The Problem Solvers

16018 University Oak, San Antonio, TX 78249, United States
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The Problem Solvers
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Review №1

I am quite satisfied with Kai at The Problem Solvers. He was on time, neat, clean and very respectful. He did a thorough investigation and was able to diagnose & pinpoint exactly what needed to be done. He came back with an estimate that was more than my budget but he worked with his managers to bring it down to a satisfactory amount. He always let me know when he needed to cut the electric off so that I wouldn’t be surprised. When he was done, he took me through and showed me everything that was completed. All in all a very good experience and I would highly recommend The Problem Solvers to anyone who needs electrical or plumbing work done.

Ma
Review №2

Julian and Javi installed some new electrical in our 100 year old house, providing experienced guidance and creative solutions along the way. Everything came out great!

Pa
Review №3

First the customer service personnel are very professional and polite and willing to work with my requests. The company sent out an outstanding professional technican GIOVANNE. He was as well very polite and professional when addressing my electrical request to replace existing bathroom exhaust fan with a light/fan combo. He provided optional quotes that gave me choices that gave me best options for me to choose. After making a choice the company sent Giovanni out again for the install. He was very professional and took his time to install the new unit. Very meticulous ensure the new unit was properly mounted. Very tidy as well in cleaning up. 100% would recommend this company but for sure Mr Giovanne.

Ri
Review №4

I am thoroughly impressed with the outstanding service I received from John when he visited my home to inspect two non-functioning outlets. From start to finish, John demonstrated a high level of professionalism, expertise, and dedication to ensuring my electrical issues were resolved.Johns thoroughness was impressive, as he meticulously inspected the outlets and electrical panels, identifying potential issues and providing clear explanations of his findings. He presented various maintenance options, taking the time to answer all my questions and address my concerns.What truly sets John apart is his exceptional communication skills and willingness to educate his clients. He empowered me with knowledge, enabling me to make informed decisions about my homes electrical system.I highly recommend John to anyone seeking reliable, efficient, and knowledgeable electrical services. His exceptional work ethic, attention to detail, and commitment to customer satisfaction make him a true asset in his field.Thank you, John, for an outstanding experience!

wi
Review №5

Julian was excellent! Very careful, courteous, and professional. He did a great job and the install looks like it was always there. I would provide five stars if it was just for Julian but I find the Problem Solver prices to be significantly higher than others. They also tier their price structure with 3 to 5 options that are ridiculously high making the lowest “economy” price look good even though it is higher than others charge. This puts pressure on me to negotiate a better price which sours my impression of the company.

Jo
Review №6

I can’t say enough great things about The Problem Solvers! They recently installed two mini-split systems in my home, and their work was nothing short of exceptional. From the moment they arrived, their professionalism and expertise were evident.The team took the time to explain the entire process, ensuring I understood what was being done and why. They were incredibly thorough, paying attention to every detail and making sure everything was installed perfectly. Not only did they handle the air conditioning with precision, but they also took care of some electrical and plumbing issues I had been putting off for ages.The Problem Solvers truly live up to their name! They were punctual, courteous, and left the work area spotless. I couldn’t be happier with the service I received, and I’ll definitely be recommending them to all my friends and family. If you’re looking for a company that combines quality work with outstanding customer service, look no further than The Problem Solvers!

Br
Review №7

The problem solver pros did a wonderful job today installing our entryway chandelier and our new kitchen bar, drop-down light fixtures. Courteous, professional, and fast. Thank you to Jordan, Jose and Javier for an amazing job. I will definitely use them again for my electrical needs and I highly recommend them.

pi
Review №8

I recently had the pleasure of using Problem Solvers Plumbing, and I couldnt be more satisfied with their services. From start to finish, the teams professionalism and dedication were evident.Upon initial contact, they were prompt and courteous, scheduling an appointment at my convenience. The plumbers who arrived were respectful, equipped, and efficient, making sure to explain the work that needed to be done and why. Their friendly demeanor put me at ease, and I felt confident that my plumbing issues were in good hands.What truly sets Problem Solvers Plumbing apart is their commitment to customer satisfaction. They assured me that if anything went wrong after their service, they would return to fix it without any hassle. True to their word, a small issue arose a few days later, and they promptly returned to address it at no additional cost. Their willingness to stand by their work is a testament to their integrity and dedication to quality service.In summary, Problem Solvers Plumbing not only solved my plumbing issues effectively but did so with a level of service and reliability that is rare to find. I highly recommend them to anyone in need of plumbing services and will definitely be using them for future needs. Thank you, Problem Solvers Plumbing, for a job well done!Pierre Homeowner

Ji
Review №9

Ray provided an exceptional air duct inspection experience, demonstrating professionalism and genuine care. His thorough examination included a detailed assessment of our air duct system, offering clear recommendations without any sales pressure. Unlike many service providers who prioritize profits, this company truly seemed focused on our homes air quality and overall well-being. I wholeheartedly recommend their services to anyone seeking reliable and trustworthy air duct maintenance. Thanks again Ray for being a true professional

da
Review №10

The Problem Solvers company is Great. I highly recommend them. If you have an issue with electrical, plumbing, hvac, or roofing I would recommend you call them! My experience with them was with a major electrical problem and they went out of their way to fix the problem. They were all very friendly, polite, and knowledgeable.....Jason, Jordan, and Brandon.5 Star Company For Sure!!!

Da
Review №11

I did not use their services because they were too expensive.Background: I needed a bid to move an AC register (relocating it in the ceiling), add three outlets and repair the drywall.I called Problem Solvers based on an ad I seen in the newspaper, because they claim to do all those services and then some. I scheduled a morning appointment (2-hour window). Unfortunately, they were late arriving for the bid.The gentleman spent more than 2+ hours at our home. They took pictures and forwarded them to the office for pricing. While waiting for pricing the looked at the interior and external electric panels, etc.When it was said and done, the bids were so far out of the ball park. Moving the AC register and new plugs (no drywall repair) bid out at $3900.00 for the bare minimum to over &15,000. It wasn’t a hard sale but it felt out of place.I got three separate bids from each of the trades (HVAC, electrical and drywall repairs), the next day from licensed and bonded contractors, for a total less than $1000.00. The time they spent in my home totaled no more than 15 minutes to price the project.

Ad
Review №12

Brandon did an excellent job and hanging up a new 72 inch ceiling fan in my great room by himself as well as relocating the fan in its place into my office. Brandon was very polite and professional. The prices were reasonable for nearly 4 hours of work. I would highly consider using this company for any general job you need done And will definitely consider them when I’m ready to have an apron sink installed in my kitchen.

Em
Review №13

Julian was awesome - informative and friendly! It was a super quick and easy install for our fans. Called towards the end of the day and they were able to have someone out the following morning. Thank you Problem Solvers!

Je
Review №14

The entire experience dealing with the problem solvers was frustrating, and a waste of time. The tech came out to our house twice to inspect our system. When it came time to give us a quote, he refused to provide us a quote unless we committed to moving forward with them first. I explained that we are in the process of getting quotes, and we wanted to explore our options, and get second opinions. The technician kept using the same talking points over and over about wanting to provide solutions to our problems, however he refused to give any prices. I don’t understand how someone can expect somebody to say yes before they even hear a dollar amount. Especially when an entire AC system needs to be replaced.The actions he took in our home felt very predatory, and I can only imagine how many other people have been made to feel uncomfortable by this company. Luckily for me, I am comfortable saying no and asking people to leave my home. If you’re truly just looking around to get a quote for service repair, I highly recommend you stay away from this company because they made this experience much harder than it needed to be.

