Baker Air Conditioning & Heating, LLC

621 E Market St, Rockport, TX 78382, United States
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Baker Air Conditioning & Heating, LLC
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Pa
Review №1

Fast response. The two technicians James and Carlton replaced my heater unit and coil. They were able to use the same quality brand as the one that lasted 23 years and did a professional job and clean up. They explained the warranty and details of my new unit. Over all I gave them 5 stars and certainly will be calling for yearly maintenance checks.

Ll
Review №2

It was Saturday and I had friends from Michigan coming into town. They dispatched Carlton out and he did a great job clearing the drain and finding additional problems with the unit. He was very thorough and checked everything to make sure we would have a pleasant time with our friends. Its great to have businesses like this in town. I recommend these guys to a lot of people on a daily basis.

Ca
Review №3

The technician arrived quickly and fixed our heater in about 15 minutes. The price was reasonable and fair. We are very pleased.

Li
Review №4

Gabe was prompt and professional with his estimate. Asked all the right questions and understood our needs.James and Carlton were great. Came in, set up, worked all day with only a lunch break, explained every step of the work, instructed us in use of remotes and new units, cleaned up after themselves and both had a great sense of humor. Enjoyed interacting with them throughout the whole installation process.Thank you.

Jo
Review №5

We recently had the team replace our AC at our second home in Lamar,Tx. They did a great job with three installation and were very fast and professional, but that isn’t what this review is about. It’s about their on call response by Carlton on Thanksgiving to fix a faulty service valve and recharge the system. The leak was no fault of their own and couldn’t have been prevented but they stood by their work and covered everything. Great job team.

Tr
Review №6

Had a carbon monoxide alarm go off, contacted Baker AC to check furnace. During phone call, I decided to sign up for their Maintenance Program for $250 and use it for this carbon monoxide check instead of their $95 service call. Technician came and checked my furnace and AC as advertised. Then Baker AC billed me for the service call as well and refuse to remove the service call fee even though I requested the Maintenance Program in leu of a service call. I have called three times since and it’s still not resolved .

He
Review №7

Outstanding customer support and immediate house call! 💯 referral from me. When you need a new AC or even a quick “hey what’s going house call” don’t hesitate to call Baker they are your only place to go. Thank you Carlton for taking care of us.

Ch
Review №8

Baker air conditioning is a very good company! Friendly service, and very professional! Gabe came over and did the 6 month check up on the AC and was very professional and explained everything he was doing. He made some recommendations so I will be getting back to you!

El
Review №9

Baker was very efficient with today’s service call. They arrived as scheduled and kept us informed of all that was being done. We certainly can recommend Baker for your heating or AC needs

Cy
Review №10

Baker took the assessment/reason for request of service. Responded promptly. Carlton, the technician that arrived, was thorough, attentive, and professional. Carlton also answered several questions I had regarding the operation of my mini splits. Thank you, Baker Air, for responding quickly and employing such a respectful technician. Job well done. 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟

By
Review №11

The service was outstanding. The work was thorough and improved my home tremendously. The people on both ends were very friendly and helpful.

Da
Review №12

In the previous 12 years I have used 3 different AC services and left them for various reasons. Due to a friends referral I switched to Baker nearly 2 years ago and have been 100% satisfied with their service and office administration.

Va
Review №13

Truly a godsend. Could not be more thankful for this group of people and company. They have been there through all the troubles and have so much compassion when doing so.

Ja
Review №14

The owner Nick, and tech James came out today and got my AC working again!! They assessed everything, gave me a quote, and James came back and got us up and running!! James was awesome, always polite, very knowledgeable, did a great job….and…..HE CLEANED UP THE AREA TOO!!

Ja
Review №15

Great service. Their guys are very good. They make sure to explain everything they are doing, which I really appreciate.

Sa
Review №16

Baker AC has always been so professional and thorough! Gabe was the best tech we have met. He explained all his work and showed us how to maintain the health of our unit. Highly recommend them and Gabe!

To
Review №17

Had to have my dads whole AC unit replaced. Baker AC was recommended by a neighbor and wow their office staff was great (spoke with Vanessa & Hannah). They did excellent work. Highly recommended and is have to say ask for Scrappy and Buck they are the best.

Ma
Review №18

Gabe and Carlson with baker AC are awesome. Carlson came by and fixed my ac on my recently built home, some of the issues were under warranty. After a week I called back because although the ac was working the house just wasn’t cooling how I’d like. They sent Carson and Gabe out. Turns out my duct work was totally insufficient. They figured out a game plan and fixed my duct work free of charge. They are both very friendly guys and were really friendly towards my pets. On the second visit I trusted them enough to let themselves in my house without me being home. They cleaned up and after themselves and just acted like regular professionals. As a business owner I believe that half the battle is having employees who are friendly and trustworthy. These guys check those boxes. 5 stars

Li
Review №19

Excellent service! I called Baker AC, and they could sent a tech the very same day. The tech was very professional, knowledgeable and friendly. I highly recommend!

