Dallas Cool Air Corp.

406 Seneca Dr, Waxahachie, TX 75165, United States
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Dallas Cool Air Corp.
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Ma
Review №1

Terry installed a complete system at my home. Very professional and honest. Dallas Cool Air Corp. is the best. Kept my old unit going as long as possible. Will be calling again before summer for a system check. Great guy.

Te
Review №2

We all wish we could find a reputable honest HVAC tec we can trust. I have worked with Terry for over a decade now and I have lost count of how much money he saved for me. Any work he does is necessary and he never over-charges. (Which is good, since I basically live in a glass house) Look no further; this is the guy you’re looking for.

ja
Review №3

Great Company. Terry has been working on our AC for years and will always be our first call any time we have any trouble. He has always been fast and reliable with great pricing and service. I wish all company’s were this good.

Da
Review №4

I have been a customer for well over 10 years with a yearly service agreement. I have always received good customer service and the few times I had mechanical issues Terry came out and took care of the problem. There has never been any issues with the work completed. I have recommended his service to others who were looking for yearly service and they have become repeat customers. I highly recommend Terry and Dallas Cool Air.

Ch
Review №5

We have used Dallas Cool Air now for years. Terry is very responsive, and extremely knowledgeable. Hes superiorly reliable and has been a wonderful partner for us. You can do no better than to work with him. The work and support we get from Dallas Cool Air is the best!

Je
Review №6

Terry does a great job taking care of his clients providing exceptional service. Terry is fair and honest about the work that is needed to fix your A/C and Heat problems. I would and do recommend Terry to all my friends and family.

DL
Review №7

We have used Dallas Cool Air twice (we have 3 units!). Our experience both times was excellent. Terry was punctual and thorough to find and fix our issues. He also “educated” us on how our units operate. They are also reasonably priced. I highly recommend Dallas Cool Air!!

Bi
Review №8

I have used Dallas Cool Air Corp (awesome repair man Terry) sense I move to Red Oak over 20+ years ago. Terry is extremely knowledgeable and I have found him to be straight forward honest, reliable, and I will not use anyone else due to their excellent business practices. If you have an ac/heating issue you will not have to worry about being taken advantage of with Dallas Cool Air, and that in itself is a major releaf.I normally never leave reviews but with this company, I believe theyve always went above and beyond what I could ever expect and they literally saved me thousands.I would give them 10 stars if I could rate them higher.

S
Review №9

Terry Graham promptly responded to my call. He was available next day, called to confirm the appointment and arrived on time. He quickly assessed the problem with my air conditioner and fixed it immediately and at a reasonable cost. Terry answered all my questions and educated me about the requirements for new air conditioners upon my request. Would use his services again!

Mi
Review №10

Dallas Cool Air is amazing! Terry has always been honest and straight forward. I have really appreciated his expertise and help over the years! I strongly recommend Terry and Dallas Cool Air for any air conditioning needs for your home!Thank you so much.

Da
Review №11

I manage a Hilton hotel and have had the pleasure of working with Dallas Cool Air and I cannot recommend them highly enough! Our hotel has completed over 200 repairs with Dallas Cool Air. Every time, this company has proven itself to be a leader in the HVAC industry in both simple repairs and complex unit replacements.Throughout the years, I have been impressed by their quick response time and customer service. They are not only prompt in their replies but also take the time to thoroughly explain the issues and solutions available, which makes me feel confident in their abilities.Terry, the owner, is a standout professional. His knowledge and experience in HVAC systems is evident, and he approaches every situation with a friendly demeanor that puts you at ease. It’s clear that he genuinely cares about his customers and their needs. I appreciate his transparency throughout the process; he provides honest assessments and recommendations without any pressure to upsell unnecessary services.What sets Dallas Cool Air apart is their reliability. I’ve had my fair share of experiences with various service providers, but Dallas Cool Air consistently delivers on their promises. They show up on time, complete the work efficiently, and ensure everything is functioning perfectly before they leave. It’s this level of commitment that builds trust, and I feel confident knowing I can rely on them for any HVAC needs.In summary, if you’re looking for a trustworthy, knowledgeable, and responsive HVAC service, look no further than Dallas Cool Air. Terry and his team have earned my highest recommendation, and I will definitely be calling them for any repairs or maintenance. Thank you, Dallas Cool Air, for your outstanding service!

