I would like to praise San Marcos AC and Heating for a fantastic job on installing a new HVAC for me. After 23 wonderful years with my original AC it was time! (God rest her soul…she was a champ!!) It was a very overwhelming process in deciding which company, which brand, and what type! I have to say that San Marcos Air was the right decision in every facet; from the sales process, to install, it was an awesome experience! James, David, Jarred and Elijah were professional, considerate and excellent at their jobs. Gotta give extra kudos to Jarred who had a full arm cast past his elbow and worked effortlessly. Impressive!I highly recommend them for any HVAC needs you might have. Im so happy and satisfied!
Jarred from San Marcos A/C & Heating did an excellent job assessing my moms HVAC system. He was extremely knowledgeable about the system and explained everything clearly to me. He even crawled in *very* small spaces in the attic, taking pictures and videos to assess and show me what hed found. He gave us a full accounting of the system and SM Air A/C & Heating followed up the next day with estimates for any further work we chose to do--all without pressuring us toward anything further. Highly recommend this company--friendly, professional, and very responsive. Five Stars! *****
Initial Site VisitDavid came out to do a site visit before providing an estimate on installing a new compressor/evaporator for our Mini-split A/C system. He was quite knowledgeable and when he was done, I felt confident we were in good hands. Very professional in both his trade and demeanor. Friendly, too!InstallationDavid squeezed us into SMACs hectic midsummer schedule and his A-crew, Aldo and Hugo, arrived just a few days after I authorized the estimate. There were some parts of our old system (the line sets and communication wire) that were still new from the first installation (just 18 months ago), so we upcycled those to save a bit on parts and labor.The crew were here promptly at 8 AM and had finished by noon. In that time, they never took a break (in 95 degree heat) they installed a new 18,000 BTU evaporator/condenser (the exterior unit) and two 9,000 BTU indoor inverter/splits. I thought, this must be some sort of record so I asked for a tour. Aldo walked me through what theyd done and, sure enough, everything was in place and running like a charm. That was a week ago but I wanted to get some run-time on the new system before writing this review. No problems.The entire experience of working with SM Air was positive, from Davids initial visit to quote the job, to the efficiency and professionalism of the crew. I would challenge any other crew of two to do such thorough and accurate work, installing a like system in less time. This was our second go at having this type of air put into this same building. The original installation contractor was not only much less efficient, taking three days for the same criteria, but more expensive. Id rather have my teeth pulled than work with them again.Im not privy to all of the contractors in our area, but Ive been working with contractors (in industry) for 30 years and cant imagine finding a better company that performs this kind of work...anywhere._______May 2024We had both of our AC systems serviced by Curtis, who was fast, thorough, professional, and friendly. He was great and it was clear that he knew his business. Thanks!_______January 2025Jason and Curtis did an exemplary job of replacing an element in our heating system just in time for a winter storm with fierce conditions, rolling in same day. Very friendly and professional. So far, weve had several jobs, large and small, with SM Air and I know of only positive things to say. It seems like a very well-run contracting company that hires only the best of technicians. Thanks, guys!
SM Air continue to offer excellent, affordable and friendly service. Curtis was so knowledgeable and helpful and explained well the issue he identified with our system! Thank you SM Air and Curtis- you continue to be the best!!!
Super fast service with a smile! I am extremely happy with my experience with Curtis. They scheduled us super fast and fixed our issue quickly. I definitely recommend this company.
David and Jarred did a great job for us. A friend had recommended SM Air to us and we’re so glad they did. Prompt, courteous and knowledgeable!!
My experience with SM Air was excellent. Curtis arrived as scheduled, was very respectful of my home, listened to my concerns and addressed them, putting my mind at ease. I highly recommend this company for their honesty & professionalism.
Have to emphasize that there are many reasons they get a 5 star rating so consistently on Google. Affordable prices (better than the competitors we got quotes from), responsive to phone or text, and they have great technicians. They put in a new HVAC for us today, and they very carefully cleaned up, did a great job, and made sure it worked properly. Highly recommend you work with SM Air!
SM Air helped us with a commercial installation recently. The team was knowledgeable, professional, and were great to work with. I would use them again and recommend them for anyone who needs service or installation.
The repairman was at my house within 15 minutes of my call. He was polite, considerate, thorough, and very knowledgeable. He also followed up on his findings immediately. I would highly recommend this business.
I will always call on these guys for help. David and Jarred got it done.I had a great experience with San Marcos AC! The team was incredibly polite, arrived on time, and made sure to clean up thoroughly after the job was done. The pricing was fair and transparent. I highly recommend them for any AC .
I have a small business and have used other AC companies in the past to service our AC/Heating unit. SM Air really delivers exceptional service and have gone beyond my expectations. From the way they handle calls, they way the technicians perform their work and leave the place very clean after, even their billing systems is easy and convenient. I love their quarterly service and it keeps our unit running great!
Jarred did a remarkable job. It was a pleasure meeting him on this extremely cold January day. He and James did everything within their power to make sure my family would have a warm home on the cold days to come. Thanks guys!
Jarred was out tech this time and the experience is always consistent. This time, our heat check went smoothly, but we mentioned some differences between rooms during extreme temperatures. Even though it wasnt part of this service call, Jarred measured intakes and vents and we received and a call from David to learn how to more about their airflow balancing.
James quickly diagnosed and repaired the problem, we also signed up for their twice yearly maintenance program to prevent future issues. We have been very happy with SM Air. They are always very responsive and professional.
