Steam Master Cleaning and Restoration

180 State St Suite 225, Southlake, TX 76092, United States
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Steam Master Cleaning and Restoration
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Sa
Review №1

This is by far the most professional team I have used. Ask for Salvador. Wish more professionals operated like him. Very professional and did the best job ever! Call today to have your floors look new. You can tell the first two pics was before. Last is after. Like new!

Ga
Review №2

Had our couch delivered from Hawaii today. It was smelling funky with water stains and looking really bad. Wife called Steam master cleaning and Salvador was at our house 2 hours later. Salvador was perfect in communicating what could be done and was honest about the possible results. He was able to save what we thought was a lost couch and we couldn’t be more happy with the outcome he was able to produce. Thanks Salvador

Ki
Review №3

Steam master was great!!! I love my new carpets they took care of the odor and the stains…Customer Service was great as well..

Ca
Review №4

Steer clear of this company. They ruined my upholstered Pottery Barn headboard/baseboard (heat and pressure were too high, fabric stretched out) and they ruined my master bedroom carpet (carpet was soaking wet for 3+ days, had a terrible smell and slimy film. It was so bad I had to replace the carpet before my out-of-town guests arrive the following week.) I called them the day after they did the work and they sent out two of their seasoned technicians who agreed the job was done incorrectly, but then the company wouldnt return my phone calls, gave me a fake mailing address, and became completely non-responsive. I ended up getting an attorney to write them a letter and still no response. They are the worst. I have photos and videos of the damage. They over-promise their services and have no integrity. I urge you to hire someone else.

Ca
Review №5

Jacob and Alexander came out just a few hours after I called which was very impressive. I was not home but my wife was and Jacob made sure to call me to go over pricing and the details. The carpets and rugs were cleaned with no issues and left the house smelling brand new. Highly recommend this company especially with same day service. When I arrived home they were finishing and Alexander even showed me around the van as they were putting the tools back. Very structured process and it was all around a great experience. Thanks guys!!

Ju
Review №6

We initially contacted Steam Master for carpet-cleaning only, but then we loved the awesome work Baron and Juan did, we asked to do our grout cleaning in the bathrooms and we were very happy with the result.We added more service as a result, and Matt did the air-duct cleaning. All the ducts are visibly clean and free of pollutants as shown in the picture.Thank you Baron, Juan, and Matt, we will definitely talk to you again for our next cleaning.

KD
Review №7

Salvador and Brandon came outto quote me on my couch which I havent cleaned it 4 years and my apartment carpet that I moved into 3 weeks ago, the carpet bothered me a lot and the apartment Im in has terrible management, so I decided to reach out to steam master cleaning which has five star reviews. Well all is can say is this place is Quality work!!! Amazing job you guys I really appreciate it... Everything feels so brand new and amazing smell too.. I love it!!! Yall awesome and super friendly and kind, Thank you Salvador!! Thank you Brandon

B
Review №8

Brandon and Dylan did a great job cleaning our newly purchased spa carpet and tile. Very knowledgeable and attention to detail was great. Definitely recommended by me!!Thanks,BILLY

As
Review №9

Jacob Pacheco did amazing job if cleaning our upholstery!Very detailed and thoroughly done!I would recommend him to anyone who needs professional work!!

Ma
Review №10

Salvador responded to my property and did an amazing job on the carpet cleaning! After 3.5 living there with kids, the carpet was in need of some serious deep cleaning, and he worked a miracle. Very satisfied with the results and well worth the cost. Highly recommend this company.

Dr
Review №11

What a wonderful cleaning company. Salvador was very professional and knowledgeable and my carpet looks great! Smells even better!! I will be a returning customer thanks to Salvador.

th
Review №12

Salvador did an amazing job cleaning our carpets! He was professional, thorough, and left the carpets looking brand new. The service was quick, and the pricing was very reasonable. Highly recommend him for anyone needing a reliable carpet cleaning service

Ni
Review №13

Carlos did a great job on my rugs!! He did it a little while ago and they still smell absolutely amazing. When my dogs come through and mess them up again I will be absolutely calling again! ☺️

St
Review №14

Salvador from Steam Master came out today and cleaned a sofa, chair and rug for us. He did a great job! Everything looks and smells clean. He was also very professional and friendly. I highly recommend him!

An
Review №15

Salvador came and transformed my couches!!! I thought I would have to buy new couches having 4 kids and now I have beautiful, very clean couches and don’t need to buy new ones!! I’m so happy! And the price is very reasonable for the amount of time and work! He also cleaned my stairs and just as happyI will be asking for Salvador again:)

Am
Review №16

Salvador did an amazing job on my cleaning service. I’m extremely happy with the service provided, Salvador paid attention to detail, leaving my sofa looking brand new. If you’re looking for a cleaning service I would definitely recommend.

Cl
Review №17

From initial contact to project completion, my experience with Steam Master has been nothing short of excellent. Someone always answered the phone! Brandon Sanchez was my technician, and he showed up on time, thoroughly assessed the work, explained everything in detail, and delivered everything he promised. Our carpet on our office was very old and had several latex paint stains, and Brandon did an incredible job cleaning it. The carpet got a much fresher look, and everyone in the office was so amazed by the difference. Thank you so much, Brandon!

