These guys are wonderful! No matter how busy they are they are always able to fit us in to their busy schedule! Over the summer our ac quit on us and while waiting for a replacement they lent us a portable unit just to keep us comfortable. Today my kids called and said they were freezing and the heat wouldn’t work. I called them and they fit us in and came by and had in fixed in 15 minutes. They are great! Would recommend to everyone!
UPDATE 11/1/2024: Evaporator coil finally bit the dust. Again, instead of pushing for an entire system replacement, they were able to order me a new evaporator coil and just replace the old one, which might not last as long but saved me a ton of money. They even helped me set up my new thermostat. By helped I mean they did it and I watched. I continue to stand behind my 5-star rating for this company.UPDATE 8/27/2023: All I can say is 3M came through for me once again. I continue to stand behind my 5-star rating for this company6/17/2023: Great experience. We used 3M to relocate our current attic HVAC system and install several ductless split systems. They were very helpful and communicative throughout the whole process. During the planning phase, they let us know what all our options were and what they thought was best (as opposed to the other companies I talked to that seemed to think the only option was scrapping our entire current system and installing brand new bigger better equipment--yikes). Their crew is top notch also--one of them has a beautiful singing voice and serenades everyone periodically throughout the day. All in all they are a great company to work with.
I was so disappointed! I had done my due diligence in research and read all the wonderful reviews on here and was really looking forward to doing business with this company. I talked to Nick who seemed very pleasant, and he reassured me he could come out and look over and charge our mini split. I talked to him twice over the phone we exchanged contact information, and set a time and date. I took off a day of work to wait for their service. The time came and went no show. After I waited 3hrs passed due time I tried to call, no answer, left a message with Nick and Toby both. No answer nor return call. 6hrs after due time tried to call again, nothing. 8hrs after due time call again, nothing. No show, no call and non responsive to the 2 voicemails I left. I had such high hopes seeing the reviews but this was hopeless. Now I’m back to square one.
We called this company twice, months apart, to come take a look at our AC. Each time, they said they would come by the next day. And each time, they never showed and stopped answering the phone. Completely unprofessional. Do not use this company and waste your time.
These guys are awesome! Nick went the extra mile to make sure my a/c was fixed right. He was very prompt and professional. I highly recommend 3M!
Not enough stars for this company.!!!!!!!! I called first thing this morning to get a service call in for my heater in the house that we just moved in to. Wasnt expecting a call back so quick, but not only did that happen, but they also came earlier than originally scheduled. Nick was AWESOME and explained everything to me. My heater is running super and was in great condition per his inspection. He went way above and beyond to assist with all my questions. Price for the service call was very reasonable!! I will be recommending this company to any one who needs heat and air HVAC service!!! Thanks for a job well done. Support local business!!!!
I called and left a voice mail for Nick to help me with a broken air conditioner after Googling what might be wrong and how to fix it. Nick called me back and gave me an ETA and showed up at the time he estimated, diagnosed the issues, and FIXED it within an hour!!! He and is coworker were courteous and respectful of my home and my childrens space. I used his service over a year ago for maintenance service and I should have written a review about how knowledgeable he was at that time, but life happened and I never got around to it. I will solicit his service for all of my AC needs, including new construction!!
I called on a Monday after 6 p.m., left a voicemail, and Nick called back within 10 minutes and helped schedule an appointment for the next morning. Not only that, but he offered many suggestions on how to get through the night with no A/C. They showed up promptly on time, diagnosed the issue, and had it fixed ASAP. Their service calls are as cheap as youll find and they are very respectful. Highly recommend!
#1 Heating & Air service company in east Texas as far as I’m concerned. Have used several others in the area and no one has provided the level of service like 3M Refrgeration. Recently had an issue that another AC company in the area could not resolve after several visits over a 6 week period and over $800 in charges. Nick and his team diagnosed and took care of the problem fast and did a great job. These guys are the best I’ve worked with. Save yourself some trouble and call these guys first!
Thank you Nick and 3M for saving the day. My mom is going through chemotherapy and radiation right now and even in this cooler weather we keep the a/c on for her because it helps her not to be sick. So when the unit went out this Saturday night I was afraid no one could do the repairs that evening.I called around and had no luck. I saw the 3M website on google and that they were 24 hours so I gave it a shot. Nick said that he would be there in less than an hour even though it was already late on Saturday. He came out and stayed till almost midnight to get the job done. The most surprising thing of all was the price. I thought there would be a weekend charge or some after hours fee but that was not the case. Their price was very fair and reasonable for my repair. Nick I just want to say thank you again for taking care of my mama, you earned my business sir.
