I hooked up with Goode brothers for their comfort club membership. Best thing I ever did! I have a very old unit that has never been serviced and these guys did a most excellent job! They found a part that was hanging on by a thread and would have cost me a lot Had it gone out unnoticed. She sounds better than she has in a long time is cooling better and is all clean and shiny again. The air in the house is fresher now and the feel of it is nice again. Thank you, Goode Brothers
I can’t say enough great things about my experience with Goode Bros.! Our 23 year old outside unit stopped working and the technician discovered it could not be saved. Lance came out the next morning and explained all my options and answered all my questions. We decided to replace both the outside and inside units with an energy efficient unit. I had just had surgery and needed the AC to work as soon as possible. Lance made sure to locate the unit I needed and my installation was set for 8 am the next day. Mason and Tony were here on time and worked diligently all day to have us up and running. They were so professional and friendly and did an amazing job. Mason even helped me set up the app for the thermostat and taught us how to use everything. Anthony came by the next week to make sure everything was working right and to see if I had questions. Briana and Paige in the office kept in touch through the process, and Lance even checked back in to see if we were pleased with the work. I could not have asked for a better experience. If you need service or a new AC, do not hesitate to call Goode Bros! They are honest, hard working and will take the best care of you and your needs. Thanks to all of you for all you did for us!”
Jerron, the HVAC technician from Goode Brothers came to my house and promptly repaired our furnace. Very pleasant and respectful young man. He found the problem right away and replaced the part without delay. This is the kind of professional I like when having to have someone come to my house! Thanks Jerron Hadaway
My technician was quick to show up on Saturday and solve my thermostat problem with ease. He made sure everything worked properly before leaving. And he even cleaned my condenser coils a bit with a brush without me asking. Love these guys!
We had a great experience. They showed up on time. Very, very friendly. Mason and Tony showed us pictures as they cleaned the ducts. They cleaned up after they were finished. They went into the attic and verified that all duct work was in good shape. We will be recommending them to friends and family.
We had a great experience with Goode Brothers on our recent HVAC purchase and installation. Lance took us through the equipment selection process and answered all our questions on features and rebates. Mason, Tony and Perry did a very professional installation. They stayed late to finish the job on a cold day and made sure that we were familiar with the thermostat before they left. We got a follow up call the next day to check on things. Lance is handling the rebates which other companies wanted me to do myself. Everyone has been very courteous and helpful. We are enjoying the new unit. It’s quiet and comfortable.
I just bought a home and was having issues with the heater. Jarron came out and what am awesome knowledgeable honest guy! He explained everything so thoroughly. Fixed my issue at a very fair price. He went above and beyond what I expected - I highly recommend his services!!
Cody was very knowledgeable & thorough. He was patient with our questions, answering them all. He took the time to explain so much about our new system. We were so impressed that my husband contacted the company & requested Cody for our next scheduled service. Definitely will recommend him & Goode Bros. to anyone with HVAC needs.
Cody arrived within the hour of the office calling me and letting me know he was loading up his van. He was polite and even cleaned off his boots before entering the house. He was very thorough with explaining to me what he was doing and why. He showed me that one side of the breaker was bad, so he replaced it and the unit was working again. Great job Cody!Jacci, in billing, Thank You for answering my questions and being so nice and friendly on the phone.Again, Thank you Goode Brothers for doing an amazing job taking care of me, my family, and my friends!Just a friendly reminder to help avoid some expensive repairs, change your filters monthly and get your AC serviced once a year!
Best Contractor experience. The Staff for installation of our new system, Chris Bradford, Jacob Knapp and Perry Aaron were professional, courteous and thorough. Chris is an excellent leader, and very efficient.The Duct team of Mason Goode and Tony Metton did an outstanding job, the before and after cleaning photo proved the work.I would never hesitate to recommend this business .A great team.
Anthony came today to checkout the installation of our new heating and cooling system.He did a thorough inspection and everything looks good. He ask if I had any questions about the smart thermostat or anything concerning the system. I told him I didn’t have any. The crew that installed the system answered all my questions upon the completion of the job. Anthony was very courteous and I highly recommend Goode Brothers Heating and Air Conditioning.
I strongly advise against hiring Goode Brothers Air Conditioning. My recent experience with them was completely unprofessional. During a $100 cleaning, the technician replaced a part costing over $300 without my authorization, a blatant disregard for standard practices. This is something I’ve never encountered in over 10 years as a landlord.When I raised my concerns with management, I expected them to address the issue responsibly. Instead, they were dismissive, defending the technician’s decision to bypass my consent entirely. This company clearly lacks basic professionalism, transparency, and respect for their customers.If you value communication, accountability, and trustworthiness in a service provider, look elsewhere. Goode Brothers operates with complete disregard for their clients’ rights, and I would never trust them again with any property I manage.
Goode Brothers have been servicing our heating and cooling units for approximately 10 years. They’re honest and prompt. Thanks to Cody and Harlon for restoring our large gas furnace last week when it was so cold outside! Thanks Team!
Chris and Jacob did a wonderful job on a much needed repair. They were thrown some unforseen challenges in the attic and they rolled with the punches and completed the job in a very courteous and professional manner. Great couple of guys and I couldn’t be happier with the immediate results. I would highly recommend Goode Bros. if you have any HVAC issues.
Always professional service. Office is so pleasant, technicians are knowledgeable. We get texts with arrival time and a picture and highlights of the technician that is on their way. They installed our systems when we built our barndominium and have been with us for 4 years. They even came out same day when my AC hiccupped the day of a family funeral and I had a houseful of people. Another time they responded within hours when I didn’t know how to turn on the emergency heat mode bc we have a heat pump. Honest pricing, trustworthy staff can’t say enough about this company. Always above and beyond.
Cody came to our home after business hours to help with a thermostat issue. He is professional, well trained and personable. He had us going and comfortable in no time. Cody’s wonderful and we highly recommend Goode Brothers
We love our new system! All of the installation work was done professionally and was completed on time! Joseph came out and made sure everything was working. He was very professional, answered all of my questions, texted me when he was on the way and was on time! I’m so happy with this business and strongly recommend them!
