The AC Guy, LLC

395 Sawdust Rd #2059, The Woodlands, TX 77380, United States
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The AC Guy, LLC
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Ni
Review №1

Cool and breezy now! A/C went out suddenly and The A/C guy had me on the schedule immediately! Turned out to be a labor intensive job, they honored my warranty on the part and Brandon B. & his partner were very polite and professional when they showed up for repair. I highly recommend this company… I even opted to join their maintenance program where they come out before summer to check equipment and then again before winter ❄️

Ma
Review №2

I had an excellent experience with The A/C Guy Air Conditioning & Heating Services for my recent AC repair. From the initial phone call to the completion of the job, their team was professional, courteous, and efficient. They quickly diagnosed the problem and had my AC up and running again in no time. Wesley and Brandon were knowledgeable and explained everything clearly, ensuring I understood the issue and how it was being fixed. The pricing was fair, and the quality of work was outstanding. I highly recommend The A/C Guy Air Conditioning & Heating Services for anyone needing reliable and top-notch AC repair services!

Ke
Review №3

Brandon and Wesley were polite and professional while in my home. The service was performed efficiently and explained well to me. They even showed up on the earlier side of the two hour window!

La
Review №4

The A/C guy has been such a blessing to me and my home this year. After being ripped off from the guy that I used for years. Wesley and Cynthia both provided quality customer service and installation at a great price for a new Air Handler in my home. I highly recommend due to their honesty, patience with me, customer service and quality of work.

Ma
Review №5

Technicians were very friendly, knowledgeable, and professional. They were quick to complete inspection, provided pictures and recommendations. They also advised on preventative measures and lowering of costs.

Ca
Review №6

Prompt, friendly, happy to help, efficient. Have been using them for decades! They check my system twice a year.

sh
Review №7

Always a pleasure when they come to my home to provide a service. They make you feel like youre part of their family.

Re
Review №8

Wesley & team are great! Great service on site and off site. Highly recommend for any commercial servicing.

ch
Review №9

Wesley with The A/C Guys quickly responded to a call with our AC going out and replaced the evaporator coil the same day. A few months later we were having a issues and tested the system and found a leak had formed in the new evp coil. They warranty the part out and took care of the reinstall. They stand behind their products and labor to provide top notch custom service. Would highly recommend them for their professional work and customer service.

Ni
Review №10

Absolutely stellar service. Time for summer check up.. Office scheduler very quick to make sure tech came when it was convenient for me to make sure my unit was up to the projected summer heats! It’s Houston, it’s hot 🥵.. they care about you! I felt Brando ,the tech, was thorough in his review of my unit AND changed my filters that I had on hand. Owner Wesley is truly concerned for his customersThanks A/C Guy ❄️🥶

RY
Review №11

Mr. Wesley did an amazing job. He is very honest and showed us everything so we know exactly what he was talking about. He went around and answered all of my questions and fixed the problems we had. He gave us needed advice and took care of everything in a timely manner. Very happy with the service. This is the second time we have used The A/C Guy, LLC and it won’t be the last. The guy helping and working hard alongside Mr. Wesley was very nice and hard working as well.

Kr
Review №12

At home by myself with an infant while my husband is deployed and woke up to a freezing cold house. Wesley and the team from A/C Guy LLC were able to get here within an hour to fix the issue while also explaining to me what had happened. I couldn’t be more grateful for the quick and thorough service while also providing transparency in what we were being charged for.If you need any inkling as to which company to call: let this review be your sign! I 100% recommend them and will be using them again in the future

Ja
Review №13

These guys are great! Go above and beyond for service.

Ul
Review №14

We only had one appointment and it felt competent but pushy. Charged $125 per pound filling R410A which seems excessive since you can get it for less 25$ online. And I am sure she gets an even better price. According to Angie list a 25 pound container in the Houston area should cost 140-380$ including labor for replacement. Moving on.

Je
Review №15

Wesley is awesome! Its hard to find a great AC tech and Im so glad we found him. So professional, honest and reliable.

Al
Review №16

Wesley and Brandon went above and beyond expectations and hope. Were good until spring and I know they are there if I need them. BTW - Cynthia is a keeper. When she calls Im happy I answered and I feel better just talking to her. Attitude and charisma are everything in telephone customer service. She has both.

