My air conditioner had been leaking Freon for some time. My neighbor has a Lennox system so I searched for a dealer. I found Redhawk and inquired about repair or replacement. It was a Thursday and Mr. Mark Russell came out that afternoon. He helped me decide on a new system. He said they would install a new system the next Thursday. Friday morning I received a call from Redhawk someone was on the way. Mr. Russell came and installed Freon to get us comfortably by until Thursday. (No charge). He came the next Thursday and installed a new system in about three hours. I highly recommend Redhawk and you will like Mr. Russell.
Mark Russell is the most ethical and moral businessman I have met in a very long time. He is all business and most professional. He gave us an excellent deal, with the best equipment, crew and installation. Five stars. I was amazed at how quickly he and his crew were able to complete the job.
Mark is very knowledgeable in his field! He took some measurements for a new unit and made suggestions for getting our old unit to work better in the meantime. Were now able to keep the house at a very comfortable temperature in the hottest part of the summer! Thank you, Mark!
This is the 3rd time that we have used Mark and saying he is awesome is an understatement! He has fixed our Ac unit every time, even when we had 3 other hvac experts come out and were not able to help us with the problem. Mark did it, No problem! Prices are more than fair and I’m not usually a review person but I definitely have to let everyone know how awesome he is and Red hawk is! Thanks for all your help Mark!
The service was fantastic! Mark is very knowledgeable and friendly, he worked with me to find the unit and price I was happy with. Ramona worked with me to get the install scheduled before a freeze spell hit. The install was fast and looks good, the crew found some issues from the prior install and Mark gave me recommendations on how to get them resolved. I’m very glad I went with them, I highly recommend Redhawk Heating and Air.
Our air conditioner went out in the middle of the night. After calling 6 companies, Redhawk got back to me first. Mark did a great job at helping me with this experience. He gave me several options, and in the end, I choose to replace my unit. Everything was completed that day. This mom and pop business had great customer service, and was very honest and helpful. I highly recommend Redhawk for your air conditioning needs.
Mark is the only person I’ll use when needing a/c help. He is professional as well as friendly and explains everything he is doing including all your options. Very pleased with everything he has done not only today but in times past. Highly recommend his services to everyone that asks me .
Mr. Mark Russell was amazing had great customer service fixed it very quickly. Gave my husband pointers on how to keep the house cooler during these upcoming hotter days. They will definitely have our business in the future if we need AC repairs. We highly recommend RedHawk Heating & Air…
Called Redhawk after calling a couple other 24 hour companies the night prior. Was initially told it wouldnt be until the afternoon, but was pleasantly surprised when Ramona called me back to tell someone would be at my house much earlier.System is 13 years old and was installed by Redhawk in 2010. No one tried to pressure me into replacing major, costly components. Mark went right to the problem and found a blown 80 uf capacitor that was preventing my compressor motor from starting. Whole process took about 15 minutes before I had cold air blowing again.Will absolutely use Redhawk again in the future when I have HVAC needs.
Our ac went out at 3am. Called shortly before 8amlooking for a repair & Mr Mark came by lunch. He was very nice & professional . Very quickly done! Thank you Mr Mark!
Our go to company for our air conditioning and heating needs. Fast and dependable service, always ready to go the extra mile to make sure the customer is satisfied. Highly recommend.
A/C unit was not working properly and of course with my luck everything breaks on weekends for me.. So 1st thing Monday morning I called Redhawk heat and air. At the end of the line a lady by the name of Romona answered very sweet and professional. Lets just say by 10am I had Mark at my door. I SO RECOMMEND Redhawk the services they do are on a timely matter, professional and price was reasonable and affordable. THANKS Mark and Romona .
Great service! Mark & Ramona are very friendly.Mark has come twice to fix our AC and is alwaysvery nice and professional. Will definitely recommendand will call again when needed. Thank you.
Sarah was very interested in meeting our needs and spending time explaining all of the options they offered. She also did a thorough inspection on our residence to make sure we were getting the equipment we needed to be most cost efficient. She explained how Redhawk operated and what kind of quality service we could expect to get if we choose to use them. Any questions we had that she could not answer she made calls and got the answer.
Mark was a very nice man. He listened to what I had to say was wrong with my air- conditioning. He changed out a part & it fixed it. He is a life saver in these hot temperatures. Thank u so much
Very nice, professional and helpful company! Installed a new inside and out system a few days ago for my home. Mark and Ramona have been very complete and thorough with every step of this process. Highly recommend this company for your HVAC needs!!
My A. C. Was blowing hot Mark came out did Great work. Very Educational diagnosed the issue explained everything and was done within the hour 👍👍 🙌😀😀 I would definitely recommend.
