Temple Heat & Air LLC

3406 W Nugent Ave, Temple, TX 76504, United States
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Temple Heat & Air LLC
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Br
Review №1

Harry our tech was awesome today. On time, professional, and very pleasant to chat with.Be sure and congratulate Harry on recently Retiring from the military! We’ve had several interactions with this company over the years, every single time they left us happy; if you’re into friendly folks, you got em here!

Sc
Review №2

I highly recommend this business. Excellent customer serviceExceeded my expectations. Professional, quality, reasonable price repair of our ac. They called letting me know they had a tech available earlier than scheduled. Unfortunately we were not home. They called a few hours later letting us know the tech was available for our scheduled time. Peyton (?) showed up and was very professional, friendly, and did a great job diagnosing problem. The system is very old and wired a little strange. He replaced the burnt condenser fan motor, capacitor, and wiring and then checked everything over. Works great. I waited a week to make sure no issues and there are none. I will definitely use Temple Heat and Air again if needed.

Fu
Review №3

Payton was a wealth of knowledge, came and checked everything out late of a Friday afternoon after another tech got held up. Was willing to check the venting up in the attic. Gave me peace of mind knowing way more about how things work than I had ever been taught in the past. I know he didn’t have to, but he went above and beyond for our family! That’s huge because we have kids and grandkids and want to make sure we’re set for the upcoming cold. Thank you for hiring such an outstanding employee!

Qu
Review №4

Great job from the technicians. Very professional and great timing. Came out and fixed what was wrong with our companies heater.

Ke
Review №5

They came out to fix our unit the same day I called. The technician was professional and communicated exactly what needed to be done and the cost. We will use them again.

Re
Review №6

This company sent good men who worked until it was right and then showed me how to use the thermostat. Very professional. I would recommend this company.

Ro
Review №7

My experience with this company was incredibly frustrating. They quoted me $2,000 for parts and labor, plus another $800 to clean mildew. Then when I spoke to Don, he pushed for a new unit entirely, priced at $4,600, saying I was “halfway there” and highlighting a 5-year warranty. It felt like a hard sell.To make matters worse, a few months earlier, I had already paid them over $200 just to diagnose the problem. Fed up, I called High Caliber Heating and Air Conditioning. Chris came out the next day, fixed the issue in under an hour, and only charged $800 for everything, parts and labor included.I asked him about the mildew, and Chris explained that it’s normal for our climate and can easily be cleaned with household supplies—no need for a pricey service.As a woman, I’ve often felt taken advantage of in these situations, and this was no different. I strongly suggest avoiding this company, as they seem more interested in upselling than providing honest, fair service.

Da
Review №8

They found a problem and fixed it for no extra charge. Something was missing so they went out to get it the same day. We appreciate all the effort to give us their best to complete the service.

Ta
Review №9

I got what I needed done. Payton was very informative and professional. I’m pleased with the work and education of my ac unit and how to care for it in the future. I’ll be making a regular maintenance package on Monday so the unit stays running for years to come. Thank you so much Payton for everything.

Ma
Review №10

This visit was a follow up after I had a Lennox Unit installed. The young man Harry Cruz gave a quick education on all of the things I must do to maintain my unit.It was simple & well worth listening to. A great employee giving that little bit of extra to the job.Well done Temple Heat & Air !

Ro
Review №11

The A/C technician did a very good job. I had many questions which he answered. The technician Showed me why my AC was not cooling. He was professional, courteous, and informative. I would recommend Temple heating and air to others.

Na
Review №12

We’ve been doing business with you for many years and have interacted with a lot of technicians. Harry was the kindest, friendliest and most professional we have had. Customer service really does matter to us and we got the best from Harry! Please give him a raise!😊

Ba
Review №13

Steven and Oliver provided great customer service. Don answered my questions regarding new unit options and availability, pricing, and warranty. Highly recommend this company for anyone needing HVAC repairs or installation of new units.

Co
Review №14

Excellent same day service. Cost of repair was very reasonable for the work done I feel. Temple Heat & Air helped me a few years ago and they came through again. My family thanks you.

Ka
Review №15

The man who spoke to my husband was up front and honest . He got the job done right and he helped our home get more heat for the winter and air for the summer time. Thank you all again for helping us out.

Bo
Review №16

Very energetic. Peyton was very willing to find the most cost-effective solution to solve the problem. I hope they can be my go to HVAC company in the future.

Ma
Review №17

They were able to see me same day. Very professional. Very knowledgeable and will definitely use them again if needed.

Br
Review №18

Service tech was very courteous and knowledgeable. He completed a thorough check of the system. He arrived on time as promised.

Ru
Review №19

Technician arrived on time, got right to work. He answered all my questions. Never had a problem in the 23 years I have used their services.

To
Review №20

Received courtesy call to advise that they were on the way. Was here timely and was very respectful and friendly and educated us on what we should do as homeowners to help keep our system functioning properly. Highly recommend company and their representative Harry. Great job all around. Will definitely keep using them in the future.

Ma
Review №21

Technicians were very courteous and knowledgeable. They explained what needed to be done and then quickly and efficiently fixed the problem. We are very satisfied with the service.

Ti
Review №22

Temple Heat & Air did a great job. They came very quickly and fixed the problem. Will definitely be using them again.

Ma
Review №23

I have been very impressed with the service of Temple Heat and Air. They are quick to respond. Not only do they take the time to explain what they are doing they also show you how to prevent issues from recurring. I will definitely recommend them to everyone.

bm
Review №24

Grateful and appreciate so much that technician Joel was able to come by and solve our problem, in the same day he was called...in under 4 hrs!

