I been using Global A/C and heating for the maintenance of my units for quite sometime now, and I couldn’t be happier with there service. This company truly exemplifies professionalism and integrity. The staff are very honest and always go above and beyond to insure everything is running smoothly. There experience and attention to detail give me peace of mind knowing that my units are in good hands. Highly recommended!
I called them they were very quick to book me to come and clean my ac of about 2 years . They can promptly at about 10 am . After that it was down hill from there. They weren’t able to get the coil down it was too hard. They ripped the frame from the air duct they even moved it. They never asked me permission as to if they were able to do that. Called the company owner was not professional was mad about me complaining about it because his guys were here for 4hrs trying to figure it out. He even told me why was I making a big deal out of it?! How professional was that? I mean of course I am going to be mad why because it wasn’t like that ! They damaged my property and he expects me to be okay with that? He stated they had fixed the issue that was not fixed that is just putting a band aid over it thinking I wouldn’t say anything about it. Worse experience ever!! Never again getting this compay!
Hi. My house needed a replacement AC unit which I was charged 6600. The service was excellent, quick, and detailed. Anything that was done was explained to me so I understood what was happening as a home owner. Some important details for consumers:1. Roland will answer personally to all calls and concerns.2. Global AC works with Goodman so expect that unit brand to be installed3. Workers get a bonus for their hard work on the house (contigent on good feedback from customers)4. The price might be above some competitors (the lowest I found was $5500), but I called 8 different business and none of them had the warranty that Roland offers (10 years labor, parts, and condenser)Overall I was very pleased with the work done and I would recommend global AC to anyone needing a new AC.
Global AC and Heating really came through for my family today June 13th 2024 . I WOULD DEFINITELY recommend this company to anyone needing help with service...Global AC and Heating provided excellent service! They were professional, punctual, and did a great job installing the correct parts that my AC unit needed without trying to hoodwink me into buying a new system. The technicians were courteous and explained everything clearly. Just as I thought they would.And to top it off, just as the technicians were about to wrap up the job the Owner Roland Perez pulled up to personally inspect the project that his crew completed.. As you can imagine to my surprise.. to see the actual owner pull up was very impressive.Mr. Perez professionalism really shows just how much he really cares.highly recommend them! HANDS DOWN ...!So thank you Global AC & Heating you guys are really #1 in my book.☆☆☆☆☆
Technicians Roland, Carlos and Mathew. (Apologize if names are wrong) arrived early morning when its coolest for everybody, worked very hard till about sunset in and out of super hot attic of 100+ summer heat to install a new AC system and got the job magnificently done! Kind, curtious and professional. Ensuring commitment and satisfaction. Allowed them to do what need to be done. Superb expertise of knowledge in explaining information. The new AC unit operates wonderfuly, keeps house COOL, allowing breath ability and sleep once again. Most appreciative of their accomplishing efforts. They certainly saved us this summer! 🌅❄️
I would highly recommend global AC they bent over backwards to accommodate me. The service technicians are hard-working and a very polite group of people. It was a pleasure having them do the job. There are certainly my first choice for any other future needs.
Received excellent service from this company. Technician was here in less than 24 hours. His arrival was right on time. He was professional and responded to all my questions and concerns. I thought that I got a good value for my buck because the pricing was very reasonable. I would feel very comfortable recommending them to friends and family.
Matthew was very professional and kind . Did an excellent job. I would highly recommend this. Company. I’m totally pleased Great job!!! 100 percent
Over the years I have used Global A/C & Heating at two different residences on several occasions for both maintenance and repairs. Each time the professionalism, honesty, and work ethic of the technicians and the owner have not failed to impress. On this last occasion I called them late afternoon and they were able to come by the same day, after normal business hours, to trouble shoot my A/C issue. I could tell they had already had a long day when they arrived, but none the less they maintained their professional demeanor as they greeted me and throughout the entire time they worked to diagnose the problem. They carefully listed as I explained what had been occurring with the A/C system. They were able to diagnose the problem, unfortunately it was a major component that had to be ordered. The very next day they called me and informed me they were able to track down the component locally and that the determined the part was still covered under the manufacturers warranty. That alone saved me a great deal of money! The next day Tech Trevor Spencer arrive promptly, installed the component, and verified my A/C system was back in working order! Mr. Spencer was very courteous and professional. Great work sir! Global A/C & Heating keep up the good work.
Chuy did a great job, he explained every detail on what was wrong with the ac and did a good job fixing it. We were satisfied with his work and service, we strongly recommend Chuy and Global Ac and Heating.
