Jonathan, was great. Showed up on time, very polite, diagnosed problem quickly, even went to north houston to complete the repair. Fantastic customer service. Oh I forgot to mention that we are expecting a freeze tomorrow! Jim thanks again.
I recently replaced 1st and 2nd floor AC units with Sun Air Conditioning. The owner Jim, engineering lead Rusty, and their crew went above and beyond in providing great service. Everything was done quickly, professionally, and with a lot of visibility and background information provided: recommendations, calculations, pictures, and more. I will continue using their service for the ongoing maintenance.
About a month ago, my air conditioning unit completely broke down. I was really stressed and unsure of what to do next. A friend recommended Sun Air Conditioning & Heating, so I decided to give them a call. Laura was incredibly helpful and friendly. She arranged for a technician to come to my house right away to assess the situation. They quickly ordered a new unit and had my home up and running again in just a few days. The Texas heat can be intense, but I’m so thankful for the assistance I received.
Eric with Sun A/C has been to our house twice. The first was for an equipment checkup and this weekend for an emergency. Both times, Eric has been polite, prompt and very professional. He is very knowledgeable and has gone above and beyond for us. Eric is definitely an asset to Sun.
I am 83 years old and am a widow. I have been a customer at Sun Air and heating for many years. Sun is a family business and I feel like I am a part of the family. They have taken very good care of me and have made sure when I have lost air in the heat that I am taken care of. They are not only caring, but are honest, reasonably priced and dependable. Everyone that has been to my home has been polite and respectful. Ashton went out of his way last week to make sure I was comfortable. They know the air conditioning business and deliver great service.
My AC unit stopped cooling, I called Sun Air today around 11am they were able to send a service technician to arrive same day between 4-6pm.. The 2 technicians Bryce and Jordan worked really hard to get my 18yr old unit up and running, unfortunately it was time to have a new unit installed. They were very honest and hardworking. I am on the schedule for 1st thing Monday morning... 10 out of 10, highly recommend!!
Called Sun Air Conditioning today, Sunday, at 7:45am, to report an issue with our air conditioning unit. Our Comfort Specialist, Jonathan, came out to our home to diagnose the issue. With his professional knowledge he was able to address the problem immediately. His customer service was outstanding!!!!Frank L.
Ashton and the team from Sun Air were so great to work with. Very hospitable. They wanted to get my AC installed and home cooled off as much as I did, Lol. They made the process smooth and bearable. All of them were very professional. They got everything installed and tested efficiently. Quality work and quality product.
Great team that I plan to recommend to family and friends. After multiple quotes to replace my furnace, Sun Air Conditioning & Heating gave the best quote. They came out quickly and the crew was very respectful of my property. They did a great job replacing the furnace and fixing things a previous contractor messed up. My ac system is working so efficiently now. Thank you to Sun Air Conditioning & Heating and its crew for the quality service it provided!
Technician (Jay) just completed my bi-annual system checkup which is part of being a Sun Club member. He was very prompt, courteous, and professional. He did a very thorough system check and found a bad transformer which I authorized him to replace. Well worth the cost to have the system checked and maintained than to wait for a breakdown.
AC stopped working at 9pm last Tuesday. Next morning at 10 the Sun technician arrived and diagnosed a leaking coil. The following day a new coil was installed under manufacturers warranty. Only had to pay a very fair cost for Suns labor. Excellent service.
My a/c went out this weekend. I called first thing Monday morning and Sun a/c and heating sent out rep. within 1 hour. The service rep was Jonathan and he came early, checked a few readings and fixed my a/c issue within 15 minutes. He was great and friendly. Thanks so much!!
I was very impressed with this family owned company, from the initial service call on a sunday to the installation the next morning of new condensing unit & air handler. On time, professional, skilled, courteous, kept work areas clean and cleaned up afterwards., like it never happened. Luke, Corona, & Polo.
I can’t say enough good things about Sun Air! This company deserves a 10STAR Review! They came the same day, on time, very honest, & fair pricing! will use them whenever I have any other issues going forward. The Tech Jay is very knowledgeable, explained everything & very nice! They deserve a 10STAR⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️!!!
Jay was personable, professional and knowledgeable. I explained what happened and he listened. I told him what another technician from a different company,who inspected our system said we should replace or add onto the HCAV unit.Jay took care of the problem. Checked the parts that the other company technician recommended be addressed. Jay said everything was good and since I hadnt had any problems it was not necessary to change things.I feel that Jay was honest in his assessment , saving me alot of money.
