We had G1 Air come out and give us a quote on a unit upgrade. They were extremely honest and advised that it would not benefit us since our unit was very efficient. We love their honesty and will, moving forward, recommend them to family and friends.
Omar checks my AC and Heating system twice a year. Always prompt, kind, and informative. He has earned my trust if anything ever goes sideways with our AC system. Setting up the appointment is always easy too.
Initially we were very pleased with G1 Air. They replaced our AC system. They didnt quite finish everything the first day, but did request payment right away. This should have been our red flag. I usually dont pay until all the work is completed and I should have done that here. They promised us over and over they would return, but days kept going by without any attempt on their part to get back out and fix the remaining issues on our system. The system was installed on 9/11/2024 and it is now 10/31/2024, so we are pretty confident they have no intention on returning to correct the outstanding items. The return air was not put in level and the insulation is cracking, they left several hangers from the old system that were no longer needed just dangling, and they didnt reconnect a duct smoke detector they were supposed to do. Fabian told us over and over he would personally make sure it got done, but then he stopped responding to emails a few weeks ago. If they would have just finished these last few minor issues, they would have had a 5 star review from us, but to just ghost us when they werent finished with the job is so unprofessional. Now I have to hire someone else to come finish the work.
Our AC stopped working.We had a company come out who said it was the compressor. We had two more come out to give us competitive bids. The bids ranged from $3,500 to $8,000. Then the company I had decided on didn’t respond so I had G1 come out. Omar looked at the situation and informed me my compressor was fine. The problem was just a blown fuze. The fuze holder was damaged but the compressor was fine. WOW! All those other guys were getting in line to sell me thousands of dollars of equipment I did not need. Then by luck, Omar showed up. He replaced the fuze and the connection box and for a few hundred bucks I am back in business. Thank you for your honesty G1Air!!!!!
Omar came in a did a quick and professional job and fixed the air conditioner in a short time He gave us information on maintenance of the system and offered us an excellent deal on twice yearly maintenance. A friendly young man, helpful and courteous. Will definitely be using G-1 in the future.John Hasbrook
My A/C stopped working this afternoon. I called G1 Air and they were able to send a tech out in just a few ours. When the technician Adrian showed up, he got right to work immediately. Adrian was professional, honest, and friendly. He was able to find the problem and took care of it right away. He even took me outside and showed me what was wrong with the unit. It turns out the A/C capacitor went out. 2 years ago we had the same issue, I called Elmer’s and they charged over $800 to fix the same problem G1 did for $295! I was blown away. G1 is hands down the best A/C company I’ve ever dealt with and will be the only A/C company I deal with from now on. I will be recommending them to friends, family, and clients. If I could give Adrian and G1 10 stars, I would! If anyone is on the fence about what A/C company to call, look no further. Seriously! Give G1 a shot and I promise you will not be disappointed! Thank you Adrian and G1 for getting our A/C running again in this heat!
Omar always does a great job and is very conscientious in his work. Great company to deal with.
Great service, service guy was great explained everything to me on how a/c unit runs. Highly recommend for your a/c unit problem 👌 👍 Thanks G1 air.
Great service. The guys were very helpful, everything looks nice and neat. They cleaned up after themselves and my new AC is up and running great. I would definitely recommend them to all my friends and family if they need AC repairs or replacement.
Excellent service! Omar was very professional and answered all my questions! Thank you so G1Air.
The ac decided to stop working on this hot Sunday morning. After our own troubleshooting we called in the experts. Adrian arrived mid afternoon and quickly diagnosed the problem. We now have relief . Thank you for coming to our rescue.
Gilbert exhibited top notch customer service and fixed the issue in a timely manner. Highly recommend! Thanks again!
Great service, reliable, professional and very friendly. Omar explanation of the issue and possible solutions was very thorough. Highly recommend this company.
Zach was AMAZING! Very professional, friendly, and knowledgeable. All of my issues were resolved in a quickly and explained in a way I could understand. I will definitely use G1 again and refer my family, friends, and neighbors. 10/10 would recommend!
A debt of gratitude to Lynn at G1. Lynn made the whole experience a pleasant one. Absolutely great experience working with her. She handled everything very well and answered all my questions that I had along the way so that I knew what I needed. Amazingly professional and competent!
Always on time, knowledgeable, efficient, and pleasant. Great to work with. Thank you!