They came out very quickly to look at my AC unit. Anthony was very nice, professional, and explained very clearly what was wrong with the unit. He worked quick and efficiently to get my AC running again. Im very happy with the overall work, and customer service I received from the office as well as the technician.
I think the service guys that come out are top notch. They are very respectful and are willing to answer question you have. Just had a service guy out today for 6 month check up on unit. Awesome guy and very respectful. I raised the question to him and asked what all are you guys required to check due to him cleaning the coils on the outside unit. He gave me a run down Was surprised due to the last two tech did not clean the coils on the outside unit. However I was told by the last tech that the compasitor was weak on the inside blower fan. He quoted me a new one at $300 which you can buy for $25 on line. Raised an eyebrow. I asked the tech today what would a new fan motor cost for outside unit and he gave me a cost off the top of his head $ 500+. You can buy on line for less than $200. 11,000rpm. 1/2 horse motor. Look I get people that are in business are in business to make money. They have to. But when you mark things up well over 100%+. It should raise an eyebrow to the customer. I really like the service guys that come out and these guys are only following the guidelines that have been instructed to them from above. They are honest and hard working and caught in the middle. Good brothers rethink your business. It may be that I am to savvy and mechanically inclined and see the wait a minute versus others do not. As said great experience with the tech today. May have to rethink future business. I can share what was quoted today on the fan motor and other things. Removing the A coils for a cleaning. As said tech was just answering question off the top off his head while he was working. At the end he got on the web site and gave me real quotes on the questions I asked and the professional suggestion. You guys should be very proud of the techs you have. They are just the folks that have to share what that find and the PRICE They are caught in the middle.
Just got a new variable speed 4 ton Lennox system installed and I am extremely satisfied with the customer service. Lance is top notch and knowledgeable on what was best for my needs. He didn’t try to upsell me on the systems and wasn’t pushy about me buying. Logan installed the system and did a fantastic job in doing so. I always shop around and do my research before making a big investment and I’m glad I did. This company and their employees have high ratings for a reason.
I have no complaints with this company They maintain my unit twice a year. They are always above board on my unit’s condition and anything that needs to be replaced. Destin was particularly helpful, kind and professional!
Joseph and Lance from Goode Brothers were Knowledgeable and amazing! We are extremely happy with the service we received! It went so well I gave each of them a Grandma hug before they left. We would Highly recommend them!
We had to have two air conditioners replaced and received numerous quotes from various companies.We decided on Goode Bros., not only by quote, but by customer service. Their follow up call to us was key, asking if we had any questions or concerns in regards to the services.The Lead installer, Mason and technician, Tony were punctual, professional, thorough and hardworking. They ensured every detail was precise and did so with the utmost care and consideration for us.We highly recommend Goode Bros.!
Cody is a very polite young man. He wiped his feet when entering the house and was very knowledgeable concerning my heating and a/c unit. He explained everything to me and I was very pleased with this company.
Just recently had my HVAC unit checked. It needed a cleaning. They were very professional and did a fantastic job. Ive had Shane, Brett, Anthony and Chris for repairs or service. All great experiences.
Destin Besecke was very helpful with the questions I had. Helped direct me in the areas where my home needed repairs. I was able to also install a surge protector to help protect my home even more. He is a knowledgeable, professional and courteous tech! We are looking forward to the next time we have our comfort club membership service. Thank you Destin!
Destin recently came out and performed maintenance on our heat pump. He did an awesome job! Great service, as always!
Tech Joseph did a great job informing me of my system needs as well as other promotional information. He was very courteous and professional. He appeared to me to be kind and have a true concern for my household. Thank you Joseph.
Cody Viga did an outstanding job repairing our A/C unit.He located the problem, explained to me over the phone what needed to be fixed, and even had the part on his truck. He had my system up and running in no time.He didn’t try to “sell me a new system” because of one bad part.However when the time comes for a new system, Goode Brothers will be my first call.I called Goode Brothers because their employee Larry provides outstanding customer service to my 81 year old father.Thanks Goode Brothers!!
We.had such a great experience with Goode Brothers! We never felt pressured into any decision, but when we were ready to move forward with a new unit, they made the whole process easy! I also appreciate the excellent communication - I never had to wonder what was going on or when they would be there!
Joseph Jennings checked out the problem I was having with 1 of my units.He made some suggestions to improve my service and I agreed. He added the suggested items, and my unit is running great now. Joseph was very professional
Chris and Jacob came out and did an amazing job on getting us taken care of. Both were very professional and answered any questions we had. I highly recommend
Our tech Cody was courteous ,quick and efficient at doing his job. He also answered any questions that I had. Now my husband doesn’t have to deal with a hot wife 😁
This company has provided my HVAC needs since 2007. They continue to provide service with the sale. They are growing but still Deliver on time with quality. Cody has been my tech twice he is knowledgeable and cost effective, planning to upgrade the system they installed 17 years ago. Lance knows what you need to stay cool and comfortable.Thanks Goode Brothers team.
I cant say enough about how well Shane and crew take care of my family. Moms a/c decided to act up and I was confident I could just swing by and kick the outside unit and it would magically get back right. Well after that did not work I put in an after hours service request. I think Anthony must have been sitting in his truck somewhere anticipating my call! Lol he was there in a flash and made short work of testing and repairing and even washing out the condenser and had it back in service in no time. Anthony is an awesome guy, amazing tech and Im glad he was waiting for my call. Thanks fellas!
I highly recommend Goode Brothers for their exceptional service, expertise, and dedication to customer satisfaction. I was impressed by the manner, professionalism, knowledge, and courtesy of Jarron. Thank you for always responding in a timely manner & providing same-day solutions. The appointment scheduler was very kind as well.
We had a quote and got the appt scheduled. I thought we would have to wait until 2025 but they worked with us and got us in today where we would not have to take off work. Our unit was about 20 years old and we were in need of a new one. We were given plenty of notice and the time to do the job was spot on. We replaced our unit and had our ducts cleaned out. Mason and his team were AMAZING!!!!! He answered all of my 1001 questions with a smile and pleasant demeanor. We will continue to use Goode Bros and will recommend to others.