Je
Review №18

Called to inquire about pricing but they wouldn’t give even a standard baseline quote for carpet cleaning. Scheduled an estimate/possible cleaning of an empty house; the guy who came explained he wasn’t sure how to treat the stains since we weren’t sure what caused them. He tried everything he had (and charged me for each failed attempt) and after, there was virtually no difference in the carpet color. I told myself that the cost was at least peace of mind that the carpet was sanitized, but I could’ve used my own personal shampooer for that and saved $815 or put that towards new carpet. Complete waste of money, don’t recommend, won’t use this company again.

Ta
Review №19

I had an exceptional experience with the steam clean carpet specialists, Jacob and Baron. Their same-day service, professionalism, courtesy, and attention to detail were outstanding. I would confidently rate them 10 out of 10. Highly recommended!

Ma
Review №20

Gabriel and Michael showed up on time, explained the process and was able to do the job the same day.I had an issue with cat smell from the previous owner and the team did an awesome job of eliminate the smell.They also steam cleaned the floors which had a film of dirt and grime. Spent so much time making sure to get each area of the floor clean and even ask me along the way if I needed anymore cleaning in specific areas.I do believe they did an exceptional job. Now the cleaning was pricy and as a customer/ consumer, I prefer a price list before hand. This was not provided by Steam Master management. That is the one thing I would have liked to have beforehand.Gabriel and Michael represented the company in a professional manner.

Jo
Review №21

I was in need of tile and grout cleaning and sealant. Steam Master had Michael and Chris out in two hours after I called for an estimate. Michael and Chris were upfront and honest, and after an hour and a half later, my floors looked amazing. These guys are true professionals! I made numerous calls for estimates, and Steam Master beat the other 4 competitors, so it was a win, win combination. Thanks again!

Vi
Review №22

Big Thank you to MATT LUCIO, he didnt just do a great job and stop at good. He went above and beyond. He definitely knows his job very well. I had some white chairs that I didnt think would be cleanable. They look brand new! He used a fine fabric shampoo cleaning and worked so hard. I will definitely be using this company again for any services needed in the future.

Li
Review №23

I made an appt two weeks ago with another company and took off work to be home. They showed up and told me they couldn’t do the job bc of the positioning of my apt. I called steam masters and they didn’t hesitate to work me into their schedule the same day!!!!I couldn’t believe it. What service! Matt showed up, assessed the property, and did what he had to do to make it work. My carpet looks brand new and my business now belongs to steam masters! Thank you Matt Lucio. You are a diamond and the epitome of professionalism!

MA
Review №24

Salvador is very friendly and professional. He makes sure all the stains from the couch came off and super clean. I would recommend his services to anyone that needs him.

Co
Review №25

Carlos did a great job on my tile! The grout lines were very dark. Thankfully he did a demo to show how dirty it was and it looks amazing! Thank you!

ov
Review №26

Salvador cleaned all my couch and the rugs. He is very professional and knows his job. I would recommend him to anyone that needs his services and also recommend him for a managerial position.

Wh
Review №27

Carlos did a great job with our carpet! He was very nice and professional, and got it done the same day I called!

Ma
Review №28

I am very pleased with the service from Matt Lucio! He was very nice and professional. I had just moved into my new home and needed a cleaning/disinfecting for the carpet in 3BRs. One of them had many stains and he was able to get them out! Great price and value. Thanks Matt!

La
Review №29

Matt Lucio repaired my bathroom marble floors! Accidentally stripped the top coat with grout cleaner and he was able to fix it as well as whiten my grout. Highly recommend.

Ni
Review №30

Mathew did a fantastic job for carpet cleaning. Steam Master is a very professional and very comprehensive service. They initially offered to come in and evaluate the carpet to give a quote free of cost. Mathew was very thorough and went over every detail of what the issue was, he walked through all the rooms with his UV light and showed me his concerns. He formulated a plan for his recommended services and explained everything in detail including the reasoning for his recommendations. The pricing is a little bit on the higher side but he offers a variety of services. Mathew initially used a commercial HEPA vacuum, then did a turbo power scrub, Level 1 pet topical treatment, neutralizer deodorizer, 3M scotchgard for the carpet to prevent further stains and to improve the life of the carpet. He ended the service with the speed dry fans. The carpets look very clean and smells fantastic. I would hire their team again. Great job Mathew! Thank you.

Co
Review №31

Matt and Josh were fantastic! Super friendly, detailed in the cleaning they did for us, and explained everything that they were doing and why. Can’t recommend them enough.

Sh
Review №32

Very impressed with Matt Lucio! He was able to get blood stains out of carpet that I just knew would be impossible to remove. Matt was professional, on time, took care into protecting the baseboards and front entry so the hoses would not scratch the door. We will definitely use them again.

Ra
Review №33

Salvador is amazingHe did an excellent job, took care of the stains and 5 star communication from start to finishWould highly recommend him for future jobs

Ga
Review №34

John Leon was quick to work with my budget and quickly finished my project. My carpet looks and smells good. Job well done.

Jo
Review №35

Matt Lucio was great explaining every detail about the work being done to my carpet. He took his time and was very efficient. If you are in the Fort Worth area I highly recommend 👌🏼

Al
Review №36

I got my sofa cleaned, wow great job Salvador. He left my sofas spotless and smelling great. Salvador is very professional and finished the job as he promised Thank you….you are very recommended. We are very pleased

Bh
Review №37

Salvador was a professional and did a wonderful job for me...carpet cleaning looks great and looks brand new...I recommend him highly!!!

