We have been using Comfort Master for at least two years now. Absolutely would not use any other heating, ac and plumbing company. Usually Tyler comes out and has everything squared away immediately. Last year it was terribly cold, sleeting and we had no heat. But Tyler still came and got it fixed. We r on their maintenance plan that I strongly recommend. Nice nice people who do great work. I am one happy customer.
Ron called before heading to my home and arrived just when he said he would. He listened to my issue and then went to work. He was professional and cleaned up when finished. I am always pleased with Comfort Masters - ALWAYS!
We had a problem with our plumbing under our driveway that we initially were quoted a very high estimate in amout to fix and time wise. When I reached out to Comfort Masters, not only did they half the price I was initially quoted by another company, but came out the next day and fixed it! They were extremely professional and reasonable on all fronts. I will forever refuse to use anyone but them for my plumbing and AC needs!
Isaiah troubleshooted and installed a new blower motor and fan for my heater unit. I made the call on a Saturday morning and he arrived promptly after the call. I really appreciated the service I received. He was very friendly, well mannered and competent.
When our heater failed to stay on, Michael E. persisted in his investigation until he corrected the problem. He made sure to stay long enough to know the heater was going to continue to work and gave us some important safety information while there. We have used Comfort Masters for many years to both install and then service our HVAC system and have always been very pleased with their work.
They took care of my problem the day I called. They sent Jason and he was very kind and polite. He fixed my problem quickly and was so neat and clean while he worked. I couldnt have ask for any better person or job.
My technician arrived on-site the same day as my service call request and quickly diagnosed the issue with my heater not working. Very professional support.
**Update: After the techs left it was found that the water heater was not heating. Unfortunately this was not discovered until late in the evening. I called Comfort Masters the first thing in the morning and someone was at the house and fixed the issue (a defective wire nut) within all within 30 minutes. A company should be judges not by a perfect record (that is impossible) but how they respond when something goes wrong. Comfort Masters is top notch!Sam at Comfort Masters got us out of a ditch quickly and efficiently. Our hot water heater went out and we were scheduled the same day and had a new heater in less than 2 hours after they arrived. The old heater was only 4 years old so he handled getting it replaced under warranty so we only had to pay for the labor to replace. This was our first experience with Comfort Masters and we will definitely use them in the future. I can highly recommend them, especially Sam!
Called this morning, and they were able to send someone the same day. Sam was able to diagnose and fix the issue quickly, and was happy to share his knowledge with me.Second time Ive hired Comfort Masters, would definitely recommend. Their prices are a bit more reasonable than Earls as well.
Comfort Masters originally sold, and now serviced our AC/heater two years and two days later when a power surge apparently burned out our fan motor. We were very pleased with the quick and excellent service received when our AC went out two years ago in the August heat, and again when it quit working in the multiple 100 degree days recently. Of course this happened the night before we were leaving on vacation. Our warranty for parts was 10 years, but labor was only for two years and we were 2 days over! Scott and his crew not only searched and found a fan motor, they got it installed, provided a new surge protector and sent us on our way mid-afternoon. Great work and thank you Michael! When handed an invoice, Scott did not charge us a penny, without us even asking for a two day grace period for the labor. If you need repairs or a new unit, I highly recommend these folks! Thank you Comfort Masters!
Isaiah came over to fix my disposal and was very fast installing the new one. After that, he took his time to insure no leaks. Great service done the right way!
My heating system and water heater were checked this week by technician Ron Murdock. He did a thorough job checking both systems. And also answered questions and gave me advice. I truly appreciate his professionalism and Comfort Masters.
Isaiah arrived less than an hour after I called for assistance. He was very professional, and knowledgeable. He located the issue, repaired , and cleaned up everything in less than 1 hour. Isaiah is amazing! Excellent service from a valueable Comfort Master’s employee!Highly recommended! Thanks!!
Customer service was outstanding!! we had an issue with our AC and they were here within 30 minutes fixing it. 100% recommend using these guys! 5 stars all the way!
Ron Murdock did a super job checking out our heating system & flushing our water heater!! He was very professional & knowledgeable but did his work with a smile & was very easy to talk to!! A breath of fresh air in his industry!!
Ron did a great job at my home. He was professional and knowledgeable. I will use Comfort Masters again as I have needs in my home.
