Manuel was very kind and had a fantastic attitude. He took time to explain to me all of the tests and things he was doing to our unit. He made sure I understood! I trust him completely with my AC! Thank you for your work Manuel!!!
Brad was very professional along with his partner, Marino. They did a complete demo & air duct replacement and replaced my heating and cooling system . The guys were hardcore nonstop. Brad was so very kind and patient and answered all of my questions.
Nathan was so dedicated and very communicative. He was patient and thorough. We are so grateful for his work.He then called a colleague, who came over to help and being a part that was needed. He was great, also.Nathan is a 100% great employee. Thank you to him!Thank you all for sending him and helping us so quickly
Michael did a great job. He made us feel comfortable and confident with our decision.Two other gentlemen came the past 3 days and did the actual work. They were great, too! Very courteous, hard working, friendly and efficient. We are very pleased.
Having Manuel visit was a 10/10 experience with our AC maintenance. We had a few issues that required special attention and he provided us with insight and updates along the way! Excellent communication, a professional demeanor, and precise expertise left us with a positive experience going into the new year. I am confident for the future of our AC system in the hands of One Hour Heating and Air!One Hour and Manuel did an excellent job! Highly Recommend!!!
Highly recommend One Hour. Nathan saved me from having to buy a control board that a separate A/C company told me needed to be replaced. Nathan found what was actually wrong with my Gas Furnace and immediately fixed my issue. He even went above and beyond by checking my flue piping for any leaks. I live almost an hour away and was surprised they service my area. Can’t recommend them enough.
January 7, 2025We would like to highly recommend this company and especially Nathan Dorris! They were extremely prompt, professional, and fairly priced.We were in the contracting business for 40 years so we very much appreciate their honest service! We will recommend them to all of our friends! David and Lynne Tautfest
I am extremely happy with the entire One hour AC team. From start to finish, they were knowledgeable and professional. They had us up and running as quick as humanly possible. They are my new team for all my AC and heater needs.
Manuel was very kind, professional, and pleasant! He was knowledgeable and his experience was evident in how he explained what was done and what his recommendations would be in the future.Would highly recommend his services and One Hour!
Brad and his assistant were professional , efficient, and courteous! They got our new unit installed and working in no time. Also made sure to clean up when they were done with everything. Nathan did a good job as well when he made a service call and recommended the repairs that needed to be made to get our system working correctly. Highly recommend all these guys.this is a good company to work with.
Manual was awesome very knowledgeable and very professional.Will definitely recommend One Hour for all A/C and Heating needs 😊I have 3 dogs that stay inside they are like family to us.The triple remote ozone eliminated the pet oder, my house smell fresh and clean.Very very happy!💛
Very good service. Yesterday Clayton diagnosed that one of the heat strips was not coming on and the other needed replacing also. Clayton ordered the parts to complete the repair.Today Nathan came to our house with the parts and installed them and now we have heat in the house. Both technicians were very courteous and knowledgeable.
I had a great experience with One Hour Air Conditioning & Heating! Manuel Lopez did an excellent job replacing the blower motor for my heater. He was professional, knowledgeable, efficient, and took the time to explain everything in detail, ensuring I felt confident about the repair. A special shoutout to Tony Diaz as well for assisting and making the process smooth. Highly recommend their services!
Michael Dorris was prompt and extremely friendly when speaking with me. He was honest and up front about the estimate. He represents his company with the utmost professionalism.
Nathan did a great job. Got the job done quickly and efficiently. Saved me a lot of money compared to a previous quote I had received due to his knowledge! Very happy with him and the professionalism of the company!
Nathan was great! He is a very polite and professional young man. And he very knowledgeable about his craft---a great asset to your company!
Manuel was amazing ! He we was very knowledgeable and took the time to explain what components he was testing and why as well as thoroughly answering any questions I had. He showed me his work as the repairs were being done and once complete. He was very kind, polite and patient. He was respectful of our home and property and ensured gates were secured when he exited.
Manuel Lopez was knowledgeable and helped us address and remedy our issues quickly. Keep up the good work.
I’m going to highly recommend One Hour Heating and Air Conditioning company . We had to replace both inside and out units. Not only are they very professional, polite and completely clean up , they even swept my garage out. They didn’t leave to we assured them we were 100% satisfied. Thank you Pete, Daniel, David, Simon and Max. Great team to have in your home.Carolyn Ashcraft
Taylor and Simon were very professional, very polite and helpful by providing answers to all my questions. They were completely focus on their task but would make themselves available to answer my questions. I would definitely recommend this company for ac matters.
Our One Hour Advisor was Daniel. Daniel is very knowledgeable and friendly. He explained all plans to us, and he fit us to the right plan for our budget. We are very pleased with the estimated quote, his patiences and his understanding with us. Awesome Job!Brad and David was our installers.They came into our house with the upmost respect. Brad prepped the work area and covered up my floors. We thought the men respects other peoples properties. Job well done. When they finished the job, they even cleaned up my floors. They WOWd us.. Our outside and inside unit was out dated, it was replace. Overall we are very satisfied with the AWESOME JOB these men did. Very Respectfully, The De Leon Family.
