Joe came out to fix our heater that had been out for 2 months because another company gave us the run around and never came back to finish the job. He was able to come check out the problem and come back with parts to fix it and get it running in no time. We appreciate his professionalism and quickness. He can communicated with us the whole time which we really appreciate.
Pros: responsiveness, professionalism, helpfulness. Joe was fast and friendly getting the work done so I dont freeze during Enzo.Cons: price seemed a little high for the time the job took, but I didnt get a second quote to compare.
My experience with Elite Climate Comfort was outstanding. The team demonstrated exceptional professionalism and delivered high-quality service throughout the entire process. They quickly identified the problem with my AC and had it working perfectly in no time. Their expertise and meticulous attention to detail truly stood out. I wouldn’t hesitate to call them again and highly recommend their services!
1 Star rating is Too much This COMPANY TRIED TO STEAL MONEY FROM AFTER PROVIDING A SERVICE TO FIX AN ISSUE AND 3 WEEKS LATER I LIVE IN TEXAS AND MY AC STILL DOES NOT WIRK! A technician by the name of John serviced my AC Unit via Choice Home Warrenty 3 wks ago. He charged me the $85.00 fee, which is my payment I am supposed to pay via my contract with choice. Then he charged me an additional $125.00 for a service fee. I questioned the charged because I have never had to pay a service fee on top of my membership before. He said it was standard and that I had to pay it in addition. Well I paid a total of $210.00 on that day. Well my AC went out again the next week and he was sent back out to fix it. I called Choice while he was still at my home and they advised him that he should have NEVER charged me anything over my membership payment. They also said he needs to submit all invoices to them and they pay the company. Well he said I would get a credit back that week. Not the case I had to call to ask for my money back and they still didnt want to reimburse me. It wasnt until I said I would take legal action for my funds that they then processed my claim within 24 hrs. Well GUESS WHAT HAPPENED my AC went out AGAIN. Choice sent an email notification that the same company would come out to service my AC ...4 DAYS LATER...SO I WAS IN GEAT NOW FOR 3 WKS. On the day they where supposed to come out I never received a call that anyone was coming. When I finally contacted the company they said They never received the request ...but when the had the tech John call me back he said he wasnt aware if the call back and that he would call me back. Well the next day...DAY 5 WITH NO AC. I call Elite back and yet again No one took responsibility and said they would call me back. Well that never happened. I called Choice back and said once thus issue is done I will drop them due to the lack of professionalism of thus company. So if a technician ask you to pay an additional amount DO NOT PAU THEM! FYI IM STILL WAITING FOR SONEONE TO FIX MY AC 3 ATTEMPTS AND 3 WEEKS LATER!!!!!!
Elite Climate Comfort was my second choice when my 13 years old AC failed. The technician, Joe Reinninger, showed up on short notice on a Saturday afternoon and spent over an hour in my 100°F attic inspecting every single cord and plug, trying to fix the failing 13-year-old motor blower. Despite his efforts, I ended up getting a new AC unit from them. They were able to install and operate the new unit within six hours, again working in 100°F conditions in my attic.A big thank you to Darwin and his crew, who showed up on time and performed their work in a timely manner, demonstrating professionalism and care for the house.
Elite Comet control has been doing all my air conditioner work on several projects for a long time. They have installed over 15 air conditioner units for me. All the people that work for them are very nice and always very clean I would recommend them to anybody they even did my mom and dad‘s house
AC was down Saturday night. I had appointment Monday morning and Sunday afternoon they offered me to come right now. The tech who was really good, found the issue quickly and made a temporary repair until they have the part.
Very prompt and reliable service. Joe was very friendly and provided excellent service. Thank you.
They never disappoint always on time super professional and very trustworthy. Highly recommend
Brand new home. They didn’t finish my AC unit in my attic properly. They didn’t install the sensor plug so it was spewing out for a month unaware. It leaked down through my ceiling all over kitchen while we were out of town. They sent someone to come out and fix it and didn’t offer to pay for the repairs for the ceiling damage they caused. Is there a reason water is dripping from the electrical components? Had to remove and replace damaged drywall and mold, almost $2k of damages. They fixed their mistake but not the damages they caused. So many serious issues with this system, but I’m not going to be calling them back out, I don’t care about the warranty I can’t trust you guys.Truly a sorry job.Thank you Michael for coming out to fix your coworkers mistakes, but your team struck out on this one.
