Rs ac and Heating

202 Cobblestone Dr, Wylie, TX 75098, United States
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Rs ac and Heating
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Sh
Review №1

RS AC and Heating did an absolutely amazing job fixing our HVAC system! From start to finish, Roy’s professionalism and expertise were unmatched. He quickly diagnosed the issue and had everything running smoothly in no time. Not only was his service top-notch, but his pricing was also the best compared to all other companies in the area. Honest, reliable, and efficient—RS HVAC exceeded our expectations in every way. If you’re looking for high-quality work at a fair price, this is the company to call! Highly recommend.

De
Review №2

I have been using RS AC & heating services for my heating and AC needs for almost 5 years. and I’m very impressed with their service. Roy is very knowledgeable, professional, and punctual. They quickly diagnosed the issue with my system and explained everything clearly before starting any work. The repair was completed efficiently, and the pricing was fair, with no hidden costs.I also appreciated their willingness to answer all of my questions and provide maintenance tips to avoid future problems. I would highly recommend RS AC & heating services to anyone looking for reliable and quality AC/heating services!

Ch
Review №3

In the heat of the summer and my AC had died. I was referred to Roy by a friend who had used him and was pleased with his work. He was at my house in 45 minutes from clear across town. He looked over my inside and outside units and explained what was wrong. No real surprise on my part as I had been nursing the system for several years. Roy provided an estimate that was competitive and fair and a date to install that was fast. Roy and his team were on time and quick at getting the old system out and the new system installed. The thermostat he installed with the the system was nice but I wanted an ecobee which he later came back and helped me install no charge. The new system has proven itself efficient and effective at cooling my house with my electric usage down by 25-30% as compared to with the old system which itself had already lowered my energy usage by half when I bought it 18 years ago. Thanks Roy!

Ja
Review №4

Roy worked on our AC ductwork system, and he was easy to talk to and responded in a timely manner. He was able to come out quickly to inspect our AC unit and ductwork. After assessing the situation, he recommended rerouting the ductwork for better airflow. We were so impressed with Roy’s service and knowledge that we’ll be using him for maintenance and any future issues. I highly recommend him to anyone!

Mo
Review №5

Last year I called AS AC and Roy redid some ductwork for our AC so we could feel the air better in our kitchen and he did good work. This weekend our AC went out and I called Roy again and he came on a Saturday and by Monday we had a new unit because ours was completely dead. This also seems to be a family business and I feel like I can trust them. I will be calling them for any future needs.

Do
Review №6

My AC went out on a Friday Roy responded the same day I contacted him. He had the quote Saturday morning for a new system. The equipment was installed Monday morning. He is professional, the price was fair, and he is efficient. I will recommend him and use him going forward.

Mi
Review №7

Our A/C stopped working on Wednesday. We notified Select Home Warranty(SHW). RS AC & Heating was dispatched by SHW. Roy, the technician made an assessment and notified SHW. However, the claim was denied by SHW. We decided to replace the unit instead of repairing it. We were quoted a reasonable price. A new unit was installed on Tuesday. The services provided by Roy and his crew was excellent. They arrived on time and finished the job in 7 hours. They cleaned up their debris both inside and out. If we have any other A/C problem, RS AC Heating will called. Thanks Roy.

Ch
Review №8

My compressor was acting funny on a holiday weekend. Called my normal company but they wanted to charge me a $150 service fee just to come. Called RS AC and Heating, Roy came quickly , charged way less to diagnose the problem and educated me on ways to prevent the issues from happening again! All within a timely manner! I appreciate your customer service Roy! Hope you made it to church on time!

Ia
Review №9

So glad we found Roy to work on our AC systems! He’s easy to talk to and responds in a timely manner. He was able to come out quickly to check our AC unit and gave us an estimate same day. We needed to get our AC unit upstairs replaced and he was able to do it quickly. Upon working on our upstairs unit he noticed that our downstairs unit was also struggling to keep our first floor cool. He was able to check out that unit right after replacing our upstairs unit. We were so impressed with Roy’s service and knowledge that we are going with him to get our second unit replaced. I would recommend him to anyone! So glad we were able to find someone knowledgeable, reliable, and honest with to work on our HVAC systems from now on!