Jerred was TERRIFIC! My system stopped working and was making a loud clattering sound. I called SM Air and Michelle immediately sent Jerrod out to investigate. He thoroughly diagnosed the issue and explained what needed to be done. I am impressed with SM Air for so quickly getting a tech here.San Marcos Air has done an outstanding job of standing behind the HVAC they installed last year. The new unit became problematic after a few months, and after over a year and a half they sent technicians out several times. It turned out the new unit was faulty and they replaced the unit with a new one.
Jarred and Elijah did a great job! They arrived on time and were professional and personable. Despite a challenge with our WiFi and the thermostat, they were able to get us set up and running quickly. Thank you!
These guys have installed three different units for our family. They do great work, are super nice and helpful. The respond quickly if you have a problem. We are now retired, but have redone houses for a living for years. These guys are my favorite A/C and Heating folks.
Curtis was very professional, polite, and knowledgeable. He arrived on time and took care of my concerns with my HVAC system. Thank You Curtis, you’re awesome!
David called ahead and showed up on time to give me an estimate on a new system. He suggested I wait a couple years, this ones still got life left in it. Any adjusted my thermostat so the heat pump work properly.I would recommend this company to anyone looking for service or an install.If you go on the website, do not use the CHAT FEATURE on the website -- unless you want to waste your time. The responses are so slow that you would do better to fill out the info form and they will call you back in minutes. Its frustrating that companies have that chat feature, but are not able to chat in real time.
Curtis with SM Air did a great job checking both our systems to make sure everything was working correctly. They are a great company to work with.
Curtis was very friendly and knowledgeable. 2 days of 91degree heat waiting for Monday for a non- emergency repair man and he fixed it up with no problems. Thank you for your service and professionalism!
The pro they sent to my place (Jarred), was knowledgeable, professional, and efficient. He found a problem that a previous company did not find. Communication was excellent!
I’m very pleased with SM Air will called on them for all my future HVAC requirements. SM Air Tech James arrived on time, fixed our current problem, and advised on possible failure points requiring future work. SM Air’s dispatch/scheduling personnel were polite, very efficient, and followed-up to James’ arrival. Repair/service payment was very reasonable. I recommend anyone requiring HVAC service in the San Marcos area to schedule with SM Air.
01/04/24Curtis came today for a routine check. Always so upbeat and personable . Our dogs love him, no treats needed. Always superb World Class service!Curtis came today and our dog Wayne remembers him and lives him. Wayne watched everything Curtis did and gives him 10 stars. We all love Curtis and SMAC is top notch! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️2023James was prompt, personable and professional. Did what was necessary and more. Great work ethic. Have used SMA for years. Same excellent service today. We are very satisfied customers. They are honest, friendly, efficient and professional. Cece is the same. And Armando was excellent as always today.
I recently had James from San Marcos Air install my Halo system, and I couldnt be happier with the service. He was punctual, professional, and incredibly knowledgeable about the product. James took the time to explain the installation process and answered all my questions with patience. The installation was quick and efficient, and he left everything clean and tidy. I highly recommend San Marcos Air for any HVAC needs!
Had my “Cool Check” done today. Armando was on-time and took the time to let me know what he was checking and how my AC System is performing. He’s professional and on-time. Great job as always! I highly recommend SM Air as they are great to work with!!
David, Jarred and Elijah did a terrific job installing 4-ton and 3-ton heat pumps at my house in Buda. I chose San Marcos Air principally because David was such a patient and positive consultant when I was deciding what equipment, ductwork, etc... to install. He never tired of my questions even when I tired of my questions myself! And when it time came to install everything, Jarred and Elijah arrived on time, worked long and hard over a couple of days, found several clever ways to circumvent problems (especially drainage pipes in the way of filter cabinets), and were very carefully to leave everything neat and tidy when they finished. In my experience, SM Air is excellent at what they do and a pleasure to work with!
Curtis was very thorough and professional. He explained everything in terms that we could understand and answered all of our questions. We were very satisfied with his technical knowledge and customer appreciation.
I have used SM Air on multiple of my construction job sites. His crews are on time, clean, and very knowlegable. I look forward to continue using them for years to come! Thank you SM Air!
No more dust, no more coughing at night, all rooms in the house now have an equal temperature, the air feels cleaner an easier to breath. There were so many things wrong with my AC and SMAir fixed all the issues. They are a great company and I highly recommend getting their Remi Halo, which helps with allergies and respiratory issues in the house. Have them check your ducts and yourll be surprised. My house is only 7 years old and I never wouldve guessed my AC had issues. All fixed now and I am so greatful!
Curtis did a great job. He was courteous, very knowledgeable, and on time for my annual furnace check. Great job. Thank you SM Air.
Our Service Technician, James, arrived on time, was friendly and professional, and presented an invoice that was reasonable and affordable. A tip-notch company! 👍
David Arrived on time, inspected our 2 units, To give us a to give us an estimate on adding some air returns to make our unit more efficient, took the time to explain everything in detail.Also gave suggestions on how we could improve the performance of our HVAC system by adding more air blowing vents, much appreciated and it confirmed what we suspected was the best solution.UPDATE- Service upgrade completed-Wanted to give a shout out to the team David, Jarred, and Elijah!I recently had the pleasure of working with San Marcos Air Conditioning Company, and I couldnt be more satisfied with their service. From the very start, their team impressed me with their punctuality, arriving right on time as scheduled. This level of professionalism set the tone for the entire experience.The technicians were not only prompt but also highly skilled and efficient. They performed the necessary work with remarkable precision and expertise. Since the installation, the difference in the temperature and overall climate inside my house has been astounding. The system works perfectly, maintaining a comfortable and consistent environment throughout my home. I can truly say that their work has made a world of difference.San Marcos Air Conditioning Company exceeded all my expectations with their top-notch service and exceptional results. I wholeheartedly recommend them to anyone in need of air conditioning services. They are the epitome of reliability and quality in their field.
