Climate Masters Heating & Air Conditioning

I am excited to share a very positive review for a heating repair service for their outstanding work on our heater. From beginning to end, their team truly impressed us and provided an exceptional level of service. First, they arrived promptly and were fully prepared to get to work. The crew was professional, polite, and highly skilled, which made the entire process go smoothly. They efficiently removed our old heater and installed the new one, all while maintaining a high standard of quality. Additionally, the team went the extra mile by spotting a few potential issues in our home’s ventilation system and took action to address them. This kind of attention to detail and dedication to our safety and comfort was very much appreciated. After finishing the installation, the team left our home cleaner than when they arrived. They made sure to tidy up after themselves, leaving no mess behind. We were impressed with their respect for our property and their commitment to doing a great job. Lastly, we were pleasantly surprised by the price they offered us. They provided incredible value that surpassed our expectations. Their pricing was clear and fair, with no pressure to buy anything unnecessary. In summary, we highly recommend this heating repair service for their exceptional service, professionalism, attention to detail, and fair pricing. We are grateful to have found such a reliable and trustworthy heater repair service and will definitely turn to them for all our future needs.

This company is top-notch. They assessed my AC system and informed me that I only needed to replace one unit instead of both. They repaired the other unit, which is now blowing out cold air efficiently. The installation of the new unit was done quickly, and it works perfectly. I decided to enroll in their yearly maintenance plan because their service was outstanding. I received my first yearly service recently, and I was really impressed with how thorough the service was. Im very pleased that I chose to sign up for the yearly service.

Being a part of a congregation, we often meet in the main assembly room of our religious facility. Given our limited space and the results of a life cycle cost analysis, the decision was made to employ a mini split system for heating on the first level. Three potential service providers were considered, with Climate Masters Heating & Air Conditioning ultimately chosen based on their competitive pricing and qualifications. The heater repair was executed and completed within a week. Dean proved to be very proficient in the installation process. He was careful to avoid drilling any superfluous holes in the wall and managed the electrical connections in a tidy manner. Moreover, Jude was always ready and willing to answer any queries during and post-installation. Opting for Climate Masters Heating & Air Conditioning was a wise decision, as the heating units have been operating excellently on the first floor.

We sought multiple estimates for new furnace and heating system installations. Among these, one stood out for its reasonable pricing. Terrance was the one who provided us with the quote, patiently explaining the entire process and responding to all our queries. On the day of the installation, they arrived punctually and completed the job within the projected timeline. They also assisted with the setup of our new smart thermostat, ensuring that everything was in order. In an effort to protect our floors, they laid down drop cloths to prevent any potential damage. Once the work was finished, they tidied up so well, it was as if they were never there. The team, including Preston and Dean, were professionally dressed and conducted themselves admirably. I mostly stayed out of their way while they worked diligently. They even took the extra step of painting the side of the house before repositioning the condensation lines. Both the primary and secondary lines needed to be relocated, but they handled it with ease. They also set up a French drain for the main line and installed new concrete pads and cinder blocks. Metal straps were affixed from the external unit to the concrete pads. When I inquired about fall and spring maintenance, I was pleasantly surprised to learn that I was already scheduled. They had to install a new return and were kind enough to supply me with a whole box of filters for it. If youre looking for a dependable company that offers top-notch furnace repair services, this is the one to call.

When I woke up, I noticed that the thermostat of my upstairs furnace wasnt functioning correctly. I tried troubleshooting it myself, but after some advice from a neighbor, I decided to call Climate Masters Heating & Air Conditioning. It turned out to be a wise decision, as I was about to spend $500 on a motor and attempt a DIY fix that wouldnt have resolved the issue. Arranging for service was a breeze, and Preston was wonderful to deal with. He communicated clearly and allowed for follow-ups via email to ensure no details were overlooked. Terrance then came for an early morning appointment and had my furnace repaired before 9AM. This was particularly helpful as my spouse and I both work from home and had important meetings scheduled for that time. Terrance was not only swift in identifying and fixing the float switch issue but also very friendly. He explained the problem thoroughly without making me feel inferior, which some technicians tend to do. In the past, I was skeptical about signing up for annual service contracts as I had difficulty finding a company that would fulfill its commitments. However, Terrance convinced me to give it a try, and Preston was prompt in arranging two appointments for me. Furnace repair companies often get a bad reputation, but my experience with Climate Masters Heating & Air Conditioning was different. They provided an excellent service in a timely manner and at a reasonable price. Im glad I made the choice to call them.

