Automotive Super Center

448 N Eastman Rd, Longview, TX 75601, United States
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Automotive Super Center
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Wh
Review №1

Automotive Super Center has always provided exceptional service. I went there the first time about 12 years ago for a blown head gasket and was very pleased. I recently had to use them again, and their service is still A+. RJ and Josh have been great to work with and we will continue to use them in the future!

Ro
Review №2

Got new tires from here. The employees were amazing, The service was fast, and I got a great price! The manager RJ was amazing as well, very attentive and professional. I drove from Austin to come here and I would do it again if I have any issues or needs for my suv. Thank you for everything!!!!

Ju
Review №3

I found myself in quite a bind while traveling. I called Automotive Super Center after a recommendation from a local parts store. I called at 10m with no expectation that I would be able to get in and also get my vehicle repaired before they closed at 1pm (Sat). RJ got me in, found the parts and got my car fixed and out the door by 12:30 same day. I can’t thank them enough for the quick turnaround!

Ro
Review №4

Very professional, the young man who changed my oil was very courteous and I always try to give a tip however, I didnt have more than five books but I just wanted him to know I appreciate it him taking time to be of service to me.

La
Review №5

While on my way back home with my 1year old grandson, my car started breaking down. Thankfully, I was close to Automotive Super Center #2 and was able to get my car there. When I pulled in, there was a great deal of smoke or steam coming from under my hood. Technicians hurried out to assist me. The serpentine belt was shredded, so there was no way I could go any further. I was told how much the diagnostic test would cost and they would let me know what all might be needed to be done. The next day I received a text with a receipt of the cost of possible repairs. Due to being retired on a fix income, I had to tell them I had to find someone else to do the repairs. I made a post on a local Facebook group, asking for suggestions,. Later that night I received a call from Josh, the wonderful assistant manager. He informed me the manager had seen my post and they were going to waive the diagnostic fee, as well as the cost of a hose they had already put on. I was so thrilled. The next day I was informed by the amazing manager they were going to do the repairs, free of charge. I am so overwhelmed by their kindness and generosity. In no way were they obligated to help me, but they went way beyond what was necessary. I cannot say how much I appreciate them and will continue to sing their praises. God sent me to the right place when he directed me there. They are the absolute best.

Jo
Review №6

I had to have my jeep engine replaced. The team at ASC #2 was very helpful in finding and installing it. I am very satisfied with the work and pricing they provided.

Be
Review №7

Rj is the man! Tell him I sent you! The whole team up there always does a great job and in a timely manner. I recommend all my friends or anyone I come in contact to use automotive supercenter at this location. The one next to jalapeño tree

ch
Review №8

The staff is awesome! They always have smiles on their faces and very informative of the issues your vehicle is having

W
Review №9

Eastman Road Location. Blown away by their level of service. From the time I dropped my car off till I picked it up I received awesome Txt messages informing me about what they were doing and how the progress was. When they ordered my parts and when they were working on it. Even when I phoned I got my answers immediately. These guys are what every auto repair service wishes they could become!!!!!

Ty
Review №10

RJ and the entire team at Automotive Super Center are the BEST! I had a tire that needed to be patched. I also had them do a tire rotation and oil change on my vehicle. They had it all done in less than an hour at a reasonable price. I highly recommend them for all of your automotive repair needs!

Bo
Review №11

As always the service was professional and quick. Their prices are very fair. They don’t try to gouge you.

Os
Review №12

Got my wheels and tires balanced and my truck is riding like new. These guys did a great job for a great price

Jo
Review №13

Talking to others in the waiting area, everyone was a returning customer. All felt work was done timely and fairly. We were pleased with our first experience, so well return, at least for an estimate. Really nice group of guys.Only suggestion for improvement: perhaps the TV facing the waiting area could have something other than car stuff on it.

Jo
Review №14

I got a 18 Nissan Titan and these guys put alot of man hours into this truck. I trusted them to do suspension components. Steering components. And all my fluids. Very professional and they guarantee their work in a timely manner. Big thank you to RJ and Josh for working with me.

Da
Review №15

ASC has done a terrific job for me. Its the only place I will take my truck from now on. Very professional, friendly honest staff. You know what youre gonna owe before they ever start the work, not some estimate that changes when you go to pick up the vehicle. I highly recommend these guys!

