TDI AIR CONDITIONING

2600 E 5th St, Tyler, TX 75701, United States
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TDI AIR CONDITIONING
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Ka
Review №1

I was extremely impressed with Yedhi. His personality and his knowledge and speed. He was professional yet personal and friendly. A rare combination. He’s coming back next week to fix some things. And I did pay to join the contract for a year. I’d like to get an email showing that I am in that contract please. Thanks!

Me
Review №2

I called in today with a billing question and the young lady I spoke with (I believe her name was Carly or Harley?) was so kind and knowledgeable. She answered my questions and was very patient with me. This is the customer service I have now come to expect from other companies as well.

Kr
Review №3

I live in the Barclay apartments, and you guys were just recently hired to install all of our units. I just want to say a huge thank you for getting us set up before winter hits. The crew that came out to my house was very nice and incredibly professional. Randy and the rest of their crew made me feel incredibly comfortable and talked me through the whole process. All of them worked really hard and seemed very dedicated. Good workers are hard to find these days, but you definitely have two good ones in these guys. Highly recommend!

Pa
Review №4

We couldnt be more pleased with the work done by TDI. We had work done on our present home and also on a home we are remodeling. Eddie did the repairs at both homes. He was fantastic... very knowledgeable. Highly recommend!

Ma
Review №5

TDI has wonderful customer service, a great annual service plan and the recent install of a new unit at our house by Tony Trujillo went very well. I highly recommend this company.

Sp
Review №6

The Install Tech, Dakota, was very professional and courteous. Work was done in a timely fashion and he was helpful in explaining the system and answering my questions. Great job.

El
Review №7

Weve been TDI customers for 20 + years and have never had a bad experience with the company, they are great! Big thank you to Eddie who was here this morning to do our seasonal maintenance, he was friendly, professional and gave us good advice about replacing a part that could have been a big problem if it failed later in the cold weather.

Pa
Review №8

We are so happy with their service! Highly recommend Harlie, she helped us & is the best!

Po
Review №9

I called to ask some questions and Harlie answered the phone. She listened attentively and answered my questions completely. She needs a raise!

Je
Review №10

Great company! The employees are hard working, have great customer service, and are willing to answer questions. This team really works to meet your needs! Would highly recommend.

Ki
Review №11

Randy and Martin were awesome! Very courteous and polite. They did an awesome job cleaning up when they were done.

Re
Review №12

These guys are just great. They take the time and care to ensure the job is done correctly the first time! We needed the line set hooked up and vacuumed on a minisplit that we installed on our truck camper. We called a number of places and no one wanted the job. These guys were more than accommodating and we appreciate their knowledge and expertise.

B.
Review №13

Great people. Love em. They put the AC in when our home was built.

Ca
Review №14

We were very impressed. Dakota and Mason were a great team. Their work and their work ethics were very professional. All employees of TDI that we came in contact with were very professional and acknowledges.

Bi
Review №15

Dear TDI - We appreciate the team of Dakota Simpson and Mason Jernigan. These young men were polite, courteous, professional and happily answered all of our questions.Dakota made a number of improvements to correct operational deficiencies (of the previous installation) and the professional appearance of the finished system speaks highly of his attention to detail.Dakota and Mason respected our home and kept the workspace clean until they finished (even vacuumed).The improvements are allowing us to enjoy the best system performance weve had in 30 years. This is a great team and we will recommend them and TDI in the future.With best regards,William Naylor

Sa
Review №16

TDI is a very well-run company that always takes care of its customers. They respond quickly when systems arent heating or cooling as they should, and every technician they have sent out to our place has been highly skilled and able to troubleshoot the issue and get it repaired quickly. Theyre honest people and they provide great service.

Li
Review №17

Appreciate Jacob for sharing his knowledge and helping us to understand our new air conditioning unit. Very polite and courteousHe answered our questions and took his time to put our concerns at ease. Very helpful!!