Very happy with the team that was sent out to install my new air conditioning system. They made sure they covered the floors and anything else that was in the area that they were working. They worked nonstop for about 10 hours and never even took a break. They left my house in the same condition it was before they arrived. Very professional service.
Very pleasant and transparent with the pricing and plans. Mr. Michael Dorris is a good and honest man who has been with the company 8 years. Highly Recommended.Today Dec 4 and yesterday had great service with Clayton. Very informative and meticulous of his work. Needed a part and returned next morning to complete work I needed. Would recommend both technicians highly.
The representative Juan Jimenez worked with us in purchasing a new ac, both inside and outside units, for our home. Juan was so professional and knowledgeable. He took the time to explain everything for us. If I could rate him from 1 to 10, I would give him a 10+++
Brad and Moreno did a professional installation of a new ac/heater unit and complete duct replacement. They were prompt and efficient. They carefully answered all my questions. I was extremely pleased with the final result.
Good job, everyone is very friendly! Until I left a message 2 days late according to they did not receive the message, but then he replied and they finished! Until I asked about the warranty manual book and I still havent received it! But I don’t no nothing about my warranty on it 2weeks and nothing yet
I just wanted to send a big thank you for the awesome job you did installing our new HVAC system. From the moment you showed up, it was obvious you really know your stuff, and we felt confident we were in good hands.You made everything so easy for us—from answering all our questions to making sure the installation went smoothly. Were already noticing a big improvement in comfort and efficiency, and we couldn’t be happier with how everything turned out.
👍 yes..Juan was great! Very professional and patient! He walked me through the whole process of getting things setup for my new unit. Although i knew that it was time for a new AC, i didnt feel pressured or rushed by him into getting anything done..very professional! Thank you Juan!
Manuel Lopez was my Technician. He was very professional and he Knows his trade. He took the time to explain to me what was needed and why. I am a satisfied Client and will recommend my friends and relatives.
The technician who came to my home completed a quality assurance check on an installation that occurred 4 months prior. Great experience as he gave a detailed inspection of the equipment. He literally tested everything and was very detailed ensuring functionality, temperatures and pressures were within parameter. I was pleased that the company did this. Other companies would install and never be seen again. This is a company who stands behind their work and ensures satisfaction. IMPRESSIVE!!!
David was polite and professional, even stepping out of the bathroom where the evaporator is located when asked, without making any comments or laughing! Since they installed our new central unit, I have been nothing but satisfied with their service, from making the appointment to signing the invoice.
David Valdez came and performed a biannual service call on my system and did an excellent job. He was very thorough and explained everything. I am very happy with the great service I get from one hour ac and heating.
Nathan did a great job, explaining while he worked and representing the company well! I am now sitting in a well air conditioned house!
Manuel off the bat was very nice , has a great attitude and work ethic. His knowledge and charismatic attitude during the visit was great! I would recommend One Hour Heating and Air!
Nathan was fantastic! He found out many issues and got to working right away! Super professional and polite! Would definitely want him come back and help us in the future!
I would like to also add Pete/Pedro to this review, he was Great! He was the most knowledgeagle guy I have ever dealt with regarding my AC unit and and how it works! He was very knowledgeable and definitely knows his job very well...you couldnt have sent a better technician in my opinion, thanks to both of these great professional guys!Awesome tech... Juan was very helpful and informative on all aspects of the consultation. I felt the he was very knowledgeable and was definitely a listener. I would recommend him and this company to anyone in need of AC services or just looking for estimates or whatever. Great JOb!
Nathan did an excellent job diagnosing and repairing our A/C! Service was quick and friendly! Thank you Nathan and thank you One Hour Air Conditioning & Heating!
Taylor and Moreno did an excellent job working on our AC unit. They explained to me exactly what they were there to do. They were very professional and double checked every detail when completed. They cleaned up all areas were they did work. They made sure I was satisfied with the work before they left. They seem to be a great asset to the company. Great job guys.
Clayton, from One Hour Air Conditioning and Heating was awesome! I appreciated his professional manner and efficient inspection of my A/C and Heating unit.AND he did not try to sell me additional parts for my unit.Thank you, Clayton/
Mr Lopez was a true professional and very knowledgeable and through, he broken very technical issues down so we could understand the issues and best solution for us. Outstanding customer service, Thank you.
We love One Hour Heat and Air! They are always quick to send out technicians. Their technicians are always courteous, knowledgeable and always offer a variety of solutions to repair at a reasonable price. We highly recommend!
Manuel was great! Made me very aware of all the steps he was taking as part of maintenance program and how they would elongate the life of my system.
Nathan came out to check out our 6 month old heat pump system installed in March. He was very polite and professional.He was also very knowledgeable and thorough.
Manuel did a great job. He spent time explaining everything that he was doing and found ways to decrease electricity costs for me.