Great experience! Just started with SM Air. The service call was wonderful. David answered all my questions. Friendly, professional and knowledgeable.I was on a maintenance plan with another company and it was hard to get a preventive maintenance call scheduled. SM Air was easy. David showed up on time and provided a thorough inspection and report of our system. Very happy with David and SM Air
This is the first AC company that has sent a picture of the technician. That was a great plus.I was not at the house. But my father was. Curtis was respectful and communicated with him using a translation app. Very appreciated. My father said he was respectful, knowledgeable, and quick. I have already recommended San Marcos Air to my coworkers. Especially the females. Always good to know who is coming to the house. Great service. My house is once again livable. Frosty!
SM Air handles all my business and home AC and heating maintenance and keep everything running top notch!
Great service, honest, considerate. Service tech, James, provided excellent service, explained everything clearly, set expectations and exceeded them, and gave solid, cost-contientious advice. SM Air A/C & Heating was also recommended to me, and Ill be contacting them again for future needs.
I cant say enough good things about Curtis! Hes knowledgeable, efficient and honest.He recently fixed the AC at my house and my rental property in the same week. He was quick and direct in finding a solution for both properties. I was quoted up to $5,000 in needed repairs by another local company; Curtis came in and got the job done for $500.Im so thankful for him and the honest folks at SM Air. I will be recommending them to anyone and everyone I know and will be using them anytime I have AC problems in the future.Thanks so much Curtis and team!
Walked in to a hot office this morning. Called and they had a tech out quickly. Curtis was very courteous and knowledgeable. Got us up and running in no time. Will definitely use SM air for all my A/C needs.
Curtis got us back up and running! He was early and quickly found the problem and solution. Great service all around!
James with San Marcos Air was great. He explained what was happening with my AC in simple terms. I wasn’t left confused, wondering what was going on. SM Air has a coupon in the most recent mailer coupon packet. Great for first time customers!! I highly recommend SM Air!! Setting up my appointment was also easy and quick!
Happy with David’s assessment, astonished at responsiveness, and plan to continue to use in the future with all my properties.Also Michelle is great! Helpful, great follow through!
Curtis was on time, professional, knowledgeable and thorough with our A/C system checkup. Will definitely use SM Air for future HVAC needs.
David did a great job diagnosing the problems with no hassle. He was punctual and straight to the point. I would definitely recommend him and SM Air Conditioning again!
Today, I witnessed a miracle. I had a service man come to my house and he checked everything out and told me...Nothing was broken. First time, in a lifetime of service calls where I have been upsold, underestimated and generally played. Apparently the excess humidity we have had over the last 10 days is causing my air conditioner to pull out more water of my house and thus, drain more than usual. Base service charge, minus coupon and have a nice day. I may not have been a big ticket customer today, but that level of service and honesty has ensured they are who I will trust when I do have to replace my unit. Highly recommend. One thing I will recommend to them...Post this kind of information on your social media. It will make following you valuable and save both of us money.
Curtis from SM Air arrived on time and figured out the problem with our heat pump in fairly short time. He got it running again and explained the reasons for the malfunction. He later re-explained everything to my wife who had some questions and also usually maintains the thermostat. We had no complaints.
Super easy to work with. I had to change the time a few times due to work and he was flexible. turns out he has worked in our neighborhood before. He pointed out a couple issues were not aware of. I would and will use him for sure and would highly recommend.
First time customer of San Marcos Air. Very pleased with Armando. He checked everything on our air conditioner and then explained exactly what the problem was. When we said my husband had been in the military, he gave us a discount and thanked my husband for his service. We will definitely use San Marcos Air again and will request Armando as our tech.
We called SM Air today after our home warranty company gave us the runaround about fixing our AC. Cici at the office was so polite and helpful told me she could guarantee an appt for tomorrow but there might be a chance someone could make it yet today. She called back 2 hours later saying a technician was on his way. Armando arrived about an hour later and was so kind and respectful. He was so friendly and knowledgeable. He didnt try to scam us or upsell the part needed. He had it diagnosed and fixed about 30 minutes later. What an amazing company! I will recommend them to everyone I know! Thank you so much!
We received outstanding assistance! James inspected our AC system and quickly identified the problem, initiated a fix, and provided information about purchasing a new system. My family is happy and very appreciative for the assistance James provided! Please let him know we are happy customers:)We very much appreciate the time and effort David Williams provided to give an estimate for purchasing a new HVAC system. His presentation was outstanding; we have signed up to get a new HVAC installed. Please let him know we appreciate the assistance!
I had an excellent experience with James from San Marcos Air Conditioning! He arrived early, was extremely polite and professional, and efficiently resolved the issue with my HVAC system.What I really appreciate the most though was that he took the time to educate me on simple maintenance tasks to keep my system running smoothly. I appreciate his expertise and would highly recommend James and San Marcos Air Conditioning to anyone in need of HVAC services!
James was a very professional tech! He showed me pictures and explained what was going on with my AC unit in detail. David was also very helpful and professional! He took a look at my unit as well to give me a quote on repairs!I highly recommend this company!
James was great. He came and fixed my problem in a short period of time. SM air is the best with service. David at SM Air is also the best at insure the customer is taken care of. I left a message last night and a nice lady called me this morning with an appointment to get my unit fixed.
