Today was our second time to use Kelly AC and I highly recommend them. They came out super fast and got us fixed up quickly. Tech was very polite and helpful. This is the only AC company we will use in East Texas.
Needed the furnace serviced today and they knocked it out of the park. Made the call to Shauna and 30 minutes later the service truck was pulling up. Victor got in and out and was professional. Thanks again everyone. Smooth and easy business.- The Tire Worx Crew
Kelly AC is our go-to for our HVAC system. They’ve helped us three different times over the last few years, and each time they are punctual, professional, honest, and take amazing care of us.
Id like to extend a big thank you to Kelly A/C and Heating Inc. for their outstanding work and service on our commercial property in Tyler, TX. Special thanks to Shawna and Stacy in the office, who kept me informed and answered all my questions, to the amazing field tech Victor, everyone showed top-notch professionalism.Thank you also to Ethan, Brayden, and Shawn, who recently completed a repair with impressive speed and precision.With so many HVAC providers in Tyler, I highly recommend Kelly Heating and Air Conditioning for your residential and commercial needs.This team truly stands out, providing the confidence and reassurance that our HVAC requirements are in great hands. Thank you for your dedication!Mauro - TechServ Engineering
THANK YOU, KELLYS!! Our electricity bill is $112 LESS (even in the heat of summer!) after Kellys installed extra insulation in our attic. Yahoo! We were VERY impressed with the level of service we received - they went above and beyond, taught us things to make our house cooler and even fixed something in our attic for FREE! (WHO DOES THAT KIND OF THING ANYMORE??)
Chris was terrific - very friendly and professional. He explained what he was doing as he did it, and also gave me an overview of my systems and his estimation of their serviceability. Would recommend Kelly A/C to anyone.
Very fast service. I called and they had someone out the next day and got my AC working. The technician was very professional and took no time at all. Price was very reasonable, it was actually cheaper than what I had expected, didn’t try to sell me something I didn’t need or do anything unnecessary just to increase the price. Extremely satisfied with the service
After another local company refused to honor their warranty on our system, which is less than 2 years old, we called the highly recommended Kelly AC & Heating in Whitehouse TX.Victor arrived (in the window of time quoted) @ 3:15 and finished just before 4:00. He was fast, efficient, friendly and professional, AND he saved us over $500. They just left our house, and it is rapidly cooling as I write this.Thank y’all for everything! 🩵😊
Recommend 100%!! Wonderful staff, great products and had our new 2 ton Samsung quantum 2.0 installed quick and correct in the new construction home. The outside unit is so quiet you can literally stand next to it while its running and not hear a thing. Inside head unit is just as quiet and it heats/cools the whole house crazy fast.
Very friendly and professional. Not only did the technician fix my problem but he showed me what he was doing and explained everything. Definitely my go to company for AC repair!!
I highly recommend Kelly AC to everyone I know. They have been super helpful in the past coming multiple times on the weekends fixing emergent problems in the heat of the summer. They recently installed HVAC in my 1930s home and did a fantastic job. Kellys whole team is knowledgeable, responsive, and professional.
I love Kelly A C and H. They have been so good to us and always honest. They’ve come right away in emergencies. I highly recommend. They are also locally owned and operated. This team is great.
The air conditioning unit servicing our master bedroom was not working. Victor is an amazing HVAC technician, very knowledgeable and quick, a perfectionist. He is thorough; everything is done RIGHT.He quickly diagnosed the issue, located the motor we needed and personally stayed in touch with me on any updates. With Victor, you never have to follow up. He takes ownership of a project until it is complete. The pricing from Kelly A/C is very competitive.
The Kelly Air team are rockstars! Chris always does an outstanding job maintaining my units and getting me back up and running when I have an issue!
They have worked on our AC over the years and kept me from having to put in a new unit for as long as possible. They put in a new AC unit for us last summer. The unit wasn’t cooling when I cranked it up this year. I made one call. They sent someone out the very next day. Just a quick minor fix and no charge. They are honest and reliable. I highly recommend them.
