Fresh Air LP

I’ve been using Fresh Air for about 5-6 years, and I’m always happy with the service. Marvin is a straight shooter who takes the time to make sure I understand the issue, options and costs. I don’t ever feel like I’m getting anything other than a fair price and an accurate evaluation of what needs to be done and what alternative might be available. I’ll happily recommend Fresh Air to anyone needing HVAC service or replacement in the Houston area.

Grady came out today to do regular scheduled maintenance and investigate some air flow issues. He was great - super knowledgeable, thorough, friendly, and efficient. I am so, so glad we were referred to Fresh Air. They always do such a great job.

Grady came out to inspect and perform regular maintenance for my heating and cooling system. He was friendly, professional and knowledgable. He explained how the system works in a way I could understand. Would recommend him without reservation.

I love Fresh Air LP, Im so glad my realtor recommended them several years ago. All their employees, scheduling office and Jevin are very helpful, knowledgeable, and thorough... Plus my kitter approved of him, which also shows theyre kind and personable. Whatever yall are doing keep hiring great people and Ill keep recommending Fresh Air!

Grady came to do a regular maintenance check and as usual, he was quick and efficient and friendly. Fresh Air is a great company with great people. Also scheduler on the phone is so friendly and polite.

Jevin provided excellent service and honest thorough explanation as to the issue with our heater. We have used Fresh Air for many, many years and they have always been very responsive and efficient in any repairs or system checkups they have performed.

Long term customer.Enjoy the peace of mind of the fall and spring preventative maintenance plan.Latest visit from Grady. Call in advance ahead of arrival, punctual, and professional.Would recommend.

Marvin came by same day to have a look at our HVAC system after our furnace wouldn’t ignite. He arrived promptly, introduced himself, and asked questions about the issue we were having. He got up into the attic and immediately got to work. He was able to diagnose the problem quickly and replace a faulty sensor on our Honeywell zone panel. Because I’m a curious person, I joined him in the attic and he explained to me how the system worked, and what he did to confirm the issue. I definitely appreciated him sharing that knowledge with me. He gave us an upfront price for the sensor replacement and proceeded to swap out the bad sensor. Once replaced, he tested the system again to ensure everything was running as it should. I’d not hesitate to contact Fresh Air LP and hope all of their tech’s are as great as Marvin was!

Fresh Air technician Jevin did a great job servicing our Carrier system for fall tuneup. Jevin is very customer focused, explained all work being completed, answered all questions, and made sure system was working 100 % properly. He takes pride in his work and Fresh Air company making sure the customer is a very satisfied customer.

My a/c unit was short cycling, and Grady with Fresh Air was able to come out the next morning to assist. He explained the problems with my unit in detail and got the issues resolved in no time. He was very informative, and his thoroughness was much appreciated. The team at the office was also very helpful and friendly over the phone. I have nothing but good things to say about the entire team!

Grady and Fresh Air are great! Theyve been doing all my HVAC maintenance for a while and Im very pleased. Grady did a fast and helpful winter check up today.

I received maintenance today from Fresh Air. Marvin provided excellent service, He provided detailed and helpful information. Im a visual person so the detailed info provided along with pictures was much appreciated...We need more people like Marvin. I highly recommend Fresh Air for all your A/C and Heater needs...Thank again Marvin !!!

Excellent service provided by Jevin. I fully recommend him. He is very knowledgeable, passionate about what he does, and goes the extra mile for the customer.

Jevin is always on time, asks good questions and offers good suggestions. i have confidence that Jevin and Fresh Air installed in 2019 and continue today to maintain my HVAC units in top operating condition with my semiannual PM plan. Steven Smith

The technician, Jevin, was very detailed and answered all of my questions professionally. Highly recommend. He showed up on time and was very respectful to the house with boot covers; not many of the service technicians wear boot covers. Keep up the great work, Jevin, and I will see you in the Spring.

Marvin came by today to do my winter maintenance check-up at my new house and he was truly outstanding as always. He is super courteous, polite, extremely knowledgeable and he always takes the time to show me and explain whats going on with my HVAC system. Truly a wonderful experience whenever Marvin comes by! Merry Christmas and Happy New Year!

Highly recommend Fresh Air; very pleased with the service I received. Jevin is very knowledgeable. He addressed all of my concerns and answered all of my many questions in great detail. I really appreciate the time he took to assess our issues and explain our options!

Jevin is a great and knowledgeable technician. One trip to fix all the problems and assure we will have a cool nice summer

Grady came out for a routine inspection and was exceptional in addressing my questions and concerns. This is the 2nd time he services our home. Thanks!

Trusted A/C service. Jevin Goleman solved our zoned air heating problem on Jan. 16th. I highly recommend Jevin if you have a zoned system that needs service and repair. He is great at diagnosing and solving the problem.

Fresh Air installed our A/C and has serviced it since then to keep it up to date every spring and fall. It was the best decision. They were very reasonable on the initial purchase and perform an excellent job when they come out twice a year to keep it up to date. I like that they send the same service guy Grady every year. He is very kind and does an excellent job. I highly recommend Fresh Air.

Jevin Coleman let me know when he was on the way and arrived promptly. He was courteous and professional and explained that he could install an attic tent since the attic stair seal is failing. He was effective and kind and even helped me with the smoke alarm battery I was changing in a matter of minutes. Since I am chronologically gifted time spent on ladders while teaching over my head make me nervous. I appreciated his kindness very much.

Fresh Air is a very professional company who gives impeccable service! I want to shout out to Evin today for really spending a good amount of time today to try to figure out what was going on with our Unit. I also want to thank Grady and Taylor for working with us on this issue as well from this past Thursday and Wednesday! I highly recommend these people if you have any issues with your air conditioning or heating! They also have amazing emergency 24/7 service should you need someone right away! Thank you Fresh Air!

Marvin was excellent in the service he provided. As a new house owner going into my first Houston summer, I had to make sure both units were up and running efficiently. Marvin did an excellent job of educating on me on what additional improvements needed to be made, being transparent in everything he had identified by providing useful suggestions, and went above and beyond in the routine maintenance needed for both units. Very knowledgeable, cordial, and productive in his approach. Highly recommend Marvin, Chandler, and Fresh Air for running such a great company and providing an elevated service.

Just finished the first service and maintenance call with Fresh Air, LP that had been recommended to me by one of the company’s existing clients. And just like I had bed told the service was excellent. The technician, Jevin, arrived punctually, and was very thorough explaining the process as he went through the Spring inspection checklist. He was very thorough in his explanation of a problem he identified and what the possible future result could be if it weren’t addressed at some point. I highly recommend Fresh Air LP for their excellent service. And professional demeanor.

Jevin was very helpful in answering all my questions and explaining everything. I was very pleased with his work. Keep up the good job.

Marvin did a great job fixing my airconditioner that kept blowing the breaker. He was efficient and quick to discover and fix the problem.

I was so pleased to have Jevin come out the same day I called! He listened to all my concerns, and took the time to explain exactly what was going on. Thank you!!!

