If you want to hire someone who doesnt take pride in their work or are unprofessional, then you better call another company. HALLS ROOTER AND PLUMBING WERE INCREDIBLE!! Needed a new hot water heater on short notice and they were able to get me in the same day. Joe Heredia had wonderful professionalism and definitely took pride in his work. He was easy to talk to and ask any question or concerns about. The new water heater install looked so much better and cleaner (plumbing in correctly and neatly). He kept the workspace tidy and cleaned up when the job was done. Halls Rooter & Plumbing will be the only company I ever call in the future for any and all plumbing needs!Thanks Joe and Team!
Hall’s plumbing has been a great company to work with. Twice now I’ve had brass Pex fittings fail inside the wall and Hall’s Plumbing has been there to make the repair. Matthew was the plumber that came both times. Very professional. Extremely nice. He went right to work both times explaining everything as he went along. This last repair he had to pull the tub to get to the fitting. I appreciate that he tried everything he could to not have to pull the tub, but it became necessary. He replaced the bad fitting as well as all the other brass fittings to avoid another leak. I was impressed by the care he took in removing the tile, making sure only to remove what was necessary. What a great guy and a great plumbing company.
Absolutely horrible customer service when you call them up and request some type of service they seem like you’re a burden to them almost as if they don’t want business while rushing you off the phone. I’m definitely going to make sure to let all my fellow chamber of commerce members and contractors in the area know to never use Halls Plumbing In Midland, Texas. I wish I could add a negative star.
My Tech (Michael) was awesome! He was very polite and explained everything about what he did and answered all my questions without hesitation. I am very happy with the service I received today. Ill definitely keep calling Halls when I need work done!
I own a hotel in Odessa tx(Ramada inn), and I know how stressful it can get when I have blocked sewer lines and leaking pipes. But stress is now a thing of the past when I started using Halls rooter and plumbing, every time I call them for service I have someone at my hotel right away within 15 to 30 minutes, seems like faster service than 911 dispatch. I have known and dealt with a lot of plumbers and rooters but now there is only ONE. Randy, Sam and kneely are the greatest people(owners)I know very humble and helpful. Highly recommend them.
I highly recommend using Halls Plumbing and Rooter services. The Lining Division does outstanding and professional work.
I had a leak at night and my house was flooded, called a few plumbers but couldn’t get anyone to understand my situation or help me right away. I got Halls plumbing number from my friend and it was a blessing, they came and stopped my leak and solved a big problem for me. Definitely my plumber for life.
Once again Hall’s responded much more quicklythan expected and work was done efficiently. Ray and Nick were polite, professional, and explained repairs needed answering all our questions. Highly recommend this company for reliability and trustworthiness.
As a tenant your worst nightmare is a mega water leak on a Holiday weekend. I called the property management company and Ray with Halls called back in less than an hour. He advised that he was finishing a job and would be to help us in less than an hour. Ray arrived when he said he would and had to dig out the water shut off at the street as it was buried. Once he had the water off; he identified that the seals in the hot and cold water handles had gone bad. He replaced the seals and advised us how to possibly get a credit with the Water Utility. Ray went the extra mile to assist us. He communicated clearly; he solved our problem in less than an hour. Professionals like Ray are really hard to find. If you have a plumbing issue; call Halls. They are terrific people to do business with
AZ with Halls Rooter & Plumbing liner division did an excellent job repairing a cracked cast iron pipe in one of my bathrooms. Other plumbing companies had trouble diagnosing the problem but Halls found the issue quickly. They were able to install a liner and avoided jackhammering the slab. Everyone was very professional and pleasant to deal with. Highly recommend!
Our hot water heater went out and we found it close to the end of the day the weekend before Christmas and Chris and Jeremy came out and fixed it, they are very respectful and courteous went above and beyond to make sure things were working properly after repairs. We are truly thankful for their service.
Dustin came out as soon as he could to help us. We let him know that the house had the water shut off. He worked as fast as he could, he did excellent work, great at communicating and went above and beyond. They are a trusted and reliable company. He sent me photos for progress and showed me the before and after.
Halls rep was very thorough and personable explaining everything well so I could understand. Timing on report was a bit delayed but having a thorough report is the important part. Hard to find companies that do a good job on this stuff and Halls is one company I would recommend. Thanks AZ!!
July 2024 The guys were professional, polite, and cleaned up after themselves. The cost of replacing the hot water heater was less than I expected. Very pleased with the service. Thanks guys!Sept. 27, 2024 I discovered I had a slab leak. He found it, fixed it and did an excellent job. A little dust but no mess. Did a great job patching it up too.
I wont be calling anyone else when we have plumbing issues. I highly recommend Halls for anyone needing plumbing service. Each time Ive called with a problem Ive been very pleased with how efficient the folks at Halls scheduled arrived and completed repairs at a fair price. Wouldnt use anyone else, Im impressed with your company and personal. Great job!
