Bring Your Own Parts

They were able to get my car in and out in a timely manner , the difference I felt in my vehicle was night and day. Even threw in a couple pieces of hardware I was missing . Great service all around.

Good work. Jessica is friendly and has good customer service. This place was recommended to me by multiple individuals.*8-31-2021- I take back my rating and would give a 0 if possible. I had my radiator replaced and they insisted on replacing the thermostat even though it was brand new... They replaced it and even though it has been about four months, I really never drive it because I have a company vehicle... The vehicle has had about a hundred miles put on it ever since they worked on it and it has been leaking coolant this whole time. $500 roughly is what I was charged for labor and this what they gave me... there are three bolts that are removed to replace the thermostat... They stripped two out of the three and this whole time it was leaking from there onto the top of my thermostat housing and going onto the top of the engine block as well. SAVE YOUR MONEY, TIME AND HEADACHES and go elsewhere.

I recently had the pleasure of bringing my Ram 1500 to Bring Your Own Parts automotive shop, and I couldnt be happier with the experience. From start to finish, they provided exceptional service at a great price. The staff was friendly, knowledgeable, and went above and beyond to ensure that my vehicle was repaired efficiently and effectively.One of the standout aspects of Bring Your Own Parts was their transparency and honesty. They provided a detailed breakdown of the repairs needed and gave me an accurate estimate upfront, allowing me to bring my own parts and saving me a significant amount of money. The technicians at the shop exhibited a high level of expertise, demonstrating their skill and experience in working on Ram 1500 trucks.The repairs were completed in a timely manner, and the final cost matched the initial estimate provided. Not only did they fix the specific issues I brought my truck in for, but they also conducted a thorough inspection and addressed a few minor issues they discovered, all without trying to upsell me unnecessary services.Overall, I highly recommend Bring Your Own Parts to anyone in need of automotive repairs, especially if youre looking for a shop that offers great prices and values honesty. Their exceptional service, skilled technicians, and dedication to customer satisfaction make them an excellent choice for all your automotive needs.

They did a awesome job on my coilovers very well professional and quick !

2015 Toyota Tundra. Had struts and shocks replaced. Good friendly service. Quality work. Recommend.

Came in and was amazed on how money we saved.. thanks Martin and Hector are awesome

James and staff at Bring your own parts are the best!I took my truck to get my door handles replaced and and these guys did a great job! They did the job in about 2 hours and at a very reasonable price. I had called around for quotes and they were the less expensive. The customer service was great too. I definitely recommend this shop.

Stopped by to get a quick quote on parts for my vehicle. I was actually able to get a dame day service replacing my sensor. They were able to get me in an out with quick service. They also gave to some pointers on tuneups about my vehicle. Will return for the rest of services and parts.

We came last minute for a very much needed repair and bring your own parts and staff performed and completed the repairs quickly and professionally. Recommend!

This place a scam! They make you sign a contract, mess your whole vehicle up. I had to pay $1,200 just to get my car towed away to a mechanic who finally fixed it a few days and this place had it sitting in their garage for weeks! Save your money, run and take it elsewhere! I would recommend Trevinos on Zazamora any day!

Cant speak for the other negative reviews, but I was treated fairly, and they did a great job on replacing the starter for my car. The price was fair, and was done within just a few hours. I will definitely consider them for future repairs on my vehicle.

They quoted me an hour and at exactly an hour I am wrapping up! They are polite and don’t try to scam you which is nice! They show you what is going on before they lower the vehicle down and do not pressure you to make fixes they do it to make you aware and do with the information as you wish. I will be coming back! Also if you need vintage cars serviced here they are very knowledgeable!

So Im visiting here from Round Rock. My AC stopped working, I found this place on Google. Let me tell you from the time I showed up until I got my car back they have been fantastic. The pricing is more than fair. The service is exceptional and they really care about you. They talk to you and not at you. I will be bringing my truck here in a couple of weeks to get fixed. They go above and beyond and Im so very grateful for them. Thank you from the bottom of my heart.

Very professional and found other parts they may need to be replaced . Highly recommend coming here to install aftermarket parts ! Each employee is well experienced and they show it !

Bring your own parts made fixing my headlight so easy. My car was done in a timely matter and everyone I spoke to at both locations were super friendly and nice, especially Martin! My car looks great. Martin even offered a discount to put on my other headlight. I would definitely recommend their services!

We brought our own part to get replaced, took no time at all they took us right in fast friendly service the also pointed out a couple of issues that may effect the safety and drivability of our Nissan Rogue the have us prices for parts but also have us the option to bring our own, after researching we found there price was better as the only charge the cost they pay which is the wholesale and the do not mark up like other shop. In all we saved over $5000 that is compared to the dealership. Awesome work yall we will be back soon to finish up other need repairs.

Went to this location for a diagnostic after The guy on the phone told me they’ll figure out the problem through a diagnostic test and did not explain of the up charges of more intensive diagnostic test. Went to the location had two big old potholes went inside and the air condition was broke and felt like 98° inside!Very rude and bad customer service from the lady in the front and tried to explain my problem to the guy on the phone that I first talk to you and he was rude and talking over me to try to get me to pay more money for a more extensive test.I wish I would have listen to the reviews and passed on this place but I’m glad I only spent $100 because they seem like the kind of business that just keeps up charging you. Buyer beware

Great service, just make sure they charge you what they quote. Reviewed my invoice, showed a fee for parts( took my own parts) was never told there was parts fee ($9.95 for rags used while performing job). I’m sure they don’t use different rags when going from job to job. I don’t mind paying for the service, but just be honest on what you are going to charge, if it’s part of the normal charge then stated in you quote.

CRUCES!!!!!!!!!!!!Never Ever Again!!!I went to get a break caliber and brakes changed and was quoted $484.99..I was told they don’t make any money on parts and purchasing the parts through them would be at no additional cost. So I did so. Upon trying to up sale me on some additional services, the rep showed me his computer screen where the part he invoiced as $119 was actually only 79.. A $50 mark-up!! I called it to his attention and he notated the difference in price.Upon paying for the services I noticed the invoice was still the same price as before even with the $50 difference. Once again I called the price to his attention. He then goes back to the invoice to show that the adjustment was made and the price was the same. I take a closer look at the invoice and I see an added line for “Fuel Flush+$50“.. I then called that to question. Nothing of any sort was requested or agreed to and labor was already included in the original invoice.He then looked me in the face and said “Thats for bleeding the breaks” As if I didn’t know that is a part of changing breaks and calibers. He went ahead and removed the charge that had “randomly” been added since discovering I was being scammed on the parts!!I don’t trust anything he told me about other work needing to be done and I will NEVER EvER USE ThEir Service AGAIN!!!!

I went to this place to get my spark plugs replaced since i seemed to be loosing power and was told i may need a tune up. I called and was told a tune up costs 169 bucks which was a lot cheaper than anything in town. So i show up and found out that price was just the labor, i forgot i needed to buy the parts so it cost 233. Which still isnt bad considering they put a warranty on the parts you buy or so i thought. They came back and gave me a list of issues with the car and i got a quote of just under 500 bucks to fix it all. Which again is not bad. I couldnt afford it all at the time so i said i will come back and get it done a little at a time. Well since i refused the extra work they gave no warranty on the parts i paid for. I took it to the chevy dealer the next day and they looked over the car and found nothing else wrong with it. This place may be cheap but they cannot be trusted and get you in at a low cost to try and lie to get you to pay more.

Would you like honest and professional automotive repairs with no markups or gimmicks? If you answered yes to the following question run as far as you can from Bring Your Own Parts! I initially thought I would have a positive experience at this place, as they were helpful when it came to finding my parts. Once they get you in the door, its all downhill from there. They took forever to even begin work on my vehicle. Nick was very rude and unprofessional. I was told that my repairs would cost $300, however when I left the total came to nearly $600. The shocker is that the issue was never repaired! $600 down the drain! They then asked me to pay an extra $60-75 dollars so they could do more diagnostics. They also charged me for coolant when they used the coolant that was already in my trunk. They searched my car top to bottom to try to find anything that they could repair, which were all unrelated to the issue I came in for. Maybe if they focused more on the actual problem I was having with my vehicle it would have left their shop repaired. If I wanted to pay an arm and leg for repairs I would have simply gone to the dealer and asked to to fix any and everything they could think of. When they test drove my car it overheated and they left my car sitting at an undisclosed location over the entire weekend! I was never able to get in touch with anyone working on my car when I called to check in on it Monday. My car was returned to me with a newly ignited engine light, it reeked of body odor, and it also had personal records from other vehicles inside. In the end I just wanted to get my car out of there as fast as possible. If you want the experience from hell or if youre trying to play a really bad prank on someone, tell them to go to Bring Your Own Parts.