Mi
Review №18

Fast, efficient, knowledgeable, friendly. Installed complete new system in one day. Would recommend to anyone needing new parts or service.

Sh
Review №19

One of my A/C unit was completely out and needed to be replaced in this hot summer day. William at TDI was able to come out in an hour and provided me a comparative quote. The installation was scheduled 3 days later which was the quickest among all three companies. The installation technicians were very polite and professional. They cleaned up after all work done. I am very happy with their service and would highly recommend TDI.

le
Review №20

Randy and Martin make a great install crew. Beyond skilled in what they do! With wonderful customer service. Will recommend TDI over and over.

Mr
Review №21

Travis is fantastic. Professional and very knowledgable, he helped us troubleshoot an issue the other guys couldnt figure out. Very thankful for his attention to detail and all his hard work.

Di
Review №22

Prompt service call with expert technician. Problem was quickly fixed and our cooling was working again. Technician was very courteous and thorough in his inspection of both the inside and outside units. We have used TDI for all our air conditioning needs for years and will continue to use their services.

Yu
Review №23

Tony did a fantastic job on our install. He is polite and professional, very thankful for his hard work.

Lu
Review №24

I am so happy with my new variable AC system. It’s quiet and keeps the house evenly cooled. I got bids from 3 other companies and TDI was comparably priced. The installation crew was so careful not to damage my floors inside or my yard and plants outside. They had to remove a panel of fencing and put it back like new. They were very professional, courteous and kept me informed of their progress. I would recommend TDI to anyone.

Ra
Review №25

We had a new Amana 17Seer heatpump installed yesterday by TDIAir technicians Dakota Simpson and Mason Jernigan. They worked hard removing our old system and installing the new system. They was very professional with the installation. Also, Chad Stults worked with me and visited our home to make sure we got the correct system for our home. They did run into a problem turning the system up but all 3 worked on the issue for quite a while until they replaced the old signal wire which fixed the problem. My wife and I was very pleased with the installation and the system is working great. I would recommend them to anyone who is looking for a new system!!

Da
Review №26

TDI has been very helpful to use in every way possible. Several years ago they replaced our entire unit and then came out and replaced the thermostat board and then came again last week. They are always on time and they get the job done. When we called them for a bid on a new unit, they were the cheapest out of the 4 companies when had gotten a bid from and was here when promised to install it. Thank you TDI for GREAT SERVICE!!!!

Ti
Review №27

I was very pleased! Tony and Juan came to check my unit they told me what was wrong and repair it. it was a smooth and professional from beginning to end.

De
Review №28

I thank God for TDI our new central a/c and heating has our house feeling like a brand new home. Thank you Randy & Martin, you two are the BEST! Harold & Deborah Waggoner

Jo
Review №29

TDI Air Conditioning was chosen based on their contractual commitment to clients - both in service and price. I highly recommend them when you are choosing a vendor.

Jo
Review №30

This summer heat took out my AC, and thanks to Tony and Juan, they had my ac blasting cold air again in no time. And they explained everything so well. 100% recommend!!

Sh
Review №31

Our A/C went out, and the repairman was at our house in about an hour. Had us up & running in no time. Very professional & friendly. Have used TDI for over 20 years and evey experience with them has been wonderful!

18
Review №32

TDI is the best! They are so nice and professional. I trust them 100% and know that we have the best equipment available and will always be taken care of by extremely knowledgeable people. I could not be more pleased.

Ka
Review №33

Update - had complete new split system installed by TDI. It wasnt easy but they went above and beyond to get it right. I am glad to support our home town people, Trane and TDI. Thank you to Cody and Will for putting together a solution. Also, they have a very reasonably priced service maintenance agreement to check your furnace in the fall and air conditioner in the spring so you know it will work when you need it. And when you call them, you get a real person, not a recording. Thank you, TDI!