Gl
Review №25

The person who came to check on my A/C unit discovered that the capacitor was not working to its best. He showed the stats of the one on my unit and where it should be. He did say he had one in his truck and I had him replace. All very efficiently done.

Br
Review №26

Called Monday had my appointment Wednesday! That’s fast service right there!!My AC was loud and not running to full capacity, replaced the part, cleaned my system and now it’s not so loud! Thanks for being quick and efficient!

Al
Review №27

Great worker, polite and courteous, very knowledgeable knows what he’s doing and keeps the Customer updated

Bo
Review №28

Dalton was very knowledgeable and professional. He made sure my AC unit was running as it should and explained the whole process from start to finish. I’ve used this company a couple times now and I have been happy and impressed with their service every time.

Ge
Review №29

Courteous and good company. Been doing business with them since 2009.

J
Review №30

The service itself overall was good. The technician was great very informative and helpful. The only issue was an appointment was made and a window was scheduled yet they were more than 4 hours late. I had to call to find out why. Would have appreciated had the office called to let us know that instead of spending an entire afternoon waiting.

Ga
Review №31

Top notch service. Best in being friendly and professional. Highly recommend the company and its staff including Payton. This company employs veterans. Thank you for your service.

Lo
Review №32

My A/C was blowing hot air. I called around 3:30 pm on 8/1 and DiDi was so vey nice and told me all her technicians were booked for today and it would be tomorrow morning. 8/2 before anyone could get to me. She expressed her feelings due to my situation of the heat. ( very thoughtful ) about 30 minutes later she called back and said they had a technician in route would that be ok for them to come today, of course! Harry showed up with a huge smile, kindness and full of knowledge. He told me everything he did and replaced to my unit and even left the old part to show it had been replaced. I inquired how often should I do maintenance. He explained they had a program for 2X a year for a very reasonable cost, and I’m definitely going to sign up in January because he just served my unit. Thank you Harry an DiDi for your amazing customer care. Lynn

Li
Review №33

The techs are always on time and friendly. They always do a thorough job and are knowledgeable

Ch
Review №34

Joel did an amazing job he was professional and completed the work in an efficient way. Thank you

LA
Review №35

Gotta give this company the props they deserve, they are so helpful and incredibly efficient and for me thats all thats needed. Their timing on sending someone out is about what you expect for an HVAC company, they do the best they can (especially since its summer and they be buuusssyy) but they show up regardless. The workers weve had are extremely efficient and hard working and doing their best to fix and/or figure out the problem. Pricing is also what youd expect but its worth it as long as our units are in working order. Thank you so much guys for your help!!!

T&
Review №36

Great service. It was super hot and he had to go in the attic. He was kind and helpful. Thank you! Oh and they sent him out the day of to help us.

Th
Review №37

Maintenance man very nice and appeared confident in his work.Left little bit under AC and heater door.

Ke
Review №38

Very professional and thorough.Gives us much confidence that systems are properly maintained

Ni
Review №39

The technician, Harry, was kind and professional. He took whatever time was necessary and kept me informed. I appreciate the company’s service.

To
Review №40

The service representative was thorough, efficient and professional. Temple Heat and Air are the only service for us!

Ol
Review №41

I have been using Temple Heat and Air for many years for repairs and then installation of a new system several years ago. I have gotten the twice annual service for the entire time and am very satisfied. The high efficiency system I had installed several years ago is still saving me a great deal on my monthly electricity bill. I emphatically recommend the company. November 2024 their technicians did a great, efficient job for this latest inspection.

Ro
Review №42

Excellent service. An extra thank you to the workers who installed the brand new unit which was a brand new model. A special thank you goes out to Payton who was relentless in trouble shooting and solving a couple of issues. He would not quit until everything was checked and doubled checked making sure all causes were resolved. Thank you Payton!!!! Thank you Temple Heat and Air. After a few days, there have been issues that needed to be resolved. They are working hard to resolve, but there has not been a resolution to it all yet

Su
Review №43

They saved us a lot of money compared to a different company. We hired them as a second opinion and they were thorough and kind and explained things well. The previous company we hired said we had to replace our unit even though it was only a couple years old. Temple Heat & Air said we didn’t need to replace the unit but just needed to fix the wiring and seal the ductwork, which is going to be a lot cheaper. They were great!

Ka
Review №44

From the beginning of our process until the end the staff has been extremely professional and worked very quickly to resolve our issue. I highly recommend.

De
Review №45

Harry was so nice and did such a good job of repairing my AC. He explained everything to me and my AC was working when he left. I thought the fee was beyond reasonable. They will be my go to HVAC people. Also their receptionist was friendly and efficient.

Ch
Review №46

I learned a few things about HVAC heating and cooling systems. I learned that there’s certain companies that just clean your ducts and keep your system clean. And then I learned that there is authorized service dealers that actually fix it when iIt’s broke. Temple heat and air are the ones who will fix it when it’s broke. They are amazing. They came fast. They were efficient. They knew the problem. They solved it all within an hour. If you have a Trane or American standard heating and cooling system, this is definitely the place to go to keep that system running to its full potential. The Gentlemen was friendly. He was knowledgeable. He made sure I understood what needed to be fixed and why it needed to be fixed. And he fixed it and the price was very good. I wish I had known about this sooner. I wouldn’t have wasted so much money with the other company that doesn’t know anything about my system except to clean it. It’s a valuable lesson. I suggest you go to Temple heat and air if you need to maintain or repair the electrical components of your system.

Sh
Review №47

This company is very professional and friendly. They always do a great job.

