Stanley Steemer

4985 Eisenhauer Rd #102, Windcrest, TX 78218, United States
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Stanley Steemer
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Ha
Review №1

We are so happy with our service! Our carpets look so much better than before. We just moved into a rental house where there were plenty of stains and odors and they were able to get them out which I wasn’t expecting. Joe was very professional and did great work so thank you!

Mi
Review №2

Horrible experience. Selling the house in which I wanted the carpets cleaned. Technician was over an hour late after already having a 6 hour window. I wanted cleaning and deodorizer. Was informed by my realtor that the carpets did not look cleaned and the open house the home was 2 days later. I had to purchase my own shampooer and was stunned by what I pulled up after Stanley Steamers tech was supposed to have cleaned. I contacted Stanley Steamer requesting contact by a manager and a refund, I also sent in pictures of the dirt i pulled up. Never heard from a manager but received a text offering $50 dollars or $100 off my next cleaning. Horrible customer service on top of a Horrible cleaning job by Stanley Steamer.

Al
Review №3

The service took around 2 hours total. Daniel was nice and efficient. The price was reasonable. The house smells nice and looks clean. Daniel cleaned up after himself when he left.

st
Review №4

Had to call them back out because I didnt tell them to clean carpet under two recliners and a couch. I was told I had to specifically ask them to move them and clean under them! I dont know how long it takes them to clean 700 square feet of carpet , apply a deodorant, and then seal it but it sure didnt take them long to get in and out. Maybe an hour! I think it should take somewhat longer if they really did a thorough cleaning. My carpet was not that soiled but it did need to be cleaned after being down for 10 years. Im not going to claim they didnt do a good job because I cant say for sure. However, I will not have them out again.

Pa
Review №5

While moving out, we needed to have our carpets professionally cleaned. We called Stanley Steemer, who sent out Andrez. He did a fantastic job. He was very polite, professional, and expeditious. Our carpets look wonderful! We would highly recommend this company and Andrez to others who are looking for a thorough carpet cleaning.

Mi
Review №6

Yousef was awesome he got the job done me and my family are very happy with his services. We liked him so much we added a room to the job cause he got our needs met. Thank you Stanley steamer for the great work.

Be
Review №7

Lorenzo was friendly, professional, knowledgeable, and quick! I was pleased with the price and the results. It can be unnerving to have someone in your home, especially when it needs professional cleaning, but Lorenzo made us comfortable throughout the entire process. These before and after photos speak volumes!

pr
Review №8

Joe did an excellent job steam cleaning our carpets! He was thorough, professional, and took great care to ensure everything was spotless. Our carpets look brand new, and we couldn’t be happier with the results. Highly recommend Joe for anyone in need of quality carpet cleaning!

Ju
Review №9

So glad I called Stanley. The 2 servicemen that arrived were on time, very courteous and very professional. They took the time to explain the process and what to do after my carpet cleaning. They did a fantastic job and were in and out without any disruption to the day. I highly recommend Stanley and I’ll definitely be using their services in the future.

Yu
Review №10

James did an amazing job on our floors. He cleaned the carpet and grout on our kitchen floor. He was patient and answered all our questions. James also explained the process and after care. Our experience was a 10 out of 10. Thank you James

No
Review №11

Thank you Andrez with Stanley Steemer you did an awesome job cleaning the floors and carpets. A knowledgeable, professional and polite individual next time we are requesting you again.

Na
Review №12

Just as last time, he did amazing! He cleaned the carpet in my bedroom, closet and stairs this time. He was able to get the smell (small dogs who piss when you leave the door open) I prefer Lorenzo every time!

Je
Review №13

Our first experience with Stanley Steemer was excellent. James gave us our initial estimate and he was extremely knowledgeable. He even provided us with some really useful insights on how to help improve the overall functionality of our HVAC system, in addition to giving us a clear and fair quote on the cost of cleaning our vents. Nathan and Angel handled our actual service and they were fantastic. They were friendly, professional and communicated with us every step of the way. We will definitely be using Stanley Steemer in the future for all our cleaning needs.

Su
Review №14

Stanley Steemer did a great job cleaning our HVAC ducts and dryer vent. They vacuumed at completion and left our home clean and tidy. Would definitely recommend them. Before and after pictures were provided revealing we had some biological growth in our ducts. We opted to have an ultraviolet light installed in our ducts to help destroy bacteria, mold and viruses, which they were able to provide and install for us.

Kr
Review №15

Andrez and Ben were excellent! It was quick and they spot treated areas i requested. I’ll be booking my 2 follow ups for the yearly package very soon. The service is totally worth it! And the price is affordable.

Li
Review №16

Associate was friendly, informative and knowledgeable. He worked efficiently yet thoroughly. Our carpets came out looking brand new. The carpet backing showed no signs of standing water or stains of any kind. Stanley Steemer really is the best. We are now looking into them also performing duct cleaning and hardwood/tile cleaning. The results prove to be amazing !! Call Stanley Steemer if you truly want the best!!

Er
Review №17

Louis was absolutely amazing! He took the time to assess the job and provide me his professional recommendation. I had some pretty bad stains and he went the extra mile to remove those stains and restore my carpet to almost new state. I would highly recommend Louis to anyone who needs their carpets cleaned!

Bi
Review №18

Joe did an exceptional job cleaning the 72-year-old hardwood floors at my mom’s house. Stellar work! Thank you, Joe!

Fr
Review №19

Angel and Justin were wonderful. They were prompt in arriving, courteous and efficient. I would recommend Stanley Steemer very highly. It was amazing how clean they were able to get the ducts. Also, Jesse was very easy to work with in arranging the job. Thanks to the whole crew.