To
Review №20

Carlton was prompt ,knowledgeable, and very effective. The office was very pleasant to deal with and seemed to take a personal interest in seeing my problem solved! From now on we have a new service company for all our heating and air conditioning needs. Thanks Baker ac.

Cl
Review №21

Very professional company. Techs Carlton and Luis were hard working and explained things so I could understand what was going on. No hidden chargers added to the bill at the end of the job. Honest company. I will definitely recommend them to others. Thanks Baker. Thank you Carlton and Luis.

Jo
Review №22

I called Baker to come look at my ac cause it had frozen over. I dont live there full time and had come in for the weekend and wanted to have someone look at it and have ac while i was there. I called a few places first and then told myself instead of using a big company i would find someone local and i came upon Baker. The lady i spoke with on the phone was very nice and said someone would be out to look at it this evening and i said no problem. At the end of the day a tech showed up. We agreed to let it fully defrost over night and he would come back the next day to fix the issues. It Had a crushed coil which made a hole therefore let out all coolant. He said it would take about 2 hrs to fix. He put me on the schedule for 3 the next day. Well 3 comes around and noone showed nor did a single person call. I didnt want to leave and have someone show up so i stayed around the house. Around 6 that evening i get a text saying someone is on their way. I was told they were short handed and i understand. A tech showed up not the same one so i told him what the other one said and showed him the unit. He said the fix was the same as the other tech said but he would have to make a call to the office to see if they would allow him to fix it cause it was going to take 2 hrs and it was already 6 45. He came back in and said he couldnt do the work that he would come back monday. Thats when i got pissed and said nevermind i will find someone else to do the job. I get it that running a business can be hard and people calling in is a pain but they could have called me and told me that in the morning or before 3 when they didnt show. So once again no ac over night. The next day i called titan ac and repair and he said yes he could do it but it will be a bit. Once again no worries. He showed up and fixed the issue in less then a hr and was on his way. Point of story is all you have to do is call and tell people what is going on and do what you say. They wont ever get a call from me again which i am sure wont hurt them at all but at least i warned people.

Ph
Review №23

Hanna and Luis were outstanding taking care of my ac on a weekend.I appreciate them gratefully.Thank you.Phil.

Pe
Review №24

Carlton identified a vibration as a failing compressor and got a replacement ordered. Luis was here today and replaced it.Always prompt, professional and friendly.

Ka
Review №25

Your staff who came to our home was excellent. Hard workers, efficient and polite. I will remember how good you all were and will forward my opinion to anyone needing service of your type.

Hu
Review №26

Called them in the morning, they showed up early, checked my unit thoroughly, were incredibly friendly. Fixed what needed to be fixed, and were on their way. What more is there? ... It doesnt happen just once. It happens every time I call them. Call these people.

Tr
Review №27

We called at 4:45pm on Friday. They courteously answered the phone and sent technician Luis over promptly. Our A/C was cooling within the hour! Excellent service and price!

Tr
Review №28

Carlton was excellent on our service call today. We are visiting from out of town and he was able to get the ac working within minutes! He was very professional and proficient in helping save our visit!! Thank you.

Ki
Review №29

I was recommended thru a co worker and I called as a first time customer. Had concerns with our daughters a/c not cooling. Baker made it a point to send someone out the same day that I called. That means to world to anyone that lives in our area.The service tech was amazing! Thanks again for great service!

El
Review №30

Baker does such a good job keeping our old AC unit running! Gabe was out today, and he really went the extra mile to get us up and running again quickly! Professional, friendly service at really reasonable rates - highly recommended!

JE
Review №31

James Baker is very thorough, and knows his business. I’m into details, and so is he!

Pa
Review №32

Luis Carrero got to our home within three hours of my phone call. Within five minutes after arriving, he had learned! With temp at 36 n chill factor at 20 outside, we are very pleased. Thank you.

Mi
Review №33

Gabe did an excellent job. He addressed the issues and we are completely satisfied.

Ri
Review №34

Late in the day on a Saturday we called Baker and they had no problem getting someone out to look at our ac. Carlton was prompt, friendly and knowledgeable. He diagnosed and fixed the problem quickly. Baker has a new long term customer.

St
Review №35

Baker AC & Heating is the BEST! Hands down the most knowledgeable HVAC company in the Coastal Bend. Quick and responsive! Baker understands the coastal climate and the unique situations HVAC systems face in this area. Highly highly recommend!

