Tim with Choice A/C is everything an employer would ask for in an employee!His demeanor is very kind n considerate. He is always punctual, comes prepared, and has the expertise to remedy the problem. Whether with your heat or A/CUnit👌 Am very glad to have Choice n their service rep. Tim by my side...would highly recommend them for sure-have had their service for over 15 yrs--A. Walters
Choice Air has always been honest, reliable and reasonably priced. One of Choices employees,Tim Goodwin, is a real asset to the company. He’s respectful, pleasant to be around and honest. It’s refreshing to find a service provider with that kind of attitude. I would strongly recommend Choice Air to anyone.
I am so glad that I called Choice when our AC stopped working! Tim was very professional, prompt, helpful, and explained things about the AC unit that I was unfamiliar with. I really appreciated the time he took to make sure everything worked correctly, make sure I was pleased, and asked if I had any more questions. It was a very pleasant experience! Thank you Tim at Choice AC!!
I have used Choice for over 30 years and have always been extremely pleased with their service. The technicians are knowledgeable and will call for help if they need it. Highly recommend! Jim and Rhonda are the best!
Tim is awesome! He inspects snd cleans everything then cleans up after himself. If you have any heating or AC problems Choice Heating and AC are the ones to call.
Tim was very knowledgeable. He saved me a ton of money going with a different option then the original plan . I will be using choice heating and ac for future purchases.
This is my second year using Choice since moving in and I will continue to use them. They are communicative, priced fairly, their techs are nice and knowledgeable, and they don’t pressure you to upsell you items.I recommend them if you want a fair and knowledgeable company to assist with heating and AC needs.
Quick response time and very professional service… and cost half of what the big name in the area charges. Couldn’t be happier with the service provided by Tim! Thank you!
We have never had a bad experience with Choice Heating and AC. Between our house and my mothers, we have kept them very busy. Tim and Tony are two of the gentlemen we have had the pleasure of dealing with and they were both so patient and kind. They both took the time to explain everything in detail and made us feel confident that we were being taken very good care of. I cannot recommend them enough!
Jim Matthews and Tony are so knowledgeable and professional. They keep my AC and furnace well maintained which is peace of mind here in the crazy Texas weather. I had a concern about our AC and Jim sent Tony out to take a look. He fully inspected everything and gave us a thorough explanation. Everything was ok thankfully. I highly recommend Choice for maintaining AC/furnace and it’s also a very good price.
The service man was on time very professional very polite checked everything out and said everything looks good that I didn’t need anything. Repaired all it when he was just doing a fall service check.
I’ve been using Choice Heating & Air for over 20 years. Every technician that has ever been to my home has been knowledgeable, courteous, and friendly. They are always honest, responsive, and reasonably priced. The office staff is great, too. Jeremy did a repair recently and was wonderful. After he finished the repair, he replaced 2 fluorescent bulbs in my kitchen. I had been in semi-darkness for 3 months. What a blessing he was! Thanks, Choice!
Tim was our service tech. He explained everything and showed us the bad part that was being replaced. Very happy with the service and the price was reasonable. Will use them again for any of our AC repairs.
We have used Choice Heating & Air for years and they have always been fast and professional!!
Rhonda always takes great care of me as does whichever tech it may be that day. Tim was here today and he’s amazing! Tony and Jeremy are both awesome too, great people and definitely recommend!
I have been using this service for over 15 years and I have had nothing but a good experience with them. I am grateful that they keep their word, complete the work efficiently, and I never have to call them back a second time. Thank you and God bless you. Gloria Anderson
Choice Heating and Air did a fantastic job servicing our units! When it was detected a part on our aged unit was about to go they were able to find a replacement part in a few days. Tony was able to come out and install it. Tony and Jim are always friendly and helpful. It is great to be able to venture into summer concern free for our a/c reliability.
On time, great service, very friendly, and knowledgeable. They answered all my questions and concerns. I would definitely recommend them. Tim was great.