ER
Review №48

Payton and the dispatcher were top notch and experienced. They were expeditious in rendering immediate aid to fix a TempStar A/C on the very same day. Will definitely contact this company again if I need it.

Mi
Review №49

They came out last Friday to fix my a/c said it was some loose wires, and the thermostat needed some batteries (which I provided) charged me $253 ($13 for batteries). Now a week later my a/c goes out again! I call them they want more money to come out to look at it! I dont have that type of money to be just throwing around. I have 3 kids living in this house and this heat is no joke.. NEVER will I use them again!

So
Review №50

Harry did an excellent job at repairing our homes a/c! Quick and friendly service. I would definitely recommend Temple Heat & Air for A/C repair service every time!

Le
Review №51

He did a nice job and was helpful with information I meaded.

Ka
Review №52

Temple Heat and Air are not only knowledgeable but honest and caring. Last August, my husband was on hospice and our air conditioning went out. I called and they IMMEDIATELY sent someone over so we didnt have to take him somewhere else. Today, they came and corrected the issue with a clogged a/c drain. Everyone that I have spoken to on the phone and who have come out to our home have been nothing but professional and courteous. We have used this company for years and now our children call them for their a/c needs. Keep doing a great job and my grandchildren will be calling yall in the future!

Zi
Review №53

Temple Heat and Air installed my unit Aug of 2023. In December I had to have the unit removed for my foundation repair, and reinstalled in Jan 2024. They were courteous and professional concerning my needs. I know that I was serviced with utmost customer service. Thanks Michael, Stephen, and Tony!

Da
Review №54

I have been having a AC leaking issue with my ceiling being damaged 3 times and I had Bell AC and ARS come through for service and they failed to find anything wrong?? 24 months later I have Temple Heat and Air resolve in one afternoon. Best service ever and the technician Alex was very thorough and professional. He did a review of prior services and found the problem! Fixed finally! My Kudos!😁👏❤️🙏🏽

Da
Review №55

I called in the morning for an issue with my A/C unit. They arrived the same afternoon to address the issue. They fixed it on the spot quickly. Fair prices,honest service and respected my home. What more could you ask for. I will use Temple Heat & Air for all my future HVAC needs.

Mi
Review №56

We use Temple Heat and Air for all of our heating and cooling needs. They are a good company.

Jo
Review №57

This is a top notch company. Locally owned and the technicians were super friendly and very knowledgeable. I highly recommend them.

Tr
Review №58

We have old heating & cooling units and wanted them checked out. It all still worked great, but wanted a professional opinion on if it was also working Efficiently. Andrew gave the entire system a thorough check and offered his honest opinion. It was truly customer first, not sales driven, and we appreciated that so much. That alone, will make Temple Heating & AC our go to company now and one well recommend to others. Our neighbors had the same type of experience with them a few years ago and recommended them to us.

Am
Review №59

Excellent customer service and very quick response. The repair tech Steven was knowledgeable, polite and friendly. Five stars.

Ja
Review №60

We had them come out for an emergency as our heat went out unexpectedly on the weekend. Our unit is not even 3 years old. They told us they could not fix it right now and we needed a leak test. They said they would have to come back out sometime due in the weekday. The tech was nice enough but he didn’t seem to know what he was doing. He had to call someone on the phone a few times to explain to me what was happening. We decided not to wait for them to return and called another company. Turns out there was no leak but a broken part which the new company found out just by walking up to the unit. I was charged $150 for nothing. I do not recommend using them unless you want to just give money away for nothing.

Da
Review №61

We called for an inspection of an older house we were wanting to purchase. The technician who came out was very professional and friendly. He was able to answer all of my questions as well as provide Insight of his own. I would highly recommend these folks for any of your HVAC needs!

Ta
Review №62

I had a great experience, the technician was very friendly and informed me of what he was doing. I so appreciate having you take care of my system!

Ja
Review №63

I live out of state, and needed to get service on my mom’s heat pump. Temple Heating and Air was the first company I called. Their answering service was responsive, offering after hours service if needed. I asked for a return phone call during normal hours and was called promptly when they opened. Their technician, Mike, showed up during the app time quoted. Called me to discuss the diagnostic and the price. After the repair he called me again to explain exactly how the heat pump was operating and spent time explaining the thermostat functions with my mom. Thank you Mike!!

Th
Review №64

Harry fixed everything and recommended ways to keep the AC units in tiptop shape.

Ke
Review №65

Appt went well. Alexander was very helpful. HVAC check went well. Still investigating possibilities on how to get consistent air flow from two vents in the same room which was main reason for my call. Optimistic that we’ll find a solution.

Ti
Review №66

The lovely people at the Temple Heat and Air office and after hours office did a brilliant job, as well as Colby the technician did a brilliant job of getting our a/c fixed and we are ever grateful to them 😁🥰👍👍🙏❤💖💝💖❤!!! God bless you guys!

Mo
Review №67

Super fast response. Excellent services! Im impressed.

Ro
Review №68

Great next day service . Came back for install as soon as the part came in.

ma
Review №69

Friendly and cautious technician . He did what was needed professionally.

La
Review №70

This is only the only company I will ever call. The level of professionalism from customer service to the tech was exceptional! My initial contact with the call agent made me feel like a priority. She immediately had a tech reach out to me. I might add that it was after normal business hours. Andrew contacted me within minutes. He was so responsive with his availability that I had to ask him to give me some time to be available for him to service my ac that completely stopped working. Andrew showed up all smiles and ready to fix our problem. The temp outside was over 100 degrees so we pretty much elevated him to GQ’s “Man of the Year” walking through our front door. He got us up and running, back to livable conditions within a hour. We heard some rattling coming from the vents about an hour after he left. We reached back out and you guessed it. He arrived back to our place within minutes. The rattling was no major issue. Merely tightening of the vent screws. Which no one has ever touched in years. Andrew rocks and so does this company.

