Superior cooling and heating services LLC

James has always been dependable, punctual, courteous, thorough and fair in his pricing. He is very professional in his workmanship. I have referred my new neighbor to him.

We had James out to check our 4 ton unit because it wasnt cooling and the lying useless home warranty company sent him. He diagnosed the problem as being a bad evaporative coil,and of course because of his ( wrong) diagnosis I was denied repair. Thank you James, your a swell tech.( NOT) I HAD TO CALL A SECOND COMPANY OUT because of his (wrong)diagnosis and they determined the leak was at the flare nut on the expansion valve and had to put 2 whole wrenches on it to resolve the problem, and of course had to add a little freon (which was the cheap part). And what do you know...everything is back to normal. NO THANKS TO JAMES or superior.Call anytime you have a question about my poor experience

I had a superb experience working with James. His professionalism shone through as he meticulously explained each step of the process. After a thorough diagnosis of my HVAC system, he advised that a replacement of the AC unit was necessary. Swiftly, he procured a new unit and completed the installation promptly. Additionally, he guided me through the registration process for my AC unit, ensuring I secured a 10-year warranty. I highly recommend his services for anyone looking to have their AC up and running swiftly.

Had all my ductwork replaced today under my mobile home. They did a fabulous job for a great price. Would use again.

Our home warranty company sent out Superior Cooling and Heating Services for a service call. James was very friendly, polite, and knowledgeable. He was very patient and thoroughly answered all of my questions. We are waiting on approval from the warranty company for a new system. I feel very comfortable with this company doing the work for us. HIGHLY RECOMMEND!!!01/20/2023 UPDATE: Our new HVAC system has been installed and James did a great job!!! We are super happy!(SELECT HOME WARRANTY did not pay for a new system. They gave us $150.00 toward a new one. Please beware!)AND...Superior Cooling and Heating Services offers the KwikComfort financing through Sychrony and we were approved for 25-month, zero interest financing. That was a HUGE PLUS!Again, HIGHLY RECOMMEND!!! :-)

Our tech is amazing!!! He is honest and explains everything he is doing. Does not charge for unnecessary repairs. Appreciate him more than words can ever express. A+++

Great experience with James. He was originally sent by Select Home Warranty (which are terrible). James recommended replacing the entire system, which we somewhat expected due to the age of the system. Days later still no response from Select, Im not expecting anything. I had other estimates and this price was very reasonable (not too low, not too high, just right). I always have a ton of questions for a big purchase like this and James was very patient in explaining everything to me over multiple calls. His installation team (theyre contracted out) was very professional and courteous. They left the space as clean as they found it and laid down painters blankets along their path in the house to keep things clean as they worked. James then came to run me through the system and help adjust fan speeds, again with lots of patience and explanations. Not a fun thing to replace so glad James made the process easy. Would use again for future HVAC (and probably water heater) needs.

My home warranty claim was denied when the tech spent less than 30 minutes checking my AC system and diagnosed a system that’s less than 2 yrs old to have a coil leak and needs to be replaced. I called for a second opinion and tech explained that a leak can’t be verified that quickly and he offered to add some refrigerant to get the system cooling more efficiently. Now the system is back to cooling more efficiently and we’ll know in 2-3 weeks if we need to verify a leak. Your tech could have offered to help get the system cooling more efficiently instead of quoting 3k plus to fix a problem that wasn’t verified to be the issue. Very poor service and very disappointed in this company.

James has always been responsive and very thorough in the work he does. I feel he is honest in the work that needs to be completed without putting a band-aid on things. I will continue to work with Superior Cooling for my AC maintenance/repairs.

I have had a couple of instances where my warranty company sent Superior (James) to diagnose an issue. Unfortunately, he not only misdiagnosed the problem, but he also provided me with an invoice that he knew would be rejected by the warranty company. He charged me for his service fee, inspected the unit for less than 10 minutes, and provided me with a diagnosis that would result in a minimum $700 bill. He was at my property just two weeks ago and gave me a $1600 invoice for a replacement that was not needed. Luckily, I decided to get a second opinion from another company who actually helped me out. I strongly wish that my warranty company would stop sending this company. I will not be recommending it to anyone. There are other companies in the area that can provide better service. Additionally, I believe that I should receive a refund for the service fee charged.

