Kelly’s came out on a service call and unfortunately our heater needed to be replaced. We had an option for a cheaper fix but decided it was time.The work was scheduled and they no showed. When I asked they said they had the install set for the wrong day and didn’t notice it. Not sure how, I received 2 text messages and an email confirming the correct day and time. Installers were great, quick, and left no mess.Make sure you get a second quote, my other proposal did not come in time, but I could have saved $2K by going with someone else.
Kelly’s Heating and Air is the Place to go ! I can only recommend it, very sufficient, reliable, caring and respectful. They do excellent Work , very reliable in every Aspect! Thank you for a great Service!
I’ve been using Kelly’s for over 10 years. Today, Brad and Andrew were great (as usual)! They arrived within the promised time window and completed the service in a very short period. They explained everything that they were doing, while they were doing it. I’d recommend Kelly’s to everyone!
They are very helpful and they take the time to explain what they are doing and why.I have never been pleased with the performance of a heat pump. However, they keep it performing optimally.
The service was very good except the tech’s never talked with us to provide updated. They also did not have the inspector to come in and talk with us. Other than that everything else went well!
Kellys is always professional and reasonable regarding the work they perform. We have used them for all our a/c and heating requirements since coming to North TX 25 years ago. Would always highly recommend Kellys.
Fantastic and easy to work with! Very knowledgeable on air conditioning. Came out in a timely manner.
Excellent service! Kelly’s Hearing and Air were quick to return my call and help us out. Very professional and courteous. Very thorough a knowledgeable. Reasonable prices. Highly recommended.
Fast. Trustworthy. Helpful. Good man. I had called a different place and the lady that answered the phone was unwilling to help me with even the most basic questions. But then I called Kelly’s and he was so helpful. Patient and kind.
Brad showed up on the day I requested service due to heater issue. He checked the system, noted clean filter, as well as turned on heater while in the maintenance attic. Then after he came downstairs, he ventured to the garage to show me how to perform maintenance just as he did in the attic. Only took a flip on/off of the power switch to trigger furnace and to gain heat once again upstairs AND downstairs. Very quick and easy lesson to perform heat fix. System is running well now and thermostat is also working better. Highly recommend Kellys!
Have worked with Brad and his team for 15 years, they are fantastic!
I have used Kelly’s Heating and Air for years. Honest company. Upstairs A/C compressor went out. Called them late in the day on Wednesday. Out the next day Thursday to diagnose. Ordered compressor and back to fix on Friday. All during this current heat wave. Thanks Brad.
Brad came out as soon as possible after a holiday weekend and not only repaired our system, but showed us what to do if it happens again. So glad we bought our units from Kelly Heating and Air!
My AC quit working due to the capacitor dying and being low on freon. We called Kelly’s and received amazing customer service during the phone call. They were able to get us schedule same day and arrive within 2 hours of our phone call! They confirmed it was the capacitor and replaced it and found that the Freon was low and took care of that. They also cleaned the coil and checked to make sure everything else was functioning properly. My AC is now working better than it has in a long time! They didn’t try to up sell and the value is great! It’s good to know we now have an awesome and honest HVAC company we can call if we have any HVAC issues in the future! The guys that responded were SO nice and professional! HIGHLY recommend this awesome company for any HVAC needs!
I highly recommend Kellys Heating and Air because of their great service, professionalism, knowledge and friendliness. I had an amazing experience with them. I definitely will sign a maintenance contract for AC with them. Brad and Andrew, you are amazing!
When we purchase our house we called out several companies to check out our AC. It was having trouble cooling. 3 of the 4 companies told us we needed to replace both of our units and provided quotes. Kellys (Brad) was the only one that took the time to actually test the units. He added some freon and some caps to the lines. We ran the units for an additional three years before they actually needed to be replaced. Kellys was the only one we called when that time came. They have been servicing our home for 10+ years. I trust them enough to recommend them every chance I get. Great company to work with.
