Ace Auto & Tire Center

3215 Oates Dr, Mesquite, TX 75150, United States
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Ace Auto & Tire Center
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Br
Review №1

The best service Ive had at any auto shop and the employees are the nicest people Ive ever met. The service is 100% the best and reasonable. Ive been taking my car to them for the past few years for any problems I have with my car. They will give you their honest opinion on anything and everything. They never try to sell you anything extra unless you wanted anything extra done. I would 100% recommend to all my friends and family. ( The waiting room is comfy with tables and comfy recliner chairs to chill in till they get done with your car/truck and they also offer coffee while you wait and water). BIG perks to using these guys

Ay
Review №2

The best-looking shop! Customer service was amazing! I had an issue with my wifes car they fixed it for free with an oil change.I highly recommend these guys, they are very honest & professional.

Le
Review №3

I’ve known Alan & his team for about 3 years now. How I came about his shop was unexpected as I was seeking someone to help fix my vehicle. Has always communicated directly with what needed to be done. Never beats around the bush.My vehicle always gets fixed in a timely manner as well. Their shop is always clean and they provide coffee and water!Such nice people! My family now considers them family as they have always taken care of our needs! Best shop to get your vehicle serviced!!

Ma
Review №4

Ive frequent this shop over the years and the guys take great care of my Malibu each time. Theyre knowledgeable, friendly, affordable and dont waste time. I recommend this shop for routine maintenance, etc.......did I mention theyd recently replaced my transmission back in August 2024, she runs like new. Keep up the GREAT work guys 🥳🍷🏂🏿 Ill be returning in July for an oil change🚗

Le
Review №5

Best Auto Shop !I had an amazing experience at this auto shop! Alan and his team were incredibly professional, attentive, and precise in handling our car. From the moment I arrived, they made sure to address all our concerns and took the time to explain everything in detail. They truly care about their customers. Highly recommend this place for anyone looking for reliable and trustworthy auto care!

Ta
Review №6

Super fast service and friendly staff! I have been coming here for years for everything - oil changes to transmission/engine work. These guys do great work, highly recommend!

To
Review №7

It only took one day to get my parts, four hours to have them put on, and now my car drives like new. I would definitely recommend this Auto Shop to any and everyone. Great service, very knowledgeable mechanics, great turnaround time, and they have a very comfortable reception area. 10/10

As
Review №8

I’ve been coming to the ACE auto repair shop for years, and I can’t recommend them enough! Allan and his staff consistently provide outstanding customer service. They are knowledgeable, friendly, and always take the time to explain the repairs needed. It’s a relief to know I can trust them with my car. Highly recommend!

Su
Review №9

The stuff has always been great. Fair prices. They even make sure the waiting room is comfortable. With TV, coffee vending machine comfortable chairs.

Ji
Review №10

Super busy today but I was able to get my car serviced and received excellent service excellent customer service. I asked to get my running light replaced it showed out. Now here’s a extremely honest manager Mr Alonzo the light wasn’t burnt out it is working so no need to replace wow I am so impressed with the integrity of this manager and the service he provided was amazing.Thank you so much Richard for the wonderful service you have provided to me.James AlonzoGarland TexHi again on 12/15/2023 i experienced a driver that didn’t want to take standing water on 635 and hydroplaned and caused everyone to take evasive action. I ripped my underside up and I asked the general manager if he could see if it’s repairable. He cut the damaged piece off and didn’t even charge me for it.Thank you Richard for your help I really appreciate itJames Alonzo12/15/23Garland

En
Review №11

Awesome service and great prices in these times. Me and my wife went in for an oil and Richard was very helpful and very fast. We were back on the road within 15 mins

L
Review №12

💃🏽Been going to Ace for about 4 months. Customer service is amazingly sweet people. And nice and clean on the inside. I always come out satisfied. Today was tremendously a brilliant magical day, right before my bday I got all repairs done and my car rides like new, better than the first day I bought. Take your car to Ace and I promise you will not take your car anywhere else.May God continue to bless this place and the Employees that pu will put a smile on your face.💃🏽Ace Auto & Tire Center will always take care of you and your car needs. Allen youre Great like Tiny The Tiger

Cl
Review №13

We used to love Ace but I don’t think we’ll be returning. First, my ford focus’ radio fizzled out so we took it to Ace. We came to an agreement based on the car’s previous visit that they would replace the radio since they couldn’t prove they didn’t fry it when they fixed the alternator and battery issues the car had. Yes they stuck to the deal, however (and I understand that the manufacturer is a big part to blame), I dropped off my car on 5/11 and didn’t get it back till 6/7. This is fine, but when I received my car back it was missing the Apple CarPlay component which was the main reason I took it in to get it repaired in the first place. Not only was my car missing that, but there were two big scratches near my headlights and a gouge on the driver side that’s the size of my fist and it’s gone clear through the paint. It’s like they hit it with a metal pipe and kept scraping it on another car or the garage. No one told me “hey by the way, the car has this damage now,” but I should’ve checked the car before I drove it off the lot. The cherry on top is that I was told 3 times they’ve gotten my number wrong, even when confirming they have the correct one, and I was repeatedly told “it should be done by tomorrow” when I kept being a squeaky wheel. Spoiler alert: it was never done by tomorrow. I understand it took so long to do because of the manufacturing place sending the wrong parts, but it would’ve been better if I was told “it will be done soon”. They didn’t have any loaner cars for the entire time, and it seems like the car they told me they had immediately became unavailable. This was understandable but very frustrating. They damaged my car, didn’t replace the correct software, constantly told me x when y was what was really happening, and I kept getting excuses. Insurance is being contacted next for vandalism. No thanks.

ch
Review №14

They do very good quality work at the right price. I take all my vehicles there. I recommend them always to my friends.

Du
Review №15

Excellent service at Ace Auto & Tire!Friendly staff, quick turnaround, and great prices. Highly recommend for all your car needs!(They even have a parrot 🦜)

Da
Review №16

I brought my vehicle for service and I cannot be any more satisfied. They explained step by step what they did and what was wrong with my vehicle. Which it’s amazing since being a girl mechanics always want to take advantage of people that don’t know a thing about it. Ace went above and beyond on my experience. Thank you Richard, Thank You Alan. .

Ka
Review №17

My car died on the way home from work one night, the amazing guys at Ace helped me with towing, fixed the problem and an extra, service was so fast and friendly! Will definitely be going back!

Ja
Review №18

My last visit here was in 2018 to have my timing belt replaced in my car. They have updated the waiting area. Its much nicer , clean with comfortable chairs to sit in. They look like they should massage 💆‍♀️ you but they dont. They still offer reasonable prices for their services.

Ke
Review №19

Allan has helped me so much with car and has the best customer service I have ever had at any mechanic shop. I have moved far away and I still make the drive all the way to this shop to have my car serviced because they have done such an amazing job. I would recommend them over and over again to anyone !!!

Jo
Review №20

The front desk and Shop employees are super courteous and give you realistic wait times. They showed evidence of my fixed alignment and fixed it quickly.

Gl
Review №21

My first experience here but definitely not my last. Allen handled my repair situation efficiently and never tried any upsell tactics that are so common these days. With all the options out there its nice to find a place you can trust. Thanks- to Allen and his guys.

