AC & Heat Solutions

950 E State Hwy 114 Ste 160, Southlake, TX 76092, United States
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AC & Heat Solutions
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M
Review №1

Sean is our GO TO guy when it comes to our heating & AC issues. He is extremely thorough and patient when explaining the work that needs to be done - best of all, he is honest. We have never been overcharged & he usually comes out the same day. Two gigantic thumbs up!!!

Ma
Review №2

I recently called them to have my heater fixed. Sean came by and did a great job they were very professional, honest, and prompt. They even had the part on hand. Great service I will call them again if I have any issues.

Ni
Review №3

I can’t speak highly enough of AC Heat & Air and Sean. This is the second time I’ve used them and you’d be hard pressed to find anyone better. Sean explains everything thoroughly and provides you with all of your options before resolving the issue. They are awesome!

Do
Review №4

Best company and people to work with. Love the 15 years of feeling like family. Honest, trustworthy, fair, knowledgeable and reliable. What more could you ask for.

He
Review №5

I recently had an excellent experience with AC & Heat Solutions. Tech came out on time and was very friendly. My appointment was for our annual air conditioning checkup (3). He explained everything he was going to do. Tech was very professional. Prices were fair and AC & Heat Solutions does offer a yearly service contract/plan as well. I will defiantly use them again. Zero complaints!!

Te
Review №6

The AC & Heat Solutions crew has been so wonderful to us this summer. Their professionalism, experience, knowledge, patience has helped us very much. They have not over sold us anything we dont need. Explained everything they were doing and trying to trouble shoot for us. Rob, Scott, Victor, and Omar- cant thank you guys enough! Teresa G

Cl
Review №7

This household have been fully satisfied clients regarding the professional performance of AC & Heat for 10+ years. The professional performance referen ed above includes the administrative office staff. The performance of the operations staff, in person of Sean Blakely. has consistently been superior throughout entire period.Sincerely,Clifton E. Miller

Pa
Review №8

Great response time, very professional, did a thorough job of analyzing the situation with our heater and resolved the issue for a reasonable cost. Very much appreciated in this very cold weather!

Te
Review №9

Scott was great, answered all my questions and explained system performance showing system knowledge and making me feel comfortable with how everything operates

Da
Review №10

Kudos to Scott who did an excellent annual heater service on both of my units. Would highly recommend AC & Heat Solution for prompt and reliable service!

Le
Review №11

I have been using AC&Heat Solutions for many years and I am very satisfied with their services. Always on time, professional technicians, always courteous. The best company in our neighborhood.My AC stopped working last night. I left the message with the answering service. This morning Rob, the owner of the company called me and set an appointment for the repair service. The technician came right on time an got our AC working!That is awesome!

Mi
Review №12

We made a spectacular choice in having AC Heat and Air installing our equipment and following maintenance. They have been great throughout.

Me
Review №13

We have been working with AC & Heat Solutions since 2020. They are always prompt, thorough, and fair on pricing. When a power surge, in the heat of the summer, caused our unit to quit working, they were able to come out the same day and get our unit working again. The technician was polite, well informed, and very professional. We are so glad we chose Rob and his team to do business with years ago and will continue to use them for the foreseeable future. Theyre the best!

Bo
Review №14

From the beginning (9 yrs ago?) just the best service and great people. When our A/C failed they returned “after hours” with portable units while we waited for ordered parts. A year later there were some system glitches which were addressed and completely resolved. I trust these people and wouldn’t think of calling anyone else. Rob, Jeff, Shawn and the rest professional technicians, all! ***UPDATE 10 years + and still so happy with their service. When a bird flew into the heat pump on a Saturday we were able to speak with the owner then get the next available appointment. Same great service we’ve known for all these years has not changed.

Lo
Review №15

Fast and very responsive to my AC needs. I have an older AC unit and they never pushed me into buying a new one with them. They said, mine was still running great and did update me my home unit with having spray foam in my attic. Very informative, and highly recommend.

Sh
Review №16

Came to our home in a timely manner.The tech was knowledgeable and very nice. Very pleased with their customer service!

Ni
Review №17

This team executes at a high level, and provide guidance reflective of deep domain knowledge and experience. Their customer focus is excellent from the office to the field (top technicians ). AC HS earn their trusted reputation in the local AC world.

Al
Review №18

Great service and innovative ways to solve our relatively unique problem. Really appreciate how they consulted with manufacturer on how to solve our issue.

Ch
Review №19

Great service! Prompt, reliable, helpful, and friendly! Been using them for many years.

Ro
Review №20

Excellent service from start to finish. Scott is one of your Star employees, always doing more than required. He constantly goes out of his way to answer any questions and, if necessary, helps guide us through any procedures we feel we need answers to. Another long term relationship with this excellent Company.

Ro
Review №21

Excellent service. We will us again in the future. Scott was fantastic. A+

La
Review №22

Very professional, thorough, and insightful. I will be using them again for my ac/heating needs.

mo
Review №23

I highly recommend AC & Heat Solutions. Ive used AC & Heat Solutions for 9.5 years and have always received prompt and professional service and very reasonable rates. I first contacted them in Aug 2015 for emergency repair and they were quick to respond and reasonable charges. Since then, Ive continued regular check / service and will continue to do business with them. I replaced the old unit with a heat pump in 2019, and I’m very pleased with the performance and monthly costs with my current system!Thanks, Sean and Scott, for your excellent service & repairs.