Tr
Review №36

I recently called on a Friday night requesting to get scheduled for repairing a/c that went out on our rental house. I explained that I was out of town and did not know specifics. Our renter called two hours later thanks NH is for repairing so promptly.Thank you Baker for your prompt and professional service.

Na
Review №37

I give Gabe and Lonnie five stars they we exceptionally nice , knew their information about what was asked. Did a marvelous job on our A/C and mini split. I hope I get these same guys on our next maintenance service. Thanks again

Th
Review №38

Baker does a great and responds quickly , good to know a company stands behind their work

Wa
Review №39

Very professional. Came out right away to look at my unit. Gabe was able to diagnose the problem very quickly.

Jo
Review №40

Louis is always friendly and professional...he gets the job done! And Hannah takes care of everything, fast response...THANK YOU both!!!Carlton, you’re the best and so is everybody else in the office. Appreciate all your hard work and a friendly attitude. Thank you again.!!!

Pe
Review №41

Baker A/C is the best A/C company I have ever dealt with. Gabe did our spring check-up today, and very clearly explained everything he checked and any issues found.Nick Baker also relocated our condenser at my request, and quite professionally finished the job.I have always had good response and excellent service, and give the highest recommendation for others to use Baker A/C. You wont be sorry!

Di
Review №42

Got my usual prompt, professional and thorough winter check ups. Baker A/C continues to take great care of our three ac/heating units!

Ri
Review №43

They are the most responsive company I have ever worked with and stand behind their work! We have been using them for 10 years and the service remains the best.Very friendly employees and understanding staff

Lu
Review №44

The customer service provided by Baker AC is first rate. I’ve been a customer for over 10 years thru multiple renovations, named storms and service calls and they have never disappointed me - in fact they almost always exceed my expectations. I can’t recommend them strongly enough.

th
Review №45

Gabe and co came same day as my call for assistance and quickly diagnosed the problem and fixed it. Very nice and professional gentlemen. They are my new AC guys. A big relief when you come home and your house is 94 degrees. Thxs.

St
Review №46

Carlton (service technician) came out today and provided excellent service and attention to detail. He diagnosed and repaired our problem efficiently and effectively. Well done Baker AC.

Re
Review №47

Gabe from Baker AC was an incredibly knowledgeable and friendly technician who spent time and energy showing and explaining to me what was happening with my broken AC unit. He showed up on time, I received both email and text reminders about my service appointment, and the quality of service was great. Would highly recommend this company if your AC goes out in Rockport!

Da
Review №48

It is always a pleasure having Baker A/C work on my A/C systems. They are always friendly, with smiles on their faces! They get the job done quickly and so far, pricing has been great!

je
Review №49

I had an Air cooling problem on main floor but with summer on its way I wanted both units checked out. Gabe was great with getting to work. He checked the system and found one low of coolant. Then he checked my condenser drains and found the top floor with too many calcium deposits in the line. After working quit awhile to clear the line, everything was back to normal. The attic is never the best place to work especially during the summer. Great work Gabe.

El
Review №50

Great quick service and got us bck in business immediately. Gabe was very knowledgable and helped us figure out that problem right away after months of issues. Would definitely recommend to everyone in town!

Ma
Review №51

Always kind, professional and prompt. Installation techs were James and Carl. Their performance was outstanding. I highly recommend Baker AC & Heating for all your air conditioning needs. We are long time customers and will continue to be.

Ma
Review №52

Baker A/C was very expedient in assisting us with our A/C issues. We contacted them with some issues and within 30 mins they were on site and assessing. Within 1 hour the repairs were made and they also checked out entire system. Thanks Nick and Team!

Le
Review №53

100% satisfaction.My entire unit indoors and out which included the removal of the old units was completed in about six hours by a very competent team of workers who left the place spotless. I would highly recommend Baker A/C to anyone needing this kind of service.

Ja
Review №54

We had Carlton for a service call and he found the issue within minutes. Showed me common issues and ways to help prevent future problems. He was very professional. Highly recommend 10/10.

Da
Review №55

Very responsive and communicates throughout the process. The team at Baker continues to impress. Thank you for being prompt and taking care of us!

Tr
Review №56

Excellent Service from Gabe Schuler! Explained what he was doing and why. Super pleasant and clean. Request his as your technician from BAKER AC.

We
Review №57

Thoughtful and thorough and your technician is my new favorite person he was fantastic and I’m impressed with the quality and speed of the entire process. Can’t say enough and will certainly recommend

De
Review №58

We had an emergency with guests when the AC wasnt working in 100 degree heat. Baker dispatched a technician nearly immediately and fixed the issue within the hour. What a relief to find someone to go on a Saturday afternoon! Thank you, Nick!

Be
Review №59

The technician was on time and extremely polite and shared what he was doing. He also kept us informed about what was the problem as well as what was needed to repair.

