Great job! Very professional and able to complete the job in a timely manner. After they were done Taylor explained everything in detail and ordered the other needed parts. 100% recommend.
Got ready to use heat mode on heat pump that was installed in summer. Auto worked but heat would not regulate. Called office they sent tech out and found thermostats not working correctly. He came the next day and installed new one works like a champ. Thanks
Great people every one I talked to was awesome I am using them again. cheaper than my last air conditioner, people was so For sure using them next time.
Service was really efficient and good. Riley thoroughly explained what was needed and what his solution would be. Thanks for being upfront and dependable.
Excellent service as always. Very fast and clean technicians. So glad we found this company.
They did a great job from start to finish. I would highly recommend them to anyone. Clean efficient work at fair prices. Your young man Taylor went far and above with his work ethics and professionalism. He took the time to explain in detail any questions we had In reference to the new unit as well as demonstrating its operation.Call quality Air for your AC/Heat needs.
Absolutely the best in town in my opinion. These guys have been working to get my unit working the way it should be all on warranty. I had a very bad general contractor build my house. He used these guys to install my ac unit. My contractor was worthless on making things right. Jason Sims and his crew have gone above and beyond to make it right.
Very smart service man. Fixed my problems in a short time and was courteous. Will definitely use this company in the future. Thank you
I was very impressed how they came out shortly after I called.They were nice and professional.I would recommend them to anyone
I am very impressed. Jason came out shortly after I called. I needed a new motor in the inside unit. Drew came out and replaced the motor and also the compressor breaker. Both men were very nice, knowledgeable and professional. My friends recommended Quality Cool Air to me and now I recommend Quality Cool Air.
Technicians were able to show 2hrs earlier than estimated. They quickly diagnosed the problem. I was told they could have the new part delivered and installed in probably two days. They showed the next afternoon with the new part and installed. A+ work from this crew.
Yay for Quality Cool Air!!! They fixed my a/c unit and all is working great now! The temp this weekend will be in the high 90’s, so I am so thankful Drew and David took care of my situation! They deserve praise and a raise with what they do!! Thank you Jason and Quality Cool Air!!!God is good🩷
Excellent customer service. I needed A/C diagnosis done for noise and underperformance. They show up as promised and explain any issues with your unit so you can understand. Fortunately he had the repair parts on his truck. Turned out to be a great day. I recommend them.
I had Quality Cool come out and replace our central a/c with a new heat pump. They were on time, professional and did a great install job in a timely manner. Very satisfied.
Good care of my central air with service performed for fall. I was told it would be by a certain date but had to call to set it up after the date. Also had to remind the personal I had two to check. No one gave me prices for the replacement objects. I had to request that the exterior unit be checked.
Had my air conditioner working perfectly again in minutes! Service guy was amazing ! Very friendly and courteous! All my service needs will be from this company!
Second time they tried to find leak in A/C unit. Not successful, so added more freon. Dont want to continue paying for freon every two months.
Very prompt service, even in the middle of August. Just picked out a company and I hit the lottery. Highly recommend this company and the technician was very professional and knowledgeable
Great service! Very fast response time. Thankful for their help in getting my AC back online.
Workers were friendly and respectful. They worked quickly to get the problem fix and explain what it was. Thank you for responding on the same day I called. Couldn’t ask for better service!
Jason, David and Drew were all very helpful, knowledgeable, pleasant and responsive our time. They took time to answer any questions we had regarding our A/C replacement.I do highly recommend Quality Cool Air.
This company went above and beyond to get our ac unit fixed when it suddenly went down. They worked to find us the best pricing options, were very communicative and friendly. The guys that came out were very fast and professional. Highly recommend for your ac needs! Good folks.
Had an annual maintenance check-up. David did a great and quick job checking our equipment, and very informative with answering our questions. Thank you Quality Cool Air.
Best A/C Company in Palestine. Jason, the owner took care of me personally and stands behind his work and helped me out tremendously in an emergency situation. Couldn’t ask for a better guy or a better company to work with me.
We called this morning about a leak with our AC unit. We were told they were extremely busy and may not be able to get to us today. In this Texas heat that is understandable, but they were out here about 4 hours later! It was a simple fix, he was very informative on future maintenance for us and got everything handled within 30 minutes and the cost was very reasonable! They now have a new customer!
Thank you for always taking care of our A/C and Heater needs. You are always dependable and professional.
A+ service always. The only people I call for HVAC work on my house
Knowledgeable technician, good guy, look forward to seeing him again.Great people, good work and high integrity.
Professionalism describes Quality Cool Air from the first phone call until installation was complete. The installers were detail oriented. They were very accommodating. Highly recommend.