Mr. Manual Lopez with One Hour A/C did a great job in performing maintenance in my unit. He also installed surge protectors and other features to protect my unit at a reasonable price.
Technician Raoul Galvais from One Hour AC and Heating performed the routine maintenance on my AC unit. He was very thorough with his maintenance routine checks and he was polite and answered any questions my wife had pertaining to our AC unit. I highly recommend One Hour for any AC and Heating service request and the technicians that work for One Hour are very knowledgeable and they will provide a great service
Nathan was a real pleasure. He was very professional, courteous and great at answering my questions. He is a great asset to your Company.
Excellent experience. Arrived quickly repaired the issue fast. Very happy. Michael was fantastic! Michael resolved the issue quickly and the house was cooled off in no time.
Awesome customer service. Communication is key and they let me know what is going on every step of the way and they answer all of my questions patiently. The technician (David) that came out today was friendly and informative.
The technician, Michael did a great job. One Hour A/C responded to our call quickly and probably saved us from having interior water damage saving us money. If you have a problem with your A/C or heating I would highly recommend this company.
Not completely unhappy, but my house felt cold before he did the maintenance and now its slightly warm. My AC felt better before the maintenance. Update to my post yesterday, the house feels allot cooler and I can tell the AC is working better.
Michael was excellent! Great knowledge. Diagnosed the problem. Showed us why he recommended unit replacement in great detail. Explained which unit he would recommend and why. Great customer service skills. Would HIGHLY recommend One Hour AC
Would not hesitate to recommend Manuel as a service provider for any a/c or heating system. He just completed some additional service requirements and like his initial visit, he was professional and thorough.
Nathan was professional, knowledgeable and diligent in performing his job of troubleshooting and repairing my AC. I recommend 1hour Air & heating and would use them again for any air and heating job. Thank you.
Professionally checked out our unit. He explained things that will need to be done when we are ready. We appreciated that we were informed and we can decide what and when to get it done. There was no pressure which made us feel that we can trust him and the company. Thank you.
I knew the AC Repairman Experience was going to be different from my first conversation with Nathan. He was sitting inside his truck for a few minutes, so I went outside to greet him. He rolled his window down to chat. He was both polite and professional as he said, I will come in after I review the history of the unit and take a safety pause. With 100F ambient conditions, he is every business owner and customers dream.Our Carrier Infinity unit is a couple years old and as it turned out the units communication issue took some effort. He diagnosed by the numbers and stayed with it, called for technical support as needed. Compliments to One Hour for training their men to follow a process and to Nathan for following it.Additionally, the dispatching team also performed well. I called their office on one of the hottest afternoons of the year to schedule a service call hoping for a next day service. The 1st team took the data. The second team, Cindy, called me back after 20 minutes to verify the home is occupied (determine urgency) and stayed with it calling me back 15 minutes later to tell me we would be serviced that day. Nathan showed a couple hours later.I am very impressed with this team and will continue to use One Hour Air conditioning-Portland Texas as our AC unit service provided.
Manuel arrived at set time , very nice, professional, knowledgeable and explained everything in detail on why and what was wrong with our AC unit . I will request and recommend Manuel to anyone that needs work done on your AC. .
I highly recommend this company for all of your cooling needs. On a Sunday my AC went out and within the hour they were right there to fix my issue. The pricing was extremely fair as well
Nathan went straight to work. He fixed our unit though it was difficult. Cannot thank him enough. One hour ac &heating is great.
Mari was great on the phone! She made sure we were taken care of and checked in with us after the initial call! Michael was Awesome! Very professional! Found the problem quickly and had us cool again! He also gave us an on the spot quote for a new system (Which we will be buying) Great company, great people! Our new go to A/C service company!
Raoul is an awesome technician writes down concerns explains everything that he did. Extremely happy with his knowledge and easy going manner.
Manuel was such pleasant guy to deal with: He was personable and super friendly. He was very knowledgeable. I highly recommend him!
One Hour Air (Portland TX) is a top notch service company!!! They take great care of their customers AND employees. A BIG thank you to Bernie Quintero and the whole team for all they do!!!
Very professional and knowledgeable. They replaced our AC unit, and after they finished everything was clean and working perfectly. One hour has a very good costumer service.
Isaac was my technician and he did a great job, going beyond what I expected. He represented the company very well. He got a dripping line fixed and didn’t charge me (he said it was included in the regular checkup).
Brad was all about doing a great job and keeping us happy with the install of the AC units. He came out for the install and the next day to finalize the install and to make sure everything was working properly. I can’t say enough good things about Brad!
Raoul is a very professional and pleasant technician, he spent a lot of time reviewing and noting my entire AC system until he was satisfied.