Ch
Review №20

Every single aspect of our experience exceeded our expectations. We were given options, and recommendations that were clear, and specific to our needs. Our technician James V. was extremely knowledgeable, and professional. Our home looks better than the day it was built. I can’t stress enough how thrilled we are to have met him today, and will be recommending his services to anyone who will listen.

Ci
Review №21

Stanley guys have always done a good job for us but Hector was exceptional! He was very detailed on pesky spots and showed how much he loves his job. I will definitely use him again!

Lu
Review №22

We’re giving Milton a 5 star rating because employees such as himself are hard to come by these days. He’s very professional, knowledgeable, kind and thorough. Our carpet has looked and smell this good in while. Thank you so much for your outstanding service!!!Burgess Family

Ad
Review №23

Andrés is outstanding!!! He is very professional, knowledgeable about carpets and floors, kind and considerate, and organized. As a Stanley Steemer customer for nearly 30 years, this is the best service!!!

El
Review №24

Levi and Isaak did an awesome job. Levi did a great job explaining everything. Both were friendly, polite & professional. My carpets look so good!

De
Review №25

We got our ducts and dryer vent cleaned. Patrick and Eric were very professional, courteous, and knowledgeable. They let us know what they were doing each step of the way, were quick and efficient, and cleaned up after themselves. Great service!

Bo
Review №26

Overall the cleaning was good. It’s nice that you can schedule your appointment online, but their arrival window is very long (6 hours). Also got a call that they could not get to me until closer to 2 PM (outside of my 6 hour window), which is frustrating because 6 hours is already long. If they had narrower arrival windows, it would make it better.

Am
Review №27

I was very pleased with my experience & with the quality of work! The online quoting booking was super easy, and cost quotes were precisely accurate per the actual completion of work. Ismail & Lance were our service techs. They were extremely careful with our home, details like the bumpers in the hallway to prevent hoses from marking up baseboards, foam coasters under furniture feet, etc. The quality of cleanliness of the job was top notch. So pleased with how sparkling clean everything was. Did an excellent job on the difficult pet stain spots. Smells great and every stain is gone! I would definitely recommend this company!

Ca
Review №28

Excellent work – our floors didn’t look this good nine years ago when we bought the house! We greatly appreciate the dedication and time Ismael put into making our floors look fabulous! And he managed to rejuvenate our very old bedroom carpet and it looks as good as it possibly could! Great overall experience!

So
Review №29

Lorenzo was awesome! Super knowledgeable and my dogs loved him. Thank you for making my couch look new again. I was so close to being impulsive and buying a new one.

Jo
Review №30

I recently had my carpets cleaned by Stanley Steemer, and I couldnt be happier with the service. The technician, James, was incredibly professional and courteous. He arrived on time and provided a precise estimate for the job. The cleaning process was efficient and thorough, and the results were outstanding. Working with Stanley Steemer was a breeze, and I highly recommend their services to anyone in need of carpet cleaning.

Da
Review №31

Scheduling was easy via the website. I was able to schedule a next day cleaning of our grout and tile. Our technician was professional and knowledgeable about the process and any extras we may need to consider. Will be scheduling another service in the near future!

Ro
Review №32

We were very glad to have scheduled our carpet cleaning services with Stanley Steemer. We made a last minute, next-day appointment and our technician was Lance. Lance was very professional and friendly - he explained every step of the cleaning process. We definitely recommend Stanley Steemer for your carpet cleaning services.

Ba
Review №33

Carlos was very helpful and did a great job. Great attitude which will help him through his work life...Merry Christmas!

Ja
Review №34

Andrez did a great job! My tile has never looked better. Highly recommend StanleySteamer.

Me
Review №35

Carlos showed up friendly and ready to work. I appreciated the quick and thorough work he did on the downstairs carpets. I work from home and he respected that I needed to get back to my office space as soon as possible.Carlos explained each step beforehand, offered upgrades he thought I might be interested in, and was very efficient. He was so nice about it, I didn’t even mind the upsell, which usually annoys me about home services. I’ll definitely be booking with Stanley Steamer again. Thank you, Carlos!

Lu
Review №36

1 Star due to poor scheduling, communication, and customer support.Scheduled for Service on Monday, Feb 24th between 12-6pm. I had to call multiple times to verify they were still coming out. They let me know they would be out between 6-7pm. Finally received a call at 7pm saying they were an hour out and that the service itself would take 2 hours effectively not getting done until 10pm. I had someone waiting at the vacant house from 12pm - 7pm and eventually had to reschedule for another date due to this poor planning from Stanley Steamer.After speaking with customer support, they would only refund 10%. Came to about $20 less than the original price... They wasted 7 hours of our time and had to reschedule us! In what world is $20 worth 7 hours of wasted time?Stay away, theyll give you the run around for hours and then wont do anything to make it right.They eventually came back out on Feb 27th and did the technician did a GOOD job but the scheduling was a horrible experience and waste of time......Update**Emailed with information requested and have yet to hear a response back. Still wasting my time…

S
Review №37

Professional and top notch service. Explained process and took the time to ensure an absolutely professional clean!

La
Review №38

Abram did a great job getting our place cleaned up! He was helpful and answered all of my questions. Overall, the price is very reasonable and I plan on signing up for their year round program. Our house feels brand new! Very happy with the service!

Ma
Review №39

Cameron did a great job. Very attentive and courteous. I know not his fault but I had it scheduled for 8am-1pm. Did not get here until almost 330 pm. Whoever is scheduling might want to take travel traffic etc into consideration. Cameron was kind to keep me updated

Ni
Review №40

Julio was fantastic! He arrived early, was polite, and took great care in explaining how he would proceed. I was quite impressed with his attention to detail.