After getting quotes from 3 other A/C companies we choose 3M. They were not the least expensive, but they are the best. We went with the Amana system w/ wifi thermostat and could not be happier.I think the review really starts after the sale. Our drain clogged and Nick and team responded. After leaving a message we got a call back within a 20 min and set an appointment for the next AM to check it out. They arrived as planned and resolved the issue.Make the call to 3M Refrigeration.
Outstanding Company. Arrived on time, worked with us on schedule. The workers were very polite and cleaned up after themselves. The installed an entirely new ac in our house and we couldnt be happier with the. Will use them on all future ac work.
My AC went out and Nick fixed it that same day. The capacitor went out and he replaced it and checked the whole system at the same time for the same low price. He was very responsive, professional, and affordable. Thank you, Nick.
Today I was given a god send and let me tell you it couldnt have come at a better time. We all go through hard times but having a house full of people when the AC is out is just something that is just to much. I called 3M and Nick Mead the owner of the company personally showed up and fixed everything I was having issues with and I been dealing with for way to long, honestly it was really impressive because as he explained what the issues that caused my dilemma AIR FILTERS... TURNS OUT, YEAH GO AHEAD AND CHANGE THEM it really was somthing that I couldnt have done myself other then the air filters, so I am truly glad I listened to word of mouth on this one and they now have a customer for life and the @3mrefrigeration #3mrefrigeration magnet will never leave my fridge.Thank you Mr. Mead 🙏
Nick came through for us at TCC and fixed our AC in a pinch. They get my 5 stars!
Were life long customers of 3M. They have helped us out, multiple times, with various HVAC issues at the house. This summer our old HVAC system that came with our house finally failed after 13 years of battling Texas summers. The day it failed, it was literally 100 degrees outside. Nick and his crew hustled and got us back to 21st century living in record time. How did folks ever live in Texas before A/C? Anyhow, Nick is extremely knowledgeable and his HVAC prices and labor rates are very competitive.
As a commercial property manager, the hardest thing to find is a vendor who answer their phone, speaks to you respectfully, and is prompt about dealing with your issue. I was never shrugged off, told well get to it when we can, or treated poorly. These guys know what theyre doing, and theyll get it done. Highly recommend.
I sent a email during the night and it was answered early and there was someone at our home within 30 minutes. The young man was wonderful and had us up and running again very quickly. The price was surprisingly reasonable and his number is the one we will be calling in the future. Thank you Nick
I couldnt be happier with the Service, Friendliness and Affordability from this company. He had my A/C fixed in no time, was very professional and courteous and all around great guy. I wouldnt even consider using anyone else, Thank you
We used this company for the first time recently. We were very happy with the service. He came out on a Saturday and went above and beyond to solve our issue. Very professional and would definitely recommend this company. We will be using them in the future.
Nick came on time; however, he is not above committing elder abuse. He charged us $455.00 for the computer board even though similar boards are priced between $65.00 and $99.00. I would not use this service again.
The service was good they showed up quickly and got us fixed up in no time! We will definitely use them again. Please contact them for your air conditioning needs!
Highly recommend them.Only one that didnt make you feel stupid, made recommendations for what we could do. Very efficient and neat installation. Will use if we ever have any trouble.
3M refrigeration was quick to come out, diagnose the problem and get it fixed. VERY reasonable. We will definitely be recommending them to friends and family.
Always professional and always on time. Have used Nick many times and never disappointed. He will even go extra mile to check back in on you... great people!
These guys are great!! Excellent service and very reasonable prices. They will come out no matter what time. Definitely recommend!
Excellent customer service! We have used 3M for servicing and repairs. They are prompt, professional, and reliable. Highly recommend them!
Always have had a good experience with Toby and his crew. I’ll call them again. Fast service and great price
Bought a new unit..have enjoyed it..guys are great workers and very professional. Have recommended them to others..
3M REFRIGERATION /NICK MEAD ARE EXCELLENT!!! OUR UNIT HAD BIT THE DUST AND NICK CAME TO THE RESCUE! HE PUT IN A GOODMAN 5-TON UNIT AND OUR HOME IS COOL AND EFFICIENT! I HIGHLY RECOMMEND NICK GIVE HIM A CALL FOR ALL YOUR AIR AND HEATING NEEDS!!! THANK YOU NICK!!!!!!!!
Great service! Called after work hours and he was here to fix air conditioner within an hour. Thank you so much.
Very good service! Done more than what was required to do, and double checked everything before leaving. Definitely the number one place to call for quick efficient service.
Always reliable abd reasonable service! We have used them many times and will continue. Highly recommend.
Great service, will definitely recommend them. Will go above and beyond for the customer. Thanks
Great customer service, if you need them theyre there...
Highly recommend! Quick service and reasonable prices.