Daltons Air has been an absolutely life saver for me. They are honest and fair with pricing, and actually act like they have my best interests in mind. I ABSOLUTELY trust them and cannot recommend them highly enough: if you need an honest and competent AC crew in the Austin area, just reach out. Have used them for years, and never a bad experience.
We had an exceptional experience with Lewis from Daltons Air! After calling last night about our house feeling warm, he arrived promptly this afternoon. His service was professional and efficient, without any upcharges for unnecessary services. Lewis quickly identified a capacitor issue with our AC unit, which was still under warranty, and had it back up and running in under 30 minutes! We are extremely satisfied with the service and will forever recommend Daltons Air and Lewis for anyones AC needs. Thank you, Lewis, for your outstanding work!
They put in our ac/heater when our home was built about 6 years ago. That all went well and no problems. However, I have since reach out to them 3 separate times because we were having problems and they never returned my calls, text messages or even requests I put into their website. We were under warranty for the first 5 years but instead I had to use different companies to come out and fix my AC and it cost me a lot. I would strongly caution using them as they obviously dont stand behind their work. Only thing I can guess is they would lose money doing warranty work so they had no interest in getting back with me. Also, to have three separate instances of problems with a new unit should not happen. Makes me question the quality of their work. Be very careful using Daltons Air.I read your response and that is untrue. I checked and I called the correct number and have the correct company. In fact, I just called the number again and it nows says your voicemail is full and you can not even leave a message. Like I stated , BAD customer service. I also texted to the number in the past and filled out your website form. Zero response. You are only making it worse by lying. I would suggest instead you apologize for the mistakes and fix it so it doesnt happen again instead of pretending like I made a mistake. Highly unethical. Like I said before, be very careful using Daltons Air.
On one of the hottest days in the Summer, Dalton Air did not put me off like others had. I had gotten one quote from a business my home warranty people sent that turned out to not even be the problem and were asking much more $. To top it off they put me off 3 weeks! I called Dalton Air who came out the next day. They ordered the part I actually needed and fixed the problem a few days later when the part came in. They were fantastic and professional.
As a real estate agent focused on professionalism, its essential for vendors to have great service, customer focus and ANSWERS! These guys did a great job AND saved my sellers $1,000s!!!
Dalton’s replaced my complete HVAC system with Rheem Classic Plus Series High Efficiency Air Conditioner and furnace. I highly recommend Lewis and his crew. They are very efficient and very price competitive.The new unit has saved me over $80 a month in heating and cooling cost the past 12 months.
The entire team at Daltons Air was oustanding to work with, especially Manuel and the business owner, Lewis Dalton. They did excellent work replacing my 30+ year-old system, they were all super friendly/courteous, and they kept me informed along the way (which was great because I ask a lot of questions). As a first-time homeowner, Im so glad I went with them.
We have been using Lewis Dalton and his guys for our personal home as well as our rental properties. He is honest and fair, very hard working, very professional. He does get pretty busy, so sometimes you may have to wait just a little while for him to get back to you, but he will! I would definitely recommend this business. And honestly, he is just a nice guy!
A few years ago, I made an appointment with Lewis Dalton and one of his coworkers came out the first time and diagnosed the issue incorrectly. Thankfully Lewis came out the next time and found that we needed a new damper. Since he didnt have them in stock, he would get one and call me back. As it wasnt urgent, a couple of years went by during Covid and he never bothered to call back at all. Finally I called again this year as it was becoming more urgent...some rooms were rising above 80 degrees. We received a very reasonable quote, but again there was no part on hand. Many weeks later and several unreturned calls, but they finally got the parts needed. Since we didnt know any other companies specializing in dampers, we swallowed our anger with their lack of response and waited patiently for the appointment. Finally the appointment came and one of the dampers was the wrong size, so he only replaced one and made an appointment to replace the second one the following month. Instead of making an effort to quickly correct the issue, the followup appointment went by without the courtesy of showing up, or even a return call/text! In summary, communication is horrendous with this company, but prices are reasonable. We wont waste any more time reaching out to them.
We had our AC serviced over the summer and when it started getting cold, we hired Dalton Air to repair the heat. Both times, the service representatives were prompt, very courteous and kept us informed as to what needed to be repaired. Both times, they completed service in one visit and the cost was very reasonable. I was surprised and extremely pleased with both service experiences. I highly recommend Dalton Air!