I would give it a 0 but I cant. They had to change 7 spark plugs in our expedition, my husband did 1 but got busy. They gave us an estimate of $290 and 3 or 4 hours. My husband got a phone call the next day asking him how he got the 1 spark plug out, he told them he bought a special tool to extract the broken ones. The next day they asked him if he could bring his tool, he did finally on the 4th day at 1:30pm we got the vehicle and a bill of $1147.00. I told them they shouldnt be doing things they dont know how to do or dont have the tools for. The receptionist said they know exactly what they are doing and never did use our tool. We got no credit for bringing in our tool.

Decided to try this place out for an oil change because pep boys was already booked. I brought my own oil but they got my filter for me, for a good price. Took a little longer then expected, but they were pretty busy. Rotated my tires too. Dont know about their repair services but overall was happy with what they did. 4/5

Absolutely great experience. Definitely recommend bringing you vehicles here, even if you do not bring your own parts. Everything is fixed in a timely manner. They keep you updated along the way, every step. Amazing customer service. I will be back if any other work needs to be done!Great job guys!

These guys are amazing. I bought brake pads and brake rotors. I didn’t realize my car had other parts that was required to do a brake job. Needless to say these guys hooked it up. They quoted me a price which was a little to high for my budget. But they were able to negotiate with me. Highly recommend this place for your car needs. I know I will be returning.

I was hesitant to bring my vehicle to this shop due to the poor reviews, but since I had an appointment for my compressor a week away I figured getting it done early would be great. While a lot of misfortune happened on my side like a faulty compressor and other issues that were relatively skimmed over, things got complicated and took a long time to get my vehicle fixed. From ordering another part to taking roughly a month to finish it seemed a bit unnecessary and that is partly due to not being updated on various aspects of what was going on. I was prompted to pay quite a bit while not being briefed on what it was I was paying for exactly.I was then finally given my vehicle back, almost left without my part I was past due on returning, which I now need to worry about. And when I received my faulty part I was given it without a container which then spilled oil all over the inside of my car seats. I was told that I could get the part back in my original container, but that of course was discarded a bit too early and caused a mess. Other than the lengthy process, lack of communication other than when I called, and the general feel of going unheard was a constant. I got a working AC compressor that works fine now, though reccomend other autoshops that arent a chain. Steel Body Works is great, friendly, and is very transparent about what they are doing.

Called and got a great quote on labor only for my Wheel Hub Assembly. Was told to come in anytime the next day and the repair/replacement would be done while I waited in their express service lane. Great customer service and the total time I waited was less than 45 mins!!! Martin and his staff were upfront about what other services I may have needed but did not cram them down my throat. Excellent job! I definitely would recommend them.

This is the first time that I have ever taken a vehicle to Bring your own Parts. Excellent customer service. I brought my sons truck to them at 5:00pm to have a new front bumper put on. The manager immediately took the truck to the back and had it replaced within an hour. I would recommend them to anyone.

Had the best experience with Bring Your Own Parts. For most Brandon and his team were awesome. I dont think a lot people know that they can pretty much do it all. I needed my sunroof repaired on my 2012 Ford F-150 I was a little worried nobody wants to see there headliner come off their vehicle, but I was wowed with how everything went back together they took there time even when I tried to rush them. I also had other work done to my vehicle and so far so good. All in all I would recommend Bring Your Own Parts to anyone who might need work done to their vehicle. These guys get an A in my book. Thanks fellas.

Seems like they extremely overcharge for labor. Went there just to have my rear brake pads changed. They called and said I needed rotors as well (maybe I did, I didnt check before bringing in). Later they sent a bunch of pictures of things that needed repairs, and a video of an extremely bad coolant leak that Im pretty I wouldve noticed before, but I guess its possible it was new and I missed it... Long story short they charged me $1000 just in labor to do rear pads and rotors, fix a rear differential leak, and replace the upper radiator hose.

I brought my car in for an oil change and was impressed by the hospitality that I received. I also loved the large waiting area with complimentary coffee, soda and popcorn. I also needed estimates for services I want at a future time and was gives rates with and without bringing in my own parts. I will definitely be going back.

NOT HAPPY! I took my car in to get checked and I was charged $99 and was told if I pay $700 to replace numerous parts the issue of overheating might be corrected. So I asked if a pressure check was done and was told by the manager that one can be done with a whole check of the engine for another $199, since I did not get a solid answer if my car would be fixed if i paid $700. I fell for the complete engine check, so they kept my car overnight and supposedly checked everything!!!! And still came back with the same answer from the first diagnostic check. My husband ended up just taking the whole engine apart and found just exactly what the problem was. And it wasnt any of the parts they recommended. I was just basically ripped off from this company and was way over charged and they did nothing. If they would have done the complete engine check like they charged me for they would have found what exactly the issue was. THANKS FOR NOTHING AND RIPPING ME OFF!!!!!! NEVER AGAIN WILL I GO HERE OR RECOMMEND THIS COMPANY TO ANYONE!!!!

Took my Tahoe in to BYOP for some suspension work today. While the entire staff is very friendly and professional, I worked mostly with Anthony who is absolutely awesome! He not only told me what was wrong with my vehicle, he also showed me. He took the time to discuss all of my options with me, to tell me what absolutely needed to be taken care of now and what he recommended for down the road. They did outstanding work and the prices can’t be beat.

THIS PLACE NEEDS TO BE SHUT DOWN!! DO NOT GO HERE EVER!!!! If I could give zero stars I would. Absolutely crooked and WILL steal your money! For one my husband overheard them telling another customer, with the same truck, half the price they charged him. But needed new breaks put on before he went out of town for work. They said a whole bunch of other things needed to be fixed. My husband, wanting to make sure his truck would be in good condition to drive to Houston tomorrow, agreed with their (dishonest) assessment and paid 1300 to get everything replaced. When he left the shop there was outlandish rattling and shaking. They gave him his truck 10 times worse than what it was like when he took it in. Incredibly ridiculous. Kept saying they took it for a test drive and nothing was wrong but I rode in it with him and theres no way they couldnt hear and feel how bad it was. If they did, they didnt care. THE WORST PLACE EVER. It ended up being his brakes, what he only went in for..... They didnt even screw them on! *Update a few weeks later had to go to another mechanic, this place didnt even tighten his lug nuts either. Incredibly negligent.

I came in for them to change my oil pan gasket, I brought in the oil pan gasket, the old oil and an additional 2 unopened quarts of oil. They said it was going to be $250 for labor since I diagnosed it and already had the part. Okay, sounds good, I said. They told me it would be ready to go the following morning. I got a call the next day around 12pm from the mechanic who tells me he is going to need an additional $100 to diagnose the problem, I told him that I was told that was unnecessary because I knew what the problem was already, he said they refuse to work on the car unless they diagnose the problem. At this point I had already towed it out there ($75) and agreed to $250 to change the gasket and brought the $80 gasket, and here he is telling me that they basically lied to my face when I brought in the car. Okay, $100 more dollars, just fix it please. He assured me it would be done by the end of the day.... Two days later they called and said the car was ready. I went to pick up the car and was given a bill for SIX HUNDRED AND SEVENTY DOLLARS!!! WHAT?????? I told them I dont have the money, I cant afford that, I already told them I couldnt do that. They told me to give them everything I have and they will automatically bill the rest in two weeks!!!! I was forced to pay the bill to get my car... Driving home my car was smoking (which is had never done) and my gas was on empty??? IT WAS FULL WHEN I BROUGHT IT IN!!! When I got home I checked the oil and it was almost empty, WHERE DID ALL MY OIL GO???????? I feel so ripped off. I cant believe I got scammed by these people!!! Way to take advantage of a mother in need! DO NOT GO HERE

Best Mechanic shop that I have ever dealt with! My starter was out and the Toyota dealership was going to charge me $600! I called around to see if I could just buy the part and get my boyfriend to do it. The cheapest that I found the part was for $200. Frustrated, I finally called Bring Your Own Parts and spoke to Ricardo. He was very polite and friendly, which to me can make or break a company! Customer service is a big factor in where I will shop! Ricardo explained everything to me and made sure I understood the process and what they would be doing to my truck. They only charged me $100 for the part, with a lifetime warranty, and $100 for the labor! I brought it in later that evening and they worked on it the whole next day. I called Ricardo about every hour to check progress. He was never rude or frustrated that I kept calling, he eventually recognized my voice! He would check with the mechanic each time and tell me exactly what was going on! I picked up my truck and was greeted by the owner or store manager (I cant remember his name) and he was super friendly and made me feel comfortable, which is something I dont feel going to even big name mechanic shops. He made me aware of other potential problem areas and gave me reasonable quotes. They are amazing guys over there and I would recommend them to anyone and everyone! Thanks!