Ma
Review №15

Called to receive a quote for a back patio ceiling fan and dining room light fixture. Jordan was very knowledgeable and respectful. Inspected my electrical system and played out many quote options and once I picked one he was able to do installation same day. Was really quick under 3 hours. Highly recommend

Ch
Review №16

John came out today to assess an electrical/fan issue in bathroom. Did a very thorough job scoping out the issues and explaining what needed to be done and put together multiple detailed options for the services we could choose to do. Very happy with the service and looking forward to the work they will be able to do!

St
Review №17

Jordan and Javier were my Problem Technicians that re-formatted my badly needed circuit breakers outside main and inside garage (shown) in my house. EXCELLENT work, PROFESSIONAL service and informative as their did this job. Oh, by the way, they also installed two hardwired cameras in my house to boot! Strongly recommend using this company for your household needs!

Da
Review №18

Julian and Jason did a fantastic job with my outdoor ceiling fans! They turned out better than I expected. They were prompt, professional and very friendly. I’ll be calling them back for future projects. Thanks guys!

Jo
Review №19

Branden (owner) was amazing, so thoughtful and accommodating…,above and beyond any expectations. Brandon the electrician and Geo the hvac tech were both very professional and just plain nice! I would highly recommend The Problem Solvers to anyone wanting a maintenance and problem shooting on their home. My heroes!!!

Hi
Review №20

We received same day service on our hot water heater. He was fried and helpful, answered our questions and gave us a solution to fit our budget. They are a full house service, for repairs. Our tech checked out the plumbing through the house to make sure there all the pipes and fasteners were up to code or looked worn. Definitely more than I was expecting. We will be keeping them in mind as our house gets older. Thank you for the exceptional service.

Le
Review №21

Booking was easy, their assessment was very thorough, and when they came to do the work they were respectful and worked really hard to get the job done. They did an amazing job cleaning up after and following up with an in person quality check a few days later. Would work with them again!

Da
Review №22

Ray was great. Very friendly and knowledgeable. He gave me the info and didnt try to pressure me, or upsell me. He gave me my options and answered my questions. Overall great dude. If the install team and the rest of the team is as great as Ray, they might be my new go to company.

Kr
Review №23

Very easy process. I called in the morning that I had issues my circuit breakers. They were able to assign John as my technician to come out and see me that day. He was very knowledgeable and friendly. He got to work diagnosing the issue and then letting me know the options I could go with and walking me through what everything meant. It was a very easy process and I think John did a great job.

j
Review №24

Tony Ruiz did a fantastic job installing my ceiling fan. Walked me through how to do it as well in case I wanted to do it myself in the future.The problem solvers are also doing other work on my home, I’ll write those up when those jobs are finished.Overall great experience as a customer from initial free consultation to finished product.Cody and Clint both installed my water filtration system and did a fantastic job with the install and cleanup after.Benny, Jake and Coby helped walk us through the entire process in the beginning and made everything very easy.Everyone I’ve dealt with so far has been fantastic. Not a single negative thing to say.Will be using them for any services they offer when I need something done in the future.Waiting on my HOA to approve a mini split in my garage, once that’s done I’ll update the review again.Update: They installed the mini split and did a fantastic job.Also had them install two more fans and I’m getting a quote to redo my bathroom and install a soaking tub.Definitely recommend them.

Jo
Review №25

Jordan was amazing! he installed a light switch wiring and chime system, he was very kind, patient and personable, will definitely use this company again and most of all will request Jordan

No
Review №26

Called in my issue and they fixed it the same day. Mary was providing fantastic customer service when logging in my appointment over the phone. The technician; Gio Delgado, was THE BEST. He walked me through my issue and explained in detail the problem and possible solutions to fix my AC. Giovanni was very polite and I would definitely recommend him if you have any issues. 5/5

Gr
Review №27

Julian and Jose did an excellent job in completing our project which consisted of installing a level 2 charging station (220v) in the garage, two dusk to dawn lanterns on each side of the garage, and an outdoor cover for a 220v outlet at the back patio. Julian and Jose showed excellent flexibility and customer relations in accommodating our requested changes related to aesthetics. All installed items were tested to our satisfaction.

Ky
Review №28

Brandon and the Problem Solvers team were incredible to work with! They replaced both my roof and full hvac system and were in and out in 2 days! They updated me along the way, offered great financing options and were very professional throughout the whole experience. Would 100% recommend them to anyone!

An
Review №29

Ray came on time, was very knowledgeable about the problem and explained the steps to install the bathroom exhaust fan. He gave us several warranty/ service plans to choose from and he set us up with the installer who will install it today. So far so good, currently waiting for the installer to complete the job.Jose came and installed the bathroom exhaust fan. He listened to my husband and put the vent where we asked him to. He let us know each step of the process when at that step and asked if we had any questions at each step. After the job was complete he cleaned up the area and showed us on his phone before and after pictures. A job well done.

da
Review №30

I had an issue with my ac. They came out told me what’s wrong and gave good payment options. 6k to $600. Their financing companies are trash. So I had to come out of pocket like 600 bucks. They fixed it and not even three weeks later my the unit looked like Elsa or Subzero did a nm er on my indoor unit. I call them back out. Again with the finance options. 6k down to $550 to $600 this time. Nope. I Found my original receipt for the ac unit and called the original number. They sent someone out to look, flat $85. Part is going to cost no more than $50, $30 for a recharge. $50 for a good cleaning. The Problem solvers could not get my new thermostat to work the first time either. But the guy that came out today. Told me exactly what Honeywell model to get for this unit. My suggestion. Do a lot of your own research. I understand people need to make a living. But those prices by Problem Solvers is ridiculous. .. and the funny thing is the payment options are affordable for just about anyone. But they have to protect themselves. I get that. Seems like into todays age. Someone would have come up with a better way. People go without heat and ac in America just because they can’t afford to get it. I’ve been there too many times myself. It’s very sad. 😔

Ch
Review №31

I asked Problem Solvers to install several light fixtures in a new home. There was an unusual fixture in my old home that I wanted removed and brought to the new home. That required installing a new switch on an exterior wall. Also there were 3 ugly hanging lights in the new home I wanted taken down to install new fixtures. Jerod did a great job on all of them, as well as installing a new outlet and towel warmer in the bathroom. I would definitely recommend them and will use them again for future projects.

Ge
Review №32

Dylan Fisher helped me with installing a 240v Outlet in our garage to charge our new Tesla. He was very informative and tackled our project all in one day! He was very friendly and kept me in the know throughout the entire process. I highly recommend him!

Mo
Review №33

Excellent service! Highly recommend. Both Julian and Javi were extremely knowledgeable and professional. Very flexible. Able to do an an add on job at the last minute. Will definitely call for future projects and recommend to friends and neighbors.

Je
Review №34

The Problem Solvers were quick to respond and schedule a free estimate the next day. The office kept me informed throughout the day and let me know that they’d be a few minutes later than scheduled.Team arrived, assessed the job and got straight to work. Completed the job in an efficient and expert manner. So glad I called these folks - will be a repeat customer for sure!

Pa
Review №35

Very friendly, professional & thorough. They were very patient & understanding with my elderly parents! If anyone needs any electrical work done, they are the ones to call!