Comfort Masters always takes great care of us. Isaiah and Amber did a great job and were very kind and helpful!
Just like to share our experience from Comfort Masters today.A shout out to Brian this morning, explained the situation with the faucet in the bathroom. A short time later, We receive a call from Isaiah and he Amber arrive soon after. They were professional and very respectful to us. That kind of service from Comfort Masters is why we keep them first on our speed dial when we need their help.
Comfort Masters always comes out quickly, even though we live out of town. Tyler was a great technician, he not only fixed the issue but explained what he was doing and gave me several tips on maintaining a healthy unit and how to identify problems. Thank you!
Isaiah did great job. Showed up within one hour of my call for service, fixed my problem in less than hour at a very fair price. Definitely recommend!!!
Isaiah did a great job. He worked really hard. Was very professional and everything he did he told us before hand to make sure we were okay with it. I would recommend him to anyone anytime.
Isaiah did an amazing job working on our broken water valve today! he was prompt, kind, and answered every question i had for him. 10/10 would have him work on any of my plumbing issues!
Jason Short gets a 6 star rating for an excellent job and his honest and forthright answers to questions asked.Thank you Jason!Paul Wilson
Jason was awesome! He was very kind and respectful of my home and my time. He fixed the toilet quickly and did a great job. I will definitely call him again for my plumbing needs.
Jason was courteous and professional. As always with Confort Masters our problems were found and explained to us and a solution found. Well done by all.
The two gentlemen (Jason ans Griffin) that worked on my parents plumbing were outstanding. They were efficient and answered all my parents questions. We called Comfort Mastets late Monday and the repairs were fixed Wednesday (very promptly). Thank you again.
Ron is a great guy. Very professional and very thorough. Took care of all my needs and more!
We had HVAC, water heater, and other plumbing problems happen at our house all at once. Comfort Masters was prompt, professional, friendly, and affordable. I very much appreciate Michael and his responsiveness and friendliness throughout the whole process. Michael, Noah, Isaiah, Wade, Melyke, and the whole Comfort Masters team were great and easy to work with—thanks y’all!
Isaiah, is the best! He was quick to diagnose plumbing issue, worked quickly to remediate plumbing issue and was conscientious to clean up after he had finished. He is top notch!!!!
Comfort Masters saved our weekend with family! Tyler got our AC working so quickly and was amazing. Comfort Masters will always have our business!!
Isaiah was very informing with the questions that I asked, fine young man who portrays himself as a leader and always looking to get the job done right. He to talked to me reassure that I choose the right company for the job. Very happy in general and defiantly will have this company in mind next time.
Comfort Masters always does a great job for us! Ron Murdock came this morning and checked out our heat pump and he was very professional, polite, and did a great job!
Very good experience! Great communication and Jason is a very good employee. He even fixed a part of the toilet that I did not submit a request for. Overall great experience and very happy with Jason’s help
Comfort Masters just installed a new mini-split at our house for our garage. It is working great! The work was completed quickly and efficiently. Thanks guys.
Jason is a master of his craft, his services were highly valued and I couldnt thank the comfort masters team enough!!
Sam (not me I promise) came out to fix our AC super fast. He even came out in the rain just so we didn’t have to go through the long weekend without AC. I highly recommend.
Isaiah was professional, courteous, and fixed our issue quickly. He also provided knowledge for avoiding the issue in the future. Great job
Comfort Masters is, HANDS DOWN, the best AC, Plumbing and Heating company in West Texas!! Theyre customer service is next level, the employees and technicians are very very nice and helpful, and their response time is, 10/10, the best in the industry!!!!
Did an awesome job. Friendly, explained everything! Very efficient and knowledgeable.
I got home today at 11am to find the condenser unit wasnt kicking on. Tanner showed around 3 and immediately got to work to fix the problem. Have cool air and everything is all good!
Isaiah was super helpful, he not only fixed my plumbing problem but also explained to me how it happens. Very thorough and would recommend
Tyler was very thorough to check out our concerns and explain everything in detail.
Isaiah is so professional and smart! Very efficient and knew the problems. Really enjoyed having him in my home!
Not gonna go the speed limit or use turn signals then just cut you off and almost cause an accident, wouldnt trust them with anything in the home if this is how they are on the road
They are great very professional and knowledgeable I will always use Comfort Master Pluming
Isaiah handled everything professionally and really did an outstanding job. You can really tell when someone works and when someone passionately works and you see that he takes pride in what he does. Thank you to Isaiah!