On
Review №24

One of my AC units suddenly developed cooling issues, and given that the unit was originally installed over 20 years ago, I decided to have it changed instead of continuing paying the AHS service fee for someone to come patch it up temporarily. AC & Heat Solutions was one of many companies we requested cost estimates from. We decided to go with AC & Heat Solutions to perform the work because of the honesty, attention to detail and experience of the service engineer, Jeff that I had met. Moreover, the estimate was much lower than what most of the other companies had provided.Jeff surveyed my home and developed written proposals that he presented at the second meeting. He answered my questions honestly, and even suggested improvements to my installation even without prompting. He actually suggested a different unit than that I already wanted, even though the cost was lower...the energy efficiency benefits between the two was minimal to justify the cost difference (only someone honest would do that).Jeff and team arrived promptly on the install date and completed the installation without a hitch. They cleaned up after the installation and Jeff spent time to train me on how to use my new thermostat. Overall, I would definitely recommend AC & Heat Solutions if you need to do any work in your home. They are definitely one of the better service companies I have had the opportunity to interact with in a long time.

Ra
Review №25

Just replaced my remaining unit and still the same great service. I called on Thursday for a new unit and it was done the next day. Great company!They installed one of my two units several years ago and I have been with them ever since. Fair prices, quick response time. Great company to do business with.

Ro
Review №26

100% agree with all the great reviews about them. Very professional, reasonably priced and quick. Sean was awesome, diagnosed the problem quickly, was very welcoming with my questions and answered them with thoroughness. Glad we found our go to AC/Heating team!!

Da
Review №27

Rob S and his guys are great to work with and are extremely knowledgeable. Their prices are competitive and fair.

Ra
Review №28

Sean is the best. Experienced and knowledgeable. Highly recommend. They replaced one of our entire systems and Jeff was a great consultant and ensured everything was installed correctly. There are many AC companies to choose from but these guys are trust worthy and dependable.

Jo
Review №29

Great experience as always. Their technician was very professional, knowledgeable and, was able to explain every option we had in terms we could understand. We will continue to use AC & Heat Solutions for all of our heating and cooling needs.

te
Review №30

Always a pleasure to work with AC and Heat Soulutions. Rob and Scott are utmost professionals! TG

Ch
Review №31

Scott was thorough and knowledgable. Checked all our systems out and provided good update on conditions. AC & Heat Solutions is a great company to do business with, seeking ways to keep your HVAC running without suggesting unnecessary repairs. Thanks

Ji
Review №32

Sterling professional job performance by A/C Heat solutions continues in 2024!! Had them due the Fall inspection of my 2 attic based furnaces. Highly recommend this Veteran centric AC & Heat Solutions company! I especially appreciated their friendly, integrity based dedicated professionalism. .They provide the absolute best Heating and AC maintenance of any company I have used at a FAIR price. AC & Heat Solutions is your GO TO place for AC and furnace support! . Thanks guys!

Ma
Review №33

Very happy with the quick response and honesty of this company. They diagnosed the issues and provided excellent options. I wouldnt hesitate to call them again in the future.

To
Review №34

If AC and Heat solutions service your area I highly recommend them. Sean came out today and this guy really care, he was knowledgeable, respectful, careful with his work and so nice. I like him alot.

Jo
Review №35

Great team, everyone is professional. They installed a new HVAC system without trying to upsell for something we didnt need. Got a great price and installed right away. Replaced a 30yr old system and our utility bills were ridiculously low all year, both running AC all summer 7/24 and the heat. They promised to come out and tune the system as necessary and just completed the one-year service at no cost. Great price, great service!

Ge
Review №36

Update 7/2023... Ive enjoyed AC & Heat Solutions service for years. Always 5 Star quality service & price. I like the single fee for both annual service checkups. They never try to sell anything I dont need.They recently put in digital internet thermostats & we love them! Prompt & reliable. Sean is a competent professional gentleman. Thanks guys!

Ja
Review №37

Great service as always. Sean has fixed several problems with our AC unit in a timely and professional manner.

Wa
Review №38

Sean,as always, Came out and figured out the problem with our aging system quickly and fairly. A great company and even better people! I highly recommend!!

Ry
Review №39

Our Air Conditioner went out over the weekend. I left my information with American Standard who put me in contact with Jeff from AC and Heat Solutions. Jeff came out to my house, looked over the system, listened to our needs then provided us with several options. He left us with the information and let us take the time we needed free from any sales pressure. Once we decided to go with AC and Heat Solutions they were at our house within three days. On the day of service they showed up early and completed the work in less than four hours. Jeff was there to ensure everything went smoothly and to the highest standards. It was a true blessing to find such a great company with high standards in their work in product. I have already recommended them to several friends. My thanks to Jeff, Victor, Vic and Jesus. You guys are amazing.

Ja
Review №40

We’ve been using AC and Heat Solutions for years and we highly recommend them! Very honest and efficient. We always request Sean and he is the best!

Je
Review №41

Never have to worry about honest people like Scott or Shawn coming to do my semi annual maintenance. Great service as usual!

Bi
Review №42

Sean was very professional, knowledgeable and friendly. New customer and we plan to use them for our future HVAC needs.

Na
Review №43

Sean was very helpful and thorough; he took his time to explain the thermostat and the different features as well as showing me how to install the filter. Excellent service :)

El
Review №44

Sean was on time and explained the service he completed as well as recommendations for future service. He was professional and polite. I would recommend this company.Sean always provides superior service, is on time, explains the service provided and needed. He is very polite and goes above and beyond in his duties. I would highly recommend this Company.

Ry
Review №45

Amazing service and honesty you cant find anywhere else! Every service visit the technician is so friendly, remembers my home, and is knowledgeable about our system. I appreciate the customer service and recommend them to all!

