Haught Air Conditioning

6516 Depot Dr, Waco, TX 76712, United States
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Haught Air Conditioning
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Jo
Review №1

I had an error code on my HVAC unit. Called Haught because they were the installers. I was asked a few questions including the code and informed that a technician would be here tomorrow.The technician arrived on schedule (even called 1/2 hour ahead to let us know he was on his way.) After a few minutes troubleshooting he had the parts on hand to make the repair and he was in and out in 20 minutes. The technician was prompt, courteous, knowledgeable and friendly. He even answered a few questions I had about my system not related to the repair.I would not hesitate to call Haught in the future.

Ri
Review №2

The Haught workmen (Johan, Angelo, and Manuel) did an amazing job. They were quick, efficient, and fully professional. Our new A/C unit is functioning perfectly, and we look forward to many future years of reliable use. Many thanks from this satisfied customer!

Au
Review №3

Amazing service! I have used Haught AC twice, and it has been a great experience each time. The technician went above and beyond by making multiple trips to my house in one day, so he could check my unit at different daytime temperatures. They are the only company I will trust with my AC!

Je
Review №4

Excellent and timely service. This company went above and beyond to take care of us. Its good to see there are still businesses out there who continue to put customers first.

Da
Review №5

I have utmost confidence in the service with Haught and the technicians. The technician is courteous and professional. He has always performed a thorough job.

Ra
Review №6

Great experience with haught ac, problem was fixed fast and efficiently. I would recommend them highly to anyone needing hvac repair or replacement

Mi
Review №7

Very knowledgeable and friendly business my system check ups are timely with friendly technicians Recommend this business to anyone needing HAVC services

Ra
Review №8

I have 5 homes and all the HVAC units needed replacement .They did a great job on everything. From the sales , installation and service agreement for the future.Chris was responsive and consistent with the scheduling.Every time I call theyre always there to help.I highly recommend Haught AC and will call on them for future projects.Randy NeigelRNHI General Contracting LLC

Lo
Review №9

Russell is excellent. He is knowledgeable, polite & respectful. He explains everything in easily understood terms & completes his work quickly & correctly. I have used Haught for many years & will continue to do so.

Ma
Review №10

Ripoff artist don’t trust them. Use a different company. Haught Air Conditioning is absolutely horrible!

Ka
Review №11

Our technician was incredible. He answered all our questions and was extremely thorough while servicing our units!! We highly recommend Haught Air Conditioning for the maintenance of your A/C and Heating Units.

An
Review №12

We had a great experience with installation and service of our AC system. Prompt, courteous and professional.

Da
Review №13

Horrible experience. On the initial visit we purchased the service plan and had a $350 repair. 3 weeks later the compressor goes out. The tech that comes out tells us the compressor went out due to the repair installation. EIGHT days in 90 degree heat before the tech shows to repair the compressor. $1530 bill. I had to remind them I was on the service plan to get a $250 discount. Never once offered an apology for the delay. I chose this company based on reviews. Maybe it’s been sold recently? Will not use again regardless of the service plan investment.

La
Review №14

My spring service by Haught Air Conditioning was excellent. The Tech showed up early and inspected two heating and cooling systems. Dylan introduced himself to me and told me what he was there to do. He kept me informed of what he was doing throughout the process. I highly recommend them for all of your A/C and heating needs.

Di
Review №15

Our AC system stopped cooling and we contacted Haught, the installer of the system. As usual they were prompt to schedule an appointment, and the service tech was quick to diagnose the problem. The system is now working perfect, and the service charge was reasonable. We have used Haught for several years and have always had good service from them.

Da
Review №16

Just had our winter service call. Technician was very thorough and knowledgeable. Overall a great job!

He
Review №17

Haught has been our to go company for our heating and air conditioning needs since 2000. Always professional always on time and always performing quality work. Chris, the owner is always available if there are questions. We give them a 5 star + rating.

Fr
Review №18

One of our AC unit went out (in over 105 degree heat!). It was a Friday, and I just knew no one could come before Monday. But Haught AC was able to work us in same day and do the repair! Thanks to the excellent service at Haught, we had a nice cool weekend! Thank you!