Ja
Review №10

Roy and his staff are courtesy and professional. RS AC and Heating are very knowledgeable, efficient, and reasonable. I made sure I got a business card because, I will call them anytime I have an issue.

Jo
Review №11

Roy was great. He did a detailed inspection, identified our problem, and explained our options and what the pros and cons of each were. We got a minor repair done first to get us through last summer and when we were ready to replace the entire unit, he was even able to come down a bit on the price because the cost of materials had changed. He ran new returns in more efficient spots, got the install done when he said he would, and were already seeing great results. Solid work, honest guy, very competitive price. Highly recommend.

Gr
Review №12

Roy was great. Last year my AC compressor went out and I did not have a good experience using my warranty company. Roy was pleasant, transparent, and timely and affordable. I will only go to Roy for all future AC and Heating needs. Very happy I found him

Mo
Review №13

Roy was great to work with! He explained what needed to be replaced, took pictures of the old unit, provided a written estimate and guaranteed his work! Best of all, he was on-time and the new HVAC system was replaced within 1 day. I highly recommend RS AC & Heating for all your HVAC needs!

Ke
Review №14

I highly recommend RS AC and Heating. Our 19 year old unit froze up on us on Friday night. I called Roy first thing Saturday morning. He was there in 2 hours to check it out. He was very honest with us and was willing to “limp it along” (to save us money) but there were no guarantees with that method. We had no choice but to replace the whole unit. He placed the order for a new unit that day (Saturday) and was at our house early Tuesday morning. We had AC before 1:00! He was real good about keeping us updated from the moment he ordered the unit until after the unit was installed. Making sure we were satisfied with everything. We have a 10 year warranty on our new unit so I won’t be needing him for a while but I’ve got his number in my phone so I have it handy whenever anyone is looking for an honest HVAC repair company. Roy and his crew are awesome!

La
Review №15

Roy was not only great at installing our new AC, he first did all he could to try to avoid the need for a new unit, then comped us the price off the new unit install for the first bill. It only took two days from the diagnosis to get everything together and on day 3 we got a new AC. Did I mention this all started on Labor Day?! The man is absolutely willing to go the extra mile for his customers.The team was here early and was also able to move a couple vents around to give us much better airflow in the back half of the house. No more scorching hot or freezing cold spare bedrooms! And they did it in 107 degree heat. The attic must have been 120+ and I cannot fathom how the guys managed to stay up in that, much less do all that heavy lifting. The man is a LEGEND.The Rineharts have a go-to AC guy for as long as he has a business!

Co
Review №16

Roy and his team did a fantastic job of installing my new HVAC unit. They were very thorough and informative throughout the entire process. Glad I’ve found a reliable company for my AC and Heating needs. Thank you Roy!!

Ch
Review №17

My house stopped cooling on a friday evening so I called Roy for a maintenance check. Turns out the whole furnace needed to be replaced. Roy said he had an opening the next morning and I was so grateful! If he hadnt done that for me I dont know when another company couldve come out and done the work and I have two dogs who need a cool house.I would absolutely recommend Roy to anybody who wanted their HVAC systems checked out.

ma
Review №18

The compressor to our AC unit went out. I called Roy late Friday afternoon. After checking the model he was able to locate a compressor that day and went to the store to get it for us. He came to our house at 7am, Saturday morning to install the unit, check the efficiency of our entire system, replaced all the refrigerant and we had cold air again by 11am that day. My pregnant wife, two toddlers, and I can’t say enough about the responsiveness, professionalism, and experience we had with Roy and his team. We highly recommend his family operated business!