Do
Review №41

This was the first time that I ever use this company. After purchasing a home that was 15 years old the before and after difference was amazing. The floors looked brand new. The tile, stone, and showers even had an amazing shine after they applied the sealer. James was very professional and courteous and answered all my questions before and during the cleaning. I would HIGHLY recommend using Stanley Steemer.

Da
Review №42

Easy to set up appointment on the web. Received confirmation and timely reminders and notifications on the day prior and day of the appointment. Julio arrived at the prescribed time and was very well informed and answered all my questions and was forthright and set manageable expectations. He worked quietly and diligently and did a great job. Will definitely utilize Stanley Steamer again in the future.Regards,David T Perez

Br
Review №43

Julio did a great job! Polite. Respectful. Prompt. And worked diligently the entire time he was here. I will ask for him again next time.

Mi
Review №44

So very happy with the results of this deep clean on my hardwood floors! Milton was very thorough, both explaining the cleaning process and completion of job. He was also kind enough to offer his recommendations on how to upkeep my wood floors for best results. I will be using them again.

Gi
Review №45

Francesco did an absolutely amazing job. He was very professional and knowledgeable and made great time. We will definitely utilize this company again!

Ka
Review №46

Very pleased with Daniel, The Senior technician. He went above and beyond to clean my loveseat. He gave me some great information on fabric and tips on keeping my furniture clean. Very professional and nice young man. Thank you Daniel!!

Ma
Review №47

Ismael did a wonderful job on our carpets and tile floor. We pointed out areas that needed special attention and he took care of all of them. He was professional, knowledgeable, a super hard worker and very friendly. We are very satisfied customers.

Zo
Review №48

Excellent service! Francesco was so kind and knowledgeable and worked quickly. The best service experience I’ve had as a homeowner. I never felt I had a stranger in my home. 10 out of 10 recommend him. Wish he did all the things handy.

Vi
Review №49

Our floors look great! We moved our business into a large suite with 3 different types of flooring. They were able to tailor their cleaning to each if them. Shout out to Cameron and Dmauri! They were very professional and friendly. We appreciate your hard work!

Sa
Review №50

The team members that completed my house’s air duct cleaning were very professional, prompt, and knowledgeable. I received notice the day before to remind me of the appointment time and was notified 30 minutes before they arrived that they were on their way and who to expect. They were courteous and answered any questions we had. They provided before and after pictures and explanations of their findings.

Fr
Review №51

My hats off to Isaak! He was fast, thorough and very professional. As a realtor, I appreciate his hard work for my clients and would not hesitate using him again.

je
Review №52

Daniel was very professional and conscientious. He was very focused on making sure the job was done well and the results are the proof! I have lived in this house since it was built 12 years ago and never had the floors professionally done. Omg they look like brand new again. I had no idea how bad they had gotten until Daniel did his magic on them! Thanks you guys so much! And I will request Daniel when I have you guys do the floors again next year.

Ma
Review №53

Great work, technician explained the process used and answered all our questions to our satisfaction. Completed in a timely manner and not rushed. Completed job was excellent and above our expectations.Tile and grout cleaned and sealant applied. Well done Julio Gil, thankyou.

Sh
Review №54

I did post my experience but I think I pushed the wrong button. So again totally happy with Carlos who did an excellent job. Very friendly very hopeful worked efficiently and quickly. So happy that Stanley steemer offers a tracking service so you know when the tech is going to arrive. Thats a plus. You wont be disappointed if you use Stanley steamer. And I will certainly use them again and again.

B
Review №55

Francesco did an amazing job cleaning my carpet and area rug. He was very knowledgeable about his job and professional. I am very pleased with the service he provided and will request him next time.

Ka
Review №56

Lance did a great job with our carpets. And more importantly he was prompt, pleasant, and respectful. He is an asset to your company.

Na
Review №57

Stanley Steamer crew was professional, on time, knowledgeable, friendly and a true pleasure to do business with! We are Sr Citizens and appreciate the neat clean cut appearance of the crew!I will gladly recommend to all the neighbors!Nancy T

mi
Review №58

Joe gave exceptional service from start to finish. I appreciate the fact that he went over and beyond and was very attentive to what I was trying to accomplish and went the extra mile to make sure I was a very satisfied customer. Joe was very informative ,respectful and personal and addressed all of my concerns. Im so happy my carpet looks amazing..... FYI I did have some troubled spots... Thanks again Joe.I really appreciate you so much.....

Pa
Review №59

Ismael was polite, professional and knowledgeable! Our carpet has been refreshed from the stairs, upstairs hallway and guest bedroom! All cleaned, protected and deodorized!So fresh and so clean, clean! We are happy customers!

Jo
Review №60

Showed early within the scheduled time window. Very polite and professional. Got straight to work and did an extremely thorough job cleaning our carpet and stairs. Everything is clean and smells fresh. Very happy with the overall results. Will definitely use the company again in the future.

Ju
Review №61

Milton did a fantastic job cleaning and color sealing our home tiles. He was thorough in the explanation and scope of the job and gave us insights on how to maximize and protect our investment. He is respectful and easy-going. Highly recommended, he’s a PRO!

Na
Review №62

Daniele and Yousif were AMAZING! The level of professionalism and customer service was so impressive! I would highly recommend them for any cleaning job you need. They were even able to give me an immediate quote the cleaning of my huge area rug. Needles to say they got my business and I plan on having them out again in 3 months! It smells amazing in here!

Ro
Review №63

Awesome experience. Very thorough, very professional and work well done! Would highly recommend Stanley Steemer. Patrick and Eric are very knowledgeable about their craft. Thank you again, Patrick and Eric.