Se
Review №46

Scott and Sean did a fantastic job getting our AC back up and running. They were both very professional and on-time. Could not say enough about how well they communicated in walking through the repair process and providing insight to help prevent my issue from happening again. Friendly, professional, courteous and on-time. Will definitely have them on my speed dial for any future AC or heating needs.

Ke
Review №47

Excellent company!! Fast, friendly and fair!

Be
Review №48

I have been using AC & Heat Solutions for the past several years. Excellent company, great service, experienced in AC/Heat solutions. My technician Sean is fantastic to work with, prompt., explains everything in detail. I will recommend this company to all your AC & Heat needs.

Ka
Review №49

The professional technician did a thorough check of both systems. Honest recommendation that did not include unnecessary cost. Will work with the. Again.

Do
Review №50

Scott showed up on time and provided excellent service! Have used AC & Heat Solutions for many years and they have always provided great service. A very trustworthy company!

Fo
Review №51

I have happily used AC & Heat for on to 10 years now. They are professional, courteous, on-time and have never given me a negative thought about good value. I recently had a new multi-stage unit and new filter etc. installed and I am very pleased with the result. They took time to correct some failed ducting issues and now the whole house is comfortable and much quieter.

Ky
Review №52

Sean came by and was prompt and on time, courteous and didnt mind me tagging along and asking questions. I was hesitant in purchasing this offer thinking hed come in and try to upsell me on everything and say my unit is worthless. He did the opposite, he did show me my unit is 20 years old but that it was working in good condition and just needed some adjustments and should be good to go. This make me confident that when I DO need bigger service or a new unit Ill call Sean because I do trust him to give me a good deal not just try to take money that I dont need spending. Good work Sean, nice meeting you and look forward to doing business in the future.

St
Review №53

So glad we found AC & Heat Solutions! There is definitely something to be said for local companies and how they care for their customers. Sean was friendly, honest, and extremely professional. He took the time to check for all possible problems with our A/C. Saved us a lot of money and earned our future business. Will definitely recommend AC & Heat Solutions to all our friends.

Sr
Review №54

Sean was amazing. He took time to address the problem. Even though he was not able to find the problem, he was upfront to mention that. And luckily when he cleaned the heating unit it started working and did not have any issues. Will definitely recommend him.

Ji
Review №55

Everything was great. Sean was very professional. He arrived earlier than promised. He quickly identified the issue, and our A/C is working perfectly. He did NOT try to upsell me ona new system. He is just a great, professional service tech. From my first call, to the bill, everything was great. I will use them for all my A/C and heating issues, and will recommend them to my friends (with great confidence. Thanks folks; great job. Jim

Ja
Review №56

Sean was very professional and courteous. He answered all of my questions and gave me different options to consider. When AC goes out this time of year it’s nice to have this company in your corner!

BJ
Review №57

Been using them for years, wouldnt trust anyone else in my house. Sean has been great servicing our units, Jeff was great installing a new one a couple years ago, and when I had concerns about a damper problem Rob came to check it himself on the day after Christmas. You cant go wrong with a company that has good people and goes the extra mile to make sure you are happy!

La
Review №58

Scott did an amazing job with my tune up and explained everything thoroughly. He is super nice and even wore shoe covers. I will definitely be scheduling any other HVAC needs with ac and heat solutions in the future.

Sh
Review №59

Yes my experience with this company the service guy came out and said that I had a leak but it was still Freon in the machine if its leaking has it still Freon in there so that was a lie so I had told him get a second opinion and he was like this year cost 3000 this cost 5000 to get a whole unit 10 year warranty when all I needed was a new computer board and some Freon in there and its working just fine Dont take your money trying to tell you what you need to get first of all do the research I was out of $400

St
Review №60

Sean was great. He was honest and explained everything in terms I could understand. Its nice to find a service company who is competent and capable that you can trust. I will definitely be using AC & Heat Solutions for all my AC repairs in the future.

W
Review №61

Always professional, on time and pleasant. I have known Rob for 45 years and trust Rob and his technicians like family.

Be
Review №62

I contacted AC & Heat Solutions for my furnace tune up prior to winter. Their office representatives were very attentive and answered all of my questions before scheduling my appointment. Technician, Sean was on time for his appointment. He was very thorough and inspected both of my furnaces and explained everything in detail for me. Didnt try to up sell anything. He was very professional and courteous, I will have him back again for my AC tuneup!

Mi
Review №63

Jeff and his team came out to my house and installed a 4-ton system. The whole team was very professional, very quick, and did a fantastic job. Not only was the A/C unit and Furnace the highest quality but the care they took to advise me all along they way AND how the pride they took in their work was noticeable and VERY appreciated. For me, Im looking at this as a long term relationship because I trust A/C & Heat Solutions and they have delivered great service every time I call on them. Thanks Jeff!

St
Review №64

AC&HS has always been on time. They have had excellent follow through on commitments. The work is top quality and priced fairly. I recommend them highly.

Yo
Review №65

Sean arrived on time. Im the curious type and like to watch so I followed him around. He did not mind at all. He was professional and explained everything he was doing. He gave me recommendations on how to keep our unit running smoothly. Overall it was a pleasant experience and I would definitely recommend Seans services and use AC & Heat Solutions in the future.

Mi
Review №66

Very conscientious and honest. Excellent service. Very trustworthy.

Jo
Review №67

Very professional and detailed in explaining every option we had. I didnt feel like I was being sold to, but simply advising on the benefits and downside of each option. Ill definitely be using and referring AC & Heat Solutions again.

Ma
Review №68

Friendly staff member. Very responsive and educating.

Sh
Review №69

Rob and his crew are always courteous, efficient and professional. They always have done an excellent job at a reasonable price. They also warranty parts for a year. I would highly recommend them to anyone needing heat of air conditioning services!