Na
Review №19

After my AC went out I called Haught Air Conditioning. My husband had used their services in the past and was pleased with them. Within 3 hours a representative, Dave, was here to check my AC. After discussing the machine and what it would need I choose to purchase a new system which was installed the very next day! All three employees from Haught were very professional, friendly, informative and experienced. This could have been a bad situation with our high temperatures but thanks to Haught it wasn’t and we are enjoying our new A/C. Thank you guys!

Ho
Review №20

We have used this company for 8 years and have always been happy with their work. The technicians are always polite and knowledgeable . They show up on time, they clean up after themselves, fix the problem quickly and they check for any other problems as well We highly recommend them.

Ja
Review №21

Everything was perfect with Dave the Technician who worked on my Rheem HP. I use Haught from taking a look at my system in the spring and in the winter....also wonderful service!

Ma
Review №22

Very pleased with routine HVAC check with Russell. He was very professional and answered my questions clearly. Thank you.

Cr
Review №23

Absolutely worst HVAC unit Ive ever experienced. My 15 year old unit that was replaced with this new, better unit was extremely better than the junk unit Haught installed. My previous unit could cool our first floor better by at least 10 degrees even with low coolant. This new unit is unable to cool below 76 degrees. Our old unit could maintain low 60s even when temperatures were at and above 106 outside. Thank you for our $9k downgrade for our house Haught AC. Living up to your name by leaps and bounds! Great job!-Craig Ratliff

Sa
Review №24

Russell, the serviceperson, called prior to coming & was courteous & friendly. He arrived as he said & was quite proficient in his examination of my system. He explained each step to me & when I inquired about annual care, he led me through the steps regarding that. In short, he is an asset to your company & I am by his professionalism yet caring attitude. Thank you for sending him to me. If all your company is like him, Im proud to be associated with you!Just had Russell return for spring checkup. Again, outstanding & so patient as I asked questions. Great service & reasonable pricing. Keep it local! You cant beat Haught.Just had an electrical issue in my home that resulted in my needing a new motor for my heating system.. I called Haught & the dear lady in the office assured me Russell would attend to this that very afternoon! As he inspected the issue we found it was even more than I originally thought. Since the evenings had been cool, he reminded me that as a preferred customer I could stay at a hotel with a discount from Haught! Who is so caring these days? Haught is!!! Needless to say, all has been repaired & I continue to sing the praises of this company. A true company that cares!!!Fast forward to 2024: I had Russel come for spring checkup & he continues to be knowledgeable & professional. Keep it up, Haught!

RU
Review №25

Rep checked the operating system, said there wasnt any thing that it needed. However, be thinking about replacing the outside unit soon. It is not operating accordingly.The rep was very professional and knowledgeable.Thank you for your service again, and as soon as my son and I discuss replacing the outside unit/compressor, we will be in touch.Thanks again,RTN

Da
Review №26

My sons name is on this review ecause he helped me on Google. This job has been completed after more than a month. I think the delay was caused by a lot of internal miscommunication.Nevertheless, everyone has been polite and cordial, and everything seems to be working well. Thank you. Patsy Gibbs

Do
Review №27

Great service. They were able to work me in within 24 hours!

Ke
Review №28

Thanks to our service tech we are back in business with our AC. He did an out standing job and kept us informed through the process.

Sa
Review №29

The guy was very friendly, on time, and efficient. He took the time to explain things to me as well as call my husband to make sure he knew as well since he understood more. Pricing was what we were expecting, not over the top especially for having to do custom work to fix out AC. We definitely recommend this company and will call them first for anything else if needed.

No
Review №30

Our system wasn’t blowing cool air on the hottest day of the year. Even though it was a Saturday the technician was at our house within a hour and quickly got the problem figured out. He was very helpful and walked us through what was going on. Amazing service all around!

Vi
Review №31

I have been a customer of Haught Air Conditioning for 12 years. I normally do not write reviews, but I feel I owe it to this business to do so because they have NEVER failed to go out of their way to provide the best service possible to their customers. I have used them for both installation and service. Every person, whether they work in the office or in the field, has been knowledgeable, respectful, and, most importantly, HONEST. We recently had repairs done and the two service technicians worked tirelessly to get our unit up and running. They were extremely courteous and they made certain I understood exactly what the problem was and what was needed to repair the unit. As long as they continue to provide the degree of excellence they have in the past, they will have my business. When it is time to replace my current unit, I will make only one phone call and it will be to Haught Air Conditioning. Thank you to the staff who work there! . . . . . . . . . Vicki Adams

Ra
Review №32

They were very professional. They provided excellent work for us when they installed a new AC unit. I would highly recommend this business.