My downstairs unit stopped cooling my house on Tuesday night. I called Global A/C Wednesday morning at 7:30, thinking I would have to leave a message. I was pleasantly surprised to get an answer from Roland (the owner). He was able to schedule two technicians to come over and assess the problem with my downstairs unit. Cesar and Cruz punctually arrived for the appointment, and immediately got to work. They discovered a Freon leak in the coils and said they would have to order a new coil for the unit. Maggie, who is really awesome, called me about a half hour later and gave me an estimate for the repair. We are on year eight of the original 10 year warranty, so all of the cost of replacement was covered, except the Freon. Maggie scheduled the repair for the following morning, and again, Cesar and Cruz arrived as scheduled. They were very professional, neat (cleaned up all the mess), and did a great job of repairing/replacing my a/c unit. Roland stopped by in the afternoon to make sure everything was going as planned. Again, I was pleasantly surprised to see the owner at the job site. I would definitely recommend Global A/C and Heating to anyone looking for a professional, honest air conditioning company.
I called Global ac this morning for a price quote and was pleasantly surprised at how affordable a new ac unit was. Customer service and install technicians were outstanding. Very professional installers that walk you through the install from start to finish. Financing was a breeze with very affordable payments. Im extremely pleased overall with Global ac and would refer them to anyone in a heartbeat. Thank you global ac for making my home a comfortable one.I just want to update this review. Ive had this unit for a couple of years now and its been a very good unit. I had minor issues but thanks to the owner, Roland, the issues are quickly resolved. Roland is very responsive and is always willing to do whatever it takes to make his customers happy. Thank you Roland for always being there to take care of any issues. I want to thank the technician Bobby for his expertise and responsiveness to the service calls. You guys are truly the best! God bless you all.
I was in search for a new A/C unit and found myself calling Global A/C. I made an appointment and held my breath because I had already done this process before in my former home. Ruben came to my home introduced himself and I immediately realized he’s professional, polite, and had a great attitude. He answered all my questions like the pricing for the A/C unit, how many tons I needed, and financing and yes my financing was processed. Ruben called all over for two three ton A/C units he bent over backwards to satisfy my request. Well, he was successful and Ruben told me he would come the next day to install the units with three employees to finish the job in one day. Roland the owner came by to double check my home square footage. I am very happy to have met a company who goes above and beyond for their customers. Roland you have great employees I was treated like part of the family. Thank you and God bless
Global AC has come out to do coil cleaning a few times, and their technicians are very knowledgeable, courteous and efficient. Both times, there have been issues that needed clarifying and both times the owner himself, Roland, left me with a surplus of information that made me feel assured that I was getting excellent service from a professional company that cares about its customers and the valley. I strongly recommend Global AC for your coil cleaning needs. Also, their prices are better than others. I checked.
Great service and quick response. Roland answered my call and was very professional. He had someone at my house within 1 hour. Bobby, showed up to my home to service my a/c unit. Bobby was knowledgeable and provided options on replacing my AC unit. They also gave me a courtesy call to let me know what time they would be coming back to my home to replace my old AC Unit. Awesome team! Thank you Bobby and Jorge. I will surely be recommending you to my friends and family.
I called Global Ac & heating because my heater wasnt working and they send out someone within an hour. They were super friendly! They are also very clean! & Thats a big one for me, I cant stand when people come in my home dirtying everything with their hands or shoes.
Great service and pricing. Joe and Ruben were true professionals as they performed their maintenance and made their suggestions. Thank you again to Roland and staff for making the experience of transitioning to a new unit as smooth as possible for my family and I. Exactly how reliable are they? Well, after our 5-ton unit broke down here at home, Global A/C installed the new unit the very next day. I would highly recommend Global A/C to anyone!
Over all my experience with Global A/C & Heating was great! They offer an awesome payment plan and great customer service. Unfortunately due to my move back from out of state my house was very cluttered with boxes, the installers George and Victor were very patient and worked around it and got the job done fast. They are very friendly and respectful hard workers. The supervisor Jordan also came and inspected the job and made sure everything was done correctly. Mr Perez also came out and explained what would be done. They were an awesome team and were very helpful by answering any questions I had. I would highly recommend Gobal A/C & Heating to everyone!
Selling After 4 years with this unit that was installed . I have had 6 coils, 2 compressors, 2 dryers 3 capacitors replaced. I was sold a junk Goodman 4 ton unit. Watch what they sell you because you will spend thousands of dollars just trying to up keep your ac. I still have 6 years of warranty and will probably go buy a complete system else elsewhere. I have paid for 2 complete systems with the money I have spent repairing this junk unit. I paid $7238.00 for a over priced lead weight and thousands more in repairs. Watch those sly words when dealing with this company you will regret it in the long run. BUYER BEWARE!!! Yes I am a customer !!! Your selling junk. Dont give me your not a customer excuse and you havent installed a compressor in ten years. I have the proof of the statement above if your smart you will look in your files. You installed our unit 4 years ago in Alton, just because my wife used her maiden name does not mean Im not a customer. Once you find out go check with the a/c warehouse in Pharr and see what has been replaced with the serial number then maybe you will be ashamed of your reply. I have nothing to hide just stating the facts. Once you check on everything, thing that has been replaced with the warehouse you can change your reply to, he was telling the truth!. Dont give me your not a customer excuse. Nice try when you get a bad review, if you cant take the heat get out of the fire. Nice try! Respectfully. Customer with a 4 ton anchor.
