United Home Services - Air Duct & Chimney Service

6048 Holiday Ln, North Richland Hills, TX 76180, United States
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United Home Services - Air Duct & Chimney Service
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Al
Review №1

**Review of United Home Services**I am deeply disappointed with the service I received from United Home Services and feel compelled to share my experience. My family’s safety was jeopardized due to their negligence and lack of accountability.We initially contacted them because we could smell gas while our gas fireplace was in use. Leroy came out and informed us that our system was outdated and needed complete replacement, citing soot buildup on the valves, burner, striker, and logs as evidence of improper combustion—not to mention the gas smell. After spending a couple of thousand dollars on a new unit, we were assured everything was good to go.However, after only two uses of the fireplace, we noticed soot buildup again and promptly reached out to United Home Services. They dismissed our concerns, stating that this was merely normal wear. One representative confidently proclaimed, “I’ve been doing this for 25 years. I know what I’m talking about.”Yet, after just a few more uses, the gas smell returned and soot accumulation worsened. Frustrated, I made five calls to their office before finally reaching a supervisor, who assured me he would discuss the issue with the owner and call me back the next day. After persistent follow-ups, I finally received a response, only to be informed that I had a gas leak and that they couldn’t assist with it—I needed a master plumber.After expressing my frustration, they reluctantly agreed to send someone out again. The technician confirmed the gas leak and shockingly indicated that we needed a new unit anyway. When I asked why they hadn’t previously mentioned the gas leak—allowing us to operate a fireplace with an active leak—his response was that, regardless, we needed a new unit.It is important to note that we were not seeking a new unit; we simply wanted to resolve the source of the gas smell. Their oversight and failure to communicate critical safety concerns have left us feeling vulnerable and deceived.I am incredibly frustrated with the lack of professionalism and transparency from United Home Services. This experience has not only cost us time and money but also put my family at risk. I urge anyone considering their services to proceed with caution. Safety should always come first, and it’s clear that this company does not prioritize it.

St
Review №2

This company delivered exceptional service when repairing my ventilated ceiling. The team worked in perfect harmony, ensuring everything was done to the highest standard. The quality of the repair is outstanding, and I’m very satisfied with the overall experience. I highly recommend them.

Ch
Review №3

The ventilated ceiling repair was completed quickly and professionally by this talented team. Each member knew their role, and they worked together seamlessly. The quality of the finished repair is excellent, and their commitment to great workmanship was clear. I’m very satisfied with their service.

Th
Review №4

I had no idea what was wrong with my dryer, so I called in this company. They came out quickly, diagnosed the issue, and fixed it within an hour. The technician was honest about what needed to be done and didn’t try to overcharge me. Excellent service!

Be
Review №5

United Home Services not only cleaned our air ducts thoroughly but also educated us on how to maintain the air quality in the future. Their comprehensive service goes beyond just cleaning, providing valuable maintenance tips.

Sp
Review №6

I had my air ducts cleaned by this service and I couldnt be happier. They were very professional, finished the job quickly, and the air quality in my home has noticeably improved. Highly recommend their air ducts deep cleaning services.

Sa
Review №7

The furnace cleaning service was outstanding. The team arrived on time and worked diligently to ensure every detail was taken care of. My furnace is now operating more efficiently. Their quality work and professionalism really stood out.

Oc
Review №8

We were tired of dealing with our old, inefficient heating system. This team came out, assessed our needs, and installed the perfect-sized system for our home. Their experience and quality workmanship were outstanding. We’ve noticed a big difference in our home’s warmth.

Ko
Review №9

The HVAC team’s professionalism sets them apart from others. Their inspections are thorough and reliable. Management maintains a balanced approach, ensuring consistent quality. Their accurate record-keeping is a significant part of their service.

Cl
Review №10

PROJECT: Chimney Cleaning & Inspection - Great customer service and price! Eliav was very knowledgeable, professional and courteous. I will definitely use them again. Thanks!

Sa
Review №11

We were worried about water damage to our chimney, so we hired this team to install a rain cap. They used high-quality materials and did an excellent job securing it in place. Their expertise was clear throughout the process, and now our chimney is well-protected.

Br
Review №12

The HVAC team delivers exceptional service during inspections. Their professionalism is evident in every aspect of their work. Management is organized and proactive, maintaining efficiency throughout the year. Their meticulous record-keeping supports our maintenance planning.

Am
Review №13

Very satisfied with the duct cleaning service from United Home Services. They were thorough and professional, significantly improving the air quality in our Richland home.

Ni
Review №14

Our heating system was outdated and ineffective, so we hired this team to install a new one. They made sure everything was sized correctly for our home, and their expertise was clear throughout the installation. Now, our home heats evenly, and we’re very happy with the results.

