I recently had a new unit installed, and I couldnt be happier with the experience. The price was very reasonable, and the quality of the work exceeded my expectations. The installers were fantastic—professional, respectful, and efficient. They took the time to ensure everything was done perfectly and left the area clean and tidy. I highly recommend this company to anyone looking for reliable and top-notch service. I will definitely be recommending them to my family and friends!
Highly recommend. David and Craig are the best! This company installed our new system and continue to service it! Always on time and available when we need them.
I was very impressed and pleased with the service i received. i solicited quotes from other companies but they were much higher than Shellaby prices. They were very professional in their work and even called to give me updates when installing the new unit. i would definitely recommend them!
Excellent response. I had just received and placed a whole cow and pig into my garage commercial freezer when it started making a terrible noise from the compressor area. It also happened while we were expecting a hurricane to hit that night. I called on a Saturday morning and Craig showed up that afternoon. He did not have the part (a compressor motor) and had to find and order. He called me on Wed to get approval to order (it was expensive) and the following Wednesday he was back to install! I could not be more pleased that they were as concerned about my freezer going out as I was. Will definitely be recommending.
Shellaby installed a new 5 ton system at my small office building and they were fair with pricing and did an excellent job with the installation. I am very pleased. And I know if I have any problems that I can call them and they will be responsive.
Prompt service as always. A new blower motor fixed the problem.Im glad the motor was still in warranty. Repairs are sure getting expensive.
Absolutely love this company. Everytime Ive called or had the technicians come out I only been meet with professionalism. I cant recommend Shellaby more highly. I always give high praises about shellaby to anyone looking for HVAC needs.
A/C quit working, gave them a call. They came out that morning & my A/C was working again by 10:00 am! They were very polite & courteous I recommend them without any hesitation, whatsoever. They are awesome! 👏
I called late and they picked up. Super impressed with this company! Very competitive rates for installing our system and servicing.
Shellaby AC is the BEST....Awesome customer service and very honest.Always available when I call for one or more of my properties and gets the job done and back cooling for a fair price.I will never do business with another ac company in Rockport, they are #1. Especially David.Sincerely, Nina Garrison @ Rockport Escapes
Shellaby quickly responded to emergency call to replace older HVAC which had been damaged by critters in attic. Critters damaged the attic unit plus several ducts. David from HVAC quoted me a very fair price to replace HVAC, some ducts, and install new insulation. Installation was started and completed during Thansgiving week.
Tech came out checked pressure and reduced same. He recommended adding insulation to the attic. Need an estimate when it cools down. Could I get an estimate for a maintenance contract. Thanks
Great experience. They came when they said they would, diagnosed the problem and fixed it. They’ll be my A/C go-to company from now on.
The serviceman came out and found the problem and did some service on the unit. Very pleased with his work
These folks did a complete A/C install on our little South Texas home about 6 years ago including running duct work as there was nothing in the home for central A/C.Did a first class job and have been totally pleased with there service and workmanship.The A/C quit cooling last week, I Called Dave for help.He had one of his crew here within an hour. Less than an hour after that we were up and cooling again.First rate service from folks I can TRUST.
Our experience with Shellaby HVAC has been outstanding. They responded quickly in our need for emergency service. The equipment manufacturer had the part but would not remain open past 4:30 to sell the part, so Shellaby attempted to use a more generic alternative to fix the system the same evening.They went above and beyond to restore the system.The next morning they returned with the Lenox blower motor first thing in the morning and repaired the system. They provided excellent communication throughout the service outage and are very professional and honest.
Highly recommend Shellaby A/c!! I got same day service within an hour. The owner came himself to make sure I was taken care of bc his techs were tied up. He successfully diagnosed & fixed the problem & then gave me some expert advice moving forward. U now have a lifetime customer. Thank u!!
I have always used Shellaby A/C because of their expertise and knowledge. If a problem arose, it was quickly solved. Craig is an asset to the Company in that he is able to diagnose the problem and finish repairs in a timely manner. Great work from an excellent company.
I have used Shellaby since moving to Fulton 16 years ago and would highly recommend them. They are always professional, courteous and have never failed to help me when I called. Great company!