They arrived to my home ASAP, I had a concern about mold in a new built home. They cleaned out the system and gave me peace of mind. My family and I were able to breathe better immediately clearing out sinus irritations caused by dust accumulation from Construction of home.I am 💯 satisfied and will definitely use them for my maintenance needs! Maggie was the person I got in contact with for scheduling a visit. Very professional and efficient.
The technician (Alfredo) had our A/C issue diagnosed and repaired in under an hour. He was friendly and conscientious and wasted no time. He probably saved us from a house fire as well since the issue was a shorted electrical line in the attic!
I called this company to replace my old air conditioning system. The owner Mr. Perez was very honest, nice and respectable. Although the ac was a little more expensive then we thought he allowed our family a great payment plan so we could purchase the ac. His workers came the next day on time and are very nice. They completed the job and the house was super cool. I will recommend this company to all my family, friends and neighbors.
Excellent customer service. Mr. Perez always takes time out of his busy schedule to answer any questions or concerns. Did an entire new system for my home, and his technicians showed up precisely on time and had the entire job done before the expected finish time. Also, the entire system has an awesome warranty that takes a huge weight off my shoulders. Will highly recommend to anyone I know that needs AC work done!
Thank you AC Global for always providing excellent service on my AC unit. I have been very pleased during the last 10 years. The purchase of the unit was handled very professionally by Roland Perez . My husband and I sat with him as he went over the type of unit, the benefits for us, and the competitive pricing. I will admit with making a big purchase there is usually some leeriness but the warranty is outstanding !!! The staff is always spot on when reminding me to schedule my annual servicing! Thank you again to Roland Perez and his great staff for making my experience run smoothly! I would highly recommend AC Global to anyone!Definitely 5 Star Service! ⭐️⭐️⭐️⭐️⭐️
The technician Alfredo was very knowledgeable on my questions and had a lot of feedback on things he noticed while doing maintenance on my ac unit. I really liked that he had actual feedback for me instead of just checking the unit and saying everything looked good. Very professional and excellent service!
I had global AC install a complete air conditioning system and my Park model on the lake at canyon lake RV. Not only was a service impeccable the owner showed a direct interest in how to place the unit and made sure it was done properly, professionally, at a reasonable price. I didnt want the cheapest I wanted a good quality cuz I lived there full-time and I will be there for the rest of my life most likely. And the owner took extra time with me to explain the quality of the unity was putting in. In summary, I would highly recommend global AC as you only real place to get your AC work done in the mission area.
My over all experience was fantastic. Mr. Roland Perez came out to my home and explained everything to me as to how the program works and answered all my questions. Also the technicians that did the job were very friendly and hard working they didnt leave until they made sure everything was working. I would definitely recommend them to who ever needs a new Ac system in they home. Great customer service and very courteous. :)
The staff was very friendly and did an awesome job with my new air unit. They took the time to do it right and had answers to any questions I had. Im glad I went to Global A/C & Heating because from the first phone call and even to the day of installing my unit did they continue to make me feel welcome. I know I made the right choice. They didnt leave until we were satisfied. I recommend you use their service.
Alfredo was the tech that went to my moms house, he was efficient, professional and explained everything he was doing so my mom knew and understood the situation. He cleaned up after himself and was very respectful, definitely recommend this business and Im glad they were able to fix the problem quickly.
Wonderful company with great customer service right from the start. Very helpful when I called and had questions about different payment plans after the A/C unit in our home messed up. I appreciated that very much. Jorge and Mingo were very courteous and polite and did a wonderful job when they came to install our unit. They did a great job and cleaned up nicely before they left. They were very courteous too. When they came the first time there was a problem with the unit on our end but they quickly went out of their way to find us a unit that would work and fit in the space in our home and came and installed it ASAP. We were very impressed by that. I recommend them 100% to anyone looking to install an A/C unit in their home. You will get the best customer service from this company. We are very happy with the wonderful and awesome service we received. Thanks to them we have a great A/C unit in our home and a great payment option that works for us. Thank you also to the manager that helped me with the payment plan that worked for my family. He was very helpful and nice. My family and I are very impressed with this company and the great people they have working there. Recommending them to all my family and friends. Thank you Global A/C & Heating. We appreciate the wonderful business. 5 stars from my family. Thank you so much.