Ja
Review №71

Colby came just before 5 pm but stayedpast quitting time to insure that my units were running properly. His knowledge and professionalism are 2nd to none.

Ch
Review №72

We had found that our ac unit was not turning on in the middle of the night, mid summer. We contacted Temple Heat and Air right at 8 am. By 1030 they were already at my door. The company even called right before the tech was to head to our home to make sure we would be ready for him. We were so impressed with the service we have a fee projects we plan on hiring them to complete.

Mi
Review №73

Dalton had actually installed our American Standard in 2018 and he preformed our 2nd ESA today… as usual, it was very quick and efficient Timing couldn’t have been better considering the incoming weather next week!!!!…Thanks Dalton and Temple Heat and Air!!!!Mike Moore/Belton

Pa
Review №74

Always only trust Temple Heat & Air. Timely, knowledgeable & professional service. Great people providing honest service. Highly recommend. Special shout out to Michael Vansa & his team. 👍

Ro
Review №75

UPDATE AGAIN - Another great experience with Temple Heat/Air - they performed my Spring AC check up today - courteous, professional, and on time.UPDATE - Another great experience with Temple Heat and Air. Friendly office staff, prompt scheduling, and professional and courteous service techs. They diagnosed my issue promptly and resolved my concerns quickly. I highly recommend Temple Heat and Air for any of your heating and cooling needs.I had an excellent experience dealing with this company recently. I called for information, and Michael immediately took my call, and offered to come to our home to review our needs and explain the different options. Everyone I encountered from the owners to the office staff to the technicians who worked on my home were extremely professional - polite - patient - and knowledgeable. I purchased a new American Standard system for our home - and have been please with both the product as well as the team of people at Temple Heat & Air. Honest, up-front, does what they say they will do. This was a major purchase for us, and Michael and his team made it easy and seamless. Thanks for the great service - I highly recommend this company for your heating-air needs!

Pa
Review №76

Service was completed in a timely manner. Service person was personable, friendly, knowledgeable and efficient and on time for appointment. Charges for service were very reasonable. I would highly recommend Temple Heat and Air for any service pertaining to heat and air needs! I will be calling them again for any future service I may need. Thank you, Temple Heat and Air!!!

An
Review №77

This was the first time I used this company, I called with an emergency at 8am and they had someone out in 2 hours. Problem was fixed within an hour. They didnt break the bank, which is absolutely amazing! I will be calling them with any issues I have with my ac or heat.

Er
Review №78

Totally awesome. Im real particular but the tech that came out was honestly the best Ive ever had the pleasure of interacting with. Thanks Payton

Br
Review №79

I ONLY trust Temple Heat and Air for ALL of my ac needs! I’ve been using them for over a decade. From initial contact throughout the entire service. I vote them the BEST!

Be
Review №80

Showed up on time! (Earlier, than expected) very professional, efficient. Explained what was doing! Very respectful to me, my property and my time.

ga
Review №81

Didnt delay on coming out to fix my problem. 👍👍

Ma
Review №82

Temple Heat and Air are working on my outdoor ac coils that were damaged by hail. He’s going to replace the coils which were damaged too much to comb. Good job. Mary Irving

La
Review №83

Gave very helpful advice, even advice that didnt result in business or financial gain for them. Now thats integrity. They earned themselves a loyal customer.

Ja
Review №84

This team was awesome! Explained everything, asked before they began the repairs, allowed me to be very involved and took great care of us

Jo
Review №85

Temple Heat & Air provided great service, arrived promptly on short notice, and reviewed and inspected our AC unit. The capacitor was found to be the issue and promptly replaced. The technicians provided answers to questions and recommendations and were polite and courteous. Great service!

Ri
Review №86

I had another company come out about ten times and they could never repair my ac. Colby came out to look at my air conditioner and diagnosed and repaired it in no time! He was extremely professional and courteous and I will definitely be using Temple Heat and Air in the future

Do
Review №87

Very professional service. Technician Harry came and did a complete check up of Unit. Drain lines open and clear. Highly recommend Temple Heat and Air!

jo
Review №88

Very nice, quick and knowledgeable!!! The price was great 👍

Sh
Review №89

Very professional and efficient. Always available when needed. Purchased two new units from them a few years ago and couldn’t be happier!

Ja
Review №90

Technician was very professional and through in his inspection. He located problem and fixed very promptly. Have used this company in the past and will continue in the future. Than you for a job well done!

Bl
Review №91

We had to make an emergency call when our AC stopped working while we were away on vacation on a weekend. TH&A was there within half an hour on a Saturday night and got us up and running again. We can’t stress enough how appreciative we are for their responsiveness and care.

De
Review №92

The company that I have a maintenace contract with would not be able to respond for 7 days. With the extreme heat in Texas, the inside temperature was really rough, especially for our pups. We called Temple Heating and Air, and they were able to respond the next day. Andrew, the tech that came out was awesome, and diagnosed/fixed both problems with our system. He was extremely efficient, respectful, and personable. Would recommend them in a heartbeat.Dennis B.Temple TX

An
Review №93

Dede was really, really, really kind and very helpful. Thank you!

Te
Review №94

Colby was really nice and professional. In about 30 seconds, he knew exactly what was wrong with our AC unit. Thank You Temple Heat and Air, and Thank You, Colby!