Called Shellaby at 1:40 pm on a Friday afternoon. Outside unit would not run/cool. Talked with Craig Wiseman about what unit we have and he assured me they had experience with that unit. Was immediately texted by their company with time that a technician would be there… 3-4 pm on the same day.Technician showed up on time, was extremely professional. He ran diagnostics and repaired unit. It was repaired by 430pm.Now that’s what I call great service.!! Invoice sent via email immediately. They have a really good software component to their business.New to Rockport area and this is the first time I had to use an HVAC company in the area. They have definitely earned my business.
The repairman arrived on schedule and identified the issue with our old central ac system. Initially, it seemed like a big problem, but he kept at it and managed to fix it without needing any expensive parts. Given that the temperature inside the house was a warm 87 degrees, his hard work was a true lifesaver. Big thanks to everyone involved! Great company for their excellent ac repair.
I contacted Shellaby AC & Refrigeration to install a UV light in my air conditioning system and the owner David contacted me promptly, explained the process and provided a quote over the telephone. They arrived the following day and installed the UV light. The technician was polite, professional, knowledgeable and did a great job. I will refer Shellaby AC & Refrigeration to anyone in need of HVAC services and will use them again myself if needed in the future. Thank you!
I cant express how impressed I am with this company. Every person Ive interacted with has been incredibly kind, skilled, and thorough. Theyve set up two systems for us and are now taking care of their maintenance and all our needed air conditioning services. Theyre superb!
Very happy with their service. Tech, Craig, explained what they did and how to maintain our system until next scheduled maintenance.
I have the highest respect and confidence in Shellabys skills, ability, and knowledge.They have delivered the best customer service, repeatedly, to me for over 25 years.Regardless of the time of day (or night), they will provide you with STELLAR service.
Excellent service and install. We received several quote and these guys were honest and reliable. Did not try to sell us products we did not need.
Shellaby AC, awesome company quality service, got a Goodman AC unit 5 years ago from Shellaby has worked flawlessl, they did install and ductwork as well, just called out to have the unit serviced after 5 years, unit still in top notch condition, Called them at 11am and they were out here two hours later. Highly recommend these guys. JD Fulton Tx
Excellent service!! Called at 0800..Technician was scheduled and showed up on time..diagnosed problem and fixed the AC…. Text and email notification of the entire process..total prosRay Brunson
We could not be more satisfied with the service we received from Shellaby AC. They stayed in contact to make sure we were satisfied with the job they did as it was a follow-up from a company that did not solve our issues. Very much appreciate their administration and the service provided onsite.
Work was ok but charging $400 for 15 minutes to install a part is price gouging particularly when they do not notify you of the amount until you are invoiced. Poor business practices. When I talked to the manager he immediate;y became defensive and hung up on me. Very unprofessional.
Great crew and team player working together is job get done right.
Jason is very knowledgeable & has a great deal of experience. He diagnosed the problem & fixed the problem within an hour. I am very pleased with Shellaby AC. I am having them do some other corrections that will make the system more efficient.
This company is a breath of fresh air. we have had nothing but issues with contractors in the Aransas pass area. This company quoted me a reasonable price. Sent competition workers and did the job right the first time. The owner also called and followed up with us to make sure we were completely satisfied. He also help us find other contractors in areas his company does not service. I cant say thanks enough and we will be lifetime customers.
Our A/C had issues retaining refrigerant so we called Shellaby for assistance. Their team arrived & identified the leakage, and then swiftly fixed it. Were very happy with everything they did.
Our old air conditioning unit stopped working completely, so we had to get a new one. The technician they sent was on time, very nice, and did a great job replacing the AC.
I normally do not post reviews but I would not use this company if you are looking for reliability and follow through. We had an emergency HVAC issue and were looking for a same day service call. Spoke to a gentleman by the name of David. Said he couldnt make it same day but could come in the morning next day. We went ahead and scheduled him and sent all the information needed and requested. All that to have him NOT SHOW and not answer his phone. I text him and he replies who is this?, I reply with who I am, and he goes silent. Id rather you say you just cannot do the job than go ghost like Im so high school Ex girlfriend. Very unprofessional. Save yourself the time and headache and look elsewhere. ***UPDATE*** Guess who called after reading a bad review. Yep you guessed it. David calls and demands to have review removed using fowl language after his company came up short. THIS COMPANY AND GUY IS A JOKE!!! Oh and FYI he admitted he uses a company to take down all bad reviews. So dont drink the coolade with the good reviews on this page. Im sure all the real ones were deleted.