Ma
Review №60

Excellent service over all. The office personnel are professional. The service representative gets the best rating. Gabriel is professional, courteous and well informed. Thank you for giving us a peace of mind.

Mo
Review №61

The service tech was very helpful and diagnosed the problem right away. He quickly fixed the problem and checked to make sure everything else was working correctly.

Ru
Review №62

Great service! Our technician was very knowledgeable and gave us a great solution to our ac problem. Definitely will use him again.

Pe
Review №63

Nick is a very honest and trustworthy A/C contractor. He stands behind his work, even when it is a manufacturing issue. Luis is an excellent technician and I am always happy when he performs our maintenance work. Today Lee was the assistant, and he was extremely helpful. I trust Baker A/C completely, and highly recommend them.

Jo
Review №64

Carlton with Baker AC did a great job and provided some good recommendations to improve the operation of my unit.

Ch
Review №65

I have used Baker AC & Heating for over 5 years. Just a great company all the way around. Very conscientious and professional employees! And they are very communicative which is wonderful and much appreciated!

ma
Review №66

Omg Carlton is amazing!!! He fixed my AC so fast expert skills set!!! Knew exactly what to do!!! Excellent service! Thank you and God bless you!! He is a keeper!!!

Ar
Review №67

I was in a jam needed a very quick mini-split replacement ahead of a large gathering at our home. Baker came through with great speed, professionalism, and quality.

Bl
Review №68

The installation team arrived on time and completed the job in just a few hours! The senior technician was very knowledgeable and explained the new system to me with professionalism and courtesy. I am happy with the new system and the 10 year warranty for parts and labor gives me a real sense of security.

Do
Review №69

Management perceived and attended to my specific needs and requests. Knowledgeable and capable techs. Excellent service and customer relations all the way around from top to bottom. A God company.

Je
Review №70

I had Baker come out and just service my unit and as always, nothing but great service. A/C Tech was very nice and did a great job and the expense was very very reasonable.

Pa
Review №71

Baker does a great job for us and I use them for all of our Air Conditioners. My only problem is that the Techs never check out with me. I have to chase down what theyve done after they leave. Other than that, I trust them to take care of our facilities.

Ha
Review №72

We had Baker Air come out and service our 26 year old unit, they did a great job and set us up with some options for when this one will go out. I really appreciate their timeliness and professionalism. Gabe was a big help.

An
Review №73

I came to Rockport to do some work at my elderly moms condo, that we are selling. Got here - no A/C. Baker was so accommodating and helpful - they got someone to us first thing in the morning, got it up and running! Nick explained everything, itemized the bill so I knew exactly what was done, and gave recommendations to keep it in good shape. Very professional, knowledgeable, quick, friendly and helpful. Will definitely be using Baker for our cooling/heating needs in the future!

De
Review №74

Always prompt, they explain everything and very nice people to deal with. Have used them for many years and would never change

TM
Review №75

The technician was on time, friendly and courteous, and went above expectations. Thanks

Ti
Review №76

The Baker service people are the absolute best. Ive never had a negative experience with them. They say that they will do something and then they actually do it! A special shout out to James and Lonnie. Wonderful young men who know their stuff!

Ke
Review №77

Great service - fast response and good people.

Sa
Review №78

Our 3 experiences with Baker AC & Heating have all been very positive. Everyone has been very professional and competent. Most importantly, their work has kept us comfortable whatever the weather.

Su
Review №79

Wow, these guys are the best!Recommended by my son, I am so glad I called them. They helped me out when I REALLY REALLY needed help, Gabe the guy who came out was friendly and helpful, he came out fast and got my AC back up n running the very next day after I called. Hannah who answers the phone answered ALL my questions ...ALL of them LOL and was as friendly as can be.**They went above and beyond!**I will recommend BAKER AIR to as many people as I can. Thank you Gabe, Hanna, Nick and Chasity.. very very much!!! Nick and Chasity you are very kind! I will for sure be a returning customer.

Pa
Review №80

The gentlemen that came to my house to install the split units were kind, polite, and had manners. They had a good work ethic and did a great job. They, answered all my questions with confidence and communicated well and made sure I knew how to work my new unit before leaving. Top notch service. I would surely reccommend them.

Fr
Review №81

Gabe did a great job. On time, thorough and explained what he did. It is a pleasure to use Baker.

Rh
Review №82

After receiving quotes from 4 different companies, we went with Baker. Hannah, in the office, was great about communicating with me regarding the crews arrival time and expected time on task. The two techs who came to my house were polite, respectful and were agreeable when I asked them to make a modification on the installation. The only reason I didnt give a 5 is because there is a new piece of equipment on the clean-out that I dont know how to work. I didnt realize it was there until after they left. If they had shared with me what it was or how to use it, their service would have been a 5. Regardless, I would go with Baker again for any HVAC needs.