Great job by Manuel did very good thoroughly serviced my ac unit inside and out and was extremely thorough in the process every step of the way. Thanks again brother for a great job
I posted a 5 star review 7 months ago which is listed below. Unfortunately I guess it depends on who/what you get. I called last night letting them know my Airbnb guest home/guests were not cooling. They initially said they’d have someone out within an hour at 8 pm. They called back to change the status to midnight or 8 am the next morning. I specified numerous times how essential timing was as Airbnb guests are staying and it was not cooling. They identified a bad part @ 9 o’clock this morning and I have now been waiting since then and called numerous times for an update on if they have the part and will be back to change it. Now they are saying their warehouse has closed and they cannot tell us if they have the part until tomorrow. The part that they identified at 9 this morning was bad. So now my guests will have to wait another overnight without the system cooling. Completely unacceptable and will never use this service again. One hour, plus 24, plus 24 is more like it.Yesterday I came to my Airbnb (as the owner) the evening before a stay to check on it and prep for the cleaning crew. The bottom floor was not cooling. One hour had Richard out quickly, he was professional and expedient in identifying the problem. It was after business hours so they could not verify the part availability until the following day. I called at 8 the next morning and by 9 they’d returned my call and had technicians on site by 10:15. I had expressed to both the technician and the phone personnel how essential it was for me to cancel the reservation as early as possible were they not able to repair it in time, and every single person I spoke with at the company from the 2 new technicians today, one of which was Brad to the extremely helpful phone staff knew my situation and was eager to help. I will definitely keep this company as my permanent HVAC go to. They helped a stressful situation go as easy as it possibly could. I regret not getting everyone’s names and being able to commend them individually. If I could give 6 stars, I would.
Michael was obviously very knowledgeable up to the very detail of his work. My husband always wanting to learn anything kept asking him technical questions and Michael answered generously. We learned more info in such a short time than what we have researched in google for several days trying to save by fixing ourselves. We replaced contractor and capacitor and all it needed was a little over half a pound of Freon!!! They don’t tell you that a half pound of Freon makes the system go bunkers!So yeah he was definitely worth it! Fixed it and we learned a lot. Ask for Michael Dorris specifically, he’s very helpful. 👍👍👍
I wasn’t present for maintenance but the technician texted to let me know when he was at our place and let us know when he was finished. He emailed his notes and invoice which was $0 because we purchased the maintenance package. Easy peasy!
I have 2 AC units for my house. They checked both and cleaned out leaves from outside units, and checked the vents inside for air flow and temperature. Were very courteous and explained everything they were doing.
*Edit*This initial review still stands.. however... they came on Sunday, by Tuesday it quit working again. Tried calling several times and it went to voicemail each time. Left messages, no return calls. Tried to message Manny back from the number he messaged us on stating we needed help, no answer from him either. They got their $500 and couldnt be bothered to come back to help when initial fix didnt hold. Had to wait for ANOTHER company to show up Thursday. I am truly disappointed.ORIGINAL REVIEW:Manuel was very friendly and professional. He explained the issue in detail and was able to get the AC running quickly. So appreciative of the quick response to get here and how quick he was able to get the issue resolved.
Brad and the guys did an amazing job. They were there on time, finished every thing on schedule and left with me extremely satisfied with their work.
Always happy with One Hour. Manuel was great with explaining all that was needed. Thank you!!
We had a great service call with this gentleman. It was a pleasure doing business with him. Would definitely like to do business with him in the future.
Had our routine check for the a/c today..guy was running behind..so they asked if it’s still ok to come..said yes.. it was still ok for him to show up..when he finally got her about an hr to hr and a half later …he worked on getting the task done..even tho I could tell he was in pain..had a tooth ache ..but he still stayed and finished what he needed to do..was here almost 4 hrs..he did an amazing job..very very satisfied with everything he did..thank you Manuel Lopez
Manuel Lopez was terrific! He explained everything he was doing and showed us pictures that he had taken in the attic. He also explained things that may be helpful in the future to keep our air conditioner system and vents working better. He was extremely knowledgeable and we were so pleased with his work.
Manuel did a very thorough job. Very knowledgeable and took the time to explain everything that was relevant to me. Thank you.
David did a great job very knowledgeable and brought all concerns to our attention. The office all was very friendly.
David did a great job on my new unit i would recommend them to all . And his partner Thanks
I originally went with this company because they have a lot of great reviews but I unfortunately didn’t have a great experience with them. The tech was very pushy about expensive repairs that were not requested and about requesting full payment upfront. Additionally, we told them immediately that we were on a time limit because we were selling our house and it took 3 days to get a hold them to schedule the repair after the initial consult. Every time we called they would say “oh someone will reach out to you soon” and no one ever called. They would not commit to having the work done by a certain date. The whole process felt very much like everything was on whatever time was best for them and like they were pushing for unnecessary repairs (in the thousands) that are just not affordable for everyone. I am giving 2 stars only because they did complete the repair. If you are needing a repair done by a within a certain time frame, I would go with a different company.
Nathan was very professional and explained what he was going to do for my AC to check an earlier problem. He is an asset to this company and highly recommend him and business.
Manuel was very professional and thorough with my AC problem. He quickly identified the issue and within an hour my problem was solved. Great work ethics.
