AC Contractors

3830 Gilmer Rd, Longview, TX 75604, United States
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AC Contractors
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Wi
Review №1

These guys were very professional. Truck was nice and it was clean. Did a great job in a timely manner. Explained how to use new system. I am very happy

Do
Review №2

A/C technician Carl has been taking care of our heating and air conditioning needs to our complete satisfaction for nearly 2 years. He is completely knowledgeable about our system and has handled every situation whether it be 6 month checkups or repair. He exemplifies the integrity and customer care of A/C Contractors. Highly recommend this company.

Co
Review №3

Mason did a wonderful job servicing our unit. A/C Contractors did the initial installation of our unit when our home was built 3years ago and we continue a yearly service contract at a reasonable rate. We love doing business with them. Their techs are knowledgeable and polite. I don’t even have to change my filter they do it for us!!!! Excellent company, excellent service. Definitely 10 star out of 5 stars!!!

Ch
Review №4

Very nice and knowledgeable employees. As always they did their checks and gave me a full report on how my air conditioners are working and what steps need to be taken to perform lasting life of my units. 5 star review.

Ca
Review №5

Excellent company and service. Landon is a superb technician and is very customer oriented. I am a very satisfied customer with our annual A/C maintenance. We are also very happy with our fireplace insert. I understand A-C now offers plumbing. Excellent!

ja
Review №6

I have worked with A/C Contractors twice now and both experiences were great. The contractors were very professional. They explained what they were going to be doing and about how long it should take. They were careful to not damage anything when moving about in the house and they made sure to clear any debris from the job before leaving.

Jo
Review №7

We’re so happy with the service of A/C Contractors! From installation of our HVAC unit to routine maintenance, every technician has been friendly, professional and knowledgeable beyond our expectations! They even maintain our Generac unit with expertise!

Te
Review №8

Lowes scheduled for a call. We received the call within minutes and on a Sunday to verify. Details were sent to the installer, he called, explained everything and gave us an appointment. They came the next day, very friendly, knowledgeable and professional.

Ma
Review №9

Andrew Roberts was very professional. explained everything about the unit. how they work etc. He told me price on repair and on a new until. I recommend AC contractors to anyone that needs ac/heat fixed. maintenance. thank you Andrew Roberts for everything. AC contractors care about their customers. Family oriented. I will be also be putting my experience with this company on Facebook so people will know this company is highly recommended.

mi
Review №10

Nick got here ASAP-w/ in 20 mins., had a good idea what was going on, got to work & was VERY thorough in troubleshooting issue! Took care of situation, tested it all & heat restored but what REALLY stood out-he was very conscientious about keeping everything as clean as possible and picked up after himself! Most maintenance people come & leave everything a mess afterwards for ME to clean up. I really appreciate it PLUS he was very polite & explained everything to me. MANY thanks nick! Will be calling on A/C Contractors again! ~~a very happy customer, Michelle ☺️☺️

Ju
Review №11

Service was phenomenal. I called at 4:30 on a Monday and they had someone out and working on the problem within an hour. We have a profoundly autistic child and the tech did not seem annoyed or uncomfortable with her at any point. That meant the world to us. Will definitely be using for any future problems!

Dy
Review №12

I highly recommend A/C Contractors. I first starting using them a few years back when I was told by another a/c company that I would have to replace my entire system. I remembered hearing A/C Contractors commerical about second opinions. I am so glad I called, they were able to diagnosis and repair our A/C unit. We have used them ever since for biannual servicing. We recently purchased a whole home generator through them as well, they handled all aspects and coordination of the install. We continue to use them and again I highly recommend!

Sc
Review №13

Great experience! Well as good as a busted water line can be, found leak Monday afternoon, Brad and crew were there Tuesday, it was under a concrete drive, they made a plan to fix it right and then to reinforce the slab when they were done, very fast and efficient, felt like it was personal to them to get me fixed up, thank you very much!

Ph
Review №14

Ive used AC Contractors since 2005. Travis sold me my unit and it is still going strong! I attribute the longevity to the great maintenance program.I remember, recently I had to have a service tech come help me with my AC unit. I came home from working in Dallas, not only to a warm house, but a wet master bathroom and bedroom floor.I called and Christian came out to my rescue! 🤣Because the drain line was stopped up, the water had no where to go but my bathroom and bedroom floors!He came in and put on the shoe covers as not to get my floors dirty! 🤣 🤣 I asked if those covers came in mopping style?He was able to get the gunk out of the pipe, and reset the unit. Christian was very kind, and professional in everything. He explained what he was doing, step by step, and he even helped me get the shop vac out of the garage to suck up all the water! That was VERY MUCH appreciated, since my husband was not in town, and getting things out of the garage can be a challenge!I always ask for Christian when its time for service to my ac/heating unit!Thank you AC Contractors!

Ca
Review №15

Mason and Chris did a great job checking our HVAC system and letting us know what was needed to keep it up-to-date and safe. They both were courteous and respectful. I recommend AC Contractors for heating and air conditioning needs.

Wi
Review №16

I recently had the pleasure of working with A/C Contractors and I couldn’t be more impressed with their professionalism and quality of service. From the moment I reached out, their team was responsive, knowledgeable, and attentive to my needs. They took the time to thoroughly explain the work that needed to be done and provided me with an honest and transparent estimate.

Je
Review №17

I was very impressed with the service I received from AC Contractors. The technician Masen, was knowledgeable, courteous, and efficient. He explained everything clearly and answered all my questions. The work was done quickly and professionally. I would highly recommend this company to anyone in need of AC maintenance or repair.

Mi
Review №18

Your team is so wonderful!! We had problem with AC unit not cooling. You guys were able to diagnose the problem and also found mold in my plenum!! They showed me pictures of the mold that was growing and was able to fix all my AC issues by the next day!! Great service and clean up!! Thank you to all your team that was involved!!

