Performance Air Conditioning of Texas

405 W Franklin St, Waxahachie, TX 75165, United States
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Performance Air Conditioning of Texas
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Je
Review №1

Performance Air Conditioning of Texas replaced my dying single stage heat pump with a variable speed, Carrier Infinity Series unit and I cannot happier! The air quality in my home is infinitely better and operation is so quiet! Ken Davis has a team of experts that are “best in class”, his prices are fair and he goes above and beyond to provide excellent customer service! I highly recommend Performance Air Conditioning of Texas…you will not regret giving them a call.

Er
Review №2

Ill give em 5 stars cause Im not THAT vindictive, and by the rest of their ratings they seem to be pretty good at what they do. HOWEVER.. whoever is driving this companies truck around loves to ride your tail and play speed racer just to... rush to a red light?? Weaving in and out of traffic with no blinker, putting multiple cars in danger just to get nowhere fast. There are people (and children) in the cars you pass, its not just empty vehicles on the road and yall drive like you dont care about that?? Not super professional to drive that way given youre in a company vehicle with ladders on top. People see you and the business youre advertising, just like I did, while you were driving like you were. I doubt its getting you any customers.

Er
Review №3

I recently worked with Performance Air Conditioning of Texas, and I can confidently say they are in a league of their own when it comes to professionalism, expertise, and customer care.Ken, the owner, was personally involved in every step of the process, which made a huge difference. His extensive knowledge of building science and his dedication to designing systems that are energy-efficient and promote a healthy indoor environment were exactly what we needed. We had concerns about mold in existing HVAC and our home, and Ken addressed those with a thoughtful and comprehensive approach. He explained how the system he designed would ensure proper airflow, control humidity, and keep our home safe and healthy.What really impressed us was Kens willingness to go the extra mile to make sure the job was done quickly and correctly. He even coordinated his crews to work over the weekend to expedite the installation for us, which was an incredible gesture of commitment to his customers. The technicians were meticulous, ensuring every detail was perfect, and Ken personally inspected the work to make sure it met his high standards.If you’re looking for an HVAC company that combines expertise, attention to detail, and unmatched customer care, look no further than Performance Air Conditioning of Texas. Ken and his team went above and beyond, and I couldn’t recommend them more highly!

Da
Review №4

Ken and his team did a great job. Very knowledgeable and not just trying to sell you something. I look forward to working more with them in the future.

Ch
Review №5

For reason I thought I smelled like a burnt smell in my AC. So I asked them to come and check it for me. The gentleman man came was super nice and very respectful. He wasn’t in my house 15 minutes and said everything was fine. Melody charged me $119.00 for a service call. The guy that came out apologized and said it wasn’t his decision. I told him I totally understand. I thought it was pretty greedy.

Ni
Review №6

We had a wonderful experience with Performance! They were friendly, quick to fix our problem and easy to communicate with.

Jo
Review №7

Ken was on time and very professional, he used the most up to date equipment in his evaluation process of my HVAC unit issue. He ran several test and was able to diagnose the issue. He made the repairs and my unit is performing perfectly. He was very competitive in his pricing as well. Job well Done.

Da
Review №8

Really great experience - a/c randomly went out on a weekend (of course) and we have a newborn we can’t just tough it out with. He was to our house within an hour and has us back up and running. Very appreciative of the care and the price.

Sa
Review №9

Super quick to respond and was able to come in just a couple hours to fix our A/C. Service was really fast, friendly, and price seemed very reasonable too! I’ll definitely do business with them again in the future.

Le
Review №10

I am very pleased with the work that was done... Its hard to trust these days and time... but I asked Mr. Ken to treat my home like it was his home...and he did. Many Blessings🙏🏼

Da
Review №11

I know you have seen my reviews here over and over again. Ken and his team are the best AC guys around. We have multiple rental homes and he has been a blessing. He is very quick to respond to your issues, very professional and he doesnt try to sell you something you dont need. Priced right and I would give them 10 stars if I could. Very happy every time we need their services.

Sh
Review №12

I can’t thank Performance Air Conditioning of Texas enough. Our AC went out last night. I called first thing this morning and someone was out to fix it in about 2 hours. Michael our technician was amazing & had it fixed in about 30 minutes. This week our temps are 105+ so I’m so great full he was able to fix it. Thanks again! I will definitely be highly recommending y’all.