Cons: Details of the bill were not shared until after the work was done and paid. The hours charged (4) did not coincide with the hours spent at our house (2...maybe 2 1/2 and if rounded up, may be charged for 3??) and time away to pick up parts etc. They advised that it is only based on time at our home (so..maybe 3 hours of rounded).The estimate given on the initial call was an hourly rate of $155 plus parts. We paid $230 an hour ($155 an hour for the plumber PLUS $77 an hour for the helper).We did reach out and the company states that GPS can confirm 3 hours and 45 minutes at our home...but we were home and our cameras can confirm they were not here. The company did not comment on hourly rate not being disclosed nor on the fact that paper estimates/invoices are not given ahead of work being done.Pros: Work was completed and passed inspections. They added us to the schedule within 2 days of calling to replace/repair gas line.Side notes and context of pricing for reference ....my husband and I were able and willing so we dug up the gas line ahead of the plumber coming to decrease our cost and hours on site. Our gas line was less than 10 ft and all elbows and risers were replaced. Total cost was $828 in parts the remainder of the $1800 bill was labor. I know many have had much longer gas lines, larger bills and are not able to do the physical labor so I based my review only on my situation and information/numbers for reference.Hope this helps anyone looking.
I called a little after noon time. Tech showed up with a new water heater around 2:30pm. Great timing and the tech was nice. I asked him real quick about a few questions for my home warranty and he handled it very well. Didn’t skip a beat, few hours in and out. I appreciate the quick response and work done. I had to be gone for work out of town for two week and leaving the next day. Timing was great! Would be good if they worked with home warranty companies directly, but I also understand why they don’t.
Young inexperienced kid. Tried charging for over an hour of service when they had only been there 45 minutes. Did not fix plumbing issues. Never sent quote, called several times, they never followed up.
Nick was a great technician and fixed my tankless water heater within 4 hours. Quick with his work, a little pricy with the hourly charge but quality over quantity is the way to go!
I highly recommend Halls Rooter & Plumbing for any Plumbing or A/C needs, the service and professionalism the second to none. After the quality of service I received at my home I decided to use them at my business as well and they have always been there on time courteous and do excellent work highly recommend.
We started having some serious plumbing issues at our home over the weekend. I called Halls Monday morning and they were at my house Monday afternoon, note that I live about an hour away. AZ showed up and I cant say enough positive thing about this guy. The time and attention he has paid to our issue is beyond expectation. If you want to feel like some one truly cares and wants to help, dont call any one else but these guys.Thanks AZ and Halls, yall have given my family and I some peace of mind.
Great Service! I called them in the a.m. and they were able to get me in within a couple of hours! Noel was fast and professional!
Don’t even bother calling this company looks like I’m not the only one who has had atrocious customer service starting with their office staff and field guys do better Halls Plumbing you’re in the business of helping people with their situation not being bothered by it.
After all things considered Halls were able to do 2 tasks for one great price. It was very much appreciated. And the Gentleman that came was excellent. Will do business with Halls again. Thank you so much . Have a blessed day
I called around 8:30 in the morning with some drain problems and Austin was there within the hour to service my drain line. Very affordable as well, I would highly recommend and will use them again for any future issues.
Nick came out after hours and fixed our water heater. I was so glad we didnt have to wait until the next day! Its nice to know our plumbing needs can be taken care of quick and not have to wait hours or days. Ive always been treated with coutresy and friendliness by this company.
Highly recommend this company for any of your plumbing needs. They were able to get us in for same day service and was in and out quickly. Amazing customer service and very professional
Nick came to my house today and did an excellent job of replacing my water heater. Showed up on time. Did what was needed and put everything back together. Install was difficult cause the door jam to the closet had to be removed to get the old heater out. Even double checked some issues I had on the roof for the heater vent. Would definitely have them out if another problem comes up
Awesome customer service! We have been using Halls for over 2 years now and they have been consistently reliable and affordable!They are the best in town!!
We had to replace our entire AC system after 19 years and while I was dreading the process, Halls was the best price in town and the technicians were great! I will certainly use them again in the future.
This morning woke up to the sound of a water leak somewhere in the home. The ratings were my go to ,why I chose Halls. They answered & promptly sent Joe who is superior in his field. Found leak under hardwood floors on pier and beam. Of all places. Repairs completed and very thankful for the help and especially Joe.
If I could give 6 stars I would, Ray was incredible in explaining what was wrong with my water heater, what needed to be fixed and what could be repurposed. Incredibly quick service and I couldn’t recommend Halls and Ray more. I will definitely be using them from now on!!
Quick, friendly and thorough! Great service! Helped me fix frozen water filter and piping.
10/10 highly recommend! Our AC went out late evening and Halls sent someone out the same night! Miguel was knowledgeable and so thorough! It was late and I felt bad, but Miguel kept his cool, was patient and walked me through the issues he found. Customer service was exceptional...I will definitely be a returning customer!
Highly recommend these guys. Did not call them till after 3PM. Now 5:30 and all drains running clear. Halls Rooter is the best.
These guys know what’s up. Nick did a fantastic job diagnosing our plumbing issue(s), communicating them to us, and fixing the problems. Won’t be calling anyone except these guys!
Halls Rooter and Plumbing is super responsive. They did a fantastic job. Reliable and trustworthy. I’ll call again if a need arises. Highly recommended if you need a plumbing company. The hot water heater wasn’t working and they scrambled to get a new one installed. Super nice and professional people.
Matt was very thorough explaining what he was going to do and what other problems he could come across, did a good job and would use him again, I would highly reccomend him.
Called Halls rooter and spoke with Leo. Gave us a quote foe $265.00 for an after hours service call in the 79744 area. He called back 10 minutes later after it was scheduled for a technician to come and said he made a mistake and it is $900 for an after hours service call to our area. sounds like a price gouge and a scam!