I love Comfort Masters Heating Air Conditioning & Plumbing. They are excellent in any job they are installing or repairing; very professional and courteous!!
Jason did great timely work! Very nice guy, was friendly!
Scott and his team are fast. They got my hot water heater fixed so fast my wife didn’t even know it was broken. Now that’s fast! If it’s broke, call Scott.
Isaiah came to my house Friday and diagnosed my plumbing issues very rapidly and got straight to work to fix my issues definitely calling comfort masters again very professional and efficient
Ron came out quickly after hours to get our AC back up and running. Great customer service and kept us informed the entire time! Thank you Ron!
Have used this company for several years for both plumbing and ac/heating issues. Excellent service always from both Sammie and Tanner my two favorite employees. I highly recommend comfort masters !!!
Tyler was great..he answered my questions and got my furnace ready for cold weather. Thanks, Tyler!
Isaiah and Amber were quick to diagnose my plumbing problems really young and proficient individuals. Would highly recommend!!!
Very satisfied with Jason and Tanner. I always count on Comfort Masters to come out quick and get the job done
Had a great experience with Kyle and the installers. Everyone was very attentive to the work and care of my home. Theyd ask me if I liked the way something turned out and check in. Id recommend having them out to service your furnace and A/C.
Isaiah was quick and reliable. I would definitely recommend Comfort Masters because of him!
Isaiah and Amy did a wonderful repair on our sink. They were very professional.
Great customer service. We will continue to use Comfort Masters.
Jason did a great job and got us all taken care of!
Jason was great, informative about the issue & got it fixed. Would recommend.
Avoid this company! Seems like the positive reviews are fake....Poor customer service at its finest! Techs were rude and they did nothing to fix my air conditioning problems, even though all that was needed was coolant for a temporary fix until further repairs could be done. One rep lied to me and said that nothing could be done for another 5 days, even though the temp inside was 87 degrees. They dont care and they treat customers like trash. Do yourself a favor and avoid this place. Spend your money elsewhere. Another business came out and filled my air conditioner with coolant until they could fix it. This is a horrible company with rude people working for them. Avoid this place and use someone that cares...
Referred to Comfort Masters by a neighbor. They came out immediately since I had a gas leak and replaced the line. It was an involved process but they handled it quickly, efficiently, and smoothly. Very professional, great quality work, reasonable price. Could not have turned out better. Jeremy, Chelsea and crew were incredibly polite and helpful - did a super job. Totally recommend them!
Isaiah and Amber helped me out they saw me stuck on the side of the road and helped me safely to get my car up an running I really appreciate them thanks guys
Our AC stopped cooling on the hottest day of the year so far. One company I called couldnt get a tech to our house sooner than 3 days out. Comfort Masters had someone at our door within half an hour, and the problem was fixed and our house cooling down again about an hour from my original call. Price was reasonable, everyone was courteous, and the work was done efficiently and well, from what we can discern. Would recommend and will definitely call again!
Sam was quick to come out and found the problem that other companies apparently keep missing. We should be fixed up now. We’re looking forward to cooler afternoons!
These guys are honest and helpful straight shooters - especially Ron and Sammy. Thank you getting my ancient AC unit working again and prolonging its life a little longer.
We love this company! They do great work. Everyone is super kind and professional.
We didnt have air conditioning for over a month. Called so many companies and they couldnt get it done. Comfort Masters came out same day and had us up & running! Matt was professional, quick, and helpful! Definitely our new go to cooling company.
Tanner genuinely cared about us and made sure everything wrong was fixed before he left.
Comfort Masters will always be the one I call.I have used them many times and I do tell everyone that this is who I recommend!!!Matthew L was the service guy they sent out to my rent house. He was so though and let me know exactly what the problem was and what needed to be done including how much it was going to cost. He went above and beyond his call of duty. These guys are the best. From the time you call in (to the office) for service till the time the job is done youll feel & see the professionalism and the pride these people have. Thanks to everyone@ Comfort Masters I really appreciate you all.
Dillon was awesome! They came the same day even though it wasn’t an emergency. He stayed for 15 extra minutes to try and explain to me how he fixed the situation and was so helpful!! Our r/o system was leaking and he identified the issue and fixed it within minutes. We love comfort Masters!!
