Clarkson & Company Inc

136 N Ridge Rd, Marble Falls, TX 78654, United States
Appearance
Clarkson & Company Inc
linksdet1234
Comments
Pe
Review №1

I was Lucy enough to purchase a place that was installed and serviced by Clarkson & Co a few years back and they will be the techs I use from here on out. All of the employees are very friendly and polite. I had Isaac out today and he was awesome, fixed my problem quick and had a good conversation during it. Thank you everyone at Clarkson & Co.

Ra
Review №2

We have used Clarkson & Company since we moved to Bertram in 2019. They have always been extremely helpful with questions, maintenance, and repairs. We are very pleased with their service and are grateful for the work they do. Big Thumbs Up!!

Da
Review №3

Everyone at Clarkson was extremely helpful in diagnosing and fixing my air conditioning .Two techs showed up to diagnose the problem ( can’t remember their names) but super nice efficient and smart.Mark called me and quoted the part price andtold me when it would be in.Gabby who answered the phone each time I called was extremely nice and helpful.Michael put a bid together for me on some duct work and dropped what he was doing at the time to come to the house and show mewhat he suggested .Super guy to visit with.And was super informed on the materials and costs.Then Isaac showed up to fix the air conditioner .Was fast, efficient, friendly, and knew what he was doing, It was easy to tell he liked what he was doing and informed me what he was doing along the way . AND fixed it!!The folks at Clarkson were awesome every step of the way!!Adding onThree installers came to install new duct work for our house and were super hard working, informative, and did great work.Cleaned up afterward and answered all my questions.Great job!!

Ir
Review №4

Thank you Clarkson & Company for the quality service provided installing my air conditioning system. I appreciate their efficient customer service, the level of accountability, detail, and reliability shown throughout the entire process from the front office to the Estimator, Michael Saunders and Install Technicians Jonathan Evans, Julio Zavala, Tanner Stevens. I recommend their impeccable service.

Bl
Review №5

Clarkson & Company, a family owned and family run business, came to our 4-bedroom home to replace our air-conditioning unit.They came well prepared to do the job. They were on time, respectful, very knowledgeable, and they worked in a very professional manner.Their work was excellent! The air-conditioning unit was up and running in two days!My husband worked for a very large company in the air-conditioning industry in California for over thirty (30) years, and he would have loved to have had a work crew like Clarkson & Company’s crew. They even vacuumed the floor on their way out!We would have no fear in recommending Clarkson & Company to anyone!

Ch
Review №6

If there were more stars to add, Id add them and heres why:1. I installed my own mini split system in the house we built. Saved some money, right...........?Yes, initially, it did. But when I had issues with the complicated 3 head mini split system that I installed, every single company that I called to help was unwilling to assist because of my genius plan to install myself. Everyone EXCEPT Clarkson & Co. Not only did they help, they came out three separate times to get us back up in running because they knew our AC didnt work and it was August in Texas.2. Its easy to recognize a happy employee when you see one. I had three different techs out to our project to help us, and all three of the gentlemen that came out were kind, courteous, and helped me understand my problem while fixing it. They liked to talked about their work. This is always fascinating to me when I see a true tradesman that just loves what they do and serving other people.I absolutely understand how hard it is to run a small business, keep people happy, and make money. The recipe is simple, but it isnt easy. Respect to Clarkson & Co. for figuring it out. Obvious servant leadership within their walls. Thanks for what you do!

Ja
Review №7

Every employee involved in replacing my a/c unit was very professional, including Kathryn in the office, Michael Saunders, Installation Supervisor and technicians Alvaro, Shane and Tanner. I greatly appreciate the efficiency with which they worked, their knowledge of product and attention to caring for my home when the installation was in progress. I would highly recommend Clarkson & Company. I would like to add that Armin was the first to come when I called and recognized the problem right away. He was the last to come to check to see that everything was working as it should.

De
Review №8

Ckarkson & Company are true professionals. From office staff to the installer/estimator and the crew who did the installation of our new heat pump and duct work, they were all courteous and respectful of us and our home. They kept us informed all through the process. We especially liked the texts that let us know who was coming and their expected arrival time. Thanks especially to Michael, Issac, Tanner and John!

Ru
Review №9

We called Clarkson around 9:00am asking to get on their service schedule to install a Nest Thermostat. They told us they could get someone here between 2-4 same day. Paul arrived a little before 2. He was knowledgeable and very helpful and very nice to talk to.Our entire family has used Clarkson over the years and will continue because of their great service and the wonderful people they have working for them.

Re
Review №10

I am so happy with the great service and response I receive from Clarkson & Company. I have never had a service contract before and I am so glad I chose this company. They really take care of their customers. Paul came out to the house today and was able to figure out what I needed and got it done. So grateful for his experience and expertise.

Ge
Review №11

Have used Clarkson for many years, and always appreciate the work they do. Fast, fair and professional! Lucky to have a great company like this in our community.

Sh
Review №12

Paul did an excellent job servicing my American Standard unit. Thank you again Clarkson for having such highly experienced technicians. I will always use your company. Shirley Montgomery

Jo
Review №13

Paul was kind and courteous. He answered all questions and treated us with respect. Great Job Paul !

Je
Review №14

My tech Paul Labarton was superb. Determined immediately the problem(s)and devised solutions. As with all the techs from Clarkson that have serviced my units, professional, experienced, and concerned for my satisfaction are terms that Paul exhibited in completing his workThanks Paul and Clarkson!

Ja
Review №15

Paul and Shane were right on time for the appointment for our annual inspection. Both units were inspected and one issue needed attention. After a thorough explanation we decided to make a minor correction to the system. I have worked with Clarkson and Company for about 15 years and I have the confidence that they will efficiently and competently make the necessary repairs. Paul and Shane represented Clarkson in the same professional way I have always know Clarkson to be.

