They were thorough, fast and friendly. I was pleased with the work and the price. Geraldo was careful to make sure I had all my questions answered. He provided repairs beyond what I expected at no extra charge. When he finished his work, he tested the air quality to make sure my home was free from any contaminants or toxins. I would highly recommend this team. They were fantastic.
Gerardo with Protech services not only quoted lower than the competition, but actually helped with fixing my attic door too which was outside the scope of work! Very pleased with Protechs remediation of my attic insulation.
They were not only fast but friendly and did an amazing job. They were very reasonably priced, the best so far I found. I give them 5-⭐️! Such an amazing company. They did such a great job that we are also getting their maintenance service plan. Thanks for your amazing work!!!!
Great guys that go above and beyond! Ezequiel did a fantastic job getting us up and running. I highly recommend them.
Once again Ezequiel proved he was the best tech for any AC problem. Not only was he quick, efficient, and polite but he also answered any question I had with his experienced knowledge base.
Extraordinary service and availability, service techs are amazing in explaining issues and solutions. Just an all around amazing company for your hvac needs. This is the only company I will call to get my household back up and running, just an awesome group of people!
Gerard is honest and trustworthy as has a great team of employees. Had them replace a couple A/C units at my business and they did a fantastic job at a reasonable price.
Gerardo was very gracious & very knowledgeable of his job; I asked many question & he answered all of them.
Gerardo was great! Fixed quickly and great communication. Appreciate yall.
Very professional called before they came also they cleaned up their mess inside and outside love that the maintenance people dont clean their mess VERY SATISFIED THANK YALL SOOOOO MUCH
Grateful to have friends in this industry especially the owner.This is the 3rd or 4th time Pro Tech Services has came out and solved an issue for myself and on a separate occasion a good friend.I will take a second to appreciate the Owner and two techs that had came out and solved problems for me, the office staff also was extremely helpful.As the owner of a small business myself I truly appreciate the time taken to go above and beyond for my company and friends.10 STARS!
I can’t rave enough about Pro-Tech Services Air Conditioning and Heating company. From start to finish, my experience with them has been nothing short of exceptional. If you are in need of air conditioning services, look no further than this fantastic company!From the moment I contacted Pro Tech Services, their customer service was top-notch. The team was friendly, attentive, and genuinely interested in helping me with my AC issues. They scheduled a convenient appointment promptly, and their technicians arrived right on time, which is a rare and pleasant surprise these days.The technicians were highly professional, knowledgeable, and clearly experts in their field. They took the time to assess my air conditioning system thoroughly and explained the problems in a way that was easy to understand. They provided me with various options for repairs, outlining the pros and cons of each, allowing me to make an informed decision that best suited my needs and budget.Not only were the repairs carried out efficiently, but they also went the extra mile to ensure everything was in perfect working order. The teams attention to detail and commitment to quality service truly sets them apart.Moreover, Pro Tech Services pricing was transparent and fair, without any hidden fees or surprises. They delivered exactly what they promised, and I never felt pressured into any unnecessary services or upgrades.The difference in my air conditioning system after Pro Tech Services worked on it is remarkable. Its running smoother and more efficiently than ever before, providing much-needed relief during these scorching summer days.I must also commend their customer support. Even after the service, they followed up to ensure I was completely satisfied with their work. Its evident that they genuinely care about their customers comfort and satisfaction.In conclusion, I wholeheartedly recommend Pro Tech Services Air Conditioning Company to anyone seeking reliable, professional, and top-notch air conditioning services. Their teams expertise, friendly demeanor, and dedication to customer satisfaction are second to none. Without a doubt, I will be turning to them for any future HVAC needs.Thank you, Pro Tech Services, for making my experience so positive and for keeping my home cool and comfortable! You have earned a lifelong customer in me.
Pro-Tech did a fantastic job! We needed our HVAC unit taken out of the closet to replace the board beneth and duct cleaning done. All the guys were super professional, kind, respectful of us and our home, cleaned up after themselves very well. They left with everything looking better than it did when they got here. Our house smells much better today and allergies are improving. We highly recommend them!
They were kind and courteous.And they finished the issue.I was grateful for their hard work and dedication.
Wow. Highly impressed and will recommend to all my friends. I had an appointment booked the same day after home warranty denied a claim by a sketchy contractor quote of over $4,500. Pro-Tech technician Ezequiel took time to determine the problem, that was an easy fix and had me up and running in an hour after being without AC in the 103 Texas heat for almost a week. I’m truly thankful and happy to know there are good folks out there and get the job done right.