Good work done but they would not give me any idea of the price of the job. Would not quote job. When job was finished I was told a number that was way more than I thought it would be. Very disappointed
I just had a great experience with Halls Rooter & Plumbing. I called this morning I got a great response time and the issue is now fixed it was quick it was efficient and I would highly recommend this company
Halls is a great company! Referred by a friend, I called Halls and they had a plumber out within 2 hrs. Hunter so very professional and super nice. Had us up and running within an hr. What I love about Halls is they don’t try to over sell and are very cost efficient. We will definitely be using them again!!! Thanks Hunter and Halls Rooter for everything!!!Will never use Bosworth again!! Overpriced and unprofessional…all about making a buck.
Highly recommend using Hall’s rooter & plumbingQuick service! The lining division is extremely knowledgeable. Their crews always go above and beyond.
Charlie V. - absolutely a pleasure having had him as a technician to do plumbing work. Would recommend him always.
Great service, fast, professional and great prices. I was fighting with a sink clog for days and they were able to get it out in minutes.
I thought I had a slab leak at my mother’s home and I called Hall Plumbing and they came out promptly and checked everything out and determined there was not a leak Joe was very thorough and did a good job checking from the city water meter to inside the house Hall Plumbing provided good service and I will use them again
Noel is always the plumber that shows up, he is extremely helpful, professional and gets the job done. Great service! A++
Super friendly service and got the job done quickly and professionally!
First time customer and 10/10 service. I had a leaking hose bib and called to see when I could get it fixed, within one hour they had Ray out to fix it! He did an amazing job and took the time to even give me some pointers that would help if something like this happened again! exceptional customer service and they will be the first people I call anytime I need plumbing work done!
-Great Communication-On time and punctual and professional.-Did a great job explaining and resolving my plumbing issue.- will use on future projects
Larry showed up and knocked out the work exactly when Halls said he would. The work is clean and professional and the price was reasonable.Hall’s (&Larry) are my new go-to plumbing solution.
I contacted Hall’s about 7:30 this morning and actually got to talked to someone which was great. Was told they would have someone here about 9. Technician was here at 9, friendly and got my clog issue fixed in just a few minutes. I highly recommend Hall’s for any of your rooter or plumbing needs!⭐️⭐️⭐️⭐️⭐️
We had the best customer experience with Halls Rooter & Plumbing. We had blockage between our clean out and septic tank and it was causing some issues into the home so we needed someone quickly.We called Halls and they were able to make it out to our home within a few short hours of us calling them.Anthony showed up and was extremely professional and understanding the issue. He was even kind enough to complement me on figuring out exactly where the clog was prior to his arrival.Within a short few minutes of him working the clog was freed up and he even went through a second pass to ensure everything was fully cleared out.I highly recommend them with their timely arrival, customer service and professionalism.
Nick did a great job. Nice and professional. I will be calling back for him next time I need you guys!
They came out promptly for what we thought was a blocked toilet- they ended up putting a camera down the drain and found construction debris (broken chunks of PVC pipe left over from construction) blocking the line. They were able to bump the debris into a position that allowed the drains to flow temporarily. During their first visit they also found both our sewer clean outs in the backyard to be broken. Isaias came back for the second visit and dug up the broken clean outs, opened the sewer line and removed the debris inside our main drain. He then repaired, and returned everything to normal and cleaned everything up both inside and out. We found this company to be a great company that we recommend highly. Thank you!
Ray and his team were kind, considerate, knowledgeable and excellent at the tasks they were presented with. My wife and I loved that they cleaned up after themselves, answered every question we could think of, and weren’t trying to sell us anything like other plumbers in the area due. We highly recommend them and will definitely be using them again for our plumbing needs!
I used this business several months ago and I gave them a 5 star review, but after today after needing them again but this time for a business they were not the same 5 star company I dealt with a few months ago! I asked if they could inspect a job another plumber did and to certify it if it was done good and they would get paid for hardly any work to be done! They refused to come out and take a look since they didnt do the work! I then paid the same plumber to come and undo all the work he had done since he is more of a handy man and cant be considered a certified plumber! I called again and was refused again only because I was not the responsible party that was going to pay even though my friend that is the business owner tried calling herself and they didnt answer the phone! I guess I will not recommend this place to ANY of my friends ever again! These people make a HUGE mistake because I have many friends that are business owners and are always in need of a GOOD plumbing company!
Tech was very professional and tentative. He resolved our leak on our ac in less than an hour. We will continue to use Hall’s plumbing.
Had to call them out for 2 different problems in the last 2 weeks. Both times they were very courteous, professional and friendly. Took care of both problems quickly and very reasonable prices. Will definitely use again.
Excellent service. Had an emergency leak in the bathroom due to blocked pipes. Technician arrived quickly, was professional and had the issue resolved in a couple of hours. Very reasonable price considering the late-night call. Highly recommend.
Had a great first impression when the service technician showed up at my door. Very professionally dressed and willing to listen and troubleshoot my problems. Had a very pleasant conversation with the repair technician and got my problems resolved with no issues. Cleanliness and professionalism was 10/10 for my standards I would recommend Halls plumbing for sure and I will definitely call them back again if needed in the future. Service quality and customer centric worth mentioning. Thank You !!!
Excellent service and communication. Worked until the job was finished so we would not be without water more than a day…will definitely use again if needed in the future
Fast and friendly service our plumber was amazing told us the issue and what to look for. Will definitely use them again.
Home ownership can be a pain especially, when having under slab leaks or broken pipes however, there’s a company to call, Hall’s. They come out diagnose and offer suggestions for repair, it’s that easy. We like the fact that they’re personable, professional and can fix the problem. Will use them for all our plumbing needs.