Vi
Review №16

I had three positive experiences with Clarkson and Company one I was able to call on a Sunday evening and actually get a live person to assist me. 2 His name was AB. He stayed on the phone with me and my husband At least 30 minutes while we tried to troubleshoot our AC that was not working. We appreciate his time and his patience.3 as early as 9 AM the following morning Paul arrived and quickly assess the issue and repaired the AC unit. He was thorough and helpful and we cannot tell you how much we appreciate the efforts of your staff and attending to our needs.

Ty
Review №17

Paul and Michael came to our house to address a complicated situation with our dryer venting properly. They tackled the problem efficiently, knowledgeably and with a great attitude. The consultation with the Clarkson & Company team to analyze our problem was outstanding, with a solutions mindset on an unusual problem. Great team!

Fr
Review №18

Paul with Clarkson and Company heating and air conditioning serviced both of my AC units. He was very courteous and professional. Paul explained everything in depth and gave me suggestions I should do between service calls to keep the AC units in good repair and increase their longevity.

C
Review №19

Really impressed with Armin our technician. Signed up for maintenance program.Highland Lakes installed our systems for the builder. Could not get them to perform service maintenance over the years. Now I have to spend quite a bit of money due to their negligence. I’d recommend not ever using them! Call Clarkson!!!Joe Dan Rowland

Pa
Review №20

They come when they say they will. They call beforehand or if they will be late. Michael and Tanner were wonderful, polite and helpful. They even carried some boxes of Christmas decorations into the attic where they were working. I’m appreciativeRiver of Clarksons.

Ap
Review №21

Armin is both professional and knowledgeable. He replaced a capacitor today, costing just that part. Having a maintenance agreement is the smartest thing Ive done, with my aging HVAC system, and Clarkson keeps the old girl humming!

An
Review №22

Clarkson AC company is by far the best I’ve ever dealt with. They are professional and care about their customers. Technicians know what they are doing. They even came during after hours and fixed our AC. Great company and highly recommend!!!

Le
Review №23

One of our home A/C systems stopped working and I called Clarkson & Company to schedule a service appointment. I have been a customer of Robert Clarkson and his family business for close to 20 years and have come to rely on their honesty, integrity and professionalism as our go-to company for all heating and A/C issues. Robert’s people, both family and staff, are always friendly, courteous and professional and we trust them completely to address our problems and either make the necessary repairs or advise us, as they did this time, that given the age of our system, it would be better to do a replacement. We went with their recommendation and Albaro and Julio did an excellent job installing the new system in an overly hot attic.New A/C systems are truly expensive but I trust Robert and his staff to guide us through the decision process and give us competitive prices for the work. They have always been quick to come to our aid when we needed them and I’m happy we found them so many years ago. Needless to say, I highly recommend them!

Su
Review №24

So glad I called Clarkson! I had what turned out to be a minor problem with an easy fix. The tech Paul Lebarton was friendly and extremely knowledgeable. He took time to answer all my questions in language I could understand. I will definitely call them again. Will highly recommend them to anyone needing A/C help. Thanks Paul and Clarkson!!

Da
Review №25

The technicians were knowledgeable and thorough. They did an excellent job installing our new HVAC system. Highly recommend using them.

Sa
Review №26

I have used this co. 4 times now. Oi love theOperators and the techs. I have used. Armin O.and Alvero S. for my repairs. These 2 peopleCame over as quickly as possible, resolved my issue , cleaned up and left. They were professional and polite too. I have recommended them to friends and family. Please try. them . You will definitely love the experience.

Bi
Review №27

Once again, Clarkson & Company responded to my A/C issues promptly and efficiently. Two years ago, they replaced my larger unit and unfortunately discovered mold in my duct work. Corrected the problem. Really good people to work with.

Da
Review №28

My AC quit working on a Thursday evening. I called Clarkson and Company that Friday morning. They were able to get a technician out within a few hours when other larger companies gave me an 8 hour window. Paul Lebarton came out saw that the coils were frozen. He provided guidance on how to get the system to cool off through the night. Clarkson and Company had another technician out, Michael Lindley, the next morning. Both technicians were honest and professional and provide above and beyond customer service. I will be recommending Clarkson and Company to everyone in the future based on this interaction. Great customer service and a company that I feel will follow through with their promises and stand behind their work!

To
Review №29

I called and spoke to Clark about installing a minisplit in our chapel and he sent these three guys to Eagle’s Wings Retreat Center. All i can say is, excellent work from Issac, Jacob, and Shane! They were very professional and respectable young men. These days its not often you see young men like these guys that are driven and take pride in thier work. I highly recommend CLARKSON &COMPANY!

To
Review №30

They have been great to work with from installing my new heat pump system to ongoing service. All very professional. I highly recommend them.

Ca
Review №31

From Gabby in the office to the people in the field, the professionalism & prompt response is a full 5 stars. Armin was knowledgeable & efficient with the needed repair today. Thank you for keeping me cool!

To
Review №32

Very glad to have found Clarkson and Company!! Clarkson sent AB out immediately to service my 22 year old unit and add R-22 after another company came and did nothing because they did not keep older refrigerants. I was frustrated with the previous company and Clarkson was so friendly and professional in taking care of my problem. Clarkson and company should be added to your list of service professional!!

Ki
Review №33

Clarkson & Co installed 2 split system AC’s for us. Quality installation and very professional service. Arrived on time, cleaned up thoroughly at end, explained all the work when complete. Excellent communication throughout the process. Ethan, Lead Technician, and the whole crew were polite, knowledgeable and friendly. Highly recommend this company.

Ma
Review №34

Paul did a great job fixing our AC unit. They were prompt, reasonably priced and very courteous! Will use again. 5 out of 5 stars.

Am
Review №35

Clarkson& Company have always been the best to us. Always quick to respond and come service. We have known that we needed a complete replacement for several years now and finally the day came that a simple repair wouldn’t work. Our house is older and needed extra manpower to get the job done with new wiring. Tanner, Jonathan and Ben worked tirelessly for about 12 hours to finish the job. They still had smiles on their faces by the end of the day/night and I’m not sure how. They were complete gentlemen and even stayed and cleaned up. Thank you again!!!

