Has plumbing backup on a Thursday and called a plumbing company. They stayed for several close to an hour and left with my plumbing was still blocked.... ...... Charged me full price. Were coming an try something else after weekend. Called Strickland instead. They came right out....... Blasted my drains clean........ It was cheaper than the previous plumber VERY NICE AND EFFICIENT workers. I was very satisfied.
We had a problem with our furnace not coming on consistently which caused a cycle of heating then cooling and using a lot of propane. Strickland sent out James and he diagnosed and solved our problem. I would highly recommend Strickland for your heating needs. Very friendly and competent people.
The ladies I dealt with were great, no issues, and took care of everything promptly. Great price offered right off. But I wish they had told me my 750 gallon system may take more than one load. Knowing up front is always better and not having surprises. This is why I only gave 4 stars, other than that everything was done promptly and satisfactorily. Thanks
The plumber had given an estimate for service, but wasn’t able to fix the problem. We were charged full price and the problem wasn’t fixed and I’m being told that money paid wouldn’t go towards fixing the problem because the plumber stayed a long time at house. This company was paid years ago to replace all pipes in house and now we are being told pipe may be collapsed. It does no good to call a certified plumber if you have to go behind them to check their work. What ever happened to being trustworthy?
Strickland Plumbing saved my bacon this morning with a quick response to my call. I had broken sprinklers and a tank that needed emptying and their response time and customer service was superb!! I highly recommend to anyone with septic needs.
I really appreciate Strickland Plumbing for setting up my appointment, sending out a text confirmation, being on time and following through with exactly what they said they would. The technician that came out was extremely helpful and very polite. He took care of my problem and left in a timely manner so I could get to work on time. I received a follow up text and phone call to confirm that the job was completed satisfactorily. I highly recommend Strickland Plumbing & HVAC.
Quick response, great communication. Caleb was friendly, efficient & thorough. He had everything he needed for the repair with him. It wasnt inexpensive, but thats to be expected.
Thank you Strickland!! Bryce you all were really great. I appreciate you! They came out same day, fixed the problem, and were polite & efficient at a reasonable price. Thank you gentlemen. Definitely recommend!
I woke up this morning to find I had a broken water pipe. I called Strickland plumbing and they were here in a timely manner and repaired my pipe and insulated it for me. Both plumbers were very nice and friendly. I highly recommend them for your plumbing needs.
Strickland was very timely and through. I thought they offered great pricing and were very knowledgeable. They gladly addressed my questions and concerns. I would recommend them
We were thankful to find a plumber that would come out after hours on a Friday night! He quoted the price ahead of time so we would know what to expect. After hours pricing is high but we had no choice and were thankful to get the water leak fixed by a previous Marine. Good guy!
Septic tank was spot on price wise, to remove a toilet and replace a flange gasket and tank parts for 983.00 was way to high you can buy New toilet at lowes for 310.00. Service wise and courtesy was good though.
My mother had a very difficult job and these guys they were top-notch they came, they worked until they were gave out, but they got the water leak fixed. And my 88-year-old mother is happy. She did not have water to her home for almost a month. Thank you, Strickland Plumbing .
To be honest, Luis and his friend went above and beyond what I expected...I am very pleased with the work they performed...Those two gentlemen are keepers...I will be having Strickland do some more work on our house...I would also like to thank their supervisor...I will recommend Strickland to to all my friends....Thank you for taking care of a 100% disabled VietNam veteran...God Bless...
Will NEVER use Strickland again! Horrible. Wanted $900.00 to snake two drains that were not clogged. Wanted to do it as a precautionary measure before installing new toilet and tub. We have used you before and rates were reasonable. Lost our business and I will share my story with friends here in Lufkin. Terrible way to operate a business.
They showed up on time during a storm and quickly fixed my sink. I was so happy and they were kind and professional. Great company!
Professional, efficient, knowledgeable, and great customer service. Steven and Jeff thank you for fixing me right up! Happy Birthday to Jeffs wife! Totally recommend Strickland for all your needs.