The guys that showed up were very nice and personable. Very willing to do the work. I ask them to look at an additional problem I wanted corrected. They were very willing but I think they over estimated their ability. They cut out a vent that should have been able to be reused then spent an hour and a half trying to replace it but were not able to. The work they did do was very good .
I have to give some major, MAJOR kuddos to Halls Rooter & Plumbing! Amazing company and service. Had them out a few time to help with some things and recently, our main sewer line that had a slight lip where two of the pipes met (causing blockages now and again).Called another company to see if the previous work the previous owners had done would be under warranty and never got a straight answer. They sent someone out to take a look and unblock it. He said he didnt see the lip, even though Halls already came out quite a while ago and showed it to me via the camera. After spending roughly $580-$600 (crazy!) to unblock shower and tub drains and the main line blockage (two separate visits), I got done waiting for and fussing with said company.I email Halls and they were amazing to work with, just like the few times before. They came out, took a look with the camera (saw the so called non-existent lip and showed me again), gave me an estimate (which was incredibly reasonable) and I scheduled the work to be done. The tech came out promptly, told me what he was doing and would be doing. Great communication! We had him clean out the other line to our kitchen and add on an access point for that line, which we were happy to pay because, again, reasonably priced. The tech also gave me heads up what could help our main line in the future (one long connected line instead of the segments of pipe that was put in long before we purchased the house).Long story long, I cant recommend Halls Rooter and Plumbing enough! Amazing experiences with them! Thank you, Halls!
Noel came out and was very professional and informative. We have had excellent customer service both times. Since the original issue wasnt resolved the first visit, we were not charged for the second. That is a great case of people taking care of people and going above and beyond to do whats right by the customer. Great experience!
Very professional company from the person who answered the phone to the service man. Will definitely use them again.
Response time was less than 30 minutes and work was completed fast,clean and right. Highly recommend!
Ray was super nice and fixed my issue! He educated me on how to alleviate possible future issues, which I appreciate so much.
This young man was great, it was a difficult project but he figured it out. Respectful and courteous as a person, knowledgeable and responsive to my questions/comments.
Fast professional work. Very happy with service.
Very kind and friendly service that was quick and solved the problem. Would recommend.
Technician was fast and detailed. We had drainage issues with our washer. After cleaning out lines, he ran water through at least 3 times to ensure no issues. I definitely recommend!!
Top notch tech...even gave me some advice for my future project...definitely use yall again
Extremely efficient, kind and came out to our house quickly! Very happy with the service.
Ray responded quickly to my situation when he heard I had a leak. He had the rupture fixed in less than an hour. It was expensive but fair. Now I have a new plumber!
Absolutely amazing service. Both times I called there were there within a couple hours. Very professional and knowledgeable. Very willing to work with you. After calling Billy Black who quoted on a coil, Halls came in over $1000 cheaper and got it done the next day.I cannot stress enough how much I appreciate these guys and strongly recommend giving them a chance!!They have made a new life long customer!
Excellent customer service, professional and on time! Highly recommend them for any plumbing needs you may have.We had a backed up sewer line, and had to call after hours. And within 45 min they had a plumber at our house to resolve the issue. Talk about a late night lifesaver!
Nick was very professional and knowledgeable. Hall’s is my new go-to for my plumbing needs.
Anthony was great and fixed the problem right away. Will be calling them again!!
My family and I have been using Halls rooter for years now. They are prompt and honest. I can rely on them to work on my properties and get the job done right. I wouldnt use anyone else!
Appears to be a good kob. Ray did good job. Easy to talk to.He checked it well before installation.
My go to choice for plumbing and now HVAC as well. Always do a great job and very knowledgeable
I couldn’t be more impressed with the service I received from Halls Plumbing. From the moment I reached out, they were prompt and efficient, arriving as soon as I needed them. The work they completed was not only done quickly but also looked incredibly professional. I highly recommend Halls Plumbing to anyone in need of plumbing services. They exceeded all my expectations!
First Class Company! Very Responsive, diagnosed and fixed issue within just the service call fee. I definitely recommend and Hall’s will have our business from here on out. There’s a reason for the over 640 plus (5) Star reviews.
Nick, and his coworker, Oscar replaced a gas line for us. They were knowledgeable and professional. They fully explained what they needed to do. We appreciated that they did their best to keep an expensive project as low cost as possible without taking shortcuts. Happily recommend this Halls Rooter and Plumbing.
Ray, Charles and Sebastian were all outstanding! They all took the time to really show me and discuss everything with me. They were so professional, clean, efficient! 10 out of 10 recommend Hall’s!
Logan was our technician. He was prompt arriving and thorough. Got us the help we needed and was friendly and professional.
Guys were great! Arrived timely, work was done quickly and everything left clean!
Matthew with Hall’s Plumbing was prompt and professional. He took care of our plumbing issues quickly and with no mess. I would highly recommend!
They answered when I called and the technician responded within the hour. Great customer service and reasonable pricing. I would definitely use these guys again.
Well Folks!! It’s been a Long Time since I used a service company that I was totally impressed with. The office staff I spoke to was very friendly and knowledgeable. They were able to take care of my water heater replacement the same day I called them!! Not a week later like most others!! The field technician was very knowledgeable and did a fantastic job. Halls goes a step farther than most, by taking over the warranty process for me. Halls works for their customers and respects them!! A rare experience these days!!Thank You Halls!!
Great company! Showed on time . Completed job on time. No surprises. They were very professional and knowledgeable. Easy to work with. I will use them again.