Do
Review №83

Could be the best buying experience Ive had in my 63 on this earth! Every step of the process was flawless and the communications were spot on and perfectly timed. I went from no AC at 2:30pm to a running system 3 hours later and I paid my invoice online in less than 5 minutes. Every phone communication, which were all perfect, was Immediately confirmed by text message.Awesome experience, highly highly recommend this company!!Don T

Ro
Review №84

Baker AC has very quick response time with very professional and courteous staff. For every call on our properties and those we take care of, Baker responds quickly, meets their appointment time, has a courteous staff who are very helpful and go above and beyond. Thank you, Roxanna Stewart

lo
Review №85

Wonderful experience. Got in quick. Reasonable prices. Tech Gabe was so helpful and explained everything! Will definitely use them again if needed.

Br
Review №86

He was very helpful and knowledgeable with our ac system and program on phone.He gave us beneficial advice.

Ri
Review №87

Your technicians did a nice job. Very professional and helpful.

Al
Review №88

Baker AC’s staff is always so helpful and courteous. They got us looked at quickly and Gabe is extremely knowledgeable in his field.

Vi
Review №89

Dropped in to the shop, I live a block away, and asked for some assistance. Scheduled for later in the day and ended up being less than an hour before the tech arrived.He reviewed our current heating system. Pointed out some areas to attend to (would have done the items if I asked) and gave the system a health checkGood for today and will be signing up for their annual maintenance plan shortlyThanks for quick and excellent service e

Pa
Review №90

This has been the best company we’ve had… from installation of a new unit, to maintenance and responding to calls. I highly recommend Baker AC. All techs highly professional and owner is dedicated to making your customer experience positive.

Je
Review №91

We are happy customers!! We would like to thank Baker Air Conditioning & Heating for a phenomenal job in repairing/replacing our outdoor AC unit. We especially want to thank Kyle and Peter for going above and beyond to ensure we were taken care of quickly and efficiently. We were very impressed with their knowledge and professionalism. The communication between us and the office (Hannah) was excellent. She kept us informed on every step of the process. You guys rock!! We highly recommend Baker AC for all your air conditioning needs; they will not disappoint!!

Jo
Review №92

They made it out within 24 hrs of call for a bid. Came Wednesday and it was installed Friday. They were right on time (a little early) and they got it installed and running with 4 hrs. Very professional. Pric8ng on the unit and warranty was great! Highly recommend.

Ch
Review №93

Baker gave us a contract to review before asking us to accept the bid price. They had a sudden opening and understanding the ACH problem we were having sent their guys right over to get to work. It took them about 6 hours to replace our old ACH and all its parts. Everyone we worked with were eager to help us understand the problem and fix the problem. Two of the workers even went up into the attic on a 95 degree F day to replace insulation around a pipe that had been sweating profusely. Thanks a 4 ton Baker! I love yalls attitude!

Ha
Review №94

/excellent service. Quick and efficient. Excellent job. I would highly recommend Baker AC/ heat

Jo
Review №95

Just cannot go wrong with Baker! Very professional and excellent quality service at a great price! Before using others, have Baker do a quote for you. You will not regret it.Thanks again Baker professionals!!

Pe
Review №96

I was so impressed with Baker A/C & Heating .Everyone from the office staff to the men on the job !They are all professional and the men on the installation go the extra mile to make sure everything is perfect 👍I highly recommend them . You won’t besorry if you chose them to take care of your heating and air conditioning needs .

La
Review №97

Colton was very knowledgeable, answered all my questions, and explained all that I needed and why. He was friendly and did a great job.Thank you, Colton!

Bu
Review №98

They guys were informative and clean.I had a horrible day and The technicians as well as Hanna helped to make the end of my day less stressful! Thanks for the repair and the education on this unit!

kr
Review №99

Came out quickly and he got the ac working very quick. We will definitely be using them for all our ac needs and will recommend them to everyone.

Ma
Review №100

Service man was very professional and quickly found our problem. He definitely saved us and fixed the issue. He also was very neat and cleaned up. I would definitely recommend them

Bi
Review №101

Great service. System went down and they were here within the hour and fixed the issue

Ka
Review №102

Carlton diagnosed the problem within 5 minutes, explained the issue, fixed the problem, and was done in 30 minutes. This was also at 8:30 pm. FIVE STARS ALL AROUND!

Mo
Review №103

Baker AC is professional, trustworthy, hardworking, & fast! They understood our needs and were quick at meeting them. Thank you Nick and team. We are very satisfied with your work and will definitely recommend you for both commercial and residential needs.