Excellent customer service and in-depth knowledge of the equipment.
We’ve been with Choice Heating and Air Conditioning for a few years now. As always they are professional, friendly, reliable, trustworthy and fair prices. Tony, our service guy, was great! Thank you!
Ive used Choice Heating and AC for 20 years, and I have never had a bad experience. Every technician from day one has been nothing but kind, courteous, and caring. They will do everything within their power to ensure that you have air in the summer and heat in the winter. Their goal is not to make a quick buck, but to ensure that their customers are satisfied. This is a company that has heart. I just cant say enough about them. Choose Choice Heating and AC and you will not regret it.
As always, the service was great. It was routine maintenance on the heating system and Danny did it thoroughly and promptly. Ive been with them for about twenty years and I wouldnt switch to anyone else.
Thanks to Tim and Jim, Choice Heating and Air. My upstairs unit had been on the decline for the last year or so. During the A/C check-up it was determined I needed a new coil(at least). Jim gave me two options to fix the problem. They came out yesterday and installed new coil and new condenser. First time in years when I set it at 74, it stays at 74. Thanks Choice Heating and Air.
Technician arrived on time and was professional, thorough, knowledgeable, clean and courteous. Made getting an AC tuneup easy and pleasant. I think I’m ready for the summer heat! Thanks!!
Tim did a very thorough and complete job.
It’s so important to make sure our customers have great experiences in our resale store and that includes cold air! Choice was quick to schedule us and pricing was incredibly fair! The tech explained everything well and was quick to find the problem and repair it! I highly recommend this company and their service techs!
Choice Heating and Air is the company I never hesitate to refer to friends and family. They are the best. So professional, extremely knowledgeable, always punctual. The entire team is just awesome.
Tim was very sweet and kind and explained exactly what we needed very well could not ask for better service!!
I love Choice! They are always professional and you can tell that they really care about their customers
Called on a Sunday, they were out first thing Monday morning! They fixed both units within an hour. Outstanding service and great pricing. I recommend them to friends all the time. Very honest.
Called at 8:45 and had a tech at the house by 10:30. Fixed the issue at s great price. Have used them for years, highly recommend!!
Jim was great to work with! He and his company were recommended by neighbors and we couldn’t have been more pleased with the service he provided. He was able to resolve our issue and gave recommendations for other repairs needed in order of urgency to help us prioritize the repairs needed. It’s nice to know we have someone we can trust for future repairs and services needed. We highly recommend Choice AC!
My AC stopped Sunday night so called Choice Mon morning at 8 am. J was there, as promised, at 10:30. They had to locate a replacement motor, go get it, return, & install it. Choice staff kept me up-to-date as the process unfolded, even when J was headed back my way. I had an operating AC by late afternoon. The final cost was reasonable & matched the original estimate. I’ve been a Choice customer for years because they do excellent work efficiently & honestly. The office staff & technicians are just first class. I wouldn’t go anywhere else for heating & AC work.
Tony from Choice Heating & Air was really wonderful to work with. He got to us an hour earlier than we expected, took his time to go over every aspect of replacing our system, and gave us all the details. He was honest, friendly, and very professional. I will definitely use them again.
Tim was great! Answered all our questions and performed preventative maintenance. Hopefully he will always be our Tech!
Danny was my technician. He was very knowledgable and serviced my three A/C units. Thank you for a continued excellent service.
Called at 8:30 & spoke with Rhonda and she scheduled an appointment at 10:00 to find out why my HEAT was not working. Tony the technician was prompt & professional & got the job done. Highly recommend Choice 😊
Quality of customer service is top tier. Tony made me feel like family. He is so genuine and you can tell that he really cares. Thank you Choice. Customer for life here.
We have used Choice Heating for over two years now. Today, Tim, came out for a check-up service. Not knowing in advance how old my unit was (it’s 18 years old...truth) he never once attempted to tell me I needed a new unit or needed extra repairs etc. He was great and professional. This company is extremely honest and one that I will continue to have come to my home for years to come!