Br
Review №22

I have been going to Ace Auto and Tire for a while now. The service is always top notch and the waiting room is comfortable and clean. The staff is always attentive and thorough. If youre looking for a reliable mechanic look no further.

Ch
Review №23

A friend recommended them and they were very nice. He said I didnt need to check my A/C. He did an oil change and an inspection using a coupon from Valpak. It was very quick and very professional. Thank you.

Lu
Review №24

I have been coming to Ace Auto & Tire Center for the pass 5 years and never have I had a problem. highly recommend to get your car up and running.

Ca
Review №25

I have been getting my car serviced here for years. I’m always pleased with the results.

La
Review №26

Been coming here for 4 years for my oil change love the service Alan gives great and fast customer service .

Sh
Review №27

Allen is always great! Service is always fast ! Love this place ! I know I can count on them at any time 👍🏽 thank you all

R
Review №28

Have been bringing my vehicle(s) here for a few years for oil changes and a few tire issues here and there. The staff are always friendly, always easy to communicate with and set expectations well if they’re really busy, etc.I have a brand new car that gets free oil changes at the dealer but I bring it here for the service and the convenience of how fast they work.They have great coffee also!

Da
Review №29

I have been taking my car here for years. The customer service is impeccable and they always take care of business for reasonable prices.Love it here!

Ch
Review №30

Alan and the guys at Ace are the best in their field. As a female, it is important to have an honest mechanic! If you need any repairs or oil changes or need to buy a good vehicle, contact Alan for great customer service.

Ji
Review №31

So great for the car repairs you really cant do yourself, and they fix the weird warning lights that the dealer has no idea. Theyve become my go-to for everything Im not able to do myself.

Mo
Review №32

I’ve been going to Ace since the new management took over! And I have taken multiple cars to these guys! I have never had nothing but positivity from these guys. They are always fair with me, price is always what they quote and never changes. Very friendly staff, they actually offer to feed me while I was waiting for my car to get fixed which was very nice of Alan to grill for his employees and customers!!! I will always choose Ace Auto over any other shop just because these guys are always fair and up front with everything!

Ha
Review №33

We had a great experience at Ace! Went in with my car making some weird noises and they were so helpful. They immediately knew what the problem was after driving it around and even checked with CarMax to see if I still had a warranty (2 month expired, thanks universe) they didn’t try to upsell me which would have been easy since I am not good with cars. They were honest and I got my car back before the end of the day! Will be recommending them to family and friends!Also, we brought our 14 month with us and he spilled water ALL OVER the lobby. They were so sweet about it. We know babies can be a lot and they didn’t even blink an eye. Great lobby to hang while you wait too! Very clean and comfy.

A
Review №34

I’ve been a client at Ace Auto for years. I originally found it when searching for a mechanic that services electric and hybrid vehicles and have since referred all of my family and friends. They provide quick and accurate diagnoses, excellent customer service, and very reasonable prices. As an added bonus they treat everyone with respect- women especially. They have a nice clean and comfortable waiting area as well!

Is
Review №35

Always ask with this place! Got an alignment done after a while it started make a weird noise and the steering wheel started shaking.(i’ve never had anyone else work on my wheels besides this place) I came back they are always full and I asked if they could check it. He said it would be $80 to take a look at! but theres a sign out said that says free estimate?! I also asked them to replace rim, then asked me which one is damaged like im not coming to the shop for them check all my tires? It irritates me because I’m coming here so they can check out my car check on my tires and they still want to ask me which one like I know what’s best. Like I’m the one working on the car. I’ve been to other places and where they check out all tires and replace the rims. I even asked how long it would take never gave me time frame just told me “a wait”

Sh
Review №36

Great place to take your vehicle! Excellent customer service and a speedy completion.

Is
Review №37

I have a small fleet of cars and this is my go to shop. They have always taken good care of my vehicles.

Ab
Review №38

First time here and it was really nice, very clean and the front desk guy was really nice. Richard did a really good job assisting me and getting me in and out for my oil change. Prices are also really good. I will definitely go again .

S
Review №39

I’ve been here a few times with the following consistent experiences. They’ve honored their coupon I’ve presented each time, their work is efficient (as customers can wait in the waiting area) & the transaction is seamless (simple). The man named Richard has been helpful with me. I don’t plan to return to Town East Auto. I will recommend Ace Auto & Tire Center if “car services” comes up in conversation with local people.

Ke
Review №40

So quick, and no pressure to buy other stuff (air filter, wiper blades) with my oil change. That is so appreciated. Ill come back here.

Ke
Review №41

The staff provided fast and friendly service. I would recommend this business to everyone that has a need for mechanical service.

Gr
Review №42

The did my oil change. I was in and out within 30 minutes. The sale guy quoted 45 mine, they got me out earlier.

ev
Review №43

Shoutout to richard for not hesitating on helping us!!!! he went above & beyond. god bless that mans heart!

ma
Review №44

Great service, fair priced, really nice waiting area

Je
Review №45

These guys are great! Always helpful and informative. Friendly and fast service. I have been there a couple of times now and my experience has always been good. Plus they have a great lobby space if you have to wait.

De
Review №46

This is my go to. I have been here twice and both times the service was great. Everything was well explained and it always super clean. My last visit was busy, but expect a wait for good service.

Sh
Review №47

RICHARD!!!! Is amazing 🤩 10/10! I went in needing new tires which were $600 for all 4 and they helped me access my warranty from a different state and I got them upgraded and completely paid for! I got my inspection for FREE and they checked my car for other issues! Very clean and professional. They also offer Starbucks coffee to guest. I’m not going anywhere else! Ask the right questions and you will get results.☺️ Praise God! Thank You soooo much!

Fr
Review №48

Very impressed with staff professionalism and the speed of service. This was my first time here and I am very satisfied.

Mo
Review №49

This place is amazingly run. I’m in and out in and out. I’ve been coming here since I got my car and all I gotta say is that they are professional, clean, Very hospitable, and quick!!Special shout-out to Allen and his team keep it up!

De
Review №50

They are on the ball. I got my oil changed and got my car Inspection. They were really super nice and super fast. I dont think I was there but maybe 30 minutes. And there were other people getting something done to there car. They do pretty much everything you need done on your car. They seem to have a full staff to help you. Air condition check, 4 wheel alignment, tune ups and sale name brand tires.If you a better offer they will beat it. They usually have coupons in that Ad Pages savings magazine. I got a great deal and you can too. Go check them out. Have a good day😉

St
Review №51

I have been a customer at this location for many years. Its always been a credible automotive shop, but theyre better than ever.Richard is an outstanding point of contact.

No
Review №52

This was my first visit and Im in love with this place. My battery died, I hardly started my car and came here seeking help. I have never been here before. I was taken care of immediately and my problem was fixed fast and professional. The waiting area impressed me - clean, cozy, neat - very comfortable. Thank you. It will be my place to go now. Only one thing - very small parking area so I had to park my running car in front of somebodys house - worried to create a problem for people.Thank you Ace Auto - I am your devoted customer now.

