Seriously the best experience Ive ever had with a service company. The owners are honest and fair and will do anything to make you happy. I called on a Saturday for a service call my ac was down. And they pulled all the stops to get me going again. Thank you Lavender AC & Heating.
We were referred to Lavender by a neighbor who had a great experience. They are extremely responsive, come when they say they will, and do great work. They are honest and upfront and don’t try to sell you things you don’t need. I highly recommend them!
Great Service my furnace went out had another company who tried to tell me it was something totally different and never really got back with me. This company responded quickly professionally I called and they on a Friday evening were here on Saturday morning. They were able to replace the parts that were needed. I would recommend them. I how will have heat for Christmas. Thank You so much
So its January, its really cold and our furnace decides to stop working. Lavender put us on their schedule and came out the same day. I was given a clear explanation of what happened and how this issue was to be fixed. They also warned me of some issues that I should look out for when spring comes around. They fixed the furnace and our house is warm again. 5 stars for prompt and effective service.
Ive been using Lavendar AC for years and they have always been honest and fixed our issues right the 1st time. Ive used him for my business and personal home. David is a great guy! I appreciate all youve done for me!
I needed QUICK help during the scorching heat. My friend David recommended Lavender. They’re the only company I called, and they helped me IMMEDIATELY! Reasonable prices, friendly technician and owner. Responds to texts expeditiously. HIGHLY RECOMMEND!
Had great neighborhood recommendations so we chose them for service. Honestly its been a mistake and a nightmare choosing them. They never billed us and then when we called in to pay our bill, it was double what we expected. They said the tech would call us but its been a week of struggling to get them to explain the charges and actually send us a bill. Were honest customers just trying to pay our bill. If you go with them, make sure your tech gives you the costs up front so you arent charged for more than what you agree to. Nothing was ever discussed with us and we cant get them to return a phone call to us and its been more than 3 weeks and 7+ phone calls trying to speak with someone with no answers or even an actual bill. Honestly we should be happy since apparently we dont owe anything 🤦
Arrived promptly and was very professional and efficient. Figured out the problem and was able to pick up the part and get my system back up and running the same day!
They are THE BEST! Came out immediately, and did a temporary fix, then came back the next day and completed the work. Also checked to make sure the part was not still under warranty. We would’ve never thought of that and they could’ve just replaced it and charged us. Very honest.
We love Lavender. Their customer service is unmatched and they always take great care of us. Super honest and reliable. We are happy to give them continued business!
Honest and full of such pride and integrity! Arrived less than 24 hours after I asked for help. Diagnosed accurately, had part on truck and we were back and running in under an hour!
David and the team from Lavender AC & Heating did a great job quickly diagnosing and fixing the problems we were having with our AC units. In addition to being knowledgeable and professional, they treated me like a valued customer. After receiving subpar service from another local company, I contacted David because of the feedback on our neighborhood FB page. I’m glad I did because it saved me a lot of hassle and headaches. Thanks y’all.
I own a crane a company and lifted uo an ac unit to the roof for them and never got paid she gave me 2 credit cards and they where both declined.I have called and every time I call she always makes uo an excuse for not paying me.Definitely would not recommend them.Now hes saying he will make it better but hasnt called or offered to pay for the bill that is alot more than 450 now
Responsive and knowledgeable!!! Work hard to find issue and fix it without charging more than work is worth!!! Really appreciate their service!!!
David was friendly, kind, honest and fast. In this humidity a blessing as well!! Many thanks to the lady who answered the phone and made the appointment (sorry dont remember her name) the text and email to follow up appointment reminder and the main man himself, David!! I was recommended by a facebook friend and will gladly recommend Lavender and David to friends, family and Social media!!
I highly recommend Lavender AC & Heating for all your HVAC needs. Ive been relying on their exceptional service for several years now, and they have consistently exceeded my expectations. Their prompt responses, professional demeanor, and ability to identify and resolve issues make them stand out. Their expertise in preventative maintenance ensures my system stays in top condition. Moreover, their dedication to assisting customers, even during extreme weather conditions, is truly commendable. I trust Lavender AC & Heating wholeheartedly and suggest considering their membership for biannual preventative services. You wont be disappointed with their outstanding service and reliability.
Lavender AC is magnificent, of your unit has additional issues, pictures are taken. Then they present your issues and explain in detail before making any expensive repairs. Highly recommended 👌
I’ve used them for my rentals for nearly a decade. Always prompt good service.
Bryant and Carlos showed up early. They found the problem quickly, made the repair and now the system is working very well. Cannot say enough about the professionalism of these two service Technicians. Great job Lavender A/C!!!
Called because my AC went out on a weekend with family/company coming to visit. They came out and fixed the problem in no time at all. I had never used them before but I would certainly use them again. Friendly and knowledgeable!
