I just love this location in Houston. Mr. Edwin helped me out on three orders, took his time to ensure they were correctly and answered any questions I had. They are on my go-to list of vendors. Thank you all.
Peyton, always does a great job at giving me the right parts and helping me with everything I need.They have a great attitude and great workers call willbanks they will help you with anything that you need .
Great service and they’re all extremely knowledgeable
UPDATE: Willbanks has since refunded us the 3-hour labor charge so Ive changed my review from a 1-star to 3-star. I wish it didnt take a bad review for them to resolve this issue (which Id tried to by phone and email prior to posting the review). Although I am satisfied with the resolution, I dont think a 4-hour minimum for labor (disclosed or not) is fair. Customers should be charged for actual time spent and labor/service received.ORIGINAL: Willbanks did not inform us before scheduling that they charge a 4-hour minimum for labor. So for a
Every time I come in here Alex and Jaime. They do a great job at giving me the right parts and helping me with everything I need.The have a great attitude and great workers
Ive been dealing with Wilbanks for about 10 years and have never had a bad experience. Alex and Jaime take care of my needs every time.
Alex and Jaime have been very helpful, professional and very knowledgeable when it come to their line of work. They go above and beyond to make sure you’re taken care of
This is the go to place when it comes to boilers and parts!! The customer service is always great and they are very professional not to mention very knowledgeable. I recommend Willbanks over all others go see for yourself!! Between Alex and Jamie youll never get better service.
Excellent customer service as always. Bijon, my delivery specialist always goes above and beyond to ensure my order is received on time and as described. My only destination for all things Raypack.
Jaime and Alex always ready to help whether in person or on the phone always on their toes , great customer service
Jaime and Alex were quick and easy no complains just a in and out that’s the way to go
My work partner bought a thousand dollar pump. It was defective and they wouldnt exchange the pump. They made us buy a $300 rebuild kit and rebuild it ourselves. Never buy from here
We are happy to purchase products from Willbanks. Their staffs are friendly, nice and easy to work it. Thank you!
Alex and Jaime very knowledgeable and have great customer service.👍
Jaime and Alex are superb.Very professional and expedient.Always helpful.Great experience
Great customer service team, quick to response on any raypak/fulton boilers, parts, pumps ect. Edwin, payton and Sarah quick to get parts out and us. Greatly appreciated
Alex and Jaime have good customer service always going the extra mile to help when ever I need boiler parts !!!
I want to send a shout-out to Alex, Jaime, and Edwin for always being super helpful and supportive in my efforts on finding multiple boiler parts. Thank you guys!
Jaime and Alex helps me out a lot whit get the part
Excellent customer service Alex and his guys are the best
Alex and Jaime great warehouse service guys thanks for the help
24 hour service. They want businesses to succeed. They work hard 24/7.
Awesome service like always. This is there place for all Raypack boiler needs.
Super Customer Service
Great Company!
Very professional