Ly
Review №38

Salvadoro A was so amazing during this whole process! I keep a very busy schedule and hes the perfect amount of patience that I need! My carpets no longer smell, and my sofa looks like new! Thank you. HIGHLY RECOMMENDED!

Wh
Review №39

Matt Lucio and his co worked did an amazing job. My rugs and furniture look new. They were very detailed and professional. Would highly recommend and will use again

La
Review №40

Barron and Davis did an amazing job with our couch! Looks brand new! I would highly recommend them and we will be using them for our carpets in the very near future. Thank you again, Barron and Davis!

Na
Review №41

Carlos did a greatjob cleaning my sofa!! We will definitely be calling him out again.

Ra
Review №42

OMG!! Our carpet was BAD due to letting our two dogs use the front room as their room while we were at work. They did everything in there and it was not pretty (first photo can confirm). It was just time to clean it up and start training the dogs to wait until we get home to go outside. Matthew Lucio was FANTASTIC!!! He came in looked things over and suggested a pet level 2 clean, just look at the second photo. I am glad I called and had them come out, the stains are gone the smell is gone. I think the photos attached speak volumes to the work that Matthew and Steam Cleaning have and hold them selves to!

Br
Review №43

I called these guys to check out my sofa thought it wouldn’t be restorable, but Salvador came in and took his time to get it right! Thank you guys!!

Sh
Review №44

Salvador did an amazing job and was very thorough. His customer service was excellent and he was very professional. I’m so thankful that he made my carpet look new! He also took extra care on my linoleum floors. He definitely went above and beyond!!

Ni
Review №45

Fantastic service and great rates! Carlos was very friendly and great to work with! 10/10 recommend!

Co
Review №46

Excellent customer service and cleaning Salvador was very informative , helpful and kind I would definitely recommend steam master cleaning.

Ev
Review №47

Salvador did a great job! After introducing himself, he asked if he could come in (hardly anyone does that anymore). His quote was very reasonable; he wasnt a hard sell at all. Gave me some options & we went from there. He helped me move a small piece of furniture downstairs, which I appreciated. Our carpets look great, he was able to remove some stains. Will definitely request him again when its time for another cleaning!

Na
Review №48

Great job again Brandon Sanchez what a miracle he did I didn’t think it would help but sometimes u gotta trust the process he most definitely came in and did his job great attitude great costumer service well worth it

Mi
Review №49

Carlos did a great job on our couches! Fantastic service!

De
Review №50

Matt did a carpet cleaning service on my living room floor,and I am beyond grateful and surprised. Between dogs,and siblings with their dirt tracking shoes. I honestly never thought Id see my carpet look the way it did when it was first layed down,ever again. Matt made sure I got to see just that. He was very patient and understanding throughout the whole process. This is a very great company,and Matt most defense backed up their word with his actions,professional, and work.

Jo
Review №51

Salvador arrived on time and was very polite and respectful. He thoroughly inspected our rooms that needed work and provided an estimate that fit our needs. He left the carpets looking like new and smelled incredible. I would highly recommend Salvador and thank you for your hard work.

Jo
Review №52

A/c leaked at my house, the fluid came through the carpet in multiple places through out the house. We called Steam Master Cleaning and Restoration, they were on time, very professional, knowledgeable and did great work. They replaced the padding and cleaned the carpet to perfection. I recommend them to anyone who needs carpet cleaning or any service this company provides. 5 STARS

La
Review №53

I had a great experience with Steam Master Cleaning and Restoration. Salvador explained the process in detail and took great care in restoring my carpet and removing difficult old spots and stains from the carpet. Salvador worked fast and efficiently and I was very happy about the service. Do not hesitate to use Steam Master’s service and ask for Salvador and you won’t be disappointed.

To
Review №54

Can’t speak to the quality of their work but their drivers suck and will cut you off, even if you’re going over 50mph. Driving erratically, tailgating cars, just wanted to warn others after we almost got into a wreck with a truck and trailer when he decided to put out and cut us off.

Na
Review №55

Matt Lucio and Salvador did an excellent job cleaning our white boucle sofa. We learned the hard way that blue and black denim don’t mix with this sofa. Lucky for us they repaired the damage and it looks good as new!!

To
Review №56

Had my carpet cleaned by Adam he did a totally amazing job! Carpet looks super. Will be the company I use for future needs!.....Thanks!

As
Review №57

Salvador came out to my home and did an amazing job cleaning my carpet and couches. He was very nice and respectful. He took his time and made sure he cleaned everything good. Thank you Salvador!!!

Ka
Review №58

Trevon, was a really good salesman. And friendly , knowledgeable, professional, and explains everything very well to you in detail, and did an excellent job. I would recommend this company and Trevon, to someone else.

Jo
Review №59

Salvador argueta did an excellent job cleaning our carpet. Our carpet and rugs looks almost brand new and smells very fresh. He used some freshener as well. He was super nice and did a super job.

Av
Review №60

Brandon Sanchez from steam master cleaning restoration saved our couch! We kept it in the garage for a year while transitioning to a new home and it has never looked better and the best part is… It’s protected witch scotchguard now too so it’ll stay looking great for a long time!! It was my first time scheduling a steaming appointment and I just have to say the customer service is stellar! The person who set up my appointment was so kind and Brandon, the man who cleaned my couch was also very kind and informative! Our backs and glutes thank you for our cozy couch!!

Ja
Review №61

Best in-home cleaners in town, would recommend as well as Brandon’s services as he’s a great tech!