Ka
Review №36

Jackson, Jose and Gio did a great job on our install. They showed up on a Saturday morning ready to work until the job was done, and did exactly that. Would highly recommend

Pa
Review №37

Jo was very kind and understanding! I had an alarm which was going off randomly for no apparent reason and I was in dire straits! She reassured me that she would do whatever she could to assist me ASAP! Although in the meantime the alarm company called and helped me, Jo reached out again to let me know she was doing everything to get help out to me! Her due diligence was much appreciated! Great job.

V
Review №38

Mason Lucas was so kind and very informative. He explained the whole process thoroughly. Very knowledgeable of Ac work and most importantly honest. I would highly recommend him to anyone...this company is very blessed to have him as part of their team.

Ba
Review №39

Jesus Gutierrez arrived at our home as prearranged. He installed a new power outlet above our fireplace to accommodate a new TV. He was friendly, courteous, and did an outstanding job. We were very very pleased.

Ci
Review №40

When we couldnt get the local service provider in our small town to come out quickly for an urgent problem with our air conditioner, we took a chance on The Problem Solvers. Within an hour, Mason was at our door. He very quickly identified the issue and corrected it, then outlined a plan of preventative measures we could take to enhance the performance and prolong the life of our AC. We opted for a coil and vent cleaning, and a few days later two technicians, Jose and Mario, very efficiently and professionally completed the services. We are very happy with this companys work.

Na
Review №41

Everything about my experience with The Problem Solvers was top-tier! Colton arrived within hours of my call, inspected my water heater issue thoroughly and was polite, honest and transparent about my needs and options. Cody and Jason were friendly, professional and efficient with their expert installation, next day. I can’t thank The Problem Solvers enough for their service; I hold them in high regard and they have my lasting recommendation!

Vi
Review №42

The Problem Solvers were great in responding to my electrical issue the same day. Jordan Johnson was very thorough in diagnosing our immediate problem as well as identifying some bigger issues that need to be addressed. He gave us multiple options at different price levels to consider. We appreciated how thoroughly he explained each option.

Jo
Review №43

Very thankful for the crew/s that came helped with the electrical panel and with HVAC install. Very efficient and respectful will contact them again in the future for future needs within the house.

Be
Review №44

Thank you The Problem Solvers for all you do! I am blessed to have Dylan Fischer answer my service call. He immediately put me at ease with his beautiful disposition, professional knowledge, and his sincerity. I trust all his recommendations and look forward to a full bathroom & kitchen remodel as soon as financially possible. The Problem Solvers team that serviced my home was very efficient, courteous and demonstrated obvious pride in their work. Dylan (electrical), Zachary (roofing), Jackson & Mario (HVAC), Justin, Clint & Jason (Plumbing) are a great asset to The Problem Solvers and should be requested by name for service. Yes, I had a ton of repairs done in one day and am completely SATISFIED with ALL the work. I sincerely recommend The Problem Solvers to anyone with a “honey-do” list that I, as a senior, could no longer complete efficiently.

Ge
Review №45

Dylan did a outstanding job installing my mini split unit. I was very please with his professionalism and honesty. And for also correcting my wiring issue. And doing the job in a timely manner. I would definitely call on him in the future.

As
Review №46

AC went out this morning and Problem Solvers came out within a few hours of the call being made. Mason L. thoroughly inspected the unit and found the issues. He simplified the issues so I could comprehend what was wrong. Very polite, respectful, and comfortable to be around. Was not pushy on selling me things I did not need. Highly recommend him as your tech!

Sy
Review №47

Gio was very polite and professional. He helped me with a couple of light fixtures that were not working properly. I really appreciate having a company that can provide electrical and plumbing services, it saved me from having to contact multiple people to get things fixed around my house.

Je
Review №48

Justin was very responsive and technically capable. I highly recommend them. They were very prompt (same day service) and professional.

Me
Review №49

Every single employee I interacted with was kind, professional, and knowledgeable. Ernie and Mario did a replacement of all the HVAC ducts and vents throughout my home. They were both fantastic. Ryne gave the estimate and did a great job explaining the issues we were having and different options for repair. Overall their pricing is competitive and their customer service is great. I cant recommend the Problem Solvers enough.

Mi
Review №50

Jose and John came to my place exactly on time. This was just meant to be a look around at the site to just get an estimate together, but John stayed for hours just trying to help diagnose a problem with my AC (installed by another company very poorly) and made sure to answer every single question I had. Also just an aside, he’s actually a really cool guy and we had some good conversations while we were waiting for some of the electronic diagnostic tools to do their jobs. Based on this one interaction with these guys, I would highly recommend them!

Ju
Review №51

The technician showed up promptly and evaluated our situation and was extremely helpful, knowledgeable, kind and communicated everything to us. He was quick and efficient. We will use this group again and highly recommend them for others.

El
Review №52

Julian was the best electrician we have ever had. We had a wire in our kitchen that was causing main breaker to trip for last 5 years. House is 60 years old. After countless electricians, Julian was the only one able to figure it out and fix it. We are grateful

Da
Review №53

Outstanding Service and Results from The Problem Solvers!I requested service to replace my old unserviceable Reverse Osmosis (RO) System w/a new Tankless RO system; replace a non-working garbage disposal; and add a new outlet under the sink to power the new RO. I received a fair and reasonable quote for the project.When the project was started, we ran into some snags, especially w/the electrical aspect. The beauty of the Problem Solvers is that they have qualified and licensed technicians from all trades. The front office quickly coordinated visits to trouble shoot the problem and kept me informed. The team of Mason, Justin, and Brandon tirelessly worked thru the issues and werent satisfied until we were. They were all easy to communicate with and very knowledgeable and dedicated to their professions.Even though the job took longer than initially thought, the initial quote remained the same.The Problem Solvers are the real deal, they are honest and have pride and integrity in their work.I wouldnt hesitate to call upon them again or to recommend them to others.

We
Review №54

Josh Shurtleff was awesome! Very patient! Gave us tons of options to get our hvac ducts replaced. Never felt pressured or was pushy. Stand up guy and company! They have taken care of for several things over the years. Can’t say enough about these guys! Thanks Josh!

Sh
Review №55

Beautiful work! We’re first time home-buyers that ran into some expensive problems right from the start. I found these guys on Thumbtack app and I’m glad I did! They’re professional yet friendly and treat you like family! Not only did we get done what we needed, they wear so many hats we ended up with a few extra boxes ticked off of our “nice to have” laundry list, like outdoor lighting! Communication is great and they spend as much time as needed to make sure that you’re getting exactly what you need and want. If they can’t do something, you bet they’ll find someone who can. They’re an awesome group and I’ll definitely be hiring them for all of my home’s needs. Tony, Colton and the rest of the Problem Solvers staff are AMAZING

Ra
Review №56

The tech Mason was very professional and knowledgeable. Repaired the leak in a timely manner. He explained everything that he was doing. Great work.