Great overall experience with Global A/C & Heating! I highly recommend them for any AC/heating needs. Excellent customer service from our initial contact with Mr. Perez to the receptionist and all through to time of installation. A.C. techs/ installators Victor and George were professional and did an awesome job! Thank you so much for your services. God bless you all!
What more can I say? The team are very good and prompt with their service, got to meet Tony who talked me through my options to fix my heater (especially since it was gonna get cold) and even rushed over to make sure I got the parts i needed and replaced it immediately.Thank you Rolando Perez, the owner, who was able to work with me as well!
Jorge and Alfredo outstanding Tech did a great outstanding job.I asked a lot of questions and they answered explicitly.Keep up the good work.I recommend this company to everyone.Mr. Perez the owner such humble and genuine person, treats us veterans with total respect.Thank you!
Ruben and Alfredo did a great job installing a new a/c system in my home. They took the time to answer all my questions and made sure everything was taken care of before they left. Will definitely recommend Global A/C. Thanks for a job well done.
Exceptional customer service and professionalism from owner Roland Perez! Technicians Jordan and George are very knowledgeable and friendly, a real pleasure to work with. These guys definitely know their trade. Thanks for the excellent work and great deal on my Goodman central AC system! Highly recommend Global AC & Heating!
Great service and quick response. Roland answered my call after hours on the Good Friday Holiday and within 45 minutes a technician showed up to my home to service my a/c unit. Ruben is a very friendly and qualified technician that got my unit going within 15 minutes. I appreciate your help Ruben, very professional.Thank You Roland and Ruben,Keep up the great work...👍
There are no words to explain how good this company is. My AC went out yesterday, and they were here the next morning at 8:30 am. Ruben diagnosed the problem and said that they needed to order the part and would be at my house a little after lunch - Sure enough they showed up at 1:30 and made the repair. My kids were grateful and the techs showed a level of professionalism that I dont see very often. Later that evening I noticed that my ac was not at the temp I wanted - Called the owner and he mentioned to me that it could take between 4 and 6 hours to get the hot air out of my house. Two hours later my ac was working like he said it would - I thank all the hard working employees like Ruben and the owner Roland for all their help. Exceptional customer service again and again - I am so happy that I installed my new ac with them years ago and its still going strong and they stand by their warranty - Highly recommend - To the owner Roland - Please take the time and buy these guys lunch or breakfast for their hard work - Looking forward to working with you all in the future - God Bless -Rufino Olivarez Jr100% Satisfied Customer!!
I can’t thank you for guys enough for always responding rapidly to my A/C issues. I have had to call the technicians out on a Sunday and they are very quick to arrive and solve the problem. I want to especially thank the owner, Roland and the technician Bobby for their professionalism and response to their customers needs. The technicians are highly trained and experienced. I highly recommend Global A/C and heating to anyone that is in need of a new A/C unit. Very good prices and financing is available with easy terms. Thank you Roland for always being there to help me out!! God bless.
Called Roland on Monday morning and he said that he would get us going after I got home from golfing. He had a staff emergency but had George and Ruben stop by on their way home from another job. They had our A/C going in no time. Very nice and efficient guys. A pleasure to deal with.
Our overall experience with Global A/C & Heating was great! We had a new a/c unit installed and their employees, Jordan & George, were professional and did a great job. Our family highly recommends this company. Thank you, Marin Family.
Very professional and courteous workmanship from the whole company. I strongly recommend anyone who is in need of air conditioning and/or heating to contact Global AC and Heating. They work with you on creating a payment plan that works with your budget while being able to enjoy a comfortable living, because having a central is system is essential with this heat. Thank you for handling all of my families needs when it comes to this. I greatly appreciate the work your company does.
We are very happy with the service we received from Global AC & Heating. The call was simple. Roland came quickly and was able to help us with our unit. Global AC has proven to be a company we can trust. Thanks!
Ruben and Bobby were excellent installers. They kept me aprised of what they were doing every step of the way. They even cleaned up the site before they went on lunch break. Ive NEVER seen that before.. After they finished and cleaned up, you could not tell that an install servicer had been there. Excellent and timely service by these 2 guys. Take care of them, RolandSincerely,Curt Eisenbeisz
Miguel did an excellent job today! He took the time to trouble shoot my issue and fix the problem. I had about three previous service calls with two other technicians due to the same problem and my AC issue continued while paying a service fee of $81.18 each time for no remedy to the issue. I appreciate you Miguel for taking the time to finally find the issue and fix it.
Called on a Sunday, they were quick and professional. Helped us get the air on during this heat!Update: They came by again to replace my unit. Great deal, fast work, and great people. Good job, Damian and Bobby!
Mr. Sarmiento was very professional, attentive, and had very good manners. I would HIGHLY recommend him and Global A/C service. Will be using them in the future.