Da
Review №13

I can’t say enough about the professional service we always get from Performance AC of Texas. Anytime we have a problem they always take care of it in a reasonable time and at a reasonable price. Garrett took care of my 89 year old moms AC today. We were thinking it was going to cost a lot, but they informed us that it was still in warranty.Great company !!!

Co
Review №14

Ken was Awesome and found the issue with our AC and fixed it in a timely manner. Very affordable and knowledgeable and TRUSTWORTHY. Highly Recommend.

Ja
Review №15

Great service!!!!! I highly recommend Ken Davis who is a local to Waxahachie !***UPDATE: Performance AC of Texas replaced my 12 year old evaporator coils for 1/10 of the price to replace my whole unit. While he gave me a choice to replace the unit or the coils OR put free on in …there were multiple choices instead of forcing me to get a new unit.THEY ARE PROFESSIONALS AND VERY FRIENDLY! Offered a small cooling unit while the parts were sought as well!I’ve known Ken Davis & his family for almost 10 years now and they are morally reputable people!! I can’t say enough good about them. Call them, you won’t be sorry!

Be
Review №16

Everyone working on the installation of our two new heat pumps was pleasant and professional. Ken Davis provided very good advice and information that helped us make a decision we feel good about. He instills a lot of genuine straight-shooting confidence. We learned what we needed to learn to achieve our energy consumption goals AND climate control preferences. I’m a very happy camper in the comfort of our home!

Mo
Review №17

A big, big Thank You to Performance Air Conditioning of Texas! My compressor fan went out on August 5. I called Performance Air Conditioning of Texas, and they came out to my house promptly and repaired the issue quickly and professionally, at a reasonable price. This was an after hours repair. No tricks, no gimmicks, just an honest, straightforward company that went above and beyond on a Saturday to get my AC working and my house cool again!

do
Review №18

So in the middle of the heat dome my AC stopped working. I call performance and Ken answered and had someone here just a few hours later. They were able to diagnose and repair my issue quickly and now my house is on the road to recovery. Will definitely use them again and refer to anyone in HVAC need!! Thank you so much!!

An
Review №19

Performance Air Conditioning of Texas is very thorough when analyzing your systems. Ken Davis and his employees are very professional and knowledgeable. I would recommend Performance Air to everyone.

Er
Review №20

We’ve been using Performance Air Conditioning for the past 2 years. Their services are one of the best around. They’ve helped to resolve many our cooling problems over some of these sweltering summers.They are reliable, dependable, and resourceful.

Sh
Review №21

Have used them twice and I am pleased with service. Most importantly They scheduled within 24 hrs which is very difficult to get someone out in a timely manner. The owner came out on a weekend and got me temporary fixed due to part needed ordered. Just charged for part only and didn’t have to pay until they came out to replace part and clean ducting. I will use them as my regular HVAC go to!

Ba
Review №22

A very thorough job performed by one of his employees. Highly recommended this company. I have been using Performance Air for approximately 2 yrs now!

Am
Review №23

Amazing service!!! He picked up and was at my house after hours within 15 minutes. He absolutely has my business from now on!

To
Review №24

Mr. Ken Davis saved the day and several thousand dollars. A big name AC company wanted to replace everything because compressor, fan was out.I called Mr. Davis for second opinion, simple, fast inspection noted capacitor was out. $300 later total charge!!!!!Mr. Davis came out on a Saturday late afternoon and saved the day!!Thank you Mr. Davis.

Ge
Review №25

Great service and professionalism. They went out of the way to verify the problem with my AC. Did a great job and communicated every step of the way. Their due diligence in diagnosing my problem ended up saving me thousands. Will definitely be a customer again.

Je
Review №26

Ken was great with setting expectations and follow thru on timing! He showed up on time very professional and thorough.He promptly went thru both systems made appropriate repairs and shared progress through out! I appreciated his time here and he will be my go to AC/ Heat resolution going forward. JBaloga

Ch
Review №27

Amazing service. Fast to help and really appreciate them taking the time to help me fix my issue for the long term.

Su
Review №28

I love this company! Heat went out in the cold! They came right away, diagnosed the problem, fixed it and we have heat! Prompt. Professional. Friendly. Nice. Highly recommend!