Da
Review №36

Mark was professional and through. I am a firm believer in preventive maintenance and working with Clarkson and CO helps me achieve those goals. I count on Clarkson and CO.

Na
Review №37

We are extremely pleased and impressed with the work done by Isaac Porterfield and his brother, Ben. They showed up promptly in the morning and worked non-stop on installing our upstairs air conditioning unit, maintaining a pleasant and friendly demeanor all day while working in a hot attic and making numerous trips up and down our stairs. After 10 hours of work, Isaac showed us the finished work, which looks clean and neat, and from the onset, is working beautifully. We are tremendously pleased and as I said, impressed with the quality, professionalism, and friendliness that Isaac and Ben exhibited at all times. We will not hesitate to use Clarkson and Clarkson in the future because of their five star work! It is refreshing in this day and age to get such amazing service.By the way, the office staff and technicians who came to our home were also excellent. Thank you so very much.

Gl
Review №38

I have used Clarkson and Co. for the last 30 years. I would not even think of using another company. The are a honest and trusted company. They make the right recommendation . Their staff is excellent. They are kind, courteous, friendly and genuine. They installed my new air conditioning and left my house clean. No mess.

Er
Review №39

Paul L. with Clarkson was working at a neighbors house when I got home. Found one AC Unit not working and it was 5pm. I asked if he minded taking a look and without even a pause he committed to helping me out before he went home. He had me back up and running in no time. First class. Highly recommended.

An
Review №40

I called midafternoon and we had a truck in the driveway the next morning! Our technician Paul was very knowledgeable and courteous. We were up and running within 30 minutes ! I would totally recommend C&C!

Pa
Review №41

Paul LeBarton did an outstanding job. He is very knowledgeable and honest. Paul represents Clarkson & Company, which is our go to heating and AC company, very well.

M
Review №42

Was nice to hear from Paul that we did not need to replace our main unit, it was just the blower motor in the upper unit, was able to get it installed today instead of Monday, Tanner was very professional about the install, installed the new motor and turned on the first time, checked the system outside, got good results.Thanks for the Help

Ma
Review №43

I’ve been a Clarkson customer for many years and their staff is personable, informative & efficient. Julio did my service check today & did an excellent job and was very good at explaining to me what he did.

Do
Review №44

I can’t say enough good things about Clarkson & Company. Their technicians are always polite, professional and very knowledgeable. Paul was no exception during his visit today. Five stars always for over 30 years now.

Ji
Review №45

Had Paul here and he was great had to replace my thermostat and program it. He was very knowledgeable. He did a great job.

Li
Review №46

We had a very rewarding experience with Clarkson & Company today. We got a new air conditioning/heating unit installed and couldn’t be happier. The three young men were polite, efficient, clean and gave us a good tutorial when they finished.We would recommend Clarkson & Company, Marble Falls to anyone.

Va
Review №47

Fast response , very professional , very polite and very knowledgeable . This company has always demonstrated the best in customer service for us. Armin was early, polite, honest and informative.

St
Review №48

This review is specifically for a service call by Armin, although all of our experiences are positive. He arrived early in the assigned time slot, was very courteous and competent. Thanks Armin.

An
Review №49

Thank you, Clarkson & Company, for going the extra mile to make us comfortable and safe in this heat.My tenants air conditioning was not cooling properly, and you came over right at 5:00, if not after hours, to make sure the family would be safe and cool. We are so grateful!!

Ja
Review №50

Paul installed a new 1050 thermostat and updated the unit software. He does excellent work and got the unit back on line. 9-23-24 James Court

Da
Review №51

Prompt, professional, courteous service. Clarkson & Company arrived the same day, determined the AC fault, ordered the replacement part and had the system up and running early the next day. Special thanks to Michael and Armin! We look forward to working with you in the future!

Er
Review №52

I really trust Clarkson & Company to troubleshoot and service my AC. I have used them in the past and again recently. Each time they have provide me with an immediate response, and detailed explanation of their observation and recommendations. They stand behind their work and ensure I am completely satisfied.

Lo
Review №53

Once again Clarkson & Co came to our rescue the same day as we called on a Sat! Michael Lindley was courteous & efficient & within an hour we were cool again!Thank you Clarkson & Michael

Jo
Review №54

Clarkson & Co has been our go to HVAC service provider for many years. They have completed everything from routine servicing to complete installation projects at different properties. I have always been impressed with their professionalism, pricing, and commitment to me as a customer.

VD
Review №55

Had to have the air handler replaced after another A/C company totally screwed up an installation.I contacted Clarkson and Company, as they are an authorized American Standard dealer.Isaac Porterfield spent almost nine hours installing a new air handler and correcting all the mistakes from the previous install.Isaac is a true professional, loves his job and treated this installation like he would if it were his home.Hats off to Mike for taking the time and effort to make this happen.You guys are awesome. My wife is very happy. That says it all…Vic Staley

Sa
Review №56

We were not getting enough air flow to one room, they sent someone out to evaluate it. He was on time and very professional, then the repair team came on the scheduled date and time. They did an excellent job and even took less time than they thought it would. When I got my bill it was less than they quoted because they deducted the extra time they had figured in. What a Nice Surprise! We are very Satisfied. Thank you Clarkson and Company for your Great Job!

Gl
Review №57

I just wanted to let everyone know how pleased we were with the new install of our indoor and outdoor units. The indoor air handler was a very difficult install in a very cramped space in our attic. Isaac and his crew did an excellent job. Everything was covered in the house for protection and the site was spotless when they left. They were determined to finish the job in one day and stayed until 7:30 pm. We couldnt be more satisfied.

Jo
Review №58

Clarkson &Company is the best!The problem was diagnosed at 9 am and by 2 pm our air conditioner was fixed and working like new. Thanks to Arlan and Julio.We appreciate your knowledge and wonderful service. Gene and Joan Miller

J
Review №59

Paul worked on our AC the day we called! He diagnosed the problem and got our house back to cool immediately! Cant say enough good things about this company!

