D&D Carpet Cleaning & Air Duct

D&D Carpet Cleaning & Air Duct is amazing! Honest and reliable. Arrived on time and made sure to explain the process. Gave me accurate times of completion and made sure to stick around after so that he was aware of cleaning entire system! MOST ALL AFFORDABLE. I will be contacting him again for all future air duct cleaning needs.

They left my carpet looking worse than before they got there and charged me more than was originally quoted. I have cats and one room had some cat litter in the carpet along with some urine. They went over it and turned the cat litter into a huge muddy grey stain and didn’t bother to try to get up any of the other stains in other parts of the house. He went over it again after I complained about it but told me it wasn’t going to come out. He didn’t seem concerned at all that he left it looking worse and didn’t offer any advice on getting the stains out. He kept telling me there was cat urine and litter. If my carpets were clean I wouldn’t have called a carpet cleaning service. I had to use my dads (non commercial) personal carpet cleaner and that got up most of the stains and made the big stain look a lot better. There is still a strong odor because the steam cleaning made the cat urine smell a lot more pronounced. Seems like something that should have been discussed before starting a job.

Based on the way this idiot drives and pulls a trailer...Plus the way he flicked off my wife in traffic because she wouldn’t go more than 10 over and get out of his way (sorry bro, she had two kids in the car)——I would NEVER hire this company. Ever.Company perception is half the battle which they’ve lost horribly.

Great guys, great work!

Great company