We have had our AC/Heating out for a week and a half in our apartment. The maintenance here wasn’t able to fix it so finally they got a hold of Comfort Masters. They came in, quick and easy! They were able to fix our AC/heating system. We’re grateful for them coming in and taking the time to figure out what was going on.
Jeremy was awesome! Very cordial and professional. Was willing to show and explain to me what was going on. We chatted a bit while he was working and had a great conversation. Always a great experience with the crew at Comfort Masters. 10/10!
Comfort Masters was able to get to me pretty quickly considering everything going on. Sam always does a great job in getting us fixed up. He always is really friendly and is able to answer my questions. He did a great job.
I have used these guys twice now, for my Water heater that had to be replaced to my AC that just needed a new motor. Both times the techs have been friendly, professional and informative, giving me honest answers to my questions and what my options where within my budget.A down to earth company that respects their clients.
We needed our water heater replaced. It was under warranty but the heater we needed was hard to find. Josh talked to us over the weekend and explained how it would all work and he got what we needed and came over first thing Monday morning. Josh and the man working with him(so sorry I forgot his name!) were both incredibly kind, professional and knowledgable. They managed to change our water heater very quickly while also making friends with my kids. I couldn’t recommend them more
Outstanding service. Our AC quit right as the 3 digit temps were hitting. Matt came out and diagnosed a leaking coil. Showed me where it was leaking. He discussed all the options I had with me. Answered all the questions I had. I decided the best thing to do would be to replace the 17 year old unit. David and his crew showed up to replace it. They were there at the time they said they would be. Took about 4 or so hours to install a new AC. Everything was installed neat and tidy, just as it should be. Couldnt ask for better service. I highly recommend these guys.
We had several visits for several plumbing services, each time the guys out performed all previous plumbing companies. Not only was the service done by a very professional service hand but they took the time as a teaching moment for me and my wife. We’ve been homeowners for 40 years and never experienced this level of service from anyone. If you want it done by someone who treats you like a family member. Choose Comfort Masters Heating and Air Conditioning!
Highly suggest using Comfort Masters for your needs. I’ve had Josh come out to our house a couple times now for different reasons and he is always very professional and knowledgeable. I feel confident knowing I can count on them when my family is in need. Thanks for all you do!
Repair tech was amazing! Squeezed me in on what I know was a very long day for him. Came out and stayed until he figured out the problem, froze up. Said if I needed him tomorrow, his day off, call him. Turned out I did have to call him, he lost his day off so he squeezed me in again. Determined to find my issue, he went over everything and did find the issue. Fixed and working great! From the original install to my service call, this company is AWESOME!
I had a clog in a bathroom and Jeremy with Comfort Masters was efficient, friendly, and clean cut. I appreciated the fact that he called approx 45 mins prior to arriving at my residence. First great impression and experience. Will definitely use Comfort Masters in the future. Thank you, Jeremy!
Called Comfort Masters in the morning, showed up within an hour. Diagnosed the problem with my unit and gave me a quote for the repairs. Completed the work the same day. Would highly recommend Comfort Masters for your A/C & heating needs. Thanks Michael & Anthony!
Scott’s crew was at my house in under an hour to work on my a/c on one of the hottest days of the year. Dillion was able to diagnose the problem quickly and had all up and running in under an hour. I was impressed by the professionalism, thoroughness and quick response shown by all representatives I interacted with at Comfort Masters, so much so that I signed up for the preventative maintenance program!! Great job!
We called for low water pressure in our bathroom. The technicians quickly diagnosed and resolved the problem. They were knowledgeable, professional, and friendly. We will definitely use their services again if needed.
These people were great! Tony managed to get me in the same day I called for a repair to a natural gas line. They were quick, well priced, and very knowledgable. He answered all of my questions and explained everything that he did while he was doing it. I would definitely recommend them!
Comfort Masters was great to work with. They communicated well, were very efficient, and were reasonably priced. They removed and replaced my hot water heater within two hours. I highly recommend them!
I am so impressed with the way Mike handled the situation. Saved me money and provided me with a lot of insight about my A/C system and potential future expectations. Bottom line - got the job done, professionally, at a very fair cost. I will use Comfort Masters every time.