Terrance, Greyson, and Jude from a highly professional team came to our place to upgrade and replace two heating units. They also installed insulation and repaired our ductwork. They were always punctual and ensured the work area was clean after their work. The team was highly skilled and knew their job well. It was an absolute delight to have this team work on our heating systems. They were cooperative, provided us with the most affordable quote for the job, and only invoiced us once they were certain that our heating systems were functioning optimally. We will surely reach out to them for any future heater repair work!

Picture this: it’s November, and you have a one-year-old baby. You wake up at 4am to find your house freezing cold, with the heater fan running non-stop but no warmth in sight. You try changing the batteries in the thermostat and press all the buttons, but nothing works. You even go down to the basement, staring at the furnace, hoping it will start heating. Youre worried about your baby upstairs, so you wrap them in blankets and just hope they stay asleep while you sort this out. You call the first HVAC service you find online, but nobody picks up at 4am. You try the second one, leave a message, but still no response. Finally, on your third try, a friendly lady answers. She’s understanding and compassionate, letting you know that emergency services might cost a bit more. You’re ready to do whatever it takes to keep your baby comfortable. About 30 minutes later, a kind older gentleman arrives to check the furnace. I joined him in the basement and asked lots of questions about how to prevent this from happening again as a first-time homeowner. He patiently answered everything and even guided me on how to switch to a programmable thermostat. In just around 2 hours, he had everything fixed and running smoothly, all before my baby woke up. The house was warm, and my little one didn’t even stir. This was my first experience with their services, and it was fantastic. Just last week, I had my AC serviced, and it was another great experience. I have no regrets at all! They’re truly reliable, answering the phone even at 4am and getting the job done right!

I always choose this HVAC company due to their exceptional customer service. Despite already having high expectations, I find myself consistently amazed at their quality service. During a particularly chilly winter, when our furnace broke down, I was sure theyd be swamped with work. But Greyson managed to squeeze us into their busy schedule and send help on the very same day. The technician, Dean, was top-notch. He took the time to explain to my spouse and me what component was malfunctioning, its role in the furnace, and why it was essential. He communicated in an easy-to-understand manner, without being condescending or overly technical. We both came away with a clear understanding of the situation. He was swift yet thorough, efficient, punctual, and professional. I have and will always recommend this company for heating and cooling services in Round Rock.

Swift and efficient service! We reached out because our furnace seemed to have malfunctioned and wouldnt restart. Terrance guided us through troubleshooting a simple issue to save us both time and money. This alone assured us to rely on their service. We certainly required service and Terrance managed to send someone over instantly as it controls our heat and hot water. Greyson was congenial and swift. We were billed for the part (which they had readily available) and their standard service call, with no additional labor charges. We have another small repair that needs to be addressed, and an annual cleaning is due (both of which we were aware of), that he simply pointed out. He didnt push for a brand new unit or a total renovation like weve experienced before. We will undoubtedly be reaching out to them again for the other repair and cleaning in Round Rock.

My furnace stopped functioning but greyson from climate masters heating & air conditioning was quick to set up a service appointment. he managed to revive my old, unreliable furnace and fixed some poorly connected wires that were just haphazardly twisted together. i was aware that i needed to replace my furnace soon, and greyson took the time to review my system, discuss various options, and answer all my questions. his expertise, honesty, and friendly demeanor turned the repair service into a pleasant experience. im delighted to have found my trusted furnace repair expert!