Made location, I was greeted by the staff very friendly and the price for the job in needed done was very reasonable. After shopping around and numerous price quotes they were by far the most economical. Up front on the labor cost and price matched localauto supply stores on any oil I needed. I will definitely utilize there services again.

Came into Bring your own parts on a Saturday morning April 6th on Bandera. I had a wonderful experience... Everything was explained to me and my car was fixed in a timely manner. Excellent job! I will be coming back for any repairs that my car needs and recommend that others do the same.

Gave a call about battery cables as I drive 20 minutes to get there. Got in they were able to fix it in and out in 1.5 hours. Impressed with the work and prices. Also gave printout on jobs that could help keep my car in optimal condition 5 stars service.

Had O2 sensors replaced on my Mazdaspeed 3. Handled it same day within an hour or so. Also gave me pics of ball joints that are bad and explained what was going on with the suspension. Will be back to have them replace it.

Every time we have brought our vehicle here it is always the same. Friendly service very knowledgeable staff! Always willing to go out of their way to make me feel safe on the road. They explain everything hat they do. From the parts, the costs and the repairs. Never have I felt taken advantage of . Very professional and friendly and honest service .

Came into the Leon valley location with my kids in tow, and I was immediately greeted by a very professional gentleman and my vehicle was pulled in. Everyone was very professional and courteous. Would definitely recommend them for future work and plan on returning very soon! Go see them, you won’t be disappointed.

Spoke with a jonathan over the phone regarding a hose i needed replaced, quoted me 100 for labor. I get there an he take a look under the hood and starts pointing to other hose that look like there going to burst WHILE pointing to a air intake.I dont see the point in pointing out things when the place is called BRING YOUR OWN PARTS and well i didnt bring any of those parts.Anyways Prices jump from 100 to 600 for everything. I of course walked out, i dont feel comfortable taking my car there an prices dont seem consistent.

Just got my brake pads replaced from these guys. They advertised on their website a service fee of 69.99, however, when I arrived they wanted 99.60 for the service. I decided to give them the benefit of the doubt. They were quick in replacing the pads but tacked on another 10.00 to the final bill. A 40.00 premium over their advertised price for a basic service that offered no extras. Really bad value. For that price I would expected resurfacing the rotors which they did not include. Will not go back.

Don’t trust these people. They give low price estimates and then charge three times as much once you are actually there and they have a hold of your car. Was told it would be $100 and then it suddenly becomes $300. Not to mention the poor customer service lack of communication and outright rude staff.

My dad came here once for a diagnostic check up and in the short amount of time they were checking the vehicle they broke the dipstick and threw it down the oil drain. We only found this out when we changed the oil ourselves and found the dipstick was broken and found the broken pieces when draining the oil in our own pan. By far the worst experience and a place to avoid. We confronted them about the situation and of course they totally denied that any of them would do that. They could’ve cost me a whole new engine! Pls save your time and money and go somewhere else!

I recently brought my 2009 Chevy Tahoe to the shop on Bandera to have an oil pressure sensor and filter replaced. The store manager James quoted me a very fair price for the labor, as I already had my own parts. The mechanic working on my Tahoe also informed James that he may suggest having my fuel throttle body cleaned as it was also very dirty and would lead to additional engine performance issues later on. Again, James quoted me a fair price for the additional labor and ensured that the work was done in the time that was quoted. I am very satisfied with the quality of workmanship, professionalism and customer service that I received from BYOP on Bandera and I plan to use their services in the future.

Was calling around for a couple of quotes about changing my belts in my car, both my serpentine and A/C belt. Under some circumstances they were able to nagotiate a great rate for putting changing both my belts. Granted i did bring both my belts in myself so they could change them but for the most part they gave great service and no hassle at all. If you ever need any help, give them a call!

On Friday I had inquired if I needed an appointment or could walk in, whoever I spoke with said that I can come whenever. So I decided that I would be there at 8am on Saturday so my car would be near the top of the list. (Side note: on Friday there was a note on the door that said call this number before coming in.) Saturday I arrive at 7:55a. At 8:03 I call the number from google, an employee at the 1604 location answers and says that employees for this store should be arriving soon. A few minutes later someone does arrive, I find and call the correct number and they say to come inside. I go inside and no one is there. After waiting for a few minutes I decide to head to the location at 1604 where there were quick, friendly, and helpful. Would not recommend this location at all.

Found my new place to get my van serviced. Professional work and excellent honest customer service. Plus if you need to wait while the work is being done, lets just say I never been on a more comfortable waiting area. This guys are onto something!

Terrible, but as part of honoring their warranty they made me sign (and probably everyone else, too) a form saying I would not post disparaging remarks about them anywhere. They replaced an axle for me, and IT FELL OUT WHILE DRIVING They honored their warranty by giving me a credit to do the other axle, but then claimed the cost was almost as much above the credit as the original one they did. But now congress passed 114-258 which says companies cant prohibit honest reviews. So here is an honest review. I love the concept, but ... bad bad bad technical work and business practice.

I brought my own parts to have my Driver side window motor assembly replace. Date: 01-04-21. During the installation they scratch the driver side window. I was charged $9.95 ??? for parts. I will not recommend this business. They are experts in deceptive trade practices.

Super happy with the lowering springs installed by Martin’s team! I had a few concerns about the process, but Martin took his time explaining the procedure and showing me pictures of what would be done. He seems very knowledgeable and eager to please. Definitely recommend.

This place is great on the prices. Such a great experience they were able to get the work done ASAP. Martin is a great person and did an awesome job getting quotes for me to make my care a 100%. Definitely recommend them to everyone and anyone who needs great quality car repairs and I will be coming back again.

This is my new home for my car repairs! Martin and his crew are AMAZING! I hate going to a auto repair shop and being ignored til its time to take your money, everyone here is super friendly and as far as Im concerned they are honest people. My grandfather asked why I insisted on driving 20 mi. across town to have my a/c repaired when there are shops on every corner, I let him know that I like the way Im treated here and its hard to find a mechanic that takes the time to explain the issues to you they usually tell you what needs to be fixed and how much itll cost and leave you to do the research yourself. Martin explained everything and worked around my schedule, I am so appreciative of the extra effort he put in to satisfy me as a customer and will have my business for good. Great customer service goes a long way!

Sure they may not charge very much for parts, but they make up for it by overcharging for labor. I had my a/c replaced there and they charged me for 16 hours of labor. Other websites list a complete a/c replacement as 4-6 hours of labor. They did not even have my car for 2 full days, so there is no way they put 16 hours of labor into this. The whole repair cost about $1600.00. Other websites list this complete repair parts and labor to be about $1200.00. Then after that they tried to milk me for more by saying that my shocks and struts need to be replaced. Every old car has worn shocks and struts. Will never go back here. Should have done my homework ahead of time to avoid this ripoff. Lesson learned.

Brought my stick shift in to get a brake repair. Everyone was really nice and qualified to drive manual. They did good work and spotted a issue involving a leak in the cylinder. Would bring my car back again.

I came into the 281 store and got an oil change on my civic. The guys were nice and really helpful. they rotated my tires and did a safety inspection, where they noticed i had some plastic dragging! they fixed it for free, and it was pretty quick, thanks guys!

Needed headlights put in and during a safety inspection the guys here caught that my rack and pinion was leaking severely, shocks were shot and They gave me a decent price and had my car ready in just a couple if hours. They did a great job and made sure all parts had a lifetime warranty.

I typically tend to hop from shop to shop comparing best price quotes. I have found a new home for service & mechanical work at Bring Your Own Parts (Bandera). Store Manager (James), service, & mechanical staff have not only provided exceptional customer service, competitive quotes, but have also proven to me their expertise in mechanics, & sound judgment when it comes to finding the right problems, identifying risk, & clearly outlining my options & how to expedite them. Not selling me things I dont need. Schedule is on target. If youre not from this town & are looking for the above, this is my best choice pick.