Don’t even know where to begin. Had a tech come out for what I thought was a tune-up for our furnace. Tech tried to convince us that our whole unit had multiple issues, needed to be replaced, was cheap, on and on and on and when asked if we could even use the heat his response was “at your own risk”. Moving on he told us our ducts were compromised and needed to be replaced because of rats in the attic and that we were breathing in poor air quality. Said we had problems in the crawl space, etc. If it could be wrong, in his eyes, it was wrong. I asked for a write up of all the issues he noticed, had push back about that, tech kept insisting on giving quotes for stuff. He clearly was trying to upsell at every turn. And even though he said “use the heat at your own risk” he felt my number one priority should be replacing the ducts? Never got that write up from him by the way. At the end the tech said there was a miscommunication and he was called out for a “diagnostic call” and not a tune up. Called the office afterwards multiple times and each time said I would get a call back…never got a call back. I’ve since had a reputable DFW HVAC company come out and debunk every issue this Lavender tech said was wrong. The reputable HVAC company tech said our furnace is in great shape, ducts are fine, and showed me and explained why what I was told was wrong in fact wasn’t wrong. I do not recommend Lavender to anyone at all in this area. No clue if it was just this tech or what but it was a really poor experience.
David was quick to resolve our issue and spent a lot of time educating us on how best to maintain our unit. Lavender will be our new go to for AC & Heating repair.
Very prompt, and efficient, waste no time getting to business. I was very pleased with service. I would refer others. This company never disappoint always on time. I will keep choosing them over any company hands down great customer service and speedy response.
David and his team fixed a few items that I had to have repaired for the sell of my home. They showed up on time, listened to my request and preformed the job without trying to sell me more and without question. The cost was reasonable. I’m working on a new house and have called them first because of his professionalism and knowledge. He and his team are nice guys.
Great service. The owner is very honest and services/equipment is reasonably priced. Installation crew went over, above and beyond what they had to do to install the system. I highly recommend Lavender Heating and Air!
Is there enough room to say great things about Dave Lavender? We had an AC emergency and he was out so quickly. He went over everything thoroughly and fixed our AC quickly. HONEST. On Time. Courteous. AND KNOWS HIS STUFF. Id trust him with a key to our house!!
Amazing experience from the start! Call answered timely, even after normal business hours; follow up call from office about appointment times; tech arrived early, even after being in traffic; thorough explanation of service being provided and awesome technician! Recommend! Thank you!
David was very thorough and gave me advice on how to keep my home cooler in tbe summer. Excellent service!
Fantastic service and professionalism with Lavender AC. They came prepared with mask and were efficient inside the house. Spending so much time at home these days is keeping our AC units working harder than normal. Glad to have them maintained and ready to go for the summer. Thank you for your continued awesome service!!
I called this company on mothers day,. After I called several companies. I did change my outside Good man AC from HVAC company around 2017 but their phone numbers not working that day.LavendervAc very fast answering their phone just Google and I saw their recommendation when I called . The operator set me the appointment between 9Pm to10 Pm. The Ac man came around 10PM fixed my Ac and contact my warranty department Also gave me mothers day discount.. we Made another appointment for the part. And get it from the company because Ithe part has 5 years warranty wasnt expired. The next day asked them to check my freon . It was low . Came with appointment and filed.my freon.The first Time and the 3rd David came to my house. The second time came idifferent guy . Both are very professional. I do recommend this company 100@%%%%%Thank you for youre service David and your team.
A very prompt and friendly crew installed my ductless split air conditioner in my garage in my home in Weatherford. The owner even came out. The unit was installed professionally and efficiently. No issues with the unit itself. The price was reasonable They even came back out and changed a small damaged part that was cosmetic. I would recommend this company.
Thanks to David Lavender for taking care of us and our a/c on a Sunday evening! He fixed our issue quickly and professionally!
Lavender ac & heating went above and beyond, and they are some of the nicest people I’ve ever met, thank you for coming out you did a great job!
I had previously submitted a five-star review, but have to adjust after a very disappointing experience. Late last year, Lavender AC sold me an annual membership which includes quarterly check ups on my AC unit and other maintenance. It is now September and they have not come out to do these routine check ups. I have tried contacting them multiple times - they are unresponsive in most instances and when they do reply they have an odd excuse as to why these have not been completed. I have been requesting a refund on the membership I purchased for more than a month and still no response. Do not work with Lavender AC.
David was awesome. We had no heat during a storm. He came out quickly and applied a temporary fix to get us through. He then came back to replace parts and perform a full maintenance. Would recommend and use again!!
Best experience I’ve had working with an AC/Heating business. Had work , on my business AC, Lavender AC made the whole experience better, very professional, responsive, courteous, on time & reasonable pricing. Highly recommend their work for residential or commercial. Thanks
Asked for recommends from friends in the neighborhood. Two of them recommended Lavender. Lavender replaced a blower motor a week ago. Worked for a week and then....ughhh. Called them. They showed up in an hourish. Found a bad wire. Replaced it. No charge. Im not much for reviews but David has my business. Strong recommend.
Found this company through a neighborhood referral. David and Carlos came out, 10 minutes prior to time window, and provided such a knowledgeable repair experience. Our downstairs unit was not cooling properly, and not only did they fix the problem, but provided my husband and myself such great information on how to maintain our current builder grade systems. They sat and answered our thousands of questions, explained everything in great detail, and went above and beyond what either of us expected. They do not push products on you like some other companies, and I appreciated their honesty and kindness. I am now a client for life, and plan on sending them as much business I can! Fast, prompt service that seriously can’t be beat. Thank you so much Lavender AC!