Jarron called when he was on his way and showed up early! He communicated every step of the repair, diagnosed the problem and repaired it quickly. Can’t ask for better service than that. THANKS Goode Bros!
Cody did an awesome job! Very knowledgeable about everything we had done to our furnace. The communication with the office is great! Highly recommend. Thanks!
I called Goode Brothers on a Saturday morning around 830. Our AC compressor was sounding off. Lance was on call that weekend. He got our info and headed to our house. He did a maintenance check up on the unit. Turned out everything was functioning normally. Peace of mind is worth its weight in gold. Goode Brothers HVAC company will be our HVAC company from now on.
Lance B. showed up on time, got right to work . He was very thorough, friendly and exceptionally professional. My unit is running and sounding better. He’s my regular serviceman from here on out.
Jaycob and Chris are the best!! Excellent service, very respectful and nice young men! Would recommend Goode Brothers to everyone I know. Keep up the great work!!!
Goode Brothers save the day and took care of us! Their prices are absolutely reasonable. Their employees and technicians are phenomenal and professional. The AC unit is outstanding! Highly recommended!! Dont bother calling anywhere else!
We had one of your competitors come to find the problem with our system. They came out four different times and used three different techs. They ended up saying we needed to replace our entire AC unit. Enter Jarron when we called for a second opinion. He looked at our unit and narrowed the problem down to two things. He was right!! He basically saved us from purchasing a new HVAC system, which wouldve been a great expense. I am so grateful for his attention to detail and professionalism. I only wish we had called upon your company sooner.
Technician Cody showed up and took care of things very quickly and professionally. Office scheduler was super professional as well. Great company!!
Jarron deserves a raise!!! He came to our store and fixed our heating within an hour!! He was very knowledgeable and helpful!! Going to recommend him everytime!!
Goode Brothers HVAC are just great people. Honest, dependable, reliable would just begin to define their work. We have been using th for well over 8 years and we would not consider using another company. They always make it right.
Everyone we met with Goode Bro’s A/C treated my wife and I with respect and courtesy. They offered several options, answered our questions and installed our new unit quickly. They are all well trained and professional. Our unit is working great, glad we chose Goode Bro’s.Updated service review - Had a temperamental thermostat. Wouldn’t you know, Tech arrived and it worked fine. He checked connections, tested it again. Made a call then replaced the thermostat.Great company, great employees.
Cody Viga came and saved the day. He spent the time to make sure I understood the issue and what was needed to fix it. I do appreciate this type of service and would recommend them for all your heating and cooling needs.
Cody Viga was very knowledgeable, courteous, and did a great job inspecting our system and corrected issues before the became bigger problems. Would definitely recommend him.
Goode Brothers always delivers quality service. Their technicians are top notch and very personable.
We had called that morning and Cody Viga came out that afternoon. He was able to diagnose and fix the problem and had the parts with him to fix !!! He was able to explain the problem and what caused the problem…He was patient with all our questions and was able to answer and explain what was going on.
Joseph provided great service in a timely and professional manner. We have had nothing but good service with Goode Brothers. We highly recommend them.
GOODE BROS recently installed a new Lennox heating & air unit in our home. Prompt, Professional & Reasonable are just a few words that describe the recent EXCELLENT CUSTOMER SERVICE we experienced! A HUGE THANK YOU to MICHAEL, JAYCOB, CHRIS & PERRY for a JOB WELL DONE! We definitely made the RIGHT CHOICE in choosing GOODE BROS!D HUGHESWHITE OAK
A young technician showed up at the appropriate time. Anthony is one of the most efficient, friendly, smart, dedicated, hard working young men having ever come to our house to find a problem and fix it. He explains in detail the work required and keeps the customer informed of the progress being made. Anthony is a work model for those training technicians. You may rest assured that Goode Bros A/C is in our book as the best A/C company in the area. The next time you need anything related to A/C, give Goode Bros. A/C a call. You will not be disappointed. By the way, ask for Anthony.
Cody quickly diagnosed my issue and repaired it. Very knowledgeable and friendly. Highly recommend this company and Cody. This is my new AC company. Thanks for yalls help!
Destin did a great job! He came by to do our maintenance service and was very nice and professional! Thank you Destin!
The technician was very knowledgeable and friendly. Great guy. Service and explanation of the service call and solution was above average. Will definitely use again.
Goode Brothers is amazing! Their tech Sam did a great job- got me fixed up! They were most efficient in getting to me - The repair took less than an hour and Sam was very professional , Knowledgeable and courteous. They have gained a customer from here forward!
Itis so great to have a company that cares as much for you as family then to send a service man as special as Josep, he rates a 6 star for his concern and hlp
Jarron did a wonderful job. He was VERY polite and fulfilled the job needed. The price was also very reasonable!I will absolutely be using Goode Bros again!
Lance showed up precisely on time & was able to find the part we have been needing!I always appreciate the cleaning & tune up they do!
A service company on time? Well it happened with Goode Bros. The service tech Chris Bradford was on time, friendly, knowledgeable & professional. He was very helpful and wanted me to know how much my business was appreciated. He explained what he was going to do & then did it. He even offered pictures of the finished work. I will use and recommend Goode Bros.
Destin did a great job. He provided us with helpful information.
Cody came out and checked a noise I was concerned about & reassured me it was working how it should be.He also checked out the whole system to make sure everything else was working properly and it was.Cody gave me a technical lesson on how the unit runs & what the symbols meant.Once again, he helped me understand my unit so I am comfortable with all the info on it.Thank you again for great service
Fantastic experience with a real pro! He not only fixed the issue he fully explained everything he did and educated me on the prevention of future problems. Jarron is a super people person! Best Repair person I have ever worked with!!!! Thank you so much!
Joseph Jennings did an outstanding job. Very professional and trustworthy. I would highly recommend Goodes to anyone!!