We have very good experiences every time we need services from Sun. Technician, Jonathan is very professional and knowledgeable. He is very thorough with the work he did and gave us detail report and answered questions to our satisfaction as well as giving us very informative advice. The service we received well worth the the price compare to other companies. I highly recommend this company.
Jonathan was great and taught me things I didn’t know today! We had an overflowing pan on one of our aircon units and didn’t have an a company we knew about since just moving in. Sun Air had a cancellation and came within an hour of contacting them. Jonathan diagnosed the problem and got us going again before we knew it.I highly recommend this company!
The technician, Jonathan Jaquez, did an excellent thorough Checkup on my A/C unit today both inside and outside! I am totally pleased with the service from Sun Air! Furthermore, the price was fair and reasonable! I will certainly use them again!
Jonathan installed two Micro Air FLEX soft starts quickly and walked me through the app for monitoring. Noticeable reduction in starting amps already and more to come after it learns the system.
Rusty, Sergio and their crew did a great job. I was very pleased with the communication and attentiveness to address and resolve the additional issues I had. I highly recommend this business.
It is true that Sun A/C & Heating Services is famous for integrity, dedication and customer satisfaction as I experienced all this today when Jonathan performed A/C & Heating tune-up work for me. Im so satisfied with his work. He is an outstanding technician at SUN. Jonathan is knowledgeable, professional and put his effort and interest in work to repair/fix it as perfect as he could. He replaced all capacitors, thoroughly checked the heater exchanger and ensured wires are tight enough and washed the condenser unit from outside. He double checked his work before he checked A/C unit and the Heater to test everything is properly working. I would definitely recommend SUN. I would love to have Jonathan again for Tune-up or any other A/C or Heating related work if I needed to. Thanks Jonathan!
My AC broke down late one afternoon and I called Sun Air. The next morning, they called back and scheduled a service for that day. Eric showed up at my home. As he walked inside, the power in my home went out. In spite of this hiccup, Eric looked at my unit, found the problem, and fixed my AC. He was very professional and so knowledgable, that when my power came back, the AC started working. He had fixed the problem! Thank you Eric for your expertise and your professionalism. Highly recommend Sun Air!
Just had Jonathan Jaquez out to do my winter check-up and I have no idea why any one would use any HVAC other than Sun. I was completely impressed with his professionalism and customer service. I had to have a part replaced, which didn’t surprise me, and the pricing was fair and clearly discussed. Sun is the most reliable, honest and integrity driven trade company I have ever dealt with. I am an absolute fan and dedicated customer. Thank you Jonathan and Sun!!
Jose did a fantastic job! he really went above and beyond for me. I had issues with my AC during the Hurricane and he fixed it all in a timely manner!
I’ve been using Sun Air for years now and have always been impressed with their willingness to serve every customer as if they were family. Tonight was no different. I put a call in to see what was wrong with my thermostat and Rusty called me back shortly thereafter and said he would stop and take a look. He fixed the A/C and we are staying cool tonight. I appreciate the extra mile they always take to service us. The school I work at uses their services as well and they are treated the same even though a different crew might be there. I’ve experienced their quality and professional work both at home and work! Thank you for all you do for us.Maggie Tillman
Jonathan JacquezWas my current/past technician. He always has a smile on his face and a very kind demeanor. His acumen in air conditioning and heating always shines through. I will refer him to friends and family. Pleasure doing business with him and Sun AC
After dealing with another company and their technician, we fortunately found Sun AC & Heating. Laura was very helpful making the initial appointment. Jay - our technician, showed up early and was very professional and patient listening to our explanation of the AC issue. He promptly ordered the parts we needed and Laura got us scheduled again for installation. Once again Jay showed up early with parts in hand. It took all of 22 minutes and our unit is finally working correctly for the first time. The previous company said it would be a 2 person job and made us feel like the house would have to be torn down to install the same parts. Huge thank you to Sun AC!
Jonathan J. Came out to our house, and went above and beyond. He did a quick check up on our AC, and fixed the problem. He offered tips for preventative care, and was very polite. Great company and people!
Rusty and his tech in training were super helpful. They explain step by step what the issues was, what they plan to do, and kept me involved. Now my AC is running great, thank you again guys! 😁
The technician was an hour late but he made it to my house on the day I called and in the first week when the temperatures have hit 100+ consistently (not to mention the flat tire he had to get fixed). Even better, he got the unit back up and running! I don’t know where Jim finds his technicians but I couldn’t be happier. Richard serviced us for over 25 years. He finally retired and Sergio came out today and picked up right where Richard left off! If you are looking for an HVAC company for your home, give Sun A/C a call. You will be impressed by their knowledge, honesty and professionalism.