Re
Review №64

I liked the availability so they came out sooner than later. Francesco was super friendly & experienced. We are trying to get cat urine out, so time will tell. Seems good so far, on day of cleaning. If if doesn’t work, we’ll probably get rid of carpet…& old cat :(

Ca
Review №65

Francesco was great! He did a great job and explained everything he was doing. Very informative! I will be calling him again!

Je
Review №66

We are first time customers and my husband and I very pleased with the experience. Making the appointment online was really easy. Technician Julio was very knowledged, courteous and friendly. We definitely recommend Stanley Steemer and will be using them again, soon. Thank you

An
Review №67

Lorenzo did a wonderful job on our carpets. He was prompt, efficient, and took extra time to spot treat where needed. The process of booking was also a breeze. We were able to use our Costco membership for great savings which was also a plus. I highly recommend Stanley Steamers.

Al
Review №68

I received fantastic customer service from scheduling my appointment to the actual service. The technician was very knowledgeable and respectful. He did a great job!

Kw
Review №69

Milton is amazing and did a fantastic job. Ive had others show up, however.. this level of attention to detail was astounding. He should be in management and training others on how great service goes a long way. Others have showed up from the same company, same machinery, but the results were vastly incomparable. I expected average results. Milton changed that. Milton did 4 houses for me today and I know who to ask for when I call back. Nobody beats Milton!

Jo
Review №70

Yousef was amazing! He went the extra mile and removed a piece of melted hard plastic that was stuck to my bedroom carpet. I couldn’t tell it was there at all. He was very professional and thorough. I will definitely be using them again!

KG
Review №71

We’ve used Stanley Steemer for years. We trust them, and their crews have always done great work. Daniel and Julio were very professional and did an amazing job. Thank you!!

Ma
Review №72

Rhett was great. He was very polite and informative. He tried hard to get all stains out as best as he could and 97% he did get the stain out. I would recommend him for another job or request he come back when we need the services again.

Su
Review №73

Ismael did an outstanding job cleaning our grout, 2 of my chairs and a rug. I would definitely request him to come back for any additional work I would need. He was personable and professional.

Li
Review №74

Daniel Hayes and Yousef did an excellent job cleaning our sofa, area rug and carpet. They were very careful with our home and pleasant to speak with. We signed up for regular cleanings as well! We highly recommend Stanley Steamers!

Sa
Review №75

Great job! The technician explained what he was going to do so there was no confusion. He made sure I understood everything then went about cleaning the carpets. When he was done, he made sure I was satisfied before he left. All in all, a first rate professional job.

EL
Review №76

Great and the technician Andrez was very knowledgeable and helpful describing how the carpet cleaning process works. He was very pleasant and professional, will definitely use them in future since they offer other services as well.

Le
Review №77

It looked good the first day, but after drying stains all over the place and still has a smell of urine This is the final.

Jo
Review №78

Efficient and Friendly. We had a small area that needed touching up. I called and the staff that answered apologized and set up a follow up service. Andrez was extremely helpful, apologized and got right to it. 30 minutes later he was done and with a smile ended by saying Thank you for calling Stanley Steamer.Nice!!! Glad we called.Thank you for good appreciative staff.Call Stanley Steamer.

Ka
Review №79

Francesco did an AMAZING JOB. He is very professional, personable, and kind. True asset to your company. I will highly recommend to family and friends. Thank you.

L
Review №80

Daniel was Professional, Kind and Very Proficient! This was my First Stanley Steamer Experience and 200% Happy with Daniel and Stanley Steamer! Will refer all services to Friends and Family! Excellent Experience and Services were Impeccable!

Cy
Review №81

Michael and Devon are an outstanding hard working team for air duct cleaning. Their positive attitude and willingness to go the extra mile for us is appreciated. I will and have recommended Stanley Steemer to family and friends.

Pa
Review №82

Kelsi did an outstanding job steam cleaning our carpets and tiles. She meticulously cleaned the baseboards, removed all stains, and thoroughly cleaned the furniture. We highly recommend her services. Kelsi was very knowledgeable and offered excellent advice and recommendations for duct cleaning and tile and grout sealing. We will definitely be using Stanley Steemers services again

Sa
Review №83

Lance with Stanley Steemer was very personable and honest. I scheduled in the morning, they came same day that afternoon. It was all very easy and the carpet looks great!

St
Review №84

Disappointed in the finished outcome because it wasn’t a huge difference. Some areas, the grout looked like it wasn’t even touched. There was also a residue left throughout. These pictures are before and after. You can’t even tell a difference. The grout is still so dirty.

Br
Review №85

Josh arrived at home with a good attitude and gave me and my mom a clear understanding of what to expect. He also gave us the Safety briefing to keep us informed about the situation when going from the wet carpet to a dry surface. I’m very pleased with the results of his work. It’s better than I expected because the carpet was in bad shape.

Ba
Review №86

Clayton showed up and was very professional and explained the services that he would perform. He showed me his progress every step of the way in which the difference was amazing! This is my first time using Stanley Steamer for air duct cleaning and will definitely use them again and recommend.Thank you Clayton for a great job!

ra
Review №87

Great experience for using Stanley Steemer for the first time. Daniel was very polite, informed us as to what the procedure involved, how much time it would take. He was very thorough, professional and courteous. Exellent results too. The kids room carpet was cleaned, protected and deodorized.

Su
Review №88

Cameron did an excellent job.He took his time and was very thorough.He was also very friendly and also asked if we had any questions.Very good service.

Jo
Review №89

My house looks great. Carpets clean, tile grout looks great. One rug was sent off for a deep clean.

Wi
Review №90

Kelsie was on time and did a great job! Would recommend her for any carpet cleaning needs.