Wi
Review №104

Quick and efficient service from original service call to job completion. Gabe was able to troubleshoot and quickly make repairs. No pressure sale tactics or add ons. Would definitely use Baker AC and heating for any future needs.

Ji
Review №105

I called them on a Saturday and they sent me a text saying thank you for reaching out to Baker A/C company that they will call me back. Well they did not call me back I had to call them again on Tuesday morning because Monday was a holiday Tuesday I made an appointment for them to see me Tuesday evening because i had to work and they were going to charge me after hours charge and I told them Ive been waiting since Saturday. (It was a tiny leak yet my a/C is still working) so they got here on time Wednesday morning and they were here 20 minutes I had called them because I saw few drops out of the connection and the service tech said there was no leak yet he put a pound of freon in my system the tech repeatedly told me that I have one year left with my unit because it was 20 years old I replied to him and told him its been 10 years since we used the unit weve had it in storage and he kept on telling me you only have one year left he told me that several times and I was saying to myself maybe hes telling me that because they didnt find the leak and if it continues without them finding the leak my unit will last only a year. I called them because they worked on my system last year and had no problems. Total charge was $215 for labor and 1 lb of freon.

Mi
Review №106

Super quick service, was here the same day within a couple of hours. The guys were very courteous and professional. Highly recommend them that needs any kind of ac service.

Ja
Review №107

They did nice work , I am very pleased.

Jo
Review №108

The best thing I appreciate about Nick and the guys at Baker is that they are honest. They do great work at reasonable prices and most important they only do the work that is necessary and they do it right. Professionals you can trust.

Ha
Review №109

Had an issue with a heater that would not turn off. Luckily they installed wifi thermostat and it notified me of the excessive temperature. I turned off the heater via the internet and called them this morning and replaced the defective thermostat.Thanks

Vi
Review №110

The service was fast, professional, and the crew was very friendly and knowledgeable. Gabe answered all my questions. I would highly recommend Baker A/C.

Ca
Review №111

We don’t have a negative thing to say about this company. They are responsive and fair and always take care of us. They do quality work and take the time to explain the situation. They do all they can to fix and repair before ever recommending any replacements. We are thankful for the Baker Air Crew.

La
Review №112

Louise was the best! Super helpful and got our heater up and going on a very cold night. Baker AC was able to get us on the schedule same day and our tech Louise was able to fix us up!

gr
Review №113

Nick and his guys were amazing!! Saved our business by repairing our 16 year old system to limp us along until they could install our brand new RUDD HVAC system!! Very professional and polite. Arrived when they said they would and worked around our business hours!! 5 star business!!!

Lo
Review №114

As soon as my husband called you came right out to fix his problem. He commented on how professional you all were, but how incredibly nice you were. As always, thanks again.

Te
Review №115

The two technician came out on the Fourth of July … amazing and the two guys that were here were very professional and very thorough

An
Review №116

Great rep! Quick service and fair price!

Pa
Review №117

Guests for the weekend at one of our condos found the AC not cooling when they arrived. I called Baker Friday morning and by noon they had it up and running!

St
Review №118

Great AC company! Fast, reliable, excellent value. Just had another great job done by Baker AC. They are the best in the area by far.

Ci
Review №119

Outstanding job! Very efficient & professional team. We are very happy with the outcome! Our new system is great! We highly recommend Baker’s!

Ly
Review №120

Came quickly and was very reasonable with pricing.

Ro
Review №121

Excellent professional service and installation. Reasonable pricing. What more could you ask?

Pa
Review №122

James is always professional and courteous!! He’s just the best!!!😊

Ph
Review №123

The technician was very thorough —answered all questions and explained certain aspects of best practices for assuring a well-running system.

Ch
Review №124

Always amazing to work with them prompt courteous staff from the call intake to the technicians.

Al
Review №125

Responsive, kind and professional. I couldn’t ask for better service. Thank you to the Baker AC team. I’m so grateful for you. A shout out to Gabe Schuler who is a phenomenal tech.

Ch
Review №126

Gabe was awesome. Planning to work with them in future with any HVAC needs

De
Review №127

Baker AC stands by their work! Best price, reliable, and honest!! Can’t recommend anyone and more highly!

Di
Review №128

We have been having problems with our AC for quite some time. Other companies were unable to diagnose the source of the problem. Thanks to Baker Air, we now know what is happening and it will finally be fixed!

Ga
Review №129

It was just semi-annual service and the technician checked the system thoroughly. They were about an hour late getting started but it is better for me to weight an hour while they work on an AC that is not running.I will definitely be back.

Jo
Review №130

Gabe came out same day, juiced us up, and we’re good!! He was very friendly and professional. Appreciate him a lot

Li
Review №131

Thomas was extremely helpful! When we arrived last week, the house was 91 inside! He had us cool within a few hrs. He came back today to install the replacement part to keep us cool! Thanks!