I have enjoyed the A.C. services for couple of years. I have my a.c. done beginning of summer and everything done just before winter. They kind , knowledgeable and will always review with you in a way you can understand. GREAT prices.
Lavender AC is the best for quality, professional service. We have used them for repairs as well as replacement of 2 new units. They do the job right the first time and have a commitment to customer service. I highly recommend Lavender AC
Twice weve used them and been so happy with service and work done. Very fair pricing and trustworthy.
We arrived home from vacation on a hot Friday night to find our 40+ year old A/C in its death throes. David Lavender came out Saturday afternoon and Sunday morning he installed a temporary solution. By Tuesday night a new system was installed and running. Thanks to David and his courteous and professional team for a job well done.
Arrived on time with great communication. The technicians are knowledgeable and helpful in keeping my family cool.
David Lavender showed up right when scheduled. He took the time to explain the issues with our unit and gave us a full understanding of what needed to be addressed. A short while later our AC was blowing cold air again. Highly recommended.
It’s 95°, my in laws just arrived in town to stay with us, and my twins are 2.5 years old. So naturally the AC quit on us. I called Lavender AC at 6pm on a Friday and David was here at 9pm.The other companies I called wouldn’t be able to come out until the following afternoon!David was able to quickly identify and solve the issue. He was kind and professional and I’m so grateful. Our AC is back running and our kids have finally fallen asleep! Highly recommend.
We are dealing with some issues from another company and David came over and assessed the problem quickly and we are working towards a resolution!Update!David and his team finished the work and it’s been a great experience!!
Always on time, always professional, always knowledgeable, always fair price, always does what they say theyre going to do. Always recommend!
David and Anthony were courteous & thorough! My ACs are prepped and ready for the summer season!
I been using Lavander A/C service for more than 3 years now I am very happy with the service!
I had a great all around experience with everyone involved in getting my AC back in operation. They share great information to know what’s needed and what’s recommended but leave the decision up to me to decide based on the information given.
Lavendar was great. They were responsive and knew their stuff! They were also very respectful about coronavirus safety. I will definitely use them for future AC needs.
Lavender AC was quick, responsive, and courteous. They fixed out a/c after-hours and went above and beyond. I would recommend them to anyone.
David showed up on time and ready work. Very kind and polite unfortunately they don’t work on AC units on the roof but willing to refer me to someone who does. Stand up company.
I would highly recommend Lavender AC. He was prompt, gave me good, direct information on my air conditioner and gave me reasonable alternatives moving forward. I will continue to use them. Thank you
I called with a semi emergency and they were able to accommodate me. Technology used to keep track of arrival time and completion. Very easy to work with and very efficient.
I was impressed with the professionalism and communication of the company, especially the use of technology for communication and payment. Assessment of the problem and repairs were as prompt as possible. I highly recommend this company!
Very professional and punctual.Thank you truly for your excellent customer service.
This is the 2nd time I have had to have work done on my HVAC system and both times David has been on time, very informative and a pleasure to do business with. Thank you for the great experience.
I have been using Lacendar AC for years. Always reliable and fair
Jennifer and David were great - really clear and professional communication. Fair price and took care of the issues quickly!
Lavender AC is the best. They are honest, product is great, and always on time. Very reasonable price!!!! They stand by their service!
Always professional, courteous, and on-time. Takes the time to explain how everythings running and, if needed, what potential repairs are needed and why. Will continue to use and recommend.
Lavender AC came out promptly and got the furnace running . The technician was professional and considerate. I would hire them again.
I have used Lavender AC & Heating previously and am very pleased with the service.
David and his team are amazing. I will always recommend them for their professionalism and expertise.
Very friendly and professional. Great company to use always my go to for hvac needs
Very professional service . Respectful of property and great installation of new HVAC system. I can’t recommend Lavender AC highly enough.
Great service from A/C technician Bryant. Very professional, courteous and knowledgeable. Definitely recommend.
Great company - honest and very easy to work with! Highly recommend!
Have used Lavender for 2 years now. Always been happy with their work.
I received a call immediately after I booked the appointment online. Less than an hr later the techs arrived. Problem was diagnosed and fixed in no time! Thank you!!
David is great. He saved the day for me once again!! I highly recommend him!
Small problem where the thermostat was losing power, David knew what the problem was before he even looked and it was fixed in 10 minutes. Always there to help!
Great service and trustworthy. Highly recommend.
Fast service at a reasonable price. Gave me helpful advice, too. Definitely recommend them.
Lavender AC was outstanding! On time, quickly determined the problem and had it fixed in not time.
Lavender AC are the only company I trust for my AC service.
Carlos did an awesome job as always!
Responsive, honest and timely. Will use again!
Prompt, excellent service. I would definitely recommend Lavender AC.
Always great and professional service,highly recomended
Great Service!
Determined to find a solution to difficult issues!