Ie
Review №91

Julio was not only polite but also cleaned the carpet well and thoroughly. He was patient as well. First time using Stanley Steemer and I definitely will use them again!!!

Li
Review №92

Yousef did a great job on our carpets. He was very concious of our walls as he pulled the hoses through our home.Thank you YousefAlso, it was very easy to set an appointment so quickly. Stanley Steamer kept me up to date on yousefs arrival time

Hu
Review №93

It was a pleasure working with Francesco! He was on time, came in, asked questions regarding if there were any issues or stains I would like to point out, prepared my home and personal property from damage, did an AMAZING job cleaning my carpets and rugs. Cant wait to work with him again!

na
Review №94

Ismael, was kind and personable. Prior to Ismael starting the job, he wanted to see which rooms were going to be cleaned, and which area needed more focus. Ismael was did a great job and will will definitely recommend Stanley Steemers to family and friends

De
Review №95

Technician and assistant were very friendly and answered all my questions. Had Carper cleaning in two rooms. Carpet looks exceptional. I highly recommend Stanley Steemer for all your cleaning needs. Thank you!

Ci
Review №96

Service was excellent!! James was exceptional!! He was very courteous, professional and detail oriented. Highly recommend James and Stanley Steemer for carpet cleaning and leather sofa cleaning!!

Mi
Review №97

Daniel was not only very professional but very personable. He explained everything he was doing and why he was doing it. I am extremely satisfied and will be using Stanley Steamer for all my floor and rug cleaning needs.

Me
Review №98

James did a great job cleaning our bedroom carpet floors and office furniture/chair. He was punctual and very polite. James also took the time to explain the process and set clear expectations from the start.

Ba
Review №99

Milton explained the process very well and the after care as well. Quick and very efficient! A great experience. Will be using Stanley Steemer in the future for tiled floors and area rugs as well!

ke
Review №100

Julio arrived on time, very professional, and took time to explain each process he was about to do. He was patient, as i asked questions, and addressed all concerns. Great job!

Di
Review №101

Thank you, James for your professional service and arriving on time. I appreciate your friendly ness and love the way the area carpets came out. Our living areas look beautiful and clean. God bless and with sincere gratitude from our home to yours

Di
Review №102

Rhett was professional and courteous. You can tell right away he had this done work before and did a great job. Looking forward to seeing this sectional dry and be able to sell it. Thank you

Ly
Review №103

Joshua was extremely knowledgeable and helpful. He was friendly and took the time to explain everything he was doing and examined each part of my dryer vent and duct before cleaning out the vent. He took before and after pictures to show me and was detailed and thorough.

Ma
Review №104

Daniel showed up early in the window provided and Stanley Steemer provided text updates and tracking so I knew when to expect them. He made suggestions for how to improve the service and was flexible with my budget. He was friendly and very professional.

Da
Review №105

Julio was very knowledgeable and informative about our services. He did an excellent job! I would highly recommend Stanley Steemer and will definitely use their services again!

Ro
Review №106

Ismael did a great job! He arrived on time, explained the service, and gave us instructions for our clean carpet to dry faster.

Ta
Review №107

Our service tech Milton was so friendly and helpful. He explained everything so clearly. The floors literally look brand new....truly unbelievable!

Be
Review №108

Shawndell and Genesis are excellent technicians. They arrived on time, explained what they were going to do and proceeded to clean our air ducts until they were shining. It was an excellent job and they knew exactly what they had to do. Stanley Steemer is a top notch organization. Kee up the good work.

Ma
Review №109

This young man is the first Stanley Steemer Technician that does an excellent job. He is truly an asset to your company. Polite, hard worker. Dedicated. Thank you for sending him.

Ca
Review №110

Hector in Windcrest(San Antonio) was great. Barely here an hour. Stairs and master bedroom are perfect. Will definitely be calling back for other room.

Al
Review №111

Jorge was awesome! He did a fabulous job and made my bathroom tile look like new! Thank you for being so kind and patient.

TI
Review №112

If you’re looking for someone to make your carpets and tile floors look brand new, Milton with Stanley Steemer in Windcrest, Texas is your guy! They service the New Braunfels area. He didn’t just clean; he transformed our floors. Milton took great care with every inch, treated our home like his own, and even gave us a masterclass in floor maintenance.His attention to detail and expertise were outstanding—I felt like I should’ve tipped him twice! Not only does my house look amazing, but now I’m also a self-proclaimed carpet enthusiast, thanks to Milton’s tips.If your floors need some TLC, I 100% recommend Milton. I’ll definitely be calling him again for future carpet & tile therapy sessions!

Sa
Review №113

We had the pleasure of having Josh for our service. He was very passionate about his job and gave tips and tricks to keep my grandmas 30 year old area rug back to life. It’s one of the last pieces we have to remember our grandfather and knowing we can enjoy the rug again is a great feeling.Even in this 90 degree heat he took his time to ensure he got it as clean as possible.Will definitely have him return to restore our couch. 100/10

Ro
Review №114

Isaak and his team were awesome, they showed up on time helped move furniture around. Very respectful of my house, pets, and our time. I highly recommend them.

Ka
Review №115

James was very polite and prompt. Walked through expectations and time needed to complete carpet clean. Highly recommend James for anyone needing carpet cleaning.

Am
Review №116

Francesco and Louis did an excellent job cleaning my carpet, tile and wood floors! My house is looking and smelling great!!

Ma
Review №117

Two fine, respectful young men. They did a great job and were so courteous. Im very pleased with the results.

Lo
Review №118

Milton did an awesome job cleaning our tile grout. He was very professional and knowledgeable. Great job!