Br
Review №15

United Home Services did a wonderful job cleaning our ducts. The service was quick, professional, and the results were immediate. Very pleased with the air quality in our Richland home.

Ch
Review №16

The air ducts deep cleaning services exceeded my expectations. The team arrived on time, worked quickly, and left my home feeling so much fresher. Im impressed with the quality of their work and will definitely use them again.

Ju
Review №17

Thanks to United Home Services for the excellent air duct cleaning. The team was courteous and the service was comprehensive, improving the air freshness in our Richland home considerably.

Er
Review №18

The professionalism of the HVAC team is evident in every interaction. Their inspections are conducted with care and precision. Management keeps everything organized and efficient throughout the year. Their detailed records are an important part of their service.

Ma
Review №19

The team at United Home Services is dedicated to excellence. Their thorough approach to duct cleaning ensures that no detail is overlooked, providing us with significantly improved air quality.

Jo
Review №20

Amazing job! The air ducts deep cleaning services were efficient and thorough. The team was courteous, explained everything, and left my place spotless. I can already feel the difference in air quality.

Ja
Review №21

Prompt and professional service from United Home Services. They cleaned our ducts quickly, and the air feels much cleaner now excellent work.

Is
Review №22

I used their air ducts deep cleaning services last week, and I’m thrilled with the results. The team was on time, very efficient, and did a fantastic job. I can already notice the improvement in air quality.

Is
Review №23

Excellent service! The air ducts deep cleaning was done efficiently, and the team was very professional. I can feel the difference in air quality already.

Jo
Review №24

Leroy performed our HVAC repair, and I couldn’t be more satisfied with the service. He quickly diagnosed and fixed the issue, ensuring that our system was running smoothly again. Leroy was very professional, courteous, and knowledgeable, and he provided useful maintenance tips to prevent future problems. I highly recommend United Home Services and Leroy for reliable and efficient HVAC repair services.

At
Review №25

I’m impressed with the dedication and professionalism of this company. They did a fantastic job cleaning our air ducts and maintained their commitment to quality throughout. Affordable prices and top-notch service!

Ha
Review №26

The customer service at United Home Services is exceptional. They are attentive, responsive, and ensure that every aspect of the cleaning is handled with care and professionalism.

Za
Review №27

United Home Services did an outstanding job on our ducts. Their quick service significantly improved our air quality and overall home environment.

Ha
Review №28

If you’re in North Richland Hills and need your ducts cleaned, I highly recommend United Home Services. They were not only efficient but also very professional. The team did an excellent job!

Ma
Review №29

I’m very satisfied with the air ducts deep cleaning services provided. The technicians were prompt, friendly, and worked diligently. My air feels much cleaner now, and I can breathe easier.

Se
Review №30

United Home Services maintains high standards of cleanliness. Post-cleaning, our home felt healthier, and the air was noticeably cleaner and fresher, a testament to their quality service.

Co
Review №31

The service from United Home Services was both clean and quick. They efficiently improved our air quality and were in and out without any fuss.

Ja
Review №32

Eliav and Itamal did a fantastic job and we couldnt be happier!!! Home was built in 2009, we moved in 2017, confident the vents, ducks, supply and returns were never cleaned. The picture with the pink is after. Huge difference and the house already smells amazing 😊 Great job United Home Services - will definitely use you and your team yearly 👍

Gl
Review №33

Tackling our dryer cleaning project with precision and efficiency, Dor from United Home Services - Air Duct & Chimney Service showcased remarkable expertise and dedication, ensuring our appliances safety and effectiveness. Were grateful for his exceptional service.

Be
Review №34

Gals prompt and professional HVAC repair service was a lifesaver. Responding swiftly to our system malfunction, Gals expertise and efficiency restored comfort to our home in no time. His dedication to exceptional service reflects positively on United Home Services, earning our highest recommendation.

Ke
Review №35

Eliav from United Home Services - Air Duct & Chimney Service provided exceptional duct cleaning services, significantly improving our indoor air quality. His comprehensive approach fostered a healthier and more comfortable living environment, for which we extend our sincere gratitude.

An
Review №36

Highly satisfied with the service! They detected and repaired the issue with my air conditioner quickly. Their workmanship is excellent, and their rates are fair.

An
Review №37

Demonstrating exceptional dedication during HVAC repair, Leroy from United Home Services - Air Duct & Chimney Service provided prompt problem-solving and lasting solutions, highlighting his expertise and commitment to customer satisfaction. Leroy is truly a reliable technician.

Be
Review №38

Vent cleaning is vital for a healthy home, and Gal from United Home Services - Air Duct & Chimney Service delivered outstanding results, enhancing air circulation and minimizing allergens. We highly recommend Gals services for creating a safer and more comfortable living space.