We had our HVAC system fully replaced today and these guys were fantastic! From start to finish they are professional, courteous, patient (willing to take the time to explain all of our options) and extremely efficient getting everything installed and cold air flowing in less than 5 hours! We highly recommend working with halls for any and all HVAC needs.
It was early Saturday morning when I realized my hot water heater needed to be replaced. I called and within a very short time Dusty arrived and had my hot water unit replaced. Great Service!! I highly recommend Halls Rooter & Plumbing
Halls rooter has always been the best of the best ! Thank you guys for always going above and beyond for not only me but all of your customers !
The young man was so nice and took great care to not harm my flower bed. He was very diligent and did a great job. He explained everything he was doing. If I have any plumbing problems again, I will certainly call Halls back. Thanks for such great service.
Nick was amazing! We needed some shower and tub parts replaced and he ended up detecting an issue with our water heater vent (unbeknownst to us) that could have been a severe issue if not fixed. We appreciate the prompt and professional service!
Amazing!! I’ve been trying to deal with my own backup issue the last few days.. no amount of drano seemed to help. Called them to book an appointment and they squeezed me in and had my issue resolved in 10 min!! Awesome and affordable! Would definitely use them again!
Guy that answers phones was great. Larry came and did a wonderful job. Had a small issue after Larry was done and he came back right when I asked him to and fixed it. Couldn’t be happier with the service and the price. Great company.
Nothing but an awesome experience using Hall’s Rooter & Plumbing! From booking the service to getting the work completed was truly a breeze! Impeccable customer service, care, and concern & most importantly-AFFORDABLE especially during the critical holiday season! They will forever be my go-to as long as I’m in the West Texas area! They are the absolute BEST in the business!!! Hands down! Give them a try, you won’t be disappointed!
Excellent service. Very quick response. Personable guys. Professional. Kept us in the know as they worked. Very precise in giving us the summary of all that was done. Also informed us of possible future needs. They have become our plumbers of choice.
I contacted Halls based on a recommendation and would definitely recommend them to anyone.My technician was Nick Teel.Great guy. Spoke to him over the phone on a weekend evening about my hot water heater going out. He was also the tech that came on a Monday and swapped it out for me. Very personable and informative. Easy to work with. All things professional and just a solid guy. I will be a return customer for sure.
We found a gas leak through Atmos and were able to locate the issue. Halls came out the same day and quickly took care of the leak.
Had a company out of town come to try to fix our hvac system. The company sent 3 different people out and could not fix it , called halls and they had Michael out within a few hours and he got it going . Definitely my first call from now on .
Halls Plumbing I got their name off the neighborhood app from happy customers. They got there in an hour did an amazing job. All my toilets and drains are clean and very polite efficient and did not cost a fortune. I would highly recommend them.
Nick is an excellent plumber, exceeded our expectations on every level! Also super friendly and professional! My husband I will definitely use Halls Plumbing again.
AZ took care of my family! Great service.
Isaiah was wonderful! On time, respectful of property, kept us informed, he was nice and efficient! I liked that he called to let me know he was on his way, he let me know what he was doing and when he was leaving. All around great experience with Isaiah and halls! 10 out of 10 would recommend! The visit was $210 or so but that was for the weekend call out. Affordable to me!
Technician came out within 15 minutes of me calling and was done within an hour and a half. Excellent service, fair price. I will definitely use them in the future!
Technician was fast, curious and extremely knowledgeable about the job he was preforming. He was patient and explained, in detail, what and why he did everything. Was truly a breath of fresh air employing Halls R&P. I recommend them highly!
HIGHLY recommend! Received a call back within an hour or so. Had very good communication, very professional and knowledgeable. He made sure I understood exactly what he was doing before just doing it. Did very clean work. Most importantly had a great positive attitude even though it was late Sunday night. Once again I HIGHLY recommend this company.
Had a very unorthodox water softener install because of issues with how the house was built (no drain for pre-plumbed softener lines), and they found a way to make it work without drilling or jackhammering my slab to add one. There were a minor issue after install with a faulty part, but that happens sometimes! They came back and fixed it at no charge and let me know what was wrong and my options. Dusty was great, worked with my work schedule, and I recommend halls for your plumbing needs! Will definitely call them in the future if I have more issues!
We called Halls and they came over in 40 minutes and had the issue fixed in under 30 minutes. Will use this company for future needs, crew pre calls and were extremely neat and professional.
5 stars all the way! Great service, A+ technicians, reasonable prices!
I’ve hired many people for many things and time after time after time it’s a HUGE DISAPPOINTMENT! In this day and age it’s damn near IMPOSSIBLE to hire someone that actually KNOWS their craft. Charles with Halls Plumbing knows his stuff , they made it out ASAP for MAJOR PLUMBING ISSUES in and around our home and we absolutely needed help immediately, being that Christmas was coming up in just a few short days. I don’t typically take the time to write reviews but this guy definitely deserved it , it was awesome to have someone as knowledgeable as him come over to get our house running again ,,,, can’t leave a 10 star so a 5 will have to work , definitely the BEST PLUMBING COMPANY around hands down ⭐️
Very satisfied with the water heater replacement. Was able to book service the next day. Tech was very professional and explained the process from start to finish. He finished the job in a timely manner and cleaned up! Highly recommend and will definitely use for any plumbing issues. Thank you!