ZERO STARS!!! Save yourself the time and money and go to a reputable place. These people are scammers and will steal your parts. I went to get the entire headlight assembly replaced on the driver’s side. I waited for two without any updates. Towards the end Martin approaches me and gives me a list of things that need to be replaced. He tells me that the stabilizer links need to be replaced right away because they are cracked and it’s a safety issue. He also told me that it took longer to get the headlight fixed because the technician thought the assembly did not have light bulbs and they had to order them. I did not make a big deal of it and I agreed to get the stab links replaced and brought the car the next morning. Once again I waited for two hours and Martin tells me that the stab links are in very bad condition and that they became jammed in the car due to all the weight. He put two technicians to saw it off and get the work done faster. Once again, I was patient and did not even complain about the time. By Friday I decided to replace the high beam light bulbs because Martin said they couldn’t replace since they are only available at the dealer (But honestly, they were just regular H7 light bulbs). I realized that the headlights had been tampered with, they replaced the pieces that hold the light bulb in place and replaced them with cheap plastic. I brought the car in on Monday and spoke to Breana and told her what had happened. She ask a technician to check my car but nothing was resolved. She told me that the headlight assembly I brought in was not a perfect fit and for that reason the turning signal doesn’t work. Martin failed to bring this to my attention. Had I known I would have not agreed to get the work done. Because Martin was the only person updating me on my car I called him and explained the situation. Instead of offering help, he gets defensive, is being rude and accuses me of being a liar. I have yet to hear back from them and I highly doubt they will be calling me back. My car is in worse condition than when I brought in. Not only do I have to replace the headlight assembly again, now I have to worry about the airbags too. The icon appeared on my dashboard after having a technician inspecting the headlight on Monday. I do not trust this place to handle my car anymore. If you want to give this place the benefit of the doubt like I did, Make sure you take pictures of your car before you bring it in. This way you have proof and Martin can stop acting stupid and pretend like you have no idea what youre talking about. My advice is STAY AWAY!!!

I spent over $4,000 doing needed maintenance on my car that is 10 years old. It had reached 100,000 miles and everything had warn out. From tires to shocks, to belt, to hoses, the list went on. They did me a service by saving me a couple hundred dollars over what Ford was going to charge me. OH DO I WISH I HAD SPENT THAT EXTRA $400-500!!!!The first time I left the BYOP there were some major problems. One was a tube wasnt installed right and it touched something hot and melted. It was toed back to BYOP and when I left it made noise. They hadnt even test drove it. I had the spark plug wires replaced again b/c the ones they put on their stopped working a week later.A month later the head gaskets I had replaced were leaking and had to be replaced again!It was almost a full three weeks of additional hell because they just didnt do it right the first time. This was all back in November 2012.Now today Im replacing those same damn spark plug wires, because one of them was not installed properly and had been dangling down on a hot pipe over the last few months, it melted, and caused the whole car to stop working. After 40 minutes of cleaning up the mess and replacing the wires myself...Im done. I could never go there ever again. I wish to God I had just gone to Ford and paid the extra money.I highly recommend you dont go here. They do give you a discount on the parts...because you bring your own! BUT theyre technicians are terrible.Going somewhere that has trained technicians that know what they are doing and care about what they are doing....thats worth paying a little extra for.

They knew nothing about the parts I supplied them. Told me it was a 3 hour job and I come back an hour later only to get told that they couldnt do the job because the part wouldnt fit, and needed some tires and rims put on and they still couldnt do the simple job. Ended up leaving with no benefit to the car and charged 300 dollars for labor.Took my vehicle some where else and the tires were put on in 5 minutes and the other shop said that who ever I had taken my car to before did NOT know what they were doing. Never going back. They just look for ways to take your money.

This is the second time visiting this location, third time with bring your own parts business. The staff are friendly and accommodating, the prices are fair, the service far. This most recent time I was helped by Brandon who thoroughly explained all the services, why they were needed, and provided me service options. I really appreciate that level of customer service.

WOW! STAY AWAY!!!! They will ROB you blind. Those that say that these people are great is because they dont know anything about cars, this is not an insult its just a statement. One my employees brought his car here to have his brake pads replaced, he doesnt know anything about cars. They were SUPER friendly and nice to him. They explained everything to him in detail. They even brought him to the floor to see the car and show him the parts that needed replaced. THEN, 30 mins before they close, on a Friday, they told him that they needed to order parts and that the car would be ready untill Monday BUT that they wont charge him storage fees for keeping a car THEY couldnt fix, like if they were doing him a favor. Then they hit him with $750.00 bill. Thats not a typo. He drove there for brakes and left walking and owing $750.00. Since he doesnt know anyone else in town he called me for a ride. When he told me that the car that hes been driving to the job site daily, with no problem at all, wasnt running it didnt make sense to me so I went in the shop and talked to the mechanic. In doing so, I to found out that everything that they had done to the car,.other than changing the break pads, was COMPLETELY unnecessary. The second that they realize that you dont know the business they will pray on you like a vulture. To the owner of this place, DONT even dare to reply with your hollow Im soryy but the work was necessary line. Im a third generation mechanic, I was doing light scheduled maintenance like changing break pads and rebuilding car engines before I could drive. You should be ashamed. On top of that, they had all the parts there, they just didnt want to work pass closing time. This kid works sun up to sun down out in the elements to keep food on the table for his family and in a mater of hours he was robbed a weeks worth of pay. Stay AWAY. Upvote this review to save others from these people.

I brought my Ford F 150 in for break service. I was pleased with the job done. In the past I have taken my truck to Brake plus and they charged me for all sorts of repairs, that I feel I did not need but I was at their mercy. It Is hard to find a repair shop that isnt going to screw you. When I went to BYOP, they told mewhat I needed and what could wait and be repaired at a later time. Right their they got a customer for repeat business.Since my brake job, I have taken all my repair needs to BYOP and have been pleased every time. I suggest you give them a chance. I feel you we find the, above the rest out there.

Disappointed is an understatement. I initially went in to this location to have my airbag light checked on my 2017 Nissan Altima with 68,000 miles, and upon a diagnostic which I paid 110 dollars for, I was informed I needed my shocks and struts replaced, and that to pull the schematics on my lights it would be an additional 100 dollar diagnostic fee. This is where my problem arises. The owner Martin is not present in the shop due to COVID-19 which is understandable, but what is unacceptable is having one licensed mechanic in your shop and having another guy who knows little to nothing about cars taking pictures for you, and videoing you every step of the way. While at the shop I had to call Martin to find out what was wrong with my car, someone who wasnt even there! Pictures and video can only do so much. Its more than just what you can see. In addition the guy at the shop (not Martin) is never on the same page. I had to speak to two different people about different quotes and possible problems with my car. It was all extremely unorganized. Not to mention the office inside looks like someone ransacked the place. I dont recommend this place at all. Save your time and money. DO NOT COME HERE.

If I could I would rate them nagative stars, I took my car here several times and they didnt fix it much but they sure did over charge me to the max plus the same things are now not working again. I dont recommend you give these people the time of day. They are just looking to over charge you for them to not even fix whats wrong with your vehicle. Save your money and go somewhere else. They also have a very bad attitude.

Had to update my post .... Had a terrible experience here will never go back. They charged me for something I didnt even need took vehicle in for brakes told me my calipers where bad .. they tried to say I needed to replace both of them ... They want to charge me close to 1000.00 and I told them no way . Then they where well you can replace the one that the side is wearing down on. So they charged me 600.00 + ..... Worst mistake ever ... In three months or less the problem resurfaced and then went back and they said well it could be this or that.. but I told myself these people have no idea what they are doing, I just left. Took it to a mechanic who works out of his house diagnosed it and said it was the brake line that was bad and materials and all less then 150.00.I DO NOT BE RECOMMEND THIS PLACE TO ANYONE!

Ever hear of the mechanic shops that lie to their customers about perfectly functioning parts needing to be replaced? Well, look no further, at Bring Your Own Parts will do exactly that. I never thought I would ever do business with a company this shady. Being a business owner myself I would never treat my customers this way. I really dont like to write bad reviews, but I have to warn the consumer about this businesses code of ethics.I was born and grew up in San Antonio. I remember San Antonio being a city that helped out their fellow San Antonians. But it seems like that has change over the years. I like to believe that everyone is generally kind ( I know its naive but I like to keep it positive).Well this is how my experience with this business begins. I was traveling from Amarillo to San Antonio to visit family when I heard a slapping sound coming from under the hood. Once I investigated the situation I noticed the serpentine belt had split in two. I was able to locate the part at Ingram Park Mazda but they had a two day wait. I needed my Car back the same day and Bring Your Own Parts said they would have it done by the end of the day. So, I decided to give Bring Your Own Parts my trust and business. I dropped off the car around 2:30 pm and had a family member pick my family and I up. Around 5pm I decided to call them to check on the status of my vehicle. I spoke to guy that said there were more problems with vehicle than I expected. He said I needed a idle pulley and a tensioner. He said the car wouldnt be done until the next day. So, I went back to Bring Your Own Parts to pick up my luggage from my car. When I arrived at the shop I decided to look under the hood to investigate if the car was worked on. Bring me mechanically incline myself I noticed that no parts had been removed and it was nearly impossible for their mechanic to diagnose a bad idle pulley and tensioner without pulling the tire off and the plastic inner wheel covers. I know this because there were no finger prints on the wheel covers. I notice there were only families waiting for their vehicles with one person not including me upset with their service. The explained to be able my vehicles problems and I told him that how were they able to diagnose the problem even though they didnt touch the car. He told me that his mechanic diagnose the problem and those are his findings. I told him about me owning a mechanic shop back home and know the mechanics being thats what I do for a living myself. He said Well its like two doctors looking at injury and they are both going to have their own diagnoses. I said its more like one doctor saying you have a broken arm without having x-rays and the other looking at x-rays saying its a sprained wrist. So, I requested my car be returned to me, which it was( about the only good experience with this business). I was able to drive the car to my brothers because he had all the tools I needed. Within an hour I finished the job. And there were no problems with the idle pulley or tensioner. So, there was no need to replace those parts. I drove around the weekend and drove back to Amarillo with not problems. I dont understand how this business has managed to remain open. But please stay clear from them. Theyre after your money not your best interest.