Br
Review №33

The crew arrived on time and got to work immediately. They were thorough and professional. They even reworked some pipes in my AC closet to make changing the AC filter easier. They finished ahead of schedule after thoroughly checking the installation.

Go
Review №34

Technicians are experts, professionals, and care about customer satisfaction. Would recommend to anyone -- I even told my next-door neighbor recently. She was 100% satisfied also! They know that word of mouth advertising by satisfied customers cannot be purchased. People can see through artificial satisfaction reports....

Jo
Review №35

I have been a customer of Haught AC for over 10 Years. They are always dependable, honest, and professional. They have done everything, from a full system install, to routine and emergency repairs, for me, and their work has always been excellent.

jo
Review №36

Use Haught to service Mitsubishi system and they are always professional, find the issue and offer choices of fixes when available. Standard service fee is reasonable and doesn’t seem like they are trying to rob you just to show up. Definitely would recommend and will continue to use them.

Ke
Review №37

Always prompt. Always professional. Always courteous. I will use them for all my a/c needs

Ja
Review №38

Haught was called Monday morning, requested to come in the afternoon because of problems with our air conditioner. Zach came at 1:20 confirmed our self diagnosed problem, and we ordered a new unit. We were told they would come Tuesday morning at 9:00 am and at 9:oo sharp the doorbell rang and Sabrina and crew were here. They installed it in about 3 hours, but because of faulty wiring in the attic, they had to trace the problem, and it took somewhat longer. It was good to sleep in comfort Tuesday night.

Ma
Review №39

5/27/20 Maintenance visit was the best experience with Haught since we moved to this home.This was due to “Russell”who was the technician who performed the checkup.He did the best checkup that has ever been done. I was so impressed with his professionalism, knowledge and extent of his checkup. I hope I get Russel every time I need help with my A/C & Heater.

Mi
Review №40

Decades long customer, always terrific, efficient and very high value service. Highly recommend.

Jo
Review №41

My wife and I are both disabled military veterans and I have to write a review for others to be aware of. We called Haught Air because a A/C unit they installed stopped working. Not their fault, things break down. However, the technician that came gave 3 or 4 problems wrong. We were willing to leave it to the professionals and pay. We paid over $500 for the repairs and still no A/C in the house. They charged us $180 for replacing a thermostat, the problem is a brand new thermostat was already installed. If the technician had got permission to replace it, we would have let him know. So, we are sitting in a hot house with 2 small kids for the entire weekend because they will charge us a weekend fee to send someone else to follow up (we just paid over $500.00). I have nerve damage in my arms and legs from exposure to chemicals in the Gulf and I work hard for my money and expect to get fair service. Nothing seems fair about having an inexperience technician, who has to take pictures of the situation on a phone and send it to someone else to diagnosis or troubleshoot, and then when the technician gets it wrong... letting a family stay in a hot house for a few days after they just paid over $500.follow up: I was charged an additional $118 dollars for the technician having to come back out. He found that the problem was a bad capacitor. I was billed a second time for Haught Air to come out and fix what they previously told me was repaired. The repairman said the capacitor must of just went bad after he fixed the unit earlier in the week, so I got billed again. I plan on letting all of my colleagues and friends to be aware. They replaced a brand new thermostat (without authorization), with one of their own for $180, when the issue was a bad capacitor and possible punctured outdoor unit leaking freon.

Mi
Review №42

Zac, the service Technician, and the installation crew did a fantastic job! They were on time, very courteous, and extremely professional.Zac was great! He took the time to explain how the A/C-Heat Pump unit works. He also took time to show us how to program the thermostat. We highly recommend Haught Air Conditioning!!!

Pa
Review №43

Excellent response to my call. I was extremely pleased they were able to respond so quickly. They took care of my problem with professional experience and in a timely manner. Would definitely use them again and highly recommend them to others.