When I was notified that the company had sent me a message stating that they were going to be working on the project I asked to be fixed. They were very concerned about the issue I was having.

I want to express my satisfaction with James sali and his team who did replace my homes AC units. After my home warranty company denied our case,we start to negotiate with James he came to our house and answered to all of our questions even check our thermostat to make sure the AC unit is compatible with the AC we were requestingThey were on time , they were clean covered work area and stairs ,they were respond to our questions and concern. Overall they did very good job

James showed up 3 hours outside the provided window time. Spent 5 minutes looking at my A/C unit. Didn’t fix anything. Charged me $125 and conveniently the warranty company won’t cover. I’m getting a second opinion. I don’t trust their work.

I was very impressed by how quickly Superior Cooling was able to install my HVAC unit. The techs on site was very professional and friendly. I would recommend this company to anyone looking for a positive experience, professionalism and rates that don’t break your bank account. Thank you Superior Cooling!!

James is an excellent technician and very reasonable in pricing and workmanship is excellent. He also took time to explain the issue and options to correct the issue. Overall A+.

The service man came diagnosed the my heating issue very wrong saying I would need to replace the whole gas valve which was more costly to repair. I had a second opinion from a different heating company and it turned to be a the flame senor that was dirty and just neded cleaning. The service guy cleaned the senor and we had heat and its still working. I gave him 2 stars because the gentle man was courteous and professional.

The Superior Cooling and Heating AC company is excellent. I highly recommend them. James is a great guy and is very honest and knowledgeable.

I now this was a warranty call but I would have liked to receive a diagnosis of the problem which I havent received. Whatever was told the warranty company hasnt benefited me . The tech was courteous and respectful.

Superior cooling and heating was assigned to replace my furnace by home warranty. They responded quickly and got it done. They also came back later to make sure everything is working. I would use them again

James was helpful, quick, and willing to work with us to get the job done well. We appreciate his teams great work diagnosing and fixing our A/C completely.

James Sali is professional and he took time to explain all he was doing. He took pictures of problem areas and helped me on deciding what needed to be done now, versus what could be done down the road. I appreciate his honest evaluation and suggested remedies. Honest, and true, professionals are very hard to find these days. 5 Star recommendation for sure!!!

James is great! Very knowledgeable, and fixed the problem at a reasonable price even after another HVAC tried to rip me off with items that didn’t need to be fixed

Very professional, James Saili was very patient explained everything very well. I would highly recommend Superior Solution for your Air Conditioning and Heating System.

James and his crew were patient in answering my questions and performed the job in a timely manner when they installed a new Lennox HVAC system at my house. Highly recommended!

James Sali is the most humble, skilled, attentive technician I’ve come across ever. He listens attentively to what I’m experiencing with my heater and got down to business immediately, diagnosed the reported issue and recommended essential repairs without piling up unnecessary job. I’ll be recommending him and his business to family and friends. Well done, James!

James Sali is the very nice, soft spoken, very talented and patient. He helped us to fix our Heat pump. He diagnosed very quickly, gave best estimate and completed the job with a day. He helped us to get the evaporator coil, cleaned the system and replaced heat pump evaporator coil. He also gave us 5yr labor warranty for the work he did whoch is very nice and shows he is more confident about the work he did. He explained us what’s going on very well. I’ll be recommending him and his business to family and friends!!!

Superior Cooling and Heating did the great repair work, technician James are very promptly responding to all the requests. My tenants live in the house, both my tenants and I are very happy.

James is the best! He was very professional and worked with us after Select Home Warranty denied our claim. Thank you James!

Good guy, professional. My warranty company sent me this AC company to come in and fix my AC at the house. I’m glad I signed up with Liberty and I’m glad that Liberty has signed up with superior AC company. Good people professionals on time I recommend this company.

The team was fantastic! My full duct replacement went by smoothly! Will recommend to all my family and friends!

James and his team replaced my AC and Furnace, they were very polite and professional and very efficient. I would recommend them to all my friends and family.

Great fast service, careful with your flooring and clean up after the work is done.