Ke
Review №70

Always a great experience with AC & Heat Solutions. I’ve used them several times over the course of 10 years. Courteous and professional. ALWAYS honest and affordable.

La
Review №71

Look no further, youve found the honest and professional AC company you want to do business with in AC & Heat Solutions! After another company tried to scam me into costly repairs, a friend referred me to AC & Heat Solutions, and I could not be more pleased with the outstanding customer service I received from Sean. He fixed what the other company said was unrepairable in less than 15 minutes and at a fraction of the cost, offered valuable tips for me to know as a fairly new homeowner, and even unclogged the main drain pipe at no charge! I appreciated how Sean took the time to explain everything he was doing, and then showed me the completed repairs. God bless and thank you, Sean!!! AC & Heat Solutions has earned my respect and my business for life!

Ke
Review №72

Awesome professionalism. On time. Very friendly . Allowed me to watch repairs and was very informative about the repairs. Sean was very knowledgeable and professional. Im sold on these guys and glad to give them mg business . I will be referring them !!! I was referred to them and I can see why !!Thanks for helping me out diring the hottest time so far this year !!

Ro
Review №73

These guys are great. Jeff is very honest and sincere and followed through on everything exactly as he said. The crew was courteous, respectful and hard-working. Jeff took the time to thoroughly walk us through the use of the new systems. I now have four new AC units, cool and crisp air and a comfortable house. They cleaned up after themselves and aside from the comfortable air, you wouldn’t know they had been there!

Bo
Review №74

Very prompt response to our request for a service call (like inside 2 hours, even though the issue was not urgent). Cost more than reasonable. All involved were courteous and professional.These folks did our system installation. They impressed me then, and they continue to do so. Highly recommend.

Cy
Review №75

Scott was wonderful!He did a great job explaining what I needed to do for my AC, and he made sure everything was working perfectly. He was very nice and respectful of myself and my property! Will hire this company again for all my AC needs!

Ch
Review №76

Jeff & the team installed 2 complete new AC / Heat systems in our home. The crew turned up on time and carried out an excellent installation, working late until 7 pm to get it completed same day.Great job by a great company. Highly recommended.

Vl
Review №77

Disclaimer: I have no association with AC & Heat Solutions whatsoever; I am just their customer. They are doing regular service on my AC and furnace for several years. This summer they replaced my AC completely.I have the best experience with the company: quality work, done on time (I have never had to wait for them: if they promised to arrive at 9 am, they arrive at 9 am). Very polite staff, no mess left behind.And what is very important: their prices are very competitive. For example they installed me a better AC equipment for 30% less cost than was a competing offer.I dont hesitate to recommend their services.

xG
Review №78

Ive been using AC & Heat Solutions for years and Ive never had one complaint.Work is always 10 out of 10. The whole team is amazing.Rob and Sean thanks for everything.

Ch
Review №79

Right on time. Sean was nice, personable, (cute!) and very knowledgeable. Didnt try to upsell us anything. Charges were very reasonable. Rob (the owner) is great to work with also. As our A/C went down Fri late afternoon, he gave me suggestions on a couple of things to check. Hands down our new HVAC company!

Ke
Review №80

Scott came by to do the second of our annual AC and heating inspections. He did his typical thorough examination of our system and gave us immediate feedback. He was able to answer our questions. We definitely will continue our use of AC & Heat Solutions.

B
Review №81

Phenomenal Service & Pricing! Theyre our go-to!Our AC died, right in the midst of 100+ heat wave. I reached out to Robert with AC & Heat Solutions and despite a booked schedule, he arranged to make us a priority. He arrived the next morning, immediately identified and corrected the issue, answered all our questions & even provided us with a clearer understanding of our system. Their pricing was excellent & was shockingly lower than what we anticipated. Its a wonderful feeling to know who we will call for all future needs & more importantly, who we can trust not to overcharge for unnecessary parts/service. -We confidently refer AC & Heat Solutions to all our neighbors, family & friends!

Ki
Review №82

Sean has been taking care of us for many years he is always friendly, knowledgeable, and very thorough. He always explains what is needed very honestly and clearly.

Ni
Review №83

Second time this company and their technician, Sean, have serviced our home. On both occasions, circumstances resulted in us being told by ANOTHER COMPANY one thing was wrong and it would cost a fortune to fix. We called AC and Heat Solutions, and they sent Sean out to service our HVAC and provide a second opinion. When it was all said and done, we spent less money than previously quoted and were informed that our AC was perfectly fine and that it just essentially needed some TLC. I highly recommend this company. They are honest and always helpful. Also, on the two occasions I called in, Rob (not sure if he is the owner or manager) usually returned my call. The first time he went above and beyond helping me to figure out the cost for a replacement part and labor they would charge (which we ended up not needing anyway). And the second, most recent, time he made sure my HVAC service request was fit into his busy schedule the day I called. Thank you Sean and AC and Heat Solutions for your honesty! We will make sure to sign up for your maintenance plan on our soon to be next home.

Ad
Review №84

Our AC went out on a very hot day and they were able to help us out within 20 minutes even though it was close to end of the day. Sean explained what was wrong, worked diligently to repair it, and was very polite and friendly. We would strongly recommend their services!

Pa
Review №85

Ive used AC and Heating for many years. They installed a completely new HVAC system and reworked crummy duct work a few years ago, all of which has helped to heat and cool my house more evenly and efficiently. Sean is always friendly and very knowledgeable. He answers all my questions and explains things making it easy to understand. He also lets me know about other products but is not a pushy salesperson. I like to know what else is available but glad he doesnt push for the up-sale. When he was finished with the service, he left the area clean. I highly recommend them.