BR
Review №16

Josh and the crew at Automotive Super Center were great! AC on our Durango had quit blowing properly. Ran complete diagnostics and found an animal had made a nest on top of the cabin filter. Also had a check engine light on due to a computer upgrade that needed to be done. The guys got us in and out in one day! Fixed everything! Super helpful, friendly, very professional place, you won’t be disappointed with their service. Will definitely do business there again.

Al
Review №17

The best customer service! RJ was professional, on time, and extremely knowledgeable. He called to let me know what was wrong with the two vehicles I brought in without me having to call and ask for an update. The prices were very reasonable and they had our trucks in and out in a days time. I will definitely be back ! Highly recommend!!!

Co
Review №18

Josh and the whole team at Automotive Supercenter on Eastman Rd did a great job installing a new leveling kit and new tires on my truck. Josh was extremely knowledgeable and helpful on leveling kit and tire recommendations. I received updates throughout the whole process. The customer service was the best I’ve experienced! I will be back for all of of my vehicle needs, and I recommend everybody I know as well.

Ta
Review №19

STAY AWAY FROM HERE. Paid to have it looked at, they didn’t fix anything? Still paid $65 out of pocket for them to say they don’t know what’s wrong with the ignition.. unbelievable what kind of auto shop can’t figure out a small problem like this but still charge for an inspection. Very rude behavior from everyone I dealt with here as well.

Br
Review №20

We wont take our vehicles anywhere else! They do an amazing job and always shoot straight with you. RJ and Josh are great to work with! Professional, quick and always do the best they can for you.

Ci
Review №21

Very impressive facility. Traveling out of state Leaking cooling system. Able to diagnose and get parts and repair and get us back on the road. Moved us ahead of repairs in the shop. Very accommodating. Even received a Veterans Day gift. Still bragging about our treatment there.

Da
Review №22

Professional and amazing work, they saved me every penny they could with the price to have our vehicle fixed. And even went the extra mile to pick us up from home to come and get our car since it was the only vehicle we had. Highly recommended, we will always use them as our mechanic.

Em
Review №23

Amazing customer service, very friendly and trustworthy with repairs. Flexible and willing to work with the customer to best accommodate them. Each time I’ve taken my car in I was able to pick it up within a couple days and they took the time to fully explain what was wrong with it and why they needed to replace certain parts. Would definitely recommend taking your car there!

S
Review №24

The team at Automotive Supercenter not only service my personal cars but my company’s cars & my husband’s company now! I send everyone I know to them professionally and personally!!!!RJ & JOSH are always helpful and going ABOVE and BEYOND to get things right. Even when they are slammed busy they are ALWAYS respectful of my time & make me feel important!They have fixed issues that another local shop caused my vehicle. I recommend those guys and their team to EVERYONE! You won’t find a more honest shop to deal with!!

Sa
Review №25

Caitlyn was very friendly and made sure to communicate with me the whole time my vehicle was there to keep me updated. She provided by far the best customer service I have received when going to get my car checked. Made me feel comfortable and like my vehicle was being taken care of properly!

La
Review №26

RJ and his crew did a great job on my car. He came out to look at my car and was kind to hear out all of the problems I had been having. Customer Service was off the charts and my car was fixed in a very timely manner. I trust this crew and will forever be a returning customer.

ke
Review №27

I brought my vehicle in for an AC repair. They were able to quickly fix it but while fixing it another pet broke. They called me to let me know and they estimated it would take a couple days to get the part in and let me know this. I was pleasantly surprised when they called me a couple hours later to let me know both problems were fixed and I could come get my vehicle. They were very helpful and worked hard to get my vehicle back quickly with the work done correctly.

Ph
Review №28

I have used Automotive Super Center for all my auto maintenance for the past 15 years. They have always treated me with respect; they give me a detailed explanation of necessary work to be performed; their prices are fair and competent; from auto inspection for tag renewal to substantial mechanical repairs, I trust them implicitly. Also, their mechanics are polite, knowledgeable, and trustworthy. The only service I wish they offered is auto detailing. As long as I live and drive, they will have my business.