Jarred and David were great technitians today. they did a considerable amount of work to reinstall a mini split system in a cabin that had been removed and then reconnected. It was a lengthy process, and I believe they went above and beyond their call for service. Both help teach me how to run the unit and how to maintain it, and I am very grateful for the service this company provided and their personnel. - MarkG
James was very professional, courteous, and extremely knowledgeable. He is an asset to the SM Air team. Thank you for being an honest and amazing company.
James provided excellent customer service. Very knowledgeable repairman, identified the issue right away and fixed it in no time! Really appreciate James great attitude. James was kind and professional. Thank you San Marcos Air for hiring such a great person!
SM Air did a great job getting my A/C up and running. I was impressed in particular by the great help I received from Cece who covers the front desk. The technician was also efficient and reliable. They are a good outfit!
David did a great job when checking out my house. He was very knowledgeable and had good recommendations that I can’t wait for them to come back and do!
Curtis was excellent—knowledgeable, skilled, and professional. Quickly identified the issue, clearly explained it to us, and efficiently fixed it.
SM Air is great! Called to schedule routine maintenance and they got me scheduled quickly. They notified me when the technician was on the way and included a photo. Armando was really personable and took the time to show and explain basic maintenance I could do between scheduled maintenance. Highly recommend SM Air!
I called SM air and the next day the tech was out first thing in the morning I got a text and a picture of him so I knew who to expect. He was extremely professional friendly clean and knowledgeable.He answered all of our questions and explained exactly what was going on with our unit.We appreciate great service like this its hard to find these days!
James was wonderful!! Thank you so much James! I would highly recommend this company!!!
James came out and did a fantastic job at identifying my issue with condenser and explained how issue occurred and gave me some insight on it was going to be repaired. He was upfront on potential cost and complete work fairly quickly given the testing and checks he preformed. I appreciate your hard work James!
I was recommended by my father in law. This company is nothing like corporate structures. They are simple and to the point. They are honorable and they take care of their customers. Never have been more satisfied before with a big company.
SM Air is always on time and addresses our A/C issues efficiently and affordably. Curtis showed up with a smiling face, friendly attitude and ready to solve our issue, which he did! Thank you for the continued excellent service!
Curtis completed our annual heating system service and was very pleasant and courteous, and explained things very well. We look forward to seeing him in a few months for the A/C check.
James was great! Appreciate the time he spent helping us out.
I couldn’t have asked for a better experience dealing with a ‘new to me’ local company.James and Jarred were super professional, friendly, and willing to listen. Very helpful in explaining their process and recommendations on the repair. For a last minute call, they were able to service my home within an hour of me calling it in.They made sure it was all squared away and working properly before leaving. I’m so glad the receptionist picked up that phone because I was called 3 other companies in San Marcos and no answer…AAA+++
Replaced Halo device that was under warranty. Very streamlined process with no hassle. Very competent technician. Would certainly use again for any other hvac issues.
Came out early on a cold weekend morning less than an hour after I called. Fantastic! Thanks for getting us warm again.
CURTIS IS AMAZING!!!!! I’ve always struggled to understand my eco bee thermostat but he definitely helped with the settings and programming. One of the best techs in town!!!!
Curtis came out to do a routine maintenance on my system, when I told him of my concern that sometimes the unit outside seems to have trouble when it’s hot out. And yall know it’s only going to get hotter. He was able to deduce the motor was going out and was able to replace it under warranty within the same visit. SM Air is simply the best!
Curtis was awesome. Very nice and friendly. Found the problem and has to order a part that is on back order.Curtis came back this morning and finished the job Got the back ordered part and was in and out in no time. He was very nice and professional. Did a great job.
This company is AMAZING!!!!! My AC went out and I had 5 other AC companies come out to inspect before I found SM Air A/C.I called SM Air and spoke to CeCe. She was so kind and patient. She listened to my needs and assisted me right away! I got an appointment the same day!Armando was my tech. He was so professional and kind as well. He took his time and checked every part of my AC. He explained everything to me in detail. He was patient and understanding.Out of the 5 other companies that I called to service my unit, SM Air is the only one that got it right/fixed!! I am so grateful and appreciative for this company. They truly CARE about PEOPLE. My experience with them assured me that this is more than a job to them. It is their passion!I will be recommending this company to all of my friends and family!May God Bless!
Armando did a superb job. He was polite, efficient, clean, thorough and quick to find the issues with my HVAC after a lightning strike this past weekend. He was thoughtful and patient to verify I understood the problem as I expressed interest in understanding the why. He provided education in the potential scenarios of HVAC carbon monoxide poisoning and recommended annual care. I trust in SM Air A/C & Heating to provide this level of care every time. Thankful for courteous and well informed employees that help keep my family safe. He is top notch!
Very Professional, Very Knowledgeable, Very Friendly, Curtis kept me informed of the status of our AC system throughout this inspection. I highly recommend AC Air & Heating.
David was great! He took his time making sure he had all the measurements and information he needed to get me a quote for a new system and duct replacement. Very professional. Thanks.
Great service. Armando is awesome.Updated 10/1/24: Curtis was great!
Sent someone out right away after hours when our ac wasn’t working. Jarred quickly troubleshoot the issue and repaired it quickly. He provided fast, friendly and efficient service.
We had an A/C emergency and SMAir sent Jarred out quickly. He was thorough and knowledgeable and took the necessary time to get the problem fixed and the job done. We were relived and very impressed! Thanks SO much! SM Air is a first class company!
What a great experience. David was on time, personable, great smile. Very knowledgeable about the dual zone split system. He answered all my questions plus some valuable information about the system that I was not aware of. I feel much more comfortable that this is the system that will fit may needs. Also, the rep that I spoke with on the initial call was very friendly and had David call back within the hour.