I was having problems with my air conditioner and the gentleman was very kind and helped me understand the issue. He also brought to light how my unit was improperly installed and could potentially be dangerous. Im glad he brought this to my attention because the issue couldve been fatal to my family.Ramona who answered the phone was very kind and she also tried to help me troubleshoot the issue before having someone come down to help.I would recommend them in a heartbeat! They are kind and the gentleman who helped me is a straightforward person with 30+ years experience under his belt.
Mark Russell at Red Hawk is always friendly, prompt, knowledgeable and professional. Great service! Will always call Red Hawk first. Thank you for your excellent consultation. You’ve always been very helpful. 🤩
We would like to thank REDHAWK for our complete ac & heat install.They were on time, less than one day install, fixed all extra needs, great clean up, great service & crew, did not try to over sale extras but most of all the best price in town!
Was trying to find a reputable heat/AC company to look at my AC. Read reviews for Redhawks and was impressed. Needless to say I was not disappointed. Henry(our technician) was awesome. Walked me through what the issue was, what caused it and how he was going to fix the issue. I couldnt be more impressed with Redhawk. I will definitely be using them from now on.
Sara was very friendly and so helpful. She explained in detail how they select the correct size unit for our home and had us set up for installation in less than a week! I would highly recommend this company.
Mark was great! He fixed our AC issues and was very reasonable. We will be calling him for all of our HVAC needs moving forward.
Rehawk is absolutely wonderful . They got our AC replaced and up and running in little to no time ! They are extremely good people , that work fast in this deeded west Texas heat . We will always use Redhawk for any AC work we need . 10 out of 10 I highly recommend
Everything was hassle free in dealing with everyone from Redhawk. It was only a couple days after signing the proposal that my new unit was installed and working perfectly! I would highly recommend Redhawk for any Heat or A/C needs!
I called Redhawk because my AC wasn’t cooling properly. Within three hours, they were at my house ready to help. Mark quickly diagnosed the problem, made repairs, and had my house cooling again!
I had an OEM Lennox unit on my home circa 1992 that went out in the heat of July, of course, on a Tuesday afternoon. I have used a couple of area Service companies but none were Lennox dealers.I called Mark at Redhawk after a recommendation from a family member that had used him recently.By THAT FRIDAY afternoon I had a complete new 26seer Unit installed and cooling my home! Yes, In-attic air handler, return air duct, and outdoor compressor unit.It cools Great and is very quite...Very Happy with Mark and his Redhawk Team!
Really happy that they were in my neighborhood the day I was wondering who to call when my AC went out. Cant complain because at least there was a cool breeze and they showed up pretty swiftly. The cost was reasonable and the whole staff was very helpful. Would definitely use them in the future if needed. 5/5
Mark showed up on time and had our A/C up and running again in no time. While making the repair he explained to us what part he was changing and how the part worked. He is full of helpful knowledge.
Super knowledgeable staff, friendly and fast service! Helped me trouble shoot to keep the ancient unit I currently have and helped me with options for when it eventually bites the dust. Call Redhawk!
Same day service, my phone call to set the repair up was pleasant, Mark and Justin came out the same day and they were both amazing, and they got me fixed up for a reasonable price. Couldnt have asked for better service.
Great customer service! Mark went above and beyond to make sure we were happy with our new heating and air conditioning unit! I highly recommend this business!
Owners Mark and Ramona are professional and friendly. Service is prompt and efficient. Installed new HVAC on time and for quoted price.
Mark came over to evaluate my HVAC systems and provided honest answers and a few solutions. He was very friendly and realistic.
Thanks to Mark coming out same day and taking care of my dads air today ,If you want a great , honest, hard working man you can trust please call Redhawk today !
Awesome place, Awesome people always happy with their service. Mark and Ramona always take great care of us and even make a point to check in the next day to make sure everything is working properly.
They gave us fast service. The whole experience from the initial phone call to the service was amazing. If you are looking for repair I recommend calling them. Havent receive good service in a long time. Thank you for the customer service.
Technicians were professional and fast. They explained everything in simple terms, and double checked my entire AC after the repair.
Very professional and yet easy to talk to, answered all my questions.Very efficient.Highly recommend this company for your AC needs.
The nicest people in the business!! They are experts at what they do and once done my house was as clean as when they arrived. I definitely recommend this company!!
Fast service, very friendly, explained everything and reasonable pricing.Thank you for your fast and professional service!
Great customer service! for sure would recommend this company to anyone. the price was great and they fixed it the same day
I have used Phillip for years on all my properties. He is fair and always responsive.
Mark Russell was prompt, professional, and courteous.
Honest and trustworthy if you can get them to call you back.
Great personal service, explains in detail and cares about his clients.
Mark was exceptionally professional and friendly!
Great people, everyone was very nice and helpful.
Grest people! Great service!
Good people would recomend