Do not do business with this shop!I took my sons truck there to finish a job I started. The truck was running fine when I dropped it off. The repair was preventive. They stated telling me there was a problem with how the truck was running and stated listing repairs that needed to be done to fix the problem. Along with others repairs that were needed to make the truck safe to drive. All designed to scare me in to approving unneed repairs.I picked up the truck an took it to a ford dealership for another option. They discovered that the gasket at the mass air flow sensor was missing. They replaced it and recheck the computer and there ware no more issues. Some thing a honest or competent technician should be able to find. The gashet at the mass air flow sensor does not come out on its own. someone had to have removed it and I know I did not.I save myself $500 to $1,200 by taking the truck to a dealership for an inspection.When I asked questions, the person became very aggressive and use high pressure to get my approval for unessary work. Because I am handy and know what is need and what is not I was able to escape there trap.Bottom line - the repairs they said to be needed, Where not! I would not trust them! Go somewhere else.

I did not use this business. The reason for the poor rating is the name of the business is misleading. By the name it implies a place to bring your own parts and rent a bay to work on your own vehicle. Not pay other mechanics to perform the work.

This place found so many things wrong with my car. I brought it in for something small (worth about $200) and it ended up being so much more ($2000). Even after fixing everything, my car ended up breaking down the next day. Do not do the financing unless you have no other choice! The financing here charges you an arm and a leg to borrow money.

My wifes starter went out in her Nissan Altima and the staff helped me out immediately. I was able to get the vehicle towed directly to them and repaired within 5 hours time. I would recommend asking the mechanic to provide a diagnosis of the vehicle first if your not sure, before having any work done.

Awesome place! I broke down on my way to work and was stranded and called two other shops that were too busy or were charging up the wall on towing. BYOP gave me FREE towing and was there so quick. I needed to replace the tensioner assembly and serpentine belt as soon as possible. They made me so comfortable and took such great care of me and my vehicle in a timely manner. Very thankful for BYOP. Great job guys.

I brought my cadillac escalade to the shop. I thought it was pretty cool place where I can save money by bringing my own parts. But it did not work out that way. The guy by name Martin totally confused me with the pricing because I let him buy the parts. And he did alot of work for me but it did not change the quality of the driving at all. He replaced my shock absorbers and it did not even work. Then he said that I gotta replace the wheel bearings in order for it to work but my absorbers still did not work!!!!! He recommended the things to do to my car which I did not need! Absolutely agree with people who say that that shop is not the place to go...Ive spent $4300 dollars and my problems with the car are NOT SOLVED!!!! Do not go there or you all might regret like I do...

My experience at bring your own parts was great! The service was done in a timely manner! Customer service was outstanding! They provided me with suggestions that will make my vehicle perform better! I highly recommend this shop to my friends and family!

This place doesnt even deserve one star. Awful service all around. Rude people along with ripping people off!! Went to go get a couple things fixed, it was $110 for a diagnostic fee after we already told them what was wrong with it. Then they wanna charge almost $600 for two parts that we got for under $100 from auto zone. Then when I decided I wanted to fix it myself they where extremely rude to me after I refused their service. I highly recommend not coming here! This is for the 281 location!

This is my second time at Bring Your Own Parts. I was quoted a great price to replace my two front shock/ struts and they finished very quickly as well! Highly recommended.

This was the first time iv been to Bring your Own Parts and all I can say is they are quick and awesome! Martin made sure I got what I needed in time for me to still use my vehicle for work tonight. Definitely coming back!

After reading reviews of BRING OUR OWN PARTS. i can not take my car there for stuff i do not feel like doing myself. the place is called bring your own parts because they should do the work of replacing your parts with out demanding other stuff gets replaced. i was thinking of having my wheel bearings replaced but they would probably say the noise is from my transmission and needs to be replaced...

For my audi a7 they did a wonderful job replacing my harmonic balancer. i would recommend coming here for any repairs. this place gets a 10/10 for customer service!

DO NOT GO HERE.If i could give this place a -5 rating i would. Although Martin (store owner) said that people were working around the clock on my truck the date that the vehicle was going to be fixed kept being push back. At first he quoted me on a fair price but once he actually had my vehicle the price just kept going up. I understood that the vehicle had frame damage but my issue is with the reliable parts he put on my vehicle. From just driving my truck back from the shop to my house, after BYOP having it for a week and two days, I noticed a burning rubber smell coming through my vents. I pulled over and checked my engine, it wasnt that. The smell was coming from the wheel that had work done on it. After arriving at my home, i went to check the tire and the rim was so hot that i couldnt even get near it. After talking with some other mechanics they came to the conclusion that the caliper was sticking and bad. MIND YOU, i understand these were used parts but this started happening as soon as i left the shop.The owner actually got into an argument with my father because martin was just wasting our time at this point. He hung up the phone and called back an hour later.Im sorry this guy has been in the game for 30 years and thats all it is a game. He knows how to make money and beat around the bush to charge you more. I didnt even get a breakdown of my payment until it was time to pay. If i knew i was going to be spending $1700+ and not even have a reliable vehicle i would have gone else where.

DO NOT COME HERE!!!!!!! May sound friendly over the phone, but theyll get you soon as you walk in the door... not only do they charge a 99.00 diagnostic fee, even when you know what is wrong with your vehicle, they will also charge you for shop supplies...24.00 for lube and shop towels on tire rod and shock repair, I wasnt aware that either part could be lubed??? They also claim they dont make money on parts, when we all know mechanic shops get discounted prices...520.00 to change out 2 shocks and 2 outer tie rods and a 4 hr waiting period????

They are thiefs these guys charged me 688 dollars to replace a oil filter housing. They did not even give me a break down of a receipt that I asked for. On the paper they gave me just said remove oil filter housing and changed oil and acid wash. Well acid wash I asked they said yes we use that to wash the under carriage of your truck and I looked under my truck and guess what it was not clean at all. Next oil change I said what oil change you did not change the oil there was no oil to change you put oil in there but a grave you the oil. And still waiting for the paper work.

I went in knowing very little but came out with a wealth of knowledge, Anthony took care of me the entire time, from offering me drinks to updating me about my car and what was going down to even test driving it himself to make sure that everything was in order. They even order from Advance Auto Parts, which is my favorite DIY Auto store. They really helped me out in a rough spot, will go there again.

Nothing but great things to say about BYOP. I’m a college student and really needed a great deal, my friend recommend them to me. They talked me through everything that was wrong with my car and did and awesome job. My car is back to normal and didn’t spend a ton. Will come back for sure!

You dont have to pay for parts but they try to f*** you with the price to make up for it. The head lights went out on my chevy sonic and i called for an estimate on replacing them and i was told $175 because they would have to take the whole front end off. I felt that was RIDICULOUS and everyone who i told about it agreed. So I youtubed how to change them and did it myself . super easy. And didnt need to take the front end off ..i think yall are doing it wrong

I just saw a commercial on TV for BYOP and was surprised that this place was still in business. Maybe if we keep writing these reviews, more people will read their dirty secrets, and bring their car elsewhere for repair. If only 1 person reads my review, they will loose money, and that will make up for the money I lost bringing my car to these people. Its called karma!!All these bad reviews that I read from other customers, are all true, because the same exact things I read happened to me as well. This shop employs liars, and it starts with the owner. Do not trust them. Bring your car somewhere else. The owner Martin puts on a Nice guy appearance, but hes really just a scam artist. I believe every bad review I just read on this site, because it all happened to me.They keep your car way too long.The estimate is always higher when you come back for your car.The original problem is not fixed the first time, and you have to return and pay a 2nd time to fix the same problem.They tell you things need replacing, when they really dont.I know someone who worked in the shop. He told me a lot of their dirty little secrets. The owner lives in a very expensive multi-million dollar house and his kids go to private school. I guess hell say whatever he has to say to his customers to keep up his fancy lifestyle and keep his kids in that fancy school. Take your car somewhere else. There are plenty of shops in San Antonio that would do better work at a lower price, and not rip you off.Check Craigslist for automotive repair. Youll find someone else to do the work for a fraction of the cost and do a much more HONEST job.Hey Martin, do you believe in Karma? I hope you do now.