Shout out to William and Strickland Plumbing! We made an appointment to have our septic tanks cleaned out. William showed up on time, he was kind, courteous, respectful and professional. Thank you.
Strickland plumbing estimated, ordered and installed a new tankless water heater in my home in under 2 days! Great looking installation and everything works perfectly. My thanks to Strickland Plumbing & HVAC, Blake and Tyrell who did the estimate, Dakota and Colby for a flawless install on budget and Connie for coordinating the work! I recommend Strickland Plumbing & HVAC!
Great company! Technicians were kind courteous and informative. They worked quickly and professionally. Surprisingly the cost of repairs was less than I expected!!
Due to the premature nature of the part failure and a valid explanation of why, my feeling is this should be a warranty issue. Although Strickland discounted this service, not happy with this expense for this repair. Unit is less than 4 yrs old. Technician didn’t provide much knowledge of the root cause. Thanks.. Darryl W Sowell
Found myself in an emergency situation with a failed septic system and control panel. In the blistering heat, Caleb came out on a Sunday and got us going again. That, by itself, was a big deal. But, more impressive, was the time Caleb took to troubleshoot, repair, and explain the multiple issues that caused our problems. Caleb was pleasant, patient, and polite. In addition, they didnt gouge me and charged a fair price. Strickland Plumbing, Septic & HVAC is my Go-To for any of these services. Nicely done, Strickland!
Great customer service! Dolores was awesome! Tech that came out was great! Definitely recommend.
The office personnel were very helpful and friendly with setting the appointment and updates. The man that came out to empty the tank was very friendly and went up and beyond to help me with cutting of some roots out of my tank and testing my system.
Caleb with Strickland Plumbing was on time, courteous, and completed the job in a timely manner. We are pleased with the service
When I called Strickland Plumbing, they were quick to respond & come out. Very professional & caring people. Thanks!
Mike and his apprentice were very professional. They worked together to clear the stoppage in my tub quickly. No mess was left behind.
Strickland Plumbing had my account up and running in just a few minutes and the employee who came was very nice and answered all our questions and concerns and he came quickly so I recommend them to anyone with the highest of experience
Communication skills with this company is horrible, they walked off without telling me what all they did or were gonna do. They also said some pipes needed to be replaced in my original estimate and then tacked it onto my 2nd one for other work that they needed to do, they are frauds and highly suggest going elsewhere for any plumbing OR Hvac needs. Horrible work and horrible people 👎 would give a .0000001 ⭐️s if i could
James is really helpful. I think he will be instrumental is solving my AC problems. I like our partnership. I feel he is trustworthy and just a real guy with lots of knowledge. My kind of business can be done with him on my team.
Mikey was very knowledgeable friendly and professional. No doubt I will be using Strickland plumbing again.
David and his team did an amazing job. He showed me what parts were wearing out and needed to be replaced and then a time line on other parts while educating me in the process. Highly recommend Strickland.
Chris and Bryce were professional, knowledgeable and kind! They made sure I understood my options and what exactly the steps were to get me up and running! I would recommend Strickland and will be using them when the need arises again!
Called about a leak and they sent someone out right away. He was quickly assessing the situation and explained everything to me, even sent a video. Was very helpful, and I’d gladly call Strickland again especially if they sent Dakota again.
Answered the online chat late at night and called us back immediately. Put us on the schedule for the next day. Found the plumbing issue quickly and resolved it.
Clean, professional, and actually nice! I appreciate James and the way he works. One of the cleaner service truck storage compartments Ive seen. 😊
Dakota was very friendly and efficient. Answered any questions I had. Asked if there was anything else that I might have questions about. Im always very satisfied with all the repair staff.
I definitely wanted a new Carrier HVAC System, so called the company I had been told had been the dealer for many years. This company told me they no longer represented Carrier and tried to sell me an inferior system. A little research indicated that Strickland Plumbing & HVAC was the new Carrier Dealer. They were extremely helpful and gave me a price that was much less than the price offered by the previous dealer. I signed a contract with Strickland and they have been WONDERFUL! Their installers were very friendly and did excellent quality work. They even cleaned up everything and fully tested the entire system before they left. I couldnt be happier. I can certainly understand why Carrier has changed to Strickland to represent them. I would highly recommend Strickland AND Carrier, to anyone who needs a new HVAC system, OR needs help with their existing system. In my opinion, you cant go wrong by calling Strickland.