Ru
Review №17

I have used the services of The A/C Guy for a number of years. Wesley and his staff are always responsive to his customers needs. His work is done right the first time. He explains what needs to be done so that a layman can understand. His work and the equipment he installs is always of top quality and a good value.

Th
Review №18

Wes put in a Reme halo zero air purifier for us. Within 12 hours the air quality in our house was significantly improved. I should have done this a long time ago.

Le
Review №19

He was very nice and friendly team. They were quick and efficient. We will be using their services again in the future.

Ch
Review №20

Wes and his team are always very responsive and professional.I have been using them for all HVAC needs over the past 15 years. Very knowledgeable and easy to work with. I have had them install multiple systems and will go nowhere else.

No
Review №21

They came out in only a few hours and fixed the problem in less time than that (same day). Friendly and gave advice on how to avoid future problems with my AC.

Bo
Review №22

These guys were absolutely wonderful. My ac stopped cooling. I called them and they came by same day. The man that came to my house was very professional,polite and found and fixed all my ac problems. Also they are very reasonable priced. I did not feel over charged at all. Very fair company. I would recommend them to the people I love and respect.

Ka
Review №23

The A/C guy has been a great resource whenever we’ve needed service on our home’s air conditioning system. They are responsive, professional, courteous, and they do great work. Wesley and his team are the best!

Ci
Review №24

A very professional bossAnd a great techAnd a great personalityAnd Kind

Mo
Review №25

Explained our options well and gave us all the information we needed to make a good decision.

r
Review №26

Cant say enough good things about The A/C Guy. Bought a large a/c system for my home from them years ago. And its been running great until recently during the hot summer. They came over the same day (on a Monday) and performed maintenance and fixed the issues. Kudos to their office manger Tina and to Wes for all that they do. Great job!Edit: August 2023… the AC Guys just installed a 3.5 ton Trane unit in my home. On time, and excellent installation and service. Highly recommended for a great, honest job.

Li
Review №27

The AC Guy is always here when you need them with professional quality service. They have been my go to guys for years now, I can’t see that changing. Thanks for showing up on this hot holiday weekend!

Ma
Review №28

Had 2 new complete heat/ac systems installed. Service was completed in 2 days of ordering and at a fair price. We have used The AC Guy for service for the past 10 years and have always had a very good experience

Me
Review №29

What a great 1st impression..the service tech showed up on time and was very professional. He took pictures of everything he recommends we fix and even explained why we should fix them in a way I could understand!!! Look forward to working with The A/C Guy for many years to come!!!

Yu
Review №30

They figured out the issue, previous company never came back after bad install. Thank you Wesley.

Sh
Review №31

Adam and Ken came right away to look @my moms AC. Both were absolutely delightful to deal with. Adam is experienced, knowledgeable and honest! SO impressed with this place. Also, the ladies in the office are sweethearts. Tina is a doll! Its not often you find this level service at a fair price. I WILL be calling here the next time I need ac work for my own property as well.

Su
Review №32

Wesley gave me about 5 suggestions that could improve the heating/cooling of my house which I really appreciated. Thank you for being professional, prompt, and responsive.

J.
Review №33

I have used the A/C guy several times. I had them install a new system at my Mothers house, our old house, and now to fix a blown motor on the new house. Always accomodating, fast work and great team. I have found my A/C Guy.

Ch
Review №34

Adam and Ken are the real deal! They arrived on time, gave a fair and honest quote, assured me that I didn’t need as much work done as others told me I needed, and did an excellent install of 2 AC and furnace units. Once complete, they explained in detail the work they did as well as stayed late to finish install in one day due to cold temps tonight. And to top it off they left our place cleaner than when they arrived. I’m very proud to call this company my AC/Furnace guys! Adam even provided his cell for me to call or text any time I need anything! These guys deserve a raise! it’s guys like this that take a company to the next level!

We
Review №35

Fast response time and excellent customer service!

Do
Review №36

Super fast, very dependable!! AC Guy has been our go to for over 8 years and we have always had the best experience!! Cannot say enough positives!!