Li
Review №57

I signed up for a free estimate to see if my outdoor plug had enough amps for a 110 plug and play hottub. I got a 3 hour evaluation with a laundry list of things that needed to be done. Based on prior electrician experiences, I was expecting the cost to be around $500.There were 6 options presented to me, with the lowest option being $35,000!! There were several things on the list that I feel they misrepresented. It reminded me of when I was younger and I would go in for an oil change and leave with filters, wipers and other things I didn’t need.After, I then got a hard sell where I had to talk to a manager on the phone who warned me that if I didn’t schedule the work, my file would have to be immediately deleted and inaccessible to me and them so they wouldn’t have future access to any of the photos or recommendations. That seems suspicious.In the end, I don’t know if I got good advice or not. For example, they wanted to change every breaker from all 3 panels because there were different brands used. Ok, I get that same brands might be good, but do I really need to change them all now?! I just don’t have any confidence if all that work truly needed to be done. But I certainly doubt most of it.

va
Review №58

10/11/2024Always a great service call when Mason Lucas comes out to take care of us! Today he came out and did a comprehensive electrical inspection to make sure all our electrical was up to code and running as expected. Was able to address some loose wires that our builder didn’t tighten correctly on our bathroom outlets and did a double check to make sure all our GFCI outlets were connected properly since they weren’t all labeled properly. We are so grateful for the courtesy and care Mason provides every time he makes a service call!10/01/2024So impressed with the service from Problem Solvers once again! Our AC unexpectedly went out this evening and we were so fortunate to be able to get someone on the phone about 9p and they had Mason Lucas at our home first thing in the morning at 615! He was able to figure out what the issue was (wasn’t even HVAC related but was electrical) and have it fixed with our AC back up and running all before we had to get out of the house for work that day! To top it off, he coordinated with their main office to call us to schedule our electrical inspection that is included with our annual membership since this was an electrical issue just to make sure nothing us was awry! We have been so impressed with the impeccable customer service of everyone we have worked with over the phone and the technicians we have met through our service calls.09/13/2024Weve been getting service with Problem Solvers for almost a year now. We are always treated with great respect, consideration, and courtesy when speaking with the office for service appointments or follow-up questions.The technicians that come to our home are some of the kindest, friendliest, and honest people we’ve met. The knowledge and experience is top notch and you can feel confident that they will provide you with the information you need to protect the equipment of your home.Mason came out to visit our home today as part of our annual maintenance to make sure our heater is in tip top condition before winter is here and we really need it! Even though the unit is pretty new, he still did a thorough assessment, test, and provided feedback about recommendations to help keep our unit running efficiently. He was even kind to ask if he could help swap out our filter while he was up looking at the unit. He’s an excellent part of the team and a great representation of the values of a quality business.We look forward to continuing to use the different services they offer for years to come.

Br
Review №59

Amiable service. I had a great experience with the people who came to assist us. They were very detailed, explained every step they were doing, provided us with excellent options for different types of services, and covered everything. Very friendly and super engaged. I really enjoyed them and hope to get those two individuals again.

Br
Review №60

Julian C and Javi M were amazing!On time, accurate and Extremely professionals individuals.I had my plugs replaced in my house they came they diagnosed and the conquered!!!Prices were good too and they worked with me and my budget. But most of all they were respectful of my home and my budget!!10/10 would recommend problem solvers…ASK FOR JULIAN AND JAVI!! :)

Ji
Review №61

We just had John at our home to help us solve our electrical issues. It was a great experience! Very thorough and professional and would highly recommend him to help solve any of your needs.

An
Review №62

So I needed a second opinion and used problem solvers. Such a huge difference from the first company I used. Gio was great and provided better solutions! I would definitely recommend calling these guys first for your HVAC needs.

Ch
Review №63

This review is more of a 2 part. 1. I have had Justin M (in case theres 2 i dont want stealing the fame lol) each encounter he has been extremely kind, respectful and has never shown frustratuon for my multiple questions. While he keeps it professional he does show a more approachable side (not just straight robotic business rush thru to move on) he does go above and beyond with his work and hold great pride in the work he does , confidence in his work and provided a trusting aura. He is the only one I truly trust with work on my home. Him and Mason g (?I think last name) he originally came to my home due to a broken pipe. He was patient with my repeated questions , helped explain the situation and what he would be doing prior to doing it. He has been the only one knowledgeable on the products they sell and install , giving me a peace of mind for the home filterbsystem. As well as explaining the difference between what I have and an RO.2. The people who installed the system did good and all that jazz.

Ye
Review №64

Julian was very helpful and did a wonderful job. The ceiling fans were installed in a timely manner. Great service, highly recommend.

Ti
Review №65

John came out to help with some plumbing and electrical issues. He was very professional and engaging, and worked through some hurdles to complete the necessary tasks. Very pleased!

Me
Review №66

The power went out in half the house.tried throwing the switch, it didnt help. I called The Problem Solvers and they were able to send Julian over in just about an hour. He was very professional and courteous. He found the Problem and fixed it. He also noted other concerns that I should be aware of to help avoid other problems. The company offers easy payment plans to help with needed repairs and maintenance. I would definitely recommend using this company!

Re
Review №67

Julian’s electrical work is outstanding. Our home is a log cabin built in 1860, and it is very challenging to work on. Julian did a great job step by step as he analyzed the issues and worked his plan to remedy the problems we had. His attitude is unfailingly positive, and it’s a pleasure getting to know him. We recommend him without reservation and appreciate his hard work and the fine person he is. He arrived as an electrician, and he left as a friend.

Da
Review №68

Mason Lucas was my technician and he did an outstanding job. He came on time, was courteous and very thorough. He was very enthusiastic about his job and took his time explaining everything he was doing. Great company and definitely a great staff! I highly recommend them.

Ch
Review №69

Ray was super professional and educated me on many different aspects of my heating and cooling system during the annual maintenance of my HVAC. Highly recommended for continued business!

Br
Review №70

John did an excellent job sharing the process and costs of the work I requested but also shared the companies available home care specialist and discounts. I would recommend this company if you want to stay ahead of the possible repairs which come with owning a home!

cr
Review №71

Excellent workmanship and company to customer communication is awesome. Giovani is a fine representative of your company. Should we have a future issue with our other systems, please send Gio to the rescue.

Be
Review №72

Joshua Shurtleff provided an excellent explanation of the work needed for our A/C system. He was incredibly patient throughout our decision making process and took the time to answer all of our questions thoroughly. I highly recommend working with Joshua for any A/C and heating needs!

Ch
Review №73

Very responsive and professional! They went above and beyond to be accommodating for my crazy schedule and they included multiple issues that I needed addressed. They have professionals licensed in a myriad of areas and that makes them very efficient. I’m so glad we are able to work with them.

Am
Review №74

Mason Lucas was AMAZING! Very knowledgeable. He was professional and cordial. He listened to everything I had to say and respectfully gave knowledgeable responses. He was not pushy in cells or service. He was just very productive and a great member of your team.

Le
Review №75

Requested to have three outlets diagnosed as they stopped working. Found a tripped CGFI and it got one working, technician thought it was all good went to his van and sat there coming up with how much money to upcharge but I remembered that we did check the remaining outlets and sure enough they were still not working. He then took the first out let out and SPARKS, ask him to just replace and the response was I will come back with some solutions> Wait what I just said replace it. Then he sits in his van for anothe 20 minutes and comes back with options, starting at almost 1K up to over $4,500 dollars. All I want is the outlets to work. The final bill was close to 600. The whole experience was like buying a USED CAR, my recommendation is do not call this company

To
Review №76

Our home’s water bill was high. Jerome came, diagnosed, and fixed the problem. Fast and very personable. I highly recommend him!

Ji
Review №77

I had Khi and Zac show up to my house to track down why we have a high electric bill. Both showed up looking very professional. The guys were very well versed in electrical work. They came up with a solution that no one else had ever told us. I would recommend calling this company and if the other employees are as good as these two you are in good hands.