Jeremy was very professional, knowledgeable, and likeable. His service was excellent in every way. Great job and service!We will definitely recommend Jeremy and company in the future!PS: Jeremy needs business cards.Sincerely, Brenda Henson
I have used Comfort Masters many times for both commercial and residential services and have never been disappointed. Their team members are always friendly, professional and responsive. Would highly recommend them to anyone
Sam and Sam did an awesome job. Professional. Timely and very helpful.
Dillion was very friendly, courteous and knowledgeable. He worked on our water heater pump leak. Thanks so much for repairing our leaking water heater pump issues. We are following his recommendation of a timer on our automatic heating pump system. Also a thanks out to Sam who came by and turned our heating pump off until leak could be repaired the next day. Thanks to you all for helping us.
At first, they were great to work with. they came out in a timely manner and the guy that gave us a quote was great. However, once they had us on the hook to get the work done, I had to wait well over an hour for the service guy to show up, after he had told me 30 minutes. Then upon calling and talking with a customer service rep, they guy began to argue with me and basically called me a liar over the phone. Extremely unprofessional. We will NOT be doing business with them, and neither should you if you value your personal dignity and time.
Our heater stopped working, and someone came within a couple hours. I missed his call, but he came anyway which I appreciated very much. He found the problem, had the part because he’d anticipated it might be the problem, and informed me after he’d installed it to test that it would fix the problem. I still had the option not to accept it, but this was an efficient way to take care of it. He was very professional and friendly.
Joshua can to my house to help out with the heater. He was on time and very respectful. Told him of our problem and he went to work. Found that out that I had a dirty air filter that what my problem was and a simple fix. Very honest company and personal. I would recommend this company to any one. Thank you
We have been using Comfort Masters for all of our plumbing needs for the past 3 years. From our rental property, business and personal home they have always been prompt, clean and above all else reasonable. There technicians have always been very knowledgeable, clean and very professional. There is no reason to call anyone else. These guys are the best!
I am forever thankful that I am a Comfort Master customer. The every six months HVAC maintenance and water heater maintenance is worth every penny. Your employees have always been courteous, professional, respectful. Matt is no different. It was a pleasure having him do the maintenance today.
Our A/C quit cooling on Sunday and I called around until I could find someone available. Jeremy was on the spot right on time. He was courteous with our home and was thorough with his inspection. We’re back in business and couldn’t be happier. Thanks to your whole team!
We have had a great experience every time we have had to call Comfort Masters. They take care of our problem in a timely manner and their employees are great! We highly recommend using them for any needs you have!
Mike E with Comfort Masters Plumbing came in response to my call concerning two leaky outside faucets at my mother’s residence. Mike was punctual and courteous. He explained what needed to be done before the repair and repaired both faucets. The cost for repair was reasonable. Because of Mike’s friendliness and professionalism, we will call Comfort Masters for our plumbing needs.
Very fast, professional service. Polite young man capped off an old gas line in our house. Many of my friends use Comfort Masters as they have a great reputation and for good reason too. I will use them for everything I can in the future. Thanks!
Got through to a person in the office immediately. Mike, a technician arrived same day and had our heater running within an hour. That is including the time it took to get the needed part. The personnel at Comfort Masters are kind, knowledgeable, and efficient. Thank you!
Our AC went out on Friday evening. We reached out to Comfort Masters first thing on Saturday morning and Dillon was at our home by 10:00am that morning. Dillon communicated when he would drop by and was very professional and courteous. Top notch experience all the way around!
I have used Comfort Master many times in the past. I used them at the 1st of this year & it was a horrible experience. The workers that came tore up my yard, and didnt put the dirt back down. My husband was very upset because he works hard at keeping our yard looking good. He called them & asked that they come fix the yard. Well that never happened, so someone else had to fix what they messed up. While I was inspecting the yard, I followed the trail to the back yard where they also had to dig up & I see that they had put a water faucet not even a foot from where I already had a working faucet. I never thought anything else about it, until the summer came & I was putting weed and feed down & was about to water my yard. I keep turning the water faucet & nothing was coming out. Long story short the worker decided that I diddid need a water faucet in my front yard, and I needed 2 water faucet in my backyard side by side. My husband and I were really disappointed on how we were treated by Comfort Master after using them as many times as we had!
Just moved into a new house. Discovered a problem with the AC. Tried to use the company that had been taking care of the equipment with previous owner. They were horrible and over priced. I called Comfort Masters and had everything fixed and running with in a couple of hours.