De
Review №19

Fantastic service!! Roy was out the following day after calling to tell him the problem. Had my unit running and working properly very soon. He uses quality replacement parts and keeps you infirmed of what needs to be done. Reasonable prices and excellent service from a straight up honest guy. He shoots straight and will make sure things are done right before he leaves. He is now my go to for any future AC situations.

Sc
Review №20

I called to get a quote to replace an evaporator coil for my AC unit. Roy came out the same day and provided an estimate that was lower than 3 other quotes and almost the same as one other quote. He did not try to sell me things I didnt need and provided information regarding what all he would do to replace the coil. He and his crew came out the next day and replaced the coil. If you want trustworthy, timely, polite, and excellent service, Roy and his team are the ones to call!

Be
Review №21

Roy is simply the best! He is a family guy, upfront, honest and truly cares about doing what is right for his customers. He makes what can be a stressful time go a lot smoother with his calm and friendly approach to each situation. Ive been using Roy and his team for a.c. maintenance and now a major repair (evaporator coil replacement) for many years. I have known him and his family for even longer and have no hesitation highly recommending him. He is very responsive and is not satisfied until you are satisfied. He is great about explaining every step of the process and youd be making a mistake not to use him for your hvac needs.

Fl
Review №22

We made a call to RS A/C early morning, and they arrived within the hour. They were very professional and respectful. I felt a genuine personality right away. After diagnosing the units, I was given very fair options and pricing, and felt comfortable about it the whole time. I never once felt that they might be taking advantage of me or our dire situation. I did get another quote from another company later that day which ended up being almost 3 times more than RS had quoted me. I went with RS, and they had our whole outside unit replaced within a few hours, while also doing extra diagnosing that they didn’t have to. The install was done really professional, quickly, and smooth. We will stick to using this company from here on for all our A/C needs, and will recommend them to anyone going forward.

El
Review №23

RS AC and Heating Services are amazing!My AC compressor went out due to age so I decided it was time to replace old system. Roy took my call immediately and gave me estimates within the hour. I decided to pull the trigger and move forward with his services and the next morning intstalled the complete system.Swift, cautious, and great prices. HIGHLY RECOMMEND!Thanks RS AC/Heating

Je
Review №24

RS received a request from my home warranty company at 9 pm on Labor Day. He called me a few minutes later and I told him that we had moved to a hotel since our AC was not functioning and we couldnt tolerate the heat at home. I told him that we had been promised another repair company but they canceled their appointment. Roy told us that he could meet us at our house between 7 and 8 am on Tuesday. He was there promptly and had the problem fixed in about an hour. He inspected our entire system (which is old) and made some recommendations that were much appreciated. I cant say enough about how pleased we were to get back into our home and for Roys prompt response to our predicament. Without reservation, I would recommend him to anyone needing a no nonsense professional to deal with heating and cooling issues. His company and Roy are both 5 Star!

Ru
Review №25

PLEASE take my word, call Rogelio Roy Santibanez owner of RS A/C and Heating before you start any work on your A/C and heating system. It will save you money time and aggravation.My elderly mothers A/C went out. She called a company that gave a quote that was way out of line and feed her a lot of non since. Basically taking advantage. Before she said yes to the installation I was call to look at the situation. After hearing his justification for such an expensive quote, I put a end to the transaction.Weeks earlier I had a problem with my own system and through my home warranty company, I was introduced to Roy. I was very pleased with the service he offered.I call Roy and within a two hours he and i both arrived at my mothers house. Roy inspected the system and gave a quote that had no up charge BS added. He also noticed 4 years back the coil was replaced and was still under warranty. He pointed that out and took extra step with the manufacture to get it replaced where the other company was going to purchase and install a new one adding a couple thousand to the quote. Roy is very knowledgeable and very honest. Please take a few moments and call Roy before deciding to let another company install your system.