Za
Review №29

Highly recommend this business due to honesty and ability to trust their word. I am 7 hours from home and stranded. RJ drove to where my truck was, during shop hours, and diagnosed the issue. He opened a bay specifically for my vehicle, and got it fixed as soon as he and his crew could. Appreciation is an understatement. I am now back on the road thanks to these folks. There are to many shops that are out for your money, and I trust that Automotive super center is not one of them.

iC
Review №30

I had just had work done on my car at the Honda dealer and hadn’t made it 3 miles and my light comes back on. Took it to y’all and it was taken care of the first time. Caitlyn was a blessing and while talking with her we found out that not only are they cheaper on tires but on oil changes and most other services. I truly believe y’all picked the right logo. SUPER place to do business. We have 5 delivery vehicles and will be using y’all exclusivelyBryan

sa
Review №31

I’d like to start by saying RJ IS ROCKSTAR and he always treats us like family, never ceasing to amaze us with his top tier knowledge and customer service! He and the team at the Eastman Rd Center are great! We have refused to go anywhere else for our automotive needs for over 4 years now. From radiators to batteries they take care of us and usually get our vehicle back within a day or two!

Ch
Review №32

I went in for an alignment right after fixing a couple of things in my suspension, they said I needed upper and bottom ball joints, I said how much they said 1,400 I thought that was too high, and declined, the next day I went to pick it up the guy said I owed hin 65 dollars which I told them I was not going pay, to which the guy responded very rude and aggressive.In my opinion 1,400 is way too much money for ball joints, and if they charge anything for just looking at your vehicle the client should be informed beforehand, thats just my opinion I hope it helps.

As
Review №33

I absolutely love them not only are they very polite and extremely professional but they quickly service your vehicle in a timely manner. They will let you know exactly what is wrong with your vehicle down to the smallest repair. I will never take my vehicle anywhere else and I would gladly recommend them to anyone.

Ji
Review №34

Exceptional service and pricing every time. Josh and team are awesome!

De
Review №35

Great customer service from RJ, Josh and Miss Tina. Super honest, stayed true to their time the car would be ready. Prices are very fair. Will be my go-to for Volvo maintenance.

De
Review №36

I cant express how professional these guys are. R.J. and his crew are the guys to call. Not only are they knowledgeable in their profession they are soo nice and efficient. I highly recommend this specific automotive shop. Theyve serviced my Infiniti and now my Lincoln. They will not disappoint! They deserve a ten! Check em out. You will be totally satisfied!

To
Review №37

I Always use Automotive Super Center on Eastman Road. RJ & Josh are Super Friendly. They have aGreat atmosphere & Technicians. Good prices. Never try to get over like some Mechanics. I Highly recommend them!!# I give them ⭐⭐⭐⭐⭐

To
Review №38

After discussing the issues, ASC began a logical, prioritized, diagnostic process that identified & isolated the root cause of the cascaded failures. Fixed one problem to correct two. The battery replacement was a peripheral but related repair.

St
Review №39

Of all the places I have ever used for tires and oil changes this place is the worst in both categories. They also never give you the correct time for completion of a job and dont fix everything you ask of them. Their work is shabby and substandard at best. This was my third and final time to use them!

Le
Review №40

Josh was amazing. I had to get repairs done to my car and I wasn’t from the area. He made sure that everything was done, he gave me the best advice on what I should do to make sure I get gone safely.

Ke
Review №41

My daughter attends LeTourneau University and her check engine light came on. I contacted her roommates mother who is an alumni of the college and she highly recommended Automotive supercenter because that’s who her cousin goes to and who lives in Longview. Josh was so nice and so accommodating and the Team were able to get the car fixed in 24 hours! And explained why the check engine light came on in detail and I appreciated that I will definitely use them again! Thank you for helping us!!

Je
Review №42

These guys went out of their way to help fix our seatbelt before a family trip. Their level of servitude and professionalism is second to none. Our family will definitely use them for all auto needs.

Ma
Review №43

I am beyond impressed with the customer service here and will only use these guys from now on. I highly recommend this shop and am just grateful to have found some stand up mechanics to rely on.

D
Review №44

RJ Josh and the team are the best! They go out of their way to help me with towing jumping or whatever it takes to get my dead vehicles to them - then repair it quickly and on budget! Thanks guys! I only go here for all my automotive needs!!