We have mini splits in our home. Comfort Masters worked to find the problem with our indoor unit. Sam and Michael took the time to diagnose the problem and then install a new unit. They did not stop working until problem was solved and our house was cool.
Comfort Masters are just great! From the technicians to Chelsa scheduling the service calls, there is not a better team in Lubbock. I really appreciate the prompt service and quality of their work. Thank you!
Jeremy came and fixed a plumbing problem in our bathroom. He was pleasant and seemed to take special care in doing the repairs correctly. In fact, I think the whole sink and drain system works terrific. It even sounds better as the water runs through. Lol.
My elderly aunt received the most DISGUSTING service from this company. They did her inspection prior to her buying the home and said there wasnt much wrong with the plumbing and quoted around $1000 for repairs. She was charged over $1000 and next to nothing was repaired! I was in the home when they came to fix her plumbing issues. Brian charged her an exorbitant amount for fixing her plumbing issues. He said they repaired her dishwasher which was never fixed! He said he charged her for fixing the plumbing in her bathtub which they never did - the bathtub still does not drain at all and is completely out of order. He said they fixed the drain in her entry way which they never did - it is still backed up and leaking sewage! He said they repaired a toilet in the entry way which doesnt even exist. Brian REFUSED to provide a breakdown of services and costs provided. The plumbers forgot to bring the Shop-vac and snake when they came to fix the drains that were clogged (which they couldnt even repair) so they had to come back a second time. I was personally told by one of the plumbers that this was THEIR error and that she would NOT be charged for a second call-out which they later denied saying. They took advantage of her. Do not bother requesting services from this company, they dont know how to fix anything and will charge you for it anyway.
Excellent service!! Tyler was very helpful
Jeremy and Dillon were very professional and knowledgeable. They knew exactly how to fix all of our plumbing needs and we had a long list. Would definitely recommend comfort masters!!
Matt was very thorough and friendly. He checked everything out and found that we needed more refrigerant. It was filled and I paid at that time and he was on his way. Great experience. We will use them again.
We are very pleased with the quick nresponse to our need. Sammie was very polite and patient to explain what he was doing and solutions to our problem. He was kind and pleasant to visit with about our heating needs.
They were very helpful with my issue. The technician was very professional and answered all my questions. I have used them before and will continue to call them if I have an issue again. They took the time, figured out a solution to a problem that need to fixed. They worked on it all week, they kept in contact and did an fantastic job.
Jeremy and Dylan are life savers!!! Our water heater went out Friday morning and they hunted for one and had it installed and working before 5:00PM. They were hired through our landlord. When I’m the one paying the bill I’m definitely gonna go with Comfort Masters.
Jeremy came out on Labor day to help us out. He was friendly and thorough. Ive used comfort masters for years and they are always kind and helpful!
Dylan did a fine job installing a new natural gas water heater. He was professional and knowledgeable. We are very pleased.
Called about a leak under the kitchen sink. The first person I spoke too was Chelsey. She was very sweet and assured me that they could take care of it same day. Within 15 minutes Dillion called and said he would be at the house in 20 minutes. Dillion showed up on time and fixed both cutoff valves in less than 20 minutes. Couldn’t be more satisfied with Dillion, Chelsey and Comfort Masters as a company. Highly recommend.
Brian had to come out several times in a matter of weeks unfortunately. Every time he was very friendly and knowledgeable. After years of plumbing troubles, he’s the only one that kept at it until he figured out the problem. He also hounded the city until they came and fixed the issue. We are very thankful for his patience and awesome attitude! Thank you Brian!!
This is my second time to use Comfort Masters. I had a plumbing issue with a small leak on my water heater. I called my regular plumbing company that I have referred two slab leaks to and used faithfully for years. They couldn’t “fit me in” until after hours or over the weekend. My wife likes hot showers and that wasn’t going to be an option. She works out at the feed yard and hot showers are a must at our house! I wasn’t even aware that Comfort Masters also had plumbing services until a co worker mentioned /recommended them to me. Long story short, they had a plumber at my house within and hour, the leak was fixed and my wife no longer smelled like feedyard. Comfort Masters is the best!!