Wonderful staff and technicians. I love Jeremy and Tony in the way the show respect and they are smart in these it field of expertise. You can’t go wrong with this great company.
We have used Choice Heating and AC over the last nine years. Always on time, always friendly and always gives excellent service. Today, Jim came out to do a service call (I always like to make sure everything is working as it should), he explained what he was going to do, answered all questions and explained pricing. I would not hesitate referring Choice to anyone. Great people, from Rhonda in the office to the service staff.
Great and quick service! Tim was great, they explained each step they did! They even worked with my schedule as well!Will be using them moving forward from here!Thanks yall!
Knowledgeable, friendly, and comforting that we’re well taken care of. Tim is the greatest and we appreciate the consistent excellent service!
Technician arrived right on time, got right to work and explained everything extremely well! It’s so nice to have a company we can trust to take care of us without worrying we are being upsold! The fact that this is a Christian owned company only makes us trust them more!!!
Choice Heating and AC takes care of their customers. I highly recommend them for your AC and Heating needs. You can count on Choice to do the job correctly where you certainly cant say that for much of their competition.
I’m a retired police officer. I rarely trust anyone as much as this company including every tech that comes into my home. Not just for service but for their honesty. I also love Rhonda who takes care of all our needs. Thank you
This company is amazing. Our experience with the ladies on the phone and their guy Tony have ALWAYS been so pleasant and a pleasure to work with. Their customer service is out of this world and you don’t feel like they are trying to bamboozle you into spending more money. Definitely recommend you choose Choice Heating and Air for your A/C needs.
I called before they were open because our drain pain was clogged and was leaking into our house. They called me as soon as they opened and were able to send a tech out only a hour later. Tony was on time, very professional and did a great job. Talked me through the whole process and how much everything was going to be. Even showed me how to keep it from happening again. Will 100% recommend them to everyone I know and will call them anytime we need them.
Danny Roberts did maintenance on my heating system. He was prompt and professional.
Im very happy with choice AC. Call this morning they got here and have already fixed it. I believe the guys name was Jeremy very nice explained everything he was doing and now my house is cool again couldnt be happier thank you so much
Tony was very helpful. He got the job done quickly, was clear about what needed to be fixed and was transparent with pricing. Overall I had a great experience and I appreciate the time he took to educate me about how to care for my HVAC system in the future.
Fun the very beginning, Jim and his team have been spectacular. Honest, transparent, communicative, reliable, thorough. I will never use another HVAC service a long as they are around.
They were thorough, professional, and considerate. I would recommend Choice to anyone.
Very professional, took time to explain what was wrong and what was needed to fix unit. Very satisfied with Tony and his service.
Nothing but good things to say about Choice Heating and AC. They provided great service and when it came time to replace our system, they were very competitively priced and did a very thorough job. Definitely fixed a lot of issues we had and improved the airflow in our house.
Tony is an outstanding service person, he inspected our AC, fixed the problems and explained all our options. Great job and I would recommend Tony and Choice AC to anyone.
The Tech, Tim was Awesome, Very Professional, Polite! He explained my questions and showed me pics about what I was asking. I would recommend Choice Heating/Air to family and friends or anyone needing HVAC work done!Thank You Tim, Great Job as usual!
My AC unit stopped working during the night left a message in the morning. They got back to me right away and had someone out here the same afternoon. Ive had the opportunity to work with us Tim and Jim and theyre both excellent. I would recommend them to anyone.
Tim is awesome. He is always professional, knowledgeable and very courteous, and respectful!
I have to say how pleased we are with Choice Heating and Air. We had a new a/c system installed and it has been so nice this summer. They went the extra mile to make sure our installation was done right. This meant fixing some issues with the old system that we didn’t even know were there. A big thanks to these folks,
As always Choice Heat/AC was professional and efficient. Good company great people.