This man is a con and he does not spare ANYONE. My daughter bought her first car and the owner told her it needed a thermostat. Everything else was very good. She took it to BYOP because our regular mechanic was very busy and she needed to return to college. This Martin called and told us that the tight rods from the rear were about to blow, and that he needed to repair them immediately or her tires would just fall apart. He also said it had all these leaks, ect ect..the list grew to the tune of $800. Thank God my husband had enough knowledge to know that the rear of vehicles do not have tight rods. I called him and told him to just replace the thermostat and not to touch anything else on it. Lucky for us, he didnt have it ready on time as promised, so I had enough time to look at all the ratings this scum bag has.This morning, he again tried to tell us all these problems the car had, and that he wouldnt advice us to drive it anywhere. I told him we were taking it to our mechanic and we would take care of the rest. He even told us he filled the car with coolant and old us the fans were not working. We took it straight to OUR mechanic. The fans are just fine, but it was low on coolant. That lying loser needs to go out of business. STAY AWAY!!

I called before I went in to get a quote for radiator repair. I was told a price. When I got there the price went up forty dollars without a explanation. Whatever I paid it. They told me the car would be done by fifteen minutes before they closed to just come in. The car was not ready. They couldnt figure out why the fans didnt come on and said Id need to pay another $99 for a diagnostic check. The fans worked before I sent it in so now I need to pay to find out what they did wrong. VERY DISAPPOINTED. Oh and theyre closed now so I have to go back tomorrow!

Bring your own parts is a great shop with a very professional service team. The wait to get my vehicle repairs was vary minimal they have a nice and very large waiting area . I like the way there service manager (james) treated us and also how he took the time to explain some other issues they found with my vehicle that would help and prevent me from spending more in the future. And the best thing is they have very affordable prices. Thanks agian

Great customer service and straight forward with the pricing. Unfortunately, upon completion, the problem remained and I was out of a few hundred. Lesson here, dont rely on reports from the check engine scanner. I recommend getting service from those who figure out the issue first.

Quick service didnt take maybe 2 mins they had my car pulled in ready for service. Easy to speak with unlike majority of the shops where you feel like your being hustled. Definitely will continue to bring my cars here

I was searching for a mechanic that was open on Saturdays and came across this hiiden gem. Not easy to notice from the street or very appealing from the outside but that doesnt matter when it comes to getting the job done now, correctly and affordable! The wait was also painless with my feet up on the super comfy sectional and Roku remote I forgot I was at the mechanics! So thanks to all the other closed on Saturdays and overpriced mechanics for helping me find this hidden gem!

Non Established Repair shop that does false advertising! When I walked in, I asked the guy behind the counter if they do oil changes. It took him awhile to stop playing his game of GEM BLASTER and finally pay attention to me. Then he said what kind of car? I told him, and told him that i had my own oil (the bring your own parts, part) He had to call someone to see if they were still doing there advertised special (Bring your own oil and well change it for 5 bucks) (I had called earlier in the morning to confirm they were) When i got there, they said they werent doing it anymore and counter offered me with 25 dollars. I laughed and walked out. This Place might as well be called 2 LAZY CRACK HEADS WHO WANT YOUR MONEY AND YOUR PARTS but thats giving them a bit much as crack heads would have done the job for advertised price. Save yourself the time and the headache from dealing with these jokers. Any local tire shop could offer better service. any of em.

Great place food auto repairs. you can bring your own parts and they will install them so you only pay labor, or they can order the parts for you. the only charge the cost of the parts plus labor no markup on the parts. They will tell you exactly what they are doing before starting any work.

Huge scam, I dropped my car off for a 3 hr job. The next day at 230 I saw my car at Pei Wei. I called and asked why my car was a t Pei Wei and was put on hold for 5 minutes. They finally got back on and said the owner had taken it for a test drive. Then He came out of the restaurant and said it was a test drive and was just picking up some lunch. I will never take any vehicles there ever. I would advise the same to anyone else thinking about going there. STAY OUT. Four about $100 an hour go anywhere else. Never go here!!!

The so called technician was explained to in detail what the issue was with our vehicle, he then proceeds to give us a quote. We brought our own part, as the name hints, and after the car was towed to the site, thats when EVERYTHING went south. Our part was not good enough, then they inflamed the quote from $700 to $1300 to $1700 then to over $2000. Mysterious parts were having to be ordered and they were ordered without our consent. Also, the vehicle had to be test driven twice. This is due to the tech is not sure of his shotty work and they had to take our vehicle to a real mechanic for a second opinion. This place is run by RATS and TECH-WANNA-BES that....PATHETIC SCUM is such a nice phrase.We implore the public to NOT bring your vehicle to this lousy business for repairs.***** The only reason these douche-bags get a single star, is simply because you need to give a star to leave a comment.*****

STAY AWAY. Labor is so over charged and who knows if they use new or used parts when you buy through them. I paid over 1200 for parts and labor and my car broke down with the same issue literally a year later.If you have had any issues with them I suggest you report them to the business bureau

Took my old 98 nissan 200sx in to get a replacement ac compressor. Firestone could not find the part and could not do the job. These guys found the part and had it installed very quickly. This place is excellent for older cars with parts that are difficult to find.

✴️ WARNING!! ✴️They charge you for work they dont do!!We paid them over $700 to change out the inner and outer tie rod ends, ball joints, sway bar links, and adjust the alignment.They only did the outer tie rod ends and sway bar links. (Basically ONLY the stuff thats visible) They kept the BRAND NEW parts that they didnt change out.If you want to throw money away and still have the same issues with your vehicle, by all means go for it. As for myself, Ill never take my vehicles there again and Ill warn those that do try.While buying parts for my vehicle and expressing my disgust with BYOP, a MANAGER at a local auto parts store confirmed that most people he has spoken to have had the same complaints and issues with BYOP!!

Anthony did fantastic work and the quickest turnaround time ever. I’ve been to many places before and this by far is the best!! Customer service is bar none great and the work was phenomenal!! I will definitely recommend Anthony and BYOP to anyone in need and will definitely go back!! Thank you!!!!

This is my second time here at bring your own parts. The staff has been very friendly and helpful to the point that they find extra discdiscounts. Brenda is amazing. I will definitely be back to have other parts replaced. Thanks again!!

Don’t ever bring your car here. The owner scams you. Horrible work if they can even diagnose properly. Especially foreign cars.

Great, professional place. Drove and called around for price ranges and BYOP was the best with the fastest service I’ve ever had. I have a Toyota and they were able to change my front cv axles and brakes in 2 hours. Thanks BYOP staff!

Went to pep boys and sears and only said I had one leak and did not let me look at it or even offer and said oh just the oil pan thats 800 bucks. Went here and found 2 leaks and other things wrong with my truck that I didnt even think about checking but the most important thing is that they SHOWED me exactly whats wrong and how it is supposed to look. They had almost every single part and the parts they didnt have they aquired it within an hour. Speedy service and a good job. I highly recommend this place if you have anything wrong with your car or truck.

Not very happy with my experience at BYOP. Okay, first off I bought a car I know needed some repairs but I was okay with it because I really liked the car. I know it needed a new timing belt and serpentine belt and was told it would only be $250 plus $50 for towing. No problem, I had it towed in. After they got it up and running again came the list of things that needed to be done to it. Since I was aware of most of those problems, I said fix everything that is wrong. So there is an extensive list of things getting replaced: transmission pan, oil pan,oil leak, rotors, drums, brake pads, timing belt, water pump, struts and strut mounts, control arms, and a bunch of other crap, the is just what I remember. After the work was done, Martin also tried to tell me the work I had done prior to the timing belt breaking was done wrong, which I know is BS. For a grand total of $3800, The car is running really good, but still seemed off to me. So I had it taken to another mechanic, referred to me by a friend, and he just did work on my other car. I told him what was going on with the car and showed him the paperwork from BYOP that showed him everything they SUPPOSEDLY did to the car. My timing belt was too tight, it still had an oil leak. My hoses where cracked so the engine had a vacuum leak. And there may be more to come because I asked him to look at everything, just like I told BYOP to do. So I am unhappy with the service provided, I feel very mislead and possible sabotage going on. Things that where supposed to be fixed were not. I wish I knew my friends mechanic before I took it to BYOP. I would definitely NOT recommend EVER going to byop. Thanks for your time.

I had a major issue with my vehicle and Martin and the staff at BYOP were very helpful. They fixed the issue and notified me of additional repairs needed. The staff is great and I was very pleased with the service that I received!