I called Comfort Masters because my A/C wasnt blowing cool air. They were quick to come by the house and proceed to tell me my unit was too old to repair and that I needed a new one. I got a second opinion and found out my unit was not too old to repair and all it needed was a good cleaning and a little Freon. Dishonesty is one of my pet peeves! Always get a second opinion!
Timely, professional, doing honest, thorough job.As we are facing some intermittent issues, Dillan dropped what he was doing, to cone again and follow up on his work, addressing the new development.Very happy with this company and Dillan!
I appreciate Chelsey for helping me with all of my questions prior to scheduling and Sammie for very detailed work, excellent advise and great communication. I will definitely use them again in the future. A+ service!
Excellent company - we use them for all our plumbing and heat and air business! Prompt, honest, and the most pleasant and polite service technicians! Jeremy was great! I would highly recommend them !!
Matthew is an exceptional young man who ascertained the problem and corrected the problem. Well mannered, polite and knowledgeable. I will certainly call these folks again if the need arises.Ben Durham
The technician that came to make repairs on my faucet outside was “outstanding”. He evaluated the issue and stated that he could make a complete fix of issue. Repairs were done very well
Absolutely amazing service and people. We use them for all of our plumbing and A/C needs. Highly recommended!
This company has consistently been out to our home with quick and friendly service at prices that have literally been a quarter of those quoted to us by other companies.
The crew at Comfort Masters has been taking care of our heating, ac, and plumbing needs for over 20 years. I highly recommend them.... Steven Tisdale... Collision King
I had a great experience with Comfort Masters. Dillon was quick, professional and provided the best customer service I think anyone could provide.I highly recommend.
Amber and Issa was very polite and knowledgeable and quick to service
Jeff was extremely helpful and even made a follow up call to give us one last tip on replacing out thermostat. Thanks for coming out to our home so quickly too.
I’ve had good results with these guys. They’ve always taken care of me. Only thing I can say is with the exception of 1 guy that has came out to do my annuals that’s I’m not sure that they know exactly how my system operates and therefore all but 1 has performed it differently. May not mean anything but for peace of mind I like consistency.
Great customer service. I called several companies looking to see who I wanted to install my new system and these guys beat everyones price by hundreds of dollars. And everyone I spoke with was very friendly and eager to help.
My dad used them for years.... and now I do the same. Great, fast, efficient service. Would reccomend. AAAUpdate - Another reason why I recommend them. Out and fixed same afternoon.
Sam was very thorough in checking my ac units.He fully explained what he was doing or was about to do.They got to my problem in a very reasonable amount of time even though it’s peak ac repair season.
Josh did an amazing job. He was super helpful and informative and kept me up to date at all times during the repair.
Matthew and Sam were professional, timely, and polite. They took care of our issue and then some. There was a slight complication and they handled it without adding extra stress for us.
Joshua was a great person who took the time to explain what he was doing. I have used Comfort Masters before and will continue to use them. Thank you Joshua
They came out quickly and addressed all my concerns. Very professional, efficient and didn’t try to oversell me. Excellent prices and I would use them over and over again and recommend to my friends.
This company is the Best. They have done work on our air and are always on time. They explain what they have done and answer all questions. Very professional and extremely reliable.Thank you for you time in this hot weather
Our technician assessed our problem, was EXTREMELY courteous in explaining the issue, what needed to be done to repair it and handled the whole service call very well. CMasters came highly recommended to me and I would highly recommend them as well based on how my technician handled our problem.
Called comfortmasters within 15 minutes they were here I had a problem with my heat strips not coming on sam andJosh were like peer professionals they had me up and going in no time at all they were like doctors on a sick patient I would recommend them to anyone thank you Ken
They showed up on time and took care of the issue. Been using them for years now. I recommend them.Matthew was a big help and was very knowledgeable and diagnosed problem and fixed it.
Toby came out today after I had 2 other AC guys try to get me to purchase a new AC. Toby did not pressure me in anyway to purchase an AC. Honest man I will definitely use them from now on for all my ac needs!
Dishonest company that doesn’t honor their warranty claims. Do not use them.
Comfort Masters is always on time and on point. I trust comfort masters with all my HVAC and plumbing issues. I would always recommend Comfort Masters.
I have used Comfort Masters for years for HVAC and Plumbing. They are prompt, courteous, and knowledgeable. I recommend them for residential and small business use.
We have always used Comfort Masters. They are very courteous, professional and knowledgeable. We highly recommend them.