Johnathan came by for an ac problem we were having. He was right on time, very thorough and explained everything he was looking for and doing in detail. Highly recommend him and the company.
Johnathan Jaquez from Sun Air Conditioning & Heating installed surge protectors and a Micro-Air EasyStar system on the AC system. Also installed a Reme-Halo Air Purification System on my HVAC system. He explained everything and was very professional. Hi would highly recommend him for your HVAC needs.
I recently hired Sun Air Conditioning & Heating, and let me tell you, theyre a team of HVAC experts you can trust. They know their stuff regarding inspections, diagnostics, recommendations, and installations, and I highly recommend them. From the get-go, they were super professional and paid attention to every detail. Their technicians did a thorough inspection, figured out the problems, and gave me some really smart recommendations. What impressed me was their transparency and commitment to making sure I understood everything. They were fast and precise when it came time for the installation, and now my HVAC system is rocking! Plus, they were upfront about the costs, which I appreciate. Seriously, go with them for honest advice, expert recommendations, and flawless installations. Theyve exceeded my expectations, and Im a happy customer!
Jay came out at short notice for an AC issue (AC blowing warm air). He was in and out with 30 mins after replacing a capacitor and add refrigerant. We’ve been part of the sun club for 2 years and it’s well worth the money. Nothing but excellent service from Sun Air and from Jay today
Rusty and Bryce were very professional and thorough. They solved our thermostat issues as well as our heat distribution problems to other rooms. They came quickly and were reasonably priced. Thanks!
This was a great company to work with, very organized, responsive and quick during this type of heat. The owner Rusty was very knowledgeable with any and all of my questions. According to my husband, all of the employees were very nice and accommodating. They went above and beyond anything we expected. I would highly recommend this company and Rusty to anyone. My husband has already done so!
I cannot say enough positive things about Sun Air Conditioning and Jim, the owner. They installed a new outdoor A/C unit, new coils in the attic, and replaced old duct work. They responded quickly when we reached out for a quote and the pricing was reasonable as compared to others. Jim took time to explain the issue and the steps required to resolve. The work was done efficiently, and they took care to make as little mess as possible. Everyone we interacted with was polite and considerate.Jims knowledge and experience is extraordinary! He even went the Extra Mile by adjusting the air flow throughout the house after the installation. We would absolutely recommend Sun Air conditioning for all your AC needs.
Jay was very professional and verified the problem with the recommended repair. Replacement parts were installed in a timely manner and Jay explained everything concerning the unit functions. Again we were very pleased with Jay and his work.
I am a satisfied customer of Sun AC! I recommend them to d as my one needing AC/Hearing services. Sergio was very knowledgeable, professional, and polite. Sergio explained everything thoroughly. Great experience!
Jay came out and handle the situation very efficiently. Very nice and personable guy, my parents are older and he was just great!! We have been using this company for over 20 years or more.
Amazing experience always. Jonathan has been “our” tech for the last couple of years. On time, wears booties and works efficiently. I have recommended Sun to friends and they are equally pleased.
Ive used Sun Air for many years and they are always professional, provide quality service, and respond quickly. When my a/c stopped working recently, Jonathan Jacquez responded; he listened to my concerns and responded with thoughtful professionalism. Im grateful Sun hires and keeps high caliber employees and a huge thank you to Jonathan for getting me up and cooling as quickly as possible.
Tech with Sun (Jay McCaurley) diagnosed my ac issue 6/11/24 and fixed the issue relieving stress from my better half w/ lung/heart issues. Jay, a honest seasoned knowledgeable tech w/ ethics is what makes the company. Thank you Jay.
Heating system went out while we were sleeping. We woke up to a cold house. Made the call to Sun and they scheduled a technician for same day. Jay arrived before scheduled time and promptly got the system running again. Jay was very knowledgeable and courteous. We finally found a company we will continue using because they have proven their integrity over others we have used before.
We have used Sun Air Conditioning for over 10 years. I wish more service businesses were like this one. We have found this to be an honest business with involved owners, service reps that are courteous, on time, working hard to do the right thing such as repairing something instead of saying it needs to be replaced. We have had both warranty & non-warranty work done over the years. Several times the owner, Jim, has come to assist a technician or just to check on the work. We have dealt with Art in the office & Laura. Currently, our technician is Rusty. We could not ask for a better group of people. We have found them to be friendly, professional, honest, & considerate of our schedule & our wallet. :). I highly recommend this service. As a Google Local Guide, I noticed there are only a few low reviews. One of the reviews was changed from a 1 star to 5 star, but it does not show on the list. Another was for a phone call not returned - who knows, if only calling once the message could have been garbled or accidentally deleted - not a reason for a bad review in my book. They have many great reviews on Google & Better Business Bureau that let you know what type of business this is.