Ruben, Bobby and George were great. They were very professional and explained everything that was wrong with my ac. They allowed me to tag along while they worked on my ac and answered any questions that I had. I will continue doing business with them and would recommend others to use Global A/C & Heating.
I have used Global A/C for several years and this company is very courteous, professional and honest. There employees are friendly, well mannered, punctual and respectable. Global A/C has serviced a number of my friends and family members A/C systems for many years. I purchased and had them install an A/C system for my home and It has worked worry free for several years. I would highly recommend this company to all my friends and family in the future.
The service exceeded my expectations...the technicians were punctual. They were also thorough and professional in their Inspection and very transparent When explaining their findings. I liked that they were professional and responsible given the social situation we are all victims of at the moment with Covid 19. They will definitely be my go-to AC company!
Company had a great response time and follow up to calls. Company offers excellent payment plans for high efficiency ACs. Technicians were friendly and experts. We dealt with Mingo and other techs and had an excellent experience. So happy to have my new AC running in this RGV heat. Overall, great service from company to the techs and most importantly the AC equipment.
Great service and support. Had issues with my compressor, they came out to do yearly maintenance and a service call. Seems the yearly maintenance work resolve my compressor issue at the same time. they were kind enough to only charged me the yearly maintenance and not a service. Highly recommend them, great supporting and customer service.
This is not the first I have ya Global AC 👍🏽 They are so Professional, knowledgeable. I have never felt taken advantage of. Years ago we had Our AC go out and it wasn’t a good financial time. They did not leave us and they worked w us I will never forget how caring they were about making sure w did not pass another HOT night.Thank you 🙏🏼 To your whole Team and you are Greatly appreciate. Glad to have you back in Our Team 🎉🎊😊
I called Global AC during the weekend and Jordan came by and answered all our questions and let us know that they also do payment plans which was a huge Plus for us they installed my new AC unit on Wednesday. I have to say Im very pleased with the work Jordan and George did. I even like that Roland the owner came by in the morning with them and let us know what they were going to be doing and that we were in good hands. Ive already noticed a huge difference with this new unit it works way better than the old one the house had. Its staying cold in all the rooms and my daughter is not coughing anymore right away she stopped and when we would use the old unit she was constantly coughing like I couldnt even turn it on because she would just start coughing. I really want to thank you guys for your work and making this affordable for us because it really helped out a lot with my daughters allergies. Thank you.
This is an excellent company for a/c service. Global A/C and Heatings owner and technicians were honest and friendly. They did great job servicing my a/c equipment. They had me up and running in no time! I will recommend them to my family, friends and co-workers.
My area was in the middle of a heat wave so naturally the A/C went out. I found a sticker on the unit with the name Global on it. I called them and explained that they installed the units but one was broken. Even though we have only lived in the house a short time, the lady at Global was able to find all the information on the units they installed at the house. She was also able to transfer the warranty to us for a small fee. When the tech showed up, he was very polite and went straight to work, fixing the problem in under an hour. We are completely satisfied with the customer service and the tech that worked on the unit. They are honest and reasonably priced. Thanks Global :)
Mingo and George did a great job installing our new unit. I highly recommend global ac and heating. Rolando was very helpful and professional. He was available through the whole process.
Kuddos to this company! Technician Damian was VERY respectful the entire time he was here. I truly appreciate his consideration of my landscaping while he worked on the outside unit and during the washing of interior unit. He thoroughly showed me before and after pictures of the job that was done and answered all my questions. He demonstrated confidence in the work. This is an exemplary company!
I strongly recommend this company . They gave us VIP treatment from start to finish. Very honest and up front about the issues we had with our old unit. Extremely happy and pleased with the installation of our new unit and the customer service by Ruben and Jorge. Thank you !!!!
Some of the best repair men in the city, no, the valley. Very professional, courteous, and extremely knowledgeable. They are not only highly skilled technicians but highly skilled in customer service. Five Star ⭐++
I am very dissatisfied and disappointed in Roland and his un knowledgeable technicians that were sent to my home 3 times and yet have not been able to address the problem with our fairly new AC unit of about 4 years purchased with them Global Ac. Unfortunately I feel I was only scammed by paying already$600 dollars and of course their policy to collect their service charge before work. Please be aware of Global Ac u Dont want to get scammed.
Bobby and Damien were the ones installing the AC for our house.They removed our broken AC and put on a new one. They were very kind, professional in their job and did everything right. There were no issues whatsoever. The installation was done on the same day and in a quick manner.
Thank you for all of your great service Mr. Perez!!! We called on a Sunday around 7:50 P.M. He answered all of our questions and was out for the service call on Monday! Today is Tuesday and I have to admit we are beyond happy to have our new AC unit installed! Thank you Jorge and Ruben for all of your hard work for answering all of my questions and concerns! These people are beyond professional, quick, efficient, and extremely clean!!!