St
Review №53

Ive had 3 repairs done at Ace and have been very satisfied every time. Very friendly and honest about whats needed for the repair. They even installed parts not originally planed to complete the repair for just the cost of the part. Theyve done this twice. I highly recommend them. It doesnt get any better.

Di
Review №54

My whole family loves this place. The mechanics are knowledgeable, the place is clean

Li
Review №55

Last May I bought a Dodge Journey 2017 from Safeen Motors. I had a friend who knew they were committed to customer satisfaction and also if there were any major mechanical problems after purchasing they were committed to make it right through Ace and their mechanics. After I purchased the car I started having problems right away. I quickly took it in to Ace and they didnt see the problems initially. I then took it to Dallas Dodge and it stayed there for nearly a month. In the meantime I gave the dealership a heated review and they contacted me right away to make things right. Since it was at Dallas Dodge we decided together that Safeen would just pay for the rental car cost and it would be covered with the warranty. That was August and I had started back to work because Im a teacher. Then December hit and the car overheated. Dallas Dodge then kept it for a month again. Come this past January I went back to Ace for just an oil change. They then found car problems due to Dallas Dodges neglect and trying to take shortcuts with repairs. This started a journey (no pun intended) to repair damages that the dealership did at Dallas Dodge. Ace paid to repair all the damages so that the car I purchased from Safeen would be safe to drive for my family. They also took the added step to pay for the state inspection for my vehicle registration renewal. No place has ever been this honest. Im so grateful to Alan and his team at Ace for going the extra mile to make things right!Were are glad this is all behind us now and we can move forward knowing that our car we purchased from Safeen is safe on the road.Thank you Ace and Safeen Motors for take care of us like family! We will definitely be back!⭐⭐⭐⭐⭐♥️💕🤟🙏Libbi Smith

Jo
Review №56

Very clean facility, friendly staff and nice lounge chair to sit in while waiting

Ja
Review №57

Brought my car in due to squeaking that I kept hearing in the back of my car. A family mechanic told me it would be my bushings, but he didnt havent the time unfortunately. I let Ace repair on it and a few weeks later the squeaking was back. I called to double check if it was a warranty for the back and they notified that they fixed my front bushings, because I was unclear on how certain I was on where the noise was coming from. It should have been obvious because when you sit in either of the rear seats you immediately hear the squeaking. Instead the mechanic said he didnt think it was the bushings at all but instead that I needed new brakes, being a woman I still know enough about cars that it wasnt my brakes. After some back and forth the manager explained that they will resolve the error and only charge me half price to fix the back. I was gracious but felt the price was too high. I paid 700 for the front and the back was quoted for 1400 but they charged me 700. I still felt that was unfair, but I went with it. A few days later the squeaking was back, but I understood that the car has upper and lower bushings. Finally months later I had money together and took it to the family mechanic to fix the other bushings who said it only cost 400 including $50 parts to fix. Then he let me know THEY PUT THE PART ON BACKWARDS! Didnt need the other bushings replaced AT ALL! Out of a lot of money and wasted time never again.

Su
Review №58

These guys always treat us so well. I have moved out of the area and will still drive for them to work on my car. I I thoroughly trust them to do a great job and they never disappoint. They go above and beyond to make you feel comfortable, and the wait time has always been pretty minimal.

Sh
Review №59

This place is AMAZINGLY AWESOME 😎!!!Hands down the best. Very clean waiting area (super clean/shiny Floors), comfy chairs (that RECLINE), nice music, candy on the table (free for customers).Every time I take my car there I get great customer service. So far the work has been on point, no issues. You can also drink FREE coffee ☕️ and/or water while you wait for your vehicle.Also, They are willing to work with your schedule.Mr. Alan is the man!!! 🤩🤩 Thanks 🙏🏽 👍🏾🙏🏽👍🏾He helped me by telling me that they can file on my warranty & I felt he was being honest with me about my vehicle, the warranty & the repairs that they performed. Using my warranty made it even better! Way to go guys. Keep up the good work & please continue to be passionate & honest with your customers. Yes, Yes, & YES, I would & have recommend them to everyone that I know with a vehicle & I will use their services again.Thank you 🙏🏽 thank you. God bless you & your business.

Yo
Review №60

For 7 years I’ve been able to depend on the people at Ace. They take the time to listen to my questions, answer in a way that’s easy to understand, offer affordable prices, and in general provide excellent customer service 100% of the time. When times are harder they work with me to prioritize repairs. With Richard as manager, I feel completely looked out for and even after we move away, I’ll still make the 10 hour drive back to Texas when necessary; a great mechanic is tough to find!

Da
Review №61

“Honest mechanic” are two words that don’t typically go together, but they accurately describe this place. The people are nice and very communicative, their prices are fair (and hard to beat, and they work with integrity. HIGHLY recommend.

El
Review №62

If I could give 10 stars I would. What could have been a really stressful situation with our family van, needing a whole new engine… Ace Auto took away so much stress and really were in our corner working with the warranty company and taking such good care of us. I highly recommend them, Alan was our amazing rep through the whole process. Every person there that I interacted with was kind and professional. They did an amazing job on our car and really made a hard time much easier to get through.

An
Review №63

I went into Ace Auto & Tire Center to have my left wheel bearing, CV axle, and wheel hub replaced. I was given a great quote for the repairs. I was told it would take roughly 3 hours to complete and Allan paid for an Uber to take me home and pick me up once my car was ready. I have been going to Ace for about 2 years for car repairs. I highly recommend them!

Ki
Review №64

Great place , excellent service. The staff is very polite and it’s very clean . It means alot when you can take your vehicle to a shop and not have to worry if it’s going to be fixed properly . All you have to do is walk in and relax bc the seating is comfy, there is ALWAYS a good movie on and on top of that the coffee bar is AMAZING. Richard is ALWAYS very informative and polite. Great service , I only take my vehicle here . It’s like a Home away from home , very comfy. Most auto shops have poor service and hard chairs BUT here omg! I love it .

Ke
Review №65

Great people and service!! Would highly recommend Ace auto & tire center for any and all auto services needed!

Vi
Review №66

AMAZING CUSTOMER SERVICE. Richard and his team go above and beyond for everyone that comes here. Great deals and amazing staff. We appreciate them so much we won’t take our cars anywhere else!!

Ke
Review №67

Their OBD reader wouldnt make a proper connection with my data port, but my data port worked fine at OReilys and Auto Zone. So I took my car back (because I had a Groupon for a state inspection) and handed them a ten dollar OBD extension cord I got on Amazon and it worked. This was after I had to insist that they told me on the phone they would try it, but on the day of, told me We dont jump through hoops to read an OBD. My guess is they were really trying to sell me an OBD repair or replacement which they quoted me at a minimum of $75. So either theyre running a little scam, or the pins on their OBD reader are so worn away, its not making contact with perfectly good ports. If its the latter, spend the money to get a new port connector, Ace. I didnt appreciate having to make the 25 minute drive there twice to get an inspection.

Ar
Review №68

Great repair on my 2020 BMW. They diagnosed quickly and correctly what was wrong. The mechanic is very familiar with this car. The repair was done professionally and they also looked at other parts that needed attention.

Ev
Review №69

The customer service that I receive from this shop is unmatchable. Everyone here is so accommodating and pleasant. They are very attentive and will do what they can to help you.