We had some septic work done and Strickland was great to work with. They were easy to book, called ahead in the scheduled date confirming arrival and showed up on time. Left the site cleaned up. Cannot ask for more!
Strickland Plumbing was very professional and informative on service of pumping out our aerobic system. Shane was very kind and called before he came along with a reminder text when the appointment was made. I will use them again in the future and recommend them to anyone.
Its been an experience!!! Polite, courteous, professional, and a crew with a good sense of humor. From the telephone call to the finishing the project.
I told them where the access was to the problem, but they did not listen and wasted over an hour cutting a huge hole into the wall in the wrong place. Once they cut where I originally told them they were in in 10 minutes. They left a HUGE mess of drywall and insulation piled up and did not offer to clean it up or fix it the hole. They were very misleading about how much they would charge me. Would not recommend.
I rarely ever leave reviews, but this one is very special. I have to say the biggest hank you to Strickland plumbing for coming right out to our house when I had water all over the garage and we had no idea where it was coming from. Initially, we all thought that we were going to have to go under the slab for repairs. Jesse and William told us not to worry that they were going to explore every single possibility before we went that route because that is very costly and they wanted to explore all other routes first. I cannot brag enough about how hard these young men worked. They went over every square inch of our house. They found the problem. They worked fast and efficient and were just so kind and an absolute pleasure to be around. Strickland plumbing has a wonderful reputation in Lufkin and now I see why first-hand. I 10/10 recommend Strickland plumbing if you have any plumbing issues. Im so grateful. Thank you Jesse and William.
Fast service & the techs, David & his helper were very professional and courteous and did an excellent job. Have used Strickland for many years and will continue to use them.
Highly recommend Strickland plumbing. The plumber was very efficient and communicated throughout the process. Thanks again for your help.
Excellent service! We had the Nuflo system installed and all three guys were great!! Bryce explained everything I could expect during installation and was well versed on the system itself. They worked long hours for several days to make sure everything was running properly and that we were satisfied. Great work and I will certainly use Strickland Plumbing again!
Great service will recommend to anyone and I will use again if I have a problem thanks again for coming and finding where my water leak was .
Fast, friendly and efficient. I had a clog preventing my washing machine from draining properly. The guys from Strickland plumbing we able to snake the line and clear the clog in a matter of about 15-20 minutes.
We had a serious plumbing situation caused by a large root blocking our original clay pipe.Strickland Plumbing & HVAC sent Blake, their estimator, the next morning who explained what needed to be done and gave us an estimate. Then, he spent over an hour with us waiting for our Home Warranty to decide not to cover the repair. He made sure the necessary parts were ordered and set up the repair for the next business day. He is efficient, professional and personable. The repairmen arrived about 10:00am. They cut out the old clay pipe and replaced it with PVC pipe and made sure the sewer pipe was clear all the way to the citys line in less than 2 hours. Well done guys!Their work is guaranteed for 1 year as opposed to the normal 90 days by other companies.We highly recommend Strickland Plumbing & HVAC and their employees, for plumbing problems and we will call them again not only for plumbing problems but for heating and cooling issues as well.
Service representative was very professional, courteous, and knowledgeable with our HVAC system.
Scott is a real professional .He has our appreciation for his help for our company [McManus Plumbing in Jasper Tx] to resolve under ground leak location. This has help us provide the help our customers need and to save them the cost of repairs.Thank you Strickland Plumbing and a special thanks to Scott.Lloyd McManusOwner
The guys were very friendly and worked clean. We were impressed! Thank you
Awesome duct cleaning service- the guys were very knowledgeable and respectful. Extremely nice
Strickland installed our aerobic system and does the regular maintenance. Have always had excellent service from them. They pumped the septic tank today and did an excellent job. Tank was very clean when finished, unlike some other companies. Very professional and on time too. Highly recommend!