Johnathan came out and diagnosed my AC issue and was able to replace the parts under warranty the same day. Johnathan did an awesome job and explained all my options. I wouldn’t hesitate to call Sun AC again.
We needed a lot of work done to get our new Air Conditioner up to speed to work with our 30 year old ducts, etc. The Sun Air Conditioning team was wonderful. Although the scope of the job was one they would normally not accept, they did and they were fast and efficient. We would recommend Sun A/C to anyone.
Jonathan came to fix my AC on one of the hottest Saturdays of the year! He was able to analyze my problem and fix my AC in 15 minutes and then he verified it for 30 additional minutes on his day off! Excellent service!!!
I seldom take the time to review a company, But after referring Sun Air to yet another family member recently, and sending them the Google link to this company, I noticed a negative review. That has prompted me to tell you about our experience. I feel compelled to brag not only about the owners, but also their top-notch, always-professional employees.We have been a customer for going on 10 years. Initially. my wife and I began dealing with Sun Air to only perform our annual furnace check-up. Over the course of time our house eventually needed the AC compressor replaced and most recently, the furnace as well. In every transaction we have had with Sun Air and its staff, weve always been treated in a timely manner, with respect, with honesty, and with fairness. We are not wealthy, so we do look for fairness in price often and they have always been competitive and upfront with the costs.(no last-minute surprises with hidden costs) We now know their quality of their work, so we dont always fall for the cheapest price from other vendors. The technicians have always been respectful and clean, (always put on those shoe sole protectors) diligent in their work, finished the job when promised, and always cleaned up after themselves after the job was completed. We are all human and we all will eventually have a bad day, but after almost 10 years of positive experiences with this company, I cant imagine how you could go wrong with choosing them. My wife and I are very pleased and highly recommend Sun Air to our friends and family.Thank you.Sam Zez.
I highly recommend Sun Air & Heating. Edward was very professional, honest, and punctual. He fixed the problem, and I am very happy!
I chose this company because of the good reviews, Im really surprised to be leaving this awful experience. In summary, I scheduled a preventative service and was confused by the service I actually got. I called the office within the hour following my appointment and requested more information (as a new homeowner/first time customer, I thought maybe Im missing something). I was advised a manager would call me back to discuss further. Art called back. My conversation with him blew me away, still does now, on how defensive, patronizing and outright dismissive he was. I never once in speaking with this companys representatives requested or mentioned a refund. I simply asked for clarification on the service I got versus what I had scheduled/requested. After what seemed like the usual spiel Art provides customers with questions didnt work, he stated your 89 dollars will not make or break this company and that he would transfer me to the admin team for a refund. Just like that, I was dismissed. I managed to thank him before he transferred me without another word. Needless to say, I will take my business elsewhere for professional customer service.
Jay was very courteous and professional. My AC works like new again. Sun Air Conditioning and Heating, more specifically Jay, did an outstanding job for us. Wouldnt hesitate to call them again if we ever need service.
I had a hole in a couple of pipes upstairs on my a/c unit so water was flooding my attic. Had no air since Friday morning.. I called Sun Air at 8am Monday morning and Richard was at my house by 8:15 a. !!! Talk about service ~~ amazing!! Richard was very professional and friendly. He had the job completed in less than an hour. I will definitely use them again. Thank you so much :)
I am very pleased with the installation of my new HVAC system by Sun Air Conditioning & Heating. This is the second one they have done for me as Ive been in my house over 30 years. Both installations went smoothly including their listening to my observations and requests. Rusty even helped me finish installing a flush value on my toilet which gave me problems getting it off! The five minutes it took for him to do it meant the world to me as I struggled with it for days. Well beyond the call of duty.
I’ve used Sun A/C for large commercial projects at our manufacturing plant as well as residential services at my home. I’ve had the opportunity to meet the owner who came out personally to quote my commercial project needs. He was timely, kind and very quick with turnaround on quotes. The technicians are very knowledgeable and straightforward. The one thing I truly appreciate with this company is they don’t constantly push to sell items that aren’t necessary. I would and have recommended this company to others for large and small projects.