Halls Rooter &Plumbing is amazing. They are efficient, knowledgeable, and worked around my schedule to update the plumbing for my water softener. They made sure my fireplace is ready to go for the cold weather season and even came back out to show me what I was doing wrong to get it started. I highly recommend them and really appreciate them.
Hall replaced a hot water heater that was under warranty for me. The installation was fairly quick and professional. The technician (Ramiro) was respectful and came back to add one part that was missing. My correspondence was mainly with Randy who fielded numerous questions kindly and set things up for the replacement. This was my first time to use Hall’s, and based on my recent need, I would recommend and use again.
Had a leak in my ac condensation drain and Nick and Jeremy came in and got her replaced and leak free in a little over 2 hours. Service was quick and professional. Will definitely call them back if I need anymore work done.
Definitely recommend Halls! They made it out the same day and handled our problem quickly. Our technician also looked at another issue we were having with our new house and gave us recommendations on moving forward. Extremely helpful and professional.
Highly recommend! Their response time was immediate. My technician was very knowledgeable and well mannered. After fixing my leak he inspected my entire system. He definitely went above and beyond! This was afterhours and he stayed till 9:30 making sure everything was operating correctly.
Prompt, courteous, affordable and cleaned up after the job was done. What more could you want?
Fast and friendly service. Called at 8am and they were onsite by 9:30 am. Cleared the drain blockage and left the area as clean as when they arrived. Highly recommend!!
I called after hours and was given an option of after hours service or regular and pricing information. I chose regular as it wasnt an immediate emergency. The person who came to fix the problem called as promised to let us know and got the work done very quickly so the cost was less than I expected. He was friendly and professional and knew what to do. I really appreciate the prompt service and the next time I have a plumbing issue I will definitely call Halls again. Thanks!
If you’re researching where to purchase an ac unit look no further! My ac went out Wednesday evening. By Friday afternoon I was basking in the glory of cool air! Thanks to Miguel we quickly got cool air and at a reasonable price! He is professional, courteous, and extremely knowledgeable! Thank you Miguel and Hall’s, cool air has never felt so good!
Came home from work and AC was out. Michael Davis was here 30min after I called for help. Fixed my AC and explained to me what was wrong. This company cannot be touched when it comes to fast, reliable, friendly and professional service.
Nick was awesome and very informative and fast! He came out just to fix a shower and ended up fixing some seized pipes in the backyard for us as well. reasonably priced, too!
Excellent service! Came very quickly and provided a lot of clarity on my issues. Highly recommend
Anthony Ojeda came out to our office quickly, assessed what was needed and qui kly repaired our issue. Very professional and knowledgeable. Will be using again.
These guys came out and fixed the issue fast and after hours! I’ll be using them from now on.
Prompt and efficient!! Will be calling on them for all plumbing issues from now on.
Halls did a great job for us. They were prompt, courteous, and efficient. We will definitely deal with them in the future.
Though clear instructions were given on the work we requested, the plumber that showed up the first time only completed a portion of the work. It took three follow up visits and many phone calls to try and get it right, and we still had incomplete jobs. Communication was non-existent, and when we called to try and get status, we were told to go buy the fixtures ourselves. We chose Halls based on their Google reviews but would not do business with them again.
Excellent job changing hot water heater. Efficient, knowledgeable, and friendly!
Tech was very professional, price for job was very affordable and did a very good work…
My air conditioner was unable to cool to the desired setting. This happened after hours. Miguel was at my house within an hour, and he worked and serviced the unit. Then 2 days later, the unit began to have issues cooling once again. It was once again after hours. Miguel was at my house within 1.5 hours, and he worked for a couple of hours. He then had to come back the next day. He said there was no charge as their service is warrantied. Although I had been servicing the unit twice a year, the previous company never washed the unit out. This took Miguel most of the morning. I am so grateful to this company! Great service!
I’ll never use another plumber in Midland. Always quick to respond, always knowledgeable, always great work.
We have used Halls 3+ times in the last month to help us put the finishing touches on our kitchen remodel. Their staff has been absolutely great, and they are very prompt with their service. You dont have to wait days to have someone come out, and thats what we love about this company. There was one small issue we had - but the minute it was brought to Mrs. Halls attention she called me immediately and took care of the issue hassle free! You cannot beat their customer service, and their kindness. They truly do care about their customs, and that is hard to find in a business like that nowadays. Thank you for your great service, and we will be calling yall in the future for all of our plumbing needs!
Quick response, fast and professional work. Highly recommended.
Halls was highly recommended by a local contractor who uses them on all his projects. I received service the next day. Technician was knowledgeable, professional, and polite. Will definitely use again.
I am so happy! Thank you for your prompt response to my call. The technician was kind, thoughtful, knowledgeable and professional! I was so happy he was here within 10 minutes of my call. Definitely will save your number in my contacts and use you all again if needed!
Called at 8 AM for a water leak repair. They were on location by 9:30 and done by 11. Totally unexpected and the bill was way less than I expected. Saving their info!
These guys are always dependable and available for emergencies on short notice. So friendly and professional too and always work diligently and efficiently. Best company in Midland hands down!
The person that did my clean out was very friendly and professional. He did a great job. Would recommend this company over other Rooter we have used.
Very professional and polite. Saturday afternoon and a clogged toilet, Hall’s arrived within an hour of my call, a few minutes later the clog was cleared. I will definitely recommend and will use them in the future!
Halls was quick to respond to my call and quickly got to work to resolve the issue.
Wow! Excellent service all around with great owner and staff. Thank you Halls plumbing for repairing our sink plumbing and doing it in a quick manor. We appreciate it and will be using y’all moving forward for all of our projects.