Jo
Review №29

So grateful I went with them. Truly professional and great people and service! Communication between installation and service has been awesome!

Da
Review №30

I was barely off the phone with their answering service, I called early in the morning, and Ken called and said someone would respond soon. Mike texted advising he was on his way and shortly after arriving he diagnosed the issue, Ken came to help with the repairs and now the AC is working great. Both were friendly, professional and showed me the issue and the repair. Highly recommend them.

Da
Review №31

I am so happy to find Ken Davis with Performance AC . We have several rental units and he is always prompt to answer the phone and come out to do the repairs. Very professional , priced fair and never makes you feel rushed. He always takes the time to explain the problem and the options for repair.

Ca
Review №32

I’ve been trying to schedule an appointment with them for 2 months now and EVERY TIME I call Ms Alyssa tells me that the owner or manager is in a meeting and will call me back which they never do. I understand that it’s a small job but if you don’t want to do the job then I’m fine with you telling me so instead of wasting my time.

Jo
Review №33

Service was great for the most part but they are really expensive. Additionally it took almost a month to get the part. Maybe this is normal but it cost me over $1000 for a warranty job. The tech even told me, we could have finished earlier but we forgot some tools. So all of that cost was labor and freon.

Tr
Review №34

It’s challenging to find reliable and trustworthy people to work on your air conditioner. Once you use performance air, you will never call another technician. This company knows its stuff and provides great detail about your unit, and helps you prepare for a time when you may need to replace it. If your AC guy uses those little round gauges, they are behind the technology needed to be efficient in their craft. Give these guys a call, and you will be recommending them like I am.

Ri
Review №35

Very professional, quality work, and super responsive. Wouldnt consider using anyone else but Performance Air Conditioning of Texas. I will recommend them to all of my family and friends.

Da
Review №36

Top notch technicians were friendly

Do
Review №37

Ken did a great job on a situation that I was very perplexed about. He gave me alternatives and got me fixed right up. He was quick to respond and was here very quick. I found my new go to A/C repair. Thanks for a great job.

Co
Review №38

Ken came out he was on time and very professional. He explained everything that was wrong what caused it and then gave fair pricing for the repair. 10/10 would recommend this company.

Le
Review №39

My parents had a new unit put in 2 years ago and it constantly leaked freon. They had the original company come out several times with no resolution. They finally called performance air, and they solved the problem the first time out and were very affordable.

Ni
Review №40

They installed a new AHU. All techs were professional. Explained to me what all needed to be done and how they were fixing the problem. They fixed my issue in a timely manner. I definitely would recommend them to others.

Wi
Review №41

Excellent communication got the work done a full day early with excellent as advertised service. Would definitely use again for future projects.

Ra
Review №42

Great service!! Very knowledgeable and does what he says. I highly recommend Performance for all of your HVAC needs.

Mi
Review №43

We were in a bind late on a Saturday night when our A/C went out. Ken showed up for us in 30 minutes and not only fixed our problem but helped optimize our A/C system. Amazing. Truly a unicorn in this world.

Bo
Review №44

Breakdowns do not happen for me during normal business hours. I called early, he answered, and came quickly. Service was repaired and back in service by noon. Customer service doesn’t get better. I will use this business in the future for all by HVAC.

Jo
Review №45

My a/c coil was replaced under the manufacturer’s warranty. The crew was able to replace it in about 2-3 hours. The only complaint I have was the vent/flashing was not re-installed on the side of my house. The tech that came out told me he ran out of the silicone to re-attach the flashing. He said he would come back out to attach it in the next few days. The service date was January 11th, I reminded the main office on January 20th that no one ever came back out to attach the flashing. I was told “I will send a guy by tomorrow “ I guess tomorrow never came? It’s now May 9th. The job is still incomplete. This is why I don’t like paying companies for a job before they complete the work. Once they get your money they are more then likely to do things like this. Can I go buy some silicone and attach it myself? Yes, but I shouldn’t have to when I paid for a service upfront. I will attach images later.Update:In response to the company reply. Unfortunately it was not another company, the invoice number for you company was 1237. Maybe that will help you locate the record.

br
Review №46

Never used them but somehow got an invoice for $1000..got a call from a credit collection agency & had to send proof that we got our AC fixed by another company because they was tryna put this on my credit report...