Brad and his partner did a super job! Friendly, respectful, cleaned up, and helpful. Thanks so much!
Excellent service. He was very friendly and cheerful. Explained everything. Glad he is working for you.
Micheal Dorris quickly diagnosed my AC issue during a heatwave. He was professional, explained everything clearly, and even gave me tips to prevent future problems. The service was prompt, and reliable. Highly recommend Mr.Dorris for any HVAC needs!
Richard and the guy that came with him were very courteous and knowledgeable. They were quick and services were reasonably priced. Really appreciate them for getting me out of the Heat
Tony is very knowledgeable in his profession. Great bedside manner and takes his time to explain and figure out issues. Absolute pleasure when dealing with Tony.
One Hour Air Conditioning & Heating came by same day and fixed my AC issue., at a very reasonable cost. Their communication is outstanding because you get text confirmation, along with pic of the person who will be coming to your home and they also contact you when they are on in the way too.Furthermore, the tech Michael was absolutely great at explaining what had happened and he also gave me a wealth of detailed information about my system and how it was doing, along with a plethora of info in case I was interested in a new AC system.I am a very satisfied customer and highly recommend this company. Their excellent customer service, customer satisfaction and attention to details is just outstanding,.
Nathan was very knowledgeable. He explained everything to me. Very polite and courteous.
Everyone did an excellent job. Also, they did an immaculate job of cleaning the ducts and an immaculate job of cleaning up afterwards. They even mopped! Thank you
Very impressed and please over and beyond He did a fantastic job Pete did an awesome job give him 10 plus stars
One Hour showed up on time, did an inspection and tested our AC and heating units. They suggested a couple things but didnt push, and were friendly and professional.
This company has helped us out, after hours, several times. They have great customer service and have our A/C up and running in no time! Issac Leal did a great job!
Nathan was polite, quick and proficient. Explained everything he was doing and made sure he didn’t leave with out answering any questions I had.
Nathan replaced what was needed In Maintenance and found a bigger issue with the ballasts on my uv lights. Had everything ordered before I had to ask. Excellent job
I had to replace my entire hvac system and bring some things up to code since my old Unit was 39 years old. This task seemed daunting and overwhelming as I knew it would be expensive but I wanted it done correctly. Mr. Jimenez spent about 3 hours assessing the needs of my home and explained everything so I felt comfortable. The crew was amazing! So professional and nice- even though they were stuck up in a hot attic for hours, i never heard a complaint. I absolutely believe I made the right decision with one hour. Thanks guys!
Nate was very professional, courteous and knowledgeable. Explained everything in easy to understand ways.
Was very friendly and took his time to be thorough and make sure that a minor issue was addressed appropriately to make sure it didn’t become a major issue. Would highly recommend
Ive used One Hour Air Conditioning & Heating more than once, and Ive never been disappointed. Theyre very professional and friendly, and they know what their doing. Ill always call them when I need anything to do with my AC.
Nathan came out and helped me out of a jam. Extremely professional and actually cared. Did what he could at such a late hour to get our AC up and running again and scheduled a follow up appointment with a senior tech the following day to address the bigger issues. Did not overcharge for the after hours service will use this business again. Fantastic young man!
Very knowledgeable Mr. Manuel knows what he is doing. Very honest. He will update you on what he is doing or what is going on with the system.
Im very impressed with Michael and his tenaciousness in getting to the root cause of my issue. Thank you very much. I would recommend One Hour and Michael specifically for youre A/C issues.
My wife and I are so happy that we called One Hour A/C & Heating. The service was fast and reliable. Nathan is a valuable asset to your business. He’s very knowledgeable and professional. I’m letting all my employees and customers from my company know about One Hour A/C.
Tony came out and got our ac back up in less than an hour. He was very professional and effective. We have had great experiences with One Hour and highly recommend them.
Excellent customer service. Employees are very professional and courteous. I recommend One Hour Air Conditioning & Services very highly
Manuel was very amicable, proficient and professional. He explained everything he was doing and how to properly maintain both my air handlers. He represents One Hour AC and Heating very well!
Issac a true professional at his craft . After introducing myself and explaining the situation Issac got straight to work . Diagnosis was quick and ac working again in one hr excellent job will recommend.
Came early great job. Manual Lopez was my technician. Very friendly and knowledgeable. I’ve been using One Hour AC for years and will stay with them.
Great tech answer all my question . Nice job
Nathan was professional, polite, but yet personable. He was very knowledgeable. It was a pleasure dealing with him. I would trust anything that he suggests. I would definately want this young man to service my home system.
He did a great job. Very professional. Explained what he was about to do. Thank you.
Mr. Parker and his helper completed the installation in a timely manner. They were respectful of my property and left no debris.
Juan and Ruben are amazing and gave me all the information needed to help with my decision made sure I understand everything before leaving.Recommend if you need A/C worked on or are looking to upgrade your system
Pete was extremely helpful, found the problem and got my ac working quickly. Was very happy with the service provided.