Daltons Air is the BEST! This company out performs all others. I have been using them for 10 yrs. I own many properties, and every time I call and need service they treat me as if I am their only customer. Fast Service, Experienced Technicians that explain and answer all questions.They truly care about the customer and service they provide.Rocky
Daltons Air is outstanding. They installed two new AC unit at our house during construction. One of the units has had the motor fail twice and they replaced it, now twice under warranty. Dalton responds quickly, showed up on time, fixed it and gave me great personal service!
I am a huge fan of Daltons air. They are professional to the extreme, unfailingly courteous, speedily responsive, and perhaps most importantly, honest and forthright. They treat your money like their own, and you can rest assured that they always have your best interests at heart. I never worry about unnecessary repairs or hidden problems. If they recommend a repair, it is because it is needed, pure and simple. They always go above and beyond, they do a fantastic job, and I recommend them highly and without reservation.
Daltons Air has been our go-to company for AC/Heating for over 10 years. They installed our present system in 2010. They have been doing an excellent job servicing that system and the one we had before it. They know and follow all the rules and dont try to sell you something you dont need. Their prices are reasonable. They are always ready and willing to respond quickly should something stop working properly. They will always tell you the truth. Daltons technicians will explain the reason for necessary repairs honestly and clearly and suggest alternative remedies if any exist.
Daltons Air is a reliable and trusted HVAC contractor. Lewis and his technicians are very knowledgeable. We use Daltons for all our work. They are extremely reliable and arrive on time. Their pricing is fair and we trust them.
Lewis and his team are excellent to work with! We manage several commercial properties and Daltons Air has always provided us with great, honest service with a fair price! We highly recommend this company for all of your HVAC needs!
Daltons Air has always provided prompt and top notch service to me and my A/C. They always do a great job explaining the problems to me and quickly and affordably address any issues. I depend on Daltons to come to the rescue and to keep my unit running safely.
I am a Custom Homes builder and exclusively use Daltons Air for our new builds and replacement units. Lewis is very professional, prompt and his pricing is competitive. He also tells it like it is, which is refreshing. On more than one occasion, I expected to replace a unit but Lewis was able to repair it, saving me and my client money. Unexpected honesty in this day and age.
Daltons Air is the only a/c company I would ever use. They are honest and dont charge you for something you dont need. Lewis Dalton is the best and all of his employees are wonderful. I recommend them highly.
Dalton Heating and Air is, without a doubt, the finest AC company I have ever dealt with. Highly experienced, professional, quality work at very friendly prices! I cannot say enough good about Lewis Dalton and his team. I strongly recommend this company.
I found Dalton’s Air through the American Home Shield vendor list and was so happy that I got the chance to. Louis came out himself and diagnosed the problem as a minor part on the motherboard and fixed it for free. The local recommended a/c company told me I needed a whole new system, about $6000.00! The problem with that declaration was the system was new to the house when I bought it two years earlier.Since that encounter I have recommended Dalton’s Air to my colleagues and neighbors any chance I get.I have signed up for their maintenance program as well and they have checked both heating and air in the fall and spring just like they said they would, on both systems for the same price. Can’t beat that.On the neighborhood board, I do my best to recommend them but it is hard to do with so many responses happening so fast lately.If you ever need a truly honest a/c company with everything to lose, please call Dalton’s Air. It’s well worth the wait and I am positive you will come to appreciate their approach to an honest days work as much as I do.
I called Mr. Dalton to assess the AC at a listing I had on Fern Hollow in Austin 78731. He arrived on time and did a thorough job of determining the problems causing the ineffective air conditioning. He then performed the much needed repairs/replacement parts, and we were back up and running. I cannot recommend Daltons Air too much: responsive to calls and professional in attention and repairs. Great job, Mr. Dalton!
Dalton’s Air was able to diagnose and repair our AC duct and damper issue that other companies had not been able to find or fix. They were prompt, professional and took pictures while in the attic so we could see exactly what the problem was. Highly recommend and will use them from now on!
They came out on Friday, gave me a quote that beat the others by a lot and installed the new heat pump and air handler on Monday. Cant be happier. Best HVAC company Ive ever worked with!Except they never came back and installed the LED UV light that I paid for. No returned calls or emails either.
Daltons Air has handled several heating/cooling issues for us - big and small - and theyve always been very responsive, professional, and went above and beyond for us. I have nothing but good things to say about them, and highly recommend their work.
Dalton’s Air is prompt, courteous, knowledgeable and most of all, honest. I have several rental properties and I can always count on them to take care of my ac issues promptly and efficiently . Highly recommended.