Ma
Review №78

The primary service technician was outstanding from the initial inspection, through the quote process, to installation of dedicated 240v electrical lines for central air and dryer.PS LLC did everything they advertise. Well skilled in all areas, offered quotes from premium to limited. I was skeptical after so many service companies were arrogant about updating a Turn of the Century House. I recommend them completely and honestly.

Ta
Review №79

I had the pleasure of working with Jordan Johnson from The Problem Solvers, and I cannot express enough how impressed I am with his expertise and professionalism. When I discovered a faulty outlet in my home, I reached out to The Problem Solvers, and Jordan was assigned to the job.Jordan promptly arrived at my home and wasted no time in diagnosing the electrical issue. His attention to detail and thoroughness were evident from the start. He not only fixed the faulty outlet but also took the initiative to inspect my entire electrical system to ensure there were no underlying issues.I was particularly impressed by Jordans problem-solving skills and his ability to propose practical and cost-effective solutions. He genuinely cared about the safety and functionality of my electrical system and worked diligently to ensure everything was in top-notch condition.Jordans professionalism, expertise, and excellent customer service truly set him apart. He completed the necessary repairs with precision and efficiency, leaving me with a sense of relief and confidence in the work done.I highly recommend Jordan Johnson from The Problem Solvers for any electrical needs. His dedication to solving problems and his exceptional service make him a reliable and trustworthy electrician. Thank you, Jordan, for your outstanding work!

Ke
Review №80

Amazing customer service. Quick response times. Installed our new unit in one day. Technicians were very professional and friendly. Highly recommend The Problem Solvers!

Ni
Review №81

Joe was fantastic at diagnosing and solving a clogged sink. He gave me insights on what caused it, how to avoid it in the future, and went above and beyond by giving me maintenance tips for venting and plumbing. Very personable, loved the experience. Joe even moved boxes and a dishwasher in my garage out of the way to get to the water heater in the garage. Super easy to work with.The pricing I didn’t feel good about though. It was $450+ to snake a drain (about 15-20m of work).I’m not sure if I’ll book again. Great service but high pricing. For something simple, I’ll likely call a local handyman or independent plumber. However for an installation or more complex job, I’d go with this service again.

Je
Review №82

Hi was great! We had some faulty fixtures and he was able to figure it out, wire it correctly, and install new lights in a tricky spot! We are so happy with how it all turned out! I’d highly recommend

Do
Review №83

Had a hidden water leak in my yard somewhere that needed to get fixed. Colton came out initially and ran an inspection, had a general idea of where the leak was, was very informative of his process and gave me my options. He was very clear about me making sure I pick the option that I believed was best, rather than trying to sell me one way, which I appreciated. Clint and Cody came out for the installation, and they were great. Kept me informed with updates and where they were at in the process, worked quick and were very professional. Highly recommend these guys!

Ja
Review №84

Mason came out to assess my home needs and I learned more in one hour than having maintenance people come out from different sections. This man knew his stuff forwards and backwards and was blessed he also had a background in HVAC not just an electrician and pointed out deficiencies I didn’t even know my home had. Because of his knowledge and representation this is my company going forward for all my home needs!

To
Review №85

I have a two story house so I had two 14 year old units I needed to replace. The last time a bought a new AC was about 8 years ago at a house we moved out of shortly after. That time I got 6 estimates and ended up going with the 6th so I figured I should get at least as many this time around but I ended up getting only 4 and going with the second which was Problem Solvers. The reason I decided to get fewer and go with the my second estimate was purely due to Mason. He took the time to open up my leaking downstairs unit to make sure I even needed to replace it. In doing that he showed me what was wrong and most likely causing the leak and explained my options if I wanted to try and get a few more years out of it. After that he spent way more time than any other company Ive ever dealt with talking over options and answering all of my questions (I had a lot of questions). The installers did a great job and were in and out in a day on Saturday. That night the drain pump went out and my upstairs unit wasnt working in the morning, it had shut down like it was supposed to due to the pump not working. Mason ended up coming over on his day off when he was out with his family to check on the pump. Not because I asked him to, he offered when I responded to his text asking how everything went. He was able to get it working again but they replaced it a couples days later. Im very happy with my decision to go with The Problem Solvers and look forward to them having our backs for anything that may come up in the future.

Ri
Review №86

Their tech was very assertive and detailed. professional oriented and easy to talk to, and deal with.a very professional company and i would definitely do business with them again. they totally get a two thumbs up 👍👍thanks again problem solvers!

Br
Review №87

Jordan came to our house and met all of our expectations. We were having electricity problems. We live in an old double wide and all of the electrical is original and not up to code. But Jordan came up with a plan to get us up and running for a price we could afford.

Ha
Review №88

These guys were awesome. Julian, Javi, and Zack came and did a great job. They ran into a little hiccup, but stuck it out and figured out what was wrong and fixed it. They were knowledgeable and professional. I would definitely recommend.

De
Review №89

John was awesome. He explained in detail and in laymans terms in order for me to understand what was going on with our AC. He is personable and friendly. My husband and I truly appreciate the time he spent and assisted us. The Problem Solvers solved our problems. Very grateful!

To
Review №90

The problem. Solvers were awesome! Everything was smooth, they called when they were on there way, even lets you track their progress to your house. They were out right away in the morning did exactly what I wanted done and were on their way. Friendly, courteous and efficient. Id recommend these guys to everyone!

Ed
Review №91

Had electrical work done on my breaker box and replaced my old inlet plugs and switches and put a split A/C unit in the Crew was on time they did excellent work there knowledge and the professional service was Awesome Highly Recommended The Problem Solvers for any project you need done. Thank you 👍👍😎

ch
Review №92

We had fast and honest service from John, our service technician. He did a thermostat swap out from a Honeywell to a Sensi. He was pleasant to chat with and very thorough at his work. Highly recommend calling Problem Solvers and John for your next call out.

Br
Review №93

They were very informative & friendly in resolving my problem. I felt that they genuinely cared and were able to provide me multiple options. Thank you for a great experience!

Ve
Review №94

Ray was very friendly, very knowledgable and very thorough.Ps has electrical work for us and maintain or plumbing and heating needs yearly.Would definitely recommend.

DE
Review №95

John was professional and knowledgeable. He had a great attitude. He took his time to carefully explain what he found during his inspection.

Ti
Review №96

I just had an amazing service call for an air conditioner. Mason Lucas quickly diagnosed my problem and provided multiple options to resolve the issue. We discussed each and decided on which one to do. After he completed the work he then trimmed back the plants around the outside unit, which was very unexpected. The unit is up and running and cooling to fight this Texas heat. Thanks Mason for the great service.

sa
Review №97

Came out did a full assessment presented options and was able to do the work the same day. Julian was professional and easy to work with. Communication was top notch.

Mi
Review №98

Dylan Fischer with The Problem Solvers came and did a fantastic job explaining my options on how to service my almost 40yr. old A/C unit. It’s working safely and efficiently again. Was prompt, professional and knowledgeable. I look forward to having Dylan and The Problem Solvers continue to address my homes repair/replace needs.

Su
Review №99

John was an absolute professional from the time I met him at my front door until he left. He provided the quote I requested; to include additional information regarding additional services The Problem Solvers provide. Im certain Ill use their services in the near future. Thanks John!

Re
Review №100

Julien,Javi,and Dylan treated me with nothing but professionalism. Their combined knowledge is far beyond superior. All my questions were answered and they made some suggestions for future work. I recommend them highly. Thank You !!!

Th
Review №101

The Problem Solvers’ customer service team has been fantastic to work with. The technician (Ray) serviced our two units under the maintenance plan and he was absolutely stupendous. Ray is polite, professional, and technically proficient. Very satisfied customer.