Real quick at getting things done. Nice people.

Superior Heating and Cooling, LLC was great. I had my complete system replaced, James reviewed every aspect of the replacement in detail. He was courteous and efficient. I would highly recommend Superior Heating and Cooling, LLC.

James arrived on time, quickly assessed the issue with the air conditioner and replaced the capacitor. I highly recommend him and Superior Cool and Heat.

James is. Polite and professional and I like the service

We were able to be serviced efficiently and James provided great customer service on two occasions. They are reliable and straight forward.

The technicians were courteous and professional. They did an outstanding job. I would hire superior heating and cooling svcs again.

As noted above, this was probably the best experience I have ever had with a contractor. Superior service, wonderful personnel and a tremendous value. Hats off to James and his crew.

He was very knowledgeable and efficient. He identified the problem quickly and we are now waiting for the warranty company to approve the replacement fan motor.

Avoid. Did not arrive on time and did not call to let me know they were running late (4 hours late). Estimate was $3,000 more than the high end of estimates for my repair.

James is amazing! Honest, professional and provide quality work with competitive pricing. Definitely highly recommended!

James Sali quickly and accurately diagnosed the problem with my AC cooling and fixed it.He seemed to be knowledgeable and expert in his area.

Mr. Sally and his crew were very professional, on time and provided me with great value from the beginning to the end of the installation of my AC system and smart thermostat!

James was vey professional and thorough in his dianosis of my air conditioner problem. His kindness was very much appreciated.

I know James past few years and he is like a family friend more than a technician. He is best in the market and honest , hard to find these days . On time and very reasonable priced .

Submitted a report to SHW that was contrary to another service provider as a result the claim was denied - technician indicated that the unit had to be replaced - another provider indicated that the issue was a motor that could be repaired. As a result I now have to pay out of pocket for the repair.

James is the best! On time, efficient, professional, very polite, sweet and most of all very honest. I would highly recommend Superior Cooling & Heating!

No resolution. I have to call other professional to fix issue by paying $500 out of my pocket.Select warranty should review this vendor

James serviced 2 furnaces and 2 air conditioners. James was very informative. I would recommend Superior Heating and Cooling.

James was efficient and very professional. He did an excellent job replacing my AC

James was awesome and explained everything to me and did a great job.

Fast friendly service got our ac system fixed and identified all likely equipment that might fail and went over options to prevent or repair

He wanted almost $ 500.00 to get it fix. I called other company they charged me $145.00 that’s big deference.

James was outstanding. Extremely professional. I will absolutely use them again.

Excellent work done by Superior cooling and heating services LLC. I would definitely recommend them for any work.

Tech kept me informed re: arrival time. Was friendly and professional. Highly recommend!

Said the unit could not be fixed only replaced. was going to cost @4,000. Got another opinion and it turned out that it only needed a motor. That was 550.

James Sali helped me alot with fixing my A/C unit. Thanks for all your help.

Technician was very professional and knowledgeable. Made quick work of the diagnosis and repair.

The technician found a problem and fix it right the way. We have to wait for four days to be able to schedule the repair.

James was VERY knowledgeable and professional- great at answering all my questions!

James was very professional and personal. He explained things clearly to us.

James was fantastic! Very kind, communicative, and willing to help.

We really appreciate all James has done to help us!!

Very courteous, efficient, informative. Great representative of your company.

Good service and excellent work.Ready to answer the clients questionsThanks

Fast response. Good service. Good prices.

Very prompt & thorough! Great to work with!

Very professional, knowledgeable, responsive, efficient. Great work.

Very good guy and he knows what he’s doing

Excellent service and very professional! Knowledgeable about the issue and very detailed solutions provided!

James was very professional and knowledgeable.

Highly recommend!! Great guy !!

Excellent customer service, highly recommended.

Very professional. Quick repair and detailed explanation of repairs!

James was sweet and knowledgeable!

Excellent Service

Great service and very polite.

James was kind and informative.

Great service and work by James ..

Did a good job. I recommend.

Technician explained the issue very well.

Prompt and excellent service

Great Service, Fast and on time.

Thank you tech was very professional

You guys are the best

Excellent service all around!

Fantastic service!