Fantastic Customer experience. Dalton came out multiple times to diagnose a tricky problem with our geothermal system and really worked through the problem and got us going. Couldnt recommend him high enough. Really great.
Dalton’s Air is fantastic! We have used them several times for years, for many houses, and we are always satisfied and impressed. It’s so nice to have complete trust in a company.
For the past 5 years Daltons Air has been my preferred company for all of the heating and air conditioning needs of my real estate business. They are professional, give great service and have competitive pricing, I highly recommend them.
I sold my business to Lewis Dalton in 2010. Over the years I have visited with former customers when I see them in stores. They have given me very good reports about Daltons AC. I have known Lewis Dalton for more than 30 years, and have always been impressed with his knowledge, and also his integrity.
Bob Johnson and his team have been long time partners of our company. Bob and his team have always been reliable. Being a custom home builder, we have a choice, and demand professional partners to deliver a great experience thats top quality, cost effectitve, and delivered with a smile. We can always count on Daltons to get that done.Tony HoltOwnerZbranek & Holt Custom Homes
Daltons has helped me many times with all types of HVAC issues. They are honest, friendly and trustworthy. Their prices are much lower than the competition and they dont cut corners. I recommend them to anyone needing repair or replacement of their AC or Heating system.
Daltons has come to the rescue once again, and in this crazy heat while they are so busy from dusk to dawn, they still treat their customers like royalty. they get it right every time. i feel comfortable giving my highest recommendation to this great company.
I must say that these folks are the best! Since we have replaced our AC, our electric bills were cut by more than half. They are very professional, on time and get the job done in a reasonable amount on time. I recommend Daltons Air anytime I have the opportunity. If I were going to describe them in a single word, it would be Excellent!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Dalton does excellent work at a fair price and is always quick to respond. He never leaves you hanging even if means staying late or working the weekend. Highly recommend!
Daltons Air is the only AC company Ill ever use.Honest, trustworthy business.Mr. Dalton even went beyond the repairing of my AC and found a major issue with the ground wire. Saved my house from catching one fire.
Dalton’s Air has helped several of my clients with issues when trying to sell their homes. I have been able to rely on Lewis and his co-workers for prompt and accurate service.
Daltons Air has come out several times over the years. I wouldnt call anyone else. They have done great work and have always exceeded our expectations.
We have always received prompt and satisfactory service. When messages were left, they returned calls quickly and service was quickly arranged to accommodate mutually agreeable time. We highly recommend Dalton Air.
Dalton’s Air is the most outstanding service I ever encountered. They are thrusting, professional and knowledgeable in their business. Thank you for your service Mr Dalton and team
Daltons Air has saved the day on more than one occasion. They always have been quick to respond and get it right the first time.I appreciate their open honest approach.
Great customer service! Amazing knowledge and attention to detail. Fixed issues that other companies missed or ignored. So glad we took a neighbors advice and now use Daltons!
I have had my AC and heating repairs by Louis Dalton for many years. He is quick to respond, very patient and knowlegible. His prices are very reasonable. I highly recommend this company.
Update 9/2020We seem to need heat and air work at each of our older homes once per year per house. Lewis and crew keep our older HVAC systems running. When asked if I needed a new one at our rental, he assured me it has several years on it as long as some part (which I cant recall the name of) doesnt go out. Others have tried to sell us a new system. Lewis is honest, professional, and quick to respond. :-)a year agoExcellent, affordable, fast, honest. Thanks Lewis.
Excellent service by Dalton Air. Upon our request scheduled us for yearly maintenance in a timely manner. They also had installed our units and are very pleased with the results.
Daltons Air is a great HVAC company with quick and dependable service. I have been a customer since 2009 and referred them to two of my neighbors.
My experience with Dalton Air was really positive. Raccoons had eaten through ductwork, so no air was going to my second bedroom. I had been told by other companies that they could not find the area of the attic that contained the ductwork and that they thought maybe the area was above the master bath ceiling. They said that they would have to saw through the bathroom ceiling, maybe two times if they didnt find the ductwork the first time. I was devastated. Dalton came out and I described where a Spectrum technician said that he had seen some A/C ductwork. After about two minutes, one of the technicians yelled out, We found it! It was repaired in about 15 minutes and the bill was very reasonable. My A/C unit is about 22 years old, so I have Dalton on speed dial, ready to call them back. They are GREAT! Beverly
Highly recommend! They were hard to get a hold of & get scheduled, but once we did get someone they were fast and got my outside unit replaced and working for a very affordable rate with great financing partnerships.