Very efficient with doing a maintenance check. I asked then a totally different question about the efficiency of my bedroom duct and he took the time to look in my attic and let me know what was happening, he had taken pictures to show me so I could get an understanding.
Amazing service and very quick. Omar was at our house on a Sunday in under an hour and fixed the problem. Will absolutely use you for the foreseeable future!
G1 recently purchased the company that installed our unit a year and a half ago. I had them out for maintenance on our unit this week. There was some confusion on what was covered, but I was able to speak with the owner, Justin, about it. He was very professional and understanding during our conversation. I was very impressed with everyone I had contact with.
The G1 Air technician, Omar, did an awesome job of repairing our air conditioner. He was very professional and explained everything he was doing. We were VERY pleased with the service.
In the middle of summer our AC stopped working. We called G1 Air and they came right over. The technician said our drain pan was full and the float switch caused our AC to turn off. They cleared our drain line and the AC started working again.I’m grateful for their quick response as we have children in our home and it was HOT! The technician was kind and knowledgeable. Will definitely use them again.
We have had the best experience working with G1 Mechanical! Not only did they do an excellent job installing the AC Unit at our office, they respond to maintenance requests timely and efficiently. I will always recommend this business!
Excellent professional service by Omar!!!! Second visit and Omar continues to provide outstanding customer service. Definitely want Omar on all our visits!!!
Anyone that needs work on their air or even a new unit?Call G1Fantastic people and service!Justin and Shelley are very honest, personable and will make it happen.Wish I could give more than 5 stars!
Excellent service from Thomas. Honest and accurate. Very pleased!
G1 Air and the entire team did an outstanding job on our house! They were engaged the entire time and explained everything throughout the process. Highly recommend!
Justin and his team have been great to work with over the years. Trustworthy and fair. Would recommend G1 for any AC needs!
Excellent, professional Tech. Showed me everything that was wrong and what he did. Thank you Omar.
Got a service done by Omar, great price, and great customer service! Shelley was also very kind over the phone! 10/10 will use again
So my blower motor died and Adrian came and knocked it out. Very professional and affordable. Will be doing business again.
G1 Air is an amazing company and they really care about their clients, the techs Omar and Zach are great. I would recommend this company for your HVAC needs.
Great help! Omar was very helpful! Definitely informed me on my system and how to ensure it’s taken care of! Thanks again y’all!
Omar was awesome! G1 showed up on time, kept me informed, and did exactly what they said they would.
The experience I had today with Omar from G1 Air Conditioning Co was one of the best I have ever had. Thanks.
Great service from Adrian!! Fast, friendly, knowledgeable, efficient and very professional. Recommend highly
Thanks for the great service !!! Tommy was an exceptional serviceman !!!
Great service. Very professional.
Excellent!!!! Lynn was very helpful, she explained everything so I could clearly understand it.. she deserves a raise! Lol
Lynn does such an Amazing job, always in great spirits and we’d love to recommend her!
Great job good people long time Customer I will keep using their great service
Omar was great! Very personable and knowledgeable, can’t recommend these guys enough!
G1 Air knocks the ball out of the park! Never been happier or felt more secure with the knowledge and workmanship that was provided!
Always has been a great company to work with. Great employees no pressure and knows what i need
The service was prompt and the technician was very knowledgeable. The problem with our system was diagnosed and fixed to our satisfaction.
Great service would highly recommend! Our technician Zach was exceptional.
OMAR did a great job, he cleaned the coils, and diagnosed the problem with the air filtration
Great experience working with Justin, G1 Air is the best!
Amazing customer service! Super helpful and overall great experience
Called G1 and the person who helped me were very professional and was able to help me with what I needed
Tech found my issue and had a fair quote, fixed in a timely manner
Lynn was very professional and helped me with all of my questions.
Lynn is amazing! Always helpful, always happy. 😁
G1 stands for God first. This is a company that I can stand behind.
Awesome took care of everything great service….
Very knowledgeable crew! Competent on every level
Outstanding Service Always. Easy to Work with.
Thank u for your excellent service G1 Air!!
Great prices and quality service and great people
Great service! Knowledgeable technicians.
Very pleased with honesty and the work performed.
Prompt, professional service and technician (Omar)
Thank you G1 great company
Thank you Lynn for the advice!
Great service!
The technician was great.
Excellent service
Omar was knowledgeable and very helpful with determining what the problem was and what options I have. Thanks.