Called 3 Odessa plumbers today Halls Rooter was the only one to call me back. The young man was very professional and willing to answer all my questions..
Fixed my low water pressure issues, replaced my RO system and taught me how to bring my water softener system back to lift. Fantastic plumbing company, highly recommend!
Dusty was great!!! Very knowledgeable and very efficient!!! Got twice the amount of work done than the last time I had someone out and paid the same amount, so that’s a win in my book!!!
Called this morning hoping to have someone help. Nick with Halls Plumbing showed up shortly thereafter. Very professional. Did a great job and quickly. Will definitely use Halls again.
Isaiah did an excellent job. Fixed my clogged pipe in a hurry. Will definitely use Halls again.
Larry came out sooner than anticipated, assessed the problem, and fixed the problem within about an hour, and he had a great attitude!
Same Day Fast Professional and Affordable!! Highly Recommend 👍🏼👌🏼🎉🎉
We had a slab leak in December 2022 and had Halls locate the leak and repair it. Then we got another slab leak in another place and we had Halls come and repipe the whole house with PEX pipe. They did an excellent job and were always courteous and professional. Ray was very good with explaining everything and answering any questions we had. He cared about doing a quality job and it shows in their workmanship. We brainstormed together the options we had for locations of the hot water manifold since it would be too long of a run from the hot water heater heater to a manifold in the garage and back to our master bathroom. So we located the hot water manifold in the top of the hall closet near the hot water heater so we had similar lengths of pipe runs as the original piping insuring it didn’t take too long to get hot water to any bathroom. It was clear that their top priority was making sure we were happy with the finished product.We hope we never have plumbing issues again, but if we do we’ll definitely use Halls again. Whole heartedly recommend them to anyone who needs any plumbing work done.Thank you Ray and Matt! And thank you Halls!
Will not call anyone but them from now on! We called a company a few days ago and instead of getting out what was flushed they just shoved it down the line. A few days later it started backing up again. Halls came out fast and fixed the problem correctly.
Excellent service! The staff was prompt and efficient. I will recommend this business.
It is very hard to find a good plumber in our area, but we got a great recommendation from a friend. Our plumber, Nick was totally awesome very professional. He did his work on a great and timely manner. I would for sure use him and the company again keep up the good work.
Same day service.. no overcharging … Recommended to all!
We had a major plumbing issue. Hall’s Rooter and Plumbing came out and assessed the situation. They were straight forward as to what needed to be done. They kept us informed of other issues that came up as they worked. They were always on time and worked with my schedule. They cleaned up after themselves and took great care to make sure no further messes were left behind. I highly recommend them for any of your plumbing needs.
Noel showed up I showed him what the pribl m was and he immediately went to work and was done in about 45 minutes. Noel represented the company. Very wel: was very pleased with his s work . Will use Hall Plumbing again
Larry showed up on time and together we worked out a game plan to complete my project. He was attentive to my concerns and voiced his knowledge and experience, insuring that the job was going to be done correctly. Definitely will be a returning customer and will be asking for Larry again!
I really appreciate Halls plumbing, they came over within 15 minutes after I call them. I was very please how they handle the work very professional. I know I will be calling Halls plumping from now on. Thank you so much, for a quick .
This is the third time I’ve used Hall’s Plumbing and they never disappoint. Larry shows up and listens to your thoughts and concerns about the project and then gives his expert opinion on how to complete the project to your/his standards. Definitely would recommend them for any of your plumbing needs!!
We have used Halls for both plumbing and AC issues with a great experience every time! They are kind, prompt and always listen to our needs. Highly recommend!
What a awsome team of Plumbers and A/C technicians unmatched experience gentleman.
They showed up when they said they would. Completed the job and explained everything they were going to do. All in a timely matter.
Every time I’ve needed this place, they have been responsive, professional, and reasonably priced. I had a sink/smart faucet/disposal installed a few months ago, and Charlie & Michael did a beautiful job. Today, my water heater stopped working and Ray came out same-day to troubleshoot. He was able to identify that it was just a supply line leak and got everything repaired and cleaned up quickly. I will definitely call Halls Rooter & Plumbing when it’s time to upgrade my water heater. They’ve spoiled me so much with honest, expert service that I can’t imagine calling anyone else.
Great experience with Halls when they replumbed my whole house. Can’t say enough good things about these guys
Very happy with the service from Ray. I called Halls in the morning after attempting the repair myself and giving up. They came the same day and had everything buttoned up in less than 2 hrs. Our plumbing looks better than before! Professional, honest, prompt, and efficient people that I will continue to call on for any plumbing needs.
Called Halls in the AM due sewer backing up in my home. By early PM, after calling to confirm I was home, Noel arrived with all the machinery needed and went to work addressing each area that was clogged. He knew what to do for each situation and did a thorough and quick job.Each person I connected with whether phone or in person, each person was polite, patient to listen & professional. Thank you Halls Rooter & Plumbing!
AC stopped around 9:00 PM on a Sunday. They had a technician out by 10:30 installed new fan and capacitor and gone by around 11:15. Very informative and professional. Made a potential miserable night into a comfortable one. Highly recommend THANK YOU!
Great service! Michael was very informative and let me know what all my air conditioning system did and needed to keep it well maintained!
Excellent service! I called with an issue of my daughter flushing a bunch of rocks down the toilet and they came within an hour of my call, and were done in less than an hour. Very friendly and professional! Anthony did a great job and left our bathroom clean. Will use again!