La
Review №70

The staff was very professional and trustworthy. The lobby is very nice, clean and comfortable. It is refreshing to do business with such honest and courteous guys. I highly recommend this auto shop for anyone in the area. I traveled a good ways to get my car taken care of here because I heard they were honest and thorough. I was not disappointed. These guys are the best.

Ri
Review №71

Quick, friendly, and efficient! Highly recommend their services.

Ci
Review №72

Allen, & Richard are so awesome, my husband & I are very appreciated on the hard work and dedication in getting the repairs done in a timely manner.They are bothe very patience in answering any questions we might have.We are also happy with the financial part they offer with Acima a 99days same as cash plan because time can be hard. We have recommended Ace Auto & Tire to our family & friends 🧡

L.
Review №73

They are very knowledgeable and experienced. The place is very comfortable and welcoming. They are fair about everything including the prices

Ij
Review №74

I came here to have them check solely why my car was not starting at certain moments. It would start then 40mins later it wouldn’t. This company confirm indeed, it was my battery and need replacement. However 3weeks later my car has the same issue. I bring it back to have them correct their work and Alan, customer service was horrible. I could barley talk before he decided to over talk and shows no accountability. I found a reliable company to diagnose my car and it was my key. Not the unnecessary battery they charged me for. This is not top tier or accountable team and don’t go alone to all women.

Ba
Review №75

Honest, fairly priced, great mechanics, and even better genuine people.Took my truck in and it had been misdiagnosed at 2 other places. I was beginning to give up that no one could fix it. I could see the quality of the place starting with the amazing tile and cleanliness in the large comfy waiting room. I had a free cup of coffee while chatting with Alan and it was a great chat. Very friendly guys there. The mechanics are top notch as they fixed the issue others couldn’t or didn’t want to. I couldn’t be happier.There is no doubt that these guys do what the can to help and they are very concerned with helping others. They are building an amazing business and if you are looking for an honest reputable mechanic shop where they will treat you like family and fix your car then do not hesitate to take it to Ace in Mesquite today.It’s definitely a completely different experience than the up selling I have gotten at other shops. None of that with Ace.

CR
Review №76

Friendliness is not a substitute for paid services! Even piranhas look like they are smiling... I take exception to being scammed!Two vehicles worked on for $$$$s! Same mechanical issues after paying $$$$s! Returned cars multiple times while paying extra for rentals.1. Unresolved mechanical issues2. Kept cars for long periods of time3. Took car in for one issue left with multiple issues...drove off and water filled my floor board (cold water on driver side, super hot water on passenger side).4.Floor vents not blowing and faintly blowing top vents5. Parts left off! Damaged interior (rug/carpet has holes due to water not being properly removed). Did not vacuum water, oil on interior6. One head light changed out! Not informed of accident?7. Cover missing from trunk...taking parts of my car? Silver tire caps taken 2xs! Tire learning light never went off!8. It doesnt feel good to be scammed, basically robbed!9. I expected a call to at least replace the rugs and to replace missing part from trunk tires!10. I did called and made in person visit regarding this matter to no avail! With one heated visit.Owner never returned calls!11. Business integrity matters!12. I did not ask for a favor I paid invoices in full paing for a service that was not tendered ($3000, $2000, $1000).

Th
Review №77

These gentlemen always do wonderful work!! Friendly n amazing service!!!! I always go back because I dont trust anyone else wit my car!!! Prices always depend on what you get done, but definitely not the most expensive place to go!!!

Al
Review №78

State inspection was done. It was prompt, accurate and waiting area was clean and inviting. The staff parrot was very fun and funny! Staff courteous and friendly. They offered me a cold water on a hot day! I recommend this shop.I was hugely satisfied with the work done! A year later I returned for State Inspection. They inspected my car so fast it made my head spin! Great place, friendly staff and they showed yet another kindness. A little girl was having trouble with vending machine. They helped her get her candy bar and let her have it for free!! I again got my usual cold water! I had oil change today. Efficient and prompt!

Za
Review №79

The absolute best always so nice and helpful literally the only place I let work on my car I love it here and the manager Allen is the best even when it’s busy he still manages to take good care of me. If you want good fast service this is the place to come

Ch
Review №80

By far the best mechanic I have ever been to! Alan and his team hasn’t only provided great service but is very honest when it comes to what needs to be done with my car. I highly recommend this shop. I’ve never once felt taken advantage. I will forever be a customer of Ace Tire & Auto Center!

N
Review №81

1st Class Operation! Great Customer Service! Reasonable Prices! I was in and out so fast I couldnt even time my oil change. Definitely under 30 minutes. Im guessing about 20 minutes. I definitely recommend Ace Auto & Tire Center for your next oil change and because of their professionalism, Id bring other repairs to these guys as well.

La
Review №82

This place is amazing! I brought my car here one time and was hooked I will not take my car anywhere else. I trust them they know what theyre doing great customer service. I had problems with other places in the past. They are also very affordable. Highly recommend

ly
Review №83

I discovered this place using Groupon and have been a returning customer ever since. The staff is friendly and professional. The lobby and restrooms are always clean and orderly. They care about the customer service that you receive and I am happy to say that they made a long time customer out of me. I dont think I have the need to go to another place ever again.Shout out to Aleen who always goes above and beyond for his customers! This man knows how to run a business. Take your car to be serviced here, you will not be disappointed

Ma
Review №84

After having spent the last 10 years using my nephew as a mechanic and only having to buy the parts and pay no labor I was devastated when he moved out of state for a job in the film industry. I had no idea what I was going to do and I needed an oil change badly. I found a Groupon for Ace for an oil change and used it. I was so impressed with the service and the waiting room and length of time it took I decided to get an estimate on what it would cost to fix several things that needed fixing in order to get my car inspected. They gave me the quote and it was the best one I had gotten so far. I decided to come back and get everything done. Again, great customer service, reclining chairs in the waiting room and even after their inspection machine went down after they had already gotten started on repairing things since I was there specifically for that they took my car somewhere else to get the inspection and brought her back all set and ready to go for me. They turned a number of people away due to their machine down and I felt special after they did that for me. I knew then that I had found my new mechanic. I highly recommend these guys for great customer service and going above and beyond to provide it.

za
Review №85

This place is hand down the best place I have been the waiting areas are always clean and they also give out free water and coffee. When I first came I had a coolant leak that no one could find until I bought my car up to them and they find it and had my car done in 4 hours. Overall great service.

Ma
Review №86

These guys have been my go to for the past 6 years for my car and my son’s truck. They have always treated me amazing, car repairs have been great and very reasonably priced!

Sa
Review №87

Been using these for couple years and they been great. Today I took vehicle in to have the transmission fluid replaced. I sat and waited almost two hours for it to be replaced. When I got home I checked the dipstick and the fluid was still dirty. Took it to another place and they confirmed the fluid was really dirty and hasn’t been replaced. I will be going to get my money Back. Now wondering what other repairs they lied about.

Li
Review №88

New to the state and needed service on my car. Was recommended by a friend and couldn’t have received better service. Clean waiting area, with well stacked coffee and tea area, knowledgeable and courteous staff. I highly recommend them!