An
Review №102

The problem solvers help our family from Ray, (Jake set up to purchase the new AC unit I hope I got your name correctly.) I am very grateful 🙏 for answering our call sending team that resolve our AC Issues.Shout out to the technician`s (Ernie and Jose who set up our new unit very respectful and professional young men.) Process when smooth and weather help a lot.If you ever need a AC repairs, plumbing, or electrical please dont hesitate to contact them. They will save the day and you will be satisfied with their services.

De
Review №103

Colton went above and beyond assisting me in a plumbing issue. He responded ahead of scheduled appointment. Surveyed the issue and was able to find a solution and price that was agreeable. The team completed the issue promptly, all areas were cleaned and trash disposed of. I would highly and strongly recommend Colton for service again for future home repair. I will continue ue to be a Problem Solver customer in the future. Theyre knowledge and professionalism were second to none. Great Job gentleman.. D.S. OSteen

wi
Review №104

John was extremely professional and detailed oriented. He did his due diligence and explained our options throughly. Highly recommended.

al
Review №105

Wonderful job, very informative, caring, kind. I cant say enough positive things about John and the company he represents. Just love,love, love them. Thank you so much.

Ma
Review №106

We have had the problem solvers install several units for us and they do a great job. Dillion goes above and beyond to take care of you as well. Highly recommend.

ve
Review №107

Problem Solvers delivered a wonderful experience and professional service. I reached out to Problem Solvers to help me with my elderly parents to detect a leak and provide several options with a rough estimate. They scheduled a Professional , Jesus, to meet at my parents residence the very next day.Jesus and his coworker arrived on time and went straight to work. immediately they found the leak and were very transparent on the options. they were both very friendly, patient and understanding when dealing with my elders. The best option for my parents was chosen and the Problem solving team executed in a very efficient manner.Im a service member of 29 years at JBSA and am beyond grateful on the Professionalism and respect that this team displayed while solving the problem. Definitely recommend for all in the area. Thank you Team!VR,Veloris Marshall

Ca
Review №108

100% recommend! The Problem Solvers were responsive and available when we needed them. Every worker we have encountered has been professional, friendly and not trying to upsell. We had different quotes from different companies and they had the best prices. We are glad we found them.

Ro
Review №109

Julian and Javi did a great job diagnosing and fixing the issue we were experiencing. Their service was prompt and thorough; great customer service!

Mi
Review №110

Jordan and Jackson explained everything to me and Im very satisfied with their work ethic. If I need any other electrical work done I will call you guys. So I plan to stay with Problem Solvers.Great job

Ma
Review №111

Julian provided excellent service very professional and thorough with his inspection. Was able to address any questions I had and provided plenty of service options for me to choose from would work with again

Fr
Review №112

Great jobKhi was respectful and professional.Reviewed his work and made comments about his work. Arrived as scheduled and completed work on time. Will definitely use again and request Khi if available. PROBLEM SOLVED.FB

C
Review №113

Aj, the plumber, Jesus, the master plumber, and Giovanni the AC guy, all did an honest and thorough job of servicing my home. They were all very professional, very sweet, and respectful. I called them for a routine maintenance of an AC and water heater flush, and inquired about some water pressure issues. All of my needs plus more was met and completed all in the same day! I definitely will be calling them for my future needs ,)

Ma
Review №114

All I can say is from a customer service point of view, they couldn’t have made it any easier and very efficient. Once they were made aware of our situation they came out in a matter of minutes to get us taken care of. They were thorough, very descriptive in how to maintain our systems moving forward and very affordable. We are back in action and feeling cool especially in this Texas summer heat. Thank you again for your speedy service and great customer service, John our service tech was awesome.

Ma
Review №115

Jordan was awesome. On time and did a great job explaining the work he did and other services we may need to get done. Was very thorough.

Na
Review №116

Very pleased with service John provided. He was professional and courteous. He answered all questions, explained his service and any issues or suggestions.

Ms
Review №117

Best customer service!! Top notch response time. Excellent & exceptional service technicians. Can’t go wrong unless you call another HVAC, Electric, Plumbing, or Roofing company. You’ll be MAD if you do. MILITARY FRIENDLY 💪🏽🎊🎉

On
Review №118

Mason was extremely helpful and transparent throughout the process of getting my 2 ac units working for summer heat. (Ac units had different issues)I could not afford the complete repair, however he helped me to prioritize what was most needed now to get up and running.Which he did in a very timely, efficient manner.I highly recommend Mason to anyone needing hvac repair through The problem solvers, he is communicative and professional.

an
Review №119

Mason was exceptionally knowledgeable about the company, product, and the entire process. Mason displayed outstanding customer service without making me feel forced to make a decision to buy the product. Jake also helped with explaining the different unit packages and financial options. I definately recommend The Problem Solvers Company. Thank you gentlemen and God bless you.

Am
Review №120

Julian was out today for an electrical inspection, he was thorough and explained what he was doing beforehand so I felt comfortable. I had small children in the home with me and he was courteous and respectful of us and our space. I highly recommend him.

Be
Review №121

Dillon was excellent! He was very pleasant, patient and polite. He delivered news that greatly disappointed me with compassion. Im excited with my new permanent air filter! Im grateful to have met Dillon and look forward to working with problem Preventers in the future.Ray followed up with a separate Air Conditioning issue and was wonderful to work with. He quickly resolved two issues with the unit and presented several options for how it could be fixed. He also took his time to explain the system and the proposed solutions when I had questions.

Mi
Review №122

Mason was very helpful, made us feel like we had a friend here not someone trying to sell us something. He was willing to share knowledge and listen to our wants and needs I would highly recommend this gentleman goes to every appointment yall have

Ke
Review №123

Mason is truly an expert. He thoroughly inspected and troubleshot our HVAC system to identify our system’s issues and did a great job demonstrating how the system is functioning and made recommendations for repairs. He explained our options and gave honest feedback and insight without pressuring us into a service we weren’t comfortable with. I’m confident with his experience and it is clear he not only knows what he does well but is passionate about it.

Di
Review №124

Had a service maintenance follow-up after putting in all new duct work and new filters 9+ months ago.The guys were great…friendly, conscientious and consultative.Customer Service was superb!Highly Recommended!

Ca
Review №125

Technician presented himself and the Company in an outstanding manner. our first call to Company The Problem Solvers” very wellOur next problem call will be to “The Problem Solvers “

Jo
Review №126

Julian Crockett was amazing. He came out and diagnosed my problem right away and fixed it. We also talked about converting my garage into another bedroom and bath and he is coming back in the morning to talk about that. This is a great company. Will definitely be using them again in the future.

Ca
Review №127

Ajay was awesome! He was very professional, friendly and got the job done right away! Thank you for your exceptional service. I would definitely recommend this company.

Jo
Review №128

Mason is awesome, and very detailed and clear. He really cares about his clients and not here to just do a job, but here to education you on how to prevent another incident from happening.

Am
Review №129

John was very professional and pleasant. He was very trustworthy and I was very comfortable with him. Your company is blessed to have him and I will definitely recommend your services to others. Thank you

Ma
Review №130

We will use Problem Solvers electrical services again. Khi and Javy were on time, courteous and professional doing electrical work for us. Recommend highly

Bo
Review №131

Great response time, next day availability. Knowledgeable, provided various options to fix the issues. Technician (Christian) was very helpful and explained what was the issue with the water heater and the flow meter, text response was on point. Overall great service. Will recommend.