Jo
Review №19

Andrew did a fantastic job. He was super helpful not only in his service work today:but was extremely helpful in clearing up a past situation. He was so professional and helpful. A great asset for an outstanding company. Recommend their service highly.

Ch
Review №20

I have no complaints. Carl was quick to get here and diagnosed the problem for us. He was so polite, friendly, informative and professional. Can’t thank him enough. Will definitely call AC contractors again if needed. Big Thank you to, Carl he is just awesome!!!

Ke
Review №21

Had a problem with the ac unit. A storm came through and lightening struck near us. My blower fan ran continuously. Called and was fortunate enough to get seen that day. Andrew came out and did a diagnostic check and found the mother board was bad. He had to order the part and they got it in fast. He came out and fixed it fast. I also got him to put in a surge protector on the unit. He was very courteous and did very good work. If you need ac work call AC Contractors. Ask for Andrew to come out if you can. He did great work, was fast ,and courteous. Ive known Troy who owns the company for many years and its good to see he has good workers who take pride in their work. Thank you AC Contractors and thank you Andrew.

Ja
Review №22

Service technician Andrew Roberts came out on a Saturday evening and repaired our outside unit in under an hour. He was very professional and personable. I recommend this business.

De
Review №23

Chris is who I always request to come and do my checkups.He is so thorough when checking our heating and cooling. If he is not available for a little while, I will wait until he is available . He is very courageous.

Ka
Review №24

I was in a bind with my AC not working and I called AC Contractors at 8pm and they were out right away! I want to thank Kelsey for being so quick and helpful! I’m in the middle of selling and had to have it fixed on a time crunch and he went out of his way to help! It was fixed just in time! I appreciate it so much !!!

Ke
Review №25

Technician did a great job serving my unit. They were prompt and fixed my cooling issue in no time. Ladies in the office were a great help as well!

Ge
Review №26

I recently had HVAC replaced in my home by A/C Contractors. The experience was great Auston the service manager helped and had the same Trane unit. Andrew the service tech came out and got my system fine toned. Andrew skill and williness to help me understand the operation of my system. He hooked me up to the internet and insured all future updates would be installed. Also help me load the app to my phone so we could check our system while we were away. Andrew is a credit to his company and to the A/C Techs. Most companies wish they had ten employee like Andrew.

Ma
Review №27

Amazing service from start to finish! The team at A/C Contractors not only handles my air conditioning and heating system maintenance perfectly but they also took care of my whole home generator purchase and installation. The generator installation was done quickly and efficiently, with great attention to detail. The technicians were professional, punctual, and left everything spotless. I’m beyond satisfied and highly recommend A/C Contractors for all your HVAC and generator needs!

Ar
Review №28

Mr Dallas was courteous and informative. Explained everything that was recommended and gave me options on how I could best resolved the concerns . He was prompt to arrive and quickly handled my service selected .

Su
Review №29

Kelsey is knowledgeable and answers any questions I have. He asks if I have concerns with the unit. Kelsey is my choice anytime service is required or routine maintenance. Hes great.

Da
Review №30

Weve been using AC Contractors since we moved here to East Texas. Weve always had great experiences with them. And they make sure customers are satisfied. Brian came today and figured out it was the Blower and is getting it ordered, because its a rare part for our furnace. He is totally Professional and friendly, and gets the job done. AC Contractors and Brian do it right and treat the Customer right

Ja
Review №31

Agent did a thorough inspection and alerted us to all aspects to help us get the best service from our unitsThank you

Na
Review №32

Kelsey did an excellent job with the maintenance check. Found an issue with the drainage and offered ways to fix it that wouldn’t cost an arm and a leg. Great service, as always!

Da
Review №33

The technician was thorough and polite. The only issue I have is that he left a small mess on the floor after removing an air outlet. Overall a good experience.

AL
Review №34

Oops, they’ve done it again. A/C Contractors has consistently proven to hire the most professional, skilled, and detailed specialists Ive had the pleasure of doing business with. The technician arrived at my home as promised, with a greeting that made me feel comfortable and glad that I chose A/C Contractors. He asked me if there were any issues with my unit and explained to me what service he would provide to me. He also educated me on when to use the emergency option on my control panel, which was beneficial to me. Additionally, he explained all the services and products A/C Contractors offers, including plumbing. He even told me about the soon to be changes with freon and how it would affect my current outdated unit. Given that information we will contact the company in the future to choose what’s best for my family. I highly recommend A/C Contractors for all your HVAC and plumbing service needs.Satisfied Customer

Lo
Review №35

Kelsie with A/C Contractors came out and did an awesome job on our a/c. He took the time to go through everything and explain all the details to us. I would definitely refer him and the company to anyone needing help with their a/c.

Tr
Review №36

I always have great service with A/C Contractors. Professional, friendly, and trustworthy employees!Dallas was no exception. He was informative and very pleasant to talk to. Each time I receive service I know I am in good hands.AC Contractors is a fantastic company and only hires the best.

El
Review №37

I can’t stress enough what a great company, A/C Contractors, is. Our technician Carl, was very thorough and on top of his game. He was very professional and answered all of my questions. He worked quick and efficiently. So, it’s obvious A/C Contractors cares highly about their customers, and strive to give them the best experience. I am forever thankful for this company, and Troy, the owner, for coming to our rescue when we felt beyond overwhelmed with our A/C issues. They truly just wanted to help my family get through a tough time. They provided exactly what we needed. We are so grateful for their kindness and generosity towards us!! Thank you, so much!!

Ha
Review №38

Good job installing our wood stove. Just wish they had used a level.

Ch
Review №39

Maintenence service is always excellent! I can always depend on Kelsey to do a great job.

Ro
Review №40

A/C Contractors are amazing and their Tech Carl is outstanding. Great Work!

