Mike Staas Services Inc

Thank you, Trey, for replacing our hot water heater. You were friendly, professional and knowledgeable. We will definitely call Mike Staas Services again for our next plumbing need.

I thought it was going to be an alarming price to get my faucet in my bathtub fixed but come to find out it wasnt that expensive after all thank you I will refer people Mike St a a s services for sure.

I recently had the pleasure of working with an exceptional plumber, Zach Garcia, who truly went above and beyond to provide outstanding service. My sink had been causing me a lot of trouble with constant clogs, and I was at my wits end trying to fix it myself. Luckily, I found this skilled plumber who turned out to be a real game-changer!From the moment he arrived, his confidence and professionalism put me at ease. He dove right into diagnosing the issue, showcasing his deep knowledge of plumbing systems. It was clear he had a genuine passion for his craft, and his enthusiasm was contagious. As he skillfully unclogged my sink, his attention to detail was remarkable – every twist and turn felt like a perfectly orchestrated dance.But it wasnt just his expertise that impressed me. His friendly demeanor and willingness to explain each step of the process made me feel like a part of the solution. He effortlessly turned what could have been a stressful situation into a learning experience. His dedication to ensuring that my sink was not just fixed, but functioning better than ever, was truly commendable.

Our plumbing for our commodes was at issue for the second time since buying our home in 2019. The original contractor was unable to see us within a reasonable amount of time. However, Mike Staas was able to be at our home in under 72 hours. I recommend Mike Staas to anyone who asks about plumbing or AC issues. Theyre friendly, professional, thorough, and quick with their service call.

Mike, this is Byron Graves (we went to Midway High School together) and I have to say your plumber, Eli is the GREATEST! His professionalism, his attention to detail and his courtesy to me and my mom (Carolyn Graves) is WONDERFUL. We plan to use your business from here on out (in fact, Eli is coming tomorrow to fix a bad leak in the master bathroom). Anyway, just wanted you to know youve got a customer for life. Go Panthers! Kindest regards, Byron Landiss Graves (Class of 1984) 1/12/2024 Howdy Mike, Eli was here today and fixed numerous plumbing issues at my moms house on Forest Oaks in Woodway. Two blocked drains in the hall bathroom: FIXED! Numerous issues in our utility bathroom: FIXED! Master bathroom (BAD LEAK IN TUB) per the meter reader that came to the house this week, the utility company sent him back to her house later that afternoon on the same day because the discrepancy was so great. It was determined that in those few short hours, she had lost over 800 gallons! ELI FIXED IT IN NO TIME. (my 87 years young mom is not to blame though, she is visually impaired & suffers from wet macular degeneration in both eyes plus no one was using that bathroom during the time of the leak). God bless you & your company & God bless Eli! Another great plumber experience!

Mike and Carla are so humble and sweet. Great company to work for and highly recommend their HVAC or plumbing service. Ive used them multiple times at different complexs Ive work for and have never had an issue.

I have used Mike Staas multiple times and they have always responded to my calls quickly and have communicated with me what the issue is and what the cost of repair would be. I accidentally called Staas Plumbing on a clogged kitchen sink. They took a couple of days to come out which I understand. They diagnosed a broken pipe under the slab. I requested a quote but after a month and me calling multiple times, they never gave me one. I called Mike Staas Services and they came out, ran a camera to confirm the break, got me a quote within 2 days, and had started repair the following week. Mike Staas is my preferred plumber from now on!

I knew we had a significant leak in our water main, and was very worried. Mike Stass made time to send someone out to our house immediately. They fixed the leak quickly, and were easy to work with and courteous. The price for several hours of work was also extremely reasonable; I thought it would be much more expensive! So thankful for them helping us so quickly!

Amazing service. We broke our A/C this morning and Mike Staas Service was recommended to us. After calling, the technician Jeremy was at our house within 2 hours! He got our A/C back up and running in no time at all. I highly recommend reaching out to them for your A/C needs. I know if I have any issues who i’m calling first.