Ap
Review №37

My tech was friendly and straightforward. He took the time to explain each service I needed. I will definitely call the AC Guy again.

Ka
Review №38

Love these guys! I’ve been with him since the beginning of time. Always great work and super service.

Al
Review №39

I called them for the first time today and they were able to squeeze us into their schedule and take care of our problem within a few hours of my call.

Ra
Review №40

Continually impressed with the service of Wesley and The A/C Guy! Straight shooter, explains diagnoses well. Keep up the reliable work, my man!!

Wi
Review №41

If you need AC work done, this is the place to go. I’ve used these guys for many years, and they are quite simply, the best in the business. Fair prices and quality work.

pe
Review №42

Great guys fixed my A/C after the home warranty people sent someone out and broke a part then left me without A/C over the weekend when its over a hundred outside and then the beat part was he did not lie to me. He told me I needed to budget for a new one.

tw
Review №43

Prompt. Professional. Polite. Very knowledgeable and experienced. Affordable! Highly recommend.

la
Review №44

I called them when my A/C motor died. They came out to take a look and charged $90 for diagnostic. They said they would call the next day to give me a quote for the repair.They called and wanted $500 to replace the motor and $1000 to replace some disconnects. Thats outrageous.I called another repair guy. He came and replaced the motor for $350. My A/C is working fine since.Be careful with this company, very dishonest people.

Tr
Review №45

Super friendly & knowledgeable. I highly recommend using their services.

Jo
Review №46

This company is VERY honest, prompt and professional. They go over and above to help educate the homeowner on best practices and will work with you to make sure youre getting the right solution --- and fast!!! They are amazing to work with - highly recommend them!

Wa
Review №47

Friendly and professional service. Highly recommended.

De
Review №48

A/c guy on time , cleaned area and fixed the issue Also made some suggestions that should help me with attic ladder area hot & cold air leaking into home !

Ar
Review №49

Ken was our previous AC service person. We were glad he did our maintenance service today. We like his professionalism manner and very polite!

Tr
Review №50

Adam was quick to diagnose and fix my problem; he gave me an honest evaluation of my system without trying to upcharge me. Even arrived early. Highly recommend!

Cu
Review №51

If you need an AC repair, do not hesitate to call The A/C Guy, LLC for your ac needs!Quick and honest, and I will use them again!!!Wesley, you are the man!!!

Ru
Review №52

Great folks to work with. Helpful, patient, very experienced. Trustworthy.

ge
Review №53

Great price, great service, great guys

Ch
Review №54

Always prompt reliable service

Ro
Review №55

This is the second time Ive had them out to check my heater before starting it every winter. Each time they were prompt and courteous. I have an older heater, I they could have easily told me that it needed work done. They didnt, when it does need work or when the AC needs replacing they will be the first one I call.

Ha
Review №56

Highly recommend The A/C Guy. Very responsive, good communications, and professional.

br
Review №57

I called in the morning at about 9:30 AM and the office A/C was repaired by 1:00 PM. Thank you to The A/C Guy, LLC.Brad

HA
Review №58

These guys are the real deal, Great customer service and speedy service. First class all the way. Thank you guys.

Ke
Review №59

Wesley was friendly and provided us with the information we needed to make informed decisions.Great person!

Al
Review №60

He did a good job but cost me a new water heater. my house heater was okay. Even checked my A/C.still waiting to get an answer on the details on the water heater.

Ka
Review №61

Very professional and gave information that helped me make the right decisions and completed all work in a quality And Timely manner with attention to every detail.

Su
Review №62

Always excellent and courteous service. The best!

Me
Review №63

We have used The AC Guy for years. They always do a great job. We depend on them to keep our home cool in the Houston heat.

Ta
Review №64

Ken was professional, friendly and completed the necessary job with proficiency. He also provided advice regarding preventative care for our unit.

Qu
Review №65

The A/C guy has been part of the family for years now and has repaired and even replaced an entire system, A/C and Heat outside unit and attic unit as well as various repairs for family members homes too.It has been a long time coming for this review, apparently my original review was removed or discarded as I discovered when coming back to update it on Google.I cant be the only one with positive feedback on this company but apparently one of only a few that took the time, Finally to express my positive opinion of this outfit.