Jamas explained to me everything as he looked at the unit. As always, I will call Goode brothers because all your technicians seem to be very well informed and polite
Couldnt have had a better experience. Cody was on time and very efficient.
Destin was great. He was knowledgeable and personable and had our unit serviced in a timely manner. Highly recommend.
My AC quit on Monday, I started contacting HVAC companies that evening and followed up the next morning when they opened. I called 8 companies in East Texas. There were only three that called back and Goode was one of them. Price was not really a consideration as much as timing on getting new unit installed. Goode won the install by a couple of days before the competition. Mason and I believe Tony were my installers and they did a fantastic job. They were cordial, knowledgeable, and got the job done. Thanks to Lance, Paige, Mason, Tony, and I forgot the outside condenser setter. I will recommend you.
The main board went out on our new system and they took care of it in a timely fashion. Very courteous and friendly technician and phone support.
Goode Bros when above and beyond and delivered exceptional service.My AC went out the day before I was to give birth and the part that was needed for my AC was not readily available. They had several people in and out all day trying to get our AC fixed and when they couldn’t made sure we at least had units to keep our house cool for the time being. Came back promptly and had my AC repaired and cooling the day we came home from the hospital. Every service technician was so kind and helpful and went above and beyond. This is my second time using them and I cannot recommend them enough!
Harlon is always kind and respectful. Plus I love that I don’t have to worry about maintenance for our unit, Goode Bros. takes care of that for us!
So thankful for Goode Bros Heating and Air Conditioning ! Cody came out and went above and beyond ! Drain cleaning and new drain pipe and replacing the capacitor and gave me a new filter! Very friendly and very professional! Even signed me up for regular maintenance!
We’ve used Goode Brothers for years. We recently had them clean our air ducts and install an Air Scrubber on our heat pump. I would dust and mop, and the next day everything was dusty again. So we made the decision to get our ducts cleaned. Chris was so nice and even provided before and after photos of the duct interiors. I was amazed (and embarrassed) at the amount of dirt and pet hair in our ducts! I am so glad we made the decision to have them cleaned. The house even smells better. Chris was very careful to protect our wood floors throughout the process, and thoroughly cleaned everything before leaving. Great customer service and quality work. Highly recommend Goode Brothers!
Ive used Goode Brothers for many years now and whether its maintaining or a repair, theyve always been very responsive to get us up and going OR maintained when its just a tune up service. This visit today was a seasonal maintenance service done by Joseph Jennings (who is ALWAYS very professional and thorough) on the system Goode Bros. installed over 16-years ago, and its still running very well. Thanks Goode Bros. and Joseph for your efforts in putting the customer first, yall are 5-stars all the way!
Destin did a very thorough job servicing my parent’s HVAC system. He very professional and friendly!
Great job and very professional. Destin did a wonderful job and made sure the house was swept too.
The tech Joseph that yall sent out was very nice, very helpful and patient. He took the time to explain everything and was even helpful answering questions. Thankfully he did a second diagnosis to realize that the part that the other guy ordered was not even bad and didnt need replacing. Thanks to Jacci also for being so helpful and keeping me updated all weekend on the part that was ordered.
Huge Kudos to Jarron for not only coming out on short notice to get our AC back up and running in the sweltering heat on a Saturday evening, but he also found and diagnosed some issues we’ve been having with our current system for quite some time that other repair people have not caught. he is very knowledgeable, thorough, and excellent at what he does. Very thankful to have crossed paths with him and look forward to working with him again in the future.
Logan and his team were awesome. They were friendly, professional and answered every question in a way that was understandable. Their work was outstanding and done to specifications in perfect accordance with discussions held prior to work being done. The cost of services was exactly what was quoted and was more than competitive when compared to competition. When friends, associates and family are in need of HVAC services, you can count on my recommendation and referral. And, my recommendation will specifically mention Lance and Logan.
They men were very poly, respectful and worked tirelessly to get our new unit in. I highly recommend them.
Great service! Great explanation of what is happening with my system. Recommendations for repair. Outstanding customer service
Called with an HVAC issue on a Saturday of a holiday weekend and they came out within 2 hours and fixed the issue so we wouldn’t be without AC while it was 100 degrees out. Everyone we spoke with was incredibly responsive and so great work with. Highly, highly recommend Goode Bros!!
Love, love this company. Our ac unit started making a loud noise Saturday evening and I called Goode Brothers and they had someone out within an hour or so. The technician name was Joe and he explained everything as he was looking at it and found the problem quickly and had it fixed and ready to go in no time. He was very friendly and didn’t try to sell us stuff we didn’t need. We would like to thank Goode Brothers and Joe for fast, reliable service.
Absolutely amazing! Joseph was quick, efficient, and got us taken care of in no time. Highly recommend Goode Brothers to anyone!!
Great service and great work. From Briana in the office to the Tech’s to the install team. We had two new complete unites installed and couldn’t be happier!!!
Jarron, along with the Goode Bros AC family, are awesome! They were professional, efficient, and willing to explain the issues I was having. I recommend them for your AC needs!
We had an awesome experience with Goode Brothers. They were very professional and friendly. I would definitely recommend.
We are longtime clients of Goode Brothers, they always deliver exceptional service and products. Joseph was our technician today and did a wonderful job on maintenance, installing, answering our questions and explaining to us. We are happy with them and definitely recommend them.
Shane, Joseph, Mason and Tony what a great team they are! My mom’ had a freon leak in her wall and had been out of air all week. She had called several companies that couldn’t get to her in a timely manner. She is close to 80 years old and single. I called Goode and even though they were booked up they got to her that night to access the situation and the next day worked 5 hrs straight to get the job done! My mom bragged and bragged about their kindness, their professionalism and their work ethic. She was impressed with how they kept their work area clean! I live 2.5 hrs away and I knew Shane Goode would take care of my mom! Don’t waste your time calling any other companies! They are the best!
Very professional and friendly. We had a very tight space to work in and they did a wonderful job getting our system installed!