I had a great experience. The quote was a good price with quality equipment. Scheduling the installation of my new unit was easy. The technicians answered all my questions and concern. Thank you
Shellaby always shows up when they say they will, theyre prompt with their billing, allow for online payments, and I always feel like I got a good value from their service. They will text on a Sunday evening to confirm that they can make a Monday appointment on short notice! They stand out in their field for these reasons. I cant say enough nice things about them!
Top notch service. Technical was right on time. Best communication ever!!! All done and price was super reasonable. Will use again!!!
On time and thorough in their work. Have used for a few years now.
This was another great experience! Fast response and scheduling. Craig found the problem right away. After picking up the part to fix our A/C, he had it back in working order really quickly.
Dave was great when he came out and checked my unit to give me an estimate. He even waited three weeks it took me to gather up the money. Then they came out and replaced the unit on the date and time they said they would. Great service and really nice people. Daves son (Im horrible with names) was so nice even when my card was declined because I didnt know I needed to change my daily limit lol. Just overall a great experience with these guys!
I called on Dec. 30th, and Craig came out the next day ~9:30am, he fixed my AC in about 1.5 hrs and my bill was $282. I am elated because locals were going to charge me $345/lb for freon. Great service and on New years eve!
Workers did an excellent job at replacing our old ac unit and installing our new unit
Shelby A/C team arrived on time and they did an excellent job with my Spring check-up. Makes me feel good going forward.
Same day service mid-July), got to pick my time slot, tech showed up timely, quick competent service on older HVAC unit with perfect results.
The owner is very personable, seems like an old friend. The guys that came and did the work were efficient and very polite. Outstanding customer service and the product David chose for us is absolutely perfect. I would never go to anyone else.
Came on a Sunday!!! Called the night before, have used them since 2006, so nice , very fast, replaced my condensore , still had my warranty on my unit so only had to pay for labor, they also a few years back installed a new vent upstairs, recommend them highly!
I called and ask price for an estimate. I was told estimate was 79.00 dollars. My showed up promptly. He looked at my TRUE refrigerator and agreed it needed Freon. 134a. The plate on the machine says it requires 12oz from empty. Repair man said it was only partially empty and I said go ahead and fill it. He had to install a saddle tap to refill. He was here less than an hour. 134a is (high retail) 10.00 a pound 16oz. And the saddle tap is (high retail) 15.00 No to be clear I didn’t ask before hand how much it would cost. But I was charged 321.00 for the Freon and tap so the total was 400.00. Watch out for these guys
Professional crew handled everything to install our new system. Arrived timely and stayed at I until finished. Far and above the last company we used. Will definitely recommend to all our friends.
I would like to thank Dave for sending Craig out to check our unit. Turned heater on and heard a weird noise on Oct 30,2023. I Called Shellaby AC, got and had appointment for the same day. And by the afternoon noise was gone and heater was working. Thanks Dave.
First time to use and won’t be the last. Immediate response, professional service and reasonable cost. Great job!!!
Craig always does an EXCELLENT job with his work for us!
Late night service call on 4th of July weekend and they saved our day! Quick professional and more than reasonable price for services. I would HIGHLY recommend!
Awesome, professional, knowledgeable, and friendly team!Shellaby AC and Refrigeration is a top notch company! The team worked through the rain and cold weather! They have a great amount of knowledge! They ensure and verify customer satisfaction! I highly recommend Shellaby AC and Refrigeration!
Fast, friendly and competent service, also used Shellaby HVAC for a new installation recently. Highly recommend you use Shellaby Air and Heating.
Easy to contact and set up appointment. Great communication both on phone and texts. Arrived on time and competed service quickly.
Came the same day and helped fix the wiring for my new thermostat. Was also very clear and concise in explaining my AC system and now the house is cool. Highly recommend!
Craig is the best. Added large room to house, need ac duct installed to connect new room. Craig came when initial framing was being done, did what he could then, and came back today to join new room to existing system. Very professional, high quality work. I will use them, and request Craig for any future AC work.
Used this company for HVAC repair and the technician was prompt and clearly knew their business. The problem was fixed in record time. Impressed with their professionalism.
Craig did a great job. Arrived on time, promptly diagnosed problem, communicated effectively and pleasantly, solved the problem in a timely manner. What more could we ask for? Thanks!