We
Review №66

The tech was awesome! Straight forward didnt BS around, the owner was very easy to talk to and got the job going.

Pa
Review №67

Response to the call was very quick and was back up and running quicker than expectedThanks

Ri
Review №68

Wesley is a great guy to be looking out for you. I highly recommend the service.

Gp
Review №69

Wesley was fantastic as usual. I highly recommend his firn, The A.C.Guy.

Ca
Review №70

Excellent!!!! The tech ,ken Stott was very personable. But very professional. Once again. Excellent!!! Thank you Ken👍👊

Ma
Review №71

I have used these guys for years. They are VERY fast and VERY professional. Highly recommend this company

be
Review №72

I have many ac/heating units with home and businesses. The AC Guy has done a great job whenever we have a problem. Five Star service.

Je
Review №73

Came in. found problem and fixed in less than 30 minutes. didn’t try to sell me anything i didn’t need.

B
Review №74

Very professional, always on time to provide great service.

St
Review №75

Responsive, friendly and professional. They are everything you would want in a AC company.

Am
Review №76

Excellent prompt service with knowledgable, courteous individuals! Very happy with our service!

Da
Review №77

The AC Guy is the best service in the area! Been with them for 20+ years and would not change.

va
Review №78

Very professional and courteous. I highly recommend them.

Sh
Review №79

Came out short notice and fixed the problem super fast!Thank you so much!!

Ma
Review №80

Honest, profesional, resonable costs. No question that these guys will handle my A/C needs, highly recommend.

Ji
Review №81

Ontime, professional, friendly. Always promptly solves the problem, whether they be major or minor.

Ke
Review №82

Great communication and honest company.

cj
Review №83

Awesome guys. Knows there stuff. Would recommend to everyone

Ke
Review №84

Fast response time and takes care of the issue quickly.

Ja
Review №85

Wes was prompt and informative and explained what needs to be considered for the future of the problem.

Do
Review №86

Excellent work, quick and professional.

Ri
Review №87

Quick and easy!

pi
Review №88

Excellent Service, very fast response time.

Le
Review №89

Excellent quality & always a quick response time.

Su
Review №90

Great service knowledgeable technicians cleaned and repaired commercial ice machine.

No
Review №91

The young man that came out Ken,he is exceptional!!

Ji
Review №92

They provided quick assistance with professional service!

No
Review №93

Always quick to help, and they do good work.

Te
Review №94

Great service as usual. Cant beat these guys

Ch
Review №95

On time, diagnosed the problem and had it fixed within 30 minutes.

Br
Review №96

Wes and crew did an awesome job!

Ro
Review №97

Called this am and unit was back up working shortly after noon

Da
Review №98

Always professional and great work!

Ke
Review №99

Responsive and can count on them always!

ca
Review №100

Outstanding communication and service!

El
Review №101

Always so responsive and efficient!

Br
Review №102

Fixed our heater quickly and at low cost

Ga
Review №103

On time courteous and professional!

Ca
Review №104

On time and very professional

Ed
Review №105

Awesome guys. Thanks

Go
Review №106

The lady on the phone was abusive and very rude.

Ra
Review №107

Fast, professional, and courteous

Ch
Review №108

Always the best service

Je
Review №109

Awesome customer service

Do
Review №110

Excellent service.

CY
Review №111

Pleasant and helpful!

Ke
Review №112

Outstanding A/C maintenance!!!

ma
Review №113

Very poor service

Ru
Review №114

A+ service.

Information
46 Photos
114 Comments
4.9 Rating
  • Address:395 Sawdust Rd #2059, The Woodlands, TX 77380, United States
  • Site:https://the-ac-guy.com/
  • Phone:+1 281-982-4176
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
Working hours
  • Monday:8 AM–5 PM
  • Tuesday:8 AM–5 PM
  • Wednesday:8 AM–5 PM
  • Thursday:8 AM–5 PM
  • Friday:8 AM–5 PM
  • Saturday:Closed
  • Sunday:Closed
Payments
  • Credit cards:Yes
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