I have known Darwin of Absolute Paradise for many years. He has always been honest, diligent and as quick as possible. A straight shooter.They created an excellent company!!!Today Mike and Darwins Team replaced my dying outside 5 ton condenser unit. The men were excellent, professional,friendly, quick and my dog even liked the men.
I am so thankful for these guys coming over so quickly and getting my air conditioner working again. Extremely professional! Thank you again!
Mike and Darwin got our 5T unit replaced within 24 hrs of it going down and came in under estimate! Will be a loyal customer for all HVAC needs in the future!
Mike is the best. He spent close to 3hrs working on my AC on a Friday after 5pm! Even though it was super hot out, he was still pleasant, professional, and thorough. After dealing with MANY contractors in this city, hes been the best so far.
Mike and Clay came out and were able to solve our AC issues that were left by a previous maintenance company, sent out by the home warranty company. They checked all pertinent systems and replaced the parts that needed replacement. Both these gentlemen were polite, professional, and efficient. Highly recommended!
Tanner was my tech. He showed up on time and was professional and fun to deal with.Mike came by a few days later and inspected the work.Great people to deal with!If you need HVAC work, you can not do better than Absolute Paradise.
They were very friendly and professional. They worked with us on our work schedules and made time to get our new unit installed. They were very neat, clean and organized. Everything works great and we appreciate all they did for us! Great job, highly recommended!!
Highly recommended. It was 109 degrees today and I got home after 7:00pm and the AC had quit. I called Mike and was glad I did he was at my house in less than 30 minutes. Hes also made the same quick calls for my elderly 82 year old mom. Anyone who looks out for my mom and gives me the same great service is ACES in my book.
Alright. My experience this time was absolute garbage. My initial call was on a Saturday morning, I asked if they had any availability, knowing its the weekend, and knowing that they are probably busy due to our high temperatures here in san angelo. But the dispatcher tells me yes! And Im thinking okay great, schedules My appointment between 2p-3p. Well, 3pm rolls around and I have heard nothing, and no tech has come to my house. So i call the dispatcher again to get an update on the tech. She tells me she will call him and find out. 4 pm. No one has reached out to me. And I have to call the dispatcher again. Only to find out. They will not be coming. Because 1 tech had to go on a job out of town. And the 2nd tech is not on call this weekend. So okay im pretty upset, but I deal with it. And reschedule for Monday. Im told Monday between 10a and 11a. Monday morning, 8:30a I call to verify my appointment. Because we have to have 1 person taking off work to be at the house. And I get confirmation. Okay great. Monday at 11am. No tech has arrived. Ive not recieved any notice that they would be late? So I call the dispatch AGAIN! AND NOW IM BEING TOLD MY APPOINTMENT IS BETWEEN 11-12. At this point I am boiling. I am so frustrated. But there isnt anything I can do. But they continue to give me the run around. Im really disappointed in my overall experience this go around. And no compensation for my hard time.2 years ago. They replaced my outside unit. Brand new unit, great service. The techs were awesome. The price was reasonable. I was so happy. This year.. was not the same story. I hope the owners of the business see this. And maybe take some corrective action.
Talk about getting us some cool air! We highly recommend Mike and his crew! Professional, knowledgeable, and timely! They will get the job done right! We are beyond pleased to have our unit back to cooling.
Melissa and Darwin are amazing! They are so helpful, kind and very professional.
They are great! Always get to jobs in a timely manner, friendly and get the job done right everytime! We use them for everything!
Clay and Jason were awesome technicians. They performed a wonderful job on my HVAC system and were very professional and customer-oriented. Will use Absolute Paradise again!
Absolute paradise has became my best friend this summer!! Fast, friendly, and always affordable!! Highly recommended, our fan gave out to our AC unit, they had it fixed within 20 mins
Mike has fixed problems previous contractors with home warranty have made such a mess of. So happy AHS has finally found a decent contractor in San Angelo! I havent made a request yet that wasnt taken care of the same day!
Great work crew, the guys that worked on my A.C. were polite, friendly, and willing to answer my questions. Timing was an issue as was scheduling, from what I could tell though, these guys were doing the best they could on a rough week or two. 5 star for the guys on site and their work, unfortunately scheduling was problematic.
I requested a quote on an AC unit over a week ago and was told that on Monday I should get a quote. I called on Monday and was told they didn’t have one but they’d get me one the next day. It’s already the end of the week and I’ve heard nothing. Seems to be a common trend with these AC companies in San Angelo.
Mike came out after our AC was acting up. He did maintenance and blew out the condensation pipe and put the pipe going out from the house. He was running a little late and called to let me know. I signed up for the twice a year maintenance. Very professional
We were impressed first by them being on time every time. When the work was done they actually took pictures of what they did in the attic so we could see the unit! Who does that?! Were very satisfied!
Absolute paradise has been an ABSOLUTE BLESSING to my 94 yr old aunt that was heating her home by 2 space heater’s and her oven. These folks came out quickly and got her a brand new unit put in in 1 short afternoon. Her home has been so nice and warm and cozy every since they got it turned on. If anyone out there needs any work done with your heating or cooling, I HIGHLY recommend Absolute paradise heating and cooling.
Great service! Mike went above and beyond helping me get my ductless ac unit going in my shop. will definitely use again if needed.
Went above and beyond to resolve our air conditioning issues in an efficient and timely manner. Technicians were pleasant, and joy to have in our home. Highly recommended !!
Fast, friendly, efficient. Tanner went beyond the call duty and fixed a problem another company had made. Ive used lots of companies, but this one was the best.
Absolute Paradise Cooling & Heating did an awesome job! They were on time, upfront with what was needing to be done, and quick! I will definitely use them again!
Wonderful experience with Paradise. Would recommend 10 out 10 times. Answers the phone, is knowledgeable, and got my a/c working. Thoroughly pleased and highly recommend.
I had them come and fix my unit fast friendly and knowledgeable great service
Quick service and got the job done
Fast quality work; would definitely reccommend using them.
Very prompt and professional. Explained the cause of our systems problem and all repair options.
Great company. They care about the customer.
Very quick response and outstanding service!
Prompt service. Friendly
Great service!! Definitely recommend!!
Prompt service & knowledgeable techs!
Darwin is AMAZING!