Gerardo was excellent! Courteous, informative, thorough, and very professional.Would highly recomment Pro-Tech to anyone needing a/c service!
Great service just expensive by (Ryan Ford)$85.00 diagnostic fee$250.00 Thermostat to later find out thermostat sells online for $50 so essentially we were charged $180 for install on a $50 thermostat.Total $335.00Transparency and honesty can go a long way and is most important when you deal with a client.Im not sure if I will continue doing business with this company in the future.
These young men are so professional and Great at what they Thanks for the immediate response to my furnace issues God Bless you all and Continued Success....
Highly recommend. Communication from the outset was spot on. Prompt response, quick quote, detail oriented info. This is clearly a professionally run business with a focus on the customer and quality at each interaction. Competence with integrity. Everything was well organized and explained from beginning to end on the sizeable repair done on my Lennox system. I contacted 4 different HVAC service providers and Pro-Tech stood out as the clear winner across the board. Ill be doing business again with them in the future for any HVAC repair or service needs
Pro-Tech Services Air Conditioning and Heating responded quickly. Their Tech was professional, polite, pleasant, diagnosed the problem quickly and repaired it.
Had Devin the Dude come out and repair the AC. He was very professional and thorough and fixed my problems quickly. The office people were friendly, easy to communicate with, and billing was a breeze. From my experience they are a great company.
Zeke deserves five stars! He was kind, professional, and patient with me. Great communication and oh, he was prompt! Thx Zeke
Very punctual, and polite. Called first to inform me when they were nearly there. Went straight to work on the problem immediately. Understood the problem right away and was able to get it running quickly. Offered advice before leaving, telling me how to keep it in good stance. I appreciate the great service. Give it a 100% and thumbs up! 👍🏼
Pro-Tech Services did an excellent job as I hired them to install Blow In Insulation in two houses, on same day and in a separate towns. Carmen did a great job on communication, very good on timing, the installers were very respectful, answer any questions I asked, both did a professional job. Thank you Pro-Tech Services!
Pro-Tech Services installed our HVAC in a new build and did a great job. From the owner to the techs this is a top notch company. Last week on Friday at 1:30 we had a problem with a different Air B&B, not the new installation, guest checking in at 4:00, and its close to 100 outside. All HVAC companies are slammed! I called Pro-Tech explained my situation they dispatched Zeke right away, problem fixed! Guest checked in at 4:OO never knew there had been a problem. No other HVAC would have done that on such short notice on 100 degree Friday afternoon. Theyre the best!
Super friendly and professional. Slightly frustrated with the LACK of quality customer service I was receiving as I was reaching out for quotes . I was recommended to pro tech services, Carmen was glad to help and was very thorough. Install went quick and seamlessly. Thank you guys for getting us taken care of. Definitely a 5🌟experience!
Concerning Pro-Tech Services and Ryan Ford. Pro-Tech Services doesnt even deserve one star. I dont like being lied to. I am disgusted with the unprofessionalism, lying and conning to this old lady for parts or a new air and heat unit. Your tech Ryan Ford told me the compressor on my unit was gone, the condenser was bad and it needed coolant. He said it needed a new compressor, new copper tubing, flushing the unit and a new kind of coolant because they dont use this units kind of coolant anymore or replace the whole unit. I had the unit off when he came but he never turned it on to check it. He only turned off the circuit breaker. He was suppose to get back with me on parts, prices and financing but didnt. I should have known then for sure he wasnt on the up and up. I had to go and buy an indoor air unit to put in one room to keep from burning up in the 105° in my house from what your tech told me about my unit. $404.51 for an air unit for a room is what I thought that I would be using to fix my air conditioning. I live on Social Security only and cant afford these extra things. I had to have something to keep from having a stroke or worse a heart attack. Smaller less expensive units were sold out due to excessive heat. My neighbor suggested that I get a second opinion, so I did. Another service man came out and turned it on and checked everything. He said there is nothing wrong with your unit. I asked him why it would quite cooling? He said it is a small unit for this house and it reached its capacity with this extreme heat and quites cooling when overheated. He said the compessor, condenser and coolant are good. I am upset with your lying, unprofessional con artist tech. I will not approve nor refer this company to anyone. Conning people especially seniors is illegal. I am not asking you, Im telling you to send all my service call money back to me that I paid your Pro-Tech Services tech Ryan Ford. You have my address where your con tech came to. This can be reported to the BBB and the Police, a judge can be your jury in court and God is your biggest jury when the time comes. Dont forget the public will decide whether your company can be trusted or consider another company for their air and heat units. SHAME ON YOU FOR CONNING AND THE SNOW JOB THAT YOUR TECH GAVE THIS OLD LADY!