Power outage reset our hvac system smart thermostat to factory settings. I wasn’t able to reprogram it properly. Called Strickland, had a tech out in a matter of hours. 5 minutes later, system was up and running. Huge shout out to Tyrel for getting it going again and being one of the nicest guys I’ve met. Great customer service all around.
Mikey Ricks and his helper did an excellent job. The response time was quick. He had a great attitude, very professional, and a sense of urgency. I highly recommend Strickland Plumbing.
From my initial call for appliance service until their service technicians completed my job my experience was five star !Pleasant knowledgeable employees that arrive on time and are very professional and know what they are doing.It’s been a long time since I’ve experienced this level of customer service!They have GOT MY VOTE ! For sure!👍
I am really satisfy with the professionalism, quality and time to execute the work. They installed my system in 1 day! The entire crew were very friendly and knowledgeable of what they were doing. I will use Strickland Plumbing & HVAC moving forward for everything they can do at my property.
This was the third time that we have used Strickland Pluming, and they always are about business. Blake was kind and professional all while getting his job done. It pays to hire a pro. He was in and out within a hour, not to mention that they were able to come out the same day of our call. Thank you for your service and keep up the great work.
Efficient, professional. Will continue to use their services for our septic system needs.
I called in the morning needing the inspection done for the same day, but before I could even mention that they jumped through hoops and got me scheduled for the same day. The inspector was very courteous and knowledgeable. I will definitely recommend this company and tech to everyone I speak too.
WOW! Strickland Plumbing and HVAC has done Great work for us over the past 3 years. 2 new AC units, new 75 gallon water heater, new water softener, and more. This is true 5 star company!
When I called in a problem I was meet with a very kind, compassionate individually who was sympathetic to my issue. They worked to get a crew to me as quickly as possible. The individuals that came worked quickly to diagnose the issue and immediately reaolve the issue.
Boys worked in the rain to get everything up and running. Very cordial to work with as well as informative
Quality interactions, timely service and a listening ear. All the things you want in a service company!! I appreciate them so much!!
These guys were quick and easy. No worries for a homeowner. Thanks
The receptionist was Extremely nice!I Surely appreciate everything they done
Your guys worked till they got it fixed.. I appreciate their hard work.
Offered unnecessary plumbing work and an overpriced quote. Ridiculous. They wanted $330 to replace a sink faucet. Paid them their $85 site visit fee and showed them the door. Went to Lowe’s, bought a $40 sink faucet kit and replaced it myself. They wanted $700 for other minor jobs that were less challenging. Will never call them again.
I had a new septic control panel installed after our old one gave way.everything went great and all questions were answered. I would recommend JJ for install. Very knowledgeable and he went the extra mile pulling the pump out as well to clean the filterThey do have a service program which would have saved around 10 percent. I think if this had been shopped around there could have been some savings. The total cost for the installation of a new panel was around $1,040. The panel was likely around $400-$500 from web research. There was an $80 service fee and the balance would be the install cost. So the labor for install was around $200 per hour plus a service fee
Knowledgeable and got the problem fixed fast. The plumbers, Dakota and Luis, were polite and easy to communicate with. Would use again and highly recommend.
Dakota was amazing from the get go. I called thanksgiving evening after our water heater bursted after our dinner. He was the only person to answer and offer help. We live in Center and they are located in Lufkin so they were unfortunately unable to come out that night but he and his coworker Jason came early the next morning. They were so friendly to my fiancé and our 2 year old son. They were professional and efficient. He even offered to clean up the water mess and gave us a $100 coupon on the spot. They didn’t leave until they made sure the water heater was perfectly installed. Dakota also had great communication the whole way through, keeping me updated with texts and calls. So happy and appreciative of their service! They really came through.12/23/23 my dad called Strickland plumbing as we noticed our water was not getting hot until about 10 minutes of wasting after we just had it recently replaced. My dad called Strickland and someone other than Dakota came and it was not the same experience after sitting back and realizing the first visit was way over priced. The other associate said we had another issue that was not found on the first visit, and the fact that we were told it would be another $2,000 like the first visit if we wanted it installed. Really disappointing.