Am
Review №60

We had a wonderful experience with Clarkson and Company and I would definitely recommend them! Isaac headed up the installation of our system. He was quick, thorough and very knowledgeable and proficient in his work. He and the whole team worked efficiently and got the install done in one day.

Ti
Review №61

What a reliable, family owned company! They saved us in the middle of the heat, here multiple times and extremely knowledgeable. We will use this company again and again!

Ra
Review №62

Paul arrived and fixed my HVAC quickly. I would strongly suggest calling Clarkson and Company for any of your HVAC needs. He was very knowledgeable about maintaining my HVAC and keep it running at its best.🤩🤩😊🤩😊🤩

Vi
Review №63

Clarkson&Company did an amazing job! Paul came out and did an amazing job! Short notice and still helped us out

Et
Review №64

Issac and his crew did an excellent job setting up and installing our AC system. Hardworking and very thorough. Definitely would recommend for any AC job!

Ti
Review №65

Family-owned, clean excellent work with young and hard-working technicians. They provided cloth coverings throughout my house to keep things clean and undamaged. They replaced ducts, drains and electrical to make it look sharp! They also surprised me with a beautiful touch screen thermostat that I love.

Ed
Review №66

Clarkson is the best. Always responds right away. Had to buy a new A/C. Our old one lasted 30 years. I called Clarkson and put in for us within days.They cleaned up 100%. You couldn’t tell they were even hereI will always use them. 💖

Le
Review №67

Clarkson and Company are very customer oriented. They help on the same day I have a problem. Paul is a real asset to their company. Very helpful and walks through the problem.

St
Review №68

5 years ago Clarkson company told me I needed a brand new air conditioning system. The second company I called said the AC was okay it needed a new service disconnect. I called Mr Clarkson and explained what had happened. I dont think he cared I was disappointed in them. 5 years later the same air conditioning is still cooling my house. Find someone else to repair your air conditioning.

Su
Review №69

Paul and Shane serviced our AC today. They were excellent, explaining in detail why we keep having the same clogged drain issue. Thank you

Pa
Review №70

THESE PEOPLE VALUE THIER CUSTOMERS. We moved to Burnet a few months ago and this company was recommended. We signed up for their annual maintenance contract that includes inspection and tune up of our HVAC system twice per year. They promptly kept to their schedule and gave us a great initial tuneup. A few days ago a Racoon tore up all our low voltage wires to both compressors. I call these guys at 8:00 AM and the wires were completly replaced by 11:00 AM the same day. We even got the work done at a discount because of the annual contract. I highly recommend them for your air and heating needs.

Ch
Review №71

I highly recommend Clarkson and Co. for your HVAC needs. From the office staff to the technicians, everyone I encountered was professional & courteous. They responded quickly to my phone call and got a technician to my house. I received a text before the technician arrived with a picture and a brief CV. A nice, personal touch! The technician diagnosed the problem quickly and came to me with pictures and options to correct.

Gr
Review №72

Clarkson and company is great. Technician RB fixed my AC in less than 30 minutes and had my house cooling down. Thanks for the immediate response.

Er
Review №73

Armin did a great job and was informative. Assisting us with our old unit and increasing production.

Sh
Review №74

We have been using Clarkson & Company for over 10 years.They are reliable and affordable. Zero complaints.

Te
Review №75

Paul was fantastic and found a leak in our new unit during our routine maintenance! We will request him in the future.

Br
Review №76

Clarkson replaced an entire HVAC system for us. They were great to work with- every single person we spoke with was responsive, patient through all of our questions, pleasant, and helpful. The installation crew was wonderful - they were hard working and incredibly polite and positive. I highly recommend Clarkson!

Je
Review №77

Clarkson has been servicing our hvac units for well over 30 years. Always professional, reliable, and always get the job done. Highly recommended!

Da
Review №78

Ab came to our rent house and did a wonderful job. He was quick and efficient and fixed the problem. Clarkson and Company is our go to air conditioning company. Best in the area!

Da
Review №79

Professional, fast service! Armin and Isaac were awesome helping figure out what we needed and the install was knocked out in a day! Isaac arrived to our house early and worked diligently until the job was done. My husband and I definitely recommend them!

To
Review №80

The tech was great. Solved a couple of issues with my a/c units quickly and professionally. I always call Clarkson when I have hvac problem. Ive never been disappointed.

Mi
Review №81

Clarkson & Company was a pleasure to work with. They were very honest and told me the exact price with no surprise expenses or add on fees. Install crew was very thorough and explained everything about our new system to me in detail. The crew cleaned up all debris and dust that was made and left the house clean. They were on time for scheduled repairs. I will definitely use them again.

Th
Review №82

I decided late last Summer to move permanently into a Highland Lakes home which I had used as a Summer weekend retreat for the past 12 years. So this year is my first taste of Winter in the house. It took only one really cold spell to convince me that the existing heat pump was inadequate to maintain the indoor T above the shivering level. I contacted Clarkson and Company, based on the excellent reviews online, and Mike Clarkson arrived the next day to evaluate the existing system. He did complete measurements of the house and arranged to carry out a load assessment to determine the size needed for a replacement unit. Based on this assessment it was clear that the existing system was inadequate, and we agreed upon a new installation. Most impressive to me was that before Mike left that first day, he altered the old thermostat wiring to markedly increase the heat output. I slept much better that night.Further more, Mike arranged for two installation crews to handle the work and finish within a single day. The crews were careful, clean and efficient. They even constructed a walkway in my attic so that my access to the indoor units was expedited. And the new system has resolved the heating problem. I certainly plan to retain the company for any continuing maintenance needs.

Jo
Review №83

Two thumbs up for Shawn, Clint, and the rest of the folks at Clarkson. Not only did they expedite the ordering of the parts needed to repair our AC unit, they asked if we would like to borrow a portable unit to help us survive the July triple digit temperatures. We were very grateful.

Da
Review №84

Even though our AC is near the end of the warranty, Clarkson has followed through with any issues we have had and never left us feel on our own with this. I am happy with their service despite having some problems with equipment which I feel are more on the manufacturing side. All is good now thanks to Clarkson.