Very prompt, courteous, and professional. We have used them for quite some time and are extremely pleased with the quality of their service and their technicians.
Matt has serviced our AC twice now and is very professional and quick. He is friendly and very knowledgeable. Thank you Matt!!
Matthew and team showed up were amazing and professional. They were timely and helped our issue with a days notice.
So happy we found Dillon- he was professional, helpful, and walked us step by step through a tough situation in our home. Would recommend.
Isaiah and amber were great they were very helpful
Josh was prompt and courteous. Had A/C cooling in no time. Explain his work and showed me the defective part.
I always call comfort masters and they never let me down! They are super friendly and honest. Response time is incredible!
Amazing service and a fair price
Scott and his staff are a great team working hard to provide the best plumbing, heating and A/C service in town! They have always done us right!
Isiah and Amber were fast, efficient, and HONEST!
Excellent job! Completed the work on time and within the estimate. Which, by the way was less than others.
Jeremy and his associate Found my Back flow and did the required testing. They were friendly,professional and very helpful.
Been using them many years. Always prompt, clean, and excellent. Got new water heater this time.
Prompt, profesional, cordial, efficient that about sums it up. Nice too! Mathew changed our garbage disposal and gave us good advice.
Sam took the time to repair it right! AC WAS struggling in 100+ weather. Sam carefully diagnosed the problem and our house was cool again - Thanks Sam!
Water heater quit working.He was able to diagnose the problem and repair it.He was very professional and did a great job.
Replaced capacitorMichael was efficient and knew what he was doing. Nice to have the same person come to your house more than once.
One of the employees knocked an expensive camera off of a shelf. It fell facedown. No one said anything about it. I am out a professional camera. They are not cheap.
They responded quickly and determined the problem wasn’t a plumbing issue. I was thankful that they determined that without more invasive techniques. That saved me a lot of money
Matt is very professional and i will use Comfort Masters for all my heating and AC issues
Joshua was great! Very thorough and friendly! God bless him and his boys!
Edited: had an issue with a bill. Was contacted by Blake who resolved the issue promptly
If you have all day to wait on them because they will call you 20 minutes before they head your way; then consider using this company.
Professional, prompt, and courteous. Highly recommend Comfort Masters!
Thanks Jason for all your help!!
We have been part of the Comfort Club for several years and have always had a great experience with them.
Tyler did an amazing and thorough job.
We can ALWAYS count on Comfort Masters!For both for our personal home and our business!
They came And told me that everything was going to be OK Pulled out his $20 hand crank did not want to pull out the machine still charged me $100 told me everything was going to be OK I told them shouldve you used the machine he said he didnt to the water was flowing now my tub will not flow and I have the same problem and it only took 2 weeks from them trying to say that they fixed it And Im sure if I tell him the problem is still here and they never fixed it in the 1st place theyre going to charge me a $100 or more I would not use these plumbers again
He was super nice and answered ALL my questions and was very nice to my dad who was supervising him 😊.
The same driver of one of their trucks tried to run me off the road I call the office they didn’t care and didn’t work out a resolution so if you do call them just know they hire horrible drivers and are likely to bring those beefs from the road to your front yard God forbid someone from the road follows them to your house
I always use Comfort MastersThey are professional, always do great work and are friendly
Very responsive, professional and friendly. Great to do business with. Strongly recommend.
Plumbing issues amazing customer service. I will always use Comfort Masters.
Quick response and repair. I always have a good experience with Comfort Masters!
Wonderful experience with the repairs needed on my AC all done in a timely manner.
Our service person was professional and got the job done well and quickly.
They always do a good job and communicate well. Fair pricing as well!
They always come through for us whether its AC or plumbing issues. Honest, hard working, on time, great work.
Great service. Very thorough! I would highly recommend them.
Michael was very informative and a great company to use for all aspects!
Nice, informative, and fast
Comfort Masters always does a great job for us, always professional and prompt!
Very prompt and extremely kind and professional! Very pleased with the service i experienced!
Friendly, prompt and professional. We will be calling again when we need ac/heating/plumbing problems.
We love Comfort Masters. Best HVAC company around.
They are always professional and very responsive when I call. I highly recommend!
Jason is amazing
Comfort Masters gives top service whether for plumbing or air conditioning!
Repair air conditioner and service was very good. Courteous, professional and complete.