Our experience with Strickland Plumbing was great. The 2 gentleman Dakota and Harold were polite, knowledgeable, and focused on the job completing it in a timely manner. I recommend Strickland Plumbing.
The experience was greatly professional and informative. Blake is very friendly and knowledgeable about his skill set. As an seasoned woman, I was treated with all respect and compassion. I can only give this company 5 stars
I had an emergency call to fix a clogged kitchen sink. The tech was very responsive, he was there immediately very knowledgeable and had me up and running within minutes. The price was very reasonable and I would highly recommend.
Awesome serviceThanks for your wonderful customer serviceVery remarkable
Strickland Plumbing was able to come out in less than 24 hours and cleared the clog quickly. Blake and Cody were extremely knowledgeable and friendly. I would definitely use them in the future.
Great professional service. Jarod was awesome
Blake and Konnor found my water leak real fast. They determined the problem was the hot water heater. They removed the old one and installed the new one in a very short period of time. They both were friendly and did a fantastic job. Thank you again. If I could give infinite stars I would
Great professional employees. The technicians were amazingly polite and friendly!
Called with septic issues. Tech was able to come out the next afternoon and stayed till almost 9pm until the problem resolved.
Shane didn’t waste any time getting the job done! Thank you for calling to move my appointment up a couple of days. It is greatly appreciated!
Scheduled grease trap pump out at our church. They had it scheduled and were prompt with their service.
They came out on Labor Day weekend with a smile and a great attitude to fix the air conditioning
Did a great job. Were able to come same day. Very thorough and cleaned up after. Will definitely be a repeat customer.
They guys were very informative about how to prolong the live of the water heater they installed. They were prompt and fast. Overall, they did a very good job.
Tyrel came out today to PM my old air unit and was very pleasant and told me everything that I may need to replace or watch for. Super nice man
Strictland was quick to respond when I messaged for a quote. They were also able to come out next day to fix my sink. They were very professional the whole time.
Looks like guys did a good job!
Outstanding service with water purification system installation, plumbing service, and hvac system service and repair.
Overall great and friendly staff! From the girls at the office, Ashley &Jessica, to the estimator that came out to give me a bid. 10/10 Recommend!
Excellent service crew hard workers and they work great together
Jimmy Counts has been to our place before. He is awesome! Very personable and knowledgeable! Will request him every time!
David and Chris,,,did a excellent job,,,very pleased,,,got to me a day ahead of my appointment time,,,cant say enough about how professional they were,,,,I will definitely use them anytime I have a plumbing problem,,,will recommend them to all my friends,,,, thank you to all the staff,,,
Last minute job on a Friday afternoon squeezed me in and came very professional and got right to work in the problem will definitely be using these guys from this time forward
Very impressed with their office staff and the young man that did the service call. Could not be more pleased.
Called in morning for a water leak and they came right away. Fixed the problem. The technicians were great.
Had a pipe bust and these gentleman came out and did a great job! Friendly, professional, and thorough. Will be calling them again for any future plumbing needs!
The service was quick and he showed me exactly what the issue was that needed to be fixed. If you need any services I would definitely recommend!!!
Blake was an excellent Tech. Very professional and very courteous. Job well done thank you Strickland
Jesse and William were very professional. They called to let me know when they were coming and communicated well during the service. Highly recommend.
I was not pleased only because nothing was fixed and a lot of money spent out...I understand that the labor estimates and the machines involved will cost but when youre paying money and nothing gets fixed Im sad and not happy about that...now the situation is coming into thousands and since we dont have money like that its gonna take awhile to save up and hindering us from using things affected in the house...a payment plan sure would be nice to go ahead and fix the problem 😐
Plumber EJ was very nice and respectful. Very down to earth and I felt. He was honest.