Te
Review №85

I have been in the home building/remodeling industry for the better part of 20 years. I have a pretty good understanding of most things when it comes to construction but, HVAC is a specialty.Unfortunately, I didnt find Clarkson & Clarkson sooner. Last summer I hired another local HVAC company to take care of the issue and was sold a mini split unit that didnt come close to fixing the problem.C&C were very honest about the challenge of the expanded a few times homes scenario. Based on what they were seeing the believed their recommendation would fix the issue, but it was a bit tricky and couldnt guarantee supplemental work may need to follow.I was also under a time crunch as I was hosting a special event at my home.Clarkson & Clarkson were spot on. They were professional, knowledgeable, courteous, careful about the work they did, covered everything, cleaned everything once done, made it out prior to the event even though they were backlogged to assist me and were fair priced.I will not use another company other than them and highly recommend their work.Great job Clarkson & Clarkson team or professionals.

ce
Review №86

Micheal was very professional and explained the issue with our A/C unit clearly. He resolved the issue in a timely manner as well and explained our options moving forward with our unit. Clarkson & Company is very reliable and has great customer service.

C
Review №87

Great people; quality service! Clarkson and Company was recommended to me by another business in the area, and I have been very pleased with him and his service. Mr Clarkson met with me personally to provide an initial evaluation and estimate. He could not have been any nicer or more helpful as we were deciding on a new A/C unit, handler, as well as duct work repairs. He was very thorough in his assessment of our needs and offered suggestions based on our true needs, not just ‘selling’ us the most expensive equipment. He and his crew were punctual and considerate. They placed mats down to ensure that they did not track dirt into our home and cleaned up well after themselves. They even replaced an old vent screen on their own accord and without charge. Although more materials were needed than originally estimated with the duct work, Mr Clarkson stayed true to the original estimate and did not charge us any more than what he had told us. I respect his values, work ethic, and honesty, and I would highly recommend him to others in the area.

Gu
Review №88

Clark son and Company are very nice to deal with. My heater went out during a very bad weather day. They showed up quickly and got my heater going promptly. The tech was knowledgeable, quick and very respectful. They will be my go to for all my Heating and Air needs from now on.

Ke
Review №89

First rate company. Everything was great with a little hiccup with the scheduling. Could not be happier with the result. Call them and allow them to treat you right.

Al
Review №90

We are extremely pleased with the service & professionalism of Clarkson & Co. we will pass this info on to our neighbors. Special 5 stars for Paul.

Ma
Review №91

THANK you Mike! You have spoiled us yet again with your service. I was cleaning the coils /fins and had a question about a electrical plug to the motor which had to be resolved before we could turn the power on. They were heavily booked for the day. Temps in the triple digits. Yep, you guessed it. Mike came over in ten minutes, resolved the problem and wished us a good day.Folks you can’t go wrong doing business with this family business. They are the best!!!!! Joe Fernandez & Marie Bass

Je
Review №92

Clarkson crews always are very courteous and professional. Shawn and Shane were exactly that. We enjoy doing business with Clarkson.

Sh
Review №93

I am always so impressed by Clarkson & Clarkson staff. Julio performed service for our home today and was professional and informative. Continued 5-star service.

Th
Review №94

Technician was on time and worked efficiently. Clarkson has competent employees

Wi
Review №95

Saw your ad in The Picayune - phoned after hours and received a call early the next morning and AB was out early after you sent me a message with his bio letting me know - you followed through and AB was conscientious and did a fine job! Also, received a very dandy itemized invoice showing what was exactly done on the service visit. Bravo & God bless!

De
Review №96

Clarkson & Company is terrific. They schedule quickly and do quality work. Hard for me to imagine using anyone else! The staff are all outstanding too!

Su
Review №97

We highly recommend using this company! Everyone was very friendly. Our air conditioner stopped working during the night on a Friday night. We called them Saturday morning, and they had someone out to fix it a little after noon that day. The technician was very friendly and informative. We will be calling this company to handle any of our future heating & air conditioning needs.

Kr
Review №98

My house was struck by lightning. I had no power to the AC/Furnace unit. When I called for service they were out the next day. Clint was great. He explained and showed me where everything was burnt and not working. All I have to say is I would not use anyone else. All the office workers were great!! Very helpful ,friendly and very polite. The Clarkson Company is number one in my book. Just a quick tidbit my insurance company sent someone out and they never even mentioned the burnt wires and missed other important things. Thank you again Clint. Nice job . Well done

We
Review №99

Clarkson & Co. has always been very punctual, thorough, efficient and personable in our dealings with them. Nobody does it better.As has always been our experience with Clarkson & Co, Kathryn was very helpful and personable in setting up the appointment. Likewise, Mike followed his usual pattern of arriving promptly during which, in this years new twist, he carefully observed all of the recommended COVID-19 precautions. He continued doing that while expeditiously performing the detailed and appropriate inspections and making the necessary repairs, all at what we consider a quite reasonable cost. Our dealings with Clarkson & Co might be characterized as personable and professional from start to finish. While Mike and Kathryn no doubt set that table, we can describe our dealings with all Clarkson & Co personnel in the same manner.

Ji
Review №100

HONORABLE WORKSOLID WORK ETHIC FROM EACH TECHEFFICIENT FRONT OFFICEPAUL IS AN ASSET TO THE CLARKSON TEAM AND FAMILY.

Ma
Review №101

Outstanding transaction from start to finish. Low pressure sales and very informative. Catherine was very helpful setting up the install date and answering my questions pre-install. Their team arrived on time and upgraded our entire system in one day. Michael and Isacc lead their install team and are pros. This was not a small project. Everyone moved with a focused purpose and was like clockwork. Efficient, productive, thorough, and kind. The site was left even cleaner then they began. When all was set up Issac walked me through the new touch screen thermostat while Michael leaned in to add in some additional bits of info to clarify or identify any potential confusion I was having. Top notch yall. Thanks again 😀

Mi
Review №102

Clarkson was extremely responsive when our a/c went out. The technician (Shawn) responded on time and did a great job.I would highly recommend Clarkson for anyone with a/c issues

Gi
Review №103

I have used Clarkson and Company for years to provide my heating and cooling requirements, and they are the best by far at what they do. Their office calls ahead to confirm scheduled appointments, and their technician calls when in route. He always arrives on time with a big smile on his face, and of most importance, he knows what hes doing. American Standard is a quality piece of equipment, and Clarkson and company is a quality organization.

