Weeks Service Company

Had standby generator installed with panel. Nathan and is crew was very professional. Plumbing came out same day to run new gas line. There was a small little problem,but one call and Jay the electrical department manager delivered what was needed. Chase and his crew was very professional. Weeks guys made sure I was happy and if it wasnt to my liking they would change it. Very professional and out going. Thanks Weeks.

Shelby provided the quote and performed the work to install a 50A inlet and main panel connection for my generator. She was prompt and courteous, explained everything completely and her attention to detail is outstanding. After the work was complete, she guided me through the entire process of switching the panel to/from the generator and made sure I understood the proper sequence. This was my first experience with Weeks Service Co., and I will definitely be a repeat customer for any future work. Thank you Shelby for the excellent service and quaility work!

Our heating system failed during the early morning of this winter storm. I called Weeks and the service technician was able to arrive a few hours later. They diagnosed and repair our heating system. We can comfortably stay warm while it continues to snow. Thank you Nino and Diane!

I recently had the pleasure of getting my AC serviced by Jesus Garcia from Weeks Service Company, and I couldnt be happier with the experience! From the moment Jesus arrived, he was professional, courteous, and incredibly knowledgeable.He took the time to explain the issues with my unit in clear and simple terms, and I appreciated how he outlined all the options available to me. Jesus worked efficiently and with great attention to detail, ensuring that everything was running smoothly before he left.What impressed me most was his genuine dedication to customer satisfaction. He went above and beyond to make sure I understood the maintenance tips to keep my AC in great condition and even checked if there were any other household concerns I had.Weeks Service Company, you have a gem in Jesus Garcia. I highly recommend his services to anyone in need of AC maintenance or repairs. Thank you, Jesus, for your exceptional service and professionalism!

Garrett was my tech and he was amazing. Not only did he take the steps to ensure that the maintenance was done on our a/c but he took the time to show and help us understand. Also his professionalism and eye for detail were greatly appreciated. Not only that but his supervisor Corey came and made sure the work was up to their standard also! Great people at Weeks thank you!

Brett was our technician today. We were so pleased to get same day service. He was very thorough, and knowledgeable. He did a great job of explaining the issue, and made quick work of fixing it. He also did a general inspection and made a few recommendations that we are seriously considering. Overall Weeks HVAC Service was an outstanding service and repair experience. Were happy to recommend Weeks and Brett to anyone in the Galveston area for HVAC work, and were relieved to finally have a reputable company to call when needed.

Wonderful customer service! Excellent technician Travis. He worked outside in freezing weather but took time to do it right. Then checked every connection inside. Really great lady who schedules appointments. Great company.

George explained everything so we understood what he was saying easily. He found us the best option for us and got us the best financing. We have been customers of Weeks for years and trust no one else to take care of our hvac needs.

Our furnace went out the evening before a special event was to be held at our small hotel. Brett came out right away to assess the situation - he was already familiar with our unit and we couldnt repair things this time. Needless to say, we were really in a bind. Somehow, Brett and Weeks Services were able to install a new furnace for us by check-in time, and our event went off without a hitch. We are extremely grateful to this company for helping us out. The pricing was also very reasonable, and our installers were professional and worked very hard to get this done. Thank you all so much. You truly saved the day!

I kept trying to figure out what went wrong when I had my last AC appointment with Weeks I have used them before. I have even referred them to friends. Anyway, the more I look into this, I realize I didnt even get the basic AC service, but I paid for it. Plus, they never sent me an invoice. Man did they ever screw this one up! Im adding a photo of my still dirty compressor. I had them come out a year ago and it went very well. I was very impressed with the honesty and the sincerity of the person they sent me. My appointment yesterday did not go so well. I got a couple of good Ol boys who were not that interested in helping me. I had every intention of moving forward with the plan I had put together with technician who serviced my ac unit last year. About 3k worth of work. I did ask about moving forward with some of the things I needed done and they stated, they couldnt do it today since they dont have the materials with them. Seriously? I also found out their prices have skyrocketed. They have been bombarding my inbox with emails. Those emails have constant coupon offers. They told me my total was $180 for their visit. I then mentioned the $50 coupon. He stated I suppose I could take the coupon. Never mention the coupon until you get the bill. Otherwise, its mark the bill up by the cost of the coupon and then pretend to give you a discount. Many companies pull this crap. I was then quoted $183. I still paid the same amount I was quoted before the coupon. I attempted to discuss it with someone on their end today and it was obvious it was NOT going to help. I hung up. I wont use them again. I let me friends know what happened. Last night my AC was struggling and could not cool below 80 degrees. I went into the attic to take photos of what more was not done as part of their basic service, only to find the attic light still on. Its your job to go in and out of attics everyday, and you still forget to shut off the lights? I cannot tell you how disappointed I am in Weeks. I have decided to dispute the charge. Christ, I dont even have a receipt from them.AS OF 12/4/2024. THE ISSUE HAS BEEN RESOLVED