Ko
Review №34

TDI is great!! We called into the office and talked to Harlie. She was so nice and professional and help set us up to get the help we needed! The maintenance was also top notch!! TDI is the way to go

Ru
Review №35

A/C went down and TDI had someone out the same day to make repairs and get me going again. Had called another company and they just tried to see me a new unit instead of making repairs one the one I have. Good, Honest service is hard to find these days but TDI provides both!

Ju
Review №36

Honest, hard working company that goes above and beyond and will get you taken care of!

Ju
Review №37

I highly recommend TDI. They are quick to come out, honest and very reasonably priced. They are great to work with. The technicians were very friendly and explained all problems thoroughly. I am very satisfied with their service.

Ra
Review №38

JD came out and was professional and courteous. He quickly got the job done and explained everything to us. He’s probably the best service tech person I’ve ever experienced.

Al
Review №39

Had a problem with one of my units not maintaining setpoint temp. Called TDI in the morning and they came same afternoon. TDI techs cleaned coil and replaced the capacitor. All good now.

Ga
Review №40

Just completed my second installation with TDI. First time was a mini-split unit for my shop. Now a new heat pump and air handler for the house. Harlen (sales) knows his business and offered several solutions. Installers were up to the challenge of a very tight attic. All were professional, timely, and efficient. Wouldn’t hesitate to recommend them for any job,

Ch
Review №41

This is not the same company that has 67+ years experience. Apparently the company was recently purchased. Very inexperienced and unprofessional employees. Use this company at your own risk.

Ja
Review №42

Randy and martin are a great instalation crew and I would definitely have them back!

Au
Review №43

I’ve always been happy with TDI, they come out and service my air conditioning and heater twice a year and I feel confident when they leave that everything is in good condition.

Ta
Review №44

Best guy ever! Super helpful and knew his stuff, would definitely recommend :)

Sh
Review №45

They were all courteous from the time I made the appointment to when the service technician came out. The did an AC maintenance check and gave us some recommendations to improve our system.

Am
Review №46

I highly recommend TDI! I called and spoke with Harlie and she was extremely nice and helpful! I will definitely use them again!

Ro
Review №47

Tony and Juan were excellent in service and great installation crew.

pa
Review №48

Replaced our system in February, had one issue in July and TDI was very prompt to come check it out and found a solution to keep us cool while waiting on a part to repair the issue.Thank you TDI

Sa
Review №49

Technician arrived within 30 minutes of my placing the call and had the problem diagnosed and repaired within another 30 minutes. Both the technician and office staff were polite, professional, and helpful.

Ri
Review №50

Randy, Martin, and team were courteous, hard working, and efficient. Cleaned up well upon leaving.

La
Review №51

They always do a great job. Very thorough, knowledgeable, with attention to detail and good communication.

Sh
Review №52

A big thank you to Randy and Martin for all the hard work. Will recommend to friends and family.

Jo
Review №53

Ive been a customer for years. Professional and knowledgeable technician. I trust the work provided. The tech pointed some potential issues, but dont try to push a sale.

Ra
Review №54

JD was excellent! He blew me away with his professionalism. He was quick & courteous. Overall excellent experience!

Ja
Review №55

Travis, the TDI technician, solved problems for us that no one else was able to resolve.

Ja
Review №56

I had a fantastic phone call with a young lady named Harlie, she was very professional and answered all the questions I had. I would definitely recommend TDI from here on out.

Az
Review №57

Amazing service! Martin did an excellent job and was very helpful.

Ri
Review №58

Quick service same day. Fixed right the FIRST time. Added touch was a quick call from the office letting me know they were on their way.

Ju
Review №59

Experts in their industry and will get your hvac running day or night!

To
Review №60

Service technician was friendly and knowledgeable and took extra steps to ensure our unit was working properly, and they showed up fast to save us from 106 degrees

Za
Review №61

Very responsive, called on a Tuesday within 1 hour they were at the house. Mid August mind you that, they found the issue and ressolved it with a new Trane outside unit.

Pa
Review №62

Travis was beyond informative and helpful. Very much appreciated.