Ri
Review №104

My home is 13 years old and I started to have problems with my old Carrier A/C that was installed when the house was built. The last failure of the Carrier prompted a need for its replacement. Mr. Clarkson came out and explained the cost in fixing my old A/C with the option of replacing it with a new American Standard AC and expanding the existing return air flow which was inadequate. I solicited other bids for a new A/C and Mr. Clarksons bid was very competitive. So I chose to go with a new American Standard variable speed A/C. This technology saves energy and reduces my operating cost when compared to a traditional single speed compressor A/C. On the morning of the install Mr. Clarkson was there along with his crew and got things started. Micheal led the install team and all members were knowledgeable , efficient and very respectful. They kept me apprised during the day as to their progress. Install was finished late afternoon and Michael instructed me on the new features of the A/C along with setting up the optional web interface. At the end of the day all the old carrier equipment was removed and the floors and stairs to the attic were cleaned. Mr. Clarkson called me after the install and checked on the AC and ensured everything was running and answered any questions I had. I am very pleased with the experience dealing with his company, his employees and my new American Standard A/C. I would highly recommend them whether you need A/C work done or a new unit..

Ma
Review №105

I recently had a problem with my HVAC system. I called another company in Austin to diagnose the issue and give me a quote on the repair. Two technicians came out and ended up telling me I needed a whole new system starting at $25K and the least “fingers crossed” estimate was $6K for a patch job. A friend who had used Clarkson and Co in the past recommended them. Mike came to my house in Manor, found a wire in the outside unit which had shorted out a fuse in the attic. For under $200 total, my heater works perfectly. Need I say more? This is a ten star review.

Ja
Review №106

This young man Isaac came late in the evening around 7 pm and repaired our AC. He was very informative about how to prevent our system from not draining the condensation, but also redesigned the drain system to drain better. He was a delight to have in our home and we are so appreciative of his excellent work.!

Pa
Review №107

If you value professionalism, respect, and good quality work and ethics, you need to get ahold of the folks at Clarkson! They did a great job replacing my 20 y/o whole house system and were responsive to my questions and listened to my needs & wants. Im looking forward to saving money on my monthly electric bill and a having a continuing PM relationship with Clarkson!

Ba
Review №108

Thank you for such prompt service. We will definitely call y’all again when needed.

mi
Review №109

We can strongly recommend Clarkson A/C. They not only know their business but also stand behind their work. After one year we had a major failure of our new A/C system. Technically we were out of labor warranty period but Mr Clarkson made the major repair and did not charge us for it. Honorable!

Da
Review №110

I needed A/C service late on a Friday afternoon and found out that my A/C man had just retired. I called Clarkson & Company and was told that next appt avail was Monday. I explained my predicament and was told that theyd try to direct a team that afternoon. Within an hour I got a call asking for directions. The team arrived at normal quitting time and got my A/C up and running. The team was friendly, professional and efficient. Sharing this event with friends and neighbors in the area indicated that their experiences with Clarkson & Company were superlative. Clarkson & Company will have all my A/C business in the future.

Ju
Review №111

I want to thank Gage Kelly for coming all the way to Weatherford to install our new AC system. He was very polite and professional and cleaned up after his self.I would recommend them if you need an AC system.

Ca
Review №112

Thank you very much for the fantastic service that we received from Clarkson’s! I Technician Isaac Porterfield was knowledgeable and mannerful! I can always count on prompt service and expert job!

Ja
Review №113

The Clarkson team is fantastic! They spoil us, the whole team is hard working, honest, friendly, and everyone always has good manners. You couldn’t ask for any better.

Ci
Review №114

Clarkson & Company is one of the best service companies for air conditioning and heating that we have ever used, they absolutely are the best in the Texas Hill Country. Prompt repair on our air/heating unit.

Do
Review №115

We have called on Clarkson & Co several times throughout the years and they have always done an outstanding job. Their technicians are very knowledgeable, professional, friendly, and take pride in their work. We recently had a problem with our AC unit and they came the same day that I called them and took care of the problem My husband and I highly recommend Clarkson & Co for any CACH problem you may have.

Lo
Review №116

Excellent company, excellent employees. They installed a completely new heat pump system for me, had to completely remove the old system. When they were finished for the day my house was left clean and tidy. Couldn’t ask for better service.

Bi
Review №117

Wonderful company and great service. Highly recommend.

My
Review №118

Great company. Weve had a service contract with them since 2006. They always respond promptly to our phone calls plus under the service contract they do preventive maintenance twice a year.

Ch
Review №119

Professional. Quick to respond. Very reasonably priced. Completely honest They could have told me anything. My problem was merely a stopped up line. I love this company!!!

Be
Review №120

The winter storm caused some damage to my AC unit and Clarkson & Co was very responsive and helped me with my warranty claim. They are very professional and great to work with. The office staff is also exceptional to work with.

Mi
Review №121

We do most of our own work at the ranch, so installing a new name brand mini-split system was not outside of our wheel house. When we were ready to charge this new system in our guest home, we were warned that the manufacturer would not warranty the system unless a licensed tech charged the system. A quick look on U-Tube convinced me. We were also warned that most places would not charge/service DIY installed systems, but Clarkson did not hesitate. They came to the ranch when agreed, and they worked until the job was done. Thats saying a lot because almost all of the manufacturers factory flairs were problematic and needed re-flairing, and that was difficult in that some were inside the walls or underground. I never asked, but I suspect that Clarkson routinely double flairs all its installs because they told us that they knew of this issue, and you cant find leaks until the full system is evacuated.A month or two later we had Clarkson come to our main house and upgrade thermostats and service our 4 AC/heat pump systems. A couple of units needed a touch of Freon, and we really notice the improvement. We are now on a maintenance plan with Clarkson, and while we still like to do our own work, we are leaving the ACs to the professionals at Clarkson.