Ci
Review №86

Our experience with AC & Heat Solutions was excellent. The Technician, was on time for the appointment. He was professional, knowledgeable and very helpful in explaining HVAC systems here in Texas! We will definitely use this company again to maintain our furnace & A/C.

Pk
Review №87

Jeff was great! He took time to explain different items and didnt try to up sell to bigger and better products. He understood what my home needed and recommended what was best for the house.On the day of the install, the crew arrived on time and actually finished up ahead of schedule. They were professional and treated my home with care.

HE
Review №88

We had been with NO A/C for 10 days, battling with the Home Warranty company and their HVAC repairman (100+ degrees outside). We were told the part needed is out of stock with no eta. That was the end of it as far as they were concerned. I called Rob with AC & Heat Solutions. He sent Sean over asap. Sean confirmed the need the part, but came back later the same day with the out of stock part, and fixed our A/C. Super responsive, nice, neat and quick; not to mention extremely fair on the price. My go to guys from now on for my home and business. THANKS Rob and Sean

Mi
Review №89

When this weeks heat wave hit DFW, only one company could see me within 72 hours, and they saw me within 24 hours. It was AC & Heat Solutions. From the initial phone call to the formal diagnosis, they put my mind at ease saying that my description of the problem sounded like a text-book capacitor issue (a relatively inexpensive fix), which proved to be the case.Even though they accidentally lost my contact information, they held my appointment time, figuring Id call if they didnt show up. I actually called before-hand to confirm, which is when they shared that mistake. Nonetheless, the service technician, Sean, was on his way and ended up being on-time.When Sean entered my house, he removed his shoes without my asking. He welcomed my watching over his shoulder to learn, and he even taught me what he was doing along the way. After identifying the fault in the capacitor, he proceeded to make sure everything else was functioning properly.After fixing my AC, Sean taught me how to keep my AC units clean, and went into my attic to examine my duct work in order to help me know why one of my rooms hasnt cooled properly for the past several years (turns out, one of its ducts isnt connected).I never felt like I was receiving a sales pitch from Sean, just helpful tips for getting the most out of my AC.AC & Heat Solutions will be my go-to AC guys from now on. Thank you.

Tr
Review №90

Shawn (technician) showed up on time for my scheduled appointment. Was thorough and even went above and beyond when he noticed a return wasnt connected.

Ed
Review №91

Sean ALWAYS takes care of us. Been servicing our units for 8 years now. Excellent customer service and knowledge.

Ha
Review №92

Shaun, was on time and did great job as always. This is the only company I want working on my AC

Ma
Review №93

Theyve been taking care of my AC system for a few year now, and I have no complaints. They come when expected or give me a revised expectation. The explain what they are doing and why. The leave clear invoices for work performed. Their prices seem competitive.

Ce
Review №94

AC and Heat Solutions replaced my HVAC system a couple of years ago and Sean came out for AC maintenance today. He was nice, professional, and did a quick and thorough job. And he was very nice to our barking dog! Thanks, Sean!

Ke
Review №95

Sean from AC & Heat Solutions came to our house and did an excellent job in checking out our AC system. He was very thorough and gave details on what he was checking and his findings. He gave some very good suggestions on how to improve the system. I would definitely recommend AC & Heat Solutions.

Gl
Review №96

I was extremely impress due to a time issue, my AC was not cooling during the day the days were getting hot (90+) and within 2 days they fit us in their time schedule (exchanged schedule with another customer with their approval, which show a Hugh customer service driven towards satisfactory) found the problem fixed it so it was up & running at a fair price too. Wishing you guys / company the very best

Lu
Review №97

I was thoroughly pleased with Sean and the work he did, the way he explained things to me and that he went over and above - his service is top notch. Ive booked my annual services with them moving forward.

Pa
Review №98

From the minute Sean knocked on the door to the time he left after the repair, he was professional, courteous and conversational. I have seen other repairmen who are condescending and outright rude.Kudos to Sean! Because of this interaction, I have decided to keep AC & Heat Solutions on my contacts list.Thanks again!

Iq
Review №99

Sean is a rare find. Smart, knowledgeable, professional, patient with customers and dedicated to finding a solution. I valued his integrity in not trying to sell unnecessary service but providing good advice instead. He knows his stuff.

Sa
Review №100

This company is fantastic; they come through each and every time. Sean has been our technician and he is incredibly helpful and knowledgeable. I highly recommend.

De
Review №101

My experience with using AC & Heat Solutions for my AC problem was great! Sean was my service engineer and he was exceptional! I will be recommending this company to friends and family and plan to call them anytime I need future service!

Te
Review №102

When we encountered issues with our HVAC system, AC & Heat Solutions was one of the contractors from whom we solicited proposals. We ultimately chose AC & Heat Solutions to perform the work due to the following key factors:1. Attention to detail: AC & Heat Solutions invested the time necessary to survey and understand our situation, develop written proposal options and recommendations, present the options to us in a second face to face meeting, and answer our many questions.2. Quality of Installation: We felt that AC & Heat Solutions would be capable of delivering a high quality installation due to their many years of experience (both the supervisor and the installation crew), their attention to detail, and their customer centric attitude.In the end, we were not disappointed with the results. The equipment was installed as specified in the proposal, the system performance is in our opinion superior to the performance of the prior installation, and it was all done at a fair price.

Du
Review №103

Friendly staff. The two gentlemen that came out to check on my unit were able to come out within the same day I called in. They were very personable and professional. Will definitely call on them in the future!