Wa
Review №62

Jacob L. came to clean our sofas and rug, did an amazing job. Highly reccomend.

Iv
Review №63

Salvador came out and did a great job. My 3 bedroom carpets look and smell great. Highly recommend the companys services and Salvador as a service tech.

Ia
Review №64

Salvador was fast and efficient and took out the marker stains from our toddler’s play space and the urine smell was completely gone! Stairs look brand new as well!

Li
Review №65

Jacob and Ivan did an awesome job cleaning my rugs. They were very personable and professional. They told me in advance exactly what the process would be. And the rugs look great!I would definitely call them again and will pass the company info onto my friends.Thank you!

Ge
Review №66

Salvador came and cleaned my carpets. He did an awesome job and was very professional. We highly recommend his service. Thank you Salvador!

Ca
Review №67

My service technician was Matt Lucio. He was punctual, very respectful and did above and beyond out of everyone I’ve had prior. My carpet looks brand new and my sofas are spotless. The attention to detail as well as the professionalism he showed left a big impression. I will definitely use him again and spread the word out to my co workers and relatives. Highly recommend to all

Kr
Review №68

I used the area rug steam cleaning service and was very pleased. The two large 8x10 rugs were in heavy traffic areas and had been through puppy potty training over the last year. We just moved and need to get them refreshed before setting them in the new house. When unrolled, they reeked of dog urine. Michael S made quick work of cleaning and sanitizing both carpets and offered a fresh scent on top of cleaning. The rugs look incredible and have no more smell. Michael S and Matt L were excellent. I booked a same day cleaning and they were exceptional.

Lo
Review №69

I called yesterday after reading all the great reviews on line and I am so happy I did. I needed a large wool area rug cleaned due to pet stains and an 8 year old sectional cleaned. JT was very helpful on the phone and got me scheduled for this morning. I had a fabulous technician, Salvador A. He was so professional, thoughtful and knowledgeable. He assessed my rug and couch and gave me his recommendations for the best way to clean and sanitize both pieces. He was very considerate of helping me keep the cost down as much as possible given my rug is vary large and needed to be sent out to properly clean it. He offered to clean my entry rug for free and deodorized some areas on my hardwoods where there had been pet accidents to deter future ones. Salvador worked incredibly hard without a break for 6 hours to clean my couch! And it was really hot here today! He brushed it thoroughly to remove all the dog hair, then vacuumed it and then cleaned it. My couch looks fabulous! And it smells great! Hard to tell it’s 8 years old- I am so pleased. I feel like I have a new couch! And throughout the day Salvador was respectful, professional and so kind. He told me if I’m not 100% happy with everything after it’s dried tomorrow to call and he will come back and do another treatment that is even more labor intensive. He is an excellent technician and I will request him again when I need more rugs and furniture cleaned.

An
Review №70

It was very easy to schedule an appointment. Salvador showed up earlier than expected. He took care of the Kitchen Tile and grout, area rugs and sofas and did a great job. Very satisfied with the service.

Sd
Review №71

Fantastic service.. very professional and absolutely got the job done..Would highly recommend the company

El
Review №72

Michael Solis - Cleaned our carpets!He did an AMAZING job! I have cream color carpets and it looks so clean and fresh. Thank you so much Michael for doing such an outstanding job.I would give you 10 stars if there was a place for it.Thanks again.

jo
Review №73

Very professional, helpful. Knowledgeable, efficient. I suffer with respiratory issues and the allergens in the carpet were not helping so I thought Id use them for my carpets to remove more dust from my home and it was well worth it for the price. Ill definitely use them again and recommend them to friends and family. Matt Lucio , my technician was a true professional and I thank him! He knew exactly what I needed and recommend a treatment to help. Very patient and accommodating. My carpets look amazing. So clean! Im glad I made this decision. Im very happy. Call them, you wont regret it

Ak
Review №74

I was impressed with Technician Salvadors quick and professional service. Our carpet and rugs are looking clean and fresh and it is all thanks to him. Very satisfied customer!

Ke
Review №75

Matt and Jacob did a wonderful job. They were extremely friendly and also made me feel so much better about the state of me carpets and furniture, even though I was embarrassed at the condition in which my pups had created. 🤦‍♀️. I highly recommend them both. Jacob especially put an extreme amount of effort into the whole job. Kudos to both!

Am
Review №76

Matt Lucio was my Technician. He was incredibly transparent, honest and helpful. He gave me tips on how I could clean and/or maintain my upholstery myself and let me know not to waste my money trying to get a 100% viscose rug professionally cleaned. I will definitely be calling back for any future needs.

Ja
Review №77

I highly recommend Steam Master Cleaning and Restoration! They were quick and was able to come for service the next day after calling. We had Salvador and Diego and these men were very professional and explained all their services and will give you great prices. The prices are based on the square feet of the rooms and any additional services you ask for. I had quite a few stains in the bedroom from nail polish to makeup stains, now it is all completely gone. These men worked very fast and efficiently, they were very sweet. Definitely will recommend to all my family and friends.

Ty
Review №78

Firstly let me say we were greeted with the most AMAZING customer service! Michael is the best! He helped me and my family from start to finish. He was extremely thorough, confident, well skilled, and patient. Michael ensured that we were getting exactly what we wanted. Amazing work & well done. Thank you. 10/10 highly recommend!