Ji
Review №132

Jackson and Jason did an awesome job doing the installation and completed it on less than 6 hours. They were very polite and efficient. WTG guys.

Ro
Review №133

Michael and Christian are professional and knowledgeable. They are amiable and pleasant to work with..Both are very patient in answering our questions and offered several options to take care of our plumbing issues. They are very thorough and skillful on all facets of their job.We would like to have them service our home again in the future should need arise in the future. The company is fortunate to have Michael and Christian on their team!

Ch
Review №134

Worked with Mason on all the HVAC needs I have now and even planned for the future. Couldn’t have been a better experience, same day service and installation. They worked with me on price and financing to mitigate the hit of the large expense.Additionally, they have the best ongoing maintenance plan I’ve seen for a low price. Excited that they’ll be servicing our new home from now on.

Sa
Review №135

The Problem Solvers did a fantastic job of installing my ceiling fan. Khi was a total professional. He went above and beyond a simple installation, he took time to explain the new, modern changes to this model of fan. HIGHLY RECOMMENDED

Jo
Review №136

Very proffesional install. Fair price compared to other electricians. Very nice people. Highly recommend.

ma
Review №137

Awesome service !! It all began with Ernie on a Saturday noon and finished the deal with Cobey; both of them very professional and helpful. Cody and Clint finished the job off on Monday. They took the time to explain not just all the work they did but also how everything works !! Again, awesome job and thanks to all of you !! I would highly recommend you guys.

Su
Review №138

John did a great job taking care of our electrical needs. We will have him back again!!!

ju
Review №139

Really great experience. Josh was able to be at my house within an hour for an urgent pipe burst. He was extremely knowledgeable and took extra care to do the job right. Josh was very professional, kind and pleasant and explained everything really well. He had superior knowledge and his repair work matched his expertise. White glove service! Would absolutely hire again.

Mi
Review №140

Customer-focused, fair, and honest! Big enough to tackle any project, but small enough to care about the customer.Update 5/1/24:Another great service experience! John Murray came out for my AC Spring maintenance. He brought a few items to my attention, and gave me multiple options to solve my problems. No pressure. Very informative. Repairs completed very quickly. Excellent experience again!

La
Review №141

I received a free inspection through CPS. I was notified when the technician was on their way. The technician was in uniform, very respectful, and explained things well.

To
Review №142

Joe was awesome—here on time, got the kitchen faucet installed quickly and correctly. Tested everything after connecting the dishwasher. All was great. Would definitely recommend for your plumbing needs.

C
Review №143

Our fan install was great! Khi was extremely kind, helpful and professional and did an awesome job. Will definitely be using this company again!

Ca
Review №144

We absolutely LOVE the Problem Solvers! They always come out right away to any of our properties (we have 4) and ensure everything is taken care of and the service is top tier! Mason Lucas stopped by today to flush out our condensation line and was professional, got our issues resolved, and then even cleaned up afterwards to make sure the area was as he found it. I received a confirmation text to tell me that my service call was next in line, AND THEN an active tracker gps link by text once he was in route so I could be sure to be home when he arrived. I love that feature! That way I wasnt waiting around for hours. I knew EXACTLY when he was going to arrive! That was such a time saver for me! If I could give 10 stars I would! We HIGHLY recommend!

Da
Review №145

We have now used the Problem Solvers multiple times for our business and each time has been spectacular! Each time we have had a problem, they send someone out immediately and take care of everything. I highly recommend using them for any HVAC or plumbing needs.

Jo
Review №146

Cody came through as always with a strong “get it done” mentality and was able to tackle all of my problems, I would definitely say they solved everything! Kudos to him and all those who run that place!

Br
Review №147

Well, EXCELLENT so far. Installation will be tomorrow. My brother looked up your satisfaction ratings on the web and he says its SUPERB! Looking forward to getting my new AC tomorrow!!!!!

Ro
Review №148

Geo was very professional and knowledgeable of his craft, his willingness the explain what he was doing and road blocks that prevented seamless conclusion of work. Thanks Problem Solvers

Jo
Review №149

Tech arrived on time. Replaced relay in ceiling fan. Was efficient and friendly. Would definitely use services again.

Re
Review №150

The Problem Solvers did a great job with deep cleaning our 2 mini split systems and now the seems to flow much better. Dillion was very professional, came in to do the work and left. Thanks for doing a great job for us!

Jo
Review №151

Mr. Dawson was professional and great at figuring it out the issue with my front door chime. Ended up I had an equipment malfunction and needed replacement cause there was full power activating the chime. Thank you!

Ar
Review №152

Joshua Shurtleff is a fantastic technician and a great communicator. He can come to our home anytime

Jo
Review №153

Ray is the man. Professional, courteous and competent. HVAC working great.

Na
Review №154

Very professional and knowledgeableKeep us informed on what was what they were doing and was always politeDefinitely would recommend

Je
Review №155

John was very friendly and knowledgeable.He recommended me to change my water softener system.Thank you

Fr
Review №156

Very knowledgeable and courteous, respectful of property and took his time to ensure the job was done right , installed a complete 3 ton unit , very satisfied

Ja
Review №157

Ajay is a very knowledgeable and respectable young man. The services the company can provide are top notch. The only downfall is the pricing. 4.7 stars

Al
Review №158

Had a great experience with the company, the quoted me a rate that was much more reflective of market prices than several other competitors. Not only that, but the technician was more that happy to explain what he was doing, and actually show me the problem. Fantastic service, would recommend.

Ar
Review №159

I love the free service call. Making appointment was easy. Khi was on time, checked everything and fixed the issue very quickly and at a very reasonable price. Will definitely contact them in future.

Re
Review №160

Mario and Julian did a great job. Mario took pictures and explained to me what he did. Julian showed me on the electrical panels, the breaker that was replaced and the green light on the surge protector.

Do
Review №161

Great job. Diagnosis was quick and at a reasonable price. Thanks

Ge
Review №162

John arrived and provided a thorough inspection. He was very professional and did the work quickly.

Ja
Review №163

Jesus and Xavier did amazing job following up on completing the installation process of our brand new toilets. Very professional and skilled in their craft. Would definitely recommend.

Ja
Review №164

JOSH SHURTLEFF responded in a very timely manner. He professoonally assessed the issue and created a resolution with affordable options.

Ma
Review №165

Very knowledgeable and friendly. A+ work. They worked with my budget and helped with finance options.

Jo
Review №166

GIO was very knowledgeable and explained ins detail on the steps he was doing.

Ke
Review №167

These folks are the best! I had an emergency come up on a Saturday and Clint went above and beyond to resolve the issue. They communicate well and are honest people that truly want to help. Theyre upfront with their pricing and experts in their field. Highly, highly recommend!

Ja
Review №168

Julian was friendly and knowledgeable, he looked into my electrical issues and gave me some options on how to resolve them. Great customer service!

Br
Review №169

Joshua Shurtleff came to my house for checking my duct work since we had concerns about mold. He was very thorough in inspecting the plenum above the HVAC unit and discovered it had mold in the unit and is probably why we were seeing mold in our air ducts. He did a great job and were getting new ducts.