Being a first-time homeowner, I was at a loss when I encountered problems with my electricity and heating. I searched online for nearby electricians and came across Climate Masters Heating & Air Conditioning. I wasnt familiar with them, but their close proximity led me to give them a call. I had an insightful conversation with the person on the other end of the line, assuring me of their quality service, which convinced me to schedule an appointment. The team, led by Terrance, was prompt, professional, and friendly, all while offering reasonable prices. I was highly satisfied with their work, they managed to resolve my issues effectively. They corrected a wiring problem in an outlet that was wrongly set up for commercial use in my residential property, which had caused several of my lights and outlets to fail. They also tackled the heating problem with my furnace with expertise, even though the furnace was particularly challenging. I was thoroughly impressed with their service and would highly recommend Climate Masters Heating & Air Conditioning for any furnace repair needs.

We recently experienced a leaking furnace and sought a second opinion from Climate Masters Heating & Air Conditioning after another contractor diagnosed it as a cracked heat exchanger without even disassembling the unit. Initially, we approached Climate Masters Heating & Air Conditioning for a quotation, but they promptly sent Jude, fully equipped to rectify the problem. He was not only pleasant to converse with but he immediately rolled up his sleeves, donned his knee pads, and took apart the unit. Jude swiftly identified the problem - a leaking condensate line, replaced it, and then inspected the rest of the furnace. When it comes to responsiveness, the office was able to arrange for his visit the day after we reached out, and he arrived promptly as promised. Throughout the repair process, he shared several tips on how to maintain the unit, which was incredibly helpful. Its evident that Jude has handled numerous HVAC systems in his career in Round Rock, and certainly possesses the expertise to tackle and resolve issues effectively. His service was highly appreciated!

During the cold months, my heater unit was not working as it should. I had a conversation with Terrance from a reputable heater repair company, and he promptly dispatched a repairman to my residence in Round Rock. This repairman, Greyson, identified several safety risks which meant I had to get a new heating system. Terrance offered a reasonable quote and patiently addressed all my queries and worries. He also respected their initial price quotation, giving me time to organize my finances in preparation for the purchase. I would strongly endorse Terrance and his amazing team who were fantastic all through the procedure. They arrived punctually, took out the old unit, put in the new one, and were delightful to collaborate with.

....economical and highly endorsed.... A few days back, my ac system broke down and all the services I reached out to were fully booked until the following week. With the heat becoming unbearable, I was in desperate need of an urgent repair. I stumbled upon Climate Masters Heating & Air Conditioning on google and not only did they pick up my call after just a couple of rings, but within 5 minutes, I was penciled in for a same-day repair. greyson arrived and not only fixed my ac but also walked me through why it had stopped functioning. He was professional and very proficient. Ive now saved them in my contacts as my ac repair guys and will not consider any other service in the future.

Nothing but good things to say about Climate Masters Heating & Air Conditioning. Preston, the owner, thoroughly inspected our home and took extra time to explain in simple words how a mini-split system operates. He also suggested the most suitable Mitsubishi system for our home. The quote given was fair, and he even managed to get us a substantial rebate. Dean and Greyson installed the system in less than two days, working tirelessly despite humid weather conditions and having to go up and down two flights of stairs. On finishing, they detailed how to use and maintain the system. They were on time and friendly. Working with such professional contractors who genuinely care about customer satisfaction was a pleasure. I would highly recommend their hvac services.

Climate Masters Heating & Air Conditioning carried out an impressive job by replacing our outdated heat pump system with a brand new, energy-efficient Lennox system. The majority of the work was finished within a single day, and by the end of the day, the system was all set to operate. Greyson and his team were punctual, tidied up everything afterwards, and removed all the old equipment. They even took the time to guide us on how to navigate the programmable wi-fi thermostat. For nearly three decades since we built our house in Round Rock, they have been our go-to for all heating and cooling needs. They quickly react to emergencies and are always prompt for scheduled maintenance. I strongly recommend them for anyone needing heating and cooling services.