The people at Fresh Air are amazing. One of my units stopped working during hurricane Beryl. Despite the fact that they were extremely busy, they came out in a timely fashion. I actually got three bids and their bid was only $2000 higher than the lowest bid but included two variable compressor units and 2, 16 seer units ratherthan 4, 15 seer units. They really listen to what I wanted It was too wet for them to initially install the units outside, but they kept in touch and did the work as soon as it was dry enough. Their work was exemplary. They put down paper in the house and booties so that they would not track dirt and mud into my home They were so polite and professional. With Carrier, they have an excellent maintenance program. I rarely write reviews, but I can’t say enough good things about this company.

Marvin took very good care of us. Explained everything very well and got us back up and running. Trustworthy and efficient

Grady was a terrific technician. He arrived on time and was ultimately professional! Although he suffered a wasp bite while servicing my outside unit, he continued to complete my service with a great attitude! He answered all my questions easily. He was terrific!

Grady, the technician, was great. Very efficient and knowledgeable. The appointment was to have been yesterday, but the company’s appointment staff had made a mistake so the appointment did not happen as planned yesterday. The manager talked to me about what happened, understood the urgency of the appointment, and made sure it was the first appointment of the day for Saturday. Not great for that to happen, but they did a pretty good job of service recovery. I have used them for 15 years, and this is the first significant problem I’ve had with them. Knowledgeable technicians, honest and good to work with.

Fresh Air has been servicing my AC for almost 6 years, and they do a wonderful job. They are always timely when needed, and also remind me when a check up is needed. Jevin has been performing service checks for my home for several years, and always goes above and beyond. He keeps me informed and is very professional.

Jevin came today to diagnose one of our AC units. He was very courteous, worse shoe covers when in the house, and did an excellent job explaining the issue, the repair, and any follow up questions I had.I appreciate that he did not try to upsell me, but explained the pros/cons of each situation. I’m very happy with the service today!

Jevin was awesome! He provided a thorough check up for my two systems and even taught me a few things to help the efficiency of the systems. Highly recommend Fresh Air for installation and regular maintenance! You won’t be disappointed!

Jevin did a great job with our fall checkup! He is knowledgeable and answered all our questions.

I recently had a maintenance visit from Fresh Air for my air conditioning unit, and I couldn’t be happier with the service provided. Jevin arrived on time, was extremely professional, and took the time to explain everything he was doing.He thoroughly inspected and cleaned the unit, and his attention to detail and the care taken to ensure everything was in perfect working order was excellent.Additionally, Jevin answered all my questions patiently and gave me some excellent tips for maintaining the unit between services. The entire experience was seamless and stress-free.I highly recommend Fresh Air and Jevin for their outstanding service. They have definitely earned my trust and future business!

Grady was great! He came in and fixed a problem that wasn’t even related to the AC. Fresh air always comes thru when I need them!!

Grady did a great job of diagnosing and fixing the issue in a timely and professional manner. A+ service.

Jevin is most thorough, knowledgeable, and courteous. He answered all my questions and made some adjustments to make my HVAC work best for my needs. I highly recommend Jevin and Fresh Air.

We have been using Fresh Air for our HVAC maintenance for over 30 years.We had our AC check up this week with Grady. We have a preventive maintenance agreement that is very reasonable and I would highly recommend having one as it provides routine maintenance to prolong the life of the system, as well as catching potential issues.Grady was professional, efficient, knowledgeable, pleasant and friendly. He explained what he did and made some recommendations, no pressure.We highly recommend Fresh Air, Grady or any technician with this company, all top notch!!Terri and Mark Scott

Excellent service from Marvin, who got my air conditioning working late in the evening on July 3rd. Saved my family and our 4th of July hosting plans. Courteous and took his time explaining the situation with my 16 year old system.

Jevin did A great job on our regular inspection, and also worked with people from Coit disconnecting air ducts so they could clean our dryer vent and keep our house from burning down! Fresh air has taken care of our AC needs two houses so far. We trust them to do right by us. Their representatives are always smart and well informed.

Omigosh! This is the service of our dreams. Technician Grady Duvall came today for a first visit and did everything our former service should have done: Explained the controller the previous service installed and gave us written instructions for it, changed filters, cleaned the A/C system throughout, tested for and reported on many issues, etc. Grady was very patient and informative. We signed on for their maintenance plan and look forward to getting the same excellent service every spring for A/C and every fall for heating. Highly recommended!

Fresh Air has taken care of us over 16 years and 2 system installs in 2 different houses. Always professional and courteous. Today’s service from Jevin was no exception, explaining the problems and taking me through each step. I would have no hesitation recommending this HVAC company.

Jevin was vey thorough with his assessment. Our home has issues with leak and with his expertise we kinda figured out the root of the problem. Highly recommend Jevin and the company!

September 12, 2024Thanks for the Great Service!Grady and Eli are definitely Top Notch!!Both individuals answered all my questions! And they both are very respectful and I could tell they enjoy the craft as being a great AC servicemen!Thanks you Fresh Aire.And relay my comments to the owner of this company!RegardsDaniel DelgadoSo glad to do business with Chandler and your company Fresh Air LP!I would like to thank your Technical Installation Team that came into my home and did a Great Installation. The questions I had for them during the installation, they had no problem answering my questions. Top Notch communication during the installation.Carrier HVAC system was exactly what I wanted and expected.And knowing that I got a top notch brand and equipment!Job well done!Chandler is an outstanding individual and his salesmanship was quite transparent, as explained the whole process from Start to Finish!!Thank you Fresh Air LP.

Jevin spent hours at our home diagnosing a complicated air conditioning issue we were having with our upstairs unit. He called for advice from a mentor and figured out what the problem is. We are so appreciative of his thorough work!

Just had my spring maintenance check today with Jevin Goleman. He did an excellent job in educating me about my system as well as giving recommendations to help keep my system running at peak performance. Very clear and confident communicator. Overall outstanding service!

The service technician arrived promptly as scheduled. He was courteous and considerate of the floors and furniture as he worked. Grady explained what he inspected and reviewed the equipment with me. Offered info on some equipment which is available to help with moisture problems. No pressure to purchase. Fresh Air’s representatives have always been helpful.

Grady has excellent communication skills. He provided great service during our 6 month AC checkup.Fresh Air is highly recommended.

Marvin came by and checked our units. He helped to educate us on what he found and gave very valid recommendations. I appreciated that he took his time to explain what he found with our system and showed a great deal of patience with my many questions.

Best HVAC company Ive ever called!Fast response, professional and courtious service staff and office people that you can actually get on the telephone and speak with.Most importantly, they are excellent troubleshooters and work until they find and resolve the issue, not passing the buck to someone else or another trade.I sincerely appreciate the service and quality, Ive been so disappointed with other HVAC companies that I didnt think any good ones still existed.We fully recommend giving these guys a call, I switched my preferred dealer to them already, no more of the big national companies that disappear after the sale!