He was very informative. Friendly service and professional. For every question I had he was ready for it. I’d recommend his services anytime.
Pleasant and professional, friendly, knowledgeable and fixed my problem within a few hours.Kevin Recommended me to Juan who took excellent care of me getting a new unit ordered and I am very happy with both gentlemen with my services today. Both Kevin and Juan were exceptional. David was also exceptional and kept me informed of all processes with my install. They were even kind enough to let my cats out of my guest bathroom each day once services were complete and called me to let me know status of install. Very pleased with whole experience
Manuel Lopez did an awesome job! Was super helpful and had allot of information.
Patrick was my representative this evening and he came and helped me fix my clogged ac drain and he gave me a few pointers. I know once my home warranty expires, I will be signing up for a service plan with One Hour AC Service.Thank You Patrick!
Larry B. was very professional and knowledgeable. Made sure everything was working properly before heading out. He did an amazing job and highly recommend him in the future. Thanks One Hour Air and Heating!
Nathan is very professional in anppea and very well mannered. He is also very sharp as he had the problem diagnosed in a couple of minutes. Repair was fairly quick. This was a good experience as one Hour Air provided great value.
Isaac was great. He did everything he could to try to fix my issue. Did need a part ordered, but once it came in, he was right back to trying to get me squared away. He was very nice & professional. My AC is back up & running. Thank you so much!
Nathan was on time explaining as he went along . Diagnostic was performed and explained solutions given to us. Very happy with the company and Nathan.
Nathan was thorough and persistent in his troubleshooting. He found and fixed the problem another company failed to even troubleshoot. And the charge was very reasonable especially because he didn’t finish until almost 10pm. Highly recommend One Hour AC and Heating!!!
I was very pleased with the service provided. The technician offered thorough feedback and was quick to access the situation. Definitely recommend.
Was beyond satisfied with Manuel he came out when my unit was down. He explained everything to me in detail. I will refer him to everyone!!!
Many thanks to One Hour A/C and Larry. He was prompt, personable and efficient. Hunted around until he found a solution to our issue. Great service! Highly recommend!
Manuel was very nice, courteous, and patient. I did enjoy the explanation of the work. Ill be back. Thanks.
Great job. Quick and easy. They corrected all of the mistakes made by Annaville AC.
Michael with One Hour did a great job. They came out on a Sunday morning. He text before he arrived, called me after his diagnosis and then called right after he was finished with replacing the capacitor.
Larry was professional, very communicative and pleasant. One hour got it done in the same day and were easy to work with. We will be using them for all our AC needs.
Clayton was very professional & very thorough. I appreciate his effort to do a complete & thorough maintenance check on my ac unit. I will definitely call on One Hour again!
The Technician (Michael) was great! He was knowledgeable and professional. He found the issue (a broken wire) on my outside AC unit within minutes. He put a new connector on the wire, reconnected them and, voila, issue fixed! All systems are go and my AC system is working normally once again. Thank you Michael!
Brad was very courteous, him and his partner came and replaced my plenum and sealed up any leaks through the whole system in a promt manner!
Nathan was very polite and professional. Fast, accurate analysis and fix.
Manuel maintenance yearly clubDaniel and I both want to say that we were very satisfied with Manuel Lopez. He took his time to explain to us what he was going to do and what he did he showed us the pictures. He was had a lot of patience and helped us so much. we were so happy to have them and we would like to have them again thank you so much. He should have more than five stars maybe 1015 stars by.
Mr. Dorris was very polite, friendly & got the job done quickly. He explained well the problem with our AC unit. Now its running cool❄️. Thank you!
Manuel Lopez did a fantasic job. I am very pleased with the service. Highly recommend.
I called in the morning and had a technician out shortly afterwards. Manuel came by and was very helpful and informative. He fixed the problem and gave me multiple recommendations. He was very friendly and worked quickly. Highly recommend
Great service, explained everything in detail. Pleasant personality, seemed to have great knowledge of the air conditioner he was servicing.
Beware of “flat fee” prices. Companies don’t have that kind of pricing unless they are grossly inflated in favor. Their diagnostic said short in wiring. Flat fee $875. Took tech 20 minutes and 15 feet of low voltage wire. Said unit was fixed. It wasn’t, technician said bad fan motor , flat fee$875. Fan motor online $250 retail. They installed THEIR$875 fan motor, said unit fixed. Still doesn’t cool. Said 0 Freon. Flat fee to look for leak. Flat fee $500. Service manager agreed to check for leak and fix leak add Freon. No charge and refund $875 for fan motor if they couldn’t fix. Tech couldn’t fix leak, one hour refused to honor agreement and refuses to refund $875.BEWARE
Manuel did a great job!! Very thorough and explained everything. Very polite as well!
My technician Isaac was fantastic. He was very helpful in describing the problems and possible solutions to my situation. I was reminded that day that customer service is not lost in todays workforce. This company is blessed to have him as part of their staff and I was grateful for his work on my ac.