Very good job. I’m satisfied with the price as well as the professionalism and being treated well.
Elite Climate Comfort LLC was very nice, and very professional. They could fix my AC right the first time. They knew exactly what was wrong and fixed it right away. There was no guessing work. We didnt have to waste so much time like with the other companies.
Paid 250 and they didnt even. Clean the coils. Ac tune up was a scam. I specifically requested to clean both coils. And they only rinsed the exterior one with water. Even after the office assured me that they would be using a special chemical. Never did he even measured the freon on the unit.
Warranty company contacted Elite for an ac issue at my home. Response time was great but its been 9 days since they cant out and Warranty company says they have yet to provide a diagnosis, even after several phone calls and emails requesting the report, which means Im stuck with no ac.
Hard to find service from individuals that are honed into their craft. Joe R. Is a rare gentlemen that takes pride and ownership in his work. He did a great job for me.
Joe was on time and diagnosed the A/C issues quickly. He explained our options and answered all our questions. Joe also followed up after the installation of a new HVAC system (we knew our old equipment needed to be replaced) to ensure everything was working correctly. I would definitely recommend this business to our friends and neighbors.
We got our AC units inside installed a year ago. Two of them. The guys were great on install and timeliness and doing everything that they said they would and even a little extra. They got us good financing also! We did not replace our outside units and just recently one had stopped working. We had a friend tell us that evening exactly what was wrong and I had these guys come back out without telling them I knew to see how honest they were. They were very honest and very reasonably priced to get my AC working again on the outside unit. great team of guys!
Elite Climate Comfort always puts the customer first. They are always professional and on time! Highly recommend!
Joe always takes great care of me quickly, very professional, knowledgeable, and kind. Joe has gone over and beyond resolving all of my HVAC systems. I highly recommend Elite Climate Comfort!
Joe, was great and really went out of his way to get my AC fixed quickly and professionally!
I want to say a special thank you to this company. Im so grateful that I was blessed to be serviced by them through my warranty co. I know I must have gotten on these people nerves because of a slight delay with my warranty company, they never complained. I had to have a new unit installed, once the warranty company informed me of my portion I was somewhat taken aback, but after they installed it in this unprecedented heat were having with no complaints and professionalism I have no regrets. I am truly grateful 🙏
Awesome service and price was very affordable, I was skeptical because price was so low but they showed up with all brand new units and did a clean install, guys were respectful and careful, definitely I recommend them for AC services
Excellent work and very professional. They were very patient explaining the new air system to me. I recommend them and I always plan to work with them.
Replaced 3-ton AC condenser and serviced 5-ton unit. Completely replaced all ancillary parts -- coils, plenums, furnaces, thermostats, and all ductwork. Installed two Active whole home purifiers. All services provided as agreed; courteous, professional technicians. Happy to recommend for any such work; completely satisfied with every facet of work.
Joe arrived at my house promptly. My downstairs heater was not turning on. He came and looked at the meter system got it to work. Upon going upstairs there was a noise it looked like the fan was going out. I thought oh no more money. He realized it was just Luz tightened it up and the problem was solved.I appreciate he didn’t try to sell me something he did investigative work.
I am not a complainer for all means, but I Fully Paid this company $7500 for new system and they suppose to come back and finish new ductwork on a new section I was doing construction, I have called the number for Michael, I have text him several times telling him I was ready for the duct to be installed. I only received 1 text back and 1 call back from his brother and to this day nothing has been done and I cant continue anything else until the Ductwork is done and inspection is completed. So I had to hire another company and paying them $2700 when this was already been paid to this company in full except the Permit cost which I told Michael brother I am willing to pay. I think my mistake was getting a sales rep from a whole different company that was really high in price and he told me Elite Climate control can do a better price. Be careful make sure the sales guy works with this company. I think they should reimburse me for the cost of these ducts. When they first came to do the job the installer did not have the full scoop of the job it was a whole confusion of what they where suppose to do.I know they are going to say no communication has been seen between me and them I see that response in some of the reviews but I have the text that I have sent them and the just 1 that was answered. if anyone want s a good a/c guys I can give you the number of the guys that are doing my ducts now, they a very responsive and good communication. I WANT A REFUND SENT FOR WHAT I ALREADY PAID FOR
Technician Joe Reinnenger is the best and the most cordiality person ever, he was always pending and answering my calls all the times I had to do it, He came to my house for my A/C problem and solved it in the professional way possible, even when his wife was in the hospital he came back to my place in order to check if everything was fine with my A/C, Ive tried several technicians before Joe but unfortunately no-one like him.If you have a problem with your A/C please do not hesitate to find and call Joe Reinninger because he will make you feel like a king.Thanks Joe for your professional commitment and God Bless You
Great service, call these guy for any issue with HVAC, very reliable, polite, professional, show up on time and they have good prices.