Asked for a comprehensive evaluation of an existing system that is having repeated problems. Fresh Air sent Jevin G. To run a complete diagnostic and performance evaluation. His thoroughness and attention to detail listed the numerous little items that explains the inefficiency of the overall system. ie. He knows his stuff.

Grady and Eli did the fall check up for our AC system. They explained everything and gave a few tips to keep everything running smoothly.

Jevin did a great job of explaining the issue and how we can move forward with different solutions. He had great customer service and Fresh Air did a great job hiring such a knowledgeable and efficient technician.

Jevin from Fresh Air was awesome. He is very knowledgeable in his work and gives you all the information you may need to make the best decision for your project. He was in our attic for a several hours working on our AC unit’s drain line. He completely cleaned up the clogged drain line, rewired portion on the unit that sends power to the thermostat, and provided me with the information and steps to keep maintaining the drain line clean. Thank you, Jevin.Jalal

Jevin came out on a Sunday on short notice and did a great job fixing the problem. He also explained everything thoroughly and did not oversell services. I am very pleased with his work.

After our office A/C went out during the hottest days of summer, the A/C company we have done a TON of business with never responded. I received a referral for this company, and specifically for Grady, and I am grateful I did!!! I was expecting hassle, delay, and high prices given the heat wave, especially as I was a new customer, but I was scheduled IMMEDIATELY, even though it was a remote location. Grady was prompt, professional, friendly, and super polite. There were no sneaky charges or over-charging because I am a woman, and no concern regarding his ability or skill. Definitely glad I made the call, and I highly recommend!

Fresh Air took great care of us when our ac unit failed on a weekend in July. Sonny and his employees are the very best in the business. We are customers of about 35 years and have never had a negative experience with them!

Grady was thorough, friendly and efficient. He explained everything clearly and returned things to their proper places before leaving. I appreciate his respectful attitude and careful attention to his work.

Marvin came by to review and quote ductwork requiring rework for an ongoing remodel. After careful review of our requirements, he and his office team promptly assembled a quote and scheduled the work. His attention to detail, AC system knowledge and suggestions, made it easy to make a prompt decision to move forward.

Grady, the technician, was great as always. Very efficient, knowledgeable, and friendly. Fresh Air in general provides the best service we have every had for our HVAC.

Was able to schedule seasonal maintenance within 24 hrs. Jevin diagnosed the issues we had and solved the problem in the most cost-effective way possible. I can tell he enjoys his job and likes helping people, which is always a breath of “fresh air.” Always been pleased with Fresh Air’s work and customer service.

Good service and very patient. Technician Jevin Goleman did his work very well. Thank you

Grady, my service tech was amazing. He thoroughly checked everything, and explained every step he was doing. The company is very good about communicating, they are on time, and they will give you a call when they are on their way. I would highly recommend Fresh Air for your ac and heating help.

Jevin came to my home for the annual spring checkup. He was professional and knowledgeable and absolutely wonderful as he explained all that was going on with my air conditioners. I so appreciated his patience and his ability to help me understand what my system was doing. He listened to my concerns and gave me multiple options. I would recommend him and his company Fresh Air to anyone in need of AC! I look forward to the fall check up as I know my air conditioning units will be well taken care of!And a big shoutout to Josie who is always friendly and kind when helping me book appointments. She is awesome!Fresh Air is the best AC-Heating company I’ve ever used!!!

Jevon was outstanding. HVAC is working. Took time to explain everything.

We just had our yearly A/C check. Grady was our technician. He is knowledgeable and personable. We have used FreshAire for 12 or more years. We recommend them!

Chuck M and Renes crew did a great job replacing our duct work last week. Of course, I always enjoy working with Chuck, hes a real pro. The entire team worked very efficiently, finishing that very large job in one day!Marvin A came out yesterday to make final adjustments and balance airflow across the new system. He also reinstalled a loose thermostat, removed old dampers from two air registers, and cleaned insulation from most of the registers.All the Fresh Air personnel I have dealt with over the years were highly proficient. Fresh Air is a reliable, first-class company.John Goodpasture

Great service by Grady. He is very professional, does thorough work and very friendly & pleasant. I have been using Fresh Air for years and they have always had great service by everyone I deal with. I highly recommend them.

Grady was excellent. He arrived in time, and also waited while I was a few minutes late. He explained everything throughout the process and in a way I could understand. We are so glad we found such an informative ac company! Thanks so much Fresh Air

We have done business with Fresh Air for around 40 years. Their techs are professional, knowledgeable and kind. Grady came today. He took care of the Fall heating system checkup. He was on time and thorough.

Jevin was excellent! Quick response and fix time. He was up front and forward with everything included in the repair and the cost associated with it. No surprises. Very pleased with the work done!

Jevin was exceptional, professional, informative, and very kind! He walked me through all the necessary steps to take to keep our air running smoothly and checked our air vents/made sure I ordered the right size filters! Very pleased with the service and hospitality.

We requested a technician to inspect/service our HVAC system since it had been several years since this had happened. More importantly, I wanted a soft start so that we could run the A/C off a generator. The service date was surprisingly soon after our request. The tech, Jevin, arrived punctually and conducted himself very professionally..Unfortunately, our evaporator coil had a leak. This was not entirely unexpected, since our system was 12 years old. One can grumble at what feels like a short lifespan, but this is the reality of todays systems..On the plus side, our system already had a soft start. Jevin indicated this to me, when he could have replaced the component and I would not have been the wiser. I appreciate such solid integrity..Jevin explained the different options: replacing the coil, replacing the system, or upgrading the system. He gave me benefits to each of the options, such as just replacing the coil if were planning to sell the house soon; this would push the replacement onto the future buyers, which I would be perfectly fine with doing..He also answered all our questions, no matter how petty. We came to understand the implications of our decision..In the end, we have decided to replace the entire system and are anticipating their firm quote. For my part, my decision was based partially on my perception of Fresh Airs and Jevins integrity. I have used Fresh Air in the past for a different property, and this experience has simply reinforced my belief that they are a solid, honest, competent company that I can build a relationship with.

After struggling with AC issues for the past few years, we decide to try Fresh Airs services recently. They were able to idenfity a major problem caused by shortcuts taken by another company during the installation process.Weve worked with Camilo, Isaiah, Allen, and Grady over several days this week. I appreciate the quality of service theyve provided, along with their willingness to go above and beyond.They installed a new unit for us today, and during yesterdays visit they even took the time to make some temporary changes to give us some relief while waiting for the new installation. They also assisted with installing new thermostats.All of my interactions with Fresh Air technicians have inspired confidence and we will definitely be using them going forward!

What more can I say but, Marvin is a very genuine, caring individual. There is not many people in Houston area let alone the world who will stop what they are doing and actually help someone in need.So my ac went out last night and I am no h vac tech, but I know enough to get by and check simple common issues. I first checked the capacitor and bingo that was the issue. I replaced it but still nothing.. called Marvin and told him what was going on and told him I didn’t have the money for the service call and was hoping he may give me a suggestion. He suggested looking at fuses on control board so I did and found bad fuse. Now this was several calls later of him giving me tips. This is the type of service that get you life long customers. You can’t see everyone as a dollar sign and sometime it’s ok to help when someone is in need. He saved my night and really made me realize that there are Greta people in the world. Marvin if you read this I want you to know that no one has ever done that for me and in the next year or so we will inevitably have to replace whole unit and I know for sure where I will be coming now. You just got your self a life long customer for taking 10 min out of your night!!! Thank you!! And god bless!!