I had previously used Choice and they did an excellent job, so when my a/c went out a week ago, I called them. First negative was they are closed on weekends. The other was they never answered their phone on Monday morning. I finally contacted another business and they gave me excellent same day service. Sorry, Choice, youve lost my business.
Ultimate professionals, and honest to boot. Never had a better experience and WOW, the new unit is cooling twice as fast and half the electricity. Thanks to Tony and his team for an outstanding experience. They are now my #1 go to for all my A/C and heat...
7 years later and more money down the drain because of the terrible work of Choice. Jim is getting a bad reputation with his competitors who have to come behind him and fix his problems. And the problems every summer is a known problem with the system he chose. Ive since learned they were charging a service charge just to flip a switch they could have informed me of over the phone that was caused by Jim backing out if his agreement to add another air return. Truly, you should use another company, not this unethical lout.About 3 years ago I got the works from these guys; whole new system, new ducts, new insulation, ect. We had problems right away and they had to come nearly a dozen times. My wife wanted the system out but I worked with them. Big mistake. They had to rig it up some weird way but ultimately we have to do without AC for a few weeks EVERY summer since. I was concerned by the end of that second summer because my install warranty would be up even thought the latest fix just happened, but was assured theyd make it right. Oh, they are more that happy to charge me service charge every time they make it right. Most recently a leak caused damage to the ceiling near the unit...YEP, they didnt glue one side of the main elbow on the drain line. They have been up there a few dozen times and never noticed it. Been leaking a long while but took time to show below. More money down the drain because of Choice Heating and Air. And the owner was heard making disparaging comments about the cleanliness of our home...we were potty training a 2 year old and had several other reno plans working at the same time. Poor at their job AND classy. Run, dont walk away from these guys.
The owner Jim, Tim, his technician, and their entire crew are amazing. Respectful of our home, excellent recommendations and service. They are and will continue to be our HVAC specialists. Our thanks to each and all of you.
Jeremy is a great technician! Friendly, thorough, informative, and expedient. Reasonably priced services. Would recommend!
Returned from vacation to 100 degree temps outside and no AC inside. From the first call to Rhonda, to Tims assessment, to the installation crew, the process to get up and running again was quick and professional. Tim is a great person to work with.
We are so happy with Choice Heating and Air. Customer service is awesome. Our Tech was friendly, professional and listened to our concerns. You get an A+ from the Hallmarks.
Had an issue with my A/C where it wasnt blowing cold air. Tim arrived and had it diagnosed and fixed fast. I am in Cold air again. Have used Choice for years. Never had a problem. I dont call anyone else for my cooling and heating needs.
Friendly and knowledgeable service. Very helpful.
Tony was great, very professional and positive. Was very carefully in the house due to raining outside, very respectful of our home. Highly recommend Choice Heating and Air to everyone!
Been using Choice for the last 15 years.Jim is a very honest and qualified professional.Always on time and very courteous.I highly recommend them.
Long time customer for years.Peace of mind in quality services, that keep us in day to day comfortable to enjoy living at our home.
Tim is the best thank you so much
He was right on time. Let me know exactly what he was doing and what the cause of my problem could be. He was so very helpful. I’d recommend this company to everyone
They show up on time, repair the problem quickly and charge a very fair price. I recommend them to all my friends and family. This is the highly ethical HVAC company you have been looking for. 10 stars.
Showed up on time. After 5 mins told me it was a transformer. Said it was $249.00 for part. I told Tony you are hijacking me. Looked up part on line and it was less than $ 14.00 with tax. Needless to say I paid the 99.00 service call and sent him on his way. I do not recommend Choice Heating and Air.
Tim was excellent. Answered all my questions, repaired quickly and cleaned units as well. Above and beyond service technician duties.
Been doing business with choice heating for over 10 years always had a good experience. Happy satisfied customer for over 10 years. Thank you!!
Tim came he was on time and very knowledgeable and professional. Will definitely use Choice again and will request for Tim to come out!