Do
Review №104

June in Texas is not the time to have AC issues, but Rob, Sean, Jeff and their team provided 5-star plus service with their quick response, their comprehensive assessment and diagnostics of my AC system, their assistance in obtaining warranty coverage, and their overall professional and helpful manner in solving my problems. These guys are the best, and I wouldn’t call anyone else!

Sa
Review №105

Contacted on a Monday and had a technician at my house that Wednesday. Fast, professional and honest service. I will definitely use them when it comes time to replace my system and for inspections/ tune ups. Thanks Sean!

Jo
Review №106

Sean did a great job when asked to come out and give a second opinion. He cleaned the outside and indoor units and replaced a capacitor for $200. Another AC company quoted $9800 to replace the system when asked to just do annual maintenance. I will never use any other company again to service my AC unit.

An
Review №107

Sean knew quickly what the problem was and proceeded to replace a worn part. He provided helpful info for future efficiency of our units as well. This is our 2nd experience with this tech and company. Extremely satisfied with both.

De
Review №108

I had my units both serviced by Technician Shane from AC & Heat Solutions..Shane was very professional, serviced my units in a timely manner, was very informative on the service agreements, parts and continued service I might need.. Rob Summerlin thanks so much I will be purchasing my continued care for my units in the near future. I will be recommending you on to my friends... thanks for the great service. DeeDee

Jo
Review №109

I know almost everyone has had a good experience with them but I didn’t. I got rescheduled twice and every time they would reschedule it would be another week or two out of the initial appt time. If you’re rescheduling people, those should be the first come and I didn’t feel like I was that priority to them. My last reschedule, they wanted me to change it because there were other people who didn’t have a/c so they were gonna push me back again as if I didn’t already wait. I get helping the people in need but why make a schedule if you’re gonna do that. I’m sure they’re a great business but for me they’re a no go.

Ca
Review №110

Theyve been maintaining my old HVAC system for 15 years and its still kicking. I cant recommend them enough.

Ch
Review №111

A great company dedicated to serving the customer. They are knowledgeable, professional, responsive, reasonably priced - and honest. I rarely recommend companies, but I highly recommend AC & Heat Solutions for both equipment installations and service.

Ro
Review №112

Excellent service and they really got me out of a bind when another company dropped the ball and weren’t able to get the parts to get the HVAC system working again before Easter! Thanks Sean! Fast/friendly/reliable service and went out of their way to make sure we had air conditioning before the Easter holiday!

Pa
Review №113

My A/C went out this afternoon. I was baby sitting and was frantic. We our unit installed by AC Solutions 10 years ago and I can always depend on their service. He was here in a couple of hours repaired the issue and cleaned the unit. Great to be a part of the AC Solutions family!

Ra
Review №114

Smart diagnosis and excellent service.

Do
Review №115

Called AC & Heat Solutions for a system check up. He is always so helpful and answers my questions. Always prompt and professional. Great company to work with. Highly recommend.

Te
Review №116

Sean was right on time, efficient and got my A/C cooling again by simply adding refrigerant. Also loved that he wore clean footies on my white carpet.

Ch
Review №117

Sean was awesome! Reviewed our A/C systems and told us exactly what we need to do and how much it will be. We are very impressed with AC & Heat Solultions and will use them for all our HVAC needs!

TM
Review №118

Went above and beyond. Had some issues with my system and the team really stepped up to help me on a hot day. Would 100% recommend to my family and friends and would use agin.

Pr
Review №119

Great job by Sean! Very professional, thorough and very helpful with any questions. Highly recommend this company, I signed up with their maintainance plan as well. Very satisfied

La
Review №120

Arrived on time, technician was polite and conversational. Got right to work servicing two units. Completed both units in a short time. Offered ways to save money on this and future services. Very nice experience overall. Thanks so much. Will call for service in the future.

Mi
Review №121

The best HVAC company Ive had the pleasure to work with. Great pricing and quality work. Rob, Sean, and Scott were extremely knowledgeable.

La
Review №122

People know where they are talking about. They explained everything and it was all clear for me. Fast, on time, clean and friendly!

He
Review №123

AC Heat and solutions are great! I’ve been using them for years and they do great work and I know they always give me their honest opinion.

Vi
Review №124

AC & Heat Solutions helped me with an AC inspection. Sean was very professional, courteous, and informative. I recommend their services, and will refer to them again when needed.

Ph
Review №125

I’m highly satisfied and recommend AC & Heat Solutions. The Technician performed the service through the company had planned with respect and support all my questions and concerns about my AC and Heating units. I will continue to work with this company in near future. Thank you!

Za
Review №126

When he knocked on the door at the schedule time I was legit shocked because Im not used to ppl showing up on time. He did a great a job and our AC is blowing cool air again

Gr
Review №127

Been using AC and heat for the past 10 years, I know and trust them with their service and any recommendations. They are very fair and are competitively priced. Excellent service from Sean and owner Rob

Sa
Review №128

Very Informative Groupon A/C Heat InspectionUsing a Groupon made an otherwise costly service much more reasonably priced. I would not recommend the inspection at full price because it really doesnt take that long or involve that much work but at a discount it was worth it. The tech arrived right on time, was very nice, answered all my questions, and he didnt try to up-sell me. He ran the electrical tests on my ac/heater and determined that even though there was nothing wrong with the unit it could be more effective with a different setting which he showed me how to adjust manually. My only complaint is that he refused to clean out the four inches of built up leaves inside the outdoor fan because, it wont make any difference, but he did wash it down with a hose which he told me should be part of regular maintenance. He also explained some of the things I should know when I go to buy a new unit since mine is about 2/3 of the way through its life and not really worth doing anything to at this point. Overall I was satisfied with the inspection because I learned a lot and I can trust that my system is in good order but I am a little disappointed that I still have to open up the thing to get those leaves out myself.

