United General Service

I had a great experience with United General Service while remodeling the back half of our home. After buying our house, we found 2 DIY additions that were poorly built--everytime it rained water would flood our sunroom.We had reached out to several contractors, but were not able to settle on a good price and vision. However, when we spoke to Jimmy he listened to what we needed and was able to come in to our budget. Jimmy was great to work with and his team was amazing. They were knowledgeable patient and hard working. If we had questions or suggestions they were always willing to accommodate.The team re-roofed the house, built two new rooms, and even added a shower to our tiny bathroom. If you are considering a construction team to tackle your roof, additions or fence these are the guys you want.Also, Trevor and Travis are the real superstars. They consistently went the extra mile, collaborated with us and their attention to detail was impressive.

BEWARE! They’ll take your money and disappear without finishing the job! Worst service ever. Save your $ and go elsewhere.Hired UGS to do some fence repairs. Signed an agreement for the scope of work to be done. Paid some upfront, had to wait over two months before someone finally responded to me and scheduled the crew to come do the repairs. They finished one part, but changed it significantly to a much cheaper and less durable material because it was “easier”. When I contacted them about finishing the remainder of agreed repairs, the owner, Jimmy, refused to do any more repair work, just paint. Ok, I can work with that, not ideal, but let’s get it painted. Fast forward another three months and no one has returned my call or scheduled/ completed the painting. THANK GOODNESS I DIDN’T PAY THEM THE FINAL $ Because now they’re refusing to finish the job at all, and blaming me. All I asked was for them to do what they agreed. Guess I’m out the 2/3 I paid up front. Save yourself the heartache and headache.

I can count on exceptional service from the guys at UGS, I will use them time and time again, they can do anything from AC repair to home remodeling.

Fast, prompt, trustworthy, courteous, reasonable and honest. I wouldnt call anyone else personally!

First class service