Ro
Review №44

I have had them do work for me many times over the last eight years and have had only great service and responce. I count on them as part of our maintenance team and I am never disapointed.

Kr
Review №45

Please, do yourself a favor and do NOT hire this company for your home build. Our contractor used them and we have had poor heating and ac since we moved in. One room gets all the heat/ac while the rest of the house gets nothing. We have called several times to have them come fix it and we get the runaround every time. They don’t return calls or they no show to appointments. They did a poor install and don’t want to own up to their mistakes. Poor service and poor work.

Je
Review №46

Russell is very professional, courteous, and friendly. Very thorough in his work and very willing to explain things. He repaired A/C ; it is working well. I appreciated the prompt service and good work.

Ri
Review №47

Great people to work with, they get the job done ✔️

Gr
Review №48

Russell was friendly, professional, and knowledgeable. Haught installed our system and provides great service for maintenance. Thanks Russell and Chris for the great Customer Service!

Ga
Review №49

Haught came out within a few hours of the call. On time. We were only charged a service call since it was simply a reset of the unit.

Li
Review №50

Haught installed our HVAC system when we built our house in 2015. Of all the contractors who worked on the home, Haught is the best. The couple of times I have had to call on them, they have been responsive and quick. They arrive on time and get the work done effectively and efficiently. Haught is the only vendor I trust to work on our home HVAC.

Di
Review №51

Great service, on time and professional.

Ki
Review №52

My AC stopped working. I called Haught and he came out before noon and had it fixed. He was professional and I think his price was fair.

Da
Review №53

Great service! Reasonable price! On time! Quick and efficient install of new AC unit! Highly recommend this Business!

Te
Review №54

Haught installed a duct for my family while I (husband) was at work. Tradesmen were polite and professional. Was in and out quickly and quality work. Highly recommended for family homes.

Jo
Review №55

Haught A/C has done the HVAC on the last two houses I’ve built and they take care of the maintenance on my rental houses. Both their new construction and service departments are outstanding! Thank you Haught! John Leonard, Leonard Builders, Inc.

Me
Review №56

This company was very happy to accommodate me when I called, they fit me in and were able to come out quickly. Very friendly and courteous. I would recommend them to anyone.

Ma
Review №57

A very good HVAC Company that Ive been using for years. Quality work at a fair price.

Fa
Review №58

Came right when they scheduled, throughly inspected the AC, said all was good.

Wa
Review №59

Rapid, efficient and knowledgeable service.

Eu
Review №60

Haught has been great. My experiences with them has been all positive.

As
Review №61

I called last minute and they were able to come a few hours later and fix the issue. Super fast and very reliable! 10/10 I recommend!!

Te
Review №62

Ive been using Haught Heating and Air for several years. Their honesty and good service has kept me coming back every time.

sh
Review №63

Used Haught for 20+ years and had excellent service!!! Highly recommend them.

Bo
Review №64

Russell the technician was very professional and through and answered all my questions! I would rate him 5 stars. It was a very good experience!

Va
Review №65

Fast. Appointment. Showed up on time. Checked out the unit. Answered my questions. Reasonable bill.

Je
Review №66

Amazing customer service and even more amazing service. From the first call until after the installation they were perfect.

Me
Review №67

Put in our ac unit for our new home and we have had nothing but trouble. Came out one time to look at it did nothing and have been avoiding our calls since.

Be
Review №68

The technician was on time when straight to work and finished quickly.I would recommend them for your HVAC system service/repairs.

Ja
Review №69

Haught was contracted by my home builder to install a 14 Seer AC unit. What was installed was a 13 Seer unit. After a lot of back and forth with my builder, Haught came out to my house to replace my 13 Seer unit with the 14 Seer unit, however, on further inspection, I discovered that the tech they sent out placed a new sticker showing a different model number and serial number over the old sticker of the original unit.

Ca
Review №70

I used Haught when my house was built and will continue to use them. Prompt, reliable equipment and excellent service. You can not ask for more.

Ma
Review №71

Russell did a great job on maintenance and ensuring I understood adjustment to thermostat.

Ja
Review №72

Ive been using this company for at least 8 years to service heat pump. The service is always good and repair cost are always fair.