Te
Review №12

If you want someone honest, punctual, reasonable price wise and knows what theyre doing, then Terry is who you want. He never tried to sell me a new system and has always fixed fixed what was wrong with my existing unit. He doesnt try to sell you anything you dont need. Great guy!

Wi
Review №13

A couple years ago my AC blew out in the middle of the July. I had to get a window unit and live in my bedroom just so my dog and I didnt die of heat strokes. I found this guy through a flyer someone posted at my job and within a couple days my house was cool and livable again, but thats not the whole story. He and one assistant completely removed my old A/C and furnace including the outside unit, hauled it off, replaced it with a brand, shiny, new one with a great warranty for a VERY reasonable price in one afternoon. Not to mention the service after the sale. Anytime I have an issue (duh cut the wire to the outside unit trimming my hedges) he has rushed out to check it out. Normally, has repaired or replaced what was wrong that same moment for free, since its under warranty. The owners name is Terry, tell him Matthew referred you. I tell everyone about this guy the second they mention any kind of issues with their heating or cooling. I am a very satisfied life-long customer of Dallas Cool Air.

De
Review №14

Terry is professional, reliable, serving and has great customer service. He is definitely the difference when it comes to servicing my AC at home. Jeff and I wouldn’t call anyone else.

Ro
Review №15

Dallas Cool Air has handled my HVAC needs for years and has been a trusted partner.Terry finds common sense solutions at a fair price. I recommend Dallas Cool Air to all!!

Je
Review №16

I have used this individual multiple times. Hes professional, reliable and responds timely when I call. Ive had no problems with my a/c after hes worked on it. Hes also very honest which has not always been my experience with other a/c repair personnel.

Vi
Review №17

I have used their services a few times and was very pleased with the quality of work and the professionalism. Terry provided all the information about the service he does and about the appliances that need servicing. Very trustworthy worthy company, highly recommend!

Ed
Review №18

Terry is fast friendly and professional. He made excellent recommendations both for an upgrade and an economical solution.

Ra
Review №19

Terry is the best AC man I have ever met . He has kept us going Always .

Wa
Review №20

I’ve used Dallas Air Cool for several years and they always give me great service. I highly recommend them!

Al
Review №21

Great service, time response is awesome, quality of work is great and price very reasonable!! I will recommend him for any HVAC needs!

So
Review №22

Very quick and clear on what is needed. Have ised them for replacement and repairs, all have been great. Will keep him on speed dial for any fiture issues.

An
Review №23

Unfortunately my experience cost me financially. I really do hate writing negative reviews and in fact was hoping I had found a local AC guy for all my needs. Came out first trip and charge me a couple hundred to clean some contacts that ants had gotten into. Failed to check out the entire system and then charged me another $1200 to replace the outside unit that was under warranty. (Still not certain it was bad) Then wanted to replace the upstairs handler for $1700. A second opinion replaced a part for $300 and it all works fine now. So, Im afraid I paid for stuff I didnt need. Also, while in my attic he stepped through the ceiling in my living room and denied it. Interesting because he was the only one in my attic and I just had the entire house repainted inside and out. My GC would have told if there was a hole in the ceiling Im quite sure. That was another $300 to repair the ceiling. All I asked was that he own it. Instead got mad at me. I definitely will not be using him again.

Ki
Review №24

Great job, very professional. Also used state of the art equipment to fill my Freon.

Information
6 Photos
24 Comments
4.8 Rating
  • Address:406 Seneca Dr, Waxahachie, TX 75165, United States
  • Site:http://www.dallascoolair.com/
  • Phone:+1 214-235-8169
Categories
  • HVAC contractor
Working hours
  • Monday:8 AM–5 PM
  • Tuesday:8 AM–5 PM
  • Wednesday:8 AM–5 PM
  • Thursday:8 AM–5 PM
  • Friday:8 AM–5 PM
  • Saturday:8 AM–5 PM
  • Sunday:Closed
Service options
  • Online estimates:Yes
  • On-site services:Yes
  • Language assistance:Yes
Offerings
  • Repair services:Yes
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