The technicians are very pleasant, they were punctual, clean and respectful. Work was done in a professional manner and as far as I can tell everything is working at the moment.I would suggest to anyone dealing with this company to get your estimates in writing and to compare prices for similar work with multiple companies. I ended up paying 2 times ($7500 vs 3400.00) what other companies would charge for similar equipment and work ( I had another similar unit replaced 1 year ago, and that its what I was charged for it). I am still waiting for a detail explanation of the cost, so I can understand why it was so expensive and where the difference is.Why I paid..? I was given the full price when the work was 1/2 done. I learned then that the quote I was given over the phone was by tons ( I needed a 5 tons AC). Most people will just tell you the total for the work, very dubious.I will update this review when we have the first malfunction to see if the 10 year warranty in labor holds as promised ( the manufacturer already offers an excellent 10 year warranty in the unit).
Bobby did a great job. As with all the technicians I have met, he has a particular skill set: professional, knowledgable, friendly, confident, quick and very personable. I always have so many questions and he answered everything to my complete satisfaction. This was same day service, a plus!
Had my yearly Preventative Maintenance done today and was told by Ceasar that my coil needed to be cleaned; Ceasar did a great job cleaning my coil and reinstalling my unit; he answered all my questions and was extremely courteous and helpful! Thanks Global AC out of Mission TX, once again your service and quality of workmanship is exceptional! See you next year!
Ruben and george came by, and did a good job replacing our ac unit. Everything was done without any hitches. I highly reccommend giving them a call if you want a fast and easy service.If you’re reading this Ruben you earned this review ;)Edit: Roland perez the boss of globa/ac personally spoke with us and had the unit available without delaying us the service. Shout out to him and his workers for doing a good job 👍🏻
This review goes out to two Global AC & Heating gents: Ruben and George. Thanks for going the extra mile while installing the new ac unit in my home yesterday. From home-made breakfast tacos, to taping air leaks, to opening up closed grilles in the upstairs bedrooms, you cats did it all in thorough and fine fashion. The house was hot all day, yes, but you guys made it all go by as painless as possible. From the entire Moreira family, thanks for everything!
I came home to a hot house , but thanks to global a/c that no longer is the case. They were very responsive and arrived quickly eventhough it was after 5 p.m.. They didnt give up until they figured out the problem. Highly recommend.
I called at 9:05am for service and they were walking out the door, problem solved at 9:55am! Thank you Global for sending Ruben and George. They identified the bad capacitor issue quickly and replaced it and all for a very reasonable price. Great customer service from the initial phone call right to the completion of the job. Thank you again!!
Great group of guys. Very professional, they explained everything in detail and showed me step by step what they were going to do. I was having problems with my A/C unit and with one call they came in from one day to the next to help me out. Thank you so much Global A/C team.
Global ac installed an ac system for my house. His prices were fair and they did a very professional job. I appreciate Mr.Perez for helping us with a payment plan with no interest so we could purchase and install the new equipment I also reccommend them with a lot of confidence to anybody else.
You can count on Global A/C & Heating to provide you with an honest and fair price for services provided along with a respectful and courteous work crew. We have been and continue to be extremely happy with them.
The staff/technicians were very caring, compassionate, and empathetic in trying to fulfill our needs. Ruben went out of his way and the extra to help out me and and my family. We are appreciative and truly grateful.
I had my yearly maintenance today and I am very satisfied. Eric came to provide the A/C service and he was very professional, nice, honest, and respectful. Thanks for your service and professionalism Eric!Thank you Gobal A/C (Rolando Perez)
Thank you Roland, Jordan and all the Global A.C staff, you serviced our A.C. unit...did a wonderful job. We are very grateful and I will definitely recommend your company. We can now enjoy cool air and sleep comfortable. Thanks a million!🌬♥️
I want to acknowledge the excellent job your technician Ruben did in repairing my mom’s AC system. From my very first contact with him he patiently gave answers to all of my questions about the possible causes of my AC breakdown and the approximate cost to .
Thank you 🙏 Roland Perez,Ruben Ramirez & Jordan Baez......you serviced our A/C unit...found the source of the problem...answered all of our questions.... an excellent job after hours to find the problem of the A/C not cooling .....you all went way above expectation & did a wonderful job. My family and I are very grateful and I will definitely recommend your company this TEXAS HEAT 🔥🔥 is no joke!!! We can now enjoy cool air and sleep comfortably. 🏆🏆🏆🏆⭐️⭐️⭐️⭐️⭐️⭐️
I had Mr. Ruben and Mr. George I believe come in to my house to fix a leak but it was more than that and they ended up putting new drainage pipes and fixing the leak; they are very knowledgeable of what they do and work very clean; I highly recommend Ruben and his partner. The prices are very fair compared to what I would’ve had to pay in the long run and they can do payment plans as well if needed.