These guys came over about 8pm and they are so sweet! They figured out what was wrong and fixed it within about 10 minutes! I would recommend them to anyone in the world. They are sweet, very fast, and know their job.I wouldnt want anyone but them to come out and fix mine again.
Geraldo and his guys have been fixing our old unit for years and have always been fair and honest. We finally decided to get a new system and they were awesome! Got to us quick and had the install completed faster than I would have thought. They always explain everything well and are very friendly. We are customers for life!
Very responsive. On time and efficient. They were able to take care of the issue within 24 hours of scheduling repair. The technicians are very professional and knowledgeable. Will continue to use this company for future services. Thank you Pro-Tech Services
They were very quick to respond when I called for the appointment. Gave me a quote and did not feel pushed into going with them for the repair, although their professionalism made it a deal breaker! The service was very quick and informative. I am very pleased with their service.
It was an outstanding service. The tech was professional and knows what he is doing. I highly recommended this company . I wont use any one else any more but pro tech
I may not have used this business yet but I sure will! These guys just helped tow my car down the road to a gas station after seeing me push my vehicle in the center lane up a hill. They were quick to act and kind even when they didn’t have to be. That’s what I call character. I’d recommend them solely based on that Alone. You know that if they care this much about a random stranger on the street just imagine how well they are going to take care of your heating and air needs. Thank you for your help and you guys will be the first I call.
I had my ac unit go out and they did a great job replacing my unit. Devon was very knowledgeable with everything and kept me informed with all the repairs and new installation they did. Thanks to both Devon and Ezequiel and crew for our new ac unit and helping my family and I keep cool again this summer.
Very responsive. The unit is in an air b&b, down time is not good. Pro Tech Services is the best, always quick to respond and fixed right the first time!!
To many words to fit but top of the list is Honesty. Very key for me because yes there are companies who take advantage of people like you and me because we are not experts in their field like Mechanics, Tire Shops, Doctors etc.... Not Pro Tech. Explained everything in detail and even helped me with Financing options. Wow just blown away from the expertise service provided. Will forever use from here on out. Thank You Pro Tech
I love them!!! They have done a great job and are very kind. Mostly love how reasonable they are. I have referred them to some of my friends and all been satisfied with the work. Using them for life wouldn’t trust anyone else ☺️
Pro Tech Services is THE ONLY way to go. They’ve worked on several needs of mine from minor repairs, more in-depth repairs on old units, to installing a full new system. Always professional, kind, and gets the job done impeccably. They are the only ones I’ll use.
Pro-Tech Services provided us with exceptional customer service!! They were on time, professional, knowledgeable and the quality in their work was top notch!!
You never know when your AC is going to go out and even though you may have an emergency fund... it is sooooo nice that they have payment options and they’re super affordable! They’re also bilingual, which was so nice for parents because they were able to build that relationship! Carmen was so easy to talk to when scheduling the service, and the guys work super hard! We feel really confident referring them.
Pro-Tech was contacted on 9/19/22, that my air was out. THEY rescheduled 3 times, once they came, they took one of my personal fans from the living room without my knowledge and used it in attic, because they were hot. They asked for cold water, I stated I had bottled room temp water, they said that would not work. I was not told the purpose. I was able to give them cold water. after a while, they stated they were not able to fix air until a part comes in on Monday 9/26/22. After they left, there was a brown spot on my ceiling in living room that looked like a leak from attic. I did not hear anything from them on Monday. I finally sent email on Tuesday 9/27/22 to get an update. They stated part will not come in till 10/5/22 and they will be at house to fix it then. They did not come until 10/6/22 to fix air. Yes it is fixed but their communication is horrible, and taking something to use because they are hot... well, I was hot for over 2 weeks 90+degrees in house with windows up and fans on. Yes they fixed issue but I had to complain twice because no one reached out to me for an update, still left with brown spot on ceiling, was not updated if there was a leak.
Great service, phenomenal price. Less than half of what I got quoted elsewhere. Ill definitely call them again, should the need arise.
It has been 100F outside and my air went out. I get very sick in the heat. They made an appt for the next morning for me but then sent a text message saying they could be there within an hour. I appreciate it so much.
One of the best companies to work with. Their staff were professional and willing to go the extra mile for me and my family. They found a unit within my price range and the turnaround time was amazing. I would definitely recommend Pro-Tech Services to install your next HVAC system.