Sam was not at all helpful. The moment he came in he was asking for the manual to the thermostat. I asked him to give me a minute. He said I must have set it on a schedule. I never have. When I went to show him how I operated the thermostat he got very short and an attitude with me. He then proceeded to yank up the sensor and said your problem is you have a clogged drain line. So what can I do??? He said I was getting and attitude and went to his van to call his boss. (I was not) Never ever have I had a technician with Goode brothers have this kind of unprofessional attitude with me. He came back to the door and asked do i I want my problem fixed??I said yes if you can come in and help without an attitude.He picked up his stuff, turned around and left.How unprofessional is that?So he e can’t do his job without getting short tempered or helping customers?Goode Brothers is Great but this guy Sam is NOT.Update 6/25—-Joseph and Jarron took good care of ME and serviced my AC like professionals! This company is GREAT!!!’It was just an experience with one bad apple, Sam.Joseph and Jarron called and came out very quick and made sure my 2 year old unit and thermostat were working efficiently.Thank you guys and Good Brothers for the WONDERFUL service!
I called on a Friday night late and they came out the very next day to work on my air conditioner. Joseph was very nice very informative and you could tell he knew his job well. He got it Fix for me and the price was great
If you’re in need of a heating & air company, this is your team!!!Goode Brothers goes above & beyond with their attention to detail, knowledge, understanding and overall customer service. It’s apparent that their focus is on providing outstanding service to their customers and the community.They even provided temporary window AC units while we waited for my new home unit to arrive. Again thinking of your customers, so they don’t have to suffer in this summer heat!A BIG shout out to Mason, Tony, and Anthony for all the help! Exceptional service from beginning to end!!
Harlon was very nice and was out to fix our ac on a Sunday within just a few hours of me calling him!
Fast response and good customer service. Our heater now runs like new. Thank you Lance B.
Came to Grace Hill Nursing Center in Hughes Springs to install a new Furnace that we needed and did the annual preventative maintenance and CO check on all our systems to get us ready for the colder days to come. Our residents and staff do not only appreciate the hardwork these guys do, but are very Thankful how quick they are to take of us
I’ve used Goode Brothers for possibly 20 years. They serviced my units in White Oak and now in my Longview home. I appreciate their personal and professional attention. I’ve always felt confident in their work and I believe their fees are fair and competitive. Their after hours service has always met my needs as well. Brian was my service tech today and he took care of everything with professional, friendly and attentive service. Thanks Goode Brothers!
Cody was very knowledgeable . He did an excellent job and was very informative. He let me know about what my problems were and made sure everything was good before he left.
Chris and Jaycob did an awesome job highly recommend Goode bros for any heating and ac work
Theyve had some great techs over the years, the office can get chaotic it seems, but we got it done in the end. The Brothers themselves can be difficult to work with an seem to have an air of superiority. After making my last payment, last month, the unit stops cooling, they were going to get me a coil under warranty, and discounted the installation labor, but with service call was still $1000, my mother said something about a lawyer and I said no, but if this continues, the Bible says eye for an eye, apparently the Bible is a threat to them as they promptly told me they wouldnt do the job now ! Adding this to my review now, in response to Shane, My voice on phone was elevated and I was struck with yet more sticker shock in this economy. I may have used a blue word or two, but nothing derogatory about anyone. As for threats, I assume you mean my bible quote, for that I accept it may not have been appropriate. After your shocking call the next morning, I called back twice, just trying to make sense of things. Leaving a comment on my comment about how youre changing what you told me on the phone is sketchy, A more professional approach could have been to contact me directly with changes, or sent a letter with the plan. So, forgive me if I now add feel lied to by the owner. Ive always been happy with the work Ive had done by yall, but if asked, I couldnt say I would recommend yall. Thats about it, best of wishes to yall. Karen, huh ? you are a true professional sir, Im over it, keep the money, if this is how you run your company, youll probably need it soon enough.
Our service tech Cody Viga did a fantastic job. Hes very knowledgeable, very conversational, explained everything. Got it done right the first time. Highly recommend Goode Brothers and Cody!
Harlon Hall was friendly and professional. He checked the unit inside/outside. We were happy with his work.
Goode Brothers have always met all of my heating and air conditioning needs. I would recommend them to anyone
Excellent experience. A/C tech was knowledgeable and efficient. He quickly diagnosed the issue and repaired it. He was both friendly and courteous. He answered questions happily during the process and was directed in his answers.
Cody was 10/10 amazing. He went above and beyond. My unit was a little covered in some sharp vines that I couldn’t get. He pulled those out, removed a wasp nest, cleaned my vent, all that crazy. He was very kind and professional. I recommend fully!
Quick response. Gave us a window for arrival and then contacted us before he showed up. Gave several options to choose from regarding repair or replace.
Once again…great service from Joseph. I keep hearing great things about Goode Brothers from others and I’m happy to say we use them. Thank you for helping us out today. We really do take what we have for granted sometimes and these temperatures are crazy.
Best AC company weve ever used. Fast, efficient, and great service technicians. Samuel came today, serviced the unit and filled us in on our unit is doing. I would recommend Sam at Goode Brothers, hes polite, and very knowledgeable. Thanks Goode Brothers for taking care of is again!
Jaycob and Michael installed my new heating and AC unit today! Mine went out yesterday and they were able to install it right away. Price was right and Goode Brothers was able to connect me with a great finance company. Whew! These young men were professional, respectful and hard workers. I can’t say enough good things. Thank you so much for all your hard work.
Anthony, With Goode Btrothers did a great job. Took his time and was very thorough. Would highly recommend this Company for your AC needs. Price was very reasonable also.
Excellent service. I was very pleased with my AC service from Goode Brothers. First they were able to come a day earlier than expected and were right on time. They did great work and the technicians were very personable. I would recommend them for all of your AC services.
I called Goode brothers for cleaning and maintenance on my A/C & heating systems. Sam who came out to work on the units was very knowledgeable and friendly. He was very patient with me and answered all of my questions, trust me I had a lot lol!😅 Anyway after learning from Sam of how it could help clean the air we are breathing I also had an Air Scrubber system installed in each unit. He was able to do it today! Now thats service! The air already smells so much cleaner! If you are needing A/C or heating work/maintenance I highly recommend using Goode brothers!