It is always a pleasure to have plumbing and HVAC issues resolved by Stricklands very knowledgeable, patient, and professional employees.
Good service and the workers were very nice
I originally left a poor review. I was not happy with the job they had done. Long story short Teko and JD came out today and more than made it right. Thanks!
Blake and Konner were great. They helped me with my problem and gave me an estimate on totally fixing my problem. Great people.
Mikey Ricks and his helper were very professional and courteous. I highly recommend Strickland Plumbing.
Excellent service! So trustworthy! Thanks for responding!
Very nice young men. They got here before 5 and were done before 5. Im very happy with their work.
David fixed the leaking min water line pipe
Tyrel was very professional and knowledgeable. Service call was promptly answered.
Dakota. Did a great job to try to help solve the issue. He was professional and helped explain the solution to the problem. Great effort
Thank you Strickland Plumbing fir the good service your men provide whenever I have needed you.
Was very satisfied and the technicians were very courteous. And very respectful. Would recommend yall.
The service was exceptional. The job was done within a couple of hours after requesting service.
Cannot complain about service... not happy about price...300.00 is little high for less than 2 hrs work..
Great customer service! Timely and professional!
Blake was great, went above and beyond.
Very professional, they were very helpful and answered all questions. They did excellent service and had good prices.
Respectful, knowledgeable, helpful… Great job. I’ll use them for all my plumbing needs.
Absolutely very professional and very nice to talk to! All around experience was great!!!!Thank you ,Sandra Egan
Honored warranty with no hassle.
Great job with troubleshooting the problem on the havc
Strickland people are the Best !!Friendly faces & expert work ✅.
Responded quickly to repair a water line break
Great Company. JJ was awesome. Professional and courteous. I will continue to use this business.
Strickland Plumbing & HVAC have performed multiple repairs and there quality of work performed is always the best.
Strickland always takes care of our properties and treats us like family.
Excellent communication and quick friendly service! I highly recommend!
Always prompt, thorough, professional, and courteous. Problem solved.
The guys that came out were the best! Friendly and fast! Will never use anyone else!
Very good service tech, very personable and professional.Thank you!
Each person I dealt with seemed knowledgeable of plumbing and very professional.
Professional and courtesy. A++ service. 100% would recommend!
Quick friendly service!
Employees are very kind and caring. They are very knowledgeable about what they do.
Welcoming phone conversation, fast service, friendly and professional tech that serviced my septic. Will use again!
Very courteous and professional!
They were literally in my house less than 5 minutes. Charged $85.00. Seems excessive to me.
The people are wonderful to work with. Very accommodating and helpful.!!
Great professional service
Tech was descriptive enough to tell us what he was doing and the function of each thing he repaired
Best plumbing co in lufkin, professional, on time friendlyFixed a plumbing broken pipe for shower tub diverted
Came and fixed our problem with septic same day we called.
Excellence across the board. Prompt and friendly service.
Strickland Plumbing is awesome!
Got here fast and fixed the problem. Nice young men.
Quick response and professional service as always.
Great service!!! I would totally recommend them!!!
Service was Great the Service Man was very nice 👍
They came when they said they would and took care of my problem.
The technicians are always friendly, efficient and professional.
Very professional. Keepsyou updated on the process.
Great service. Very knowledgeable
Dakota was very knowledgeable and helpful
Absolutely great service and good communication !!
Fast and Friendly!!
Great job, professionally and seamlessly completed
Job well done.
Great service
Couldnt ask for better service or nicer people
Professional, fast, and friendly
Good job. Very professional.
Good job
Very knowledgeable and professional
Great group and great service
Excellent!!!
Prompt, efficient, and courteous service
Good
Very helpful and quick
Quick efficient and professional
Friendly, informative, efficient
Very good and professional
Just great people!!!!!
Quick and efficient.
Excellent work
Fast and friendly.
Real professional guys
Thank you!
Professional Services...
The whole Strickland group is amazing from the customer service crew that understood my concerns to the technician. They have exceeded our expectations. I will definitely call them for any of my other needs.