Ive relied on Climate Masters Heating & Air Conditioning for over 25 years, for both my business and home HVAC needs. Whenever Ive encountered an issue, whether its a pilot light problem or the need to replace a furnace in the dead of winter, theyve always responded swiftly, usually within a day. When the time came to add UV light protection and HEPA filters to my office units, Terrance and Dean handled the upgrades impeccably and promptly. My relationship with the company initially started with Jude and has remained strong ever since. A big thanks to the team at Climate Masters Heating & Air Conditioning.

Terrance was incredibly supportive and proficient when we encountered issues with our heater over the weekend. Although he had to inform us that our heater was beyond repair, he provided several alternatives for its replacement. He even went above and beyond, suggesting we use his personal space heaters to manage through the extended weekend. When it came to the installation day, Terrance was punctual and orderly, ensuring our new heater was working perfectly. I would strongly endorse Terrance and Climate Masters Heating & Air Conditioning for any heater repair needs!

I discovered this company almost by chance after another hvac contractor canceled my appointment for an estimate. my wife found climate masters heating & air conditioning online, and they had excellent reviews, so i decided to call them. they came out the very next day to provide an estimate. jude, the salesperson, was low-pressure and very informative, thoroughly explaining everything to me while inspecting my setup. we wanted to add a central air unit and replace our 17-year-old furnace. in addition to discussing the various options and their advantages and disadvantages, he also provided a fantastic quote for a lennox central air unit and furnace. the installation crew arrived the following week and completed the entire job in just one day, working until 7 pm to finish. the installation team was friendly, tidy, and put in a lot of effort to get the job done right. overall, i was extremely pleased with the entire experience.

Quality customer service is indeed a blessing, and its clear that some companies have it while others dont. Climate Masters Heating & Air Conditioning is one such company that clearly excels in this area. When our heaters capacitor failed, we found ourselves in a tricky situation. Our landlord, having a contract with another company, couldnt send anyone for repair until it got cold enough. The temperature they set was 83 degrees. In desperation, we started looking for a capacitor ourselves, hoping to fix the heater. Thats when we reached out to Climate Masters Heating & Air Conditioning. Greyson from their team arrived at our place in Round Rock and had our heater operational in less than 10 minutes. He was not only empathetic and friendly, but also showed great expertise in his work. This company embodies what customer service should be all about. They are, without a doubt, the best weve had the pleasure of dealing with in the heater repair industry. We cant thank them enough for their assistance!

I was genuinely awed by the sincerity of the HVAC specialist, Dean. He arrived to fix my air conditioning system, which had been leaking water all over my furnace rooms floor. Id heard alarming tales about other HVAC businesses, so I was prepared to hear about an expensive repair. Despite recommendations, I was skeptical. Dean, however, conducted a thorough inspection of my AC unit, even scaling three stories to the roof of my condo in Round Rock to examine the unit. He found that the issue could be resolved simply by changing my furnace filter. The integrity and respect this HVAC service demonstrates is truly commendable. It was a fantastic experience, and I will absolutely recommend this HVAC service and continue to use them for all my heating and cooling needs in the future.

I am really blown away by the quality of work and team efficiency in heater repair. they just completed installing a new heater, duct work, insulation and so on. dean and his amazing team are top notch... their work dedication and professionalism are exceptional... greyson in particular is one of the hardest working, skilled and courteous contractors i have ever interacted with. your heater repair will be done well, on schedule, and without any hassle. all discussions were clear, timelines were adhered to, and the house was left tidy and neat. i am truly pleased with the job and the business dealings. i would highly recommend this heater repair service.

When my air conditioning gave up during a scorching independence day weekend, i reached out to climate masters heating & air conditioning, having read numerous positive reviews. i quickly realized their prime objective was to deliver stellar service and not just pile on the costs. greyson was at my house within a mere 20 minutes of my call and promptly fixed the ac issue. but that wasnt all - he took extra time to respond to my numerous queries regarding my hvac system and thermostats and so on. the best part was - all this came at a very affordable price. this is the finest ac repair service ive encountered in a long while. i wholeheartedly recommend them to everyone!