Gl
Review №119

Kelsey explained everything, she set up and went right to work. The carpets look amazing. She finished up and was gone. She did an amazing job. Thanks so much!

He
Review №120

Technician was very professional and courteous. Was able to answer any questions I had. Great job would definitely recommend Isaak to anyone.. great Job

De
Review №121

James was great! My carpet looks new. He was professional and efficient. Thank you Stanley Steemer. Job well done.👍

Ea
Review №122

Michael and Angel showed up on time and set up the equipment in a timely manner. Explained in detail what the process consisted of. Insuredthere was air coming through the vent pipe on the roof. Made sure area was cleaned and put back together properly. Will definitely call Stanley Steemer when I need my vents cleaned again.

sa
Review №123

Our carpet looks like new. He did a superb job. He informed me that he would be a little which I appreciated.Good job young man!

Ir
Review №124

Highly recommend Michael and Mathew, they took care of our mold, and cleaned our supply vents and return vents. They cleaned our entire duct system, supply and return grilles thoroughly. Exceptional service.

Sh
Review №125

This is the worst experience I have ever had with a carpet service. The first time someone came out the customer service was awesome but the carpet cleaning itself was absolutely awful. They cleaned two rooms/areas in our home. The master bedroom and the walk in closet. The bedroom was good but the closet was so soaked that it took over a day to finally dry and still the carpet spelt like urine. They had to come back out two days later and it was a manger. They just put more of this stuff called deodorizer. Now when I walk into my closet I have some kind of residue all over the walk in closet floor. So now when I walk into my closet and walk out I have to be extremely cautious about walking on the tile floor. I do not have a good balance as is and unfortunately I have health issues throughout my joints to cause me problems and now I have to worry about walking out of my closet and not falling and breaking something. I would NOT recommend this company at all. I will be calling after Christmas 2024 to see if they are going to fix this or leave us with an awful smell and an awful residue.

Je
Review №126

Heres a refined version of your text:This company never disappoints. Milton was friendly, focused, and delivered excellent results. He was very thorough in explaining how he cleaned the carpet and provided great tips for its care. I’ll definitely be requesting Milton for my next carpet cleaning!

Mi
Review №127

Milton Winn is hands down the best, hardest working, most knowledgeable technician Stanley Steemer San Antonio has. Affable, thorough, meticulous to a fault, professional in every sense of the word. Great communicator. We’ve been with this company for 40 years and that’s why our carpet still looks great. White carpet my dear Mom chose. God rest her soul. But Steemer has been here to wipe away all the missteps along the way and Milton, hands down, is one of the best they have. Consistently great. Thank you, Milton. Thank you Steemer SA for sending him my way! Much appreciated. Yearly contract is the way to go people! Sign up for one. We have for decades, literally. Carpet remains like new!!

De
Review №128

Francesco exhibited a high degree of professionalism and courtesy during our interaction. His extensive knowledge of Stanley Steemer products was evident, and he provided insightful recommendations tailored to my needs. I highly recommend booking a service with Francesco for an exceptional experience.

He
Review №129

Daniel came out and did a fantastic job. He answered all my questions and I was still able to have the rest of the day to do errands! Will definitely be using them again! Daniel fixed the issue and did awesome

Da
Review №130

Great first-time experience with Stanley Steemer! Shawndell was very insightful on the state of our dryer vent and recommendations for servicing and maintenance. He was fast, efficient, and very courteous! Highly recommended!

Ja
Review №131

Wow! Is all I can say! Shayne the technician. Was great! Great customer service! My carpet is very clean! I recommend this service to all!

Ju
Review №132

Isaak was one of the best Stanley Steemer technicians we’ve ever had. He was very efficient, thorough, careful & friendly. We highly recommend!

Ra
Review №133

Daniel and Eddie were great! They were very professional, respectful with our house and property, and did a fantastic job cleaning our floors, carpet, and furniture!

Li
Review №134

Just had Stanley Steemer clean out my dryer vents. Joshua did a great job. He was professional, polite, knowledgeable, and efficient. I would definitely recommend them!

M
Review №135

Andrez, from Stanley Steamer, did a phenomenal job on my 2 queen sized mattresses and made them look brand new. He was professional, knowledgeable, pleasant and accommodating He knew I had a work conference call and started in the room near my office first, then moved to master bedroom so the noise would be minimum when my call started. It was only $45 per mattress to have steam cleaned. Very affordable. Thanks so much, Andrez and Stanley Steamer.

Pa
Review №136

Got a text with a picture of Daniel so I knew he was on the way and what he looked like. I like that. Did a great job on a carpet that houses 3 dogs. Got the x-tra special deal for him to come back 3 more times in the next 12 months AT NO COST TO ME! Yeah I like that too. Thanks Daniel. Have a great weekend.

De
Review №137

Daniel was awesome! He was professional and extremely helpful. I have water damage and he was able to assist me with answering questions, as well as leaving my stained carpets spotless!! Highly recommend!

re
Review №138

Yousef and Louis did a fantastic job on my carpet.They were very professional and polite. I am happywith the results of their cleaning.😊👏

Ad
Review №139

Rhett did a great job with the carpet cleaning service. I had a few stains and he was able to get rid of them. I appreciate his professionalism and attention to detail.

Cy
Review №140

I was very satisfied with Milton’s services. He was friendly, informative, outlined my service options and answered ALL my questions to my satisfaction! He also outlined what to do post service for care of my floors. We will definately use Stanley Steamer again

Ka
Review №141

Did really good. Very friendly. One king mattress to clean, deodorize and protect for a total of 135. Rlly not bad. My bed feels great.

Vi
Review №142

Lorenzo exceeded expectations in addressing our rug needs.

Ci
Review №143

They were very professional, explained everything, and did a great job in my carpets and tile!