This repair shop is the best place I have ever used. Their prices are fair and their work is excellent. They stand by their repairs and always make things right. Even though I moved farther away this is still the only shop I use. They are worth the drive.

VERY UPSET by the outragous labor cost at this store. Even when I spoke to the manager EDDIE he wasnt willng to come down on the price. I PAID 200 dollars for a brake and rotor change and it took them from Open to close to get it done. I AM BEYOND PISSED, Then come to find out when the guy told my husband that the e brake needed to be replaced he never said that it was a very very important part to my car all he stated was that it would be needed to pass inspection. I was sitting here thinking ok i have time to get it fixed. NOPE next day my brakes locked up with all 3 of my babies in the car. Called EDDIE back and he was like well youll have to pay another 200 dollars for labor. Worst part is I SUPPLIED MY OWN BRAKES AND ROTORS! WILL NEVER RETURN!!!!! WILL TELL ANYONE WHO WILL LISTEN NOT TO GO HERE THEY PRICE GOUGE.

Fantastic experience!! I ordered the wrong part online, however James helped me out BIG time!! He ordered my part and made sure it was in one time and very efficient!! Will deff be getting all my work done here!! Loved it!

Just left the place Undeniably satisfied!Take it from an honest skeptic. Mark himself walked me through the process and eased my leering mind with facts and never insisting behavior ( something common and annoying in this business). I don’t typically write reviews but I felt it only right with the service and respect I was welcomed with. Don’t believe me? Try them yourself.

I was getting a cylinder 5 misfire code on my 2014 Jeep Wrangler. After changing the spark plug and checking the ignition coil my next step was to replace the fuel injector. Unfortunately Im not savvy enough to get that far into my engine. They were able to swap it out for about 1/6th the price Firestone wanted. It took a little longer than I was expecting but I was back in my Jeep the next morning.

Came into the Leon Valley location, greeted very warmly. The staff is super helpful they order the brakes for me, and it was actually cheaper then me buying them on my own definitely will be coming back in the future

This place should be called BRING YOUR OWN VASELINE because they wont provide you with any AFTER they screw you. I brought my car to them THREE seperate times (yes, that was my mistake) to fix the same problem. Each time they would say it was something different. By the time it was all said and done, i spent over $900 and the problem wasnt fixed. I took my car to someone else who knew what they were doing and it only cost me $400 and my car is now running like a STALLION! DONT TAKE YOUR CAR TO THESE PEOPLE. Youd be better off just walking in, handing them $500 and walking out, youre going to get the same results either way. But at least youll feel better about yourself because you wont be under the impression that they fixed your car. THIS PLACE IS A RIP OFF! STAY AWAY !

Terrible service, I feel like this place scamming people. Will never go there again. My car wasnt leak any oil before coming to this place, not even one dropped on my brand new garage. After getting a brake pad install, I came home with a puddle of oil on my new garage floor. I wish there is an option for no star I will use this for this place.

I really love coming here. I needed shocks for my ford explorer and they did an excellent job of making sure i was very well taken care of. I am very pleased with my service.Thank youScott G.

Yesterday I called them to get some simple Freon theey giy told me to come by amd when i got there he was gone. They told me to come back the next morning and when I get there the following morning they wanted to charge me 250$!!! To put Freon in a ford focus and I had already brought the freon.

The guys here just took my wheel off and checked everything out, to assure me about a fear that I had about a bad smell and brake dust. No problem with their prior repair! They even test drove it to assure that the smell didnt come back! Thank you James and others!

This review is for the Bandera location. I wish there was a rating less than 1 star. My wifes vehicle broke down near this shop. As soon as it happened, we knew it was the alternator. Rather than pay a tow truck to bring the vehicle across town, we were able to drive it a half mile to the Bandera location. We told them all we want is the alternator replaced. A couple days later, they texted my wife to tell her a motor mount was broken, rear bearing had play in it,the engine was sagging because of the mount, and the fuel injection system was clogged with carbon and her van was not drivable. This was all false. We knew, for a fact, the only issue was the alternator. We insisted we pick up the van ASAP. We picked it up the next day (it was miraculously drivable). We immediately open the hood to find the air intake hose housing attached to the engine was completely broken. This was not broken when we brought the vehicle in. Our regular mechanic (and family friend) is assessing the damage now. AVOID THIS PLACE LIKE THE PLAGUE!!! Fortunately, its only a matter of time before theyre sued and put out of business.

Wow I was going to bring my truck in to replace brake pads but after reading half the reviews being horrible, no freaking thanks. Sound like a bunch of dirty mechanics do dirty mechanic things.

So I just hated the place mechanic was nice but the guy kept saying let me call my boss for a price like hes. It there to see it how does he know lol and then they were like $99 to take the screws out and they broke the screws and were like well we broke the screws but it still $99 even though they left them in and pretty much glued the part in

If there was a -0 to give this place I definitely would. No feedback on repairing our vehicle charged us for storage and diagnostic when one was never done. Poor customer service. $286. For absolutely no service.

I have to come this place several times and have left satisfied. They have worked on 3 different vehicles and a good job has been done each time. They answer my questions honestly and explain to a level where I can understand.

Bring your own parts but watch out for the labor. They wanted to charge to replace my co2 senser 299.00 really. Went to Casias tires off of Grisom rd. 100.00. Big difference. 😠

Manager/ management at this place was really great, understood problem and found a solution really fast, price was really good compared to others business :) Great services. I would recommended Bring your own Parts.

Bring your own parts has incredible service. They were fast and reasonable. I walked in and was helped right away, they were very welcoming. I would definitely come back and recommend people go there.

Very Positive Experience! Fantastic Price on what I needed done. Brought my own parts. Will use in the future for our 2 cars!! Super nice people!

I love coming into BYOP because James and Jose give it to your straight, tell you what you need and if they see a burgeoning problem they let you know to keep you on the road without big break down and bills down the road. They deal with you straight and fair. I wish I had found them a year ago when we first moved here. I recommend them to everyone!

Very good experience. Brandon and Martin were very consultative and helpful. Reasonable labor quotes. I would recommend going here for your car service needs. Ill be back again.

Horrible place lie on the work they do on your car and threaten you with tge police if you ask question that catch them in their lies . they try to over charge everything and add unnecessary work without your permission . they also dont give a accurate estimate at the beginning make it sound lower and better only to turn are and charge you for all kinds of stuff and then hold vechicle from you to tack up bill more ..DO NOT I REPEAT DO NOT GO HERE EVER !!!! I WOULDNT EVEN GIVE A STAR IF I HAD THE OPTION....LESSON LEARNED

I love coming to Bring Your Own Parts. Ive been coming here for a few years and they always take good care of me and offer excellent service! I trust them for all my maintenance needs!

I have been using BYOP for 10 years, and I refuse to use any other mechanics on my vehicles. MARTIN the owner has a great team of people, who are supportive and knowledgeable.

I had my ac fixed here, only to have my compressor fall off after a couple months. Then they told me it was gonna be $100 to figure out whats wrong, after already spending over $1000 getting it fixed in the first place. I already know whats wrong, yall didnt do the job right.

Very courteous staff that explained every part of the repair process. They were very prompt with getting my vehicle in and worked on. Quick turn around time.

The staff was very helpful and repaired my vehicle in a timely manner also the prices were fair and in my budget. I would highly recommended anyone to use their service

They gave me a up front price that was the best price with best warranty , honest and up front I will refer others hereThey also got it done when promised I saved a lot of money using them thanks BYOP

2017 Nissan Rogue Front light assembly replacement. Fast and fair. Will come back for future needs.

Second time coming here, great prices and service. Will be coming back again. Very specific on explaining what was wrong with my truck. Will recommend to friends and family..

BYOP claims to offer Free Diagnostics for your vehicle. I even called to double check this. However when you get there they tell you that is is Free only for them to download the codes...if you want them to actually READ the codes (schematics), it is 69.99. Ridiculous...I went down the street to Express Lube where it was $35.00. False advertising and trying to take advantage of people is disgusting.

Way overcharged for a starting motor replacement. The real kicker is when I came by to pick up the car the key remote was snapped, and the sun visor had been damaged. When I asked the owner about the damage he said that he didnt do it and none of his mechanic s had driven the car.DO NOT TRUST THIS GUY WITH YOUR CAR!

DONT BRING YOUR CAR HERE! My car is definitely worse after leaving this place. Not only did they not fix the original problem, but now my car has additional problems.This business needs to be investigated and shut down.

Brandon was very courteous. Mechanics let me know other problems with my car. Saved me the double trip and prevented more damage to my car . Very happy with my service.