Te
Review №41

Dallas and Christian, the techs for AC Contractors, went above and beyond to make sure all my furnace needs were taken care of. Its hard these days to find great customer service but Dallas and Christian were outstanding.

Ji
Review №42

Brian was very friendly and explained all the details of his visit today. He also answered all my questions in an easy to understand manner. Great locally owned company.

Wa
Review №43

Tech was fantastic. Shared charges for things needing to be done as he went along so we knew exactly what our bill would be today. Gave us suggestions for future. We would like to keep Kelsey as our tech for servicing our units under service contact and anytime in between that we may have a problem. He was polite, knowledgeable and very professional.

Co
Review №44

A/C Contractors and their staff are great. Jaymin was very nice over the phone and had someone sent out promptly to my house! Highly recommend!

Vi
Review №45

I had Landon as my technician and he did an amazing job. He fixed my A/C in a timely manor and was able to answer all of the questions I had as well. I will definitely be calling A/C Contractors again and recommend them to everyone.

Pa
Review №46

Brian was scheduled to come out and do maintenance on my AC/heater unit. it is 31 years old and I knew it had issues. Brian did a thorough check inside and out, showing what the unit looks like and the wear and tear of it. I am very pleased withAC contractor and technician Brian. He’s very pleasant and knowledgeable. I give them a 10 star rating,

Ja
Review №47

I am the Director of a preschool. We started the morning (6:30am) with the A/C for our nursery and another classroom not working. I was not able to contact our regular A/C guy so I took a chance and called A/C Contractors. The first available appointment wasnt going to be until sometime between 10-12. When I explained to the sweet young lady that these were our babies she had a great young man there before 8 am. Kelsey identified the problem and went to work quickly to fix it. He couldnt have been nicer to work with or more knowledgeable of our problem. We will definitely call them 1st next time!

Se
Review №48

Technician Andrew was very helpful in explaining the problems connected with our indoor and attic units. He was very patient and thorough.

Bo
Review №49

I highly recommend AC Contractors for all your AC needs! Landon and Austin were so helpful in getting us a new AC unit. The 2 guys that installed the unit were very professional and fast! They all work hard to keep their customers cool in this Texas heat.

Al
Review №50

Very professional installation crew. They come in and got right to work. After they finished they made sure all the areas were clean and trash was hauled off. Highly recommend. The guy who came out and quoted the job was also very professional.

Ka
Review №51

Had great service experience with their tech, Landon. He was efficient and very descriptive about the issue we were experiencing. Signed up for their club membership as well, highly recommend!

St
Review №52

There was some problems locating the parts for our 25 year old evap. coil and heat kit. However, they were able to complete the job.

Br
Review №53

Brian has come out to our house a few times to service our AC unit and has always been prompt, professional, and gives us advice on how to better maintain it!

Ja
Review №54

Andrew is consistently professional and courteous. He provides outstanding service for our heat pump and keeps us informed of any potential issues.

Sh
Review №55

I want to thank Brian for his help. Our air went out and he took the time on Saturday to come out and fix our AC unit. He was here within a couple hours of our call. Brian was very personable and explained everything. He was my hero today. Thank you again Brian😊

Ja
Review №56

AC contractors was prompt and thorough! They sent out Carl, an excellent technician who was courteous, friendly and very knowledgeable. He resolved our cooling problem quickly and effortlessly. Give that man a raise!!Highly recommended.

Ca
Review №57

I have used AC Contractors in my home and at Highland Pines Nursing & Rehab.

Re
Review №58

Andrew was one of the nicest man. He was very knowledgeable honest friendly. You have a very good employee working with your company. He answered all of our questions and was very respectable to us. I will tell other people with ac problems that they need to call him . Thank you again for your Service in the military. May God continue to bless him and his family.

Ge
Review №59

We have enjoyed the services of AC Contractors for many years. The quality and trust they provide cannot be beat.

Li
Review №60

Love this company Carl is awesome he explained everything I needed in detail and with all the discounts i love. They are very professional and I talked to Austin as well he made sure I had all the options and I could choose what was best for me. Thank you guys so much for taking care of me and they cleaned up nicely after they was done highly recommend if I could give 20 stars I would, again thank you for an excellent service very satisfied customer ☺️

Lo
Review №61

Aaron done a wonderful job and I really enjoyed his service today on 10/2/24 thank you and have a blessed day

B
Review №62

Our AC went out Friday evening. Called AC Contractors and was able to get an appointment on Saturday. Jud, the technician, came out and explained in detail what the issue was and what needed to be done. He seemed very knowledgeable about what he was doing. AC was fixed..... I would recommend AC Contractors to everyone for their AC troubles.Date 12/21/23 Still using A/C Contractors. Still great service. Highly recommend.

Ni
Review №63

License plate # MNN 2449 cant drive almost caused a wreck! 10/31/24 not sure why he is in a rush to go somewhere but someones life is more important

St
Review №64

In my 40 years of owning homes, new and old alike, Carl has exceeded every expectation! Thank you, Carl, and all the folks at A/C Contractors!

Ka
Review №65

Brian was absolutely wonderful and extremely knowledgeable! 100% will be continuing my future services with them!

pe
Review №66

Efficient and friendly, made sure to answer all our questions and made suggestions on which setting to use when we have below freezing weather.

El
Review №67

A/C Contractors serviced our AC and Brian did a fabulous job! Cant thank him enough for his diligence! Andrew was out today installing a new panel for the condenser/fan and installing a new thermostat and he also did an awesome job! Both Brian and Andrew were extremely professional, were obvious experts and very friendly. I have been using AC Contractors since we moved to East Texas 14 years ago to build our home and have always been pleased with their service. Thanks again for a great job!

Re
Review №68

Zack was very thorough. It didnt take him long to locate the problem. Im a satisfied and cool customer. I highly recommend AC Contractors!