Er
Review №95

Our air conditioner stopped working in the middle of the day and within an hour they sent a technician out to look at our ac. Our technician was Jay he was so nice and informative and he knew what the problem was right away! I really appreciated how prompt and professional he was! He even when above a beyond by cleaning some of the dried grass from the bottom of our unit which he did not have to do. I would recommend this company to everyone. The price was pretty reasonable considering he came out so fast and fix the unit right then and there. Amazing work! Thanks Jay!

Da
Review №96

Their tech arrived ahead of Schedule Time (which they called to inform and asked if that was okay.) Then when the tech arrived (Justin) he went straight to work. Diagnosed the problem and Fixed it within a few hours. He was Courteous and Professional. I was a bit Shocked with the Price at first but seeing how high everything is these days I really cant complain. Besides he had the part in hand and finished the job the same day. It sure beats the suffering heat So... definitely recommend this company and will be using them more often in the near future.

Be
Review №97

Always here when you need them..very professional and friendly people!!

Li
Review №98

We utilize Temple Heat and Air to precheck our HVAC ahead of spring time and summer conditions. The technician checked our unit thoroughly and made certain our system was ready for warmer weather. Thank you Temple Heat and Air. The technician was very friendly and professional. We have the satisfaction of knowing that our unit will hopefully continue to work appropriately.WE HIGHLY RECOMMEND TEMPLE HEAT AND AIR. The company we purchased our unit from wanted to replace certain parts with know real explanation. And the wo

Ma
Review №99

They had a same day appointment and called before they arrived. The technician was very polite and helpful. He found the problem with my heater fast and fixed it. I would recomend them in a heart beat. Thank you Temple Heat and Air.

Ka
Review №100

No AC for two weeks. Unreliable. They left today to go get a part and assured my apt manager they would be back by the end of the day. Came home to still no AC and a Holiday tomorrow. With all the other options out there they are the last place I would call. My MIL uses them and had four people come out in a months time and all told her something different.

X
Review №101

Great professional service, arrived just a few hours after I called them, thank you, got a regular customer from now on.

El
Review №102

Technician seemed to know exactly what he was doing . He checked our furnace and AC , inside and outside units . Answered all our questions and concerns efficiently. Very knowledgeable and polite. 👍

Br
Review №103

Technical responded to call quickly and identified the problem. Coolant was added and we are good to go. Thank you Temple Heat & Air.

Bl
Review №104

Will definitely use again. Very professional and got us sleeping in a comfortable house again. Thank you!

Di
Review №105

They were very fast to respond and my service tech Mike was very professional. They found the time to help me when all the others I called did not. I highly recommend them.

Di
Review №106

Had a mold problem and they figured out the problem. Very professional.

Me
Review №107

They were able to come out same day, temporarily fixed until they could order a part. The temporary repair was very reasonably priced, while there, he checked out the system.

Ch
Review №108

I have used them twice. Both times I had the same guy, and he was amazing. I 100% trust this guy with my heating and ac, which is not easy to do in this area. When my ac went out, I called them Monday morning at 8am and he was there by 11:30 and fixed it on the spot. Thank you guys for being so responsive. ❤️

Fr
Review №109

Great service! Quick response, friendly and very competent technician. Could not ask for a better experience.

La
Review №110

Thank you for educating me on my A/C.See you in 6mo

Me
Review №111

These guys are the best! They are always more than happy to spend extra time looking into all our concerns and are so kind and helpful. Highly recommend!

Ca
Review №112

Beware!!! I initially called in for a quote and the woman who answered said they could send someone over the next day. I met with Daniel the next day who was about to start working when I asked him I had just called for a quote and wanted to see it before I get surprised with a bill. He then proceeds to write me a bill on a blank sheet of paper with some other info on the other side. The bill ended up coming out to just about $1200. I told him that was a little too high and I would wait. He then informed me there would be a $70 service call. I explained how I did not see a fee on their website and the woman who I initially spoke to never mentioned as well. I didn’t want argue with Daniel about it so I paid it and decided to call in. Before I left Daniel I asked him if he could write a quote on their letter head or an actual quote not just on a piece of paper which he did and was $1100. I called and explained how $1200 was way too much and how I wasn’t aware of service fee. The woman told me the owner would give me a call back, After a few minutes the owner called and said he would take the price down to $900. I told him that I did not want to do the service and explained how on his website there wasn’t anything about a service fee. He then proceeds to tell me he would waive it if I accept the service. I did not, after hanging up I decide to go back to their website to take a screenshot as I was just on there right before the call. Well after the call the website was taken down, If this is the way they do business I highly recommend finding another company.

Ma
Review №113

I had a clogged drain pan and they fixed me up. Mike came out even though it was late and he had a long day. I can’t brag on this company enough. They are awesome!

Sh
Review №114

I live in Killeen and have been using Temple Heat and Air Condition for years now and they are by far the BEST HVAC company in Central Texas. They do excellent work and their customer service awesome. When I have had problems with my HAC service, whether heating or cooling in the past they went above and beyond each time to fix the issue. I will definitely continue to use their services and will recommend them to my family and friends.

Ji
Review №115

Had a problem with water leaking into house from AC in attic. They worked several days and one got us thru the weekend with no water leaking into house and Steven was out on Monday and got us squared away with no water leak with the finished repair. They all worked hard in the heat.

Wa
Review №116

6-24-22 the gentlemen that came to check my house A/C were earlier than I expected.Introduced themselves and went right to doing their job. When they were done I went to pay them and the bill was less then I expected. They politely said that is too much, reviewed the bill with me and gave me back the change. I would recommend for their work and professional educating me on the works of a/c and thermostat. Thank -yall @Temple Heating and Air, have a great summer ,stay cool, and now my family can, too.