July 22 , 2023 Jonathan Jaquez showed up on an emergency call and fixed our A/C on Saturday… in this heat our inside heat temp was rising steadily. Jonathan has a great attitude, very professional and he knew exactly what to check after we told him what the A/C was doing .He found the issue and had the part on his truck and bingo we were back in business with our A/C now steadily cooling and coming down . Thank you Sun Air for sending Jonathan , keepin it cool. The Brownes
Very appreciative that they were able to come the same day I called. Extremely grateful for Sergio! He is kind, professional, and very detailed! I enjoy how well he explains things. Thank you!
Summer is never fun when the AC goes out. From the very start Sun Air Conditioning was extremely prompt in their response and service in getting me back up and running. I ended up needing to replace my compressor and coil in the attic, and I felt like Sun Air was the best price for the best value. I have much respect for the entire team that worked both outside and inside my attic. They kept my house very clean considering the monsoon that fell while installing the compressor outside. I am very glad that I have found a reliable and responsive air conditioning company in my back yard, that I intend to use as long as I am here in Sugar Land!
Your repairman, Sergio, was on time. He asked a few questions and went right to the problem, bad capacitor, and changed it out. While we waiting for the system to reset, Sergio cleaned the outside coils and advised me how I could save more money with the different plans that Sun Air offered. Sergio was very professional.
It’s been months (May 2022) since Sun A/C installed my air and heating units. The products and installation were awesome. I am pleased, but money was stolen from my purse during the installation at my home. Every time I turn on my unit I think about this criminal act in my home …my safe haven. To add to this violation the owner didn’t console or believe me. After spending thousands of dollars, it’s the principle of the whole situation. The contractual Crew were all Spanish speaking no one spoke English. I had my purse out because I thought the owner and I were going to sit down and sign a contract or he needed my ID. I waited all day for this meeting to happen ,but it never did. I turned my back a few times since it was hot in my house to go to my patio to cool off. I left my purse on the table. An hour after the job was completed and they left, I went to a fast food place to get something to eat. When it was time to pay I discovered my money was missing! I didn’t want to think the worst or blame anyone about my missing money. So. I immediately went home and searched my house, car, pocketbook and purse again and again. I was shocked, upset and violated of what happened in MY home my money was stolen. I called the company that night and spoke to the owner the next day. I handled the conversation respectfully and carefully choosing my words describing my ordeal. But the owner immediately took his crew side without listening to the facts. In summary he accused me of lying and I felt like the criminal. He failed me as a customer because all his workers should have had background checks and bonded. I can NOT recommend this company despite their work and products. Sun A/C owner hires criminals! Make sure you not only do your homework on the company but its workers! As of today 8/24/22 this matter has not been rectified or followed up on. Very disappointed!
My compliments again to Jay with Sun A/C providing high quality work - very thorough, knowledgeable.Jay responded to all my concerns. Sun AC has been my “go to” for many years.
Jay is always on time, usually arriving early, is thorough and informative about whatever issue prompted our call. In my opinion, the cost of repairs is very reasonable, which is quite a difference from the A/C company we previously used. Were very satisfied and will rely on Sun in the future.
Quick response time. Jonathan came by and immediately figured out the problem.AC is up and running! That’s why Ibought my unit from Sun and why I rely on them to keep me running! Thank you Sun!
I was very impressed with the technician, Sergio. He was both professional and knowledgeable, and worked hard to ensure that my familys ac unit was repaired properly! I would definitely recommend Sun AC & Heating company, especially in an emergency. Im totally pleased!
I have to say I was really impressed with this company. We initially called Sun Air Conditioning to get an estimate on replacing our AC which was old and no longer dependable, but still working. The technician, Sergio, came out to do a site survey and evaluation of our system and sat down with us to really find out what we wanted with the new system . We also talked about all of the problems with our current system. He explained several options that could work for us including 1 unit systems with electronic dampers and 2 unit systems . What we were really interested in was replacing our 1 unit system in our 2 story house with a 2 unit system so that we would have that dual redundancy in case one ever went out plus better control of the separate floor temperatures. Sergio relayed to us 3 options for systems that would work, but we just did not fully understand the scope of the systems . Sergio picked up on this and offered to bring Rusty to layout the system design for us and Jim, the owner, to further come out and make sure the design was going to be just right for our needs. After speaking further with their team we acknowledged that there were some hot spots in our house both upstairs and downstairs that needed to be corrected with the new system. Now we were ready to move forward with the new system but Summer was already here, and their crew was booked up for the next three days. This would not be a problem since our system had been running up until then, but it died just after we decided on the system design. This is where Sun Air really stepped up their game and offered to replace the compressor motor to get our ailing system back cooling, at least for a few more days before the 2 new units could be installed later in the week. They got our existing system running right away and came back later in the week to get the job done on the new install of the 2 units . Their crew was tirelessly working in extreme temperatures to get the job done in 2 days instead of the 3 that they initially expected, with all of the new ducts, return air, electrical, gas piping, etc. I would recommend Sun Air conditioning and Heating to anyone looking to repair or replace their HVAC system but if you are looking to replace a unit I would for sure recommend talking to these guys. Any HVAC company could have sold me a new system but these guys at Sun Air, took the time and effort to make sure that I had the right system and the right air flow in all the right spots, for my property. Basically everything I take for granted with cooling a house they made sure to cover from top to bottom, inside and out. These guys are true professionals and some of the hardest working crew I have ever seen at a job site.