De
Review №45

Super friendly and helpful took very good care of car..Mr. Josh was so kind. Highly recommend them

Jo
Review №46

The guys at Automotive Super Center did a fantastic job getting my suspension issues resolved. They where very professional and, even got the repairs done for cheaper then expected.

Al
Review №47

I have come in to get something fixed here 3 times in the last few months. They have great staff and fair prices. All three times they have got whatever was wrong fixed and my car back to me the next day. Best repair place I have used in Longview!

AC
Review №48

Great place. Had a fleet truck go down and needed it next morning and they got it in first thing and got it running tip top so my truck was back to making money. Thanks to RJ the manager. Great job. Would highly recommend.

Si
Review №49

They were great, even though my check engine light is still on. Mr. Godfrey was very kind and knowledgeable. I will go back again.

Lo
Review №50

I call RJ and Josh my boys. I will only take my vehicle to them. My truck is in their shop now and my mother called and asked me what did your boys say, lol.

Se
Review №51

WOW! It’s rare that auto shops actually take care of their customers. I’ve taken my truck to this shop twice kind of expecting to be told “bad” news on repairs/charges only to be told that they were able to fix it for a lot less. Kudos to Glen and his team. I will be taking any car repair I have to them for sure.

Ro
Review №52

Nope. Went to two of them trying to get my State inspection done and neither one could do it. Called a third one but didnt go there. Instead I went to this little office on Pine Tree and they were great!

Me
Review №53

Weve used Automotive Super Center for years. My husband wont go anywhere else. They are a very efficient and honest business! We highly recommend them!

Se
Review №54

Incredibly nice staff! Worked with me on an emergency issue I was having with my vehicle and figured out the problem in less than a minute. Highly recommend!

Ma
Review №55

Really busy repair shop means this place is NOT the spot for a quick repair. Fair prices, and nice staff. They will stand behind their work and do what it takes to keep things right with their customers.

Ra
Review №56

The technicians and service managers here are great. I appreciated their work last time I had an electrical/wiring issue so much, that I brought my truck back for some funky Check engine issues.

Br
Review №57

This is for my mom. Mr. Josh helped her with her brake light. He was so kind and helpful! Thank you Josh so much! He is at the one on Eastman road!

Ci
Review №58

Location off of Hwy 80 and 259, fantastic service and quick service! The salesman was friendly and easy to talk to, i was in and out of there in less than 30min. Treated my car well!

Da
Review №59

Auto Super Center has covered my fleet maintenance for several years. Very courteous and professional. Staff does a great job... 5 stars!!

Jo
Review №60

I went in for an inspection at 448 eastman rd. and was the first car in the parking lot,I got there early about 5 minutes till eight.I ended up leaving at almoet nine.The sad thing about it is I should have been first and I had to sit there and warch them dance all around me and waited on an older white guy before me.I asked the guy who seemed to be the manager was he the manager and he said yes,I told him I was the first car in the parking lot and the way he looked he knew that is not the way to be.I had a va appointment in shreveport and was very late.I knew I should have went to the one on the spur across from the what a burger danny know how to treat people.

My
Review №61

Excellent service from the first phone call. Fast and professional. I was referred here by the Ford dealership and I am extremely satisfied with service. HIGHLY RECOMMEND TO EVERYONE !!!

St
Review №62

Josh Dryer was so nice and Professional. With me being a women he listened to me and help me with my car . I recommend anyone for their car repair needs.

Sa
Review №63

I love it when you find a business that still believes in honesty. These guys could have taken my whole paycheck but instead only fixed what needed to be fixed. Will definitely be a repeat customer!!!

Pa
Review №64

Left truck to be aligned. Called couple hours later they said it was on the rack and be ready by 2. Went to pick it up and they said we called and told you our machine was down. I received no call and they told me when I called they were working on it. I don’t think anyone knows what is going on here. I won’t go back

CJ
Review №65

I had an emergency situation where my Tahoe was broke down and me and my family needed to get back home to Oklahoma City ASAP and these fine men diagnosed and replaced my alternator in under an hour. Wow!!! Just wow!!! Thank you!

Mi
Review №66

Glynn, manager, is AMAZING. He dont jerk you around and he is straightforward with you. Friendly. Danny, tire guy, is attentive. He found stuff wrong with my tires that were safety issues.