Br
Review №89

Went in for an oil change and was told it would be 30 minutes. It was less than that. The guys there are very knowledgeable and friendly. I will return for more maintenance when needed. I highly recommend this place for your vehicle care!

An
Review №90

I have been going to Ace Auto & Tire Center for about 3 years now and I cannot recommend this place enough!! Anyone I know I always tell them to go to Ace Auto because you will always get an honest answer for any car issues you may have. I am glad I was able to find this place!

me
Review №91

Ace Auto is the absolute best!! They are honest, kind and reliable. Even their waiting room is a pleasant experience. They always make sure my car is done in a fast and timely manner but never skimp on service. They quoted me a price and even though my repairs were more expensive they honored their original quote. They are the best!!!

Ja
Review №92

Alan has been working with me for weeks and I’ve been here twice for work but 3 times in total! Love it! Very respectful and always makes sure I’m completely taken care of. Totally recommend for women who don’t know cars!

Be
Review №93

Customer service/prices/speedy repairs/dedication to their customersThe guys running this place are polite,honest, and very knowledgeable. The pit crew in the garage is top notch. Ive never had any complications with repairs, or routine maintenance. Its hard to find a fair priced, honest mechanic these days. Im so glad to have found Ace Auto. Thanks guys, you are the best!

S
Review №94

For my 2nd time visiting this establishment, I am still impressed with their professionalism, speed, friendliness, clean facilities, spaciousness, and FREE Starbucks pods for DIY coffee service. My Groupon discount was icing on the 🎂❣They went the extra mile and removed the two inoperable vehicle stickers from the windows. Aces is a great business to support.

Ro
Review №95

Awesome mechanics! Great staff! This place has had a major re-haul, and the staff there is so awesome and helpful! Theyre one of the few places that still offer very affordable prices on repairs and maintenance.

De
Review №96

Came here for a wheel alignment and an oil change. Man the guys here were chill, laid back, and professional. It was easy quick and fast! Ima be back!

Ni
Review №97

Amazing work at a very affordable price. Everyone that works there is very professional and knowledgeable. I highly recommend and will always be a repeat customer.

Am
Review №98

I had my car flashing all kinds of things and overheating Called them and asked if I could have my car towed to them. Aaa was at a 2-3 hour wait, they had a tow able to get to me in 45 minutes (I was not in the safest part of town so the faster the better). Also they had my car fixed and ready for pick up the next afternoon. I highly recommend these guys!

Ig
Review №99

Before Ace Auto Care, I dreaded going to the mechanic shop for the slightest repairs. I wanted an experience where i had full transparency, quality work, and affordable pricing. The team in Ace Auto Care not only accomplishes that but they go above and beyond to make sure you are valuable customer. I can proudly claim that your car is left in the right hands and the experience and hospitality is on another level. It feels good to have a reliable small business that treats your vehicles with respect.

Si
Review №100

Alan and the team at Ace Auto are UNMATCHED. After receiving damaging service at a nearby shop, they came in and went above and beyond to repair the damage and correct the original issue.They worked directly with my warranty company and made the process completely stress-free.I don’t trust a lot of people with my BMW but I will always bring my car here and you should too.Thank you Alan and team. You all are the best!!!

Ru
Review №101

After reading some comments, and realizing something similar happened to other customers, I decided to post my review. My husband left his Audi at this location for about a week for repair on some belt. After picking up the car, there was a big oil leak. The AC stop working on the bumper is loose like the sides are broken and can’t be attached anymore. Back camera was not working either. He took it back and they fix the back camera on the oil leak (kind of, still have a small oil leak) but they didn’t want to fix the rest. At the beginning, they say they were going to fix it but after they realize it was a little bit pricey they decided not to take the responsibility anymore.Edit: i was warned that you guys were gonna respond and try to make it look good on your side. I mean sounds fair, but you guys didn’t fix the AC that you guys broke. (Like someone said on another review, the car was under your care) Middle of summer having my 1 year old with me in the car when it broke down and took it with yall. Got it back with no AC. Found 2 or 3 reviews with similar problems. We can’t make this up. Thank you for responding anyways.

An
Review №102

I honestly don’t know why this place has below a 4 star rating. They have never been anything but nice to me. The owner Sean is the most personable car guy I’ve ever met. They are honest and reliable, and FAST! They treat you like family ( even with getting on to me about being over due for my oil change). I live in Dallas and still drive here for my car stuff, the staff is friendly and knowledgeable. Ace auto & tire center will always be my car maintenance place.

Na
Review №103

Had a pretty good quick experience getting my inspection done. Stopped in around 5pm and was in and out in about 20 minutes. Waiting room was pretty nice. Plenty of comfortable chairs and a nice tv.

Ca
Review №104

Traveling from Maryland and kept losing tire pressure. Pulled in here and they had the screw out, tire patched, and we were back on the road in under ten minutes. Very friendly service. Thank you!

Ca
Review №105

Great service. Courteous and very professional.

si
Review №106

Good Service. They able to match my coupon. Please keep in mind they dont offer free WIFI anymore. Their Ad in Adpages says Free WIFI.

Ea
Review №107

I took my car in to get an oil change. The mechanics checked everything and discovered that my axle was torn along with a few other issues that they showed & explained simply & thoroughly to me. Since I had previously taken it to another mechanic who completely missed all this which could have cost my daughter and her friend their lives since they were driving across county, I was both upset at the previous auto shop but grateful to Ace Auto. They took care of me and gave me a very affordable price. I am at ease and am so grateful for all of the mechanics here! This is the type of service that creates lifelong customers and they have found one in me! I would recommend this place to anyone!

Jo
Review №108

Recently moved into the area. Needed a oil change so I searched Google for the nearest place . Ace Auto immediately caught my attention. They had a ton of positive reviews and they were actually the closest ones to me. Service was fast and efficient. Cost was lower than what I was paying before plus they have a Groupon which dropped the price even more . Staff is always friendly and dont try to push unnecessary services or repairs on you .

Sa
Review №109

I was very impressed. Service was prompt, prices were good and everything was great. The waiting area was social distanced and very, very clean. I will go back and glad to have found this establishment. P.S. I left my credit card on the counter and the employee brought it out to me before I left the premises.

W
Review №110

Ace is my shop from now on! The guys are so professional and knowledgeable! Shout out to Rick , he made sure I got a ride home when we realized my car was going to take longer to repair. Oh and the coffee bar , I thought I was at Starbucks! Overall, I highly recommend them to anyone needing your car repaired by trusted professionals.

We
Review №111

Best place to take care of your car. They are very friendly and their prices are always very reasonable. They had been taking care of my cars for years. I recommend them 100%

Bi
Review №112

Great customer service and friendly service and great workers!!

He
Review №113

I went in for an oil change twice and payed $5 extra for the works. They top off all the fluids and check the tire pressure. Dont waste your money. They dont check anything, all they do is charge you an extra $5 for nothing. Just stick to the oil change.Update 2/8/2023-Ace management call and apologist for the mistake, and even offered a free oil change. Nice guys.