My experience with SM Air continues to be A+. Their communication is impressive. They make you feel as though they genuinely care about YOU (rather than being a small fish in a big sea!). James was the tech who came out. Based on what I’d told the office, James already had an idea of what the problem likely was. He reconfirmed it, explained to me the service needed and did the repair. James was super friendly & respectful. 👍
Technician Armando was very profesional, friendly and skilled. He exhibited excellent trouble isolation techniques and isolated the problem quickly. He kept us informed of repair status. We will certainly use SM Air for any future needs.
SM Air is always delivering superior effort, work and responsibility.Curtis is outstanding as a Technician and knows our system. WGM
James is the GOAT, he is knowledgeable, kind and professional.He arrived promptly and provided a AMAZING SERVICE! I will definitely be calling SM AIR again!!!Crystal Torres
We appreciate all of the hard work that Armando did today. He was very professional and answered all of our questions. He did not cut corners and took the time to evaluate all possible issues to find the best solution. We appreciate the time he took and the quickness of his response time. We would highly recommend him and this company.
Routine maintenance check. Armando was extremely friendly and took the time to answer all my questions. Hope I don’t have any A/C issues but if I do I will definitely call them.
David is a great sales rep to work with. He searched out seasonal incentives to help bring a new mini-split system to a price that fit my budget and was flexible in scheduling the installation. Reasonable follow up contacts (frequency) without any pressure.
Not only does he fix something he explains the issues and provides some preventative measures! As always, on time and efficient.
James came out and quickly took care of my AC issue. He was a joy to work with. I’d happily hire him again.
I Called SM Air due to my furnace blowing luke warm air during the January 14th-15th cold snap. SM Air technician James came out the same day, diagnosed the issue quickly, and made an equally quick repair. James was super professional, knowledgeable, friendly, and clearly explained the issue and repair. I would highly recommend SM Air. I even signed up for their maintenance service program due to their excellent service.Thank you again James and SM Air.
We got our Heater/AC checkup today and everything was great. Armando was on time and efficient. It’s great to know that our AC will be doing great when it gets hot this summer.
Armando Is truly an AC technician.We scheduled an appointment with no issues he showed up on time and he went to work.Armando did a great job. I recommend this company to anybody that asked me for AC repair work.Gregory Drott 5/3/2024
We were once again provided with exceptional service by SM AIR and customer service rep James. The extent of explanation and knowledge shared by James to troubleshoot our continuing problem was both outstanding and appreciated.D&L SlaughterCottonwood Creek
As always, San Marcos Air employees are courteous, professional and helpful. The tech, Armando, was on time and was very professional and thorough while checking my system. He has been here before and is always friendly while in my home. And the maintenance contract is an excellent value!
Curtis did a great job. Found the issue quickly. Very happy to have AC again. Highly recommend and will use again.
Armando did a great job finding and correcting the issue with our AC, which was a clogged drain line. He took the the time to explain the process and even showed me how I could check for the issue in the future. Armando provided wonderful and friendly customer service throughout the service call.
David came by to give me an estimate. Very Professional and quick to give me the information I needed.
Armando was great. He’s a nice young guy with good skills! We wish him well in his future. He fixed our A/C promptly and professionally. Thank you!
I recently had my HVAC replaced by SM AC & Heating, and I couldnt be happier with the service I received. From the initial consultation to the final installation, the team was professional, efficient, and knowledgeable. My new HVAC system is working perfectly! I highly recommend SM AC & Heating for anyone in need of HVAC services!Special shout out to David and Jarred - they made the entire process a breeze!
The Tech was extremely good and was able to diagnose several problems and repair them quickly. We’ve used San Marcos Air several times and they have always done a great job.
They are very responsive and I used them twice recently. Once for care club to check for A/C performance and unclog a condensation drain pipe. Another for a A/C repair service. Both times Armando came and he’s very professional and provided good quality service. Their price is also reasonable. Glad I found a good company to take care of my HVAC needs.
Curtis was very professional and knowledgeable, fixed the problem quickly
Armando did an excellent job, he is very polite and very helpful. He was very knowledgeable and very professional. I would recommend him to anybody.
We experienced an unexpected A/C outage on a Sunday & David came out promptly to fix the issue. He was kind, honest, & saved us at least 2 days without A/C; no other companies were available until Tues. Will definitely recommend SM Air to everyone.
Super thankful that James and David were able to come out and help our residents here at Village on Telluride!
Curtis was very professional and helped with problem solving to get my split unit back up and running. Recommend his service to anyone.
We are always happy to see Curtis! He’s very familiar with our AC/heating & cooling system, and gets right to the job of making sure it’s operating well. After his analysis he tell us how it’s working and makes any recommendations needed.He’s a knowledgeable professional and a personable fellow. He has earned an A+ !
I would recommend SM Air to ANYONE who needs this service. They are dependable, honest, and remarkably helpful. I always feel Im in good hands with whoever they send (Sebastian, Joshua, David, you name it) and they never disappoint!This team will never stop until any issue I have is resolved. Ive never worked with a more competent, friendlier team and Im grateful I found you all!
David Williams did a great job figuring out what was wrong with my AC, and he fixed it quickly and was a very fair price. Thanks David!
James arrived when promised and completed the work quickly and with a smile.
Curtis was professional on time for appointment and explained things in detail5 star
Curtis is polite, and he knows his job well. He did a great job. And the price was reasonable, too.
James was excellent. Thorough and detailed. Extremely pleasant communication. I always look forward to having him on the job.