Manuel was very helpful and polite. Did great work and explained as he worked.
Good guy, very respectful, professional, and detailed. I really appreciate the work and the support that he gave to me and my family. Amazing job Nathan Dorris, we appreciate and thank you sir.
Isaac did an amazing job. He quickly identified the issue and got the part ordered that we needed. He did a temporary fix for the issue that kept us cool until the part arrived, and then he came back and completed the repair. He was very polite, courteous, and knowledgeable in his explanation to us.
My technician was super friendly and professional, but he said he couldnt clear my condensate drain line. I paid $89 for a we cant do it. Another HVAC company came out the next day, inspected it, and cleared it in 15 minutes.
Larry did a great job! Very professional and the price was great! I called at least 4 different companies for pricing, One Hour had the best rate for service.
Manny is very knowledgeable of AC problems. He rescued my AC system which is old and was leaking. He helped me understand the problem, so I moved forward with a service contract and possibly new unit. He was very attentive and listened to my needs. Five star technician. I highly recommend him for AC needs.
Manuel was extremely thorough and very pleasant. Highly recommend him.
I had a fantastic experience with One Hour AC today. The company was quick to respond to my message, helped me get a scheduled appointment for the same day, got me set up on a maintenance program to save me $ and ensure my AC works through our crazy hot summer! Michael Van Tassel was the most polite and knowledgeable service provider. Thank you so much for an excellent experience!
Manuel did a great job, he’s very thorough!
Mr. Isaac Leal was professional and knowledgeable, he was able to find the problem with my unit, but unable to repair it due to me having a newer model mini split that carries A2L R32 refrigerant so they dont shave what is needed to check for leaks or recharge units. Nothing against the technician he did great, but the companies themselves need to upgrade and start carrying what is needed for all customers.
Young man was friendly and professional. Diagnosed the issue within a few minutes. Replaced the malfuntioning part quickly. Excellent work greatly appreciated. Thanks Larry Boutz!
Outstanding service! Had an emergency and needed to go out of town but did not want to leave without having my AC unit checked out. They were understanding and helped me tremendously! ONE HOUR AC AND HEATING IS THE WAY TO GO!
Manuel Lopez did a great job servicing our A/C system. He pointed out some issues that need attention that I can address, and explained what he was doing as he performed his duties. He also seems to have a good attitude!
Michael was courteous, quiet and quick. He explained what he found and what I needed to do as a tenant. Great job 👍 Also, he showed up at the time they estimated he would be here. I didnt have to wait on him. 🙂
Kevin was absolutely outstanding! His knowledge, quick response and experience made us feel very comfortable and confident that the right man and company was here to take care of us. Thank you One hour!!!
The technician Nathan did a wonderful job explaining everything! He made suggestions on things that he saw were needed now and things that we could possibly wait on, not pressuring us to purchase everything at once.
Rubén is a nice guy and very knowledgeable. He did a great job and he got our AC fixed in a few minutes. I highly recommend him.
Michael was great! He came out late to make some adjustments/corrections after we had a new system installed. Got everything working correctly and arranged for the install team to come back and address a few things the next day. I am pleased with attention to our needs and the office manager for calling to check on us after the installation was done. Five star service all around.
One Hour Air Conditioning & Heating was professional from start to finish. Our technician, Michael, was efficient, polite, knowledgeable, and communicated during every step of the process. I highly recommend their services.
Great personnel that came to my home. Always cleaned up after themselves and did a great job even in this Texas heat! Id recommend them for sure hands down!
2nd review for Manuel. Just amazing customer service and knowledge. Came out on short notice, on a holiday, and fixed the A/C issue in less than 30 min, and stayed to make sure the problem wouldnt happen again. Thanks so much!
Nathan was polite & efficient at his job. He explained what my issues were with my ac unit. He repaired them promptly. I will continue to use One Hour AC & Heating.
Michael did a great job at identifying a couple of things that need to be corrected. We feel like hes very honest and will treat clients fairly and with respect. Hes also very friendly and easy to talk to. Would highly recommend One Hour AC.
Ruben was very friendly and took the time to get ac up and running even after hours!!I’m very happy with this company who had best customer service from the first phone call to the last.
Juan was very helpful, knowledgeable and respectful of our wishes, wants and financial concerns.
Nathan was great! Explained everything for approval before starting. Very thorough. I will use One Hour AC again. Thanks!
Kevin was very thorough with his inspection process and report. He took the time to explain the issues that I am having with my AC unit and that means a lot to a potential new customer. I am so thankful for the referral from my daughter and their professionalism that I went ahead and purchased the maintenance package and will be proceeding with the repairs. Thank You Kevin and Thank You One Hour for great customer service!
Kevin Rider is super knowledgeable he took the time to explain everything he was doing and answered all my questions. After looking over my complete system he recommended things I could do to improve my air quality. I will be calling him back for all my AC needs.