I have been using Kelly AC for my personal properties and for all the properties for my Rental Business for 10 years. I could go on and on how amazing they are. The office staff is great to always answer the phone and get you scheduled. They are very knowledgeable and answer any questions I have. The AC technicians get the job done and do not do anything without calling and explaining the repair to me. They all are knowledgeable, professional and prompt to get the job done. I have used other companies years ago but have never had such great service from any other company. That is why I have been using KELLY AC FOR 10 YEARS! Thank you all for taking care of all my properties!
They were very good at explaining everything that they found and did. Service man was very good at what he did and the office personnel found a motor that was very unusual and hard to get. Also their pricing beat everyone else. I would not hesitate to recommend them for your Ac/Heating. Very honest and reputable people!!!’
The customer service is outstanding! They responded quickly and scheduled repairs immediately. The technician is very knowledgeable and professional. Kelly AC is the only Company I will use or recommend. Thank you for always taking care of your customers with honesty & integrity.
I have used 3 other AC company I wont blast there names online but I will say KELLY is who I am using from here on out for my own home and work as well. SEAN came out on the weekend diagnosed and fixed my ac quickly and properly, you can feel the difference when unit is running correctly compared to other companies that kinda Jerry rigged it up to work. super respectful and humble. he went above and beyond at my home. Thank you to SEAN and Kelly AC. definitely recommend this company very fair pricing!!!
We had no air conditioning for a few days so when we called Kelly air they were there within a few hours. We thought our air conditioner was completely out. Todd got us up and running within 30 min and gave us a much lower quote that we had already received for replacing part of our unit. Completely honest. Amazing work and super friendly service. Will use Kelly every time. Thanks so much Todd!
Awesome! Just awesome!I called them as my main fan went out with in 2 hours it was fixed. Also when my heater went out they were able to be at my house super fast and got the issue resolved super fast. Also the employee that came out to fix my issues both times educated me on the system so I could check things and fix it if the issues is a simple problem.100%!!!! Recommend and will be using Kelly again!!!
Called them based off of a recommendation after being disappointed by ETR. They were so much more responsive and professional. The technician actually called me within the time frame I was told by the receptionist and let me know what was going on. He said he’ll have someone follow up to schedule an appointment the next morning, which happened. I was given a timeframe, and the technician came within that time, quickly fixed the problem, and now we are enjoying AC again in the 100 degree weather. I love when companies communicate and do what they say they’re going to do. Thank you Kelly AC!
Great experience. Came when they said they would. Very courteous and knowledgeable. Had me fixed up in no time and the house is cool and comfortable again. I’d recommend them to all my friends and family.
Made an appointment within two days,The tech was knowledgeable and quick , We diagnosed the issue and had the outside unit working that day.
After a negative experience with another company in Tyler, Kelly AC was wonderful! Our technician, Miguel, was professional and explained exactly what needed to be done. We were thankful for the wonderful customer service and repair...they will be our first call from now on!
I chose this company based on the reviews I read here, and I am happy to add my five star rating as well. The technician was friendly, taking time to explain and answer my questions. The price seemed fair as well. I am very pleased and will call them again when needed.
Kelly AC came recommended to us by a neighbor, and Ill gladly pay it forward and recommend them to the next person who needs such services. Professional, reasonable, willing to answer all my questions and, ultimately, provide resolution. Dispatch/front desk personnel extremely friendly and helpful. The folks at Kelly AC get it when it comes to customer service.
WOW! I have used several AC Companies in Tyler over the years. We stumbled upon Kelly AC after a referral from a friend. They came out same day, they were earlier then estimated time, they were professional and friendly, they diagnosed the problem quickly and gave us advice for the future. I would highly recommend this company and will only use them in the future.
So happy with Kelly AC. Super fast, responsive, and reasonable.Miguel was extremely efficient getting my home cooled down on a super hot, humid day.Highly recommend and would use again!!!
The lady that answers the phone was very helpful in getting us fit in on short notice. The service technician was professional and has our A/C back on very fast. I would recommend to anyone needing A/C repairs.