Ke
Review №117

We had a great experience dealing withTemple Heat & Air! They came to check out our AC problem on the same day we requested service, kept us well informed of the progress in obtaining the required part, and had our unit fixed within 48 hours. Technicians were very professional and knowledgeable. We are so thankful for their excellent service and highly recommend them!!!

Li
Review №118

I needed them on a hot summers day when a power outage reset all my thermostat settings and was blowing hot air. They can that day without extra payment, were professional and knew what they were doing. Stayed until they made sure all the settings were where they needed to be and then helped me know how to do that same reset if it were to happen again.So affordable and I would recommend them to anyone!!! So satisfied with this company.

Da
Review №119

Andrew was excellent. He explained my issue thoroughly and patiently. Temple Hearing and Air is a great business.

Ro
Review №120

The repairman was very professional and thorough in his diagnosis and repair. He kept me alerted of his progress and the issues he found. Lastly he was able to successfully resolve the problem. I would highly recommend Temple Heat and Air!

Ch
Review №121

I called after hours and left a message with the answering service. TH&A called me first the the next morning and had a technician at my house within an hour. He was very courteous and knowledgeable.

Jo
Review №122

Troubshot our air which had stopped working. Resolved the failure and explained why it had failed, recommend maintenance that we could do to prevent the failure. I highly recommend they are honest and very straight forward explaining all work performed and why.

An
Review №123

Responded very quickly. Did a thorough inspection of the equipment. Very professional.

Sh
Review №124

So impressed as usual. Payton and fellow tech were excellent

Pe
Review №125

Great people they will talk to you about what they are doing and answer any questions you have before and after they finish.

Ji
Review №126

They were responsive, communicated effectively, and got our AC replaced in a day in the middle of summer. Justin was a rockstar and ensured everything got done before they left for the day so we wouldn’t have to go another night in the sweltering heat. Definitely going back to them for future maintenance and repairs.

Co
Review №127

Had an emergency outage. They had it fixed within an hour of me calling them. I cant speak highly enough of the service that we received. Thank you all so much.

Ra
Review №128

Office personel were very pleasant and helpful. The technician was very knowledgeable and explained everything as he was going through the process. Definitely recommend for maintenance and/or repair.

Ad
Review №129

Best A/C tech I have had in the past 13 years of owning this home. And I have had many...and Updating this review, now 17 years and no problems since I started using Temple Heat & Air on a regular service schedule.

Jo
Review №130

Wanted to make sure my system was operating properly for the sumner months ahead. Their service was very reasonably priced and the technician did a very thorough job. I was very pleased with the service I got and would definitely use them again when needed.

Jo
Review №131

Amanda made moves to help get my daughters comfortable same-day! Tony was quick and informative. Very happy

Ce
Review №132

We called for after hours emergency service and they were able to come out within the hour. They saved us from the miserable heat in our house and fixed our AC unit right away. James was our technician, he was very professional, explained everything to us and had a great attitude. We definitely recommend James and Temple Heat & Air! A+++++++ customer service

Mr
Review №133

Our heat quit working over night and called Temple Heat & Air as soon as they opened and they got us scheduled in within 4 hrs of the call. JB was our technician and was very nice and courteous and diagnosed the issue pretty quickly and had the parts to repair our issue. Thank you guys, I’ll give y’all a A+! And will be called again if anymore issues ever arise.

Ma
Review №134

Very professional service. I wasnt at home when called 30 minutes prior to their arrival. Explained I was about an hour away. They made arrangements to come when I got home...thats professional and accommodating! Purchased system from them about 10 years ago. Have had twice yearly service since purchase. Great service. Highly recommend!!

ra
Review №135

The guy knew what he doingand very polite

Ri
Review №136

As usual, friendly and detailed technicians. I can now purchase better air filters at a very nice savings from their new web site.

Ch
Review №137

Came out within a few hours of us calling and they fixed the issue and got us back up and running quickly. Will use again!

Da
Review №138

Very helpful, professional service.

De
Review №139

You can’t beat same day service! The water line in my AC unit was plugged up. Mike took care of the problem quickly and recommended some additional service as well. Much appreciated!

D
Review №140

Had a mini split until moved, new mini split installed, old AC serviced, new vent extension installed, new return vent installed (old return moved), and completely new 4.5 tonn HVAC installed. About $20k of work overall.They did a good job, however, 6m later, I didnt realize that my furnace wasnt working until the first cold front blew in. The furnace vent had not been connected because it was 3in and new code required 4in.They got that installed and everything works fine.Now I just have to learn how to properly program the damn smart thermostat.

Ch
Review №141

Was recommended this company by a friend after having a company come out a day late on an emergency AC service. Their technician spent over 3 hours at my home and did nothing productive. After calling Temple Heat and Air, we had someone out the same day who got our AC working fast and didnt try to charge us an obscene amount for the work.Ill only be using this company from now on.

Ba
Review №142

Justin and Don were top notch with work and detail. Justin had sources to contact for tech questions. Answering service communications were excellent and everyone cared and took charge of non working motor. Got the new motor overnight and installed next day. Cannot be more pleased. Highly recommend Temple Heat and Air.

Jo
Review №143

Jay arrived very promptly, he was polite and professional, he assessed and solved the problem quickly. I am grateful my home is warm, especially since the outside temperature has ranged from -3 to 21 degrees the past few days. I highly recommend Jay and Temple Heat & Air

So
Review №144

Everytime I’ve called for service, Temple Heat & Air has always been super responsive. All of the service techs have been very nice and professional. And Chelsea (in the office) is always courteous and helpful.