Mike Staas Services exceeded our expectations! When we called to book our appointment they were friendly and accommodating, upfront with expected cost for service, and were even able to send over the technician right away. When the technician arrived he was incredibly informative, thorough, and professional. The bill was fair and we will definitely recommend to our friends and family!

Daniel and Roy came out very customer friendly and professional. They was able to fix my leak same day within 30 min. I highly recommend this business they are very reasonably priced and know what they are doing. Great job guys thank you!!!

Without a doubt the only plumber I will use moving forward. Derek and team were professional, competent, patient, and thorough. They were happy to fully walk me through the issue when we had a pipe burst, offered a couple solutions and what they would entail, and then were quick to do the job once a decision was made. Couldn’t have asked for more.

I have Staas plumbing come out to hook up a gas line to a generator. Steve did the estimation, Dylan the service. All went fine. Then my wife had Dylan come back to check a suspect leak in the upstairs shower. $325 later, no leak. Note, I live 30-40 min from their office. I asked my wife if they checked the meter to see if there are any house leaks...no, she said. In fairness, she did not ask.So I called, spoke to Steve again, he repeated himself many times, and I repeated myself many times. Steves side: your wife asked, and we did. My side: checking any leak in a house (bathroom, kitchen, laundry) presupposes looking at the meter, and seeing if it is running with everything off. Amazingly, Steve maintained his position that unless you ask specifically for it, we wont do it. Ok, but what Steve also seems to fail to realize, if that finding a leak somewhere via seeing of the meter runs while everything is off, will lead to more business (i.e. isolation, and fixing). I tried to explain this, and offered to work it out (discount, etc.) with threat of a bad review if he didnt, since this was a neglectfull omission on their part. Steve kept repeating himself, again and again your wife didnt ask, so we didnt do. Got it, the first time.Meanwhile I have two sick kids (apparently from mold) and are staying with their grandparents until this gets sorted. I work out of town, and I wont be able to get back for another weak to fix what these professional plumbers could have easily have found if my wife asked the right question. Mike Staas plumbing is not interested in a common sense approach; i.e. looking at the meter in the street and seeing if there is a leak somewhere.Mike Staas plumbing plays games, they do not shoot straight, and if Steve/Mike Staas had a shred of decency, he would have sent Dylan over to do what should have been done the time he put a plug in my upstairs shower, told my wife to keep an eye on it and had us unplug it later, for $325, that is do a basic whole house leak check and take it from there.Mike Staas plumbing will argue and yell the second something isnt perfect, and blame you for not communicating with your spouse. I asked Steve why I wasnt included in the service call for the 2nd trip (the $325 shower plug), and Steve told me that was between me and my wife.Maybe hes right, maybe it is just between me and my wife, but another thing between me and my wife is to not use Mike Staas plumbing, and to recommend others in the Waco area to recognize that this plumbing business is out for their own gain, and not what is in the best interest of their customers. Any plumber with more than one brain cell will check the meter with the faucets (etc.) off to see whats going on inside, and confirm the presence of a leak. Not Mike Staas, you have to specifically ask for that.I promised them a review with the facts, and challenged them to correct anything that I have wrong. Good luck in the future Mike Staas, it will not include me (or my wife).

Last night when my wife fired up the washing machine, grossness shot out both toilets and both bathtubs. Before 8am Mike Stass Plumbing had a tech at my door! 8:30am, problem solved!

Very pleased with the work, the price and how we were treated as their customer! We will definitely use them again and we will highly recommend this company to others. Thank you so much!!! :)

Have used Mike Staas as long as I can remember, have always had the highest quality, most profession and friendliest service I could ever ask for. Thank you for everything :)

Came out quickly for an urgent issue. The most reasonable price around!

As a property manager theyve always delivered great service to my property!! Highly recommended!!

Good job!!! The gentleman they sent out was very knowledgeable pricey but fair.

Never have an issue with them, they are fast, professional and always do the best job

Still havent heard from them about filters,and its been over 2 weeks.

Great service. Customer satisfaction driven