From the initial contact to completion of the installation Andrew was there to walk us through the entire process. The installation crew were very professional and done an excellent job. We are very happy that we chose Kelly’s Heating and Air for our HVAC needs. I would definitely recommend this company to anyone looking to upgrade, repair or just need maintenance on their units. If I could, I would give them a 5 plus rating.
From the first visit to discuss our needs, to the visit to plan material needed, to the actual work being done, all was banshee beautifully.The work crew arrived earlier than expected. They worked nonstop despite the ridiculously high temperatures. They were polite and friendly, cleaned up the mess caused by the idiot who owned our home before, and even pointed out something they had broken and insisted on paying to replace despite my protests.I will definitely turn to them for any future work.
Excellent work! Delivered as promised on time with flawless execution. Been using Kelleys for years because they are not into selling things you dont need but instead listening and identifying the issues and responding with the right pricing, service and quality. Excellent locally owned business.
Kelly s Owner and 1st mate were very help full to fix my Upstairs AC with a fair remedy and excellent results. Thank you!I have been a long time 20-year customer! LJS
These guys are incredible. From fitting us into their very booked schedule, to their friendly service and installers, this company will find the problem and get it done. And did I mention the A/C is blowing incredibly cold?! I would highly recommend them to anyone who needs A/C work and repair.
The technician was very efficient and put in extra time to find a part for my AC
I don’t know where to start with this business. Amy was able to set up an appointment with a technician next day at first but once I told her AC was out she was able to set up a same day appointment due to emergency situations. Nick the technician was prompt and respected distancing (remind you this is during COVID). He was able to diagnose, prepare parts, AND repair same day. SUPER knowledgeable, MEGA helpful. Without a doubt will be using this company for ALL my AC and heating problems!
Well, not so happy this time around! As my outside unit wasnt making the noise the afternoon they showed up, as there was a cloud cover and a cool front so, my air was set to 80 all morning. I cranked the air down while they were here, and once it came on, there still wasnt the sound I had been hearing. Probably due to the facr that it hadnt been running.So both Andrew and Brad stated they would come and put a sound barrier cushion under the unit. For me not to worry, even if i wasnt home they could get it done and then of course bill my landlord. Mind you, that sound barrier placement still hasnt happened.The following morning the air was on, and the outside unit was screaming the noise again, so I recorded it. Called spoke to Andrew he wanted me to text it. Unfortnately, it would not send that way, so I sent it to their fb business page, waited 3 days, and nothing! Called got a hold of Andrew again and well, once again he asked for me to send in text. Which my daughter was able to get it to send. It has now been a couple of weeks and still NOTHING!I believe after the Holiday, I will just call a different company. Sorry Kellys Air/Heat, but you guys have let me down!
I have always been pleased with their quality of work and their quick response our AC needs. I recommend them to anyone I know who needs AC maintenance or repairs.
We have always used Kellys Heating and Air since we built our house back in 1984. They are the only company I trust. They have always done a great job and are very responsive if I ever have any problems. Costs are always competitive and they have always worked with me. Thanks for being there Kellys.
Poor job, had to have another company fix it less than 2 years later. Kelly’s ignored my phone calls, and refused to even come look at it. They suddenly stopped servicing my area.Terrible install job as well. Many leaks in the system after the install done by day laborers. Their address is a post office so they cannot be sued. BEWARE!
Kellys Heating and Air have been our go to HVAC company for years. They are friendly, knowledgeable and responsive. They not only take care of our personal home system but our rental property and many of our real estate clients as well. They get the job done right the first time!
I lost my furnace after having been out of power for 30+ hours during the weather emergency in Feb 2021. I called 10 places at 8pm and 2 places responded. I had booked an appt with a different company but Andrew still FaceTimed with me at night to help with diagnostics. I thanked him for his time and told him i would reach out if I needed service again as I had already booked an early morning appt with other company. Well that company no called, no showed on me and I called Kelly Heating and Air at noon the next day. They were at my house by 4:30 and repairs done by 5. Andrew was a awesome! He explained everything they were doing and I felt he understood my sense of urgency to have heat for the night. They were a life saver and I would highly recommend!