Aa
Review №39

The team provided outstanding air conditioning service. They were quick to detect the problem and repair it at a very reasonable cost. Highly recommended!

Ni
Review №40

Great experience with the heating repair team! They were professional, friendly, and quick to solve the issue. Their problem-solving skills are commendable.

Ke
Review №41

The teams professionalism and accuracy in installing our AC system were outstanding. They did a fantastic job from start to finish.

Ja
Review №42

Excellent workmanship! The technicians detected the problem with my air conditioner immediately and repaired it efficiently. The pricing is very affordable

To
Review №43

Providing exceptional duct cleaning services, Nevo from United Home Services - Air Duct & Chimney Service significantly improved our indoor air quality, creating a healthier living environment. Nevos professionalism and dedication come highly recommended.

Ay
Review №44

Best HVAC repair service Ive ever experienced! The team was professional, courteous, and provided high-quality work.

Ta
Review №45

After a not so happy experience with another chimney cleaning service, I wanted a second opinion. I called United Home Services. . I have never experienced chimney cleaning before, since I just purchased this home, so was not exactly sure what all is included and what needed to be done. Adam was very kind and detailed and answered all my questions. He explained what really needed to be done to make my fireplace safe. He did an amazing job cleaning my chimney and chimney cap. Definitely recommend.

Ji
Review №46

My HVAC issues were resolved swiftly by a knowledgeable team. Outstanding quality and service from start to finish.

Fi
Review №47

I am very happy with the service I received. The technicians quickly identified the issue with my AC and repaired it efficiently. The pricing was very affordable.

Ar
Review №48

Outstanding professionalism and precision! The AC installation was done with great care and accuracy. I highly recommend their services.

He
Review №49

Dors HVAC installation expertise made the process stress-free. United Home Services delivers excellence every time.

Pa
Review №50

Gal and dan were on time , quick an knowledgeable for the chimney sweep and the replacement of the fire place panels and clean up, very respectful, good job guys I give them 5 stars for that service.👍Keep up the good work guys. 😣As for the company United home services chimney repairs I think I have been taken advantage of and overcharged for the repairs done on the chimney. The sub-contractor was very respectful, on time but only did what he was contracted to do by UHS. The materials and labor did not add up to what I was charged for a total of $4200 for approximately about 9 hours of total labor and about less than $500 materials and was not a complete rebuild, and only replace the sidings and one piece of 2x4 for the frame, fault to my part for not having a scope of work in writing, but I give them 4 stars for response because when I needed my chimney repaired after the neighbors cat fell in and I had to save the poor animal. Now I am in the hole $4200. Now for the warranty of 10 years if any leaks i will soon then find out if they own up to their commitment only time will tell. In the future I will do my research for a much better quote and a more detailed statement of work. Sorry, Mr. Mike, you are a nice and great guy and I am not a rich guy, but you are just to high at cost and whats done is done, and I will take part of the blame because for not shopping around and being pressured with time, and needed the job done right away and did not take the time to shop around, and like i said well just have to see how well the 10 year warranty agreement holds up. I know we are all striving to keep up with inflation and the economy to survive and fairness plays a big role.ThanksMike

An
Review №51

Leroys dryer cleaning service from United Home Services was exceptional. Our dryer is working better than ever.

El
Review №52

Tom from United Home Services did an outstanding job with our chimney cleaning. We highly recommend his services.

Do
Review №53

Toms HVAC installation skills at United Home Services were commendable. Professional and reliable service every time.

Gh
Review №54

Our home environment is now so much healthier. The air is fresh, and there’s no more dust. Excellent service!

At
Review №55

Professional and meticulous in their work! The AC installation was done with great accuracy, and the team was courteous throughout.

Cl
Review №56

Dors expertise in dryer cleaning made a noticeable difference in our home. United Home Services is definitely the way to go.

Jo
Review №57

I feel taken advantage of by United. They deemed my chimney unusable and quoted me a large amount to have most of the inside redone (redo mortar, new lining). I got a second opinion and they guy told me it was totally fine, just that it had an older style that doesn’t even need a heat shield. So happy I had someone else come out who had the experience to do minor updates and get my chimney working for a good price.

Sh
Review №58

Dors expertise in HVAC installation from United Home Services ensured a hassle-free experience for us. Thank you!

Ma
Review №59

During the ongoing pandemic, United Home Services - Air Duct & Chimney Service and team strictly adhered to COVID-19 safety protocols. Tom attention to health and safety measures, including mask-wearing and social distancing, demonstrated a commitment to the well-being of both customers and staff.

Vi
Review №60

I was impressed with their prompt response and quality workmanship. The HVAC is running better than ever, thanks to the great team.