I highly recommend this shop. Any time my car has a problem I always go here. They are very professional and always willing to go above and beyond when I need parts for my car.

My truck wasnt running at all and the machanics at bring your oen parts on bandera rd did everything they had to making sure it was mobile agaim and safe. The Service was excellent and everything was done in a timely manner.

I SUGGEST YOU GO ELSEWHERE, FAR FAR AWAY. Martin seems like a crook and if you dont think you are getting screwed, then you are choking it down so deep you feel full. It felt slimy from the beginning, and will cost you in the long run. STAY AWAY.Warranty not honored - Leveraged Mechanics lein to extort money and release of liability.

Wow... Called to ask for a quote and left me on hold for 15 minutes. Hung up I called back and they forwarded my call. Smh

Dropped my vehicle off before work and had my brakes and rotors done and was able to pick up by lunch time and i must say they did a great job and very efficient as well and very professional

I love coming to this place for car repairs. We have been coming for about 6 months getting the front end of silver car rebuilt and Brandon was very helpful this Saturday with getting the prices right and the car repaired in a timely manner.

Very professional service! After bringing my car in to get the struts, shocks, lower control arms, and brakes fully replaced, my car drove like new again.

Great service. Very accommodating. I had a battery replaced. Labor rate was reasonable considering needing to access from the wheel wall. Great job.

You come for a simple job then they say as soon as they take a tire off or something else breaks and u need to replace it or call a row truck to do take ur car somewhere else at ur expense. Not to mention your car runs wose then before and still makes noise.I think its funny that the only people on here that said good things are fake ones they made them selves

I Came in they helped me with my alternator I was able to get it replaced at a reasonable price they were so helpful and had awesome customer service I will be definitely bringing my car back if I need more work...

Scanmers. Buyer beware byop are crooks. They will charge you extra charges after they givr price. They will steal your parts an charge you instillation and not put them in. Then they will hold your vehicle until you pay. And charge for parts they didnt install.

Stay away, recommend Rubens Garage on Old Highway 90, multiple parts needing replacement turned out to be just one, the throttle body. I like how Martin tells you Im going to change this this and this but I will not guarantee that will fix the problem, yeah......

Brandon and his team were excellent from the moment I walked into the door till the moment I walked out. The fast service will have me coming back anytime I need speedy repairs done to my vehicle. Thank you!!

They were fair on the prices they gave me they did a very good job on putting on my parts in my car I 100% recommend them I will be coming back again.

Absolute loosers do not go there. Most pathetic place on earth. Mechanic will call you all night long and whine about he was unable to do his job then they will charge you triple what the job shold be. Go to Casias on Grissom Rd just around the corner. Nice honest people.

Had them replace a coolant reservoir and it was done pretty quick. Great place to go to when needing repairs

Martin very helpful. Explained what my vehicle needed very clearly to where i understood. Highly recommend this place. Honest and fair. They give you finance options.Thank you Martin!

Thank you James for taking care of my Focus! Everyone needs to visit him at the Bandera location. He was informative and professional. You can trust he will take care of you and your vehicle.

I came in for brakes and it was going to be more work than I expected. He saw the frustration on my face being pressed for cash at the moment and he was willing to work with me. I would reccomend these guys to anyone.

This place is awesome...Great service & they show you whats going on with your vehicle before they work on it...I love that they are very honest...Theyve worked on two of my trucks & Ill continue to bring them when I need them serviced...

Brought my car to replace the exhaust manifold. During replacement they found my o2 sensor had melted. I q was unable to afford the work at the time so they offered to perform the job for free if i ordered the part and brought the car back to them when i had it.

Terrible experience,I wouldnt recommend my daughter to go there,They are liars and deceivers and try to get more money any way they can.Theyll say one thing and do another they will promise you one time and do it another time.I simply brought in my starter for my Honda Accord at 10 oclock in the morning they called me at 4 oclock and say they never started it.They say the next day will be done before noon didnt Happen either.Dont go there no one turn away quickly.

Struts and brake replacement was quickly done with super friendly service . Clean facility they double checked everything. I would absolutely recommend

I came in for an Oil Change and the service was fantastic. They were able accommodate me during a very busy rush. The staff is very friendly and I was out in no time. Thank you guys!

Just fixed my 2015 Mercedes C 300 for a turbocharger. The service was great!!

Justin is rude over the phone wouldnt recommend service here

This place is a rip-off. They charge $99.00 per hour. The quote they gave me was 1/3 of my bill. I will not use them again. I do NOT recommend them.

Martin and his team are great we’ve been having all of our cars fixed here for years. Very reasonable and professional

Bad experience. They kept and lost a product I paid for and wouldn’t fix their warranty issues, that happened less than 6 months ago. Do not bring you vehicle here for repairs

Terrible! Sneak in extra charges... They dented my car but denied it so now I have no recourse but to file a claim... I went by after they closed to see if I could find what they hit and I saw several employees (possibly the owner) drinking and smoking weed I the office being loud AF ... Horrible business practice, worse people... DO NOT GO HERE UNLESS YOU LIKE MISCELLANEOUS CHARGES AND DISHONESTLY IN YOUR MECHANIC

Great Service and Staff! They were fast with my work truck alignment! Got me back on the road in less than an hour

Fast and as agreed-- they point out some future problems which I will address later

Great experience, didnt have to leave my truck here for a week to get the job finished. Quick and affordable, I definitely will come back in the near future....

Martin is always busy. So, give him a break. He will do everything he can to get you back on the road ASAP! And, at a reasonable price.

Good service. Staff look out for your automotive needs and dont try to over charge customers. I would definitely recommend.

Went in for repairs on AC. Given an estimate of way too much on top of a high priced diag. Was not diagnosed properly, was able to get more accurate repairs for much cheaper

This place is a scam, buyer beware they are not ASE certified and will not guarantee any of their work. RUN!!!! Its not worth the hassle I spent $1000 dollars and my A/C is still not working. Look at how many cars are parked in the back not working.

Overall, satisfied. Brought my own parts from autozone for my radiator replacement. Needed a couple hoses, they were able to get them for me.

Contractors and tradesmen, make sure you get a written work order with as much information and detailed notes as possible. The owners do not know the worth of services and will run you around in circles to get payment.

They we’r Very nice and explained everything to me and got my brakes doneI’ll definitely be coming back they were great

Bit pricey on the labor side of things but well worth it they are honest and fix it right the first time they did a excellent job keeping me updated by text and phone calls even after i misunderstood the labor fee they calmly explained things the only reason I knocked off a star is location the shop is located in a busy area and kinda just pops up and the steep drop of the driveway makes you worry about scraping the bottom of your car during rush hour i can see this being a pain to leave the location.

Dont go here! This place has always been a mess. The owner Martin is very unprofessional and doesnt take accountability for anything. Do they still record you when they are getting you to pay for everything and tell you they are not responsible if something goes wrong?

Went in to have a knocking sound checked he charged me a hundred bucks to tell me I had a knocking noise in my engine that I need to replace the engine when I already knew that I had a knocking noise. Trash place

Greatest folks, friendly and very helpful. Came in at the last minute on Friday. Brittany, Martin and Gilbert bent over backwards to help. Thank Goodness there are still good people in the world

Im extremely satisfied with the costs and repairs. BYop had me in and out while I waited. Definitely give them a shot for repairs!

Most mechanic places allow you to bring your own parts the charge by the hour AMD the are sticking it to you with marked up houghrly rates

Vehicle serviced to agreed price. Work completed one day over promised date. Quality life-time parts. Slightly over priced. Caution: vehicle inspection opportunistic for additional work!

This place is a perfect example of you get what you pay for in life. I can only blame myself; I’m only writing this review to warn others. DO NOT GO HERE.

Worst place.. charge me over $1000 and took over two weeks before I get my car back.. they told me that they were waiting on a part.. finally when I was able to pick up my car it only ran for three days.. had another mechanic look at my car and found out that they put in a used part.. Im piss worst place ever...

Good work decent prices. they do have a tendency of being pushy when it comes to them trying to get you to commit to other work from your vehicle though

Helpful staff and good prices! Helped fix my car and shes now running great. Even helped me get the parts I needed

They did a complete front brake job. Over a year ago still good. Fast & told me other problems I had.

Garbage place. Tried to charge me $250 for what literally took me 5 minutes to do myself. Couldnt and wouldnt explain all of the surcharges and shop fees he tried to add. AVOID! Rude customer service, and really tried to rip me off.

Not very helpful,not so kind in customer servixe,changed mind due to that ...and not sure wed hy they want to charge so much just to look at it, had free estimates and will get them to work on my car, over $1500 -2000 in my pocket ...south side help

Came in here with my parts. Pricing higher rhan expected. But they are really friendly and very fast to help me get everything done.Will recommend this place.