J
Review №145

We ran out of AC due to a leak in our coil. So after many calls around town to find a good price on a new system, Jody the sales rep was professional and prompt. He emailed me the quote which told me he was serious about earning my business and he was also the most reasonably priced. Install was handled professionally and the techs welcomed my last minute questions and concerns. Thank you THA! Great job.

Em
Review №146

Harry probably saved my house and maybe even my life. He found sparks coming from my main unit and repaired it on the spot.

Pa
Review №147

Good folks here. Professional, timely and they know their job

Ki
Review №148

I had a great experience with them. Jay was very professional and polite. Answered all questions I had. Jay let me know how the last company I used did a cheap job on the outside unit and could have possibly killed someone the way that unnamed company did what they did.I recieved a discount on the installation of my new thermostat that I didnt know I had coming. Definitely will be calling them again if I need work on the HVAC.

Ju
Review №149

I explained the issue to Jay and before I could finish he knew exactly what I was talking about. He was in and out in less than an hour. Had our house cool again and then shared with us some preventative maintenance tips. Extremely professional and courteous. Very well versed in his trade. Ill always recommend Temple Heat and Air. Thanks guys!

Ke
Review №150

It was extremely hot and needed air conditioner to be checked out. It was later/almost after hours of operation. Associate came about 10 minutes after service. Was quick, professional and friendly. Father was so impressed only wants associate to come back himself for any other services needed

Gr
Review №151

Always a prompt and professional experience. Even talked me through a problem I was having and saved me a service call. Will continue to make Temple Heat and Air my first choice when it comes to A/C work.

Hu
Review №152

Tech was ontime. Polite and highly effective. He had our AC cooling in a relatively short period of time. I felt the charges were fair and affordable, and that his focus was repair and not sales.

Th
Review №153

Have used Temple Heat and Air twice. Both times Mike got the old chill box up and running. Highly recommended. Thank you for the fast and efficient service.👍👍

An
Review №154

Technician was professional and courteous throughout the repair process. He was truly interested in solving the problem quickly and appropriately. I plan to continue to use Temple Heat and Air for any future issues.Andy G

Br
Review №155

The young man, Peyton, was very kind and quickly fixed the problem. He was a lifesaver. Thank you Peyton, and thank you Temple Heat & Air!

Al
Review №156

I called around 10 am to request a diagnostic on my AC unit and they had someone out the same day and the repair done by 5pm the following day! Highly responsive, very professional, and gor the job done for a good price :) would definitely recommend!!

Ra
Review №157

Our technician was courteous and professional.

jo
Review №158

In extremely hot weather our ac was down on Friday and they were closed on weekend, they came FIRST thing in the morning on Monday and they fixed it in just a matter of a hour. As soon as it’s fixed the house cooled down quickly from around 88 to 72 in just 40 mins! Thank you we appreciate it

Ni
Review №159

Always fast and extremely helpful ! All techs are very knowledgeable and dependable ! Great company !

Gr
Review №160

2nd time using this company. And still satisfied with the service.Thanks for checking the warranty and repairing the ac unit.

Jo
Review №161

Temple Heat & Air has definitely earned our trust and business! We were able to get a same day appointment. They did not try to sell us on any unnecessary repairs or replacement, even though we have an older system. The tech explained everything he was doing and why. We know that it will need to be replaced sooner than later, and will absolutely call Temple Heat & Air when that time comes!

Sh
Review №162

The technician was very friendly, knowledgeable & thorough.

Ev
Review №163

I was sorry to hear Harry retired! The guy that came was okay.

Jo
Review №164

Temple Heat & Air is always constant and professional Service and installation of air-conditioning equipment. Thanks to Michael Vansa and his crew.

De
Review №165

Jay responded to my service request within an hour. He was very professional and knowledgeable. Their rates were competitive. Jay listened to my concerns and responded accordingly. I highly recommend Temple Heat & Air!!

Sh
Review №166

I love this company! They are professional and always arrive when they say. Prices are reasonable and if they need to return they don’t charge another service fee (which is why I stopped using Raybroker). Highly recommend!

De
Review №167

Alex was my technician. He was very respectful of my home. He was extremely knowledgeable also.

Wi
Review №168

The technician w courteous, polite, and answered all of our questions . He was extremely helpful. Thank you!

To
Review №169

Colby, was great. Knowledgable. Explained everything that was going on. Went through system , checked everything. Right where it needs to be.

Bi
Review №170

The service tech Don was very nice and professional. He found the problem quickly and made the repair. He also informed me of other things to have done later to prevent major problems. I highly recommend Temple Heat and Air for all your HVAC issues

Br
Review №171

Called Temple Heat and Air LCC and received prompt service. Steven was out to the house within about an hour and fixed my issues. Very knowledgeable and professional. Will use this business again.

la
Review №172

Called on a Tuesday and they came out on Thursday. They were quick and professional. Installed a new ecobee thermostat and did a great job!

CT
Review №173

Great service. Very nice over the phone unlike many places. Very timely and professional. Highly recommend. And don’t let the name confuse you, they service a lot of different types of equipment.

Ge
Review №174

I needed to have my HVAC system checked for any issues! Temple Heat and Air came out and went through the system and thankfully found no issues. I will use Temple Heat and Air for future HVAC needs!

Cr
Review №175

Justin, the serviceman arrived on time, conducted himself in a professional manner , executed his duties in a timely fashion inside my house and outside at the unit there.He knew what to do and did it without wasting time.Roger Davis B.S. C.E.H.

