Johnstone Supply Pflugerville

Pretty disappointed with my experience at this location Im a local DIY and call to this location early in the morning and asked if they were open to the public and they assured me that they could sell me duct work but other items you definitely would have to be licensed for coils or something like that more advanced. I came to the Austin location trying to get some duct board and the gentleman walk me through the warehouse show me the duct board but also said I could go to the Pflugerville location since I was from Round Rock and they would be able to cut it for me I called before I came to the Pflugerville location I spoke to Jason I asked him what I may need to know if anything I have the dimensions and everything he instructed me as long as I got there before 5:00 it was 3:50 at the time that I would be glad to help me out. As soon as I came into the office the gentleman said he wasnt sure if he could help me out since I was a homeowner and another gentleman Im assuming was the manager overheard him and told me that the other location shouldnt have told me they were open to the public and they were contractor only pretty disappointed to be bounced around to finally be told that when that was my first question at the metric location over the phone when I had called earlier in the morning and especially since I called to the Pflugerville location at 3:50 just prior to going there to finally be turned away disappointed experience they should have sold me my duct work for my trouble and their error. I was excited to come here after reading all the reviews on how helpful this place was Ill make sure to get my contractors license and never come to this place. Lost customer for life.

Johnstone has always treated us well. Pat has been really helpful anytime we have needed him. This new location is super nice. We look forward to doing business with these guys for another 15 years.

These guys are awesome! So helpful with parts and quick to respond and work great with us!! They will text and respond and jump through hoops to take care of us!!

If your a guy that can fix your own stuff don’t come here they only sell to HVAC guys I came in to buy a capacitor they would not sell it to me

They always have what you need, the team is respectful and charismatic. They go out of their way to make sure they can help you get what you need when you need it. Highly recommend.

If I’m calling in an order or coming in to pick up an order the people working here are always good to me. Some times I just go in to visit.Thank you Pat for consistently hiring good people!!!

Favorite supply house cause the team is so so nice and helpful. Especially Josh and Eddie thank you guys for everything!

Great helpful staff. If i need help finding something these are the go to guys.

Friendly staff and great products.

Excellent place where I go every time I need some material or have any questions, they always assist me with great kindness and professionalism.