Ma
Review №69

Carl was awesome! He was efficient, informative, and quick. Great experience and very professional

Ja
Review №70

Have been working with the Dassonville family since 1994 at A/C Contractors. We had some issues with our a/c and they got on it quickly and efficiently! Today we had our downstairs unit acting up and A/C was on it early! My representative was professional and efficient on getting it fixed! I will get his name posted also!! Kelsey was fabulous to work with and very professional!!

Ja
Review №71

Aaron is an amazing a/c tech. Hes very knowledgeable in ac/heating units. Hes on time and efficient. Always willing to answer questions. And he does it all with a smile. Thank you, Aaron for being so dependable.

C
Review №72

Andrew did an awesome job. He was able to concisely explain to me what was going on and laid out my options, but did so in a most professional manner. The work was completed diligently and with regard for the twin toddlers in the house. Thank you for your work! Much appreciated.Edit: Additionally, he provided several pointers on things to look for in the future and also recommended filters.

Ch
Review №73

Carl was a amazing and friendly technician. He was very informative and professional. He also was very polite. He started out the routine maintenance with cleaning the unit very Thoroughly. He took his time to find the problem and got us all fits up. We truly appreciate his work. This is a awesome company, they worked fast to get us a technician and we are just really grateful for them. Thank you for all your hard work.

Ki
Review №74

Called A/C Contractors yesterday when our system would not come on and Carl was here by 11 am! He thoroughly checked everything out, took photos to show the problems inside, made one repair and gave us excellent advice. We HIGHLY recommend A/C Contractors and Carl as a repair technician!

ru
Review №75

Technician Andrew was fantastic. He was very thorough and completed his inspection of our ac unit and made suggestions to improve my electric bill, etc. Gave me report of his findings. Very friendly and is a great asset to A/C contractors.

Do
Review №76

The technician advised me as to the best filter to use for my service. He assisted me in finding a resolution to controlling the zones in the east side of my house.

As
Review №77

I contacted A/C Contractors to clean my dryer vent. It had a “wet dog” smell and kept clothes damp if left in the dryer over night. Landon was very professional and listened to my concerns. He was efficient and very tidy during the process. Everything seems to be working great so far. I am a happy, return customer.

Ta
Review №78

Andrew came out for a maintenance check up and did a fantastic job, he gave us advice on filters and answered all the questions I had very thoroughly. He was very polite and did the job in an efficient and precise manner. I would 100% recommend their service.

Do
Review №79

The guys came to put in a new inside and outside unit. They were here early, came prepared and were very professional. The process was finished in a timely manner and the guys were helpful as well as informative when asked any questions. Thank you so very much guys for all your work. And a special thank you to Carl..whos workmanship and professionalism went above and beyond our expectations.

Ka
Review №80

A/C Contractors sent out their tech, Andrew, to our house to fix up our A/C. He had it fixed up and working great in no time. He made sure to keep us updated with everything and overall did a great job! 10/10 recommend

Lo
Review №81

Brian is a very nice guy. Diagnosed problem and fixed it. Great service every time!

Li
Review №82

Our ac unit would not come on. I called in the morning and they had someone out that day! The tech was able to fix it in no time. I highly recommend AC Contractors for all your ac needs!

Ke
Review №83

My technician was great, answered all my question and had my unit running in no time! would highly recommend ac contractors!

Ka
Review №84

Christian provided very professional and timely service. Will definitely recommend A/C Contractors so family and friends.

Jo
Review №85

Technician was knowledgeable & quick to identify the problem and to complete the repair. I am very pleased with the service.

Ki
Review №86

We have used A/C Contractors for many years and highly recommend them. Chris did a great job of servicing our unit. He was friendly, knowledgeable, and completed the work in a timely manner.

Lu
Review №87

Brian came out and did my summer service on my AC unit. He did a fantastic thourough job. Thank you for all your hard work im these HOT summer days!!

Re
Review №88

I always use these guys for any of my A/C service needs.Carl is our local guy and is always on time (or a little earlier) friendly and professional. Great team all around. I highly recommend these guys.

Ro
Review №89

Carl, the technician, was professional, friendly, shared information and made valuable suggestion and corrections. This was a semi annual check up on our AC and heating system. His appearance was very appropriate, he wore shoe covers to protect our flooring, and was presentable in every way. He spoke highly of his company’s managers, and was especially positive about AC Contractors high standards for selecting their employees. Carl is an excellent representative for his company.

Li
Review №90

Professional& friendly service men who know what they are doing & they get the job done. Its fast & friendly service.

Li
Review №91

I just had my winter service call to make sure my heat was working properly and Brian did a fantastic job checking everything out and making sure the heating unit was working perfectly for the winter months. Brian always goes above and beyond my expectations of his job. He sprays the coils of my outside unit at every checkup to make sure it’s not clogged down with dust and grass from my mowers that mow my lawn.I will always ask for Brian to do the maintenance on my unit, he’s the best!!

Ta
Review №92

A/C Contractors came through in the heat of summer for us! Landon was absolutely fantastic! He provided great customer service! He took his time and acted in a professional manner. He answered all of our questions. He seemed to really care about our wants and needs. A/C Contractors went above and beyond to take care of our family in this heat. We also talked with a manager named Austin on the phone.We got the same great customer service from him! They have gained another customer for all future needs! Thank you Landon, Austin, and A/C Contractors! Also, I wanted to thank Christian, Matt and others on our new AC installation! They worked hard to get our new outside and inside unit installed. They worked after hours and on Saturday! The heat was brutal for them, but they were exceptional! Yes, we appreciate all the work, help, friendliness, kindness, knowledgeable professionalism of A/C Contractors!!!

Na
Review №93

Great customer service. Friendly staff. I have used them for years and had no problems!