Had my home HVAC system replaced by Eric and Jorge and they did a great job. They removed the old one and had the new system up and running in few hours. Would definitely recommend Roland and his team for your HVAC needs.
I highly recommend this company no joke from the service to the professionalism from start to finish, great service great techs even the owner showed up to my house to check on things don’t know about you, but I think that says a lot. Thank you Mr. Perez and to the techs Ruben and George. Stop shopping around for a/c service these guys are the real deal, thanks again I really appreciate it.
Ever since I got my AC unit, this company has worked on it as needed. They were just here for its yearly cleaning and I am very satisfied with the work they did. I would highly recommend this company to all friends.
AC went out & I called. Said theyd get somebody on it around eight. Bobby called before eight, was here by nine & had it fixed in fifteen minutes! Great work Global & thank you Bobby. I will recommend you to everyone.
Our overall experience with Global A/C & Heating was great! We had a new a/c unit installed and their employees, Victor and George, were professional and did a great job...!!
Ruben Ramirez, A/C Technician was quick to analyze what the problem was. He was very pleasant and knowledgeable. I was very impressed by Global A/C’s response time. I would highly recommend this company!⭐️⭐️⭐️⭐️⭐️
Their technician stole my kindle last year. This year they inspected my now 2 year old unit (which we paid $4700.00 for). And recommended a coil cleaning for $250.00. Had the coil cleaned and the unit froze up in 4 days. A different technician worked on it and it worked another 4 days. Quit working on July 4th and we had to abandon our home until three days later on Monday. The temperature outside was over 100 degrees. The owner offered to pay for a hotel. On Monday, they replaced the coil, refused to pay for a hotel. Today, July 20, 2015, the unit was again unoperational! The company said they could get a tech out until 2-4 pm (again in 100 degree + weather). The owner says if I call another company my warranty is void!! Had no choice! Bad bad mistake to have given them my business in the first place!! Live and learn.
I paid $81.18 for the company to tell me that theres nothing wrong with my A/C. I was told by Jordan when he sold me into this contract that I never have to worry for ten years but its not even a year and already have problems. Beware when dealing with this company.
I want too thank Mr. technician Ruben R. For a great customer service and fixing my A/C leak in a timely manner, I appreciate Global A/& Heating Valley Wide Service. I highly recommend this company. Linda Rios
Very professional service and quality installation. Thank you Ruben, Bobby, Jorge, and Carlos for your service. I will recommend other people to Global A/C & Heating for their A/C installation or service needs. Thank you.
I had gone out for lunch with friends and my sister, when we got home, the AC was out. It was 4:00 p. m. I called Global AC and by 4:15 a technician was knocking at my door! He introduced himself as Domingo and immediately got to work on the unit. He was persistent until he found the problem. Made suggestons for us and we couldnt be happier! Thank you Domingo for your service!
I had Eric Rodriguez give excellent service. Extremely professional, and pointed out the problem in less than 2 hours, along with scheduling another session to fix what was wrong with the AC. 10/10.
They were on time, courteous, and completed the service in a reasonable amount of time. They had also called to remind me it was time for my yearly maintenance check. I appreciated that.
This company is the only company I will have do any work on my A/C unit. A special thanks to Roland and Jordan for addressing my issue and replacing the coil on a extremely hot afternoon. You guys rock!
I highly recommend Global Air Conditioning they went out of their to work with budget. They started working late and didnt leave till the job was done. I call that excellent customer service.
I had one of their techs come out to do some ductwork in my attic, Ruben Ramirez, very courteous and professional man. Did an excellent job, I highly recommend him.
Had a great person to person experience with both Mingo and Ruben. Very knowledgeable with what they are doing, explained everything as they were checking on the issues my A/C unit had. Thank you all for your help.
Very professional work by Alfredo the technician. Explain to me as to how the mini split systems work . And how I need to maintain them to keep them working. And also on time
We recommend this company very highly very polite , friendly very interested in your needs, that they well take their time to help you the best they can. They know there business, they do a quick and fast job. If something goes wrong they will be back and fix it.
Global A/C personnel have been, in my life experience, very helpful. Mr. Perez and his technicians helped my family with A/C malfunctioning, and corrected problem. Thank you Global, God Bless!
We put our 25 yr old A/C unit to rest today , and Global A/C , Role and The Guys , Jordan , and others got Me hooked up with a GREAT NEW SYSTEM ! the difference is amazing ! ! ! I would have Done this 3 yrs ago if I Knew About GLOBAL A/C Program ! THE DIFFERENCE IS AMAZING !