Do
Review №129

Scott was extremely professional and gave us good info on what did NOT need replacing. That builds trust, and we are grateful.

Je
Review №130

Sean came out and serviced both of our units for summer. Extremely thorough! We couldnt be happier. Their service and pricing is the best.

Je
Review №131

I always call AC & Heat Solution for my HVAC system. I do the routine maintenance plan for a Summer and Winter Pre-check. They keep my systems up and running so I dont have a breakdown in the middle of the night. They can usually show up same day if I have any issues. I highly recommend them.

Mi
Review №132

Quick and friendly annual HVAC checkup. Tech was on time and knowledgeable of our systems. Have used AC and Heat Solutions for over 10 years.

Je
Review №133

I had an extremely poor experience with this company unfortunately. I came across their services via a Groupon they were offering. Before I purchased the Groupon, I was sure to check that I was in their service area, as I know that many of these companies only service certain locations. The Groupon website specifically says that they service:RoanokeTrophy ClubWestlakeSouthlakeGrapevineKellerColleyvilleN. Richland HillHurstBedfordEulessArlingtonFlower MoundCoppellLewisvilleCarroltonFort WorthIrvingPerfect! Im in Fort Worth and the city of Fort Worth is on their list, so I bought the groupon. I called right after to book the appointment. When I called, the receptionist put me on hold to check that I was in their service area. She came back and told me that she thought I was out of their service area, but that she would check with a manager and call me back. I explained to her that I specifically checked the service areas listed on Groupon to make sure I was part of the service area before I bought it, so I believed that to be a mistake. I also asked that when she spoke with a manager, she explained that to them that the Groupon states that they service the City of Fort Worth and that I am in the city of Fort Worth. On top of that, I am not even close to the city limits or anything questionable, I am in 76132. She called back and told me I was not in their service area. I was definitely upset at this point. I asked her to contract Groupon on my behalf since the information on their page was wrong and she said she couldnt. Which will be another call, waiting, and headache for me. On top of that, I cant get a refund from Groupon, only a credit that has to be used in 24 hours. I asked for a call back from their manager to see if they could make an exception, but apparently they were available to answer her question but not to call me back promptly. Very poor experience and customer support.

Ro
Review №134

This company was great! Very professional, knowledgeable and did a great job making sure our a/c was repaired properly. Always on time and returned phone calls promptly!

Ri
Review №135

Sean and his assistant evaluated the situation and provided the best solution for the circumstances. They were very responsive and professional in the performance of the alterations.

Er
Review №136

Purchases AC, air handler and gas furnace about 1 year ago. Good service and reasonable price and follow on support. I am generally pleased

Jo
Review №137

Excellent service. He seemed thorough and confident. Seemed to diagnosed the problem well. Fixed what turned out to be a very small and low cost solution instead of upselling a major problem that did not exist. Highly recommend.

La
Review №138

Been doing our work for years. They replaced both outside and inside units. Do all our maintenance and repairs. Absolutely no complaints. Highly recommend.

Ka
Review №139

I highly recommend AC & Heat Solutions. They are responsive, get to your needs timely & dont try to sell you on a new system if not needed.

Al
Review №140

Weve used AC & Heat Solutions for several years now. My experience has always been great. I would highly recommend this company.

G
Review №141

My technician was on time, very efficient and performed the work in a professional manner. The price was reasonable, and he explained everything.

Ju
Review №142

Iam very happy,with them, they quoted a price, and stayed with it.They came on the day,that said they would.The mechanics were clean, and fast, and didnt leave any trash.They recommended a unit for my house, and it works great.Ill recommend them to anybody.

Ka
Review №143

AC Heat and Solutions have been consistently reliable, professional and do a great job! I highly recommend them!

Sh
Review №144

Wonderful customer service. The gentleman took extra time and care to make sure eve was working properly

Jo
Review №145

Sean came out and showed me what caused the issue, replaced only the problem parts, showed how to maintain the units, what to prepare for in the future with our aging units, and then cleaned the units so they will operate at maximum efficiency. Nice guy, and I appreciated the education.

Lo
Review №146

Sean was on time and courteous he explained to me several issues I could have with my unit and how to prevent them I would definitely use them again

ru
Review №147

I received great service and the problem was identified. I appreciated the attention I received from AC & Heat Solutions!

Ro
Review №148

Always pleasant to deal with. Very trustworthy. This company is honest and reliable. Always on time. If you need HVAC repair or replacement these are the people you want.

Le
Review №149

Scott did a fantastic job! Timely, professional and efficient!!!! Thank you so much!

An
Review №150

AC & Heat repaired my AC unit. The technician was courteous and professional, and most importantly, he showed up within 5 minutes of the promised time. I would definitely recommend them.

Jo
Review №151

Very pleased with the tech. He in fact arrived on time. Gave the system a thorough check. reasonable pricing.

Da
Review №152

Courteous, Honest !!! Diligent . Straight forward and fair. Will continually calling if in need of AC or Heat services.

Ja
Review №153

Jeff Otterstrom explained everything precisely and was here for the entire installation of the full HVAC system. The team was efficient and professional. I did not realize how quick a system could be installed.

Ad
Review №154

A very profesional guy, we need more people like Sean. 👏🏻👏🏻👏🏻

Ch
Review №155

Sean was Top Notch.. Very informative and corrected the issue. I highly recommend this company.

De
Review №156

The Technician (Sean) was on time, very professional and explained in great detail the tune-up process steps he performed. I highly recommend AC & Heat Solutions.