He
Review №132

Service was quickly handled. Gabe was very professional and awesome!

Be
Review №133

Exceptional service from Hanna who took and dispatched my call, to Gabe who diagnosed the problem and the crew who did the installation. Would highly recommend this company!

La
Review №134

This company has put us first over a year trying to fix our system. AHS warranty company would not allow us to use them. However DJs Hvac Corpus Christi was slow unresponsive and playing games with Warranty Company.I had to end up researching himg and finding my own parts. Then I decided to pull the plug on just letting Baker Air put an entire new Unit in. Spot on Professional Techs Staff. Came next day and installed complete new system.

Do
Review №135

I recently had to have an outside coil replaced that was still under factory warranty , but the installer was no longer in business, so we called Bakerand couldnt be happier. The two young Techs were a pleasure to work with and went out of their way to make sure we were happy with the result. The icing on the cake was when the bill was actually lower than the estimate!Great service and Baker will definitely be our HVAC go-to dealer!

Na
Review №136

Great service as always! They are always on time and complete services quickly. Techs are always courteous and professional.

Bi
Review №137

Once agian Nick saved my mother from melting in this Hot Texas weather by reserecting her ancient AC unit. Her AC is really needs to be replaced but its too exspensive. Nick suggested a cheaper alternative for her, much appriciated. Would recommend Baker AC in time of need!Thank you Nick!

Ja
Review №138

Carlson was awesome. Fixed our air conditioner promptly was very curious and helpful.

Ka
Review №139

Baker was able to quickly schedule service. Luis arrived on time and diagnosed and fixed the problem promptly.

Ke
Review №140

Baker installed whole house Hvac, two units, Dehumidifier and had addressed any issues Promptly, Best AC company Ever, KK

Pe
Review №141

Always responsive and do great work.

De
Review №142

Absolutely fantastic service. Quickly came out to take care of my problem. Luis was great. I highly recommend this company!

Lo
Review №143

Excellent service, very prompt service, professional, efficient and throrough. Recommend very highly.

Mo
Review №144

I called at noon and they were out in an hour, diagnosed the problem and fixed it all in an hour. They even dealt with the home warranty company. Very courteous and professional, couldnt ask for better service!! Thank you.

Ri
Review №145

Needed solar powered attic vents and extra insulation. Fair price . Quality work. They are my go to for A/C and Heating services.

La
Review №146

Professional and no BS sales pitch

Ev
Review №147

I have never left a negative review on anything!1.The technician left today after saying he would lock my door.....but guess what?I came home to the door wide open 9 hours later!! My oven was askew and my heater was open with parts scattered on the carpet.2. Once my landlord paid them today, they left my place a mess, unlocked and a broken heater behind them. All they want is the money.

Su
Review №148

Prompt, courteous, and responsive and my call was on a Sunday and I got same day service!

Li
Review №149

5 STAR Service Excellent communication office very friendly Technicians very knowledgeable friendly and professional Thank you for coming out here so quickly to help us Thank you! Have a great day!

Da
Review №150

Saturday fast response for schedulerLuis was gas and professionalWould recommend

Th
Review №151

Very professional and very polite. They did great work. Baker AC will definitely be our go to people.

De
Review №152

Baker air is wonderful!! They came right out and detected the problem in minutes. Thank you for your service.

Bo
Review №153

Great service and fair pricing. Thanks to Nick Gabe and the crew Ac and Heater works perfectly many thanks.

Ka
Review №154

The service was very responsive and professional! Thomas knew what he was doing and repaired our AC problems quickly. Will highly recommend this company in the future!

Pl
Review №155

Everything I expected. Excellent customer service.

e
Review №156

Technician was outstanding. Office was amazing in getting me taken care of.

Je
Review №157

Very good service called at 4 pm my unit was fixed by 6 pm

MJ
Review №158

Honest, fair, professional. Will definitely use again.

Ri
Review №159

Timely. Efficient. Knowledgeable. Courteous. Theyre the real deal!

Vi
Review №160

It is so refreshing to work with an honest company that puts the customer first. Our unit is old but still working, but we never feel pressured to replace it.

Br
Review №161

Professional, courteous, and efficient service! Louis was a breath of fresh air (seriously!)

da
Review №162

My two technicians were absolutely the best. Diagnosed problems quick and had me back going on no time

Jo
Review №163

Carlton was on time , professional and found the issue quickly. Fixed unit and Ill be sleeping cold tonight !!

Ka
Review №164

Luis and his assistant were on time, professional and very thorough in their inspection and evaluation of the HVAC system.

Ma
Review №165

Wonderful service ...thank you bunches 😁

La
Review №166

Great couple of techs arrived on time, did a great job, and were very friendly

Ro
Review №167

Great service! Fast and friendly! Thank you. Will recommend to anyone asking for a good local AC company.