St
Review №61

Professional and efficient installation. We now enjoy a dust-free and fresh environment at home. Great job!

Ni
Review №62

We love the fresh air in our home now. The installation was seamless, and the team was very professional.

Zo
Review №63

Excellent workmanship and attention to detail! The AC installation was completed with accuracy and a high level of professionalism.

La
Review №64

The teams commitment to excellence was clear. They installed the ventilated ceiling efficiently and with great care.

Ad
Review №65

Our home feels so much healthier now. The air is fresh, and the team was extremely professional during the installation.

St
Review №66

We had an awesome experience with United Home Services and would highly recommend them. David was truly an angel during the historical winter storm that hit Dallas in February. With no power and freezing temperature we called United Home Services to request a chimney sweep. We were nervous about using our gas fireplace since we have never used it in the past 16 years we have been living in Dallas. David came out during the freezing weather and horrible driving conditions. He was very kind and professional. He ensured that our fireplace was going to provide us a safe and warming home. He showed my dad how to turn on the fireplace and gave us some tips and pieces of advice for maintaining the fireplace. Thank you, David for providing us warmth during those cold times!

Do
Review №67

Gals meticulous approach to chimney installation from United Home Services ensured a perfect result. Highly recommended!

Ca
Review №68

Our tech was very kind and professional. Originally called for a basic cleaning but discovered mold spores in our furnace and about 50 years of buildup in our vents. Our tech finished below the time estimate and was very respectful of our need for consistent masking. 10/10 will definitely call them again for regular maintenance.

An
Review №69

Im not completely satisfied I would say things were done ok. I think my job was a two man job one guy showed up he was courteous no problems with him, but I had dust everywhere flying out the vents Ill be dusting for two days Im sure. Dust all over my white bed I had to wash my sheets and comforter dust all over my living room floors and furniture in my kitchen. I think if thats something that happens they should cover up things. I know people that have had their systems cleaned and never heard that they had an issue with dust all over the place.

An
Review №70

High-quality service from start to finish. The team was committed and did a fantastic job with our ventilated ceiling.

Wi
Review №71

Gals duct cleaning service was thorough and efficient. United Home Services is the best in the business!

Ki
Review №72

Ron was great, very professional and was not just on time but a little early! He did a great job of explaining what he did and how my fireplace system works (this was our first home with a fireplace). He didnt rush through the job or explanation and was very personable. I would highly recommend!

Ma
Review №73

Duct cleaning by Gal at United Home Services ensured a healthier living environment. Trustworthy and reliable service every time.

Al
Review №74

Dan (Dor) and his teammate did great work. They were efficient and cleaned everything up when they were all done installing new panels in my fireplace.

Ju
Review №75

United Home Services, with Gal at the helm, provided top-notch chimney cleaning service. Highly recommend!

Ch
Review №76

Gals expertise in HVAC repair saved us from a chilly winter night. Thank you for the prompt service!

Ma
Review №77

Dan and his tech did great deep clean to my ducts, def recommend United home services

St
Review №78

Shay was very professional. Took his shoes off as he entered my home. Explained the whole process for me. Would recommend this company.

Fa
Review №79

Gal was super helpful and very knowledgeable. I highly recommend Gal to everyone who needs air duct cleaning.

Jo
Review №80

Working with United was easy. Their people were helpful and professional. Will recommend to anyone!

cu
Review №81

The technician is not a professional. He didn’t know nothing. Touching everything and asking someone with a phone. Messed up my chair with his dirty hand. I wasted $100 without doing nothing.

Ca
Review №82

Dan was great. Willing to explain everything and get us an on the spot estimate as well.

Ca
Review №83

Dan did a very good job at my house 🏠 I given him a aaaaaa

Ya
Review №84

Did a great job and they are quick clean and professional! Will use next year!

Ca
Review №85

Thanks for united home services for good services

Information
151 Photos
85 Comments
4.8 Rating
  • Address:6048 Holiday Ln, North Richland Hills, TX 76180, United States
  • Site:https://unitedhomeservices.com/air-duct-cleaning/north-richland-hills-tx/
  • Phone:+1 817-662-4465
Categories
  • Air duct cleaning service
  • Air conditioning contractor
  • HVAC contractor
Working hours
  • Monday:8 AM–8 PM
  • Tuesday:8 AM–8 PM
  • Wednesday:8 AM–8 PM
  • Thursday:8 AM–8 PM
  • Friday:8 AM–8 PM
  • Saturday:8 AM–8 PM
  • Sunday:8 AM–8 PM
Service options
  • Online estimates:Yes
  • On-site services:Yes
  • Language assistance:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Crowd
  • LGBTQ+ friendly:Yes
Planning
  • Appointment required:Yes
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