De
Review №79

Carlos did a great job with cleaning our sectional and area rugs

ke
Review №80

Called late on a Friday, carpet cleaned by Monday at noon. So pleased with the service and how good our carpet looks. Salvador did a great job assessing our needs and executing a plan. We have an older dog and stains occurred that we thought we would not be able to treat. All stains gone and I am one step closer to be ready for the holidays. So appreciate Steam Masters quick and quality service!

Bi
Review №81

Was told they could have someone at my house after 5pm for a quote, then got a call back saying they could do it right now (1pm) or they would just cancel. Easy enough to just say they couldnt guarantee after 5 in the first place. Why give me the run around? Dont over promise and then under deliver.

Se
Review №82

Damien’s and Matt were awesome. Pet level 1 treatment.

Ja
Review №83

Matt Lucio from Steam Master Cleaning and Restoration did a fantastic job cleaning my sofa. He was very courteous, punctual and thorough. He used a high-quality machine and a natural detergent that got rid of all the dirt and stains from my upholstery. He also gave me some helpful advice on how to care for the fabric and avoid future problems. My furniture looks brand new and smells wonderful. I highly recommend Matt Lucio and Steam Master Cleaning and Restoration for any upholstery cleaning needs.

Sa
Review №84

Jacob Leon, was very polite and professionalHe did a wonderful job and knew what he was doing.

Al
Review №85

Adam was great! I had my carpets cleaned for the first time and he was very informative. Explained everything he needed to do before just giving me a price over the phone. He customized a price that works for what I need and something that worked with my budget. Definitely recommend them especially if you’ve considered doing it yourself!

Ja
Review №86

Salvador came through and did a great job and they were available quickly to tackle the job. We got a couple of rugs done and our couch. Amazing and hard worker, super polite and would recommend!

Ca
Review №87

I was so pleased with the service provided by Salvador Argueta on pet stain removal of a new sofa and rug. Salvador explained the importance of the treatment for this particular stain. I would highly recommend Steam Masters and appreciate Salvadors professionlism and service.

Ca
Review №88

Damien did an excellent job cleaning my stairs. They look stellar and the carpet smells very fresh. Love the deodorizer and glad I added it to my device. I prefer Steam Master and recommend them highly.

Bo
Review №89

Rigo and Jacob were amazing. Very professional, arrived on time, worked within our budget, and provided excellent service. Highly recommend this company!

Je
Review №90

Salvador did such an amazing job on our red microfiber couch! It looks and smells incredible! 10 out of 10! Definitely recommend SMC&R to everyone. Its money well spent!

Am
Review №91

I highly recommend Matt Lucio he was very professional and knows what hes doing. He exceeded my expectations I never thought I would get out the stains on my carpet from my kids and dogs. He left my carpet looking brand new. I will definitely be contacting him for my future carpet cleanings

jo
Review №92

These guys were great Nick and Salvador were they cleaning techs and they did an amazing job. The carpets look brand new the tile looks amazing. Would use them in the future every time I need something clean whether it’s my house or clients house. 10-10 …

Da
Review №93

Jacob Leon did an amazing job with our carpet and tile!

Au
Review №94

Salvador was very professional and thorough. Talked through best options and did a wonderful job cleaning our bedroom carpet. Highly recommend to anyone needing this type of service

Ma
Review №95

Matt did such a great job. He cleaned 6 kitchen chairs, couch. reclining chair, twin mattress, living room and dining room carpets, 2 area rugs. He used Pet level 1 and II treatments on carpets. Speed dry in all areas. He was friendly and knowledgeable. I felt it was expensive, but a job well done.

Mi
Review №96

Absolutely amazing. 1 call and they were here within 2 hours 4 days before Thanksgiving. Wow. Donald and David are over the top exceptional. Pick up your phone now and get your floors of all types cleaned.Guys….. thank you so much for being gentlemen and professional. I hope you enjoy your little care package as well.

La
Review №97

My first time using this service, going by reviews and looking for something better than the usual locals, Zero,Stanley, etc. This is far and away the best carpet cleaning service Ive had for my home in the 4 years that Ive been here! Ive had my carpet cleaned nearly every 6 months by other competitors and nobody has cleaned it as well as this company in one shot. Matthew was on time, surveyed the carpets, very detailed in explaining the process and offering suggestions, but in no way pressuring. This multi-step process and using the steam to clean the carpets was what really got the stains out. I wish I had the before pictures to show you a bottle of red nail polish had spilled all across the floor of my tan carpets and its like it never happened now. Like New and smelling great, I chose the Lemon scent which was one of four choices. Ive never had a scent option before!!! It was so worth every penny. I will no longer allow any walking on my carpets with shoes. Highly recommended !!!

Li
Review №98

Tyler G. and his teammate Salvador were phenomenal! Prompt, polite, helpful and knowledgeable! With honest evaluations and recommendations of services needed! I will certainly use them again!! My furniture and rug have been renewed and refreshed and smell amazing!

Ja
Review №99

There tech matt came out and did an amazing job on my sofa and loveseat, very knowledgeable and took his time and it came out amazing! Got all are pet odors out as well!

Rh
Review №100

Salvatore and Nick did an amazing job on my carpet and rug cleaning. Very professional and friendly. We will definitely request them by name for our next service!

To
Review №101

Salvador did a really amazing cleaning my couches, left them looking brand new. Now I can have guests over. Definitely recommending their services to family and friends. Good and friendly customer service.

La
Review №102

I was canceled on by a previous company which left me stressed out and in need of a service. I called and was about to get same day service. Salvador A helped me out with an excellent couch cleaning and was super friendly and nice. He also helped me bring in a large package from my porch inside while he was packing up. I am very pleased with the service and would defenitly use them again.