Ju
Review №122

This is a great company when you live in the heat of Texas. Thanks for turning out within 4 hours of my call, solving the problem and Armin gave me guidance on how to handle this myself when possible.

Ro
Review №123

I have used Clarkson for a number of years.They have always shown up when they said they would.We recently needed to replace our 24 yr old A/C.They installed the new unit, removed the old unit and leftour place cleaner than when they came. The Workmen are veryknowledgeable work hard to do the job right.Service is as important as the equipment.

To
Review №124

Excellent customer service. Armin was knowledgeable and proficient. Thank you!

Dw
Review №125

We have been a customer of Clarkson & Company for over 20 yrs. Recently, we encountered a very complex situation with our air conditioning system. Our original air conditioning system was installed by another local air conditioning company during construction of our new home. Roberts experience and research, helped us to make the right decisions to complete the job.Clarkson & Company has always responded to emergency callsduring the hot summer months. Kudos to Robert and his team of experts.They know what they are doing!!

RJ
Review №126

These guys know what their doing and they get it done fast and most of all, freindly. I called and they sent a guy out the next day . I think his name was Clint..nice fellow. Anyways, Id definitely call Clarkson & Co out for any more issues with my AC. They get the job done. And reasonable price..thanks guys.

La
Review №127

My A/C quit on a Friday at 6:30 pm and it was 90 degrees outside. I first contacted another company that had 24/7 emergency repairs on their web site. Their 1st available slot wasnt available til Tuesday, so much for emergency repairs, clearly dont understand their job or care about customers.So I called Clarkson and Company and got a quick call back from Mark. I didnt need service that night and Mark committed to give me the first slot on Saturday. Saturday morning, Mark called when he was on the road. He had the problem fixed in less than 45 min. Now I know who to call if I have a problem in the future. Thank you Mark and Clarkson & Company.

L.
Review №128

Company you can trust!Very knowledgeableReliableThe only heat and air company we will use from now on.Had another local company working on our AC and after a week of them trouble shooting by replacing parts for quotes of over $2k we were referred to clarkson and company by a friend. We had been a week without AC in 100° weather. Clarkson and Co. Came out the next day and had our AC working in a hour without having to order thousands of dollars in parts.

Gl
Review №129

They are knowledgeable, fast and efficient! Easy to deal with! They have integrity!

jo
Review №130

Always professional, always kind, and always HONEST. I have experienced this myself with the new system I bought from your company several years ago.Kathryn, thank YOU for your input also with the prompt scheduling you did. Great team effort!!!! Joe Fernandez & Marie Bass

Ry
Review №131

Fast service . Excellent and knlwdge . Friendly techs. We always rely on them.

Do
Review №132

Clarkson & Co are a pleasure to deal with. They have been very responsive, courteous and provide a great service at a reasonable price! I have been doing business with C & C for a number of years, and they never fail to provide excellent service.

St
Review №133

I’ve used Clarkson for years at all of my rental properties in Marble Falls and I have never been so upset with their service, lack of communication and disrespectful attitude from the office. Any time I need them to service a unit, Mark has been pleasant and given me a call before he comes out and after he knows the issue to let me know the cost and see if I want the work performed and then they stay in contact with me to let me know when the work is being done. This last experience I had with them was nothing like that. Mark came out and called me and let me know that the unit needed a small part. I asked if he could pull it from another unit and he said no he had to order it. And then I never heard back from them. A few days later my renter called upset because they showed up a few days before unannounced and woke her and her newborn and toddler up and she didn’t have her dogs put up. She told me they came and installed the new part but needed yet another part and were ordering it and she was just checking in to see when they were coming back. I told her I never heard from them about any of that and she said she was surprised because they said they would call me, and they usually do. No one from Clarkson ever called me back to let me know what the issue was or that they came and replaced the first part or that they needed to order a second. So I called them the following week to find out if they did indeed need a part and Susie in the office was snarky and used a rude tone with me. When I asked if a second part had been ordered she was rude and acted inconvenienced, as if I was supposed to know it without any communication from them. I asked when I should expect for it to be in and she laughed at me and told me “We will call you when it comes in Nicole”. So I then asked if I could just let my renters know some sort of frame of reference so that they could have heat, would it be in a week or a month? She then with a very rude tone told me, “oh no I would imagine that it would be some time in the next few days but I don’t know the shipping schedule”, again as if I was supposed to know or that I was some sort of pest done asking. After being spoken to so rudely with my questions that should have been addressed by proper communication the first time and being laughed at and told to just sit tight and expect their call, they showed up a second time, unannounced! They never let me know what parts were being ordered and how much they were or let me know when they were going to get the work done. And after a second angry call from an upset renter with another no call arrival, a $700 bill just for the initial visit, and work done without my knowledge or consent, I can guarantee you that I will not be using this company ever again. And it looks as though I’m not the only one experiencing the same exact issues with the office staff according to the other reviews. Very unfortunate.

Ja
Review №134

Thank you Clarkson & Company! Prompt, professional, courteous, very reasonably priced, attentive! We had hot air blowing, and within a very short time of calling them we were back into cold air. You guys are amazing!

Le
Review №135

Selling my home and needed to service/evaluate the HVAC system quickly based on Home Inspector feedback. Got me on the schedule within a couple days, called before they came as I had requested and provided excellent service. Mark was knowledgeable, included additional comments specific to Home Inspection findings at my request and was very helpful! Recommend highly!!

Jo
Review №136

We have been using Clarkson and Co. for 12 years to install or repair our a/c system and are totally satisfied with the professional and friendly service they provide.

Bo
Review №137

Very professional job , highly recommend!!! Installers Isaac , Ben & Jonathan were great and did an excellent job .