I want to thank Marvin! He made my husband and I night….. we didn’t have money for the service call and he took 5 minutes of his time to explain a simple fix over the phone. This immediately fixed the problem. I was hot all day and about to throw up so I really appreciate the time he took to help us out. I give this business 5 stars and will recommend them to friends/ family in the future for their professionalism and eagerness to help others.

Jevin was a very good personable technician will gladly use him again in the future!!!

Jevin came out for our first maintenance appointment. He was fantastic! He took his time making sure everything was working properly, but more importantly, took his time to answer any questions I had and educated me on things I needed to know for our AC! Lifetime customer and will definitely be recommending Fresh Air! Thanks Jevin!

Service with owner Sonny and Fresh Air company since the 1990s - always responsible and excellent work with our Carrier products. Highly recommend this company.

Another great experience with Fresh air.As a realtor this is why I have full confidence in repeatedly referring them to my clients for any of their Hvac needs. I personally have kept a maintenance contract for my homes with fresh air for over 20 years.Having some past coil issuesJevin did a wonderful job of explaining everything and giving me information on the cost of waiting through the fall or taking care of the issues now. I never felt I was being upsold and have had the same great experience with Marvin. Both are outstanding techs and I would highly recommend them both as well as fresh air to any of my clients.Mike ErskineRemax Fine Properties TX

I have been a customer of Fresh Air for 7 years and I have a service contract. They are easy to work with and always professional. I always feel I get honest and professional service and advice. A broken A/C is always ugly in our area. They are not the cheapest, but with A/C you get what you pay for. There is great value in trust. Thank you to Carlos for coming out on a Sunday morning to save our weekend!!!

Annual inspection of the heater. Grady took the time to inspect all aspects of the heater operation. Ensured the unit was functioning the way it should with no problems. Checked the unit for carbon monoxide leaks and then scanned the house for CO. Grady was on time, professional and courteous.Good job.

We’ve used this company to service and repair our AC unit since we bought our home last year.We’ve needed several repairs and the servicemen and office have been responsive, and very efficient. There’s a gentleman named Greg who helped us recently and he was stellar.i highly recommend this company.

Kevin Goleman was great and very thorough he was really patient and explained everything very well…customer service is great the scheduling was easy talking to the service manager was easy…great work. A bit pricey with repairs but it is what it is.

I highly recommend Fresh Air. I have been using them for years. Grady did an excellent job. Friendly, cordial, and informative. Could not be any happier with my service.

Jevin performed with a high sense of ethics and showed professionalism and integrity. He was polite, kind, patient and compassionate. These are rare characteristics to find in people nowadays. I want to say thank you for the time he spent educating me and helping making the right decisions to fix a problem created by someone else that was the inverse of what he was during his visit. Thank you Jevin and Fresh Air. I highly recommended them.

I recently had the pleasure of working with The Air Fresh - Air Conditioning and Heating company and their technician, Jevin Goleman, and I must say, the experience exceeded my expectations. From the moment Jevin arrived at my doorstep, I could sense his professionalism and expertise.Jevin showed a remarkable amount of knowledge and skill when it came to diagnosing and repairing the issue I was facing with my air conditioner. It was clear that he had a deep understanding of the inner workings of HVAC systems, and he quickly identified the source of the problem. Not only did he fix the issue, but he also took the time to explain every single step of the process to me in great detail.What impressed me the most was Jevins ability to break down complex concepts into easily understandable terms. He patiently answered all my questions and made sure I understood what was happening with my air conditioner. His thorough explanations gave me confidence in his abilities and reassured me that I was in good hands.Thanks to Jevins excellent work, my air conditioner is now running smoothly and efficiently. I couldnt be happier with the results. The cooling performance has vastly improved, and the comfort level in my home has significantly increased.I am more than pleased with the service provided by this A/C company and specifically with Jevin Golemans exceptional skills and professionalism. He went above and beyond to ensure that I was satisfied with the outcome. His dedication and attention to detail are truly commendable.Based on my experience, I have no hesitation in recommending the Fresh Air company and Jevin Goleman as a technician. Their commitment to customer satisfaction and their ability to deliver quality results is evident. If you find yourself in need of air conditioner repairs or maintenance, trust me when I say that this company and technician are the ones to call. You can be assured that I will be recommending their services to my friends, family, and anyone in need of HVAC assistance.

Jevin was great; he answered all my questions! He even took me to the roof of my building to show me the condensor for my unit and explained what needed to be done.

I have used Fresh Air for about three years and have been very satisfied with their technicians to perform regular maintenance on my units. Both Jevin and Taylor are excellent technicians and do first rate work on the units and also answer all my questions I highly recommend this company and either of these technicians if you want quality service.

I’ve been using Fresh Air for years, always on time and friendly and informative. Loved having Grady today, ran a thorough check of my system and found and fixed an issue.

My new technician, Jevin, was able to answer all my questions as well as provide information to help me make my decision for a new AC unit more confidently. I would strongly recommend him to others based on his friendliness and knowledge.

Jevin came out to assist us with damper problems that weren’t performing as expected. He worked hard in our sweltering attic and got our system working as it should. He then checked the entire system and gave us a clean bill of health. Jevin exceeded our expectations, which will keep us a Fresh Air customer for life!

Grady with Fresh Air checked my furnace as part of my annual contract this morning. He was very professional, knowledgeable, efficient and polite. I recommend Fresh Air for your heating and HVAC needs.

I have used this company since I moved my father and I into my home in 2014 for maintenance, after referral from family friends.. Well this summer finally overworked the original AC system. We first thought it was enough to replace the fan motor. That wasn’t enough. They were able to talk me down and several times saved me from spending extra money when it would’ve benefitted an “extra visit.” We spoke to the owner, Chandler and he was accommodating and one of his crews replaced the system and we were able to get the home cooler thank God! Chandler and his people at fresh air were able to carefully get my furnace upstairs in without any major reconstruction of our attic door. Through the whole process Chandler and his crew made the process less stressful. We’re really grateful and will continue to use Fresh Air.

We have been using Fresh Air for years. We recently had them install an entire new Carrier system. I cant say enough good things about them. Their people are all very professional and their prices are very reasonable. They do great work and all ways stand by their work and products that they sell. We love Chuck the technician who we ask for most of the time but all their techs are great. You cant go wrong with any of them. They did a great job putting in our new system. They made it easy for us to decide because they have so much knowledge on air conditioning and what our needs were. The owner of Fresh Air even called to make sure we were happy and completely satisfied with everything and still stays in touch. Like I said they really stand behind their work. Our sales person name was Andre he was very helpful in the process so if you are in the market looking to by a new system or repair your old one these are the people to call. We look forward to doing doing business with them for many years to come. Thank you Fresh Air for all your help and service over the years. Great people!!!

