Absolutely the best experience replacing an air conditioner possible. Dipson showed up on time and ready to work on each of his visits in May. Pricing and workmanship were excellent. The system has been working great.
What a great experience! It’s so hard to find trustworthy HVAC companies in the Dallas market. I’ve dealt with a few and trust me buyer beware!! Dipson A/C replaced our 22 year old system today and man they were outstanding. The entire team was professional they were amazingly clean and so completely thorough with every aspect of the job. I highly recommend Dipson A/C
Im a handyman and there arent many things that I cannot do, AC is one of them. I have been using Gibson for a few years now and hes responsive, reliable and does a great job for a perfectly reasonable price. I recommend them to everyone.
Fantastic experience from start to finish. Dipsons customer service is top-notch, and his technicians are highly knowledgeable. He helped me choose the right unit for my home and even offered a discount on the installation. Im extremely happy with my new AC system!
Dipson exceeded my expectations! The installation team was punctual, professional, and left my house cleaner than they found it. The new system is incredibly efficient and has made a noticeable difference in our homes comfort level. Highly recommended!
Dipson did an awesome job in installing a new AC unit for me. He finished the job promptly and at an reasonable price.
Dipson Air has helped me out on multiple occasions and its always been an A+ experience! During this brutally hot summer, Dipson was able to quickly help assess and fix my AC issues. Even when there were glitches with equipment, he continued to work hard and fix everything and now my new AC is running perfectly! Highly recommend. Will always use Dipson Air for my AC needs. Thank you so much!!
We have been using Dipson A/C for years as he is the best a/c contractor we found. Dipson and his team are always reliable, they complete the work quickly and efficiently and the price is always fair. We live in another state but do not hesitate to use his services as we know he always will do the job the right way.Terri & Charles Moschette, San Diego California
Dipson has always been a dependable and trusted partner for all my AC needs. Whether it’s an emergency or simply asking questions, he always there for me. Thanks Dipson and team!
After first calling one of the bigger well known AC companies in town and being quoted a ridiculously high price to replace an evaporator coil in one of our AC units, I called Dipson. They were responsive, came right away, and gave me a very competitive price in line with what I would expect to pay. They replaced it quickly and had us up and running in no time. They also assisted with registering the new evaporator coil through Trane to ensure I received the full 10-year warranty. I would recommend them to anyone without hesitation.
I highly recommend Dipson AC serivce. Dipson is very professional and responsible on all the units they installed. Dipson made few trips to my home when we have questions on the new units even after months installation. Dipson knows how to keep his customers satisfied. We have bad experience with other vendors before so we are so glad we found Dipson. We will always go for Dipson if we have any AC issues.
Great experience with Dipson, we contacted Dipson when our A/C broke, I called him at 8:03am and he was here by 10am!!! and my A/C was fixed and we cool again!!! We were going to go to a hotel but he saved us that money by being professional, prompt, and experienced. He is extremely professional with honest and reliable services. Highly recommended!!!
Dispon assisted us with our air conditioner. Within 10 minutes, he identified the issue, detailed the cost and clearly demonstrated his expertise. He promptly repaired the air conditioner in no time.
Been using Dipson and his crew for my residential and commercial business for the past decade. You will not find a more dedicated and knowledgeable company with very competitive pricing. They will break down the information to you in a lingo that is easily digestible to regular consumers. They always show up on time at the scheduled appointment and they are extremely responsive for any inquiries. Highly recommend if youre looking for long term AC services from a reputable and local company that has decades of experience under their belt.
Dipson came as a referral from the neighborhood. Assessed my AC unit next day and provided options. Dipson and team were top notch and installed a new unit at a reasonable price. Will call Dipson for my AC and heating services!
Weve used Dipson several times now for our various AC needs. He is always extremely professional, very knowledgeable, and offers the best/most cost efficient solutions for our situation. After using different AC repair companies throughout the years I believe Dipson offers the most honest opinion on how to fix your problem without trying to up sale you for unnecessary repairs. I would highly recommend him to anyone for their AC/Heater needs.
This guy never took care of our very old family relative as the owner comes across that he cares but after the sale if you run into a problem he never picks up phone and always has a excuse that he over loaded or slammed as we could understand one or two excuses but it’s none stop and comes to make you as a customer feel guilty or he doing you a favor as we now got the problem fixed by another company as so much for a warranty as it’s been less than a year on the repair so just because this man has some good reviews it doesn’t mean anything and this is how a company goes out off business over time . LOST Customer !!!!! No this is not Spam as my last name is not the same as our true family member that has used your company and they are to old to deal with this as it upsets my family and it shows what kind of company you are and you don’t answer your phone and we held off on do this review but what this family member went through and they gave you every opportunity and we hope this will let you know deep down that no matter how full your plate is you always take care of the customer. And one final word yes if a company will not provide good service or poor service I will for my family especially the elderly I will leave a one star and I have not found so far a company that been able leave a good review not we owe you that.