Gerardo came out to fix the heat on my AC unit. I had to contact him to set up a good time where someone could be home to let him in and make sure my dogs weren’t in his way. He got back to me really fast and agreed to contact me 30 mins before arriving on the scheduled day so that I could contact family to come to my house while I was at work.He fixed the issue in about half an hour and was very professional and courteous. Definitely recommend.
Geraldo and team had to come out twice to look for an intermittent issue. They were extremely helpful very knowledgeable of our complex HVAC system. This business and its people practice old school approach to their customers satisfac😁tion in every wExtremely affordable. W
Call this Service for any ac/heat needs. Tech was not only attentive to our initial issue but checked other areas and made us aware of any future issue that may arise. He was very professional and knowledgeable. The tech fixed our issue accurately and in a timely manner.We WILL use this service in the future.
I highly recommend Pro-Tech Services. I showed him my issue and he knew right away what was wrong and got to work immediately. He was literally done in no time. I am so pleased with the professionalism, courtesy, and hard work. I will be using them for all my AC repairs from now on. Thank you so very much!!!
These guys always come through with the best customer service around. Quick to respond and answer any questions we ever have. I know I will not have to worry about things with them!! Highly recommend and will continue to do business with them!
A couple of days after I called Gerardo my new install was completed. Him and his crew are knowledgeable and great professional people to work with.
I’ve been using him for years. He’s very professional & dependable. I would highly recommend him to anyone for his all around quality service.
Ryan was super professional and knowledgeable. He explained by options and got me going quickly.
Last summer my AC went out and had 100 degree weather , called Gerardo with Pro tech services and by mid day THE FOLLOWING DAY, We had a brand new system. This winter we had snow and 1 degree weather and I couldn’t help but think about how glad I was for Pro tech services , we stayed warm ❤️Thank you guys.
Had such a great experience with the workers. Got the job done fast and were very respectful. Will definitely hire again.
The technician Gerardo I believe his name was very respectful and kept me updated with the whole process even with me having to leave to take my kid to orthodontist
They know what they are doing and get it done quick. This is helping my system last longer and getting more life out of it. Thanks Pro-Tech !!
Tech was very knowledgeable and found the problem and offered suggestions to fix our issue.
Fast and Efficient.Very timely service on my heater before the extreme cold arrives.
Nice service tech and fixed our problem quickly and very courteous. Than you Ezequiel.
Gerardo was a pleasure to work with . He is professional and was able to answer all my questions !i recommend them to all my friends and family !
Very professional, on time and excelled service. I’m thankful for the experience I had with this company and the customer service they provided.
Love these guys.. Always take care of things.. will be there when you call then
My husband and I are so satisfied with their recent work! Call Pro-tech services! I highly recommend them!
Great people to deal with very professional arrived on time and cleaned up the work area.
On time, friendly and very well versed in all aspects of a/c repair. I have a new a/c company.
Very professional and prompt. Definitely will use for all of my future a/c and heating needs!!
On time. Polite. Reasonably priced. Always have been.
They did so good and they have amazing service I recommend them
Very professional and understanding, job was successfully completed
Fixed the problem thoroughly and professionally. Very pleasant and good mannered.
Great Guys, Quick Work, 5 Stars
I really liked the young man he was professional and very polite
My tech was friendly and efficient. Fixed my ac unit quickly
The men who work here care about getting it right and know what they are doing . 10 for 10 recommend them.
A business that truly cares! Thank you Pro-Tech for your quick response and awesome service!
They were very prompt and got my heat back running very quickly.
Technician was prompt, courteous and professional.
They do excellent work! Highly recommended
I love there work he does always gets it done
Very good service, 100% recommended
Honesty, Fair Pricing and Quality Work is what I received. Thanks Guys!!
Definitely recommend them within 15min they fix the problem‼️👌🏻
Yall sure have a great worker here!
Tech was very pleasant young man & very, very thorough.
Excellent work!!!!
Showed up on time and got my ac working again
Recommended!
Fast, friendly service knowledgeable staff.
They do pretty good work.
Prompt and communicates well.
Great quick Work!
Definitely recommend them..
All around great service.
Didnt fix the problem
Always nice and on time.
Thank you for getting me fixed!!!!
Great Service!!
Honest and fair.
Excellent service
Easy and fast
Great service!
Very friendly staff. When making my appointment and when coming to check my A/C unit... Thank you Pro-Tech Services and Ezequiel Briseño. Recommended..