Lo
Review №94

Chris is always so helpful and personable- we appreciate AC Contractors!

Be
Review №95

Carl did an amazing job inspecting my HVAC system. AC contractors is the best HVAC company here in East Texas.

Jo
Review №96

The past three times Ive had a scheduled appointment, the tech was late. Not a few minutes but hours. They point out reccomended repairs, but wait until they have put everything back together to bring it to my attention, adding to the time for the service. I get the feeling they go out of their way to find something wrong, when everything seems to be running fine. Do they work on commission. Not happy.

La
Review №97

Kelsey Clayton came out and performed a thorough diagnostics of our HVAC. He explained to me those things that needed maintenance. He was polite and respectful at all times. I have been a customer of A\C Contractors for over 22 years. They have been upfront with me at all times and was there when I needed them.

Su
Review №98

AC Contractors was recommended to me by a friend. She said they were very courteous and professional. She was right. Everyone we have dealt with has always been courteous friendly and professional, from the initial phone call to make an appointment, to the consult, installation and maintenance, we have been very impressed! Our most recent service tech, Carl, was great. He was on time and had our spring maintenance done quickly. It’s so nice to have a company that is friendly, doesn’t pressure you to buy stuff you don’t need and doesn’t leave you waiting all day!I would highly recommend them!

Le
Review №99

Awesome Service they sent a technician right away Tyler was very professional and knowledgeable . He assessed and fixed my issue quickly. I will recommend this HVAC business to everyone I know.

Li
Review №100

I love AC Contractors. They are very consistent with coming out summer and fall to do the yearly inspections on my new unit.I needed a new AC unit and they worked with me to get me the best price with payments I could afford.Andrew, one of AC Contractors professional experts was out today to do a complete inspection on my furnace and covered everything he did with me and gave me some options for my furnace and ducting I might need to look at in the future. Andrew was personable and very professional while doing his job.I’ll always use AC Contractors.

Je
Review №101

Kelsey was extremely professional and thorough. I am confident in the service he provided.

MJ
Review №102

Carl was a great technician - knowledgeable and hard working. He went above and beyond to fix issues with both of my AC units after the recent storm. One thermostat got fried during the power surge. He replaced it and programmed it to my phone. The other unit had the Generac board go out. He contacted Generac and assisted with getting a replacement part covered under warranty.

Ja
Review №103

Carl was very professional and very informative, helped me understand everything. Great to work with! Wonderful experience with A/C Contractors. Will definitely use again when needed!

Li
Review №104

We appreciate all that was done this morning. The AC Contractor representative was professional and kind. We appreciate AC Contractors service. We are a long time customer. They are the best!!

Za
Review №105

I had a positive experience in the treatment, customer service, and overall process with attaining a new air conditioning unit from this company.

Ja
Review №106

Service was top notch. Carl, our service man was professional, polite and very thorough. Educated me on maintenance as well as what he found and showed before and after pictures. Highly recommend

Ga
Review №107

Arron completed his inspection with professional precision and in a timely matter, as do all employees of AC CONTRACTORS. GARY WRIGHT, WHITE OAK, TX

Ka
Review №108

I love AC contractors.....take care of everything you need quickly. Very nice people too!!!!!

te
Review №109

Just had Bryan with A/C Contractors do my spring check up. He was competent, courteous and took care of everything in a timely manner, couldnt ask for better service. I would and have recommended AC Contractors!

M
Review №110

Richard is a very knowledgeable in the field. Was so kind to answer all my questions with an explanation I can understand.

Ch
Review №111

Carl does a great job. I purchased a new AC unit and furnace about a year ago. Carl has been the tech who has assisted with my maintenance since then. He is great to work with and I recommend using AC Contractors.

Ja
Review №112

Dallas and Christian were very helpful and understanding of the holidays. They are very professional.

Ha
Review №113

Brian was helpful and had a quick response. He fixed up the concern we had and made it better than before. Pleasant to work with.

Bo
Review №114

Professional, timely and friendly. Great service.

Do
Review №115

High pressure sales with matching high prices.This month called and asked to have a new fan motor installed. Tech, Zach advised the compressor was bad and needed a new unit. The h called the office where Austin quoted $6,500 to replace unit and they do financing. I asked him to email me the info along with their price. Email was received and stated I had 24 hours to reply by completing application for financing.After getting quotes from 3 other companies who without me telling them it was a fan motor all stated compressor was fine just needed fan motor. I mention what AC Contractors said and they all stated that AC contractors is know for high pressure volume selling.BEWARE! Always get 2-3 quotes. I’ll never use AC Contractors or refer them. The company has a character flaw…..lying!

Me
Review №116

Very fast friendly service ! Made the process of getting a new ac system extremely easy and not stressful at all. Thank you!

Sh
Review №117

The Heating system is working as it should so far. Brain was very professional and finished the job quickly.

V
Review №118

Zack Bouis came out for a service call after dark on 2-15-24. He searched to find the issue and worked to repair it. Brad was also very helpful in explaining what needed to b done to get our A/C working again. We appreciate it very much. We have used A/C contractors since 2005.

Ha
Review №119

Landon with A/C Contractors came out today to service my unit he found the problem quickly and also went through the whole system to explain where the problems were with pictures as well to give better knowledge as to what the problem was. He also was able to give an estimate before getting to work with the problems to ensure that it would be okay. Landon was also very professional and helpful and great customer service, A/C Contractors has gained us as a life long customer! We also decided to sign up on their club membership! Thank you Landon With A/C Contractors for all the hard work you put into our system today!

Ju
Review №120

AC Contractors installed our air conditioning unit 2 years ago. We also purchased the service plan at that time. Every 6 months they come check the unit and change filters as needed at no additional charge. The staff are all wonderful! Reminders are sent out to remind us it’s time for our service and each time I call they are always friendly. She calls to let us know when the technician is on his way and gives his name for identification and safety. Carl has now been out several times and we just love him. He is so kind, is very thorough, and his always wants to provide professional and top quality services.We highly recommend this locally owned company for their superior service.

