I am so very impressed with Sylvester and his crew. He has gone out of his way to help me. He is a man of his word and does what he says he is going to do. He and his staff truly handled installing my A/C with pride and professionalism. Circumstances were beyond his control, like waiting on a part, but here he was out of the blue with his whole crew setting out what he promised to do. I would highly recommend him and his staff.
Contacted BJ’s Heating and Air to take a look at my old ac system from 1982. Due to the age of my old unit we decided a full replacement system was needed. This happened on a Wednesday afternoon and by Friday at noon the house was cold again. I can’t say enough good things about the customer service and professionalism of the staff at BJ’s heating and air.
BJs Heating and Air installed a Trane mini-split for our garage. Sylvester was very professional and had the job done in no time. The garage is so nice to work in now when it gets too hot outside! I highly recommend BJs to anyone whos looking for a reputable company that provides great service as an excellent price!
BJ’s provided fast and reliable customer service. Sylvester was very knowledgeable and walked me through what the problem was! On top of that, their service fees were much lower than other competitors in Rockport.
I purchase and installed my Carrier Unit with BJs Heating & Air several years ago. I always have annual service maintenance with them to prepare for the high heats of the summer. In 2019 BJs Heating & Air seem they are not interested in my service. I called three times within several weeks and all three times I was told when an opening is available they will call me. They will put me on a list and when available they will call. I asked for Sylvester several times and he has not called me. This is extremely odd because he and or office would call immediately, and within a few days unit was serviced. I would be extremely cautious and not rely on them after a purchase because usually this is a sign of internal problems effecting overall service.
We had purchased a new construction home in 2015. BJ was the HVAC company who installed the unit in 2014 during building. As soon as we moved in the heater did not work, also have countless problems with the AC within 3 years. Then to make matters worse we have another issue 6 years after install; BJs nor the contractor registered the unit, so the warranty instead of lasting 10 years only is good for 5. There was no way I could have registered it, because I didnt even buy the house till March of 2015 when install was July of 2014, way more than 90 days. Thankfully another HVAC company registered it when they fixed it numerous times, still too late though. I wouldnt use these people to provide heating and air to my dog house.
We Love BJ-S ❤️..They have been so dependable and do such great work..AND so reasonable compared to other companies!..We just had our new Carrier unit installed..and love it!!..Thanks BJS
Sylvester just came and fixed our blower motor on A/C unit. SUPER job! He was focused, professional, knowledgeable and best of all QUICK on a mighty warm South Texas day. Thanks BJs and Sylvester you all are our go to HVAC folks from now on !!
I have never met a more incompetent technician in my life. He couldnt even diagnose or fix my condenser. I ended up using a different company and it was a broken control wire. I had just hit the wire with my weedeater mowing the lawn. The other company charged me $89 it took all of 3 minutes. Why their technician was there for 2 hours and couldnt understand anything I will never know.
Sylvester did a great job and I would recommend them to everyone.Thank you BJs Heating & Air!
Great company to work on new installation and repairs.
Outstanding service; quick, reasonably price, knowledgeable service tech.
Good
Reasonable and honest.