TI
Review №67

RJ and his staff are amazing! Kind, professional and they went above and beyond for not only myself, but every other customer that was there while I waited! Excellent!!

Ma
Review №68

I went to 3 different place to fix my passenger head light. I was there 10 min and they already had a cause and 25 min later Glynn has it fixed. He and the mechanic are awesome 👍

Ka
Review №69

Loved the people working there very pleasant had a fun time .they got the job done priceing was reasonably. And they have a sense of humor.Makes time go by ..thanks to yall at Automotive Super center on Eastman rd and 80

Ja
Review №70

They do excellent work good people got my car repaired quick I would use them again

Ma
Review №71

Can always get the tire I need even when its an unusual size. Fast friendly service and if youre a AAA member, you get a discount!

Re
Review №72

Probably ok for oil changes etc. Needed my older truck gone thru (no limit to budget), they couldnt be bothered with all the small stuff, and for some reason never really got the engine to their liking either.

Wi
Review №73

I have dealt with them in the past and been more than satisfied. Dont know what happened, change in management maybe, but this time they didnt fix the problem but actually made it worse. Wont use again.

Ro
Review №74

Satisfied customer. The level of service was commendable.

Ma
Review №75

Great customer service! Very friendly and knowledgeable! Repair completed same day. Would highly recommend:-)

Ba
Review №76

I’ve personally had problems with a lot of other mechanics but these guys seem to know what there doing highly recommend

Ka
Review №77

Great staff and technician. they were able to get to my vehicle quickly with great quality work.

Sh
Review №78

Service was spectacular as always! Repairs were made quickly and efficiently. RJ was very helpful and friendly!

Mi
Review №79

They did a good job on my friends car.

Na
Review №80

Love coming here for my auto needs staff is friendly and helps you understand even if your not automotive savvy. And they got my in and out fast.

da
Review №81

Great service fast and friendly staff.

Ke
Review №82

These guys are great! The staff is friendly, competent, and fair! They keep my aging Suzuki running great!

St
Review №83

Very good help, my car was fixed in no time.

br
Review №84

Best repair shop in East Texas!!! Just ask Locals Love Us (winner every year) and best of East Texas! I wouldnt go anywhere else! Chris and Eric are the best!

Cl
Review №85

Great service! Extremely helpful and took care of my needs with a smile. Definitely recommend!

Fe
Review №86

They are very profesional and friendly , they did a quick vehicle inspection and provided all the information needed for the repair.

Da
Review №87

Very professional people and get the work done in a timely manner and Matt Bergman is very professional and very knowledgeable

Er
Review №88

Ive gotten two vehicles inspected here, and theyve been helpful and friendly both times (even when its busy)!

Ra
Review №89

Was traveling from out of state. Had to be towed. They treated me very well and I was on my my.

Be
Review №90

These guys are great! Terrific service trust worthy and fair pricing.

Ev
Review №91

The guys are very very good on helping you with your car. And tells you and show you what your problem with your car 🚗. They tries to help you in any way to get it fixed.

Ta
Review №92

RJ got me in quick and was extremely helpful in fixing my breaks! I recommend using them

Gr
Review №93

Very friendly staff, got my car fixed and ready in no time. 10/10 recommend will come back!!

Da
Review №94

Repaired in timely matter. Kept in touch with phone calls regarding pricing. Would recommend to family and friends.

Ki
Review №95

Hands down the BEST place I’ve been to. Very professional, will definitely be going back for any other issues!

De
Review №96

Great place that always treats you professionally and fairly. Very clean and organised. Pleasure to do business with.

ar
Review №97

Nice staff greeted me soon as I walked in was very knowledgeable and helpful.....Ill be back

An
Review №98

This place is awesome. They are very quick, efficient & honest.

De
Review №99

Excellent service.Reliable and efficient work.Everyone was helpful and courteous.Will definitely be taking vehicle back

Na
Review №100

Got to me quickly, decent pricing, and a fabulous technician. Super friendly!

Ni
Review №101

They are professional, thorough and quick. 5 star customer service.