Our heat pump had stopped working and jude gave us his initial diagnosis. After getting a second opinion from the main office, he found out that our unit was still covered under warranty and proposed some options. Once we received a comprehensive explanation of what could be done, we agreed to have the unit repaired under the warranty. jude helped us get the necessary paperwork, completed it on our behalf, and explained the claim process in less than fifteen minutes. While dealing with the warranty was a bit of a hassle, it was not the fault of the heater repair service. After waiting for three months, the warranty company finally approved the repair. The morning after the required part arrived, jude called to check if he could start working on our unit, knowing we had been waiting for months. The replacement was done that same day. He ensured that the unit was fully functional before leaving our premises in round rock. My spouse is now considering a service plan with them because of the experience we had. Ive gone ahead and recommended their services to relatives living in our area.

Greyson and terrance recently completed an ac replacement for us, and we couldnt be more pleased with their work. this marks the second time weve relied on climate masters heating & air conditioning for a new ac system installation. our previous home also had an aging ac unit which eventually stopped functioning properly. greyson visited our home a while ago to inspect our underperforming ac system. he informed us that our unit was around 20 years old and running low on freon, indicating that it might need replacement soon. considering the impending heat wave, we took a chance and asked him to recharge the system. it functioned well for about a month but then started to freeze up. i reached out to greyson, who promptly provided a fair quote for a new system. after agreeing, he scheduled us for an installation. the installation day was seamless. they arrived early, used drop cloths to protect our floors in round rock, answered all our queries, and explained the variable speed functionality of the new air handler. after the installation, they tidied up thoroughly.

I requested to speak with a supervisor, and we ended up with a great one. We were having an issue with the ducting, as it was getting too chilly downstairs. The representative suggested installing some new duct controls, and we were on board with that. Our service will likely be scheduled for Monday. I also asked the supervisor to take a look at our thermostat, which was installed when we upgraded our HVAC system. After a storm, the thermostat stopped connecting to our Wi-Fi network. None of the regular technicians had a solution. However, the supervisor reached out to a colleague and was advised to check the time and date settings on the thermostat. He updated it, and now everything is working perfectly. Fantastic job!

Great customer care, expertise in the field, and creative solutions. these fellas really shine in the furnace repair business thanks to their top-notch training and support. they did an outstanding job fixing my ancient furnace. They also installed a modern ductless heat pump/air conditioning system in my very old house and, despite the obvious difficulties, they handled it brilliantly. You can only imagine the hurdles that come with installing a high-tech HVAC system in a house over a century old. Regardless, greyson and his team tackled every obstacle. The team was well-informed and professional. they adhered to all health guidelines, wearing masks and maintaining distance. They also helped me get a 0% interest loan for the entire project. Now I can get rid of all the duct work in my basement and convert it into a proper living area. Its the best thing ive done so far. i would strongly suggest greyson and his team for your furnace repair needs. Five Massive Gold Stars!!!

A while back, I was on the hunt for an AC unit for my in-laws quarters. I reached out to three renowned AC providers. Within a day, I heard back from Dean at a well-respected AC company. He promptly scheduled an appointment for the following day. He was punctual and considerate in suggesting a solution for my unique space which did not fit the standard layout for a mini-split. He devised a method that is not commonly used in residential settings. He provided his quote and a contact number for any queries. He patiently addressed all my questions. I did receive responses from the other two companies, but it took them over a week and multiple phone calls to provide their quotes. It was an obvious choice for me to sign a contract with Deans company. The work was completed within a week of signing, and the team was fantastic. Just recently, I encountered a drainage issue, and it happened to be on a Sunday. I reached out to Dean, who directed me to call the companys main line for immediate assistance. Within an hour, Jude was at my doorstep and spent a substantial amount of time rectifying the issue. The best part? There was no cost to me since it was a new unit. I am extremely satisfied with my decision to go with Deans team, who I can fully trust to do the right thing.