I have relied on Kellys Heat and Air for over 15 years to provide all of my heating and A/C needs. Brad and his team are exceptional in their craft. Professional, prompt, honest, reliable are all words that come to mind. I am so thankful to have such an exceptional repair team serving our community. Well Done Kellys Heat and Air, you guys are the best!
Nick was on time and went right to work on the clogged AC drain. When he arrived he had his quote ready. He was in and out in about 30 minutes. This also including him checking the air filter and outside coils which he said were good. We have been a long time user of Kellys and have recommended them many times. Another job well done, Thanks Nick and the good people at Kellys.
Mr. Kelly was very helpful, did a great job and took time to answer several questions my son and I had about our air conditioning system. We learned a great deal. Ill be using Kellys from now on.
Kellys Heating & Air Conditioning goes above and beyond to make sure you are 100% satisfied with your service. I have used Kellys Heat & Air for all my maintenance needs and they have been excellent every time. Mr. Kelly is honest and fair on pricing. I have referred them to friends and family and they all have been satisfied with their service as well.
We had the BEST experience with Kellys Heating & Air. They were prompt, professional, and made the entire process of purchasing a new AC unit so easy. They are trustworthy and I cannot recommend them enough!
I had a few questions before I hired someone. Most companies would only answer my questions if I agree to have someone come out for a paid visit first. As a single mom I not only want to feel comfortable with who I am inviting into my home for safety reasons, but also to ensure that they are professionals who are capable of solving the problem.Kelly Heating and Air is definitely a customer relationship driven company. After speaking with Andrew I feel more than confident that my issue will get solved and I will have someone there to explain clearly the cause and the solution.
Last October, of 2018, my husband and I had a new HVAC system put in by Kellys Heating and air. All of the gentleman that did the installation were kind, hard working, and went above and beyond to make sure everything with our new system was perfect as well as making sure that everything was left clean and tidy. If youre looking for an air conditioning/heating company to install a new system for you or, if you just need maintenance on your existing unit, Kellys is the one and only place you should call. Their prices are unbeatable and I can promise that your being a happy and satisfied customer is everything to them. We cannot thank everyone enough for their kindness, hard work ethic, and reliability. If we could give more than 5 stars we absolutely would. Call Kellys for all of your HVAC needs, it will be last company you will ever need to use. Thank you everyone!
Great service! Very good advisers!
Our HVAC system was 21 years old and finally gave out. We needed an entire new system . The Kelly’s team came out the very next day and out with the old and in with the new in record time. Before we new it we were up and running! Our bulldog is very happy and of course so are we! Thanks to all at Kelly’s for a job well done!
Kelly’s Heating and Air Conditioning is awesome. They were prompt, courteous, and very thorough. Their prices are competitive and most importantly: I trust them to do a good job.
As always, a wonderful experience! They are always in time, very polite, do quick work, and try to find the way to do the best job while saving us the most money. Couldn’t be happier with Kelly’s and their amazing team!
So we are looking to purchase a home that Kelly services for the owners semi annual check up. They did not install it but the outside compressor is setting on an old rotting pallet not a proper slap or pad. 3 years and no one from Kellys told them this was an issue???? Their recent inspection said nothing is wrong with the HVAC but now they want to charge the sellers $350 to replace the pallet with a proper pad. They never even addressed the rusting drip pans in the attic. Best to spend your money elsewhere.
I have used Kellys for over 15 years and will always use them.
They always do great work, are friendly, installed our heater quickly, and are reasonably priced.
For years I have put up with a AC and Heater unitThat just had a mind of its own. I Finally decidedTo call Kelly’s Heating and Air to get it replaced. Brad and his crew worked all day nonstop to replace theOld unit. My AC works so good now I can literallyMake it snow in my living room. The difference isNight and day.Brad had so much knowledge that he sharedAbout his profession, like location of the air vents,And the quality, and guarantee your getting with a York.I not only got a great system, I also got greatQuality service whenever I need it.Kelly’s heating and Air is truly top notch.