Honestly one of the best experiences Ive had. He came in and had my problem sorted in twenty minutes. Did extra inspections of my other system and located a disconnected exhaust duct that could have done some real damage if he did not reconnect it. He then talked me through what how I need to keep my system maintained. Very good overall. Thank you.
Definitely the best A/C company I’ve come across in a long time. Honest, fair, and very timely!
Elite Climate Comfort came out quickly, diagnosed the issue, and fixed the issue within a few hours. Michael Rojas the technician did a great job and hes very professional!
Elite Climate Comfort is a very honest and trustworthy company that you dont seem to find anymore in todays world. Hire this company.
Excellent service, very professional and friendly with the customers very satisfied I recommend them all the time 100%
Did a great job on HVAC in our new house.
Great experience overall. Their team’s communication was never an issue. Products got registered same day as install. Zero complaints
The AC repair they did lasted only a few days along with being expensive. When asked to re-visit to fix the issue, the customer service did not even bothered to respond back.
He has was great figured out the problem pretty quick.
Came out to tell me basically that my ac was fine and that my home warranty would not cover a repair/replacement for evaporator coil. (Which in the home warranty policy says is “all parts” are covered.Wouldn’t recommend using this company
The idea was not to just diagnose what is wrong, but to do something about it too! Now we are still waiting for a cooler atmosphere! But we wont get it because of what you did and did not do! Im not in my right mind, I am going through a lot of problems. I dont know what he did but the a/c seems to be working now.
I had gotten quotes from several other companies but I chose ELITE CLIMATE CONFORT because they were affordable with the best price around. Anthony was honest and straight forward with what the issue was and wasnt trying to sell me more than I needed. In todays time it is hard to find an honest company.
Technician came into my house and checked my 1st floor HVAC. He said it was all good and that I would just need to clean it up for future maintenance and that filter should be changed. Great service and very professional.
Job well done with very nice people!!
Joe is very good!! Great service reasonable prices. Highly recommended
The company is a fraud they have to steal photos to advertise jobs they never did. Good luck Michael.Edit i told you Michael to use your own photos your words its competition. No its lying about doing a certain install.
Service was fast and the technicians were knowledgeable and friendly.
They are professional, courteous and pleasant. Communication is above and beyond any AC company I have used in the past. I will continue to use this company for service and future repairs. Thank you for the fast response and great work.
Excellent service , employees friendly and very helpful. Customer service excellent. Will defintly be using them again and will have them maintain our new system. They also worked very well with our home warrenty company. Highly recommend them ,
My outside unit began to make a louder than normal humming sound last week. MC from from Comfort airwas very professional, and listened to my concerns. Turn out my concerns were spot on given he found my unit was low on freon, and need to be cleaned.
Repair man was very courteous and knowledgeable he found the problem within five minutes said that he would check for approval and hopefully get it finished as soon as he found the part turns out it was a Blower motor highly recommend the company and the insurance to cover it
They communicated well, worked with me, and got the job done.
Gentlemen came out and give me an estimate very nice very polite. Looking forward to doing business with him.
Installers showed up and worked hard and steady and were very courteous. I am pleased with the work they performed.
Technician came out 2nd time for heater not working.It started working before he arrive but no noises,while in attic w/him unit running heard a noise saw him holding fingers saying yes it works.Unit works after resetting thermostat,but noise in attic loud,they wont to charge $975.00 Inducer Blower Motor Assembly,that was working before he hit it
They did a wonderful job for me. It was done in the time they said it would take, they cleaned up afterwards, and made a visit a few days later to be sure everything was working well. Very impressed
They came out the same day and that had the part in the truck to fix it. They are a lifesaver in this hot Houston summer.
ELC completed my job on time, professional crew and when the job was done they verified my AC system was working correctly. Very impressed.I definitely recommend their services.