The ladies in the office worked hard to get me on the schedule for the closest time. Cody is always the guy that comes out. Cody is very personal and professional. I only needed a wire reattached from a weed eater fight. Cody had it done extremely quick with going above and beyond to make sure it shouldnt happen again. Thank you Cody
Joseph the repairman was very polite and answered all my questions gave me some options to look at.
Mason and Tony are awesome. Showed up on time and ready to work. They completed the job under the estimated time frame and answered all my questions. If you are in need of a new AC I highly recommend calling Goode Brothers and ask for Dakota.
I would recommend Goode Brothers to anyone who is wanting amazing service for their air and heating needs. They do a great job checking out your units to be sure they are running like they should. Technicians are very knowledgeable and courteous. We appreciate the work they do for us!
Absolutely fabulous! Jarron was very informative and helpful!!! You have our business now because of him!!
Great experience, the young man explained everything to me and he was really nice and professional.
Technician was great, pricing a little high . Suppose the pricing is probably comparable to other companies.
Service tech was punctual, professional and job was completed within a timely manner. Would definitely recommend
Great service today. Showed up on time, explained everything he did and got the problem resolved quickly.
Joseph was so nice. He was very informative. When we asked a question he did not mind taking a moment to answer or explain. Great job Goode Brothers for having such good workers
Anthony with Goode Bros examined and diagnosed the issues we were having with our gas fireplace. Our GC that installed the fire place wasted months messing with it, and Anthony figured it out within an hour. He only took that long because he thoroughly went through the entire thing before determining the ultimately very simple fix. Anthony was very courteous and professional.
Cody arrived on time, was very friendly and courteous. Answered all questions and concerns about services provided and what he was doing. Would highly recommend Goode Bros for services received rendered.
Cody was very informative with all my questions. He worked efficiently and solved issues with both of my units. I highly recommend Goode Bros from the office staff to the technician I was completely taken care of. Thank y’all!
Very satisfied with Goode Bros, Chris and Perry did a great job on the removal of my old system and the install on the new system, cleaned up everything before they left. Recommend them highly for AC and Heating work.
Goode Bros is a great HVAC company and Joseph is one of their best techs. He services and maintains the units at our properties with promptness and professionalism. He is friendly and very informative. Were very happy with the customer focused service he provides.
Wonderful AC technician knowledgeable with what he knows to do repair two ACs for us today nothing but round of applause and five star for him. Thank you.
Jarron was super helpful and professional. Goode Brothers has been our go-to company for any HVAC need for years and has never disappointed. I would highly recommend them and Jarron as your technician!
I recently had the pleasure of working with Goode Bros. for a complete HVAC system installation in my home, and I am beyond impressed with their service. From the initial consultation to the final installation, every step of the process was handled with the utmost professionalism and care.**Professionalism and Expertise:** The team demonstrated exceptional knowledge and expertise in HVAC systems. They took the time to thoroughly assess my home’s needs, provided clear and detailed explanations of the best options available, and helped me choose the most efficient and cost-effective system. Their recommendations were spot-on, and I felt confident in their expertise.**Customer Service:** The customer service was top-notch. Scheduling the initial consultation was easy, and they were incredibly accommodating with my schedule. The technicians arrived on time, were courteous, and treated my home with respect. They took great care to ensure everything was cleaned up after the installation, leaving no mess behind.**Quality of Work:** The quality of work was outstanding. The installation was completed efficiently and to a high standard. The technicians paid attention to every detail, ensuring that the system was installed correctly and safely. They tested everything thoroughly and took the time to explain how to operate the new system, ensuring I was completely comfortable with it before they left.**Follow-Up:** What truly sets Goode Bros. apart is their commitment to customer satisfaction. After the installation, they followed up to make sure everything was working perfectly and that I was happy with the new system. This level of follow-up and support is rare and greatly appreciated.**Value:** Considering the high quality of service and expertise, the pricing was very reasonable. I feel that I received excellent value for my investment, and I am confident that I chose the best company for the job.In summary, I highly recommend Goode Bros. for any HVAC needs. Their professionalism, expertise, and dedication to customer satisfaction are unmatched. My new HVAC system is working flawlessly, and I couldnt be happier with the entire experience. If you are looking for a reliable and knowledgeable HVAC company, look no further.
Joseph - once again an excellent job. Not only did he fix the heater, but he fixed the A/C problem he had notice a while back and I had him wait to do, so we got two done at once. Think highly of him as both a person and a technician.
Jarron came out after hours interrupting his dinner with his family to make sure our unit was in working order after hearing an unusual noise from our outside unit. We very much appreciate him taking time away from his family to make sure ours is ok. I highly recommend Goode Brothers and Jarron for your next repair or install.
We have LOVED Goode Bros. Their entire staff is friendly, courteous, and helpful. They are a company we can trust to fix any problem and fix it right. We have seen a number of technicians, and they have all done a wonderful job. Brian helped us today with a minor problem that he was able to identify and fix quickly, getting us back up and running. Thank you, Goode Bros!
Nathaniel was very professional, informative, and educated on everything he did. He communicated well what was going on and what his thoughts were on the problem. He came later in the evening but never rushed and took his time to make sure we were taken care of. He explained other services but never pressured anything. Great guy and great customer service.
Absolutely 💯 pleased with our service today by Brian Elkins with Goode Brothers. Brian was super nice, extremely knowledgeable and courteous. You can tell Brian takes great pride in his work and company. He talked me through the entire process of what he was doing and why. We now have cold air once again in the 105 degree Texas heat. I liked his work and him personally so well, I had him sign us up for Goode Brothers recurring maintenance plan. Well done young man. Well done.
Mikey, Chris , & Jaycob were great! Very friendly and professional; I can see why Goode Brothers get the high recommendations that they get.The had to work with a pretty old system, and had to scramble to do things the right way.