Ro
Review №121

I have had positive performance from all ac contractors technicians that have come to my house to service my ac

Ka
Review №122

Andrew was very informative and gave great detail on what was needed to be done to keep our unit running great.

Ja
Review №123

They are very knowledgeable and make sure your heat or a/c is repaired and working to its full potential

Cr
Review №124

Hey guys Im not sure who Im talking to. Just wanted to let you know that Laryn was a great guy. He didnt act like a salesman. He offered great information that the other guys didnt. No pressure. Just answered our question straight up. Then he left it up to us to make a decision. It is nice not having to deal with a salesman. Just thought you guys should know that he is good at his job. Thank you.

La
Review №125

Loved the Service!! Brian was amazing! Professional and knowledgeable. This company truly cares about its customers. Will definitely recommend! 💯

Ja
Review №126

Great company. Have been using them for years. Just had the summer maintenance done, and their service tech Brian did a great and thorough job of diagnostics, testing, and cleaning.

Ro
Review №127

Great Customer Service! Christian and Matt arrived within the appointment time (actually a little earlier than I expected). They were professional, polite, and friendly. Christian and Matt were very willing to answer all of my questions. Christian and Matt worked constantly and finished early. Christian and Matt performed an EXCELLENT! cleanup at the finish of the job. I will continue to use A/C Contractors in the future with the latest reason being Christian and Matt.

Ka
Review №128

We have been so happy with AC Contractors! Every technician that has been out has been so friendly and helpful. We’ve had a service call, a new system installed, ducts cleaned, a window repaired twice, and another service call, and we’ve been impressed with everyone! But especially Dallas and Andrew, they were fantastic and made the whole process so easy.

Li
Review №129

The technician, Carl, was personable and thorough. I like the fact that he took pictures of everything and checked all aspects of the AC inside and out, and then explained the findings. I also appreciated them giving me a window of time for him to be here, and they called and said he was on the way beforehand, and he was here promptly at the given time. Overall - professional and pleasant experience.

De
Review №130

Thank you for servicing our ac unit for our spring check up this year. AC Contractors calls us twice a year to remind us and set up a date to come out. This year it was Landon who was very courteous and thorough. Thanks again AC Contractors for years and years of service to us.

Bi
Review №131

Technician very informative and friendly. However it took nearly a week and several trips to find problem and repair. Invoice shows no charge for finding problem but we were charged the initial fee for first trip that solved nothing. That said we still feel a bit gouged.

Si
Review №132

Our Neighbor recommended A/C Contractors to Us, and we have had great experience with them,We had new units installed few years ago and A/C Contractors did a clean and very professional install.There service technicians are very professional and knowledgeable in the trade I 💯 recommend them.V/R-Sig

He
Review №133

Jose & HJust completed our whole new a/c & furnace system! In just 3 hours! It looks great also. Very very satisfied & would recommend to everyone!

Jo
Review №134

Chris did a great job repairing our fireplace.

Ma
Review №135

The young man knew what he was doing and did a good job. The company was our problem.

Ea
Review №136

I just had Andrew come in to assist with some issues with my A/C. A/C running nonstop without cooling and it turned out to be a bad thermostat (Honeywell). During the investigation they also found a small refrigerant leak. Fixed both. Super helpful and engaging with info on my system. I appreciate their efforts in keeping my A/C in tip top shape.

Gr
Review №137

Brian just completed my winter maintenance. It gives me peace of mind knowing the quality of service AC Contractors gives.

Bo
Review №138

Technician was friendly and informative. he got my min-split system up and running after recharging the system. Checking and correcting a leak in the line fitting. I am very satisfied with my service.

Eu
Review №139

Service man was very professional.he was able to get the problem fixed in a short time

Ma
Review №140

AC Contractors has always been wonderful to work with. They take care of my HVAC system with precision. The one time I needed repair in the very hot summer they came right out and fixed the problem. I highly recommend them.

Ka
Review №141

Brian was excellent in doing my Tune-up. Very professional and explained everything where you could understand. A great experience!!

Ab
Review №142

Andrew came over after hours on a Friday night to get my AC working. He diagnosed and explained everything as he went and prompted me for costs of the things that he didn’t fix for free, which was most of it!Ask for Andrew if you want the best!Thanks again,Laramie in Tatum

Ch
Review №143

Christian and Matt installed a unit in our shop. They were fast and professional.

Me
Review №144

We just moved into our new home and Landon with A/C contractors and his manager Austin both went above and beyond to help us get the repairs we needed. They made the whole process hassle free and offered multiple options to help assist it in a way that worked best for our family. Beyond grateful for the outstanding service and kindness from Landon. Thank you so much A/C contractors I know our new home is in good hands!

Am
Review №145

A/C Contractors is someone that you want working on your system. Andrew, the Tech, was very knowledgeable employee, wanting to help and educate his customers. He genuinely cares about the longevity of the system and concerned about the well being of his customers.

yv
Review №146

Workers were very efficient, job completed to our satisfaction.

El
Review №147

We have used A/C Contractors for years - at our former residence for chimney service as well as A/C maintenance. When we moved to our new house 2.5 years ago, we switched because we knew someone who was somewhat familiar with the system here, but when it came time for an emergency after-hours call, the response was just not the same so we switched back. I am so happy that we did. I feel much more confident in their work (not that the others folks did bad work), and it turned out that they had been part of the original build of this house so they were able to work on our very unique gas fireplace.Andrew is the technician who was been out here several times, and I feel that he really cares about doing an excellent job. I also trust him to work in our home even when I am not there, which is a really big deal for me.Finally, the staff at the office is always helpful and does seem to care about their customers. I have worked with other companies over the years where the staff seems too busy or put out with you, but I have never felt that with Andrew or anyone else here.