First time to use these folks but seemed to have done a great job, ac is working great again!! Will use Quality Cool Air again next time I need our unit repaired, thanks again!
QCA, Inc.s professionalism and customer service are second to none. Highly responsive and empathetic to their customers needs. Their honesty and objective approach to addressing customer concerns is a refreshing departure from their competitors. QCA is the standard.
Jason, the owner, did a wonderful job taking me through the initial quote, answering all my questions, and providing flexibility options for performing the work. From scheduling through invoicing, I received several communications so that I was not left wondering the status of anything. His staff that came out - Jeremy, Taylor, and all the guys - did an incredible job replacing my whole system and bringing with them everything that was needed. They divided and conquered with a couple guys in the attic working on the indoor unit, two more outside replacing that unit, and one more that helped where needed. Its a big task changing out an entire system, and the afternoon rain didnt even slow them down. They were very cognizant when carrying tools and materials through my house, they cleaned up well inside and out, and made sure the system worked as expected. Along the way they remained very friendly and we had some very good conversations. These guys all know their trade very well and act in a professional and respectful manner. I wouldnt hesitate to use them again or recommend them to anyone.
It was quite chilly in our house since a lightning strike during the tornado storm destroyed our heating system. Our roofer suggested Quality Cool to us. When we contacted their office the same day to arrange an appointment, a very pleasant woman instructed us to let her make some calls. In less than 5 minutes, we had a callback from Jason, who was incredibly knowledgeable and professional, and who had agreed to accommodate us into his schedule. Professionals who provide high-quality services at extremely affordable prices.
Great group of people! From the first phone call my issues were heard and a plan put in place to get my system up and running again with a new outdoor unit same day. Would recommend Quality Cool Air to anyone!
They got out here faster than anyone else in town would consider scheduling me, and got my unit running again. Its the next best thing to a good neighbor. Small fee for a great service.
These guys are great! Good communication! Prompt and polite. Every guy in the team said hello and was quite pleasant. They even cleaned up the weeds around the pad and told us that turning off the breaker (to install) caused the washer to stop. Great experience and will certainly use again!
Excellent and professional service during the entire process.
They scheduled the repair for the same day that I called. The problem was quickly found and repaired and I had cool air in no time. Great job!
I dont know their names but 2 guys came out and they
Jason is a man of his word! Response time was great. We need to pray for and appreciate this business because this extreme heat creates a very challenging schedule so I’m extremely grateful for those who labor to keep us comfortable!
Highly recommended. Service was excellent, techs were friendly and completed the work quickly.
Jason is honest, doesn’t try to sell you something you don’t need, knowledgeable and reasonable in his prices. He and his people are courteous and always do a great job. They are the only company that I ever use for all my A/C work. I highly recommend them.
Called during an extreme heat wave in the morning, they squeezed us into the schedule same day, tech was professional &assessed problem and got our A/C fixed right away. Excellent service and pricing, would highly recommend!
Theyve always been very professional, friendly and do great work. I would highly recommend them to anyone
They came out on the same day I called and got my ac fixed fast they did a good job
Had a great crew come out and fix a leaking problem l’ve had for years that no one could figure out! I would highly recommend!
Quality Cool Air, Inc., did another great job for us today. Capacitor went out. Same day service and done professionally. Freestone County is in their service area and they are our go to always!
Our AC unit went out Memorial Day weekend, and they sent someone out the same day. Fixed the unit and we had cool air all weekend. Very responsive, good quality work. Highly recommend them!
Jason showed up ahead of the estimated arrival time. He was quick and thorough. He explained what was wrong in a way I could understand. Effected a repair and was on his way.I HIGHLY recommend Quality Cool Air!
Quality Cool Air is the most reliable, honest, and professional company I know. I have been using them for years and have always been satisfied with there work. I trust them 100 percent. THANKS QUALITY COOL AIR!
July and August or this year were very hot,and I had a really hot summer because I couldnt repair it when I asked another company to repair it. I knew a high-quality air conditioner company here, but they repaired it right away,so Im having a cool summer. Were going to make a deal in the future. Thank so much.
The technician sent to assist was was professional, polite and receptive of the information I was providing him. He had my issue fixed without even taking a single tool out. I will always recommend Quality Cool Air.
They came out here at the time they said. They preform their job awesomely. I would definitely recommend them to everyone. By far the best service in my area. I’ve been using them for yrs now
Always takes care of the shop airconitioner with promptness and great work.
We had a great experience with a quick fix to our A/C unit. Quick response to call amd also letting us know when technician would arrive. Thanks so much.