Ro
Review №26

Great guy to work with. Came out Wednesday afternoon to assess our ac situation and by Thursday afternoon we were sitting in air condiction ing. Good guy with a good price.

Te
Review №27

Roy from RS A/C & Heating came out the next business day to evaluate our heating issue. He purchased the part needed for our heater and came back the very next day to install it and get our heating system working.He texted to keep us updated every step of the way. He was professional, honest, fair, and extremely friendly. I will keep his number and refer anyone to use RS A/C and Heating.

Er
Review №28

Ive used RS A/C and Heating to replace two of my systems that went out about a year apart. Roy has always been quick to respond, knowledgeable and professional. They also provided a very reasonable price compared to other quotes I received and did an excellent job. I would highly recommend them!

Br
Review №29

Roy is the best. Honest as can be. Dependable and a perfectionist. He treats every job as if it’s his house.I’ve used RS A/C and heating for 3 complete installs on multiple houses and service on my business.He is the best

Ma
Review №30

Rogelio was on time for the appointment and was very respectful of my home. He is very clean while working and picks up after himself. He took the time to demo the newly installed thermostats/unit and walked me around everything he did. I fully recommend his services. He guarantees his work and we feel confident we picked the right man for the job. He quoted us a price which was exactly what we paid. No surprises. A+++++

Da
Review №31

We were recommended by our neighbor to use RS AC and Heating when our unit needed to be replaced. They were very prompt, courteous , and informed us each step of the way as they replaced the heating and cooling systems in our house. I would highly recommend them to anyone wanting professional grade work at a competitive price. They completed the task in less than one day and left the work area spotless.

St
Review №32

These guys are the best, Showed up early and had me running in no time, Top notch performance and professionalism. Went above and beyond, I’d highly recommend them to everyone !!!

Je
Review №33

I absolutely love this company! I had an issue with my AC and called RS and they came immediately! That same day! Not only is Rogelio professional and quick to response, but he is timely and very knowledgeable. He got stung by a wasp in the eye I had in the AC unit and still was very professional, kind and finished the job! He always worked with my budget and did a great job! I couldn’t recommend rogelio and this company enough!

Am
Review №34

R/S AC and Heating provides excellent service when our A/C went out. I let them know and the next day he was installing our new a/c unit. He explained in detail, why and how the system went out and what needed to be done to fix it. After installation, they cleaned up after themselves, to the point where we couldnt tell they had been there except for the new system and that our home was one again comfortable. He has followed up to make sure the system is still working properly.

Da
Review №35

We are very happy to hire Roy RS A/C and Heating.Very Impress with the Integrity and professionalism,Were very pleased with the fair prices, knowledge and dedication, top quality work.Highly recommend to friends and family.

Th
Review №36

They were very professional and upfront. They showed up on time, were considerate of the mess and most importantly did a great job fixing my A/C unit. I would definitely use them again and recommend them to anyone in need of their services.

St
Review №37

RS AC and Heating has provided excellent service and product. As a landlord I have used them many times. At least 3 complete systems and numerous repairs. They are very responsive and take good care of their customers. I almost always get service the same day I call. They work very hard especially in the extreme conditions they have to deal with. Very knowledgeable.

Be
Review №38

Roy provides an excellent work, professional and very courteous. I’m very satisfied with the complete ACHV replacement at my house. It’s really good to know that you’re in good hands. Ben C.

Wi
Review №39

We were extremely pleased with every aspect of the project. Roy was kind, informative and helpful and his employee that came in and help him could not have been more polite. They really took the time to do the project right and cleaned up afterwards.

Ka
Review №40

Truly exceptional - speedy, very flexible to accommodate new emergency visits, no BS with inflating the repairs needed.

Om
Review №41

Honest, professional and fair. He did not try to sell me anything I did not need. He was upfront about everything from day one and explained everything with no BS. His quality of work was impeccable. Cannot say a bad thing about this AC professional. Would recommend to anyone looking to do any work to their HVAC system. Support small business owners!