Ji
Review №138

Always thorough. Always complete. Professional and courteous.

em
Review №139

Fabulous, immediate service from Armin. Highly recommended!!

li
Review №140

Thank you !!!! In this crazy heat wave you came to our rescue so quickly, even when you’re booked solid. Michael did a fantastic job diagnosing and fixing the system. Excellent customer service 👍

Di
Review №141

Paul LeBarton is very friendly. . Explains things so I can understand .Very polite . I highly recommend Paul and Clarkson .

Ch
Review №142

Reliable and prompt service - friendly and courteous employees. These guys follow through from start to finish, and provide excellent continuing maintenance as well. I am extremely satisfied and would highly recommend this top-notch operation to anyone for their Heating and A/C needs!

Bi
Review №143

Very professional and responsive. They show up on time and get the job done! Pleasant experience with all personnel at all levels.

Ge
Review №144

Yes Paul and Julio did a great job

ke
Review №145

The tech was timely and well prepared. i appreciated his thoroughness and attention to detail. it was a good experience. thank you.

C.
Review №146

Clarkson service has been excellent over the years. They respond quickly to call outs and do professional work. I would recommend them to any homeowner.

Co
Review №147

It’s taken a few tries with HVAC companies to find a good one. I recommend trying this HVAC company because they show up, are pleasant and knowledgeable and their pricing is fair.

Ro
Review №148

Professional, emergency responsive at reasonable cost.Will use Clarkson for future ACRepairs, maintenance.Rob&Vicki

Da
Review №149

Good advice as to what equipment to install. Professional installation at time and date promised. I have not had much need for AC/Heating work in the past but have always been well treated by this local company when I needed help.

T
Review №150

Honest and capable but a little too busy at the time to add me as a customer so I had to move on eventually.

De
Review №151

Armin, the technician, went above and beyond my expectations to fix our brokenA/C right before a holiday. We so greatly appreciated it! He was very professional and courteous.

Li
Review №152

Staff was very courteous and helpful, did excellent work and cleaned completely.

Br
Review №153

Fixed my AC problem, unlike another company in town, that only treated the symptoms the past several years. Timely, professional, trusted, and experienced. I will highly recommend Robert and his team to my friends and family.

ST
Review №154

Great service! Came out not long after I called.Really went the extra mile to fix a difficult wiring problem on the unit the same day.Very reasonable price. These are the folks to call!

JD
Review №155

Great service and knowledgeable Technicians.

tr
Review №156

Paul was fantastic!! Excellent service

Sh
Review №157

I called to schedule an ac service and the receptionist was rude. She told me they couldnt do it this week, and then when I asked about the following week she said they were too busy to do it. It was definitely disappointing as we have used this company both at my office and residence in the past. We wont be using them again.

Be
Review №158

I have been a satisfied customer of this firm for 15 years or more. They are completely dependable and I wouldnt use anyone else to perform any HVAC issues I might have.

Br
Review №159

Thank you for the installation of my 20 SEER, American Standard Variable Speeds systems in Elgin. I love the product; your team was awesome!

Ka
Review №160

Michael S was so very helpful in addressing my issues. I cannot give him enough stars!

JO
Review №161

Came out when they said they would,no need to reschedule. Fair reasonably priced Highly recommend and will use againThanks guys

De
Review №162

They are wonderful to work with. They respond and take care of clients well and quickly. Much appreciated!

An
Review №163

I wont use anyone else! Mike and all their employees have always been there with no wai! Very highly recommended!

Ja
Review №164

The crew was very professional, friendly and thorough in starting up a mini-split for me. Highly recommended.

Ja
Review №165

Very professional, friendly, and timely. The workers were pleasant and positive even with a difficult (and hot) installation. Thanks

To
Review №166

Called to remind me it was time for preventative maintenance and came promptly. Did a great job. Highly recommend this company

De
Review №167

Ive used Clarkson on multiple occasions. Theyre always responsive and professional.

La
Review №168

Paul, was friendly and helpful.

Br
Review №169

Clarkson team very prompt and the work area was cleaned and left better than they found it.

Re
Review №170

Looked around. Found Clarkson and found them very helpful. Now have a annual contact with them.

to
Review №171

Very professional, friendly and on time. Great follow up and great customer service. Would definitely recommend them.

Ma
Review №172

THEY ARE GREAT PEOPLE. VERT FRIENDLY AND HONEST AND GOOD PRICING. I RECOMMEND THEM FOR ALL YOUR HEATING AND COOLING NEEDS

Cr
Review №173

Friendly, knowledgeable, responded quickly, honest and reasonably priced! Best around!!!

Jo
Review №174

Called and they came out the same day! Tech was professional, courteous & efficient!

Mi
Review №175

They did a GREAT JOB!!!!

Da
Review №176

Provide quality work on any day of the week. Always ready to assist the customer.

To
Review №177

Outstanding service...accommodated by an Outstanding family and employees.

Ro
Review №178

Excellent service and very knowledgeable and professional!I would highly recommend them.

Br
Review №179

Responded very quickly. Very helpful, repair to system successful.

Br
Review №180

They have been my a/c professionals for 10+ years!

Ch
Review №181

Very professional and prompt home service for heat and A/C systems!!

Cl
Review №182

Great people. Honest as they get.

Tr
Review №183

Great service!!!

Do
Review №184

Always knowledgeable, professional and friendly

Da
Review №185

This place was the best hands down😊

Ed
Review №186

Good first class company

Do
Review №187

Excellent service and friendly staff

Li
Review №188

Wonderful!

Information
7 Photos
188 Comments
4.9 Rating
  • Address:136 N Ridge Rd, Marble Falls, TX 78654, United States
  • Site:http://www.clarksonandcompany.com/
  • Phone:+1 830-693-6594
Categories
  • Air conditioning contractor
  • Heating contractor
Working hours
  • Monday:7 AM–5 PM
  • Tuesday:7 AM–5 PM
  • Wednesday:7 AM–5 PM
  • Thursday:7 AM–5 PM
  • Friday:7 AM–5 PM
  • Saturday:Closed
  • Sunday:Closed
Offerings
  • Repair services:Yes
Similar organizations