Ch
Review №47

Great experience! Honest work at an honest price. Will definitely use again.

St
Review №48

The HVAC tech, Tommy Kirk, was professional and knowledgeable. He handled the Spring maintenance on my 3 HVAC units, and handled the minor repair of a prior issue I had before switching to this company for my HVAC service and preventative maintenance program.I am very pleased with both the service work provided and the quality/professionalism of the tech. I am ready for the heat of Summer, and will have someone coming out again in Fall as part of the preventative maintenance plan. I will be referring this company to my neighbors.

An
Review №49

Ken and his crew are great to work with. They took care of us…..look forward to many more years of service with them.

Ro
Review №50

This is my first time using any HVAC company. Im very pleased with the work and how knowledgeable they are. Ken Davis was awesome.

Ta
Review №51

These guys came when I needed them during record heat! They quickly solved the problem and got me back up and running without charging me a fortune. I am so grateful!

Do
Review №52

Ken and his assistant were very nice and informative. Found the problem right away and fixed it. Will recommend this company to anyone who needs this kind of help.

Je
Review №53

Communication was great. They took care of all my service with no issues. Very trustworthy. Highly recommend

Bi
Review №54

They came out late at night to fix my problem, we’re very friendly, and the price was very reasonable!

Ro
Review №55

Ken was awesome! quick response and turnaround on HVAC system repair. Great service from Ken & Performance Air

Ca
Review №56

Quick response, professional, excellent service. Performance AC maintains my HVAC on an annual contract. Love their service.

Sa
Review №57

Excellent service! Very punctual and great work!

Tr
Review №58

Ken and Thomas did a great job. Highly recommend them heir services.

Ka
Review №59

Ken and Garrett did an excelling job! Super nice guys who are honest and hard working!

C
Review №60

Guys came out today on time fair service respectful good quality work for a decent price .

Me
Review №61

Arrived on time and did a great job!

Mb
Review №62

Ken responded to my service call very quickly, was very detailed and I will definitely utilize his services again in the Future....🤗

Mi
Review №63

Hocracio was polite , professional, &on time....he gave me good advice onmaintance....great sevice

bl
Review №64

Excellent service from Ken and the team.

Cl
Review №65

Excellent service and friendly tech

Ph
Review №66

They are willing to go through the whole service process to make sure that you satisfying experience.

Co
Review №67

Our AC went out on a Sunday. Ken answered the phone and showed up minutes later to fix it!! Couldn’t have asked for faster service!

Ka
Review №68

Great experience today! Very friendly and professional! Stay cool y’all 🥵

Al
Review №69

Super nice guys, and showed up within 30 minutes of my call!

we
Review №70

We were very impressed with their work, knowledge and speed. Very pleased!

Ke
Review №71

Came out at short notice on a Sunday during 100 degree weather and fixed our AC,life savers.

Lo
Review №72

Knowledgeable, quick and professional. Couldn’t ask for more.

El
Review №73

Good service. Honest. Professional. Affordable. Highly recommend.

Ka
Review №74

Always responsive, quick and professional. Great service!

Pa
Review №75

Will never use this business again and positively do not recommend.

Ta
Review №76

Service worker was prompt and answered any questions we had !

Pa
Review №77

Technician was professional, thorough and friendly

Br
Review №78

Top-notch company highly recommend your services

Do
Review №79

Very nice employees. Always friendly

ro
Review №80

Very professional and prompt.

Ja
Review №81

Great Guys, very Knowledgeable

Je
Review №82

Excellent service.

Li
Review №83

They were very professional.

do
Review №84

Absolutely the best around......

Se
Review №85

Excellent and timely service.

El
Review №86

Solid work

Er
Review №87

Excellent service.

Information
17 Photos
87 Comments
4.8 Rating
  • Address:405 W Franklin St, Waxahachie, TX 75165, United States
  • Site:https://www.performanceacoftx.com/
  • Phone:+1 972-291-9231
Categories
  • Air conditioning contractor
  • Air conditioning repair service
  • Heating contractor
  • HVAC contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Online estimates:No
  • On-site services:No
Planning
  • Appointment required:Yes
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