I highly recommend Daltons Air. They installed two HVAC systems in my personal home and I refer them all the time to my real estate clients. They are the best!
Daltons Air has installed several systems for me. They do great work for a fair price and I highly recommend them to all my friends.
Louis demonstrates his 20+ years expertise on our A/C and heating issues without huge bills. He has saved my friends hundreds of dollars on the correct solutions when others were offering high price alternatives. He knows his business and it really shows!By far, the best HVAC company around!!!!
I have used Daltons Air several times and have always been satisfied with their work and professionalism. I highly recommend them.
Wow. Lewis did it again! Came out quickly and found a couple of mistakes with our condenser and with our furnace that the last company left behind. One was a loose wire in the furnace back when we needed heat (imagine- heat!)... and today was where the last guy put our disconnect in upside down. He cleaned everything up and and we agreed on a very reasonable fee for his time.He knows old equipment and has been around a long time. Our furnace is ancient. Other companies have tried to sell us a new one, but he said ours works fine (which it does if it gets power). Doh! Thanks Lewis.
These are the fine folks who installed out HVAC when the house was built and I wouldnt trust anyone else to maintain it. Probably the friendliest, most honest HVAC folks around. I can always depend on them to find the best solution for anything we might need.
This was the first time using Dalton Air and Tabor set the bar very high. He was prompt, friendly and very informative. Will continue to use and refer. Thank you again!
I cant say enough about these guys.Class act that get the job done! I use them on my own home and recommend them to people all the time. I had an issue that my home warranty was giving me the run around on and they fixed it no problem.
Daltons Air has always responded quickly and been very professional through out the entire process. Great people to work with!
Best, most professional service in the Austin area with prices beating everyone else. Have been a very satisfied customer for residental home as well as for our rental units for years.
Most honest, kind, capable, efficient experience with a/c repair Ive ever had. Cant recomend Daltons Air highly enough!
Arrived on time as scheduled and had all the parts to get the AC cooling again. Very prompt and professional. Will use Daltons Air again!
Great service and results along with super professionalism. Lewis and team get problems solved at a fair price. Always responsive even during peak times when you REALLY need them! All Done!
Daltons Air is very responsive and reliable. We have certainly been pleased with their service
Excellent service and great communication. Real experts in this field and have been for a very long time, especially if you have a zone system.
We have engaged Dalton Air for years and have never been disappointed, with service or and timeliness. Johnnie and Louella Floyd
So incredibly responsive and very skilled! Highly recommend Dalton’s Air! And they are so nice!
Fast, reliable, and thorough service. The technician explained what he was doing and made some suggestions to extended the life of my unit. No nonsense company.
Very personable, on time, reliable. I would call Daltons Air again in the future.
Always prompt, very fair prices, polite, honest, have been using him for years and recommend Daltons highly!!! Kris
We are very happy with Daltons Air. They are knowledgeable and reliable!
I have been a customer for the past 7 years. Service provided was always on time, excellent , and no problems in billing or follow ups.
Very prompt and on time response as promised. Fixed our problem in an hour and charged us a fair price. Will use again!
Daltons Air is very responsive and a really good value for your investment.
First class service. Would recommend most highly.
They were quick to respond and didnt try to sell us on things that didnt need fixing. They seem honest and reliable.
Did not hesitate to come back out to get the job done! I like supporting local hardworking businesses and this is one.
On time, answered all my questions, explained how the process was going to work, and, most importantly, quoted me a fair price. Will use again.
They have come regularly on time to maintain our a/c and furnace sysstem. They know our units and keep them going.
Immediate response to my call in the middle of the summer. Great service and great attendant. Highly recommend!
Lewis is awesome; on time, quality work for a fair price.
Great team - reasonable pricing and quick to respond. Perfect for commercial needs of our restaurants!
This is the only HVAC company that I let work on my home, I have referred them to all of my friends and customers thank you L D
Honest, quality work, they do not take advantage, I dont use anyone else.
They were punctual and pleasant to work with during the installation.
The team is great to work with, reasonable prices and reliable
Exceptional and prompt business; would not use anyone else.
Always always always the best of service. Highly recommended.
Great customer service and very professional.
Great service. Thank you!
I recommend Dalton Air.
Good customer service
Great company!
Excellent service.
Excellent work