Once again top notch service from San Marcos Air! Thanks Armando and team for being so professional and responsive. Great communication start to finish…greatly appreciated!
Curtis instantly saw the problem and fixed it. He deserves a raise. Curtis has a smile that is infectious.
He doing very excellent job this morning and very courteous man.
I live in California but I have a house in San Marcos TX that my brother lives in. The a/c died and I called them and they got right on it. The guy was great and cool padres fan! My brother is already cooler and feeling better! Good value!
Contacted SM Air and spoke with David about a new heat pump pair install, he was awesome and took the time to walk me through all I needed to know about the various options. He came onsite the very next day and made sure the systems would work in our home and then provided estimates for us on all the different options available. We also got quotes from an alternative provider and those ended up being a lot more expensive and frankly I liked working with David a lot better. We placed an order with SM Air and both units were installed as promised within the agreed upon timeframe.Aldo and crew were awesome installers, they were very courteous and professional, and the quality of their work was top notch!Couldn’t ask for a better experience, SM Air knows what they are doing!
They did exactly what I asked for and so I can’t ask for much more than that. They showed up early, diagnosed my situation. Once the issues were identified I got with Armando and he gave me a resolution and we got it figured out. Highly recommend.
Our technician, Joshua, was knowledgeable and professional. He was able to assess my unit quickly and made great recommendations. I will definitely be using SM air again and go with their recommendations for an upgraded unit. Our unit went out and the technician was at my house quickly to assess and fix the our unit. Unfortunately, it was beyond repair but Joshua was able to provide great recommendations for another unit.David, our estimator was also knowledgeable and professional. We were able to go over options for a new unit and plan on getting it installed soon. Thank you SM air for your quick response.
We needed a whole new upgrade on our HVAC system in an old historic building. SM Air was able to provide this and it was a pleasure to work with all their staff. I appreciated the texts and updates that happened throughout the work. Our down time was minimal considering the scope of this job, and they stayed within their estimates of both time and money. I also appreciated the care they took in our space with minimal mess and wear and tear.
Jame along with David, Jared, Mondo, Rick, the manager, and Lucas, the owner, came to the location at least once during the 8 day chore of changing out two of our five HVAC systems in a 70+ year old building. I never heard any of them complain about what needed to be done. But, I did apologized for the conditions that came with this building. Thank you all very much.
The employees are very courteous and profesional, they have a great asset with David as there first contact not only because he is knowledgeable and very professional but he inspired trust; which made it easy for us not to shop around and proceed with replacing our unit.
Like other Heating, Ventilation and Air conditioning companies, SM Air offers a variety of services. But UNLIKE any other, San Marcos Air stands out above the rest! David makes trusting a sales guy easy. Never was there pressure. He was present from the first step to the last. SM Air is an honest, reliable and LOCAL A/C & Heating company. Applause! Applause! Will recommend to anyone.
Curtis was a great service person who diagnosed the problem, came again the next day and completed the task, took pictures of the repair and cleaned up the work area and vents. Great job, both visits.Cindy Foreman
I appreciated get a text when they were on their way with the name and photo of the service man who was coming. Knowledgeable, friendly and professional and prompt. I highly recommend SM Air. Great job!!
David’s communication was terrific and he did a nice job of explaining things. Very personable as well.
Curtis was great! Fast but thorough.. We highly recommend Curtis and San Marcos Air!
Workers were Profesional and were careful with all equipment. They remained on task and completed their work on a timely manner. Aldo was very patient in answering all my questions. His partner was also very courteous and attentive.. My experience with this company has been very positive. We greatly thank the company and the workers that came out to complete the work!
Very happy with my experience using SM Air. Everyone I spoke with was professional, kind and knowledgeable. The technician was at my house in just a few hours and had my AC back up and running quickly. I would definitely recommend and will be using them in the future if I have any other issues.
Unbelievably quick response, professional and helpful. James explained what he was doing and what I can do to avoid the problem in the future. I didnt think people did it this way any more. Thanks, James!
Armando with SM Air was great. He was there for AC system maintenance but took the time to show me how I could help to maintain my system throughout the year. Would highly recommend SM Air.
We got a new ac, duct replacement and digital thermostat 5 years ago. And seasonal service deal. I let a condensation drain line issue ride, expecting a signuficant expense for repair. Their fix was reasonable but didnt resolve the issue. David came by and we put the permanent fix on it. There is plumbing involved in a/c repair. Im relieved the expense was reasonable, SM air came through. I recommend them without reservation.
Excellent service!! From communication to execution. Called about our broken mini split and they came out and replaced it the next day. Such a great crew.
Armando was fabulous! At the end of a long and extremely hot day, he prolonged his day to repair our AC. The repair involved driving to pick up a part and returning to make the repair instead of postponing until morning. Our inside temp was 86°. Thanks to Armando, we can stay home tonight!
David did an awesome job. He was honest and did exactly what needed to be done. Thank you!
Sebastian did a really great job. He wasted no time testing my system from end to end, even replacing my air filters for me. He remarked how good of an installation I had and that it was working perfectly. I was very satisfied with his work ethic and his polite demeanor. He deserves a raise.
Armando with SM air is a good dude. I couldnt have asked for a more straight forward and transparent experience.Give that dude a raise!!
James checked, adjusted and serviced my heating system today in the most friendly and courtesy manner. He accomplished this in spite of my many questions and unrelated stories. He left me feeling confident that I will stay warm through the winter. SM Air is a Great company is my observation, by the people who represent it. Thanks again and Blessings.
The team showed up on time same day I called them. There team was great and went over there service plan and went to work right away. The team even allowed me to watch every step of the way and explained everything at my request. They were great and fixed my issues quickly and cost effective.