Da
Review №176

Great company They showed up within a couple of hours of calling in for service and fixed issue quick. Thank you for getting our heat back on.

J.
Review №177

Andrew is a very nice and knowledgeable red headed Irishman that we got on with well. Temple Heat and Air serves us well!

Al
Review №178

I’ve used Temple Heat and Air for 15 years. They are unbelievably professional, competent and reasonably priced. They have maintained my HVAC system exceedingly well and saved me money in repair cost and energy efficiency.

Cl
Review №179

Purchased new A/C units from them several years ago and use them for regular maintenance. Great installation and great service.

Mi
Review №180

Always prompt and professional!

Ch
Review №181

We gave used Temple Heat & Air for years and wouldnt go to other business. They are available when needed, on time, friendly, professional, and knowledgeable. We believe the prices are very fair and reasonable with quality work.

Ge
Review №182

Thanks for responding so quickly after I called. I chose the annual service package, so now I have peace of mind that a good company is looking after my Heating and AC.

Bo
Review №183

I contacted Temple Heat & Air at 10:40 AM and put in a request for service with Becki. By 12:30 we had a new fan motor and capacitor installed and our office was cooling down! Our technician, Jeremy, did a GREAT JOB and worked through lunch to make sure we were back up and running! I cant say enough good things about Temple Heat & Air and its wonderful, helpful, friendly staff!

th
Review №184

I called them out to fix my AC and their service tech told me I had a bad capacitor. With parts and labor my total came to about $175.00. I understand that parts need to be marked up and that the techs must be paid but they invoiced me about $70 for a $12 part and charged me about $40 more than the service call should have taken. It takes literally about 5 minutes to replace the capacitor on this unit. But, in all fairness of business I accepted the charges as I was too far out of town to do things myself.Two days later, I get home and my AC is still not working. One of the same techs (there were two the first time) comes out and determines that my fan motor is bad. Its likely that the fan motor was the problem in the first place and that the capacitor was replaced for no reason. Anyway, the calls back to the office to get an estimate on the part. He comes back with a work order that lists the motor at $440.00 PLUS the cost of labor! A fan motor takes A LOT more time and effort to replace than a capacitor so I would assumed the $105.00 labor charge I had paid for the capacitor replacement (which only required the removal of 3 small screws) would be just pennies compared to the labor on replacing a fan motor so I declined the service. The next morning I located the replacement fan motor myself and found it could be ordered and delivered to my home for a total cost of $115.00.Temple Heat & Air twice attempted to charge me at a very high mark-up because they assumed I would pay through the nose to get my air working again as soon as possible in this Texas heat. Customers BEWARE!!!! No company needs to quadrupal the parts cost to cover themselves under warranty replacement.

Mi
Review №185

Payton was great! Thank you!

Ra
Review №186

Ive use Temple H&A twice, and both time I got a very fast response, reliable and thorough work. Will call them again if I need more HVAC service.

Be
Review №187

Very professional, always sends maintenance reminders. Technicians let you know what’s good, problems before they occur and how to avoid them. Always friendly and professional. Not a lot of turn over with technicians.

No
Review №188

Needed a $20 capacitor and I was glad they had one available. My beef, they charged $55.00 for a twenty buck part that I picked up. I will continue to support local businesses and will choose another local company in the future.

Be
Review №189

Temple Heat and Air performed my yearly maintenance on my heater. During the maintenance the service man, Jay and I discussed other items that will be checked during my spring check on the a/c system. These items were noted on my receipt so we can both have documentation for future reminders. I appreciate Jay’s help making sure my system is always well maintained.Bette W. Temple

Ro
Review №190

Professional and responsive. Dont try to upsell things I dont need. Communicate all details about the condition of my system and make recommendations I can trust. Highly recommend.

Ma
Review №191

Excellent service. Professional and courteous. Will continue to call for my HVAC needs.

An
Review №192

A different company serviced my AC multiple times. The other company never got my AC working right. Temple Heat and Air came in and fixed the other companys mess. They were quick to get to my home, friendly, and professional. Thank you Temple Heat and Air for the cold AC.

Ni
Review №193

Tech showed up and was able to diagnose the problem. Technician made it easy to understand what was wrong and was able to fix it on site. Quick, easy, and painless

Su
Review №194

Very professional and answered all my questions. I highly recommend this company

Ch
Review №195

Great service; as always. We’ve used Temple Heat & Air for many years. We trust them with maintenance on our units.

No
Review №196

Highly disappointed. Called for after hours service, never got a call back. Called again 4 hours later to let them know I never got a call back. It is now hour and a half later AND still havent received a call. I called another company, called back in 30 min and was at my house 4 hours later and fixed my unit.

ti
Review №197

Repairman came out to service unit, and everything looked good no repairs needed. Did the annual pms, cleaned unit and was finished.

Li
Review №198

We needed them quickly before the Snowstorm hit Temple and tech Jay was out and did great! We were fortunate to not lose power and water for long but having heat up and running was a benefit.

Te
Review №199

Efficient, knowledgeable service, polite technicians

Information
8 Photos
199 Comments
4.8 Rating
  • Address:3406 W Nugent Ave, Temple, TX 76504, United States
  • Site:http://www.templeheatandair.com/
  • Phone:+1 254-771-1012
Categories
  • Air conditioning contractor
Working hours
  • Monday:8 AM–5 PM
  • Tuesday:8 AM–5 PM
  • Wednesday:8 AM–5 PM
  • Thursday:8 AM–5 PM
  • Friday:8 AM–5 PM
  • Saturday:Closed
  • Sunday:Closed
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