Su
Review №103

Salvador made it clean easy. Highly recommendedFresh & clean again. All our rugs and carpet clean, sanitized and smells great once again!

Ma
Review №104

Brandon did his thing on my carpet! Never had them done by anyone before. But I’m glad he came out! Best customer service and an even better job!

LI
Review №105

Nick T did an amazing job cleaning my carpet! He was fair and professional. I highly recommend him and will definitely recommend him to others. This company in general is very professional.

Sh
Review №106

Jacob Leon has done a great job. Very professional and thorough.

Je
Review №107

Salvador arrived promptly and quickly got to work. I have 2 male rescue cats that started spraying my large sectional sofa and carpet and nearly ruined it. The smell before Salvador arrived was atrocious. He spent 4 hours working and by the time he left I couldn’t even smell the cat urine anymore! You need something cleaned, he’s your man!

na
Review №108

We had a number of bedrooms and a master living area that were showing some serious wear after 30 years. Even some very stubborn stains came out and the carpets look very good - almost like new. Tyler and his associate were prompt, professional and did an amazing job getting everything perfect. We will definitely use the company again and recommend them highly

Ja
Review №109

Had services for my Tile & carpet completed yesterday. I love it my carpet looks so good and smells Amazing and my tile also looks really great. Totally recommend if your looking for a good price and great cleaning! Adam was my tech and he was very polite and explained everything for me.

Jo
Review №110

Salvador A and Thiago were on time, very professional, efficient, , respectful and courteous. They did an excellent job on my cleaning needs. It was a pleasure to work with them. I recommend them highly and would use them again as needed. I have total confidence in them.John Fant

Be
Review №111

Matt Lucio did excellent work cleaning the upholstery on my sofas. Very professional, punctual, responsive and caring detail. Great job on the sofas they look and smell new.

Eb
Review №112

Matt Lucio did an excellent job with getting the stains out of my carpet. He was very professional and took the extra care and time to make sure everything was done well. Highly recommend!

Sr
Review №113

I got rug cleaning done from Salvador A and he did a great job on my white and grey area rug. He moved the furniture and service was very professional, arrived on-time and provided the quote immediately and service was great..

Lu
Review №114

Matthew Lucio was super helpful with our pet mess. He got the mess cleaned up very quickly and the carpet looks brand new. Very cool guy. Great experience highly recommend.

Ke
Review №115

Salvador and Nick were quick, efficient and professional. They showed up right on time and did a great job cleaning an area rug that needed some TLC. A beige rug at that. Looks like new after their work.

Mi
Review №116

Salvador made my couch that was completely stained and covered in dog hair look new. I’m amazed at how good it looks. This company is the best. 10/10 would use again.

Iv
Review №117

Salvador was excellent in cleaning my huge sectional couch. I have two pets so had signification wear and tear. He was professional and was very throughout through the cleaning. Would use him again.

Br
Review №118

Matt was very professional and and explained the complete process. I felt very comfortable with them being in my house AND my dog was comfortable too!My carpeting looks wonderful. Matt and crew are an asset to your company. BRAVO BRAVO

Ma
Review №119

Salvador did such a great job on my couch and rugs! My dogs ruined them both. I honestly thought I would have to get a new couch but he took all the stains out of both! My couch looks brand new! I saved so much money without having to buy a new couch! Thank you Salvador!!

Ch
Review №120

Matt Lucio did an exceptional job. He came on time , very professional and my carpet look amazing. Love his work ! Highly recommended.

Ma
Review №121

Fair in pricing Mr. Salvador did an excellent job of cleaning our carpet. Highly recommend Mr. Salvador Argueta for the services he has provided. 😊

Gi
Review №122

Matt Lucio and his team did a great job steam cleaning the carpet and chairs in our suite. We’re an MHMR Clinic and we deal with a lot of spills from the kids that we service. The carpet looked brand new after they were done. The chairs were brought back to life by their team. I recommend them highly. Their work was noticed by our executives and moving forward they will be used at dozens of our locations throughout the metroplex.

Ge
Review №123

Brandon sanchez got my carpet looking and smelling right! He has all the knowledge to get the job done right! Had pee stains. Not anymore! Even made it smell like theres not a pet in the home! Thank you steam masters!

Ma
Review №124

Michael and Brandon did an amazing job on all of our floor surfaces, which includes hardwoods, carpet and tile! Sparkle like new! Great job guys!

De
Review №125

Matt Lucio did a great job cleaning my carpet very professional but what I liked the most about him is that he respected that I asked him to wear a mask in my home he kept it on didnt pulled it up are down an I would refer him to other people keep up the Good Work Matt.

Jo
Review №126

Had a great experience with Gabriel and Erik reasonable pricing and great work.

Ma
Review №127

Moving in new house last owners had dogs and carpets were awful I can’t afford to change them so decided to get them cleanedMy carpets look almost new the lemon smell is amazingAsk for SALVADOR he did an amazing detailed service THANK YOU Salvador !!!

Vi
Review №128

Good quality ,arrived on time, professional !! Salvador is a great technician I’m going to use them in the future !!

Mi
Review №129

Salvador and Nick were amazing. They took the time to listen to me about areas I was worried about and did a phenomenal job. I have already referred them to my neighbors. M.Radford, Aubrey, TX

Ja
Review №130

Gabriel did an outstanding job, very thorough cleaning process and really made sure to get out every concern I had on my carpet, he really informed me on all treatments and equipment used in home as well.