Would like to take a second to let everyone know what a pleasure it has been having Sun Air Conditioning fix my A/C unit. The repair man they sent was named Jay and he was extremely polite and knowledgeable about my unit. Not only did he address the problem, but found a couple other things that needed attention and got me taken care of. I won’t hesitate to use them again. A+
Edward is the quintessential professional! He arrived on time and performed the spring maintainance above and beyond what your average technician would do. He also replace the metal air filter grill located in the ceiling. He gave me tips regarding the A/C system -- I learned quite a few things from this young man. I highly recommend Edward and I will certainly request his services again.
If I could give more than 5 stars I would. Amazing service! Rusty went above and beyond what was required of an A/C company for the installation of two new thermostats. After some fairly confusing technical issues and multiple visits, Rusty got the systems working and treated the whole experience like it was for his own home. Forever a customer.
Jay, with Sun Air Conditioning & Heating, saved me a ton of money by being honest and efficient. The other companies wanted to do service work that didnt even need to be done. Sun Air explained to me the situation and got my unit working in a matter of minutes!!! Highly recommend Jay, and Sun Air Conditioning & Heating!
Jay clearly knows the business. He is punctual, courteous, and respectful. I am sure all service technicians are the same here but the next time I call Sun Air Conditioning and Heating, I will request Jay. I know he will fix any issues I have using his years of experience and knowledge.
Ive been using SunAir conditioning for all my A/C needs! They are always there to fix any problems at a very reasonable price! I always ask for Lupe. He is very knowledgeable & a very professional tech! I have and will continue to highly recommend Sun and Lupe to everyone! I can always depend them!
I have been using the same company in Houston for all our HVAC calls for 10 years. We recently called them to check our two GFA furnaces and the tech who came out was unable to diagnose or fix the issue, but recommended ordering parts for replacement.I called Sun based on their reviews and I had a wonderful experience. They said they could send someone out within hours. Richard arrived promptly, listened to me describe what had been happening with the furnaces, and then very patiently and thoroughly checked and tested both units. He was very patient and explained what he was doing. That actually meant a lot to me because I am a woman but I am the handy person in our house and many times technicians will assume that I am clueless and can sometimes be condescending.Richard fixed the problem (there was condensate trapped in the line) and then stayed to make sure the systems were running correctly. It was an absolute delight to work with him and I will never go back to my old HVAC service again. Highly recommend!
Sun Air Conditioning was recommended to me by a friend. They installed my current A/C and Heater several years ago and have been professional when doing routine maintenance. They dont try to push unwanted services or products on you. Today, Sergio was very helpful and answered all of my questions.
I called to inquire about having my whole home dehumidifier system serviced (this company was on the manufacturers website as a preferred distributor), but these guys werent interested in helping...just told me they didnt want to take on the work.
I had an intermittent problem with my Trane A/C unit (purchased and installed by Sun almost 10 years ago). Jay, Jim (the owner), Luke, and Art all pitched in to get me fixed up. Friendly, professional, competent. Great work guys. HIGHLY recommended.
They were very honest. What I thought was a major problem only turned out to be minor adjustments. No parts were needed, and I was only charged a minor service fee. The technician didnt try to sell me anything and was very friendly and professional.In the past, I have had problems with other companies trying to push me into purchasing new unit instead if servicing my current unit. And I totally appreciated that the Sun tech did not try to sell me something I didnt need.I will defintely use Sun in the future and refer them to family and friends!
Used Sun Air for the first time based off the reviews I have seen. The service person was Richard. He did a good professional job, Will definitely use this company again. Reasonable prices and quality work. Thank You Sun Air
Jay was quick and efficient! Was able to diagnose the problem and solve it within 20 minutes. Appreciate getting our AC back up and running the same day!