Thank you, Tony for your expertise and recommendations. He thoroughly checked for freon leaks and thankfully I had none. And they are Veteran friendly and gave me a discount on the service. Im so happy I have AC now!Goode Bros installed a new unit for me and had some simple issues that required them to return to fix. As a person who also work in public services in the healthcare industry, I understand man-made equipment can have issues. Nonetheless, the technicians came out and thoroughly evaluated each problem and rendered the appropriate services to rectify the issues. And they do it with class. Lol Just keeping it real but the people needs to know that they will get good supportive customer service. 🙌
I am so glad your company sent me Jarron, so polite and very knowledgeable, even I learned some things. What an asset you have and I will definitely request him time and time again.
Rey did a great job getting our air back up and running. Clean, knowledgeable and professional is a solid quality for any business and Goode Bros has it. I forget the first techs name but same for him. Rey explained what he was doing and offered some good advice for air filters that I immediately remedied. Good luck to him and his family in Texas.
Nathaniel’s response was prompt and it exceeded expectations. He was knowledgeable and provided great details on what was going on with my system. His tact and delivery gave me a sense of comfort and assured me he could get the job done.It is very evident that Goode Bros. Makes significant investment in customer satisfaction!
Excellent service. Our technician Cody was very professional and got the job done quickly. Would definitely recommend Goode Bros. To friends and family. Thank y’all!!
Jarron came out to our new installation to show me how it worked and instruct me to the different settings. He got the dehumidifier up and running, we hooked up the thermostat to our Internet, and got the app on my phone so I can check in adjust from there. He rechecked and topped off the coolant. Very knowledgeable very polite very informative. Exactly what I expect but seldom see in contractors. Thanks Jarron
Jarron at Goode Bros. was very professional and knowledgeable, showed up early and was great at communicating. Will definitely call them again next time we need HVAC service.
Anthony came to my house on an emergency call when the inside temp was 85 degrees. He was extremely professional, courteous, and explained everything to me. This is my second time to use Goode Brothers, and I will continue to use them from now on.
Wonderful Service, Excellent installation, From the sale to the installation this company is excellent company for your A/C needs.
Destin was super cool and got the job done quick and easy.
Very happy with Goode Brothers and their units. Joseph was very helpful and patient to walk me through the new thermostat.This company gets a 10 on my ratings.My lack of knowledge on technology gave them a 1 before and I didn’t meant to rate them like that.Good company to do business with.
Cody is an awesome tech. Shoots you straight. Would highly recommend him. We will be requesting him on our heating and AC needs from now on. Chad Clifton
We had a system installed by Goode Brothers in early 2020 and it was a great experience. The guys were polite, worked super fast to install and we have had zero issues with the system since.Steven came out today for a maintenance check and was great as well. Made sure everything was good to go on both our inside and outside unit plus gave me a maintenance tip for build up we were experiencing on our drain pan. I would recommend Goode Brothers to anyone!Update: December 2023 Had Brian come out today to do our preventative maintenance and again top notch service from Goode Brothers. He was knowledgeable, kind and efficient. A+ service as always.
Joseph provided excellent service and was very personable and easy to discuss issue with. Shelly and Monica were both pleasant on the phone. Joseph figured out and solved our furnace issue quickly. I bought the twice a year service package to make sure everything is in working order and to hopefully avoid emergency issues. Thank you for the excellent work.
Very professional courteous kind & helpful. Cody was dispatched to my residence to do ac repairs. Very kind knowledgeable helpful. He explained everything he was doing & offered a few tips on other things with my ac unit. Cody has been dispatched to my home before & did a wonderful job then as he did now. I have used Goode Bros on several different occasions & am set up on their maintenance program & have always been very happy with all that they do. Cody Viga was very professional & I would highly recommend him & Goode Bros. Thank you.
Harlon Hall my service technician is a very polite professional young man who knows his trade and was up front with items that needed attention. He has a bright future in his chosen field of endeavor.
The company was fantastic to work with. Everyone was very professional and knowledgeable. Highly recommend Goode AC and Heating.
Brian was amazing. He explained everything he was doing and how it was fix the problem. He did not rush he let me ask a thousand questions and answered them..Brian was extremely polite and professional. Everyone I have talk to at Goode Brothers Heating and Air have been great. I highly recommend them.
I am very pleased with the prompt and efficient service of the technician, Jarron. He is knowledgeable and has a professional and friendly attitude. I will definitely use Goode Brothers for all of my heating and a/c needs.
Samuel is very good. Repaired our ac, explained exactly what we needed and did a quick efficient job. Wouldnt hesitate to use, or refer Goode Bros and Sam.
Goode Brothers do all of my installs on my new construction houses and I’ve had nothing but GREAT results. I then had Nathaniel come run a service call at a house that was having a typical issue, and he was FLAWLESS! Everything was explained professionally to the homeowners, everything was fixed properly, and everything functioned as if it where brand new. I can not recommend them enough!
Goode Brothers Heating and Air will always have my business. Personally, I live out of the area, but their care for my grandmother has always been above and beyond. Their commitment to service is remarkable and if I ever move back, they will be the first and only company I call.
We needed to have a complete new inside and outside unit. Lance talked with us about our best options and set us up with any discounts we qualified for and financing. He and everyone involved in the process was a tremendous help and very professional and extremely nice! There is no other A/C company better, in our opinion!
Technicians were very fast and always nice...a new unit was installed n they were done by lunch time!!
Always efficient, friendly, and quick to respond! Very patient in answering and explaining questions!
Chris and Clayton were beyond helpful and got our ac units installed in a day! Goode brothers is now our go to for any ac needs!!
Cody was very polite and professional. He explained everything that needed to be done in terms I could understand. He even found and fixed a problem on a routine maintenance visit. I would highly recommend him and Goode Brothers to all my family and friends
5 plus stars . Jarron has taken excellent care of us for years. Professional, top notch. Thank you for all you have done.