Gl
Review №131

Salvador came out and it smells really good, carpets are looking amazing and I really recommend him anytime!!!

Ke
Review №132

Great communication before and after the service, pleasant crew, high quality result. Everything you would want in this type of service. Thank you steam master cleaning and restoration!!! Tyler Gray has done an amazing job at all of our rental properties!! Would highly recommend!!!

Ni
Review №133

Everything was of top standard, nothing too much trouble, the carpet throughout was lovely, clean and well maintained. Michael did a top tier job; very pleased & customer service is exceptional. Thank you!

ki
Review №134

Salvador A was so thorough and professional. He cleaned my carpets to perfectly. I will definitely use this company again and request Salvador. A1 service

Ru
Review №135

Spilled over a gallon of water in my master room, called Steam Master late Friday and they were able to come first thing in the morning. Damian provided an exceptional fast service. He answered my questions and concerns. Price was reasonable, will definitely use them again.

ki
Review №136

Rigo and Jacob are the best in the world! They were polite, thorough, and knowledgeable. Will use them again!

Ea
Review №137

I had Trevon do my carpets on Saturday and he did a great job! He was very professional and funny too! Highly recommend him to get cleaning done.

Ma
Review №138

Jordan came out to clean my carpet, he was very personable and easy to talk to and did a phenomenal job completing the cleaning. Job well done job…I totally recommend this company.

Ar
Review №139

I am very happy with this company . The person who cleaned my carpet name Salvador did an excellent job . They are very professional and prompt .

Br
Review №140

Matt Lucio did a great job on our nursery chair! Looks brand new. And very friendly service! Will use them again.

Be
Review №141

Called Steam Master Cleaning for the first time last week and had them come clean my carpets, tile and grout, and polish my marble countertops. The carpets smell fresh and look fantastic! I didnt even know my grout was a light gray underneath all the dirt they removed. Plus my countertops are back to a home and garden magazine finish! Thank you so much Adam! Steam Master Cleaning just earned a lifetime client!

N
Review №142

Salvador came out….. Did a fsntastic job. Everything smells great…. Carpets look amazing. Got an old stain out that I was concerned about. You can’t even tell it was there.

De
Review №143

I needed a move out cleaning done and these guys really came through. Salvador was incredibly professional and efficient! I appreciated his work!

Sa
Review №144

Great service from start to finish. I called at noon and Adam and Orlando were at my door ready to start at 3pm the same day. Adam and Orlando did a fantastic job of making sure my couch was clean and fresh.

La
Review №145

Matt and Tyler did an amazing job cleaning our upstairs and downstairs! They explained the cost and made sure to walk us through the entire process! I will definitely recommend them!

Br
Review №146

Seth Parrish did an outstanding job, cleaning and scrubbing two rooms of carpet for me.

Ma
Review №147

Baron Johnson was so friendly and understanding about my elderly Mothers needs for her home. He did a fabulous job!!!

Ar
Review №148

Professional and diligent staff at Steam Master Cleaning. Jacob and Nick did a great job cleaning the carpet in our home. Would definitely recommend them.

Xi
Review №149

Great service! Matt and Trevon was in charge of our deep carpet cleaning and they were very professional and nice to discuss about our quotes and services offered. Our carpet is now clean!!

Sa
Review №150

I I am highly impressed with cleaning services that offered by Jacob and Felix, the staff is very professional,detail -oriented and reliable.Great service and excellent cleaning provided by them.It is my pleasure to recommend Steam Master cleaning. Thank you for the excellent job you did!!!

Ti
Review №151

Salvador was great today. Cleaned and deodorized 2yrs worth of dirt and grime through the whole house. I would highly recommend them.

Ju
Review №152

Very professional and polite. Great job Jacob!

be
Review №153

James did a great job cleaning my heavily pet stained carpet. He also cleaned a rug, mattress and a couch. Best carpet cleaning we’ve ever had and I highly recommend!

Ju
Review №154

I had my entry marble tile repolished by Gabe and Jeremy. They did a beautiful job and my floors look brand new. Thanks for a great job!

Jo
Review №155

Brandon gave my carper the works! Stains and dirt are gone! I highly recommend this guy at steam masters! Best customer service and knows his stuff!

Fr
Review №156

Matt Lucio was on time and very professional. Matt was also very knowledgeable about the services his company provides. I would definitely recommend this company to family and friends.

ta
Review №157

Adam did an amazing job cleaning my carpets. I called and they were here the next day. All the stains were removed and everything looks like new!!

Me
Review №158

Great customer service and happy with results. Im very happy with the way my couch turned out and will definitely recommend.Thank you Salvador!

Da
Review №159

I used their services today In my master bathroom, Salvador did an amazing job, it was clean and fast and he was very nice and friendly. Will use them again!

Da
Review №160

Baron is the BEST!!! He did an AMAZING JOB!! I will definitely reschedule with him he is AWESOME

Su
Review №161

Same day service - sick dog threw up blood all over carpet in two rooms! Matt was wonderful- can’t believe great the carpets look!! Will definitely use their services again!! Thank you Matt

Al
Review №162

This dude Bryan S was an absolute genius when it came to removing those stains from my carpet. He has excellent customer service. Recommend these dudes to anyone!

Za
Review №163

Would recommend Nick and Salvador for the job! They were professional, did a great job on our tile and grout, and were easy to work with!