I called at 2:00 pm.... by 5:30 pm my repair was finished. The technician was not only helpful and thorough, but patiently explained everything to me. The cost of the initial visit/diagnosis was to be applied to any repair (wasn’t necessary in my case), and their pricing is a great value compared to many I compared them with. I highly recommend these guys and will use them exclusively in the future!
This is an OUTSTANDING company that I recommend without hesitation! The repair work that they performed for me was top notch and the price charged for the work was fair and reasonable. We had some difficulty getting a working part for my heating unit (manufacturing and distribution problem) but the C&R personnel stayed on top of the problem and came through in as fast a manner as could be humanly expected.
Very pleased, timely, efficient and honest! No up sale on extra services, I thought a recent lightning strike had hit my A/C unit. Miguel listened to my theory’s, did his diagnostics and found the problem (a transformer, could have been do to the lightning ?) fixed the unit for a very reasonable cost! Will definitely call with any future issues!
WOW!!!!! Thank you Ms. Shawna for scheduling our appointment and your kindness. Our technician, Victor, was so very professional, on time, courteous, knowledgeable, and efficient. Victor had our A/C cooling after a brief assessment and a part(s) installation. We truly appreciate the service and fairness of charges forwarded by Kelly Air Conditioning.
Very reputable company with great customer service. They don’t charge a per hour fee, only a service fee, & parts. They can typically do same day service if you call them early. We’ve used them a few times & they’ve always fixed our problems at a very reasonable price. Give them a try.
Great service. The only A/C company I call.
Hector their technician was very professional, nice & polite. He quickly assessed what we need to repair our furnace. I hope that the part can be located quickly so i can run the furnace and keep My sweet Momma warm this winter.
Great customer service, Very Friendly and on time. I would recommend Kelly AC to anyone!
When I called office lady was very accommodating when making my appointment. Miguel called before his arrival and was on time. He was very polite and figured out my issue and corrected it. I would recommend Kelly ac to anyone.
Kelly Air Conditioning saved the day! I am pregnant, and our AC stopped cooling. They helped over the phone, and after walking time through some helpful steps were out here in an hour. I appreciated the kindness and professionalism!
Just moved in new house and ac went out. 98 degrees. They came out immediately and found out motherboard fried. Was able to locate and install new unit the next afternoon. Very professional and very nice people to work with from the first call till job was done. Reasonable rates too. I would recommend to anyone.!!!
Great, reliable work and amazing customer service! Our air conditioner that was installed when the house was built went out all of a sudden in the middle of the summer (of course) and we just made a call. We had our a/c fixed by the end of the day!
Just called for a sys. Inspect, as it has been 8 years since they installed my sys. Nice phone operator scheduled me in 2 days (I thought that was pretty quick for just a check). Service tech. Called ahead and was there right on time. Did a thorough inspect. Talked me through it all. Found no issues, and charged me a minimum fee. GREAT JOB!!!
The two technicians that came to fix my AC at my condo were great and extremely professional, I have had this company come out twice the past six months and I cant recommend their service more. Thank you for the great experience!
Called Kelly A/C to look at my unit because it kept cutting off and on. They came that morning and not only just checked the main source of the problem but ended up looking over my entire unit, did a check up, and even explained to me proper maintenance of my unit! They are very relational and come to get the job done!
Response time was good. Did not have the part on stock but was able to fix to keep it cooling till he got the part. This was a Saturday, by Monday he had the part, it was installed and it was a done deal. Wrote the repair check and it was cool too. Very professional. Thank you Todd!
Very honest and professional. You will get technicians who care about your system and aren’t just trying to upswell you. Victor did everything he could to repair the system before suggesting replacing a part that was fairly pricy. When it turned out we needed to replace the part, Victor was prompt in getting it and returning to replace.
Have dealt with Kelly AC for years and highly recommend them. Fair, reliable, honest, and very knowledgeable about their profession. All personnel are highly trained and very friendly and courteous.John Christie
Miguel worked on our AC and fixed it in a matter of minutes. He was so nice and efficient, and we will definitely use Kelly Air Conditioning and Heating again!
Kelly AC has serviced my heat pump for over 10 years. They provide excellent workmanship and customer service. I aways recommend them.