Very professional. They were on time and did a very thorough check up in our A/C unit.
Great company! Works fast and efficient and provides great customer service!
Thumbs up to Jason Sanders and his install crew. The work was professionally done. The price was right and best of all they delivered ahead of schedule.I highly recommend Quality Cool Air.
I gave Jason a call on a Thursday evening about my AC unit and his technician Dave was at my home the next morning to resolve the problem - he showed up early, communicated extremely well, and completed the work in a timely manner - I will recommend Jason Quality Air to everyone that needs AC service -
Quality Cool Air, Inc. did a wonderful job fixing my furnace today. I requested an appointment yesterday and they scheduled me today with a morning appointment, The technician found the problem and fixed it within 30 minutes.
Awesome these guys are professional and do a great job
Quality Cool Air - Jason has taken care of our AC/HEAT needs for many years. They do quality work, their professional and thorough. Im well pleased.
They were nice enough to come look at the mini split unit at my dads tiny home. They did not call and let us know that they were not going to be coming back or to work on the unit. They were nice and answered some of our questions. I just believe that they should up their training to include Ductless mini split units.
Installed 3 units on new construction. Three different houses. More work lined up for them as we build. Very timely super price and great customer service. As a contractor I highly recommend them.
Great and professional service and Team. Will recommend to anyone.
These guys were great! They were fast and friendly. Glen and his son came over and were nothing but professional. Price was right for the work done. Highly recommend and will definitely call them next time I find myself in a HVAC jam!
They did a really nice job today maintaining my systems and taking care of a few installation issues
I was way overcharged for the services received. I spoke with some other AC guys that say they should have not charged this amount for just a spring tine up
Wonderful service and very trustworthy. Love Jason and all the employees.
We have had the unit for a year and a half and it started cutting on and going off. We called and had them come out and was told nothing was wrong but a wire was loose and so they fixed that and wanted to charge $99. Now the second time has occurred and we were told they would be out this morning and they are just showing up a little after 3pm. This means we have been burning up since last night because the air isnt consistent. I wouldnt suggest using this company.
Another awesome service. This time they installed a new thermostat in minimal time with absolutely no mess. Excellent job and very professional.
Jason and crew done a good job getting our air fixed. He kept me informed on what was going on. Roger and drew technicians are also very knowledgeable. Thanks guys!!!
Great service and professional technicians. I highly recommend them!!
On time .came as they promised . man was courteous .work done quickly ..will use again.
For the second time, on two separate units, this company has fixed my existing older system instead of replacing the unit as the other company said was needed. They are helpful and polite and go above and beyond to fix what is needed, instead of taking the easy way out or trying to sell me something that I didnt need. They have now saved me over $10,000.
I dont think he know about the air conductioner we have. he had to leave to call about it because his phone didnt work here
Great to do business with. Took care of the problem quickly.
They where awesome the came out within an hour or so fixed it . no problems I used them for years and will continue I have never had to recall them for same repair .
Have the Maintenance plan. Happy with the service.
The service men were very professional and helpful.They worked with me to make sure all zones were working properly.In short excellent --
I attempted to connect a programmable thermostat on my own and ran into some problems. I called Quality Cool at 6:50AM after a night of sleeping with no AC. Their answering service quickly got me in touch with their service technician Glen. Glen attempted to help me over the phone to save me the service call. After we figured out it would be too complex, Glen came to my place. He fixed the problem in less than 20 minutes. All of this was done prior to 8am on a business day.I would give six stars if I could. I will definitely be using Quality Cool Air again.
Called this morning because ac wasn’t getting cold and before I knew it they were at my house. They fixed the problem in no time. I totally recommend this business. They are very professional and get the job done..
I have used this company for several yrs. Ive never had a bad experience with them. If you need ac work done call them.
Contacted quality air and was told they would have someone contact me back soon, never heard from them again. This turned out to be good for me because Arctic air came and fixed my air conditioner in minutesI would not recommend someone that lies
Excellent service. They had us up and running in a couple of hours. Prompt and as promised Great people. I will strongly recommend them and use them for any future A/C needs.
I use them a lot when I have heating and ac issue. They get the job done right and friendly people. I recommend them.
Jason, was on time and explained the job and discussed possible solutions. I will continue to use and also recommend to my friends this company
These guys are fantastic…… Great service, lots of integrity overall great outfit to work with
The guys did a great job in helping me get some base boards replaced under AC unit. Look forward to working with them in the future. Thank you.
Jason & his crew were professional & installed a new high quality HVAC unit in a timely manner. Would highly recommend him!