Vi
Review №148

The receptionist called to let me know the technician was in route. He arrived and was very friendly and professional. He communicated with me throughout the service. Highly recommend AC Contractors!!

An
Review №149

I appreciate Landons attentiveness to my upstairs drain on my HVAC unit. He informed me that I had the possibility of a plug in my downstream piping from the unit during a routine maintenance visit. I appreciate his willingness to communicate his findings with me.

La
Review №150

Ricky has been such an excellent technician for a few various AC issues this summer at The Gallery of Lights! Their response time is great and Ricky has been very meticulous to make sure he found the issue and resolved it for us! I cant say enough good things about AC Contractors and supporting another local business is so important! Thank you!

Sh
Review №151

Brian came out to do my service and was very professional and helpful.

Ro
Review №152

Dallas was very Professional and Polite. Definitely would recommend A/C Contractors.

Ra
Review №153

Our technician, Carl, was very professional, knowledgeable, and polite. Calling the office to have an appointment setup was very easy and they provided a follow up the day before and then a call the day of to let us know that the technician was on their way. Overall, A/C contractors never disappoints. Their club service is well worth it.

De
Review №154

AC Contractors has been the best group of individuals to work with. Every technician Ive had the pleasure to work with has been extremely professional, polite, on time, and very friendly. I highly recommend joining the club. The club gives discounts to parts and priority services. They explain everything as they work, and will point out issues as they find or see them. You will not be disappointed.Work done:New ACDuct cleaning6 month maintenance (3 times)And not to only speak of onsite techs, the office staff is very friendly and professional as well.

Pa
Review №155

He did an amazing job! Very professional!! Explained everything to my understanding!! Went above and beyond! Thank you Kelsey!!! Will recommend to my friends!!

He
Review №156

Kelsey with AC Contractors did a routine maintenance job for us and was professional and efficient.

Ch
Review №157

Service tech, Kelsey was great and very nice and explained everything very well. Great experience

An
Review №158

Carl was out inspecting our system to make sure it’s operating correctly. AC contractors is the way to go.

Ka
Review №159

A/C contractors is an amazing local company that provides high quality work at reasonable prices. They keep the customer informed of all steps they are taking and answer any addition questions we have. We just had our biannual HVAC check and Dallas got to visit us again. He is always so professional, helpful and kind! He also connected us with a sales manager so we could discuss a possible AC replacement since ours is aging and parts are not as available. Thank you, as always AC Contractors!

Te
Review №160

Travis has been here twice and has always been extremely Professional and very helpful.Wade was here and also very professional. Thanks to both for all of the help!David and Aaron were here to replace furnace and condenser and made sure that the Zone System was working well in each area. Very happy always with their service and explanations. Great job!

Ly
Review №161

We had the best experience with AC Contractors!!Aaron and David were professional , kind, and efficient!!If you are having AC issues give them a call.

ni
Review №162

Very impressed with the service from A/C Contractors. Were able to come out same day I called. Andrew was so helpful and explained everything. He got us back up and running very quick!

Jo
Review №163

Landon, our service provider, was on time, friendly, and very efficient. I highly recommend AC contractors fir be your heating and cooling needs.

Ho
Review №164

Aaron did a very thorough job and inspection of our systems and addressed some things that need to be taken care of in the future..he took notes and gave estimates on all of the issues and he was very polite and educated…

Ro
Review №165

Chris always does an excellent job. Very thorough, check to make sure the unit is working properly and always cleans leaves and other debris from condenser unit.

Av
Review №166

A/C contractors was quick on responding and came out on the same day. Dallas answered my many questions and replaced my blower motor quickly. Definitely recommend!

Ch
Review №167

Kelsey has been consistent on my previous appointments., and shows a proper understanding and commitment to take care of your customers. He is knowledgeable of maintenance and troubleshooting any problems with my unit.

Da
Review №168

Professional and responsive. Dallas has been to my home several times and has done a great job…!

Ca
Review №169

I first met with Logan regarding the remodel I was planning for my Kilgore home. He was extremely professional, friendly and helpful. He did a walk through, listened to my concerns, and explained the heating/cooling needs of a house this size and structure. Communication between us was great from that day and until the day my home was ready for the actual installation. Jessie and H. were the installation team who came out and they arrived right on time. These guys were awesome and finished in just a few hours. They had to remove the old gas system and install the all new electric heat pump system. They were professional, friendly, courteous, efficient, knowledgeable and helpful. I am very pleased and happy with this experience and will continue to use this company for all my heat and air needs.UPDATE - Dec 2020- Over a year later and Im still very pleased with the people and services of AC Contractors. Highly recommend this company.Update Nov 2022- Im still very pleased with my unit and this company. Highly recommend them!UPDATE: Dec 2023-I remain a very happy customer. My heat/AC unit is still efficient and this company is still the best in the area!

Da
Review №170

Exceeded expectation friendly on time courteous and very knowledgeable thank you and God bless

S
Review №171

Excellent service. The new AC system has really helped heating and cooling. Carl helped to catch a leaking exhaust pipe that had come loose during a roofing job, saving us a lot of issues down the line.

Wi
Review №172

On scheduled time and day as always.Kelsey is very Professional and polite and courteous. Its always a pleasure having AC Contractors for our AC needs

To
Review №173

The first and second time I called they were out the same day, even earlier. Landon was super professional, explained what was wrong even showing me the part. He had the part on his truck and fixed it within 30 minutes of being here. I am so thankful, especially after 5 days with no power that AC Contractors was who we called. I signed up for the monthly membership and from this point forward I will only USE and highly recommend AC Contractors. Thank you Landon! You’re a rockstar ✨in our eyes! 😊

Te
Review №174

Courteous, clean and excellent service from this company. I highly recommend them.