Grady did our fall heating checkup. Hewas quick and thorough an gave our systems a go for the heating season. I would recommend Fresh Air for your home heating and cooling.

Weve been customers of Fresh Air for over 10 years and across multiple homes. We have always been pleased with their work, fairness in pricing, and honest/ethical customer service. Our most recent visit was for a late-in-the-day call for a system that wasnt cooling properly. Even though they had MANY service calls ahead of ours, they had a technician at our house within 2 hours of my calling. Our technician, Marvin, was prompt, explained everything he was checking, and was honest in his diagnosis. As soon as he arrived it started pouring, but that didnt stop him from standing outside and troubleshooting our outdoor unit, in the pouring rain. Lucky for us, it was just operator/customer error, and nothing was defective. We never feel as if we are being unnecessarily up-sold on items that we dont really need or being told that something needs to be replaced when it really doesnt. Having a dependable and ethical HVAC company that you can rely on is comforting, especially in our harsh Texas climate.

Fresh Air did a great job replacing my a/c and then providing preventive maintenance. One of their techs, Carlos, could not have been more professional and even adjusted dampeners to balance airflow.

I do regular Spring/fall maintenance every year with Fresh Air. They are professional and trustworthy - I highly recommend. I do always ask for Marvin Arias - who is a very professional and trustworthy technician- when you find a good technician like Marvin….hold onto them!

Marvin came out today and did a spring check up on our AC units. He was very thorough, professional and friendly. We’ve used Fresh Air for over 20 years.

Javin is an excellent employee who took his time to explain all the problems we were having with our A/C and his recommendations for either repairing or replacing our system as it was 10 years old. He is very knowledgeable in his answers to all our questions. He took his time and did not leave until all our many questions were answered. Thanks Javin for being such a knowledgeable, excellent employee.Wendy and Rick

Jevin was really knowledgeable. I had zoning issues on my AC unit and two other companies looked at it with no idea on how to fix it. Jevin figured it out really fast and has our AC running normal. He was also great at educating me on the issues and proper use of things. Price was also extremely reasonable. I plan to use Jevin and freshair moving forward.

Great service - Jevin was very thorough and explained things really well - plan to continue using Fresh Air for servicing our AC going forward.mark

Called Fresh Air and spoke to Jimmy at 9:30 AM and Allen fixed the problem by 12:30 same day. Exceptional service. Allen explained the issue and solution. I had a great experience and signed a year contract without any hesitation. Thank you Jimmy and Allen!

Technician Jevin performed maintenance of our A/C. He listened the story of issues, performed full diagnostic, shared all of the results and provided detailed explanation and applied the fix (refill the refrigerant). Very pleasant behavior and knowledgeable person. Highly recommend the service company and specifically technician Jevin.

Fresh air has been amazing at taking care of our A/C issues that were from fault from a previous company. Thank you for all of your expertise and getting us back in working order during the hot summer!!

Always a pleasure doing business with Fresh Air. Grady is always prompt, friendly and explains everything in detail when making recommendations for service issues.

Had routine maintance performed today. The HVAC tech Jevin answered some questions regarding possible UV installation and was kind enough to go into some detail for my nerdy old brain. He was a great example of having professional knowledge and being a professional. Thanks Fresh Air!

We have used Fresh Air for 10 years now. They performed regular maintenance on our original HVAC unit and recently installed a new Air Conditioning unit. The technicians are professional and always helpful. Thank you to Alan and Taylor.

Great guy Jevin. Had a problem with a fan unit keep shutting off after 15 minutes. On the phone he was able to help me diagnose it. Something simple I overlooked. Turns out the capacitor rating didnt match the fan motor. All is good now.

Grady was very through and explained everything about my system noting any problems and best ways to improve. The service he provides is professional and confident.

I contracted this company for my Studio Dental of River Park office. I had the pleasure of working with Josie from the call center who set my account up and took payment seamlessly. On the service date, Allan and Marvin were on time (they even came early!), professional, knowledgeable, and courteous. I definitely recommend this company.

Prompt/quick service. No complaint at all; just great service.

I called on an early Sunday, thinking i was probably going to have to wait forever to get an appointment for my heater. Its a cold day, in the 40s IfI remember correctly, but he still came in with a smile and was ready to solve my problem. And he did. Less than 30 minutes my heater was up n running..He was very knowledgeable n kind. Thank u again Carlos.

I never thought Id find myself writing an outstanding review for an A/C & Heating Company, but Ive got to give it to FRESH AIR, LP - they have the whole package deal that customers just love! The family business that hires staffing who cares about their business and represents them well w/pride. They are polite, professional & will bend over backwards to do business w/you. These people know everything A/C & everything heat, to the point that they can explain the technicals in laymans terms. b/c they understand if we understand, business is always better. I liked being made to feel like my business mattered, not just my money as their paycheck. I feel like I cant say enough good about the Roncancios, but I think Ive said enough to interest & not bore the public w/one of those reviews that never end!

Thank you Jevin for being such a reliable source of information. Jevin was very detailed in caring for my AC system and helping me understandwhat the problem was and how to prevent it. I highly recommend him.

Really amazing and professional. Had them check out a struggling AC, they fixed it and offered a reasonable maintenance plan to check on things a couple times a year when seasons change. Theyve proactively called and sent reminders to make sure these visits are scheduled. When they show up they dont just check the box, they actually made sure every part of the AC was good to go. Made me feel lucky I found them.

I called for a potentially urgent concern at 8am and they arrived by noon. They fixed my issue and performed a pending winterizing portion of my maintenance plan. Great customer service! Jevin is a great technician and takes the time to explain what’s wrong. Working with Fresh Air is a pleasure !

Jevin was fantastic and extremely helpful. Answered all of my questions with great detail and enthusiasm. Will always be asking for him to come service our system

Grady arrived within time promised. He was friendly and knowledgeable. He determined the issue quickly.

Jevin was absolutely fantastic, very informative, got the job done quickly and correctly. He walked us through everything and was dog friendly! I will be requesting Jevin for any other needs we have!

I have had technicians out from this company about three times now, every time has been a wonderful experience! Very professional, honest, hardworking, polite, and knowledgeable. Today, I had Jevin G out to my home and he is as good as it gets. Trying to meet all my AC/Heating needs while working with my budget. Give them a try and you will be happy you did... I would know because I have used all types of companies in this area for over a decade. :)

Fresh Air made the appointment setup extremely easy. I was able to obtain same-day service for my nonfunctional a/c unit. Service technician, Jevin, was friendly, professional, and knowledgeable. I will recommend Fresh Air going forward .

I’ve been working with this company the last couple years, and more specifically, Jevin. We recently purchased a house and we called and to get spring maintenance done and learn more about the overall condition of the system. Jevin patiently walked me through 2 minor issues that had be documented on our inspection report, talked me through options, and explained that they were both minor and set my worries at ease.I accompanied him as he did his inspection and maintenance. Again, Jevin educated me on things as we went and explained to me about the REME filter system that could help alleviate my allergies. He wasn’t pushy or salesman-like, but rather listed their pros and gave his honest opinions that I’ve come to trust and value over the years.I highly recommend Fresh Air, and their entire team.