Ca
Review №114

I came in for an oil change & these guys managed to point out additional things on my wife’s vehicle to ensure I would not have any complications down the road.Sean was not only informative but also friendly and entertaining during my wait time. The rest of the staff was also friendly and had the opportunity to hear another customer share that has been coming here for years for their vehicle service, how she loves the service here and I can see why.This location also does alignments, brakes & state inspections. They were so nice to me I am now going to pick up my vehicle now to get it serviced as well. They even made a recommendation on where I can get my cracked windshield replaced to save money, definitely went above & beyond - highly recommended! ⭐️😁⭐️

Vi
Review №115

I enjoy bringing my vehicles to Ace Auto they are the most friendless people, and they care about their clients that they are serving. I would recommend them to everyone I know.

Kh
Review №116

My husband and I have been coming to Ace for over 6 years and still receive the same great quality service we got at our first visit.

za
Review №117

Review UpdateMy vehicle was there a total of seven days after my review there was outreach from someone by the name of Richard who wanted to rectify the situation. Today I picked up my vehicle Richard very calmly explained they ran many test replaced several things including the fob and I was only charged for a battery swap. I wish there was this much compassion from the very beginning. I’ve had my car for a few hours and it seems to be operating properly so Richard is a man of his words and he cares a lot about retaining customers and fixing any problems that arise I wish I could leave 5 stars but you know the saying Forgive but never forget 🫣Zero StarsPlease do not take your vehicle here Ive given this shop multiple times on multiple occasions.I brought my car here for suspension issues paid for parts and labor to have the full suspension redone.1. Upon picking up my vehicle I was susprisingly made aware it wasn’t starting I found that funny because I never had that issue so I then had to pay for a starter out of the clear blue sky.2. Didn’t have my car for a week and starting having suspension issues again I contacted them after having it evaluated again by a separate party who confirmed it was the ball joints. Which I just had paid ACE AUTO to fix. I took it back to ace auto they swore it was an engine component issue and it wasn’t. They then admitted it was the ball joints and attempted to make me repay for something that I had just paid for including parts the previous week.3.Fast forward second week out for the SECOND TIME and that starter fix they sprung on me is now not working. The vehicle was towed there on their expense over 72 hours ago. Yesterday I got a call confirming it was the starter and the part was order the vehicle should be ready for pick up before noon. It’s past noon I get a call saying hey it’s not the starter it’s the battery. I reiterated he confirmed all test were done and it was definitely a faulty starter yesterday. I also let him know that before the car was towed to them I called a mobile mechanic just in case it was a simple battery fix and that mechanic confirmed it was not a battery issue. I also reminded him there was another occasion where i gained a distrust in them.All of a sudden there was a lot of passive aggression towards me and refusing to further fix the issue all I’ve done is be patient and paying everything asked of me. I wouldn’t trust them to fix my bicycle and I don’t advise anyone to deal with scam artist of this sort.. stay far away!!

Me
Review №118

I go here for my oil changes, never had an issue. The place itself is clean an laid back. They provide coffee/water while you wait in comfortable chairs. Would recommend.

Ch
Review №119

Always does exactly what is needed. Fast and reliable

Mi
Review №120

I was able to get the work done within a reasonable timeframe. I have been coming to ACE for years and have never had a bad experience. They do do work and the employees are very professional.

Ma
Review №121

Long story short!!ACE AUTO saved the day. They were honest and upfront on what my vehicle needed and priced cheaper than anywhere else!!Also, they have the cleanest lobby, waiting room i have been to.Very friendly, Clean, Professional and honest. They fix whats needed to be fixed and not try to up charge on false repairs.Thank you Richard.

An
Review №122

Our car was coming up on time to renew the registration - so of course the check engine light comes on a week before we went in to renew. We pulled the code and were frantically looking for somewhere that could take care of our vehicle quickly and without upselling us to keep the car longer... Its our only vehicle and we couldnt afford to have it in the shop during the week. Im so glad we found Ace Auto & Tire! I was a little skeptical at first - the lot was on the smaller side, and i had to park at the OReillys next door. Despite my fears, they were able to get us in, even on a busy Saturday. As soon as they knew Id had to park elsewhere, they ran to grab the vehicle and made sure it was pulled into the shop. They did exactly what was needed, even presenting me with solutions to fix the vehicle if they werent able to get the exact parts that day. Luckily, they even went above and beyond and managed to locate OEM parts for the fix, on a WEEKEND after everything else had closed. Alan in particular really made the experience spectacular. He was understanding, knowledgeable, and helped keep me both in budget and informed every step of the way. On top of everything, their waiting area was clean and comfortable. Fantastic customer service, and quick work. I wish I had known about yall sooner, because Ill definitely be back! Thank you!

Li
Review №123

The service at Ace Auto & Tire Center is always professional. Whenever I take my car to their facility the service done on my car is always good. The prices are fair as well. If youre looking for a car repair facility to keep your car in tip top shape youll want to make Ace Auto & Tire Center your one stop shop for sure.

El
Review №124

Great service!! We had a warranty and they worked so well to get everything straightened out! My car is fixed and driving great! The guys at the desk are so helpful and kind. I really appreciated that.

Ro
Review №125

I just had the best auto repair experience that I can recall. Alan provided me with excellent customer service and quality auto repair. I’ll be back for sure !

Ma
Review №126

There seemed to be a wait time, all I needed was a simple oil change and it was super fast! Great customer service and professional. The lobby is spacious, clean, free coffee, and tv playing movies.

Ca
Review №127

Love the place great teamwork great business great environment the only place I know to come get a service check. I’ve been coming to this productive business place since 2020 and I love it. No other place rather then ace auto’s in mesquite, I’ll continue to come here as long as I have a vehicle.

D
Review №128

Awesome place, people here are professional and very helpful. I had my vehicle diagnosed at 2 other places and they couldn’t figure the problem. Left my vehicle at ace and few hours later they told me exactly what was wrong. My vehicle was fixed for a fair price the same day. Thank you so much ace. You just got yourself a long term customer.

be
Review №129

Richard always takes care of me. Good people with great service and doesnt try to extort you. Got me in last minute today

Ca
Review №130

Incredible place! Great deals & wonderful local neighborhood shop to get vehicle work done. The waiting area is, OMG!!! Leather reclining chairs, free K-cup coffee, water, snacks, candy, flat screen TV...I almost didnt want to leave! LOL They even hooked us up by doubling our coupon & NEVER tried to push unnecessary or alternate work! I HIGHLY recommend!

Al
Review №131

Alan was very helpful and they got my car fixed in a timely manner. Very nice waiting area. Would definitely recommend coming here.

Br
Review №132

ACE is very reputable and trust worthy. Richard, there did an awesome job on my two cars. You can completely trust him.

Da
Review №133

The people at Ace were life savers on a busy Saturday morning when a pothole ruined two of my tires. They found the tires and had me back on the road in less than two hours at a very reasonable price. Excellent customer service and work.

Ro
Review №134

I just dropped my HHR there this morning 8:42am for a heater core replacement. they were affordable, nice and professional. I will update my 3stars to hopefully 5stars once I retrieve and inspect the car tomorrow. Thank you Ace

Ma
Review №135

Hello, my name is Madison Hawkins and my dad’s name is Lewis Hawkins. My dad came to this place twice for warranty work, and let me tell you…..THESE GUYS ARE THE BEST!!!! Very satisfied with this place. Thanks Alan, you’re the best.

ed
Review №136

Super friendly, amazing customer service. I got my oil changed, and alignment,and brakes .They did an excellent work ,I will come back for evrything that I ever need for my cars. Thank you so much. I will recommend my friends and family.