Bl
Review №175

Dallas did an excellent job, pointed out a possible problem to be aware to avoid future issues, but was not pushy. I appreciate being able to talk and decide what is best for me at this time.

Je
Review №176

Andrew was great! He tried to explain things where I could understand it. He fixed our issues and gave us solutions for the future. It’s never good hearing that your AC unit needs work especially in this heat, but he got us fixed up.

Bu
Review №177

Their technician Dallas has taken great care of us and we love AC Contractors. They have been with us since we built the house in 2000 and we’re never going to use anyone else.

Ke
Review №178

Jaymin helped me after hours and was time efficient! Helped me exactly when I needed it! 10 stars

ro
Review №179

They came to perform my bi-annual maintenance through their club program. Everything looked good. If you not considered their club program it’s worth it. Discounts on labor and you can get priority processing. Check it out.

So
Review №180

Excellent service. Andrew explained things very well

Ra
Review №181

A/C contractors is excellent!! They were honest when they didn’t have to be. We would never have know! Highly recommend!

Ma
Review №182

We have used A/C Contractors for over 5 years, always professional, kind, dependable, and do a good job. Andrew has serviced our geothermal unit several times, and does a great job.

Ga
Review №183

Brian was professional and gave us excellent service!

Ba
Review №184

Luke from A/C Contractor’s came by and serviced our ac today. Luke is very professional and very informative on the working of the unit. I would recommend Luke with 5 stars!

Gr
Review №185

An August Sunday! Outside of ac unit decides it doesnt feel like cooperating. I called AC Contractors and they said it would be between 5 & 7 pm before anyone could get here. I had never used them before and was just happy that they could make it today! Then Kelsey showed up at 1 pm and got us taken care of. Thoroughly happy with Kelsey and AC Contractors. Kelsey did a great job. I am an AC Contractors customer from here forward.

Ro
Review №186

Kelcey was an excellent technician. He was professional and courteous.He went above and beyond to get our service taken care of. We love AC Contractors.

Am
Review №187

I’ve used AC Contractors for about four years now. The tech, Oscar Cisneros, has serviced units at two of our homes. I’ve never been disappointed with the service and today he saved me some money on replacing old wiring. I love this company and have recommended them to friends and family. I really appreciate the excellent customer service.

Sh
Review №188

We love Carl! He is the most pleasant technician from any company ever to come to my house. Always on time. Very professional, knowledgeable, polite, and explains things in an easy way to understand. HE DESERVES A RAISE!

Ch
Review №189

A/C Contractors has always provided me with effective and timely service. As a Club Member in their service program, they were able to respond to a call of AC outage made on a hot August Friday evening and after hours messaging, and make repairs by Saturday evening, during the big heat wave. Friendly technicians every time they come out for both routine system checks and urgent needs as this was. Highly recommended.

Gl
Review №190

Dallas was here for service. Did a great job replaced look forward to seeing you again.

To
Review №191

Carl with AC contractors has been my tech the last couple of system maintenance visits and always does a great job. Is very respectful and courteous, puts up with any questions that I have and does a great job breaking things down for me. I highly recommend AC contractors!

Kr
Review №192

We love Carl! He is just an amazing person. He works hard, is incredibly thorough and talented and has always taken care of us well. We cannot recommend him or AC Contractors enough.

sa
Review №193

We’ve used AC Contractors for several years and have always been extremely pleased! Landon was our last technician, and we were highly impressed at his efficiency, kindness, and knowledge. Thank you Landon in Longview!😊

J
Review №194

Laryn was extremely helpful. He was very knowledgeable and answered all the questions we had. We are so thankful for Laryn and A/C Contractors for helping us! Highly recommend!!

me
Review №195

I have used AC Contractors for years for both maintenance and technical work. They have always been timely, accurate and professional. My service today was exceptional and honest. Steve has great charisma and a helpful demeanor. He explained everything in terms that I could understand and was able to break the hard news that my ‘80s model unit is on its last leg and set up an appointment for a consult for a replacement unit the next business day. He respected my home and left everything tidy upon departure. I appreciate the dedication they have to helping me maintain my home and protect its value.

Je
Review №196

AC started acting a little funny today. 😬Called AC contractors, they answered right away and had a service tech out not long after. 🙂 Carl H. was 5 star service for sure! Professional, kind, & friendly! Listened to our concerns, and walked us through the process from start to finish. He will be out go to for any AC issues from here on out! Thanks Carl!! ⭐️⭐️⭐️⭐️⭐️

Ma
Review №197

Great service !!! Had a new ac system installed today. Hosea and H were great! I recommend this company. On time and quality work.

Da
Review №198

We have used AC contractors for a couple years now having tried other hvac contractors. We have been very pleased. They come when they say they will and we are notified when they are 15 minutes away. Our AC units are over 15 years old and they keep them running like new and don’t try to talk us into replacing them. We have worked with both Andrew Roberts and Carl Husband of AC Contractors and recommend them both very highly. They go above and beyond and they don’t mind me observing them while they work and my asking dumb questions about what they are doing and how the systems work (or don’t as the case may be). I always learn something when they come out.

Ca
Review №199

Very polite. Took care to keep my house clean. Give this guy a bonus! Andrew was excellent. Explained everything he did in servicing our unit.

Information
32 Photos
199 Comments
4.9 Rating
  • Address:3830 Gilmer Rd, Longview, TX 75604, United States
  • Site:https://www.accontractors.com/
  • Phone:+1 903-759-4250
Categories
  • HVAC contractor
  • Air conditioning contractor
  • Air duct cleaning service
  • Heating contractor
  • Air conditioning repair service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Online estimates:Yes
  • On-site services:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Payments
  • Credit cards:Yes
  • Credit cards:Yes
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