Ca
Review №102

Replaced water pump, thermostat, and air filter. Service was prompt, professional courteous, and efficient

Jo
Review №103

Quick and good service, I was very pleased and will tell friends that I recommend the Automitivr Super Center

L
Review №104

Update my car still leaking antifreeze I will not return Im very disappointed

Da
Review №105

Theyre always helpful and courteous. Im always pleased with their work.

Na
Review №106

The guys at Automotive Super Center are truly gentlemen and are very proficient at what they do.

Fr
Review №107

I was in and out for an inspection sticker at The new one out on hwy 259... The one on Eastman sent me there because all but one worker had gone home...

Ve
Review №108

They had the fastest, friendliest service and they also explained every detail ... Thanks guys

Sc
Review №109

Got my new tire fast and got me in and out just as quick. Thanks guys.

Ro
Review №110

EXCELLENT STAFF!!!Highly recommend them for all your vehicle needs.

Ch
Review №111

Service was fast and thorough. Keep up the great work!

Lu
Review №112

I trust ‘em, and I don’t even trust myself. Cool group of dudes!

Sh
Review №113

Josh and the team treat you as fair as anyone else in town.

Bo
Review №114

Couldnt get person off phone to even acknowledge my presence. Wouldnt recommend to anyone

je
Review №115

The owners are absolutely wonderful and will take care of you!

To
Review №116

Great place to get your car fixed 👌

ca
Review №117

After they finally get approval on parts their pretty quick

ch
Review №118

Great customer service.

Da
Review №119

Best customers service. Outstanding staff!!

Ro
Review №120

Welcoming and very friendly! Highly recommend this place.

Na
Review №121

I got my inspection done in a flash very convenient

Ri
Review №122

Speedy service. Guaranteed a replacement part.

Ke
Review №123

Fixed the flat tire on our bus in a reasonable amount of time

Te
Review №124

Service good as always. Keeps my Lil Blue running.

St
Review №125

The job gets done well, with no hurry that would hinder quality.

Ja
Review №126

They ordered the part Friday afternoon & my car was ready Monday at 2:00. Great service!

Ri
Review №127

Great service and quick repairs :) 👍👍

My
Review №128

Experienced, fast, curtious and no BS

Ja
Review №129

As always, the customer service, service and timeliness was great!!

Pa
Review №130

Friendly staff and quality service every time!!

Le
Review №131

Come here for oil change, price is just right

El
Review №132

Always friendly and knowledgable.

Du
Review №133

Eric is very knowledgeable and easy to talk to

Sh
Review №134

They get stuff done quickly

Do
Review №135

Very helpful with the automobile.

ke
Review №136

Friendly people & great customer service

Da
Review №137

Got thermostat change out and fill on antifreeze

Pa
Review №138

Great guys. Very helpful

Al
Review №139

Great friendly service

Da
Review №140

Too expensive to have work done here.

Ja
Review №141

They were super all around.

Ja
Review №142

Very helpful, friendly, and fast!

Ra
Review №143

Very good machanic shop.

da
Review №144

Great place great pricing

sa
Review №145

Very disappointed I wont be back here.

Le
Review №146

Very good service.

bi
Review №147

Great service writers and mechanics

Da
Review №148

Great!! Ill be back

Mi
Review №149

They are great at what they do

K
Review №150

Good.

Ba
Review №151

Sucked

La
Review №152

Good and friendly service

Pa
Review №153

Nice but overpriced

Qu
Review №154

In and Out state inspection services.

De
Review №155

Straight forward and honest

Je
Review №156

Unmatched service.

Ke
Review №157

Bad service in past

An
Review №158

Excellent 👍

Ev
Review №159

Good service

ne
Review №160

Because they serve you with very good service

Ma
Review №161

Excellent

Ma
Review №162

Eselente

Information
16 Photos
162 Comments
4.6 Rating
  • Address:448 N Eastman Rd, Longview, TX 75601, United States
  • Site:http://automotivesupercenter.com/
  • Phone:+1 903-753-1615
Categories
  • Air conditioning repair service
Working hours
  • Monday:8 AM–6 PM
  • Tuesday:8 AM–6 PM
  • Wednesday:8 AM–6 PM
  • Thursday:8 AM–6 PM
  • Friday:8 AM–6 PM
  • Saturday:8 AM–1 PM
  • Sunday:Closed
Service options
  • On-site services:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Parking
  • On-site parking:Yes
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