Bi
Review №164

He have some air bnb that needed cleaning and detailing - treatment and it was all completed very fast and efficient we have the team Trevor and Salvador coming and they were really nice and helpful we are really glad we found them

Ja
Review №165

Matt Lucio was amazing! My carpets and area rug look brand new. I received the pet level 1!

Yo
Review №166

Loved it got my rental home carpet cleaned , which smelled awful and had pet stains,Matt Lucio came in with his helper Trevon got the job done and left leaving my carpets like new and smelling soooo goodFive star ⭐️⭐️⭐️⭐️⭐️ for sure!!Very professional young men. Thank you guys

se
Review №167

Matt and Trevon did a very great job. My area rugs were pretty stained. It looks like new now. I am happy with their claening.

An
Review №168

I love the great smell of my carpet!! Salvador did a geat job! I would highly recommend him to my family thanks steam master!!

G
Review №169

Matt Lucio very knowledgeable, came in for a free estimate carpet work and provided great insights about carpets in general. Good stuffs

Ja
Review №170

I would like to say thanks to Salvador @ Steam Master did a great job on clearing my carpet. Highly recommended 5stars

Al
Review №171

Adam was extremely professional and responsive! He cleaned my air ducts and carpet and did an amazing job! Consider me a lifetime customer.

Yo
Review №172

Jacob L done great job and very helpful.

De
Review №173

Matt Lucio and Treyvon, Came on time, cleaned my couches that drastically needed it. My house smells great and I’m very happy with the service Provided!

Ma
Review №174

Salvador did an excellent job cleaning my carpet. I will be using Steam Master again to clean my carpet.

Yv
Review №175

Very impressed with the quality of the cleaning and Matt Lucios professionalism. I wish I would have contacted them sooner...my rug is white, again! Thank you!

Fr
Review №176

Salvador and Alex cleaned the entire home…. Excellent job. Thank you, Steam Master. I’ll recommend you all time and time again……

Ro
Review №177

Gabe and Matt did a great job cleaning my carpet. They were able to clean a stain I thought was beyond cleaning!!

Ch
Review №178

I am very impressed by the kindness, service and professionalism of Tyler and (Shane). It’s rare to find such hard working and pleasant young men.Thank you for a great first time experience.

Ch
Review №179

Matt and his team came out and refreshed my vintage 70’s couch and it really looks and feels and smells much better now.

Va
Review №180

We are new to Texas . We have used this service only one time . I strongly recommend this Steam Cleaning services .( Mathew ) Affordable prices too .Mathew did Great job 👏. Strongly recommend this person .

Ta
Review №181

Micheal did a great job!!!🤩 My carpet and furniture look amazing. It smells great and I will use Steam Master Cleaning again 🥰

Pr
Review №182

This was my first time using a carpet cleaning service, and Mathew did a fantastic job! Will definitely be using these services again. Thank you!

Ji
Review №183

Salvador came to house and cleaned my very dirty rug. Got it looking like brand new. Keep up the good work!!!!

Da
Review №184

A huge shoutout to Adam, at SteamMaster! i needed a blessing on the damage my toddler caused on my new joybird couch! adam came by and cleaned my spot filled couch. highly recommend!

Je
Review №185

Tyler Gray did a great job. Was punctual and after the treatment our room smells much better and not like dogs!

Pa
Review №186

Matt Lucio did the allergie relief treatment and got out blood spots from the carpet. And did a marvelous job! Thank you!

Ed
Review №187

Bobby and Salvadore did an excellent job cleaning the carpets at our business, with great communication and customer service.

Ne
Review №188

Matt Lucio was very professional and explained everything in detail. Such as the turbo power scrub. I highly recommend Steam Master!

St
Review №189

Richard was veryprofessional and nice. He did a great job on my tile and carpet.

Ta
Review №190

Salvador and Alex did a great job clean our carpet at Chacon Auto’s we thank you

Ke
Review №191

Had my granite, carpets and air ducts cleaned by Adam, he did an amazing job and was very professional! My carpet looks brand new!

Mi
Review №192

Matt Lucio deep cleaned my sectional couch and it came out amazing. Thank you Steam Master Cleaning I will definitely use y’all again in the future.

Be
Review №193

Jacob Pacheco and his partner did a great job at our house with the rug cleaning and tile/grout! Thank you!

An
Review №194

Michael was awesome. On time, very Informative and had exceptional service. I will recommend him to everyone I know!

Ms
Review №195

Matt Lucio pre-sprayed, scrubbed, and steam cleaned the carpet. It came out amazing! Thank you so much, highly recommend

Do
Review №196

Adam did a great job today for my family. He is a real professional and kind. Thank you Adam!

Ja
Review №197

Matthew Lucio steamed my rugs and made sure that the spots were completely gone, took his time and showed me afterwards to make sure I was satisfied.

de
Review №198

Matt Lucio, and Sergio did a great job on cleaning everything. Matt explained exactly what you needed and 5 star service

Or
Review №199

Everything was a 10/10, my couch looks brand new now. Great Customer service to Nick, Jacob and Illana I appreciate y’all

Information
75 Photos
199 Comments
4.9 Rating
  • Address:180 State St Suite 225, Southlake, TX 76092, United States
  • Site:https://steammastercleaningsouthlake.com/
  • Phone:+1 214-283-5807
Categories
  • Air duct cleaning service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • On-site services:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
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