I have AC two units. I purchased a new unit from Sun a few years ago. I requested maintenance on both units today. The maintenance guy that came by was very knowledgeable and helpful. He quickly diagnosed the AC leak in my older condenser. Will be calling back soon for repairs/replacement. Great experience.
Tech here right on time. Found problem quickly along with fix. Very good at job and explaining problem and fixes. Thanks Jonathon.
Fantastic job by Jay-quickly figured out problem, got it up and running on very hot day-/thank you! Also answered a lot of questions and was very helpful & informative —such great job, I signed up for annual maintenance!
I have used Sun for my AC needs on my home for over 15 years. They always do what they say they will do. Yesterday after 14 years of use, they replaced my downstairs AC unit and evaporator coil, and there were no problems as usual. They did a great job.
Fantastic work. Got here and the a/c was up and running in Less than 1 1/2 hours. Congratulations to Mr. Jonathan Jacques for his kindness and professionalism.
The crew was AWESOME, very nice, polite ,respectful & professional , they worked hard all two days, They know what they are doing. I have never been so impressed with the service I got, the owner of the company also worked his rear off, I got more than I paid for. Thanks to Jim & his crew for everything !!!!!!
SunAC is our go to company for all things home AC. They are very responsive and always eager to help and deliver solutions. 3am today one of the AC units stopped blowing cold air and SunAC were able to fix the same day early afternoon. Great service and a great team who are trusted to do the right thing.
Great experience. My tech, Jay, was quick, thorough and explained clearly what the issue was. I will definitely continue to use Sun AC & Heating.
Sun Air ConditioningI called Sun Air Conditioning because my air was not getting cold. From the time I called until the job was finished I received nothing but excellent service starting with Laura who answered the phone and ending with Sergio the technician who had my air working properly in no time. The service was prompt and reasonable. I will continue to use this company for my any heat or air needs. Linda W
In the past, had a really good experience. Of late there have been delays with installing new equipment, responding to emails, and closing the loop on communication. I would give them an average, down from excellent in the past, especially as compared to other 5 star places out there.
Mr . Guarro is an excellent tech with lots of experience he absolutely took care of my air condition problem , great manner since he came into my home . Great job SUN A/C. I will continue to have you guys service my systems . I strongly recommend this company and Mr. Guarros great skill as a tech he will make sure everything is running correctly .Sincerely. J. Sotelo
Jonathan was very thorough and quickly identified several problems. I was able to schedule an appointment quickly after a power surge.
Fantastic experience. Jonathan was on time, honest, and very thorough in his assessment and tune up of our AC system. He went above and beyond my expectations.
Jay is the man! Expert in all things HVAC. Fixed my issues quickly and started with the simplest and most cost effective troubleshooting items. That’s always appreciated as I had no clue what was wrong and he could’ve sold me on anything. Thanks again!
Had a very good experience with sun air conditioning and heating. The technician was very helpful and even showed me a few things to look at and watch for. I would highly recommend this company to anyone looking to service their ac unit and if possible I would ask for Jay he is the technician that we use.
I love this family owned company. I now know why theyve been in business for so long! The customer service they provide is second to none and they have the quality of service to match. This is the company I trust with my family in the Houston area. Give them a call and the opportunity to serve you and you will be a believer and customer for life!
I had some AC problems and called this company since their sticker was on the condensor unit.The tech came out and said the leak is so big, I can hear it. (Well, the AC needed a charge but was still working) I was advised that I needed a complete new unit. The tech “charged the unit” but the performance was WORST after the service (Charge pressure was around 22 psi AFTER the charge on a 90F day). I called the company since the unit was still supposed to be under warranty (5 year old), but guess what; These crooks had no record of the unit, anywhere!! ----------- I called another contractor who charged the unit and 5 years later, it is still running. Yes, it has a small leak, but it only needs about 1-2 lbs a year. BEWARE!!!
I’ve replaced several HVAC system’s with Sun A/C. The technical and customer service is second to no other company. They will be prompt and honest on service calls and provide a competitive price. I would strongly consider utilizing thi company when needed.
Jonathan was amazing, fast, and efficient! Definitely a valuable asset to Sun and I would highly recommend him and the company!
The service is great every time I have had to call Sun Air. They come without delay and always take care of the problem. My service person, Jay, is always pleasant, efficient and on time. I trust the advice and service given by Sun Air.
Great experience. Excellent customer service. install quality was awesome.2 stage Trane xr16, complete system.
Respectful, polite, honest, and an amazing work ethic!