We called them up on a Sunday evening, and Glenn came out to our house and got our A/C up and running within an hour of our original call. I dont have much to compare it to versus their competition, but if you need someone quick that will get the job done right away, then these guys are where its at.
Im picky and ask lots of questions. The technician was very knowledgeable and did good work. I would recommend this company.
They were quick, honest and thorough
Prompt and friendly service. They have been very helpful every time that i have needed them They do good work and are easy to get along with.
Danny fixed the doors on front of unit. They werent the right doors for unit, but he measured and have to use a saw to make them fit right. Now they dont fall off anymore. Thank you Danny.
Guys showed up in 30 minutes and did a great job!! Really appreciate them on a hot day!! Jason and his crew are the best!!! Thanks
They were very efficient and punctual. They showed up when they said they would and made quickly repaired our A/C.
Great people and great service !
Once again QCA came through and saved what could have been a terribly hot church anniversary program.Thanks for always responding immediately. :0)
They were professional, efficient and did a wonderful job for me. The
Young Men were prompt patient and kind . Kinda pricey but I couldnt fix it myself . Hard to get them set up for services but my phone may have blocked them. My fault .
Dave the technician, was very professional and courteous, he took the time to explain how to maintain it properly and I appreciate that.
Quick, thorough and friendly setvice. It is 106 degree summer heat we are finally with air thanks to their prompt service.
Unit wouldnt work due to human error and Jason was very nice on getting this corrected. Was a pleasure meeting Jason. Very thankful for him.
Jason and his guys are honest and have always taken care of us when we needed them during business hours or after business hours.
Quality Cool Air is always great to work with. Their timely installation and service was great.
Quick and reasonable prices. Thanks
We have been using Quality Cool Air for over a decade, and they only get better. Integrity; Service….Quality!
They came and fix my AC so quickly and Drew was so professional. I recommend this AC company to all my friends and family!
Excellent service! Customer service is always willing to help.
Best response time ever experienced in Palestine ,Texas in a long time, very nice service people from the office to the field
Great service!! Men were friendly and knowledgeable! Would recommend this company!
We have used Quality Cool Air three times now. They are always quick to come and fix the problem. professional, and efficient!
Always good service. They are quick to get to my needs for service and repairs. Thank you Quality Cool Air.
Really appreciate yall making it so late in the day on short notice , a+ tech, a+ service!
We love Quality Air techs, very personable, professional and fair!! Thank you for every service call answered and resolved!!
Guys were very nice. Went above and beyond cleaning some nasty gunk out of my AC! Thanks!
Best A/C service around! These guys have helped us out several times after hours!
Overall BEST service! Friendly guys and they took care of us right away. ☆☆☆☆☆
Great service. I’ve used this company for 26 years, exclusively.
He told me what was wrong. How to help maintain issues and engaged in conversations while he worked
Quality air is always accommodating and does a great job!
These guys came out quick and fixed the job. Very nice
Drew and David took care of my issue! My unit is working now😃
Called and texted to let us know they were on the way to our home. Solved our problem quickly.
They were very attentive to my a/c needs and fixed my problem quickly. Thank you
Alway pleasant; offer several solutions and explanations when there is a problem with estimated costs and recommendations.
Quick and professional service, would definitely call again!
Prompt, professional service!
Love love love Quality Air very professional and always do great service. Thank you guys
The staff repaired it perfectly.Im so thankful.
Wanted 350 to spray out the out side cools and hose down..sad guys sad. Went to someone else for 125.
Checked inside and outside unit. Very thorough and professional.
Very professional and friendly. Quality work.
Always responds quickly! Problems solved
Services rates are extremely high, but they will get the problem solved
Always friendly, reliable and professional.
I can trust that when the Quality guy fix it, it is done right!!
They had a worker out within a few hours
Great service.... on time, friendly and knowledgeable.
Professional service. Thank you Taylor and the team!!
Good dependable service. reasonable
Diagnosed and had the problem repaired with about an hour.
Excellent service. Checked system. Changed filter.
Very professional, and easy to work with.
Quick,efficient,and friendly.guarantee work.
Always a pleasure dealing with Quality Cool Air.
The best a/c and heating company around!
Great!! And very much appreciated
Excellent service!
Thank you .God bless y’all.
Quick quality service
Best service guy there is!
Courteous & professionalThanks
Great techs very professional
Awesome job as always
Always great service
Happy great service.
Great service!
Know their stuff, residential and commercial.
Awesome as always!
Very Knowledgeable,Respectful and Courteous!!!!!
Great
Excellent service!
Great company
👍🏻👍🏻👍🏻
Great service
Excellent service .