Response was quick. Explained what the problem was, fixed and checked out the system. Very satisfied
Tim was great! Informative about my entire system. Tim was on time which was very sensitive to me. I will refer them to my friends.
Checked my system, installed a new nest thermostat, was polite and informative. Ive used them in the past and then too they were professional and polite.
The tech was on time, through and explained what what was needed to complete the maintenance. This is the best A/C heating company I have ever used.
Tony is always a blessing and a curse to see. He is very professional and personable
As we have become accustomed to the service was professional, courteous and thorough. All of the technicians were very polite, knowledgeable and enjoyed their job.
We have used Choice Air and Heating forever!!! Jim and Tony are fantastic! Conscientious and professional! Would highly recommended then to everyone!!
Excellent work. Great experience. Quicker than I expected. Shouldn’t have been surprised though. Thanks a lot. God bless you guys.David Wilkinson
I love this company!!! Great people!! Honest, professional, punctual, quality of work. I highly recommend Choice Heating & AC to everyone.
Great experience. Tony did a super job and even found the noise maker I kept hearing; found it to still be under warranty.
Professional service with a great attitude. Always willing to make sure things are done right.
A/C quit cooling late Friday afternoon and Tim had it cooling again Saturday morning. Absolutely great.
About a year ago Jim fixed our upstairs a/c unit leak that at least 3 other businesses were not able to find. We were so thankful that the a/c worked perfectly this year.
Tim is the best! Choice has kept our a/cs running!
First time to use them. So far, very good!
The team at Choice Heating & Air are always professional and timely. I have used them for many years and highly recommend them.
Tony answered all my questions, explained how everything worked and fixed a few things that showed up. A great experience from a knowledgeable person.
Excellent prompt service;have used this company for decades
Everyone is super friendly and efficient. Jeremy is amazing and very fast!
Easy to get service person - fast on the repair - felt I got my money’s worth.
I’ve used Choice for years and trust them completely.
Choice AC and Jeremy, in particular, are the best AC professionals I’ve ever worked with.
I have used them for years. Wonderful, professional, and courteous company
As always, Choice heating and air was timely, effective, friendly and professional. Thanks Choice and Thank you Tim!!! Great Job!!
Amazing. So friendly, professional and honest. Great experience!
This is a great company with great service and excellent technicians.
Choice Heating and Air Conditioning is our “choice” for HVAC maintenance and repair - great people!
These guys are always professional and top notch. Honest and fair about everything.
There is NO better customer service and expertise than Choice!!! I always love to see Jim....he’s fantastic!!!!
Prompt response….on time service…professional and corrected my problem ….good value and will continue to use Choice
Excellent service! Went over & above.
This company and the employees are top of the line. Always so polite, helpful and very knowledgeable.
They came out to fix the a/c on my rent house while I was on vacation. Their rate was very reasonable.
We have used Choice for many years. We are always pleased with the service and professionalism.
25 year customer wont use anyone else.
Rep was right on time, knew what he was doing, personable and fixed the problem. Outstanding!
Professional friendly service. Always on time
Always professional / timely / and stand by their work!!!!
Tech. Showed up on time, determined what was needed and got the unit up and going.
Excellent service
Best experience I’ve ever had with a HVAC contractor!
Prompt and honest service every time!
I will use this company again if needed.
On time and proffesional. Resonable pricing. SHOP LOCAL!
Always friendly, knowledgeable and honest service!
Great customer service.
Great service and a good price!
I have used Choice for about 20 years.
Very professional and friendly.
Great company!
Absolutely fantastic work
Arrived on time and called ahead while in route.
Punctual, professional, and knowledgeable.
Best heat/ac business around
Always a great experience.
Tony was a God send!!!!
Great problem solving strategy.
Easy to work with and professional
Tim is wonderful
Excellent service
It’s Always ⭐️⭐️⭐️⭐️⭐️!!!
Great company
Tim is fantastic, personable, punctual. Does a thorough job. Choice is our new heating and air conditioning company.