Mr. Perez and his crew were very knowledgeable and helpful. We appreciate their good service and great prices. Thanks global A/C and Heating.
Thank you so much for the quick response! Bobby was able to come to my house and take care of my issue and even talked me through solutions and recommendations for how to make sure my issue doesnt come back!
They had amazing service and they were very kind. My AC broke and they were very flexible in helping me to get what I needed. I cant thank them enough for their help.
Damian, the tech, was here within 20 minutes of our call. He was very professional, personable and timely in his work, in spite of the 100 plus degrees temp he was forced to work in.
Great service and provided awesome information to make the right choice for the my issues. I definitely recommend for everyone with AC problems. Global AC is Great!
Technician Bobby, was very professional, knowledgeable, and helpful in throughly explaining the repair that was being done. Bobby also answered all our questions and concerns.
Caesar and Ryan were very professional and friendly. They got our A/C working right away at 6216 N. 24TH ST.
Excellent service! The owner and technicians were very knowledgeable. Very honest about trouble shooting and prices. Very affordable!
Prompt curteous service . Repaired only what needed . Great service .Done in about 2 hrs. From call to finished repair ..Highly reccomended.
Service was great. Eric was the technician who worked with us this time. Eric was knowledgeable and efficient in his service for us.
Miguel, was very professional and did a great job, he worked fast and was at my home exactly when he said he would. Thank you.
Great service from Global A/C especially from Mingo and Jorge, very knowledgeable . Really appreciate their help. Thank you very much !!!Definitely we will recommend their services.
Terrible experience...I would NEVER recommend it. After dealing with so many local, small businesses such as this one, I think this ones got to be the WORST Ive ever had to deal with. I felt taken advantage of...I dont believe for a second that any of the positive reviews listed are the least bit legitimate.
Our entire a/c unit stopped working and the next day they were here putting in a new uni . Highly recommend these guys. Very professiona .
Excellant job Rubens and George answer all my questions and did a good job with the coil cleaning had no problem with them...
Rolando thanks for sending Eric very courteusc young man and respectable loved the way he explained everything to us he has alot of patience and a job well done
I would definitely call Global A/C & Heating again. Very professional, and helpful. Great service!!!!
I am very happy with the service. Miguel was very professional and was able to find the problem why the ac was not cooling.
Very professional and job well done. Would really recommend these guys. Very friendly and knowledgeable with the product they sell. Thanks for the service
Ruben and Bob did a great job restoring my residential A/C unit.
Excellent service. Adequate, quick and professional.
Ruben and Alfredo were very polite, very efficient, got our AC working again the same day.
Great service, on time. Very professional. Fixed my issue quickly.
Cesar gave us an awesome service my unit us now working highly recommend global ac
Alfredo five stars, went right to work on it thanks Mr. Roland great service.
Technicians were very professional and they showed up on time! Good company highly recommend it!
The technician was very personable, very well mannered, and got straight to work !!I truly appreciated the professionalism. My air conditioner is working !!!! 😊👍
They were very fast, professional and affordable. I would definitely call them again and recommend to others.
Very good Customer Service , technicians are very respectful and knowledgeable ... thank you so much to Eric and Ruben for a great job !!!
Mr Perez very professional and helpful and help me with Ac every time
He had a small one
Jordan and Saul they did a great job! Good job guys thank you!
They took good care of me and did not try to sell me something I did not need. Thanks!
Great service have you on your way back to cooking off inside your house in no time
Thank you Carlos, Luis, and Roland for taking care of our AC needs yesterday evening!
Great service very professional and the technician Hector Roman was very knowledgeable and very polite.
Great job Ruben aka “Trevor”. Thanks for the service.
Great service from Jorge and Eric really appreciate your work
Thanks to Maggie from Costumer Service who is always patient and helpful 😊
George and mingo did an execellent work thank you guys appriciate it it so much
Professional service ,very acknowledged on work proformans
Miguel ,the service tech was great.
If i could leave less than one star i would.
Will call again for service as needed.
Yes five stars.
Not honest
Great job!
Mr. (Alfredo) repaired our a/c, and we were very satisfied with his work, he explained everything to us very well and answered all my questions, we recommend him
Excellent service and above all efficient work. Speed in resolving the PROBLEM found by RUBÉN, considering that as a TECHNICIAN he knows very well about Air Conditioning equipment!!!!
Very pleased with Roland and his team of workers who put more than enough effort and extra time to fix the A/C in my house thanks global A/C & Heating
I appreciate your support, great service and attention, excellent work and professionalism.Thank you Mr.Rolando Perez and congratulations to coach Ruben Ramirez for your support and professionalism
Miguel is a good technician, he turned on the furnace in my house and it is already heating up
Very good service from Mr. Perez and Robert.Thank you
They pay minimum