Li
Review №144

Emanuel did a great job. The carpet was so disgusting before it was cleaned. He explained what he was going to do and what the possible outcome could be. It looks so much better.

Ch
Review №145

Stanley Steemer technician (Kelsie) arrived on time. She was very personable, professional, and competent. Kelsie also completed all tile cleaning/sealing tasks efficiently and in a timely manner. Lastly, her final closeout inspection and customer service in general was exceptional.

Ji
Review №146

Michael and Anthony were friendly and professional. They were efficient, knowledgeable and left everything in good order. We look forward to better breathing and not having to run wet clothes through the drying machine more than once!

Al
Review №147

Joe was fantastic in cleaning 2 bedrooms for us. He was very professional, and very kind. My house looks amazing!

Ma
Review №148

Very nice job. All stains were removed. And James is an outstanding young man!

Ge
Review №149

People! Ill just say this,my experience with the crew representing Stanley Steamer was a proud moment for this company. You see im a proud military Veteran and I take pride in myself and my work. When Im the customer, I expect those whom show up at my front door to do a job for me to be a professional in how they conduct themselves.Know how to say Mr/Mrs, clean uniforms, knowledge in the project, courteous, non-confrontational etc...A PROFESSIONAL.I have no problem in criticizing poor workmanship and will absolutely post a review. I suggest to others to ask for Daniel Hayes and you will get the professional you expect at your front door...I fail to mention Julio, who was Daniels assistant and he fit the mole of a Stanley Steemer professional.Thanks Julio...you helped to make this a Mission Complete....

Ma
Review №150

Great job! Very pleased with results. Yosef, the team member, was very friendly, professional, and courteous.

Al
Review №151

Joe from Stanley Steemer was incredibly friendly, very polite, on-time, very knowledgeable, very patient, and he answered all of my questions. I will definitely be calling Stanley Steemer again. Thank you!!

ji
Review №152

Not happy. I scheduled an appointment for carpet cleaning with an arrival time frame of 12-6 p.m. They called and pushed it back to 6:30, which I was fine with. Hours later they texted me with an arrival of 6-8 p.m. Not acceptable! I dont want to go to bed with wet carpet. I canceled the appointment. Im hiring someone else.

Ro
Review №153

Great service and amazing technicians. Patrick and Gage were professional and pleasant while doing their job and answering questions as well as interacting with us. Would highly recommend them. Thanks

Je
Review №154

James did a fantastic job on the pet stained carpet it looks nearly new again! He was kind and polite his customer service was impeccable!

Di
Review №155

Professional and very courteous. My carpet looks amazing and they managed to get some pretty tough stains in my area rug. Kitchen tile looks waaaaaay better now too. I did spend more than my budget just bcz of how they charge but very much worth it. Would recommend and use again!

De
Review №156

Glad to call Stanley Steamer for today, Lance helped clean three rooms and a sofa. Lance was very thorough and professional. He did a great job! Thank you!

Je
Review №157

Great service and great price! My couch looks brand new!

Su
Review №158

James was professional and courteous. He worked quickly and l am pleased with the results!

Ad
Review №159

Hector was great! No complaints. He even stayed late to do a few extra cleaning items I threw on last minute.

Jo
Review №160

Afani arrived on time, was friendly, and professional. Very happy with the service and would recommend this service to anyone. Thank you Afani

Sh
Review №161

Andrez was very professional and did a fantastic job. He was very pleasant and kind.

La
Review №162

Franchesco took his time and did a great job.check out all hair and gunk from the carpet.

An
Review №163

So far it smells way better already my new pup really had it stinky in my front room. A little pricey but worth it. Now to keep the kids and animals off so it can dry!

Ve
Review №164

Francesco, thank you for all your help. You made my home much better! I appreciated your time and effort. You were very professional and worked really hard to make sure I was satisfied!

E
Review №165

My carpet looks great and Eliodoro was professional and informative. The process was fast and seamless.

Ch
Review №166

Lance did a great job! He was extremely knowledgeable and explained the various steps and products they supplied.

mi
Review №167

Rhett did an outstanding job! Were extremely pleased how clean our carpet is. Rhett was very personable and friendly.

Su
Review №168

Milton was the ultimate professional! He helped me figure out how to treat trouble spots and made the entire house clean and beautiful! Five plus stars!!!

Sa
Review №169

Daniel was very efficient and respectful of our home. Daniel did an excellent job and took his time and wasn’t rushed to finish the job. Definite 5 stars for Daniel.

me
Review №170

I would recommend Connor to anyone that is getting their carpets cleaned, he was very informative on the services and add ons that were provided. He was quick and to the point with his work and had a very fast cleanup time as well.

Te
Review №171

Hector did a great job, I told him we would be requesting him next time we have our carpets clean. He’s was professional and also very personable. Thank you for leaving our home in excellent condition!

Na
Review №172

Kelsie has been here before and again has done a very nice job on my carpets in the area where the dog seems to spend the most time. She is very attentive to my pets Into the areas that need the most attention. Thank you for sending Kelsie.Nancy

Pa
Review №173

Milton provided excellent customer service, was a fantastic communicator and did a phenomenal job on our floors. We will ask for him in the future!

Jo
Review №174

Jorge was extremely friendly from the beginning. He answered all of our questions and explained everything we’ll. He was very understanding. Fantastic service from Jorge and the company!

Me
Review №175

I have always had a good experience with Stanley Steemer. Dmauri was very thorough and spent extra time targeting areas that needed extra attention. I appreciated his hard work. He had a vey cheerful demeanor.