Goode Brothers responded to our call immediately! A time was scheduled and Cody saved the day. We are very grateful to have such quality service we can rely on. They communicate well and provide exceptional customer service.
Cody Viga was the technician he has been to our home on several services very knowledgeable and letting us know if or any problems we have. And a very kind young man i ask for him when we need service. Thank you Goode. Brothers.
Both Michael and Jaycob were very professional and did a great job! They worked constantly till the job was done. Michael was very knowledgeable and answered all my questions. Love my new unit!!
Our first time using GOODE BROTHERS A/C and Heating. The service technician, Cody, was very polite, courteous, and knowledgeable. He did a very thorough check up of our Heating and A/C system. Checked all the connections and wiring. Cleaned the outside unit. Gave us a good report on the systems capacity and functionality. Made an adjustment on the air filter housing and now it will be much easier to change the filter. We would highly recommend GOODE BROTHERS to anyone looking to have their system serviced and cleaned.
On one of the hottest days so far this year my outside unit decides to act up. It was almost 4pm when I called, so I wasnt expecting same day service. But that is exactly what I got. It was after 6 and Mr. Cody Viga was in my driveway. He was able to get me fixed and going again. We are so very appreciative. He was very polite, professional and told me what happened and how I may be able to avoid things in the future. Great guy. I highly recommend them.
Wouldnt use any other A/C company around Ive been using Goode Brothers for 4 years and I always receive good quality work and the personnel have always been hard working and professional Thanks Logan Perry and Clayton Also want to thank Lance and Lakota
Nathaniel from Goode Bro’s was great. He first diagnosed the issues, made sure we understand what to do in the future to prevent, and was honest about the costs and the estimates for future services. He worked hard to get things done quickly. There services are quick to respond, I called this morning and they scheduled to come out right away. We use them and would refer them to everyone.
Jarron is outstanding. Prompt and courteous service. Very helpful and informative. Highly recommend!
Joseph did an excellent job and took great care to make sure everything was working correctly. He was professional, cordial, and kind. When he left our youngest granddaughter said “I’m going to miss Joseph because he was fun” that’s pretty high praise from a 7 year old.
Very pleased they sent someone out pretty quick they diagnosed and fixed my unit instead of trying to sell me one i appreciate that greatly i strongly recommend Goode brothers this is my third experience with them and they have not disappointed yet
Excellent and professional such a nice young man Harlon Hall fixed in no time
Im always so pleased with the service I receive.I never have a complaint about these guys here.The staff is always professional and courteous to their customers.Cody Viga is very polite and I enjoy having him out everytime!
Great experience with Goode Brothers and their service tech Rey Vasquez, he was so professional and did great job. We would definitely recommend him for your HVAC service needs.
Brian Elkins is a great service tech and is extremely knowledgeable about heating & air conditioning! I would recommend using Goode Bros. to anyone who needs work on a unit. Also, the staff was friendly and accommodating! I will definitely continue to use this company for future service!
Your employee Anthony Avila was prompt, polite , and easy to talk to. He listened to my concerns and addressed them with ease. Great employee !
5 star service! Joseph did an awesome job and explained in detail what needed to be done. Answered all our questions and great service person! We will use this company again!
Both guys did excellent job, I refer to my friends too about good brothers
Excellent customer service and the Technician was friendly as well as knowledgeable. Didnt try to sell us on anything unnecessary and answered all of our questions. Highly recommend them for AC needs!
Brian with Goode Bros. was our service guy that came out in a timely manner and was able to get our A/C fixed and working. He was very friendly and was good at his job, he was suppose to come a different day but called and said he had time and could head our way earlier than scheduled. This was greatly appreciated. Highly recommended!!
Customer service is excellent and Rey did a very thorough job servicing our unit. Plan to request him next time. Rey is very polite and knowledgeable.
Nathaniel came out today & cleaned our unit & did a fantastic job. He got it done in a timely manner & was very professional but personal when explaining things to us. Definitely recommend
Cody with Goode Bros. was very professional and knowledgeable. He took the time to explain each step of my ac repair, and was done in less than two hours. The total cost was reasonable. I was super impressed with the service. My house is comfortable again, and I am a very satisfied customer!
We just built a new home and Goode Brothers was our installer for 2 AC units, the fireplace. As you can imagine with a new build, the subs had to come back a lot. Not Goode Bros. They did come back to fix “others” issues. They are my AC guys from here on out.
Joseph did a great job making the repair and getting our unit back up and running!! Highly recommend Goode Brothers.
As usual, service was exemplary. All questions answered & work done in a timely manner.
Destin did an excellent job and was very informative on what our unit needed. He found some problems that needed fixing and everything is in working order. Great job!!
Joseph did a good job; he located the problem right away then recommended a new thermostat. Thank you for sending him out. Goode Brothers has always been good to me.
Alex arrived promptly as scheduled and immediately got to work. Answered all my questions and inspected the equipment inside and out. Gave our system a thumbs up and scheduled our next maintenance appointment. Was friendly and courteous and really enjoyed meeting and talking with him...Sonja M
Honestly, the best encounter I’ve ever had with an air conditioning company the technician was absolutely for us and our best interest for our house. He was super considerate he was on time and he wanted the best for us. We could tell that he had a passion for his job and loved bringing joy people by giving them the sweet joy of an air-conditioned house will 100% called them again.
We had a very nice experience with Chris. He was very professional and courteous. We would recommend using Goode Brothers for all AC work.
Mr. Brian was on time, professional in appearance and demeanor, courteous and efficient. He explained clearly projected needs, options and costs. He worked quickly but thoroughly and was respectful and professional the whole time. Mr. Brian is welcome here any time. I would recommend him and Goode Bros. to anyone. In over nine years I have never had an issue with them.
Our air conditioning went out and we called Goode Brothers. Brian, the air tech was here within 30 minutes. He was very kind and friendly. He took time to explain what was going on with our unit, where I could actually understand. He had our air up and running in no time. We also got a great price. Thanks Goode Brothers!! Brian needs a raise!!😊😊😊He was that great!!ThanksSpecialty SalesKilgore,Tx