Dead a/c on a Sunday evening. Sun A/C gave me the option of paying the after hours fee or waiting until Monday morning until instead of surprising me with a high charge. I chose Monday morning. They showed up when they said they would. Friendly and professional technician. Problem solved. Sun A/C was the only company that returned my call on a Sunday evening. I called four local companies.
Jonathan was on time (early even!) and extremely knowledgeable about how to handle my cooling problem. Had my system blowing cool again in no time 😎
Jonathan Jaquez was AMAZING. He was VERY thorough and explained EVERYTHING. Will certainly ask for him next time.
Jay was on time, knowledgeable, honest, took time to show and explain things to me and his service seems fairly priced.
Lupe was was awesome. My windowfor repair was 1-3PM. He was here ast 1:20 and promptly fixed my a/c within 30 minutes. Thank you so much Lupe you are a life saver!!
As always very prompt response and good service. My AC unit is backing working. Jay was a great help today.
Jay was on time and professional and took care of our issue quickly. We have used this company for years and they are great!
Our AC unit went out got a same day service call. Quote, check around no one could beat there price and the service was great. Thank you Sun AC
Johnathan from Sun air was great. Nice work ethic and great customer service. Thank you again Sun Air !
Jonathan, was an outstanding technician and very helpful. He explained the issues very well. Thanks!
I had service by Jay M with Sun Air Conditioning, he went into great detail of what the problem was and my options. Great service from a nice guy, i highly recommend them/him.
Richard repaired one of my units. As we talked about my other units and how I didnt think they put out cold enough air, he said let me look at them. He made some adjustments and they are all blowing cooler air than they had ever blown before. Two of them were installed new in the last five years by others and never did they blow as cold.
Sun Air Conditioning has always responded to my questions regarding service and/or needs. They are upfront and willing to serve at the drop of a hat. Good people with great service!
Jay was a great help in my deciding which unit to purchase. He answered all my questions and provided comparisons and examples.
Jay was friendly , informative and took time to make sure unit was working properly.
It has always seemed difficult to find folks I could trust in the ac business until I met this crew. Honest, affordable, and knowledgeable. Definitely will be using them again in the future.
The tech was very knowledgeable. Very professional. I highly recommend this company for all your air-conditioning needs
Quick, friendly professional service. Jay was knowledgeable and quickly diagnosed and fixed my AC problem. Thanks!
Was honest didnt try to upsale but we still got the best ac. Jay did a good job explaining and made sure we got what we needed.
Jay came out to fix our non functional ac. Fixed and cool working within 20 minutes! Awesome!
Jay, did an excellent job. Very professional. Will use again for sure.
Sergio was extremely helpful and got our AC up and running quickly.
The emergency overflow was overflowing just last night. Today its all fixed thanks. No loss of AC at all
Jay did a great job of checking our ac for the summer cooling.
Jay was very friendly and on time! My AC is working great now that he came out and diagnosed and fixed my problems!
Amazing experience with Rusty Speed. Would recommend him to anyone. Thanks for your hard work and integrity.
Great team! If your looking for a team with high integrity and who does awesome work then give them a call! 10 out of 10!
Great service today by Jonathan Jaquez! Very knowledgeable.
Installed a new ac and Im saving about $50 a month on my light bill! They ARE the BEST!!!
Jay does a great job and is very friendly and helpful.
Edward here now. Doing a great job. Very informative and friendly.
Jonathan was amazing and very helpful
Jay McCauley was very helpful understanding and honest I would definitely suggest him for your needs
Jonathan did a very job repairing the AC duct
Jay showed up early and quickly/efficiently diagnosed our A/C issue.
Professional and courteous service while taking the time to explain all issues and solutions.
Jay was very professional and quickly fixed our problem. Highly Recommend!
Sergio solved the problem in 10 min. Will use Sun again!
Sergio did excellent work, and fast. Great company.
Always very polite repairmen. Very professional. Jonathan
Fast service found my problem very fast and haven’t had a problem since will be calling them again
Sun is very responsive, honest and fair. Can you really ask for more from an AC company?
These are the most honest hard-working repair/replacement people Ive ever met
A company you can trust - high integrity - I highly recommend!
Jason ran a great crew
Excellent Service. Very honest. Prompt and Friendly.
Jay was very helpfulThank so much
They were fast and did a great job!!!
This business puts integrity and service as their top priority.
Jay McCauley was fabulous
Never got a call back or a quote! Gave them a week to respond
Perfect project!
Quick, efficient service by Jay,
Great service will use again
Great honest service!
Excellent and expedient services
Prompt and friendly service.