Aa
Review №176

Good experience. Reasonable prices, especially with the costco discount. And the guy Milton was a was easy to work with. Floor is as clean as has been in years.

ja
Review №177

Joshua was extremely polite and very knowledgeable. He did a Great Job. My situation was a little complicated but it didn’t slow him down! I would highly recommend Stanley Steemer!!

Je
Review №178

I’m a longtime Stanley Steemer customer and have always been pleased with all SS services . However, today’s carpet cleaning reached an even higher level of professionalism and thoroughness because of Hector. This young man was truly outstanding in every way. He kept me informed of everything he was doing, offered maintenance suggestions and had very knowledgeable answers for all my questions. He showed great pride in his job and very diligent in all phases his carpet cleaning work. So … 5 stars to HECTOR and Stanley Steemer. I guarantee I’ll be asking for Hector next time — for sure.

Ma
Review №179

I got my ceramic tile floors steamed and Hector did an amazing job. He was very knowledgeable about the service and other services the company provides. I would certainly recommend and will be back to do a color seal treatment.

La
Review №180

Francesco did an amazing job with the room carpets. Service was excellent…. Explained everything and especially on the additional services explained… Thank you

So
Review №181

10/14/24 @ approx 9 am Stanley steemer employee in passenger seat of company truck called me a b!+ch because I slowly crept up in the far left turning lane at the intersection of Kitty Hawk and 1604 when all traffic was not moving and waiting for light to turn green, I would assume the Stanley Steemer driver was paying attention when the light was red (but maybe he wasnt bcuz when light turned green he decided to merge to get into far left turning lane but I was already in the lane). When light turned green and traffic began to move, I signaled & moved to right lane while I was under the overpass. I did NOT cut anyone off including the SS company truck. The professional, courteous and friendly Stanley Steemer passenger then thought it was appropriate to holler out his window. B!+ch....I will never use Stanley Steemer nor will I recommend your professional staff to friends and family. Be careful out on the highway folks!

Ro
Review №182

Our tech James did an awesome job! Our carpets look great. This was our second time using Stanley Steemer’s in less than two years, and it won’t be our last.

Mi
Review №183

James our tech was very professional and efficient. He explained different options and protections for carpet that is best for best. Highly recommend

El
Review №184

They were the best professional in the business. I’m already breathing better. No surprises. I knew how much everything is ahead of time. They were on time, and cleaned everything before they left. Excellent service!!!

Li
Review №185

Austin & Peyton did a FANTASTIC job with cleaning our air ducts! They were very thorough, efficient and professional. Would definitely recommend and use their services again.They were well-trained and definitely knew what they were doing!Thanks Stanley Steamer !

Je
Review №186

The air duct cleaning went very well. The men were very nice and courteous. They showed us before and after pictures. Cleaned up everything great before they left.

Fa
Review №187

Our technician was amazing. The carpets, tile and wood floor look great. Will be using again.

Je
Review №188

Contracted to clean our new home before move-in. The only issue I has was I originally requested to have the hardwood floors cleaned as well, but they didnt have the equipment or read the work order request incorrectly. I was only charged for the areas of carpet, which were Very professionally cleaned.... or so I thought. Im still pulling dirt & pet dander from the previous owners animals every time I vacuum. A few weeks later they came back to clean my air ducts and I had issues with their poor communication and scheduling. I tried being polite & professional but that didnt get me anywhere, so I had to change tactics to get someone who would do something about the lack of communication. The techs who performed the service courteous, making sure they got everything done. UNFORTUNATELY they did NOT put my guest room back the way it was and left things an absolute MESS!

Ed
Review №189

Julio was my technician.He was amazing. I initially was just getting carpet and some furniture cleaned. He sold me(not talked me into) getting my tile and grout cleaned and changing my grout color. It looks brand new. Julio was on time professional did a great job and cleaned up afterward.

Li
Review №190

Julio was professional, he did a great job which met my expectations. He explained how the process works and was respectful of my furniture.

Ma
Review №191

Daniel was great, Will definitely ask for him again. Really took his time with pet stains I so appreciate that.

Ma
Review №192

Daniel was respectful, informative before and after service and did a great job. I will be using stanley steemer next time carpet needs cleaning. Thank you Daniel!

Ca
Review №193

Technicians were extremely polite. Did a great job on carpet and tile. I would give their order taker a 3 but the techs were great

Do
Review №194

Jorge and Carlos worked their magic and removed many stains. They were friendly, polite, helpful, and made an effort to do an amazing job cleaning my carpet. They brought in their equipment and protected corners bottoms of chair and other furniture so it won’t mark the carpet. My mom swore by Stanley Steemer and I always call Stanley Steamer to do a great job!Thanks you!

Jo
Review №195

Great job! Extremely professional service! The Service tech was friendly, professional, and did a great job!

Ta
Review №196

Kelsie is top notch! Very careful with the furniture, took her time, and paid attention to what I needed! Im very happy with the job she did!

Je
Review №197

Great communication on when they would be here, OUTSTANDING price ,great work on cleaning our office carpets. Thank yall! We will be using them again!

J.
Review №198

I got my carpets cleaned by Carlos. He was very polite but professional and tried to clean stains that were of concern for me. I would have him clean my carpets in the future and HIGHLY recommend him!

Ch
Review №199

Francesco made our floors look like new again. He arrived on time, explained the process, and made sure we knew how to properly care for the cleaned and color sealed floor.

Information
1 Photos
199 Comments
4.8 Rating
  • Address:4985 Eisenhauer Rd #102, Windcrest, TX 78218, United States
  • Site:https://www.stanleysteemer.com/locations/TX/San-Antonio/596
  • Phone:+1 210-271-7687
Categories
  • Air duct cleaning service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Closed
Service options
  • Online estimates:Yes
  • On-site services:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
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