Jevin Goleman was extremely helpful in educating me about my new HVAC system. He answered all of my questions and was so friendly. I highly recommend him as a tech.

Serviced my A/C - Furnace. September 2024Highly recommend this company to anybody looking to get they A/C serviced!!!💯

I have been a customer of Fresh Air for 20 years. Their sales staff and technicians are knowledgeable, courteous, and their work is first rate. They have been available at a moments notice when needed. When replacing my central air, they corrected errors and deficiencies made by the builder of my home, and I now have a much more efficient system. I have always been pleased with their work, and recommend them highly.

Fresh Air was recommended to us many many many years ago and weve never wanted to use anyone else since!We love the family feel of this company. They really do care about doing the right job and always explain what they have to do. And I appreciate how they care about keeping my house clean when they have to go inside and out by using their shoe covers!I recommend them to everyone! We heard about them from neighbors when we first moved to First Colony and I pass their info on to new neighbors.

Although this feedback is long overdue....better late than never.Excellent customer service & maintenance work by Alan today & at every service visit each year....he listens to my concerns & takes the time to answer questions regarding the operation of my a/c & heating units....very knowledgeable.I look forward to his service visits each year as I know my units are in good hands & care.Thanks for having such an amazing & awesome service technician on your team. Hope you can recognize his valuable hard work. Thanks

Jevin goleman very patient and helped me answer many questions，thank you so much.

Ive used Jim Patel at A&M Air for 30 years. He was ill today, and recommended Fresh Air. They gave me same-day service, did an excellent job - and didnt try to sell me equipment I didnt need. It was a simple fix. They were also very careful to not poach me as a client. I was impressed with their integrity and service. Great job - thank you so much!!

Fresh Air has been taking care of my familys HVAC for 45 years and they never disappoint. Over the years, they have provided every type of service and repair you can immagine, and they are always fair, well-skilled, timely, and professional. I had a regular maintenance done today, and I am always impressed by the courteous, professional manner in which their technicians comport themselves. Josie in the office is always helpful, and I find it comforting that a familiar voice is there whenever I call. Thank you, Fresh Air, for all your years of excellent service! Barb Bacon

Grady was very polite, professional and explained how the AC worked in detail and how to restart it in the future.

We recently had a new Carrier high efficiency 26 seer system installed in our home by the team at Fresh Air. I can’t say enough good things about the crew that was at our home. Allen, Rene , Jaime and Manny did an awesome job and really went the extra mile to take care of our home. If you want the best quality and professionalism call Fresh Air.Kathy

Marvin was excellent, I’d highly recommend him specifically with Fresh Air. He was fast, helpful in his explanations, and professional. Thank you!!

Jevin was a wonderful help in a tough spot! Professional and thorough.

Grady quickly and efficiently took care of our issue. He was very polite and professional and did not mind me “ supervising” his work!

Our pups chewed up our wire behind the AC unit which resulted in no AC. I called Fresh Air, L. P. for emergency service and got an answer almost immediately. The technician, Jevin, called and explained everything before heading over. Upon arrival he was very kind, professional and knowledgeable. He knew exactly what needed to be repaired and got right to work. Right around an hour and our AC was back up and running! After repairs, he patiently waited to make sure our system was running properly. He also gave us maintenance tips to keep our system running like new. Thank you so much Jevin and Fresh Air, L.P.!!! I will definitely suggest you to everyone for their AC/heating needs!!!

Fresh Air, L.P. installed a new air conditioner and ductwork in my home in April 2017. From my initial dealings with Andre, he was informative and helpful, but never pushy. He helped me to understand my potential options, gave the pros and cons for each, and really helped me to feel like I was a part of the process. The installation team were quick, professional, and obviously very good at their jobs. They asked poignant questions, especially for the ducting, that really helped me to get the most out of my purchase. It was a true pleasure to work with Fresh Air, L.P., and I highly recommend anyone looking for a new air conditioner (or even maintain your current one), to give them a call.

Jevin could not have more pleasant and helpful. I signed a service agreement and will be putting Fresh Air to work every time I need them moving forward.

Had them out to my home in 2015 I already knew that I had lost my AC charge from a rusted connection at the dryer Taylor came out and welded a new dry on he then checked the system with air pressure to make sure there was still no leaks when he showed me how my system was still having a leak he said that my coil in the attic probably was leaking and suggested I get a new system because of age?? little did I know that this is a trick to show you a slow leak in the system? Luckily I have a neighbor who is employed by a major school system in heating and air and he added a bit more air pressure to the system and I waited about 3 days and Guess what??? there was NO LEAK in my system I suspect that he did not tightened his air pressure gage enough to display a leak to me!!! I did have t wait for my neighbor to get back from a small out of town trip be he flushed out my system added new freon and has been running fine now except for a bad starting capacitor which is not related to a leak in the freon lines!!

It is difficult in choosing an ac contractor: the cost to a homeowner replacing older, out-dated systems with upgraded, major systems can run into tens of thousands of dollars, a major investment. Whom do you trust? I did my homework: I just had a new 2-ac system with furnaces installed by the Fresh Air, LP team. Fresh Air sent a 5-member crew of technicians to install 2 new systems (2 zone acs with furnaces). I am impressed and very pleased with the work they did. They did a better job than the original homebuilder installation with the Fresh Air team adding typical features, like adding a T in the gas line to catch moisture, which wasnt added in the original installation by the home builder, among other specifics they added. Its turn-key work, everything done. They instructed me how to operate the new, touch-screen wi-fi thermostat, and I conducted a walk-through with the technician explaining everything the installation they did. Fresh Air LP is a Carrier dealer. One big-star-reviewed bidder had mandatory extras, whereas Fresh Air gave me a choice to add 3 extra options. I was pleased that I had a choice. The installation team was very polite and considerate and very attentive to my questions. I thank the Fresh Air, LP team and staff for a job well done. I encourage the owner to grant this installation team a bonus of some sort for their considerate attention to the homeowners questions and concerns and thorough work. Oh, did I say prompt? They arrived about 8am and finished about 4pm. This is how you retain clients. Thanks to all of you for a job well done! I am not compensated for this review, and I am not enrolled in Googles reviewer benefits or whatever it is.

Had some AC issues and had Fresh Air come to check it out. Jevin was super informative and professional.

I had my a/c and heat changed out about a year ago from propane to electric. Everything was removed from my attic and all new a/c heat stuff was installed. I have been in law enforcement for 35 years and because of that I have a built in distrust of people when I first meet them. I have looked hard to find any inconsistency in their operation and could not. Every employee that I came in contact with was prompt, efficient, knowledgeable and very clean while in my home. They took great care to explain the fancy new thermostat to me. One of the service techs just left my home about 30 minutes ago after doing a one year checkup and changing the air filter. He was very much a gentleman around my wife and was as the rest of the folks I have met very, efficient. I will without hesitation always recommend Fresh Air to my friends. Great job Fresh Air.Thank You

Jevin was extremely knowledgeable when helping us understand what repairs were taking place on our AC unit and what to look for next time.