As always, Nathan was of great help and assistance. He always goes above and beyond to assist in our needs. Very professional and kind. He is always welcome to conduct work in our home.
Manuel Lopez came out for an inspection. He gave insight in how I could properly maintain the A/C in between visits. He performed exceptionally. 10/10 professional and really cool guy
Ruben Vela did an excellent job. Identified the issues quickly, and had a solution ready to go. This was after other AC techs had said nothing was wrong.
Manuel was very knowledgeable and informative on what he tested and observed.he took pictures and explained each part, and what was needed to get system up to proper performance.He did a thorough and professional inspection and recommendations.
Brad and the entire team were wonderful. They were so efficient and really hustled to get the job done as quickly as possible. We appreciated that since we’re going to be without a/c for a day and a half while the job is being completed. One-Hour is the best.
Clayton was very thorough and respectful. Was on time and very informative.
Manuel Lopez was great, very informative and knowledgeable about our system. Informed us about issues that were never addressed before.Our issues were followed up quickly, by Kevin Rider, another great service tech.
I called for a/c service and was pleasantly surprised to receive an appointment within hours! Michael was through and extremely professional! Five stars for One Hour A/C!
Kevin is an absolute professional. Knowable and took time to explain what issue was and the resolution. Thank you Kevin! Also, I will be changing my maintenance plan to your services!
Nathan is a life-saver! After struggling with my A/C for weeks and unable to resolve with other contractors, One Hour Air Conditioning answered my call at 9pm and sent out Nathan first thing the following morning. He took his time to diagnostic all issues and was able to fix all of the problems within a couple of hours. He had all parts needed on his truck, made the repairs, got me running properly, and all at a reasonable price. I have found my new HVAC company in Corpus Christi!!!
Very professional in that he was very respectful & courteous. Very knowledgeable in that he diagnosed the problem quickly and had my unit working quickly with parts on hand.
Larry B. arrived on time and was able to help us resolve the issue of water overspill from the AC drain onto nearby carpet. He showed both homeowners how to add bleach to keep the pipe clean so that overflow wont happen again. This visit was not part of our annual contract but we were happy to pay for the visit. Richard Garcia
One Hour Air Conditioning and Heating is Fantastic! Our HVAC froze up and as soon as we contacted them, they put on standby,so that they could work us in today. The technician they sent out was Nathan Dorris, he was extremely polite and listened to all the information I had about what we had already done and what exactly the unit was doing. He went up into the attic and listened to the unit and was immediately able to tell us what was going on. He opened it to confirm and we will soon be nice and comfortable in our home again.
Had our AC maintenance. From scheduling to the tech coming out, everything was amazing. Everyone was so nice and respectful, were very thorough and explained the whole process. Highly recommend.
Great first experience using One Hour. Took care of my AC on Sunday evening/night. Jaimes was professional and courteous even though I’m sure he had a long, hot day before he got to me.
Called the company at 5:30p on a Friday….. Ruben came out- diagnosed the problem and fixed it within an hour. EXTREMELY grateful for him. He was very professional and had a positive attitude despite it being late on a Friday.
Michael was a true professional. I appreciate his courtesy and honesty throughout the job. He made sure to notify me that he was on his way and he was also on time.Great job!
Larry was extremely knowledgeable and walked me through his process as he worked to troubleshoot the issues with my thermostat.
Very knowledgeable and on time for our meeting. it was a good experience.
Mr. Mike Dorris our technician was super friendly and answered all of our questions. He was great at letting us know about the current condition of our A/C unit and gave us his professional advice. The job fee was fair and he completed the job in a timely manner! We will be requesting him again in the future ! Thank you!
The technicianwas fast and awesome did a great job and was mindful of his tools and cleanliness
Very pleased with this company and with our technician, Michael! He quickly got us running again after having to try to fix a mess left by another technician at a different company. Thank you so much!!
Very happy that the company worked with us and our budget to deliver the best deal possible. With the CC heat and the long days, we are so happy to have such a wonderful company in the city!
Excellent service David did a very thorough job installing the heat kit in our new HVAC. When it was installed during the summer, they had neglected to put in the heat kit. We had not needed the heater until yesterday when it finally got cold enough. We had no heat fortunately one hour was able to get a technician out last night who immediately diagnosed the problem. David was able to install the kit and get our heat going in less than an hour.No problems and a very respectful and courteous technician.
The only reason for 4 stars is communication. The staff were very courteous and helpful. The tech was awesome and knowledgeable. The overall service provided was quality. However, communication regarding our service appointment was vague and lacking. We ended up waiting all day with lackluster updates. They are understaffed and I understand. Just providing feedback on a minor improvement to an already great service.
Fast, friendly, and knowledgeable. He won’t let you down
Nathan Dorris was fantastic. A very knowledgeable and respectfully soft spoken young man. He came in and went right to work on a problematic system that others before him struggled with. He got the job done quickly and efficiently and the system sounded and seems to be operating far better than when installed new 1.5 years ago. Im hoping we get Nathan for any future issues if necessary.