Je
Review №168

Mr. Baker is amazing. He went above and beyond for us. There was some confusion at first on the bill, but Mr. Baker made it right. Thank Bake AC and Heating for your amazing work.

Je
Review №169

NO show second time in a month. FIRST, time they said, it was a computer clitch and that a lot of customers appointments dropped. SECOND time, they dont know what happened and i cant talk to a manager they only scedule appointments one company bought out the other company. Now the service experts are are a disappointment

St
Review №170

Great service at a great price.

Mi
Review №171

Very pleasant experience. Got the job done would highly recommend

Jo
Review №172

Work was taken care of quickly and professionally…office staff not very personable for customer service..better communication would have been good.

Gl
Review №173

We love everything about Baker Heating and Air. They are prompt, professional, and get the job done no matter how big or small. We will continue to use them as long as theyre around!

AG
Review №174

Absolutely great service these guys are true professionals with quality dependability and warranty in mind, I have built 7 houses in Rockport over the past 4 years and I have finally found a contractor for air conditioning that I can trust and work with / long story but my old AC guy could not meet with me I got out my phone and started calling I got Baker to come out and give me an estimate / Nick gave me a verbal estimate and followed up with a written estimate the same day I gave them the approval and they got started the next day / very clean install with attention to detail / down to the service technician that came out to do the startup when its 105° outside everybody had great character and was fun to work with I love their nicknames for each other Scooby-Doo and Scrappy were excellent men to work with Im so excited for my next project / please do yourself a favor just call Baker and have them install your next AC unit / 10 year parts and labor warranty

Ga
Review №175

They came right away on a Saturday afternoon. Everything was fixed in a jiffy. Very professional and friendly. Will call them again. Thanks guys.

Ga
Review №176

Louis was wonderful, prompt, professional, answered all my questions & offered suggestions. Greatly appreciate their maintenance updates for us.

Ma
Review №177

Been using Baker Air for several Years now. Truly professional and knowledgeable. Great staff from reception, to scheduling, to maintenance and R / R.

To
Review №178

The Baker AC team responded as they usually do. Prompt & professional, fixed the problem & found another one. We rely on them for keeping our HVAC systems in top shape.

Cl
Review №179

Contractor always informative and friendly. Will give me a bid to clean my unit.

Ma
Review №180

As always, superb service! Highly recommend to all my clients and friends.

Tr
Review №181

We always really grateful for the Baker team. Thank you for taking care of our family!

Pa
Review №182

Love Baker AC and their quick response time. They are friendly, professional, and fare.

Da
Review №183

Best AC/HEATING COMPANY IN TEXAS. NICK WILL TREAT YOU RIGHT.

Re
Review №184

Start to finish, no surprises. Fast, fair, honest and very knowledgeable. Highly recommended.

Rh
Review №185

Came out quickly. Diagnosed and fixed the issues right away. Professional and courteous.

Al
Review №186

Baker a c showed up on schedule, performed professionally, charged us reasonably. I am a repeat customer.

Do
Review №187

We have used them for years and we are very happy. They take excellent care of us and are always professional, prompt and curteous!!!

Wa
Review №188

Gabe was on time, very courteous, professional & thorough with his work in maintaining our HVAC system.

Ma
Review №189

Very helpful. Greatly appreciated.

Le
Review №190

The team was quick and professional. I will continue to use them for my AC needs

Th
Review №191

Very responsive and helpful. Just a great crew. You MUST use this great crew at Baker! Super group!

Bo
Review №192

This is my go to HVAC contractor. I have given out their name to several friends and they also were very satisfied.

W
Review №193

Professional, fast, great communication. Highly recommend! Solution oriented at a fair price.

La
Review №194

My ACC is working again! Thank you so much!

Ke
Review №195

Baker AC is the best! They are knowledgeable, polite, & very efficient.

Su
Review №196

Always happy with Baker service.

He
Review №197

They did a great job in record time and were very respectful.

Da
Review №198

Excellent Service!!! We appreciate all you do.

De
Review №199

Thanks for the great friendly service while installing my new AC!

Information
24 Photos
199 Comments
4.9 Rating
  • Address:621 E Market St, Rockport, TX 78382, United States
  • Site:https://www.bakeracandheating.com/
  • Phone:+1 361-205-1987
Categories
  • Air conditioning repair service
Working hours
  • Monday:8 AM–6 PM
  • Tuesday:8 AM–6 PM
  • Wednesday:8 AM–6 PM
  • Thursday:8 AM–6 PM
  • Friday:8 AM–6 PM
  • Saturday:8 AM–6 PM
  • Sunday:12–6 PM
Payments
  • Credit cards:Yes
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