Ve
Review №137

TOVI was great. They did a great job on my Subaru. Their pricing was very reasonable. Very good customer service. Thank you

Pa
Review №138

Great price for oil change. Polite and speedy service & they have a very well cared full yellow headed parrot. I kept hearing a voice and finally saw him. I got a Hey from him but no polly wants a cracker or Goodbye

An
Review №139

Very quick in and out oil change. Very friendly and welcoming staff and the oil change doesnt break the bank.

Mo
Review №140

The guys at Ace are amazing. It’s hard in this day and age to find proper trustworthy shop. I bring both of my vehicles here, one a Toyota Tacoma and the other is an Alfa Romeo Giulia. Point being is no matter what the vehicle is, they can take care of you. Ask for Richard, and he’ll make sure to get your vehicle taken care of in a proper and timely manner.

Ke
Review №141

When I say they go over and beyond to make sure their customers are great. I would recommend them to anyone. They don’t try to upsell you but will definitely tell you exactly what is wrong with your vehicle.Thanks again guys. I will definitely be back.

Je
Review №142

Love coming here. Fair pricing and quick work!! Plus, they break things down so you can understand whats going on!

To
Review №143

Best service and prices all around

Ed
Review №144

I went in to get an inspection & oil change. I was met with a welcoming hello & asked if I could be helped. I was given a quote & an approximation of how long the wait would be.The work was done timely & to my satisfaction. Ill definitely use them again

Ro
Review №145

Great service and they work fast!

Br
Review №146

I have been going to Ace for years. They take excellent care of my car and van. I refer all my family and friends to them. They are very honest, very understanding of financial constraints, and dont add bloated services to the ticket.

Ka
Review №147

I went in to get my oil change and the customer service was great. Richard was very helpful and the service did not take long at all. I will be going back and will be recommending this place to friends and family.

My
Review №148

An all-around great experience. The staff was very friendly and professional. Their quality of work is also top level. I would recommend Ace Auto & Tire Center to anyone who is looking for a great price and excellent service.

Vi
Review №149

Stopped by Saturday afternoon on 4/9 for an oil change and was in and out in 20 minutes. Full synthetic for $55. Place was very clean and accommodating. Highly recommended

Ci
Review №150

I got my car serviced. They informed me about needing a new battery because it was eroding or corroding. I said I have been aware of it. And i have, the issue just started. The next day I attempted to clean it. I wanted to move my car towards the garage. And guess what car doesnt start. Smh. I findthe time frame inconveniently odd.

va
Review №151

I absolutely love Richard he is the best and always helps with the knowledge of every situation. The whole team is awesome!

Sy
Review №152

We are greatly appreciative of the opportunity to find Ace . We were informed of everything that was going on, and the stress free atmosphere was a delight. We simply dropped off our vehicle and two days later we were back to pick up our car. Hidden gem!

Je
Review №153

Amazing service, customer care and prices. Dont go anywhere else. :)

Be
Review №154

FANTASTIC CUSTOMER SERVICE AND VALUE! Honest mechanics with really amazing service and my husband, who has experience with rebuilding cars/building/racing Enduro Karts, was the one who was truly impressed with his customer experience. We have only had a few outstanding auto repair shops we’ve gone to around the DFW area and Ace has made us return customers! They happily honor their Groupons and they don’t do high-pressure upsells. Timely, honest, knowledgeable, and affordable with awesome customer service.Thank you Ace Auto! :)

Ja
Review №155

Very courteous and professional. Very friendly.

ke
Review №156

Ace is the best auto shop in town. The manager Alan always goes above and beyond to take care of the customers and provides quality work.

Ka
Review №157

Omg! I arrived at this shop at 1pm and didnt leave til after 4pm for them to check my tires. Instead of being honest and saying it would take a while the man kept saying itll be 15 more minutes. Lets just say the chairs in the waiting room was a plus because they know their turn around time is horrible!

Jo
Review №158

Excellent service, they went out of their way to find the part that was necessary for my repair. They estimated it would be 3 days but had it complete in 1. I will definitely be back should I need any additional service!

Ro
Review №159

Ace Auto is my go-to for auto maintenance and repair!They have been maintaining my Lexus and also repaired my H2!I had an oil leak on my H2. Ace repaired it and looked over the H2 as a whole to make sure it was running good.Drove like a new car!The team at Ace really goes the extra mile to make sure customers are taken care of. The waiting area has really comfy chairs, free coffee and water, free Wi-Fi, and TV.Wi-Fi is a plus as I come from Frisco so have to work while getting my car serviced.

JT
Review №160

Very SLOW been going for years wont go back.Over 1 hrs to get inspection, left went to take 5 got right in.

Ro
Review №161

Best 1st time customer experience ! I got a really bad flat on the way back from work during a really bad storm. I was barely able to make it to this shop. My tire had literally came off the rim. This skillful gentleman named Bewar made my day. He was able to lift my car on a slope and install a used tire really quick. He put on a poncho to do it in the heavy rain and even banged the rim back into shape all while I lounged in their clean and comfy waiting area. Over the last couple times I visited I didn’t get the same type of quality I did the first time so I think they try to do a great job for you if you’re a first time customer to gain your business but after that it’s just a regular shop trying to make money..

Ty
Review №162

Alignment has no warrenty. Got mine done less than a months ago, had Firestone check it and it’s way out.My alignments hold true for over 3 oil changes when done properly. So that tells you they did not do proper procedure, nor could I get a copy of the paperwork.Drew was really the glue holding this place together. Now he’s gone.. there will be another place in this building not too long from now. This is the 2nd time I’ve had an issue. Let the first one go... but I can’t let y’all get conned.

Ja
Review №163

Fastest, Friendliest place to get all of my car needs taken care of. The prices are the best in DFW. Been going here since I had my first car when I was 16 and ever since.

Ka
Review №164

Horrible service ! I wouldnt even trust them for oil change!Walked in for oil change, was promised 30 minutes but I end up leaving in 1 hour and 30 minutes. After I drove few miles I smelled something weird and luckily I stopped to find out that they havent put the oil cap back in place and the motor oil is all over the place! I called them very angry for their carelessness and the answer was Sorry, we were very busy seriously you risk my safety because you are busy! Ill never be back again!

Aj
Review №165

Great service and great costumer service everything was done on time they took care of my work vans and my personal car I highly recommend this place. Amed and Richard were great and made sure everything is done on time. This place is 10 stars

pe
Review №166

You can trust these guys with your vehicle! I go every time I have any issues and the fix it. Recommend for every repair. They’re professional and get the job done right the first time.

La
Review №167

Technicians were very generous. They provide excellent services in a timely manner.

Gr
Review №168

Richard is the mvp got me in and out motor and trans swap within the week, quality work and reliable shop.

Ta
Review №169

Ace Auto always takes care of me and no long wait..