I reached out to several firms for the installation of a ductless mini-split ac and heating system before contacting climate masters heating & air conditioning. an expert, dean, was sent over and he informed me about an enticing offer. after a few weeks of negotiations, we got it approved and they started work. they were punctual in their arrival and incredibly, within just three days, they had installed four units in my round rock home. their professionalism was admirable, they tidied up after the job and finished within the estimated time frame. i have absolutely no qualms about their service and i would highly endorse them. i will certainly be using their services in the future.

Excellent work. for 6 years, ive been their patron. initially, they replaced all three of my heater systems with new exterior units and furnaces. ive not once regretted this choice and have been content ever since. occasional maintenance glitches have always been resolved promptly. this last weekend, i lost the use of two of my three heaters due to some incorrect roofing work. even on a snowy saturday morning, with 8 inches of snow blanketing everything, preston made the journey to my place and corrected the issues with my roof ventilation pipes. im truly thankful to jude, preston, and the whole crew at the unnamed heater repair company.

At long last, the heater repair team from Climate Masters Heating & Air Conditioning has arrived to replace our faulty gas lines. Weve been without gas since Easter due to a leak. A few years back, we experienced problems with our furnace. We reached out to a company we believed was trustworthy. They persuaded us that our heating and cooling system needed to be replaced, costing us thousands of dollars. However, they failed to pressure test the lines, unbeknownst to us at the time. When we discovered the leak and had to turn off the gas, we contacted the same company who had installed the new system, assuming they would be able to fix the leak. Over a week of promises to send someone over to rectify the issue came to nothing. This culminated in a heated exchange between Preston and the office manager, after which they declined to help us any further. In desperation, I directly contacted the owner to understand why they were unwilling to replace the lines. He admitted they hadnt pressure tested the system, knowing the lines were faulty, but did not consider it their responsibility. He even mentioned that Jude had taken pictures of the faulty lines to absolve themselves of any liability. This left us in a difficult position, and it was clear their primary focus was on making a quick profit, with our safety being of little concern. The owner even suggested we expected the work to be done for free, which was not the case. We simply wanted clarification on why the lines werent tested. After this ordeal, we reached out to another company. Given the time of year, they were incredibly busy, but theyre finally here. A massive thanks to Terrance from Climate Masters Heating & Air Conditioning for coming to our aid. In hindsight, we should have contacted them from the start.

What a top-notch hvac service! timely, professional, and always on point. our air conditioning unit unfortunately chose to stop working one fine sunday morning. i immediately placed a call, and dean assured me he would be there in about an hour. i was kept in the loop with text alerts about his transit and arrival time, a step by step notification process. dean did a fantastic job! i felt a bit embarrassed about the state of my outdoor ac unit, it was quite dirty. dean dismantled the unit and performed an incredibly thorough cleaning. dean also mentioned the companys maintenance program for both summer and winter seasons, to which i enthusiastically responded, count me in! im incredibly thankful to have discovered this hvac service.

We called a furnace repair company in a bit of a panic because our furnace wasnt working right in the middle of winter. Greyson, their repair guy, got to us really quick. Greyson was really polite...he really listened to what we were saying was wrong and then he got to work checking the whole system. Turns out our temperature sensor was damaged from previous cleanings and it wasnt reading the temperature right, which was causing the furnace to keep turning on and off...Greyson put in a new sensor and now the furnace and the thermostat are synced up...we couldnt have asked for a better repair guy to sort out our furnace...big thanks to Greyson and the team in round rock.

Terrance from climate masters heating & air conditioning offered us the most competitive quote for furnace repair among all the services we reached out to. he was also able to schedule us in at the earliest convenience. when a slot opened up earlier due to a cancellation, he promptly got in touch with us and proposed an immediate repair over the weekend, which we gladly accepted. terrance was very respectful of our home, friendly, and highly professional. he took the time to explain the repair process and provided us with instructions on what to do after the furnace was fixed. he even offered to return and inspect the system once we have the meter installed for our newly repaired gas furnace. my spouse and i are extremely pleased with our decision to employ the services of terrance. his furnace repair service is highly commendable!