Ne
Review №73

We were having issues with our system. We were able to get someone out on a Friday night (~9 pm) to correct the issue.

Ta
Review №74

The gentleman that came to repair our AC were very professional and explained everything about what needed to be repaired and replaced. Great service!!!!!

Va
Review №75

They were prompt, friendly, and answered my questions patiently. Diagnosed and fixed my problem promptly. Reasonably priced.

Ra
Review №76

Nice honest people, professional, and good prices.

Te
Review №77

I was told by technician to call this other company (who I won’t name), because he didn’t know how repair my Mitsubishi system.

Ra
Review №78

Great service, friendly, prompt and professional. High quality of work. Highly recommend.

Pa
Review №79

Guy called me while he was in the neighborhood, fixed drainage issue, open the garage door he went to work, got the job done, explained what he fixed and went on his way……

To
Review №80

Dave did a great job and call 15 minutes before arrival.

Da
Review №81

Excellent service, prompt and fully explained. We have used Haught for years and will continue to do so.

Jo
Review №82

Very knowledgeable and friendly. Detected the problem almost right, fixed my AC right up, and was pleasant while doing so!

Mi
Review №83

This was my first experience with Haught air conditioning. It was very good and I will continue to use them going forward.

Mi
Review №84

Awesome service and great job on maintaing my unit.

De
Review №85

Did not fix anything still waiting my filter doesnt fit so you have to almost fold the filter to put in!🤔

Do
Review №86

Russell does a great job. He is thoughtful, on time, and courteous when he comes.

Be
Review №87

I have used Haught for over 20 years. They have always taken care of me. Recommend!

Da
Review №88

Great service!

Ve
Review №89

Always dependable....I highly recommend...use them for 2m different homes!

Ro
Review №90

Fast, overly fair with pricing, no gouging, explained what was wrong and made it right! Will be using for all services going forward!

Mi
Review №91

They are prompt for service and charges are reasonable

Jo
Review №92

The guy showed up on tine and fixed the A/C. He was pleasant to have around the house

Cu
Review №93

What a wonderful and professional service. Always on time.

Jo
Review №94

Russell is very competent, professional, and personable.

Bi
Review №95

Great experience. Great value, really earned my Business.

Pa
Review №96

Great service. Always quick and timely.

Li
Review №97

Very pleased with service-very efficient, on time, courteous and knowledgeable.

Ed
Review №98

Very pleased with your representative. Will call Haught again.

Pa
Review №99

Quality equipment and service had real good experience with them

Ja
Review №100

Great Company and people. Honest. I recommend this company.

Ed
Review №101

Very professional service!

Ch
Review №102

One of the few companies that we service mini-splits. We thank you.

Ch
Review №103

Great company not sure what happened bro the secretary.

Sh
Review №104

Fair.....considerate......friendly...caring. Good people....Good company.👍🏽

Ri
Review №105

Good service. Easy to work with. Honest

Da
Review №106

Excellent service and follow up

Te
Review №107

The best service, and the most knowledgeable workers.

Na
Review №108

Great service! Thank you!

ed
Review №109

Knows our Units and handles problems Promptly - TY.

Ga
Review №110

Pleased with job. Great to work with.

De
Review №111

VERY HAPPY WITH MY NEW UNIT!

Ji
Review №112

All the above describes my experience

Ed
Review №113

Everything was just great.

Mi
Review №114

Follow up service

Li
Review №115

Yearly check on AC and Heating

Da
Review №116

Great Service

Ju
Review №117

No problem!

La
Review №118

Always dependable

Gi
Review №119

Good service.

K
Review №120

Fix fan motor

La
Review №121

Very great

Information
6 Photos
121 Comments
4.7 Rating
  • Address:6516 Depot Dr, Waco, TX 76712, United States
  • Site:https://www.haughtairconditioning.com/
  • Phone:+1 254-666-1212
Categories
  • Air conditioning contractor
  • Air conditioning repair service
  • Heating contractor
Working hours
  • Monday:8 AM–5 PM
  • Tuesday:8 AM–5 PM
  • Wednesday:8 AM–5 PM
  • Thursday:8 AM–5 PM
  • Friday:8 AM–5 PM
  • Saturday:Closed
  • Sunday:Closed
Offerings
  • Repair services:Yes
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