They have good techs, but they are not afraid to price gouge you. I was really disappointed by their blatant pricing. In December 2022, I was quoted 5400 to replace a 4Ton Carrier condenser unit, plus $199/lb of refrigerant.Another provider installed a Trane 4 Ton condenser f or $2000 less, and included the refrigerant. Enough said - going forward, I will be taking my business elsewhere.

I highly recommend Fresh Air and Grady who performed maintenance inspection on my heater. Grady is professional and thoroughly explains his findings.

Always a great experience and service with fresh air. Glad to be a long time customer. Thanks Grady for my maintenance check today. Great job.

Shortly after the technician, Grady, arrived the problem was solved and the AC was blowing cold air. Problem was solved quickly and professionally. Thank you Fresh Air !

Jevin was amazing: friendly, informative, and helpful! Very happy to have found Fresh Air company!

Grady was very kind, respectful, honest and thorough. I would request him for all my maintenance checks.

We just had a 3 unit system installed and they did a fabulous job! The work was all completed in one day, despite it being a major project and right before the holidays. They accidentally poked a hole through a bedroom ceiling, but had it professionally fixed within a week. They were very kind and professional and Id definitely recommend them to anyone!

Carlos was the tech that came out on a Saturday evening. He was quick to arrive as well as very helpful and personable. He fixed the problem to get us through until we could get the part ordered and installed. They were quick to get the part in and get it installed.

Marvin from FreshAir LLC was so helpful he went above and beyond to ensure our a/c was working efficiently and cleaned and relplaced our air filter.Definitely recommend you ask for Marvin to assist you!

Jevin was efficient, communicative, informative without overwhelming and open. Made for a good conversation and ultimate work executed. Always happy to work with Fresh Air!

I have nothing but good words to say about this company. Their first visit to my home showed me an extremely competent individual, (Chuck) that knows what hes talking about. I found him more than willing to answer my questions and not the least bit ready to jump on the take me to the cleaners bandwagon for unnecessary parts and labor. He was honest, fair about the price and if he represents the culture of Fresh Air Inc., I will be more than willing to call Fresh Air again if/when I have any HVAC problems. Excellent job.

Ive used Fresh Aire for over 20 years in three different houses. Their techs are always top notch. Josh took care of me this time and he was awesome. Highly recommended.

The technician Grady was great. He called to let me know when he was coming and was on time. He seems very knowledgeable about the system and it all checked out fine.

We have been using Fresh Air for the last four years. Their service men are punctual, neatly dressed and professional. Also, the back office personnel, Arron and Ashley, do a great job scheduling maintenance service.Thanks Fresh Air. Keep up the good work.Mike

Fresh Air came out this afternoon for an annual system check. They arrived promptly, in the window that they specified. The technician was quick in his check of the system and to make the minor repair needed. We will continue to use Fresh Air and would recommend them to friends/family.

Marvin was one of the most expertised, professional and courteous technicians. His service was impeccable.

Grady was great from start to finish. Thank you Sir

Grady was very efficient and explained what he was checkingHe is the kind of young man that gives you hope for the futureA delight to have working in my home.

‘Fresh Air’ is not customer focus and not professional in handling issues. My ceiling was damaged in the course of their fixing my A/C in the Attic. When I reported to them, they showed no apology and shifted the blame to plumbing and me. So, I called a reputable plumbing company and they saw no plumbing issue in my house. They said they would call us and they did not, highly unprofessional.

This company is an absolute joke. Their customer service is awful. They are rude (Josie). Their answering service that answers pretty much most of the time you call, apparently do not relay your messages. I have been with A/C all week. I called them back three times today. They told me someone was on the way. Then they tell me I never called them back so they were not coming today. I have pictures that I will post that shows I called them back within 4 minutes of the first time they called. The same exact minute the second time they called. 1 minute the third time they called. Their company phone number is blacklisted by AT&T as spam so it automatically sends them to voicemail that is not in my control. I notified them of this as well and was told it was my problem. This company used to be great before Fresh Air bought them out and since then, it has been completely awful. They actually want to charge you for a diagnostic visit even when you have a contract for diagnostic visits (Hello what is the point of having a contract if you are going to charge anyway?) Stay away from this HVAC company. Bad business.

The HVAC tech Carlos was very helpful and extremely nice. He was on time, kept us informed of what he was doing and had the unit up and running within 30 minutes. All in all it was a very pleasant experience

I call this company and they were able to come out identify the problem and solve it within a couple hours. Unlike most companies that only have appointments days from the day you call. The service tech that help me did an outstanding job. Definitely going to recommend this company to my family and friends. Keep up the good work!!!!!

I have used Fresh Air for over 30 years. They have installed three heat/ac units in our house over that time. The installs and yearly inspections have always been very professional and thorough. They do not try to sell you what you do not need. Service , when needed has always been fast and fairly priced.

After a dreadful experience with a home warranty company that couldn’t get our AC unit fixed for two months, fresh air LP not only took on the work, they came and replaced an entire condensing unit the same day that I called. Top-notch technicians and service. I would recommend them to anyone, and will be calling them for all my air-conditioning needs going forward.

Fresh Air is a GREAT company! They have handled all of my homes air conditioning needs for the past 10 years with incredible PROFESSIONALISM and HONESTY. I am extremely pleased with ALL the work they have done in my home. I trust Fresh Air and always recommend their services to my family and friends.

Absolutely thrilled with my new unit and the service. The sales technician that came by my house for my free consultation was very polite and had a ton of information to share about the unit I was purchasing. This is a first class company and I would refer them to anyone lucky enough to be in there service area.

Fresh Air was definitely a surprise for us- we had our first floor AC unit break down where the second floor AC overcompensated. We originally called John Moore to come out to repair. They came the next day and told us that the fan had died and that they couldnt get the part until the next day. We happened upon Fresh Air in researching new AC units and we are so glad that we did! We called them at 8am- they arrived within 2 hours and not only HAD the parts, they identified that it was also the capacitor AND the fan motor. In calling them, they not only arrived with the parts, properly diagnosed the problem, and FIXED the problem before noon today. They also costed us HALF the amount of John Moore- and perhaps even less than that because JM hadnt included the capacitor. I would recommend (and will) Fresh Air LP to anyone. They were incredibly professional, transparent, and incredibly responsive.

We needed a new air conditioner so we called Fresh Air. Taylor came over and gave us a work description and price. Chandler came over the next day and set up a schedule to start the work. They did a fabulous job.

Ive been using this company for many years. Marvin is usually my tech guy and he is very knowledgeable. No complaints from me!

I have a service contract with them to have my A/C units checked twice a year. They seem to do a thorough job. Jevin is pleasant to work with. He noticed that our units did’t have a drain switch. I decided to follow his recommendation to avoid future problems.