In 2018 the company installed a new AC and left few things not conforming to the code. We called him to fix it for free but he demanded to be paid to clean the AC before he went out there.
He was Informative about the issue at hand.
Michael and team always provide excellent service and are very honest. Been doing business with them for a few years, always exceed expectations.
Anthony and his team were very professional from the very first equipment installation quote, even until all work was done. Very clean and professional. Very conscientious and knowledgeable.
Service was wonderful. The technicians were polite and knowledgeable. Would recommend them to anyone.
John and Michael did a great job diagnosing and fixing my a/c unit. Would definitely recommend and use Elite again!
They did a great job by installing my new AC, they came in time.i recommend them.
Quick service. Reasonably priced. Great customer service.
They gave me a good price, was on time and completed the job in one day. I highly recommend Elite to anyone who wants good value for dollar.
WE HAD A CARRIER 3 TON INSTALLED ON 3/8/2022 FOR OUR UPSTAIRS.. INSTALLATION WAS EXCELLENT AND TECHS ARE AMAZING . BEST PRICING AS WELL AS WE HAD GOT SEVERAL ESTIMATES. DEFINITELY WILL USE THEM AGAIN TO INSTALL FOR OUR DOWNSTAIRS SYSTEM . THANKS ELITE..
Excellent work, thank you. I had issues and they came back again to fix it. Really grateful. It is going to be winter storm here and their timely help is so so appreciated!!!
Don’t be fooled by your first encounter with this company. Once you are signed on to do business, they are very unprofessional and try to scam you by continually sending invoices. I would never do business with this company again.
They repaired one of our a/c units, also serviced and cleaned both units. Very happy with the service and I will continue to use them.
The AC technicians were punctual, courteous and the pricing was very reasonable
Love Joe R. the technician he is very informative and cant get the smile off his face.
If i could give 0 stars i would.Terrible company and terrible service.Technical was in and out and never diagnosed a problem or ran proper tests.Very unprofessional.
Wonderful and fast acting company. Michael is the best and always shows up to help me out
This gentleman was absolutely knowledgeable, professional, and mannered. I hope this is the last and only person to deal with again. This man was Magnificent in every manner.
I would recommend them to anyone, they went above and beyond to take care of us. Thank you all so very much!
These guys have consistently been lower priced, and offered faster service, than any AC company I have ever used.
Very professional knowledgeable of his job and a personable man thank you for a great service
Joe was very responsive.
Absolutely great people, very nice and great workwill continue to use for our HVAC needs
Technician arrived on time. Quickly found the source of our issues and got us taken care of right away.
Anthony was great. Quick response and fix the problem at a reasonable price.
Actually we aren’t quite completed. It is working and we are so relieved, however, y’all are ordering a different fan.
Michael was very professional and very attentive to our A/C needs on our New home.Thank you Michael!
They were late compared to the time we agreed on but finally they fixed my HVAC system
Joe was friendly and explained in details the job he carried out .
Very knowledgeable and experienced tech. Im very satisfied with there services.
Joe is amazingVery professional, knowledgeable and in time. When they say, they do !
Did a great job and went out and serviced unit promptly
Very knowledgeable about the issues that I was having and fixed it in a timely fashion...
Elite climate highly recommended!! Very experienced people that knows how to take care of AC and maintenance in general.
Just a great company all around would like to use them all the time
Came out quick easy fix , thank God. Good pricing
Great service and great technician!!
Joe was very knowledgeable and professional, answered All questions,
The crew was very knowledgeable and professional and courteous!!!
Very knowledgeable and to the point. Very professional and nice.
Joe was very helpful is diagnosing the problem
Very pleased!!
Very professional Michael was very professional and very good customer service skills
Where cleared, friendly and price was reasonable.
The technician was great explain in detail what needed to be done
Great people to work with!
Great job! Installed system the next day.
Excellent, fast and reliable customer service
Best service in town , Joe and Michael are the best !
Quick response time, professional appearance and protocol. Fair assessment.
Found the problem and informed me of the cause and gave me a solution to fix the cause of the problem.
The team was great both in communication and installation.
Joe really knows what hes doing!
I appreciate the quick response to my concerns
He was very professional.
Honest, Timely, repaired and answered all questions.
Excellent service.
Responsive, efficient and effective
Preliminary assessment for HOW company
Professional courteous service.
Awesome job!
Repair is still in progress
Good service
Replacement of coils
Efficient work