The service man was very nice. Worked hard! Got the job done well. He was efficient and cleaned up everything after he was done . Very pleased!😀
Michael from Halls Rooter & Plumbing was absolutely a great guy - got my a/c working & kept me informed about what exactly was wrong with the unit - defo will be using them again 👍🏽
I used another company, but was told they couldnt help. They charged me and left. My Sister referred me to Halls and within an hour was notified by text of someone on their way. Michael V. was very polite, responsible and was able to resolve the issue. The fee was less than the previous company and was here longer. I am very pleased and appreciate his hard work. Ill definitely be using them going forward.
Very helpful at a stressful time. Professional all the way. One of the best customer service.
Jake took great care of me. He explained everything thorough and very professional. Went above and beyond to make sure all work was done to last. I appreciate that being a business owner myself.
They came the same day and got the job done (snaking my clogged bathtub drain), however, $145???? That is ridiculous! Im now wondering if this is the going price for unclogging a drain. I almost feel like Ive been robbed. My Dad, who was the person who paid for the service, was expecting a $45 bill, not $145!!!
Great experience! Halls was able to fix an issue quick and the gentleman doing it was courteous and polite. Will use y’all again!
Extremely disappointed! Will never use them again.
Professional and informative. Helped identify the problem and repair it with as little damage and expense as possible.Thank you Matt!
I have used Halls several times now for various things! They are super great to work with! Easy to schedule. And show up when expected. The work is clean and the staff is friendly! Cant really ask for more than that!!! Highly recommend! Will use again for future needs! Thank you guys for being fantastic!!
Excellent service! We had a gas leak on our fireplace. Was fixed in a timely manner. Dustin did an excellent job and was super informative about the work he had done. Thank you again Hall’s Rooter & Plumbing!
Halls was super responsive and quick to arrive. They listened as we explained what happened, what we thought might be the issue, and what we would like to have done. Both workers were very polite and quick! They even answered questions about upcoming projects that we’re planning. Thank you guys!
*UpdatedInitially Halls Rooter & Plumbing provided excellent customer service in the weeks leading up to my scheduled home inspection. All my questions about the process and costs of service were answered professionally and detailed. Because I hadnt received the same care with other plumbing companies, I decided to move forward and hire them. Once I was passed along to the field plumber in charge of my inspection, I was surprised by the difference in professionalism. To no fault of the field plumber, he did not have access to the lock box left on the house by the sales agent and waited approximately 15-25 minutes for the door to be opened. At that time, I tried contacting him multiple times to ask if he was able to get inside the home for inspection but there was no communicated updates to me. Fearing that the plumbing inspector had abandoned the job due to the inconvenience, I called the companys main line who also had no information on if the inspection had begun. A (very) short time after, I received confirmation from a department of the company that the job was completed. I was grateful for the notice and asked for the inspection report same day after being told the invoice & report would be available the next day The tech department worked quickly to get it delivered same day! When I received the report, I noticed a lack of detail; which was not what I was sold in reviews and phone calls that promised very detail oriented inspections. Hoping to get more value for my expensive scope inspection, I called the plumber who preformed the job and asked for a rundown of the inspection report. I was told right away that the report was straightforward. I explained that I was not familiar with the jargon and information on the report. At that time the plumbing inspector explained each line as I read it off to him. During that call and previous calls, I requested an estimate on repairs be given but only received a vague and wide range estimate. Unsatisfied with the value for my dollar, I requested the scope footage from the field plumber via various calls and texts. He said he would mail the footage so I could move forward with next steps in resolving my plumbing system issues. Its been nearly 2 months and I have not received it.*Update here: Responsive to reviews, resolution within 24 hours of my review. Quality scope inspection with clear imaging and detailed location and time stamps.
Fast and efficient emergency response and follow up. I highly recommend Hall’s!!!
All staff is so friendly and helpful. Only plumbing company I’ll use!
Love Halls plumbing. The guys are very professional, on time, and respectful. Also great at their job and don’t try to sale you something you don’t need. Highly recommend these guys. Romero was great
Excellent and prompt service. It was a pleasure to work with Ray as he explained everything and was very polite. Will use again in the future.
I called they cameThey understood the assignment and took care of the business... would recommend them? Right way...the price was just right!
An outdoor water faucet was broken and we had to turn off the clients house water. Sam sent Ray over within the hour and they had it fixed in 30 minutes. Ready explain exactly what was being done, everything looked and was done in a professional manner. I would highly recommend their services.
5 Stars all the way! First time using Halls plumbing and Antonio exceeded our exceptions! Very knowledgeable, quick and thorough! Cleaned our our kitchen sink line, repaired under our sink plumbing and fixed our restroom sink within our time frame! I am officially a Halls plumbing customer ! I will definitely recommend to all my friends & family!
Halls Plumbing came to clear a stoppage in my toilet on Wednesday and we thought it was fixed but it started backing up again that night. I called them on Thursday and we rescheduled for Friday morning. He arrived on time, pulled my toilet, cleaned out the drain, reset the toilet with a new wax ring and when I asked if I owed them anything more they said it was under warranty from Wednesday and there was no charge today. So far the toilet is flushing like a champ. I highly recommend them!
The gentleman that came out both for the emergency on a Sunday and Monday were very informative and professional. All the work done was with high quality materials and looks clean.
Miguel was absolutely wonderful and so very honest! I will definitely be recommending Halls to anyone that needs help.