Armando was extremely Professional and Efficient. He was quick to address and fix our AC issues. I am a new homeowner and will continue to use SM Air for any HVAC issues.
San Marcos air did a great job with our 3 zone mini split. The product works great. The company was very responsive and was able to turn this project from an inquiry to reality in under a week. When there was an issue with the installation aesthetics, SM Air was quick to resolve the issues. The installers were great as well and were very personable. Overall great experience with this companys customer service.
We needed a heater repair today and SM came to the rescue! They were out there w/in 3 hrs and remedied the issue. They also did a warranty claim and were able to lower my final cost : ) James again was great and responsive! Thanks y’all!
Had a excellent experience with SM Air! Installed a new AC unit and also corrected some ductwork for us. David was a complete professional and very helpful! Thanks!Also, my Installers Aldo and, I am forgetting the other guy’s name, but they were excellent. I highly recommend SM Air.
We appreciate Armando so much. He is respectful, helpful and knowledgeable.He does a professional job!! Thanks.
James did a great job! He explained everything to me and was very helpful! I highly recommend SM Air
Great job on A/C maintenance!Call them for your HVAC needs
Aldo and Hugo completed a full replacement of my HVAC system, finishing their work in the promised time frame. They answered my questions and did a great job of clean-up after the installation.On May 2nd, Armando did a spring cooling check. He was efficient, thorough, and professional. I was completely satisfied.
I contacted SM Air after a visit from Goettl and was told by Goettl I needed to replace my compressor which was only 4 years old and would cost me between $3-$5k to replace even though the parts would be covered under warranty. They also quoted other work that the tech told me would be needed but offered nothing more. James came out and discovered the compressor working fine but also took the time to diagnose the problem I contacted Goettl about in the first place. I called because I wanted to have my condensate line flushed because it was backing up the drain and popping my float switch. This happened 3x in 10 days amid this extreme weather. James discovered something was causing and extreme blockage and informed me of my options after trying to flush it out. After explaining all my options, James gave it one more try to clear the drain and it finally cleared out. Thank you James and SM Air for not only coming out to give me a second opinion but then addressing the issue I was having in the first place. Oh and also if the compressor had needed to be replaced it would have been 1/2 of what Goettl told me it would be to replace it.(This review left my Michael Bowles it will not let me change from my wife’s account.)
Professional, clean, organized, very knowledgeable and efficient. Service tech was on time and did an excellent job answering my questions and throughly explained the service performed.Definitely using SM for my future HVAC needs.
San Marcos A/C replaced our entire unit here at Kyle Dental & Braces and the process was seamless. David and his crew did an awesome job!
Great job. Helped us understand some information that came to us from an initial evaluation, so we could make a better choice.
My dads business is good cj stroud is the goat
Cici was very helpful in getting my repair scheduled and completed. Joshua was very professional and did the job to get me up and running. He went over and above to get my unit running. It was such a pleasure working with SM air. I definitely would recommend using them.
Replaced our AC in the house. Not only we’re they quick, and fairly priced they sent someone out to do a quality check the next day and discovered the drain pan hadn’t been replaced. Rather than just leaving the old one they alerted me and said even though it probably wouldn’t ever be a problem they were going to make sure it was taken care of even though it would be quiet labor intensive. All at no extra charge. Highly highly recommend. So many contractors would have skipped the headache of replacing the pan at this point and just moved on and hope it never got noticed
SM air has been very helpful. Armando was extremely knowledgeable and quick to address and resolve my issues. Thank you for all the help!
James & his apprentice were extremely helpful in getting my AC up & running again. Both gentlemen were professional & courteous. James answered all of my questions to my satisfactory. I highly recommend this business, they are really the best!
Our Tech Sebastian was on time, polite, professional, and diagnosed our problem quickly. Their in house team kept us posted on our upcoming appointment and arrival time. They went above and beyond to offer great service. Thank you CeeCee!
We have used SM Air several times on the recommendation of family who have had several systems installed and serviced with excellent results. The technicians seem honest and like they are genuinely looking to help the customers and not just upsell to the most expensive options. Recommendations are made when calling for service based on our individual history and it always feels like we are valued as customers.
Service was excellent! Fixed the problem quickly and Curtis was very courteous and professional. Thanks again in this scorching heat! Highly recommend!
James was great, He went over how to do preventative maintenance with me. I am so impressed with this technician. Having no a/c is never fun. Having a caring service tech turned my day into a great day!!
Juan was very knowledgeable and made sure to answer all my questions. He also gave me some great advice on things to look out for going forward. When I do eventually replace my A/C, SM Air is who Ill be using. This was a perfect experience.
James came out and checked up on my heater when it wasn’t working. He was professional, told me exactly what was wrong, helped fix the problem quickly, and charged a super reasonable rate. Really appreciated James! Thanks for keeping us warm.
Great job. Very thorough and professional
I realized our new home warranty for the ac was about to expire this week and wanted to get it checked out before it was too late. Rick got us scheduled and had someone come out the next day. They noticed the blower was growling and encouraged us to take advantage of our warranty and get it fixed.The process was very streamlined from the texts telling you who was coming and when with their picture to follow up calls and emails. My wife was at home with the kids and felt comfortable and respected. We highly recommend SM Air!
Joshua came to diagnose an issue with our AC unit and was very professional and courteous. He is very knowledgeable and takes pride in his craft. I thoroughly recommend his company and services and will continue to use them in the future.
James did a great job fixing our broken unit and letting us know what to look out for in the future, as well as some basic maintanence tips. Highly recommend these folks!