First let me start by saying I hired a contractor to come in and replace my HVAC system. Finally after 2 months I found out the a.c. wasnt finished. I called around and no one could come in that day. I the owner Kelly came in himself and fixed the situation that same hour. This by far is the best experience Ive had with any contractor.
Andrew does a great Job and he is well Experienced and finds out the actual problem real quick. I definitely recommend Andrew to all AC/ HVAC related problems.
These guys are great. Honest, fair pricing - and skilled at their trade. Use this company!
Came on short notice end Andrew did a great job!
Ive used kelly air for 30+ years. They save the day when others products or work breaks. They come when scheduled. And I like their prices. And what really matters is their quality of work, is Right 😊. Thanks for the check-up and warranty repair Nick Conrady!
Both the repairmen who came out were awesome. Friendly and professional. I wish I remember their names. They explained what they were doing while they did it. I will definitely be using this company again. Thank you !!!
On Feb. 5th at 12:23pm, I called Kellys Heating & Air to discuss having my AC repaired. After talking with several other companies that told me it was most likely the capacitor, I called Kelly’s back to set an appointment. On Feb. 7th the repair man arrived disheveled and dirty, which gave me cause as to who he was. He DID NOT hook up meters or gauges to the outside AC unit or test any of the original parts to determine their status, but made the decision to replace and charge me for a CONTACTOR, FAN MOTOR, and CAPACITOR, in addition to the service call. On Feb.12th they canceled and reset my appointment for Feb. 21st at 9am. He showed up 2 hours late with the wrong fan, left and returned 2 hours later with another incorrect fan, which he went ahead and installed with an additional small part, in order to make it work. He came to my door saying he was done and wanted to be paid. I had to ask for an invoice, to which he scoffed but reluctantly obliged. That day was chilly and the AC was not needed, but the invoice stated that he had replaced the three parts mentioned above and he had displayed that the fan was working, insinuating that the AC was as well; On the 22nd however, (which was warmer) I discovered that it was not. After calling Kellys to inform them, I was rescheduled for Feb. 28th, but again no one showed. After numerous calls I received a text that they could put me on for March 7th. At this point I had paid Kellys Heating & Air $815.00 cash and still no one would show. Finally, I called DEXTERITY HEATING & AIR LLC, after a recommendation from Home Advisor, and they arrived 45 mins later. They tested everything and asked why the wrong motor was installed, informing me that the original contactor AND motor were still good. The original Capacitor, (which I had taken photos of, in addition to the rest of the original parts) had NOT been replaced as the invoice had stated, and turned out to be the ONLY part needed, as had been suggested from the beginning. The AC was finally blowing cold air, the cost was $224 in comparison, but Kellys has yet to return and will no longer take my calls.
Nice, flexible and helpful when asking questions. Crew worked hard and fast.
Called Sunday night & was working on our AC Monday morning & quickly diagnosed/repaired.
Love Kelly’s Heating and air! Brad is always nice and quick to fix the problem. Definitely recommend using this company!
The team from Kelly’s were excellent from start to finish, coming out late on a cold night, then coming back in the coldest day of the year to swiftly, effectively install a new heater. Recommend very highly!
These are kind, generous, community minded, reliable, reasonable, helpful,, and above all they know the air conditioning business and how to do their job extremely well! Been their customer over 40 years and recommend them all the time
Kelly’s came to my rescue again. I am in heaven again, and that means cool air!! I’m very grateful for the quick response and the skill that Jose and his helper provided.
Brad and his folks are the greatest. I’ve used others and have had all kinds of experiences but have always relied on Kelly’s. Great quality work, honest, and reasonable pricing.
Great customer service! Explained the air conditioners issue thoroughly and resolved it quickly. These guys did a great job!!
Kellys is always responsive and the guys are friendly and professional. We feel we can depend on them in emergencies and for general HVAC work. What more could we ask?
On time service, promptly analyzed problem and quickly repaired the A/C. Good results, friendly service ALWAYS.
Prompt service and great customer service! Brad is a great service guy, very knowledgeable and a person who you can trust! I would like to recommend this place for all commercial HVAC issues and services!