Shellabys took 3 weeks to repair my a.c. issue. I have M.S. and trigeminal neuralgia. Heat exacerbates M.S. to a point of delerium and severe mental and physical weakness. For 3 weeks we camped outside with a box fan and an air mattress. It was miserable. They only came by a few times the first week and then once a week until the last day of installation. Our warranty company had an issue with the a.c. company.I paid my 85.00 deductible on day one. That should have been the full amount due from me. On day 18, the a.c. company finally come over with a desperately needed unit. BUT they sprung a 300+ Bill on me after they installed new unit. This was an added charge that was not presented to me until the 2 installers were done. I was beyond exhaustion. No energy, and a non working brain to comprehend what was happening. Only so glad to finally have AIR. Then one of the installers argued with me about the extra amount , remember, my deductible was only 85.00. Thats all. The installer told me, quite sternly, that if I didnt write the check, He was going to Rip that unit off of the pad unless I wrote the check. So I was forced to comply. But I wrote on the check that I was signing it signed Under Duress. He sued me for the check. Its been a tough ordeal for me physically and mentally. Now I will be forced to file charges against Shellabys for putting us through those 3 weeks of hell. I missed work, appointments, and quality of life due to their lackadaisical attitude and approach to solving my a.c. problem. They should stick to the area in which they reside. It seems as though driving to Corpus Christi is too far out of their scope to take care of an a.c. issue in a reasonable amount of time. 3 weeks without air in September is ridiculous. The trip to the Rockport courthouse was long and crippling.Shame on Shellabys ac
They were very professional and respectful, gave me all the knowledge I needed
Shellaby replaced my old thermostat with a new Wi-Fi thermostat. It works great. Thank you for your fast and professional service.
We are glad to have a relationship with a reliable and fair priced hvac company. They do what they say they will do, no run around, no disappointment!
On time, scheduled install within a week of estimate approval. Very informative on how the system work. Left my place just like they found it.
I called and a technician showed up the next morning. Did his work quickly and was gone.
Made appt one week out. Tech never showed up or called. Spoke with owner who said he would get back to me and then avoided my phone calls. Would not recommend using this company
We had a great experience fast efficient very satisfied especially since they cleaned up there mess and didn’t mind the kids and animals running around will definitely use again.
Just had both units installed. Great job. They stayed til job was completed (late evening). Very professional. Very happy.
I called Thursday morning about our air conditioner not working. They had one of their awesome guys out that afternoon and had our air conditioner up and running again!! Thank yall for taking care of us!!
This was the most hassle free ac place I’ve ever dealt with. A professional came right out and fixed my ac issue very quickly and explained what the problem was. Highly recommend!
I had major issues with my system, caught my problum right away. Had it fixed that afternoon, Their team was very professional I will use them again
They are awsome,the take care of there clients ven new ones,fast and reliable,there in top of my book,criage,is well mannered preson ,clean, keep uo the great work.
I appreciated knowing who was coming. Craig texted when he was on the way. Prompt.. Fixed the problem quickly. I will use Shellaby again
Quick and responsive. Had us running again less than two hours after we called!
Only took an hour to fix problem with ice machine
The guys worked hard in awful hot conditions; the units look great and working well===gives me great peace of mind.
Always have been easy to work with. Fast to the call and really honest. They have my business!
Great guys and great work.. would recommend to anyone..
Added 4lb of Freon to recharge system. Great service thank you!
They were the most helpful company here in rockport answered every question with no problems and very friendly I highly recommend this company
Shellaby has been doing a great job at our residence for years.
Technician was very knowledgeable & has a great deal of experience.
Very Satisfied with their work, reasonably priced excellent service, would recommend to other people !
Had this company come out 3 times and they could not diagnose the problem, called express air and they where able to only recognize the problem, but fix it on the spot ! I,ll leave it that !
Could not be happier with the service. Very friendly people!
Thankful to the team here for a job well done!
Very timely, reasonably priced. Overall very pleased
Very professional and nice. Couldnt be more pleased with staff and service.
Always on time. Reliable service.
Always awesome service from these guys.
Excellent service and speedy response for service!
10 out of 10 score - experienced and competent and courteuous
Super efficient and on-time!
Great service, very personable, recommend company
Best in class! Professionalism at its finest!
Quick response and pleasant to work with
Honest and very responsive
Fast and efficient!