From my initial call to the completion of the service Kelly A/C preformed exceptionally. Kelly A/C is a credit to small business. I would definitely recommend Kelly A/C to my family and friends. Thanks for the excellent work.Russ,
Thank you Kelly AC and Heating for the maintenance work Miguel was very professional and the price you charged was very reasonable . I highly recommend Kelly AC they have done work for me many times as always do a great job
WE THOUGHT WE HAD A CO$TLY EMERGENCY BUT CHRIS CAME OUT VERY PROMPTLY AND REPAIRED OUR PROBLEM. CHRIS WAS AN AMAZING , QUALITY PROFESSIONAL WITH A++ CUSTOMER SERVICE AND LET AN OLD COUPLE BREATHE AGAIN .PRICES WERE VERY VERY REASONABLE.
The technicians are trustworthy and dont try to sell you equipment that you dont need. And when they come to get you fixed up....they are the best. Recommend this company to anyone that needs their help.
I had a great experience. Mr. Victor was very informative and professional. The price for the repair was very reasonable. I highly recommend them.
Air was out at our office this morning. They had a tech at our office within 30 minutes. Replaced bad part and had us running within minutes! Great customer service!
Kellys air conditioning is great! Couldnt ask for better service. Will use them again without hesitation. Rick n Tere
Called on them for a/c repair there tech told me he checked my a/c comp and it has a short to ground and the comp was locked up asked him price to repair and comp would have to be ordered found out it had warentyand comp would have to be ordered had a second A/c company come out and checked comp and it was not bad wire ok didnt need a/c comp
Very courteous and professional service! Best customer service in town!
I called late in the day, the quickly had a repair person in route. He arrived with his full PPE was friendly and quickly found the issue.
Would highly recommend kelly Air conditioning and Heating. They are all so nice and very understanding and got the job done. They are the best!
Always friendly, quick to take care of us and reasonably priced!
We have used Kelly AC for our church and homes for over 13 years. Highly recommend them!
Outstanding service at a very fair price, very professional. Would highly recommend.
Best A/C company in East Texas. I wouldnt use anyone else. Great service, great people, and great pricing.
The Guy That Came To Work On Our Air Conditioner Was Prompted But Wasnt Vey Personable. He Cleaned It And Replaced Part And Its Great Again.
They didnt a excellentJob on ac unit inside and outside unit one of the most reasonable people in town and while ac was out lended my use ac window unit to keep my home cool tell the next tell they got there to fix problem
Always on time and great customer service!! Definitely recommend to everyone I know to contact Kelly AC first!
Kelly AC is wonderful. They respond quickly, are thorough, reliable and reasonably priced.
The tech was great. Took the time to show me how to perform routine maintenance myself. Was very helpful.
Kelly a.c does great work ,give those 2 guys who came to my place 5 stars. Good work!
Kelly A/C has helped us flawlessly for over 17 years! They are simply the best!
A great experience in what is normally a devasting blow in the dead of summer. Great people to work with, great service and affordable. Thank you so much!!
Best A/C business in the area!! Prompt service, honest and affordable. Strongly recommend Kelly A/C!!
Victor was professional, friendly, and got the job done quickly so we had cool air again! Thank you!!
Thank you for all of your help, your company is awesome 👌👏
Kelly AC has always treated me fairly and has always taken care if any issues that come up. Thanks!
Came out fast to deal with my AC problem. Very professional and helpful.
I cannot recommend this company. Incompetent as well as dishonest.
The techs are always friendly and very professional. The office staff are always helpful and friendly.
Great service on time very friendly very helpful.
They were prompt, courteous and not too expensive. I would recommend them
Always prompt, professional and efficient.
On time, checked everything and was honest
From my initial call to the service call, everyone was very professional and knowledgeable.
Awesome service and dependable!! We always use Kelly AC!!
Great service with fair pricing.
Always prompt quick diagnosis reasonable priced
I appreciate their services,customer service and professionalism.
Great service and great people.
Hands down the best service in the area.
Great people know their products
Very Profesional and courteous.
Excellent
Great service!
Great service