Very easy to work with, prompt and personable. I liked getting a picture of the tech so you know whos showing up.
Technician was extremely courteous and provided amazing service! He answered all my questions and concerns. Job well done!!!
The dispatcher and the technician were extremely professional and friendly. Sebastian ensured that my AC system was in good working order, and he provided me with some maintenance education to ensure that my system performs like it should. Thank you.
Even though it was late in the afternoon, the technician came out to check my A/C and make sure there was a plan in place to remedy a broken compressor. SM Air will work with the manufacturer to find a replacement under warranty which will save me money overall. Great service and continuing relationship.
SM Air replaced of my father’s air conditioner. Rick and his technicians did a fabulous job. The location for the air handler was tight and required a specific size of unit. A Halo Reme air purifier was also installed.They were knowledgeable and informative.Thank you SM Air.
James was prompt and polite. He looked at the issues and solved the problems.
Jarred with San Marcos Air-conditioning is FABULOUS, professional, courteous/kind, and extremely THOROUGH! I’m extremely satisfied with Jarred and David!
We have used San Marcos Air for years. They are quick to respond, respectful with consistently excellent communication. Arrived on time and finished on time. we had a.Reme Halo air purifier installed. Looking forward to cleaner air in our home.
David is very personable and conscientious. He gave me a wide range of options for meeting our HVAC needs. He took the time to explain in an easy to understand way the technology behind the various options he presented and he did a thorough assessment of our property. I highly recommend him and the company, SM Air of San Marcos, TX, that he represents.
We have used SM Air before, and their technicians have always been very professional and knowledgeable. Like Juan today, he helped us in selecting the best maintenance plan for our unit. We strongly recommend SM Air.
Armando did a fantastic job and took the time to explain every step of the process in replacing my condensate pump and checking the rest of my ac!
I am very pleased with the friendliness, the service and the promptness provided by the whole company. Our service rep, Sebastian, was very efficient. He made sure everything was done to our satisfaction. Sebastian, you rock!
Armando arrived when he said he would, he was courteous and professional, he took the time to explain what our issue was and had a very positive attitude throughout our interaction.
James is excellent technician. He is prompt, professional, and honest in his recs. Trust San Marcos Air.
James was very professional and showed me exactly what was wrong with my system. He gave me the options and let me work with my budget. AC is running great now! Thanks James!
SM Air replaced my hvac system and duct work. David was great to work with, professional and knowledgeable and friendly. The whole crew that worked on the replacement did a great job and explained everything they were doing. Would highly recommend them for all your hvac needs!
Excellent courteous and timely. Very pleased with tech. He was.nice to my dogs.
James was personable and detailed in his approach to our problem. Follow-up was as promised. Appreciative of his knowledge of our type system.
They were very polite and clean and showed up on time. They wore booties on their feet while inside our house. When they were done they asked for a broom to sweep the area they had worked in. Their diagnostics uncovered a potential problem with a capacitor that was weak and a contactor that was wearing out and starting to arc. They showed me the old parts as they were removed and explained how everything works. They gave me an estimate for all the work and also broke them out in case we wanted to wait on one or both of them. We were extremely impressed and pleased with their knowledge and SERVICE! We decided to sign up for a preventative maintenance! The AC was working fine but we just wanted to have our system cleaned and serviced, it is cooling so much better ! Will recommend to others! ThanksV. Van De WalleSan Marcos
Brandin and Joshua were prompt, professional, both had good communication skills between themselves and with me the customer. They were knowledgable and onformative about my issue, the cause, potential solutions and benefits and drawbacks to those solutions. Service was recieved within hours of the call but could vary, their system for notifying me of work crew and work order was easy with little hassle or responsibility for me. They not only solved more than the original issue, but also informed me on how to avoid such issues and tricks to deal with them myself.
I just want to say how clean, quiet, professional and respectful the guys were today (and on all previous visits). Thanks for providing great service.
I have use San Marcos AC many times and I have NEVER been disappointed. Rick and his crew do an amazing job on fixing my AC units, finding a clogged pipe and more. Most recently Josh the on call tech over The Weeknd spent quite a bit of time here twice, chasing down an electrical problem. Josh was determined to find it which he did and even stay behind and wait until I fixed a broken fuse. He said he wasn’t leaving until we had heat because I have kids. That right there just shows you the level of care he has in making sure the job gets done right. If you are using any other company you probably aren’t getting the same level of care and professionalism. I highly recommend.
Brian came on time. He was nice and professional .He was very honest. He thought we needed a new part but found the number on back of the part when he took it off. It turned out the ac was working to its capacity. I would definitely use SM air again.
The team at SM Air has been a blessing to have on our side against the Texas Heat. The customer service is outstanding throughout the company. Their expertise and willingness to go that extra mile is Always Awesome!
Rhew was here at the beginning of the promised time. He had us up and running in 35 minutes. We called in our problem at 8 am today and he was here a bit after 4 pm. San Marcus Air has provided excellent service and their staff is professional and polite.
Curtis is polite and professional. He was patient when answering all my questions.
James is the best AC repair guy in Texas. Thanks James!
Alejandro was very professional. he listened to all of my concerns and answered all my questions. Based on the quality of his work, I joined their yearly plan.
I absolutely love San Marcos Air. I recently called them to take a look at our failing AC unit. Not only did they tell me what was wrong, but they patched it up to buy us some time. Then they helped us (at no cost) work with our Home Warranty company. They saved us a ton! So grateful.
Curtis was able to come out pretty quickly to troubleshoot my AC unit. It was an easy fix. Thank you Rick for coordinating and the quick response. Satisfied customer