Called for a maintenance check. They scheduled me for the next day. Omar showed up. He could not have been more polite or efficient. He did a thorough check of my three units — inside and out. Thank you!
I have used Kelly’s Heating & Air for 25 years and I’ve always been extremely happy with their service and level of expertise. If you’re looking for a good HVAC company, call Kelly’s!
I have used Kellys for all my HVAC needs for years - they are great and I trust their skills completely!
We have used Kelly’s for several years and they are always great. Professional, friendly, knowledgeable and they don’t charge an arm and a leg! Great local company to use! Highly recommend!!
On time checked my AC system answered our questions. Will be happy to call them back when winter approaches.
Called and got a real nice person on the phone. They sent a repair guy out right away and the price was perfect. The service was great. Thank you for your quick service.
Been using them for years, always professional and always do great work. Brad and his team are very knowledgeable and easy to work with and have always met expectations.
2 years ago same problem. Then he put blankets back on shelve he took down and $200. This time did not clean up after left trash in yard and blankets in floor. Just under $1000.
Thank you Brad!!!! We give you both 10 🌟 ⭐ You made our day🤩😀 You took care of our AC problem before the air went out. Kellys is #1.🥳 Cynthia Hargrove
THIS company is great. They were so helpful and came right away to give my cold house some heat. In no time I was warm and happy I highly recommend this company to everyone :)
Kelly’s heating and air is an incredible company! They are professional, friendly, and very dependable. I would recommend this company to anyone looking for quality service.
Had a bit of a bumpy call with new service team. Spoke with Brad and feel much better. He is a caring and good owner that cares about customers.
It only took 25 minutes after ai scheduled my service call for them to show up. Very knowledgeable and fast with diagnosing my problem.
Friendly staff that did a quick and efficient job! Overall I highly recommended Kelly’s heating and air, thank you!
Have been using Kellys heating and air for years they have keeping me running for years and when it was time for a new system Kellys was the only company I would consider installing my new system
Kelly’s Heating & AC. They were on Time. Diagnosed the problem. Fixed our AC. It’s working. Thank You. Kelly’s. Only 105 degrees today !!
Awesome service once again! Great techs & prompt service. Brad & Andrew are awesome!
Great job as always. Communicated well to let me know when they would arrive. Very quick and professional.
A/C went with outside temperatures over 100. Nick did a Great Job, Quick and efficient! Thanks!
They were very responsive and on time. They were done very quickly and were reasonably priced
Locally owned company who were the only ac company that figured out the issues yr after yr of dealing with AHS and other companies..owner seriously came after midnight in our 90 degree house that we had to move out of!
Thank you so much. The man was there he was quick respectful and very nice. Thanks
They will get the job done! First of 3 to find what the issue was and was able to fix it quickly.
On time, explained everything clearly, very polite and professional.
Kelly’s is always right on time. Very professional, friendly and helpful.
Have been using them for 35 years. Never unhappy with their work.
Totally trust Brad with our AC unit. Well be calling again.
The team was prompt, knowledgeable, and efficient. Looking forward to using this company again in the future.
Fantastic service! Would definitely use again and highly recommend.
Need to babysit this company. Gave instructions but they did not follow them (where the key was) so they just left. No heat over the Christmas weekend.
Guys were very clean & courteous , very timely and professional. Great company.
They are very professionals heating and air company they redid my complete system and havent had any problems since .
I wouldn’t trust my heat/AC needs to anyone else.
Very courteous and professional. Explained everything up front, no surprises and honest.
Prompt and efficient. They make it super easy!
The Best A/C company in the World!!!!! If you call someone else, well,then you’re just STUPID!!!!
These are outstanding technicians which are very knowledgeable. Thank you for your help!
OUTSTANDING WORK friendly on time!Excellent service!!
Awesome service! Definitely recommend!
Excellent service, respectful, and thorough
Professional and very courtious.
The guys do a great job!
Great company!
Great service Friendly Technician
Timely and good price
Andrew and Brad are the best
Great service.
Everything was great
Great service.