Ka
Review №63

The technician came out on a Sunday morning as an emergency call. He did a great job and got the A/C up and running quickly.

RI
Review №64

I called and spoke with Harlie she was very polite professional and so very helpful TDI is top notch and always there to help !!!

te
Review №65

Harlie was on it and had someone at my house for a deep cleaning within the same day, can’t beat that! Thank you guys for the great service!

Ro
Review №66

Always love their servive but now they are o b er priced $199 service call and charged $10 for fuel thats not good .they are only 3 miles from us. Will not use anymor

Ry
Review №67

Preston is honest and very professional. Would definitely recommend TDI.

Su
Review №68

Randy and Martin are a great installation crew!

Ch
Review №69

Will and his team were excellent in service and product to replace our whole system and vent system!

To
Review №70

Randy and Martin are a great install group!

Pe
Review №71

Great company! Great prices and always does a great job! Would highly recommend them!

Ro
Review №72

Technician was very knowledgeable, friendly, and was able to get the job done in a timely manner.

Ma
Review №73

Very responsive and my go to AC company at my lake home. Had guests staying a few weeks ago and AC capacitor went out. Unit up and running in 4-5 hours. Thanks

Sh
Review №74

JD went straight to work did his job professionally and was very personable.

An
Review №75

Travis showed up and went straight to work. He did an excellent job.

Za
Review №76

Fantastic customer service as well as on-time and efficient work! Highly recommend.

Jo
Review №77

Scott immediately diagnosed & fixed the problem! We’re thrilled with TDI !

Br
Review №78

Jacob was very courtious,worked quickly, was very thorough, and was very efficent.

Je
Review №79

Martin and randy are a recommended installer crew

Ja
Review №80

Dont call this company this really really bad service that charge too much do not fix properly anything I paid $2,000 they dont fix anything 😡😡😡😡😡😡

Su
Review №81

Harlie was professional / nice and TDI is a great company 😀

Ri
Review №82

Service was excellent. Scott briefed us on all that was done.

Rh
Review №83

Very professional. Have used them for years. Would recommend.

Mi
Review №84

Evening emergency call. Responsive but a little expensive. Great technician.

An
Review №85

I was not present for the service but I was told he was quite thorough.

Te
Review №86

Very helpful, friendly and patient!! Would recommend to everyone I know.

Su
Review №87

Please Don’t get service on this companyNo Good service, and Not all experience working there is all new Guys they don’t nothing

JT
Review №88

They dont know how to fix they need it just money this is my big Mystic💵💵💸💸💸😔😔

Ni
Review №89

Martin is a good air conditioning guy.

Di
Review №90

Very efficient and professional. Replaced HVAC and cleaned up.

Ge
Review №91

Ashley was great talking with, very understanding and straight to the point

Mi
Review №92

New manager..New service mindset..looking to gain and keep your business..a fresh breath of air!!

Ci
Review №93

Great first experience! From start to finish, everything was great!

Sc
Review №94

Fair price and excellent work. Always responsive to customer needs

To
Review №95

Every time they come out, they treat us like family.

Al
Review №96

Tech was extremely professional and polite.

Co
Review №97

TDi is honest and dependable. A+ service

Pr
Review №98

No good please give me my money back🙏🏻🙏🏻

J
Review №99

Spring Maintenance...service and personnel great as usual...

Ka
Review №100

Excellent service! Thank you!

To
Review №101

Prompt install price ok

Na
Review №102

Great service and quick response.

Ni
Review №103

Great customer service…

Gu
Review №104

Good 👍

Ro
Review №105

Friendly and efficient

Information
7 Photos
105 Comments
4.8 Rating
  • Address:2600 E 5th St, Tyler, TX 75701, United States
  • Site:http://www.tdiair.com/
  • Phone:+1 903-597-8381
Categories
  • Air conditioning contractor
  • Air conditioning repair service
  • Heating contractor
  • HVAC contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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