On a sweltering day, the promptness of the AC repair service was invaluable! I reached out today about needing the evaporator coils cleaned and a potential blockage, and a repairman, Terrance, was able to show up the same day. With my daughter having a one-year-old, the importance of a functional AC in Round Rock cannot be overstated. The system needed this maintenance to keep functioning. Im grateful for the swift service. Terrance was not only pleasant but also well-informed, and now we are back up and operational! Thanks, team!

Terrance and Dean were outstanding! They demonstrated respect and politeness throughout their visit. They offered extensive HVAC repair services and made sure everything was operating at its best before they left. They were incredibly friendly to my dog, a gesture I greatly valued. I am profoundly grateful for their help and the services they provided. Working with this team in Round Rock has been a pleasure. They truly have an exceptional team!

Our home in Round Rock was blessed with a brand new hvac unit installation by a top-notch AC repair company. The house had never experienced any ductwork or plenum before this. They provided us with a competitive quote, professionally sized the unit for the house, and adeptly installed the split system to accommodate our needs. The performance of the unit is outstanding, and it cools the house evenly. Kudos to Greyson and his team for the excellent work! We wont hesitate to recommend their services.

I want to express my appreciation for Terrance, who has consistently demonstrated exceptional proficiency. He was also the one who installed our new ductwork in our building a few years ago. His work is beyond outstanding. Terrance truly deserves recognition, and I always prefer his service for our AC repair needs. I am thrilled to continue using Climate Masters Heating & Air Conditioning for future maintenance and services in Round Rock.

My air conditioning system broke down, but a trustworthy crew was quick to rectify the problem in Round Rock. The service technician, Greyson, who attended to my unit was polite, professional, and skilled at addressing every question I had about my AC troubles and their remedies. I would highly recommend this AC repair service to anyone.

Greyson came to my home in Round Rock for my heater servicing and maintenance because it wasnt operating correctly and wasnt producing any heat. I reached out to him in the morning, and he arrived promptly. Greyson was professional and explained the issues and solutions clearly. He carried out a thorough inspection of my AC system.

Greyson and his assistant, Terrance, came over to install a new HVAC system in Round Rock. Both of them handled the job with professionalism. Greyson walked me through the work they did and even snapped some photos of the old system, just in case i needed it for insurance claims. Having them in my home was a comfortable experience.

Every time weve required AC repairs or similar services, the technicians, including Greyson, Jude, Dean, and Terrance, have always been timely in Round Rock. They continuously execute their tasks with a professional approach. They consistently ensure that they explain their work and offer advice for any forthcoming AC service needs. Their AC repair services have consistently been of the highest quality.

Terrance and Greyson were respectful and considerate as they went in and out of my property, performing the necessary AC repairs and system checks with Climate Masters Heating & Air Conditioning. They worked diligently to ensure that they didnt intrude any more than necessary on us here in Round Rock. Their professionalism was appreciated, as they made sure our air conditioning was working as it should.

We recently got 2 new hvac systems installed, and theyre performing superbly. i must mention how courteous and professional greyson and terrance were during the installation process. it wasnt a straightforward installation, since the 2 hvac systems were located in the attic. most of my interaction was with greyson, who was always pleasant and polite!

I experienced an issue with a capacitor on my A/C unit during one of the hottest days, so I reached out to Climate Masters Heating & Air Conditioning. To my surprise, they informed me that our technician, Jude, would arrive two hours earlier than we had scheduled! He quickly diagnosed the problem and was transparent about the costs. Additionally, he took the time to inspect the entire HVAC system. Using a boroscope, he showed me in real-time the condition of our nearly 20-year-old system, highlighting the wear and tear from lack of maintenance. We are definitely going to contact Climate Masters again and are considering replacing the whole system soon to avoid any issues for the rest of summer and the upcoming winter with our furnace!