Do
Review №170

Great place. All the way around ☺️. Allen. Great Guy. Him and Richard. Are the best. 💪🏿💪🏿. Whole staff. Always professional. Thanks guys. From . Mr. Roberts. I had the Chevy Silverado 2018. Treated my car like there own.

ja
Review №171

By far the best mechanic shop in mesquite. They always take care of me with no problems. Quick and doesnt break the bank

Sa
Review №172

Came in for brakes and alignment, staff was very helpful and friendly. Came in without calling, and got in and out in one hour.

Kn
Review №173

When I first arrived there was a 1 hour and 45 minute wait. So I left and went back and they got me right in and out. Great experience, highly recommended.

jo
Review №174

One time they told me I needed a new passenger seat for $300 to fix a problem with my brights not working....wrong, it was a $30 sensor. Another time, I did pay for a tune-up only to find out a week later from another garage, that they used faulty wires and deliberately tried to cover it up. The owner said he knows nothing about vehicles and that he trusted that his mechanics would never do that so he wouldnt refund the tune-up they did. I had to pay the other shop to do correctly. I will NEVER use this place again even though I wish I could because of the convenience of location.

MA
Review №175

Great guys great mechanicsSincere and honest, my go to for any car repair. What am I chopped liver?

Ra
Review №176

I have been coming to this repair place for almost 5 years and they always deliver great service and repairs..

Ma
Review №177

I just want to publicly thank Alan for everything he has done for me and my cars. He has serviced my saab, my montero sports and my Volkswagen. If it was not for him I would have had to use the dealership and pay crazy overpriced labour.. What I appreciate most about Alan is that he would always talk with me as to what needed to be done to my cars and not talk down or Condescending.. And as a single female this meant the world to me. I am eternally grateful to Alan and Ace auto...Glenda

Ce
Review №178

Got a state inspection here, which I did not pass the first time around. However the staff was patient and very informative, they explained I needed to complete a drive cycle in order for vehicle monitors to become ready. Ultimately, my vehicle passed inspection and I learned something about my vehicle.

Jo
Review №179

My family has used this place for a couple of years and always told me how nice and professional they are. I recently went for myself and they lived up to everything my family said. They were knowledgeable, nice, and honest. If another place can do the work cheaper they will tell you.

Ma
Review №180

Great place for an oil change! I had an appointment on a Saturday was in and out in less than 30 minutes will definitely be coming back here for my oil changes!

As
Review №181

This place has the absolute BEST customer service! Alan was simply AMAZING! Hands down the most amazing car repair services I’ve ever received!

Fl
Review №182

HUGH RIP OFF ! ! Car entered and left with same problem. Was charged $365.00 for nothing. Towed to another shop and 2 mechanics stated work done at Ace Auto was not needed. Sent this info to owner and told him I would return parts that I was charged $202.00 He said that as a courtesy he would return $150.00. I refused, I still want all my money back, they did nothing to fix my ar and even wanted $1,800.00 to do more work! STAY AWAY FROM THIS PLACE

li
Review №183

It is nice. When I walk in, they know my name. Always treated with respect. Prices arent bad either.

fa
Review №184

I take all my commercial and personal vehicles here, professional service, quality work and fair pricing… amazing and honest place, I highly recommend it

Ki
Review №185

Let me tell you this place was on point. Richard was so nice its very clean in there and comfortable I fell asleep I enjoyed the best cup of coffee the service was great thank you so much. Ill be back soon with friends and family.

Do
Review №186

I came in to get my battery changed and Mr. Richard zamora handled everything I needed with a quickness and with great services

ma
Review №187

I will take my car here for all my automotive needs. The service is top notch, the staff is the best and very considerate, as well as professional.

La
Review №188

Been coming here since the first time I had a problem and they have been great respectful, helpful, understanding, and very friendly. Great place to go.

A
Review №189

Great customer service. Prompt attention. Nice and large waiting area with free Starbucks coffee. Good prices of services.

Co
Review №190

I absolutely love this place. They are so sweet and helpful and really do everything they can to help. I had alot going on with my car and alot of stress financially and they did everything they could to help me and ease my worries. Best mechanics ive been to yet and will continue to be the mechanics i turn too for help. God bless yall and thank you for caring so much

Da
Review №191

I have been going here since 2017 and even though I moved a little further away, I always go here for my car needs! Sean is awesome and always goes the extra mile! Highly recommend Ace Auto & Tire Center!!

Br
Review №192

I absolutely love this place! It is so nice and clean inside. The staff are all very nice. I never have to wait long. The prices are very reasonable and they always have specials! I recommend this place to everyone.

Da
Review №193

Took my truck in to get heater core back flushed, was told truck couldnt be back flushed I would have to get new heater core FALSE... Then thay said my radiator had a leak then it was my water pump that was leaking then it was my transmission pan was leaking then was my oil pan was leaking...asked them to save old parts for me to inspect but when picking up truck thay had thrown them away..Truck was giving back to me dirty and what was said to be fixed was not!!!!Never use these deceitful people !!!!I rate them 0000-Bad business!!!!

Mo
Review №194

The guys in there are super professional, and very nice. They got me in and out in no time. I would highly recommend them to anyone that needs anything done on they’re vehicles.

Je
Review №195

My dad used to get my car serviced here but I got tired of the check engine light flashing back on when my dad would take it here. So I went to 3 other mechanics to see what the deal was and realized that this place was working around the REAL problem of the check engine light in order for my dad to keep coming back and paying more money to them.

Er
Review №196

I have been going to Ace Auto for several years. There service writhers are very friendly andKnowledgeable. One of the nicest waiting rooms that I have ever been in to have my car worked on.

Jo
Review №197

Crooks. Obviously not knowledgeable of auto repair business. After spending 1000.00 dollars on my car the same issue still existed. When I took it back they told me I needed same thing as first time . I was dumbfounded . as they just did this repair . I just got my car and left . they barely could even speak English or understand my concerns . dont do business with these people.

Be
Review №198

Took my car in for maintenance yesterday Aug 30th 2017.Service was fast and now I am ready for a road trip. I dont go anywhere else for service. I am truly pleased with Ace Auto and Tire. Costumer service is awesome.

An
Review №199

I been coming here for years paid a lot of money they charged me to fix my wipers and didn’t fix the speed instead of checking they gave me excuses why they not responsible for fixing it when you turned it on shouldn’t you have told me something else was wrong it’s to expensive to fix cars to pay so much for stuff and then it’s not completely fixed I will have to find a new shop... I was coming here since 2009 maybe before and this will be my last time don’t make excuses if you see it in your system

Information
58 Photos
199 Comments
4.6 Rating
  • Address:3215 Oates Dr, Mesquite, TX 75150, United States
  • Site:http://aceautotirecenter.com/
  • Phone:+1 972-698-0300
Categories
  • Air conditioning repair service
Working hours
  • Monday:8 AM–6 PM
  • Tuesday:8 AM–6 PM
  • Wednesday:8 AM–6 PM
  • Thursday:8 AM–6 PM
  • Friday:8 AM–6 PM
  • Saturday:8 AM–6 PM
  • Sunday:Closed
Service options
  • Language assistance:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible seating:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Crowd
  • LGBTQ+ friendly:Yes
Payments
  • Credit cards:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Parking
  • On-site parking:Yes
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