BO
Review №157

Great service!! This company is not your typical HVAC company. They actually understand the science behind controlling your temperature. They take their job serious and have saved me time and money. Great job!!

Bu
Review №158

Sean was very knowledgeable and he was able to get our AC up and running very quickly. I would definitely highly recommend this company to anyone with AC/heating needs.

Ja
Review №159

Very nice and helpful tech. Walked me through the issue and was very clear. Explained my options in a helpful and simple way.

Wa
Review №160

A/C Heat Solutions is the best service in town. Reliable and great customer service.

L.
Review №161

Sean has been very knowledgeable and helpful in the work he does. He explained what he needed to do to fix my problems.

Ja
Review №162

Sean is an excellent professional. Thorough, knowledgeable and wasnt rushed with the service. Definitely recommended!

Ge
Review №163

Bi annual inspection and service. Great job. On time. Covered inspection with me.Will see you in 6 months. Thank you

Th
Review №164

Rob and his team are fantastic. I have used them for my business and home and they are the best.

Es
Review №165

He was very professional. When he came in he took his shoes off immediately. The work was done well and fast. The guy even worked in the rain. I would hire them again.

ch
Review №166

I am always treated with what I believe is priority treatment, my questions are always answered, service is always timely and we are never left without. It is our pleasure to do business with you and do recommend you to others. Thank you

Ka
Review №167

Have always had good experience with AC Air & Heat and Shawn is such a polite and knowledgeable young man.

Gi
Review №168

Great service. Always friendly and professional when called and asked questions about service or bill.

Ke
Review №169

Very professional and timely service. Sean spent the time to explain things and consult me throughout. Would recommend for sure.

Do
Review №170

On time and great technician. Very friendly and knowledgeable. Will call again for tuneup or service.

Ja
Review №171

Great service, was punctual, price was good. The best A/C company I have ever used.

Ri
Review №172

Sean was respectful and attentive to my interest in checking our HVAC system due to issues with condensate drainage and mold on vents.

Su
Review №173

Scott was outstanding! Troubleshot and corrected our issue quickly and professionally.

Da
Review №174

Responsive and honest. Highly recommend

Th
Review №175

Arrived on time, tech was very knowledgeable and professional. Very happy with the service and price.

Re
Review №176

Rob was knowledgeable and was easily and affordably able to trouble shoot my problem to my satisfaction. I would definitely use him for any assistance in the future!Rebecca H.

Ru
Review №177

Always the best and most reliable service at a fair price. Sean is great.

Jo
Review №178

We have used AC & Heat Solutions for both repair & new installations & they are honest, hardworking & all around a great company to work with.

Sc
Review №179

I had a very good experience with the AC & Heat crew and Jeff in particular. They got a big project knocked out in a day and did good work.

Ji
Review №180

Sean did a comprehensive exam to find issue and make sure it was the only issue. Professional and courteous!

Ke
Review №181

Very satisfied across the board with this company. Professional sales, service, installation and followup. Hope to do business with Jeff again.

Co
Review №182

Very pleasant and professional. Identified the problem and offered options before proceeding. Would definitely recommend them.

Ca
Review №183

3rd time using Sean and this company. As always, Sean is very professional and does a great job!

Gl
Review №184

He did a great job, on time , very professional , loved how he explained things to me.

Ja
Review №185

Scott was great and informative. He was honest and didnt try to perform any unnecessary upcharges.

Ro
Review №186

Got right on it. Diagnosed the problem. Very nice and professional

Su
Review №187

Sean was awesome. He took his time and explained everything to us. Highly recommend

du
Review №188

He has 20 years experience, nice and friendly..Ive never seen such a good young engineer, recently.

AA
Review №189

A/C HEATING SOLUTIONS IS FANTASTIC GREAT SERVICE & ALWAYS ON TOP OF THE GAME!THANK YOU SEAN & THE ENTIRE STAFF !Yippee Yay Yeah! :))

Mi
Review №190

On time good wok an reliable

jo
Review №191

Sean arrived on time, was courteous and very knowledgeable. He gave reasons for each possible repair option.

Do
Review №192

Sean always does quality work. He is very personable and always informs abojt what he did.

Ro
Review №193

Gents did a nice job and were very good at explaining the services performed and the current condition of the AC unit.

Pe
Review №194

Bought the Groupon, an excellent value. Sean was on time, polite, informative, and thorough!

Lo
Review №195

Ethical, responsible and professional. They fix the problem. No hard sell and they do not try and sell you what you do not need. Highly recommend this company.

LS
Review №196

Sean was great; On-time, polite, knowledgeable and fast! Will call on them in the future.

Ro
Review №197

These guys are great. Very helpful, knowledgeable and show up on time.

Ra
Review №198

Everyone was great, from scheduling (same day) to the service and expertise of Sean. I know Ill be calling them back in the future.

Ch
Review №199

The technician was very professional, courteous, informative and timely. I was very pleased!

Information
8 Photos
199 Comments
4.9 Rating
  • Address:950 E State Hwy 114 Ste 160, Southlake, TX 76092, United States
  • Site:https://www.acandheatsolutions.com/
  • Phone:+1 817-421-4190
Categories
  • Heating contractor
  • Air conditioning contractor
  • Air conditioning repair service
  • Heating equipment supplier
  • HVAC contractor
Working hours
  • Monday:8 AM–8 PM
  • Tuesday:8 AM–8 PM
  • Wednesday:8 AM–8 PM
  • Thursday:8 AM–8 PM
  • Friday:8 AM–8 PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Payments
  • Credit cards:Yes
  • NFC mobile payments:Yes
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