My AC fan stopped working earlier today. Since the AC was more than 10 years old, I assumed it was time to replace it. I started lookingfor repair companies and called friends for referrals. One of my friends highly referred Dipson. I called and he said he was in the area and would come over as soon as he’s done with a service call. He came as promised, checked my AC and told me it was still good. The fan motor just needed to be replaced. After installing the new motor, he cleaned the inner and outer coils thoroughly before putting the fan assembly back on. He also checked the freon level. Then, he tested and inspected the AC to make sure it was running ok. He (and his assistant) also cleaned up the area they worked on. Even though he had another service call, he was in no rush and even spent a few minutes to give me some advice and info about my AC. He also charged me a very reasonable price. These guys were courteous, informative, efficient, professional, practical, reasonably-priced and do not waste time. No rush job, no sales pitch. Dipson will be my HVAC guy from now on.
Dipson and his team are amazing! Super professional, honest, humble and respectful. No matter how hot it is it won’t effect their work ethic! No matter how complicated the problem is they can fix it at a great value. Highly highly recommended! If you need a trusted HVAC, they are it! 🙏🙏🙏🙏
Dipson is one of the most professional company that weve came across in HVAC industry. Dipson Dam goes above and beyond with the installation of our new Trane 5-ton A/C unit, always shows up on time as promised, the job is done efficiently and professionally without any delays. Great value and service, Ill recommend Dipson Air Conditioning to anyone with HVAC needs.
Great communication. Punctual, he saved me when my tenants air went out while out of the country! I cant recommend him and his company enough!
Ive used Dipson for several years, and he always provides top-notch service. I highly recommend him!
The only reason this company is receiving a star at all is because it’s forced in order to leave a review. I would absolutely NOT recommend this company, and would in fact warn against using Dipson or anyone he contracts your business out to.My landlord contacted Dipson to replace my air conditioning unit and set it up as an emergency, so Dipson kindly offered to have his contractors replace it that night. However, the install was set to start at 9pm and Dipson stated that it would take about 5 hours to complete. As a single mother of 2 young children, I informed Dipson that I would need to reschedule as I didn’t feel safe having 2 unfamiliar men inside my home that late. He seemed fine with that and we initially rescheduled for Friday. However, I received a message from Dipson requesting to reschedule for 2-4pm today.Unfortunately his employees were postponed, which is understandable as unexpected delays happen. However, I was in no way notified of the change in schedule until 2 unfamiliar men in an unmarked white van and without any kind of distinguishable uniforms showed up unannounced to my home at 8:30pm. The men informed me that I didn’t need to be in the house and stated, “it’s not like we’re going to steal your stuff”, to which I again asked to reschedule due to feeling unsafe. I was told it would be awhile to get back on their books, so I should just let them do it now. I was very uncomfortable with the entire situation at this point, so I requested identification from the men. In response, the men refused to identify themselves verbally or with badges or ID cards, became hostile, slammed the doors, and started to drive away after accelerating the van toward me as if to run me over. Is it really that audacious that I want to know who is in my home as there was literally nothing identifying them even as AC repairmen, much less the ones who were supposed to be present 5 hours prior?Apparently Dipson thought so because a few minutes later I received a call from him. He asked several accusatory questions and spoke over me as I was trying to explain to him what I had just experienced. He justified the men’s hostility because they had been working in the heat all day and then claimed that it was rude and irrational to expect that these men identify themselves or even the company they work for. Instead of listening to my valid concerns about their unprofessional nature and my fear for personal safety, Dipson tried to bully me, literally laughing at my complaint, calling me the hostile one, and defending the behavior of these men. He then refused to identify himself or his company by full name, or those of the men who came to my house.Furthermore, Dipson’s business Facebook account makes it appear that he does in fact mark his vehicles, or at least one of them. So after voicing my safety concerns, why would he send an unmarked van inside a timeframe that I had already said was inappropriate for my situation and without even a text or phone call to explain and/or confirm? Either he has zero respect for the concerns of his customers or he for some reason didn’t want his work to be identifiable.Also, displaying the name of the air conditioning company as well as the tdl number is mandatory in the state of Texas. If Dipson so readily disregards these state regulations that protect the community he serves, what other regulations does he cast aside? In what other ways will he cut corners?So in short: BUYER BEWARE!!!
We have used Dipson Air Conditioning for the last 2 years and have been impressed with the level of service, responsiveness, professionalism and fair pricing. I am so happy to have found a company that we can trust.
Dipson is the go to man for AC in the DFW. Best price and warranty on his work. You wont find a straighter shooter than him. TRUST
In the peak summer with a very busy schedule Dipson accepted my request and performed an excellent service within one day notice.He knows his job well.
I really appreciate the fact that Dipson comes in wearing facial masks and gloves, these are scary times and he definitely is taking precautions, he quickly fixed our issue and at a great price!
Dipson fixed made my house cold and saved me money. Didnt try to overcharge me, and try to upsell me to a new unit. Just replaced only some old relatively inexpensive parts that failed.
Very accommodating to my schedule, didnt try to sell me anything I didnt need, took his shoes off at the door. Pricing was very low compared to most of my past experiences, highly recommended.
Do you want someone who Is not only Courteous and Polite.. But someone you can trust....call Mr. Dipson!! That’s not only my opinion but the opinion of three others that have used him over the years!
The owner Dipson came out and fixed my unit quickly, very professional! A+++ Service!
Don’t know commercial kitchen equipment apparently so it’s misleading to state that they do service on those
Dipson came the next day and fixed the problem. He was great!!
On time, extremely professional with honest and reliable service. Can’t go wrong with these guys!
Great service... Great work... All good! Thx