C
Review №42

They did a great job replacing the ac.Fast, reliable and great communication!Would definitely recommend to everyone!

Al
Review №43

Roy has been servicing our units for over 5 years, anytime I need any servicing or repairs he is there to help. Responds immediately and schedules as soon as possible. Roy is very honest and gives options. Thank you Roy.

Jo
Review №44

It was a pleasure doing business with RS A/C and Heating. They were prompt and courteous throughout the process and always did what they said they would do. I would recommend them to my friends and family. And they are nice guys too.

P
Review №45

Used Roy once in the past and he did a good job. Tried using him again but he no showed the scheduled appointment. I don’t have time to waste on people not showing up for a job.

J
Review №46

Roy and his team installed 2 HVAC systems. No slick sales pitch just honest straightforward advice. Courteous, polite and professional - Highly Recommend Roy for your HVAC needs! FlowerMound, TX

Mi
Review №47

Roy did a great job! He showed up the same day I called, had high quality of work, and fair pricing. I would highly recommend.

Ni
Review №48

They were prompt, very thorough, and explained everything that was done. They even corrected our duct work to ensure airflow was at full capacity. I highly recommend them and will refer to all my neighbors and friends!!

An
Review №49

Roy was extremely professorial and fair. We have used his services twice for our home and have not been disappointed. Definitely recommend him!!

Sa
Review №50

Roy is very professional. Scheduled me in quickly. Knew what the problem was right away. Obtained the parts and installed them on the same day. Highly recommended!

Ro
Review №51

They came to my house and replaced my AC and heating units.He did good work. Reasonable price.

Da
Review №52

Roy is great, knows his job and explains it to you in a way you would understand, takes his time to do a perfect and clean job. Awesome person.

Ra
Review №53

I had a wonderful experience with Roy.He is professional and reasonable technician.Definitely recommend to a friend/colleague.

To
Review №54

Very professional and the work was high quality. Not only the work was amazing, Roy explained everything step and answered questions you have about your A/CI highly recommend RS A/C

Ba
Review №55

Love this company. Have been very helpful and accommodating for me especially since I lost my husband. They let me know and they come and do things that need to be done to my AC or furnace.

Bi
Review №56

Reasonable price and very efficient service.

Re
Review №57

Roy will go out of his way to make sure to fix what you need fixed. And its always fixed right. I would recommend him 120%

Ma
Review №58

These guys are awesome, professional, affordable and friendly. I recommend any and everyone. If your AC/heat ever breaks down call them!

S
Review №59

Roy was super knowledgeable and prompt in answering all questions and identifying the issue.

Le
Review №60

Thanks so much for responding last Sunday, and then getting and installing my new unit once it was realized the old unit had served its purpose after 19 years.

Ty
Review №61

Very fair and very hard workers ! They were honest and didn’t try to get extra money out of me.

Co
Review №62

Did not check drip pan after work was done .I have to repair my ceiling due to from not prper placement of drip pan.Also insulation was in pan and water damage in attic.If you use this company make sure gobehind to have prper job done.

no
Review №63

On time. Very clean work. And honest with work.Thanks Roy

Jo
Review №64

Absolutely outstanding. John Phillips, Major General USAF ret

Jo
Review №65

Excellent service and good price. Strongly recommend them.

He
Review №66

Good company for trust and excellent customer service and support

Information
32 Photos
66 Comments
4.9 Rating
  • Address:202 Cobblestone Dr, Wylie, TX 75098, United States
  • Phone:+1 214-870-6408
Categories
  • HVAC contractor
Working hours
  • Monday:6 AM–9 PM
  • Tuesday:6 AM–10 PM
  • Wednesday:6 AM–10 PM
  • Thursday:6 AM–10 PM
  • Friday:6 AM–10 PM
  • Saturday:6 AM–6 PM
  • Sunday:7 AM–4 PM
Offerings
  • Repair services:Yes
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