The company responded to my email inquiry within a reasonable period of time. Jev, the technician was personable and knowledgeable. He found the problem, was able to obtain the necessary circuit board an hour from my home, then come back and fix the issue the same day. He also took time to explain parts of my HVAC of which I was not aware but needed to know. I will use them again

Grady was excellent. Did the maintenance needed while also explaining how to keep our AC units functioning well. Great visit!

Grady, the tech, did a great job. On time, efficient and professional. Fresh Air does quality work from start to finish.

I’ve used them for a few years now at my residence and office. Jevin and Taylor are my usual guys for scheduled maintenance, Jevin came out today because my air quit working at my office. He thought it was my transformer and replaced it. That was not the problem, seems it was a loose wire. He put the old transformer back on and no charged me. They could very easily said that was the problem and I would have never known. These people are honest and great and what they do. Please call them if you need Air or Heat work done.

We have used Fresh Air and their predecessor a minimum twice a year - Planned Heating and then AC checks. We are on their annual plan and have used them for years. The company and techs are honest and answer all of our questions. We normally get the same tech each time (Jevin).

I have a maintenance plan and scheduling is flexible and easy. Service technicians are very clean, friendly and thorough. They always make sure I understand what has been performed. I have replaced a couple of units thru Fresh Air and it was fast, clean and hassle free.

Fast and friendly service. The tech had the equipment needed, was friendly, courteous, professional, and respectful. I appreciate them putting on little booties over their shoes as they walked through the house. Also, being able to pay via credit card w/o calling the office is nice.

All customers, please be aware that Fresh Air may breach your privacy making your AC service information publicly available.I just had a case when one of the potential buyers of my house called Fresh Air and their representative disclosed the AC service history. The Fresh Air employee was also making recommendations on MY PROPERTY, advising the AC Units full replacement because of warranty is expired a few months ago.That has been done without my consent and no any further communication with me on this subject.So, I phoned the Fresh Air. During my conversation with one of the Fresh Air managers, responsible for the privacy breach, my concerns were rejected because it is OK to give “true” information to the “potential customer”!?You can imagine, that anybody can call to Fresh Air and give any reason (without official request) to obtain history of your AC servicing record, can be granted not just with that, but additionally with further recommendations and beyond.You also can guess the circumstances on the “advice” for expensive AC Units replacement which just turned to the 11th year, because the Units are just 1st year out of warranty!?Fresh Air Ex-Customer

Great experience today. The technician took care of our air conditioner problem. He was knowledgeable, honest, explained the pros/cons and was fast. Excellent service. I highly recommend.

After trying a few others, we have exclusively used Fresh Air for several years now. Their technicians are always professional, and are the only ones that seemed highly knowledgeable on the Carrier Infinity system we have. If you have a smart HVAC system, these are the guys to use.

After having been a customer with Abacus for sometime, we were getting tired of the very expensive bills we would get for the simplest issues so we decided to find another company. That led us to Fresh Air. We had them check our AC and then joined their maintenance program.During the transition we apparently had one more maintenance with Abacus that we forgot about. So for our fall maintenance my husband was getting a call from Fresh Air while I was getting a call from Abacus to schedule fall maintenance. I simply called the number who had left a message. My husband being a CPA is obviously very busy this time of year so he did forward a voice mail to me but that was the extent of the conversation. Not checking the two phone numbers (and since companies sometimes have several different numbers it wouldn’t have been a red flag anyway), I just called back the number who had called me and scheduled maintenance. Neither of knowing it was two different companies at the time. Abacus came out which is a whole other review because they did NOTHING apparently. Two weeks later, one of our units stops cooling very well. So my husband schedules service with Fresh Air. They find the filters dirty (Abacus never mentioned that) and Freon low. Just for 2 oz of Freon, Fresh Air charged us $500. They did nothing with filters except remove them since I said we would change them. I am not sure if $500 is expensive or not but I plan to compare anyway. The issue is that since we did not have our maintenance done by Feb 2 (which we already paid for) then they would not honor it even though it is still Feb. and even though they were told of the circumstances and confusion.I refuse to use a company who cannot honor a simple mistake especially since it hasn’t been that long and it was already paid for. Then charge what seems to be outlandish price and then want me to purchase MORE maintenance. There’s too many HVAC companies to choose from. I recommend finding someone else for your HVAC needs. I plan on continuing to search until I find a company that can live up to my simple expectations of just doing business honestly and fairly. I know they are out there.... Fresh Air and Abacus just aren’t.Alane

My AC hadnt been serviced in years. Jevin did a great job explaining what needed to be done, if it could wait and why. He also talked through some options regarding an issue I was having with hotspots in the house. Discussed the pros, cons and costs of each option.

Jevin did the job requested and even took the extra effort of explaining how to replace air filters and exactly which ones to get to my daughter so that we can take care of the maintenance ourselves now and in the future and not be charged extra for simply replacing filters by them. I like this honesty as it makes it show that theyre not just out for a buck and believe in providing quality service.

After a busy work week my wife and I were looking forward to a relaxing Friday night at home. Instead we walked into a house that could double as a sauna. It was a normal 100 deg./99% humidity, August day in Houston, so our house was 85 deg. and rising. I called Fresh Air and their technician, Taylor Esquivel was at our house within an hour. Taylor was very professional and had the problem resolved in less than 30 minutes. They even called the next morning to make sure we were happy with their service and everything was still operating correctly.I would recommend Fresh Air for all your A/C Needs!Sincerely,Satisfied Customer

Eli was very polite and professional!

Amazing service… Allen and Grady were fast, efficient, and very courteous. They quickly got our unit back into operation.

The technician was professional and pleasant at the end of what I am sure was a busy and hot day in multiple attics. He gave the options for a new thermostat pointed some of the gotchas fir installing the new one.

Grady arrived on time. Courteous and very professional. He is an asset to you company. 10/10.

Jevin took the time to explain the repairs he was doing! I really appreciated the time he took to fix the problem.

Our drain pan was venting out excess water into our yard (the pipe outside my house attached to the roof was dripping water non-stop). The tech came from Fresh air and charged $289 for a job that took less than 30 minutes ! Really ?! The invoice read as follows: CHECK WATER LEAK CHECKED AND FOUND DRAIN LINE BLOCKED BLEW OUT BOTH DRAIN LINES AND ADDED CLEANER TO LINE. Despite charging an arm and a leg, the problem was not even fixed. Another tech came the next day and said the coil must be changed and it would cost $3450 ! The coil was replaced with a brand new part just 5 months ago ! (Luckily the coil was still under warranty then, so we only had to pay for labor). We managed to find the number of the company who replaced the coil 5 months ago. The owner said an incorrect size drain pan was used while replacing the coil. He profusely apologized and replaced the drain pan without charging us anything. Very disappointing experience with Fresh Air. $289 down the drain (no pun intended)

Today, I had my annual ac unit check up for the upcoming summer. The technician who arrived was very knowledgeable and honest about the condition of the unit and what parts needed to be replaced. He was professional and I would recommend this company for others.