To
Review №170

Very professional and got the job done immediately.highly recommend.thank you again

Am
Review №171

What a great bunch of fellas, Mason, Colton and Jordan! Had HVAC, plumbing and electrical inspections done in one morning on a home I hope to purchase. Three days left on my option period and I was accommodated on short notice. Very thorough and loads of explanation.Kaitlin was also very helpful and courteous.

jo
Review №172

These guys arrived when they said they would, did an excellent job, and even returned on a Sunday morning to fix a problem that I hadn’t noticed. Terrific team.One more thing - Ramon, a contract worker (I think) did a superb job on the shower’s tile walls and floor, and he was the one who returned on Sunday morning.

Sy
Review №173

The technician would not listen to what we needed. Spent 5 hours unnecessary and on a day that was important to us. Worried about fixing more items than called out for. Took too long to give us qoute then after work done over charged us!!! DO NOT CALL THESE PEOPLE! Called them for a simple dryer electric three prong to be rewired for easy connection, bjt 5 hours latet and $289!! Later i felt chezted and robbed.

Ar
Review №174

Julian and his helper were great! They were friendly and helpful and spent all day working in the Texas summer heat to ground my house, without complaint. They really went all out to make sure everything was done right. Im very glad that I contacted Problem Solvers when I needed help. Their communication was outstanding and they got me on their schedule super fast. Zero negative things to say! 50 stars - CONTACT PROBLEM SOLVERS!

Re
Review №175

My husband and I were so satisfied with the work that was done. very professional and very knowledgeable. the quality was good, Jesus was on time, they even sent me a text letting me know he was on the way and they let me track them how closer they were getting to my home. they even sent me a picture of the technician that is scheduled to meet us. which made me very comfortable and safe.now my husband is a very impatient person, he was very satisfied with the overall professionalism, timeliness, knowledgeableness and work. We passed the final inspection by the city..great work and good team work.sincerelyThe Galleys

Wi
Review №176

Julian professional work done at my home were absolutely spot on, great excellent job, thank you so much Julian. (OUTSTANDING)

An
Review №177

John M. Was super patient, kind and knowledgeable. He did the work swiftly and did not try to pressure sale. We are happy and thankful. Jo, the dispatcher, was very welcoming and helpful too!

Ma
Review №178

Mason Lucas, Julian Crockett, and Zachery Rackler were extremely professional, straightforward, and fully transparent. They also had fun personalities to boot. 10/10 would recommend to a friend!

Pa
Review №179

KhiWe were impressed by Khi’s introduction. He was very professional and pleasant with a genuine smile! It’s nice to still receive that these days. Khi demonstrated superb knowledge in his work. He quickly identified our electrical problem and very timely repaired the issue. The whole time he maintained his professionalism and pleasant demeanor. Thank you Khi! We appreciate you!

Ja
Review №180

Had a large leak under my house that required digging through the yard. These men were fast, reliable, and excellent quality of work! I highly recommend them!

Ra
Review №181

Dylan, did a good job! However, I feel the cost for resolving the issue was quite expensive.

Ni
Review №182

The absolute BEST company. Professional staff and they are great about working with your schedule. I have been using the Problem Solvers for a few years now and have never been disappointed. Definitely recommend!

Cr
Review №183

Jhon was very professional and we absolutely love his job!Joseph came to my home today 5/2/24 and was very professional, honest personable and also fixed my issues quickly and identified things that can improve my home, definitely the best out there!

Da
Review №184

Khi was awesome. Very quick thorough and professional. He was a pleasure to work with and we are very happy that we got to work with him!!! Highly recommended!!!!!

St
Review №185

Great experience with the technician Julian. Took care of what needed to be fixed. I will continue a relationship with this company. Everything felt comfortable.

Ca
Review №186

My technician’s name was Colton but I did not see his name. He was very thorough, polite and informative.

La
Review №187

Outside a/c unit wasn’t coming on so I called the Problem Solvers. Fast response, they were able to come out within 24 hrs of me calling. The technician John M was extremely professional and diagnosed the issue quickly. Parts were on hand and the a/c was fixed within 90 mins from him initially arriving

Fr
Review №188

The Problem Solvers did a great job replacing a buried electrical conduit that had been incorrectly installed years ago before we bought our house. Work was completed correctly, timely and at the agreed price. It passed Alamo Heights inspection. I’m happy. Jordan, Raymond and others were friendly to work with

Je
Review №189

Mason was exceptional 5 stars i want him personally to come back for my HVAC and Plumbing

Li
Review №190

Problem Solvers did a fantastic job, came out and resolved our plumbing issue in a timely manner. Very respectful, very informative with preventative maintenance and all questions answered. Clint Hester was my tech, great guy. Highly recommended giving them a call with any plumbing issues.

Tw
Review №191

Julian was exceptional. Performed at the highest level and completely solved our electrical issues. Will definitely call problem solvers when needed in the future.

ry
Review №192

Great experience start to finish! The customer service agent that scheduled my appointment was polite and friendly, great first impression. Equally impressed by the agent that placed the follow-up call to advise the technician was on his way! Cobey arrived on time, was courteous, thorough, and clearly a master of his trade! By far the best AC technician I have dealt with.This company has a great blueprint for success. I received great service, quality workmanship and reasonable pricing. You will be my first call when my next unexpected problem needs solving!Thank you!

De
Review №193

Excellent customer service and extremely knowledgeable. They’re professional and a company you can rely on to get the job done right.

Mi
Review №194

So refreshing to find a company that does right by its customers! They responded to my call immediately and sent out a technician quickly. Ray was so thorough and went over everything with me, was diligent in looking for the problem and then went over options. He was fair and so respectful! Thank you to The Problem Solvers, I will be using you in the future!

Ru
Review №195

Very happy with intallation of my new system. The technicians , Jose Vallejo and Jackson Sedlak were very professional and did an outstanding job with the install. They arrived on time, double checked there work and made sure I was getting cold air. As a retired veteran I highly recommend them and their company, The Problem Solvers.

Ab
Review №196

Joseph helped me out with my A/C unit, he went above and beyond to help me out and make me confortable with choosing the best plan/option for me and my pocket. Very professional and over all a great experience. My problem was resolved same day at an affordable price.

Ti
Review №197

Multiple services this week by Problem Solvers and all visits have been extremely knowledgeable, professional and polite. Joseph did a great job being thorough and friendly. Efren was great at helping me understand why the issue was occurring and what to do moving forward! Great team. Thank you.

De
Review №198

Very professional and knowledgeable of the Google nest that he installed. I would use his services and Problem Solvers again without hesitation.

Ma
Review №199

The technician Joseph Munera is very knowledgeable and professional. He puts the needs of the client first and is very honest as to what type of solution is best for the client. He is not pushy or misleading. He has a blessed soul.I would highly recommend “The Problem Solver” and him to anyone that needs an honest and ethical AC repairman.Shabbat

Information
189 Photos
199 Comments
4.9 Rating
  • Address:16018 University Oak, San Antonio, TX 78249, United States
  • Site:https://www.txproblemsolvers.com/
  • Phone:+1 855-604-8859
Categories
  • Air conditioning contractor
  • Air conditioning repair service
  • Heating contractor
  • Heating equipment supplier
  • HVAC contractor
Working hours
  • Monday:7 AM–7 PM
  • Tuesday:7 AM–7 PM
  • Wednesday:7 AM–7 PM
  • Thursday:7 AM–7 PM
  • Friday:7 AM–7 PM
  • Saturday:7 AM–3 PM
  • Sunday:Closed
Service options
  • Online estimates:Yes
  • On-site services:Yes
  • Language assistance:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
Offerings
  • Repair services:Yes
Planning
  • Appointment required:Yes
Payments
  • Credit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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