Great service.My 15 year old heat pump was becoming expensive to maintain and so when the fan motor went out I decided to buy a new unit.They gave us a great deal. When the new units delivery was delayed they carried out expensive repairs to my old unit, for free, enabling us to keep warm during a some very cold weather.Highly recommended.

Stephen was very respectful and kind. Explained everything in detail and made sure I understood. He was very diligent and thorough in his work. Really appreciate fantastic above average workers.

Technician Roy Romano was awesome! He was on time, friendly, considerate, and knowledgeable in replacing our thermostat that had failed & in setting up a new one. We were just hours away from the big freeze coming to our area and we were worried we wouldn’t have heat. Roy made sure the new thermostat was functioning properly and showed us its features. We are very pleased with Weeks and Roy in reference to the resolution of our problem.

Weeks Service Company is my go-to service company for my AC, plumbing and electrical needs. I don’t have to worry about the tech they send since all employees are dug tested and have a background check. Travis was very professional, friendly and knowledgeable. The peace of mind I got that my furnace is working correctly is unmeasurable.

Nate was very professional. He was knowledgeable about my problem and able to patiently discuss options. He was thorough and did a wonderful job in my opinion. I would definitely use Weeks again, as well as recommend without hesitation.

Daniel is always a good listener and responds to questions thoughtfully. He is pleasant to work with and does a great job. He understands the service aspect of business and represents the people aspect of business well.

Glen was, and is always extremely professional and reliable whenever my AC needs worked on or even replaced. And I appreciate getting to have the same tech (per request). Awesome core values also, always a plus!Update 02/10/2025Another fantastic preventive maintenance task completed. Even my GSDx2 love to see him, then nap while hes here, they know good people!! Glad I have Weeks on my side because I depend on them for my HVAC needs..

Weeks Service Company was professional and quick with offering same day dispatch and worked with me to coordinate a better time. Chance showed up extremely personable, professional, and knowledgeable. After explaining the symptoms we were having, he was able to quickly diagnose the issue and educated me on what to look out for in the future. Highly recommend Weeks Service Company for all your plumbing needs.

The technician was fine; pleasant and explained what he found. At one point he needed to contact his manager to ask a question & said he would call me back. When he called back I missed his call & it was after hours. In trying to call him back, I was transferred 8 times. Each time I was told they were transferring me to Dispatch, but Customer Service was answering because it was after hours. Finally, one woman figured this out. She sent a message to the manager & the technician requesting them to reach out. I still have not heard from the manager.This was a time consuming & frustrating process which has resulted in an unhappy customer.

The tech that came to my home today was on time. Even early. He called and asked first & it worked for me. He was conscientious of my home wore shoe covers. He was skilled & diagnosed the issue quickly. He was also kind & friendly. I’d have him as a tech again.

Had a busted water pipe due to the freeze even though it was wrapped. Called Weeks Service Company and they came out within four hours to repair. It didnt take long to fix the problem.They were very professional, and I was happy with the work.

Darin D. Was out for the semi annual maintenance on my HVAC. Man he did a great job! Took him time and checked EVERYTHING. Took measurement, cleaned, inspected and changed out the filters.I have no concern about turning my heater on now.Great service as usual! Highly recommend Weeks Service.(They are also my go to plumbing company)

We have used Weeks services for over a decade and always had satisfactory experiences. Recently, a routine furnace check did not meet our expectations. Weeks immediately reached out to us, listened to our concerns, and offered an acceptable resolution to the situation. We appreciate a company that values its customers.

We have been customers since moving to Bayou Vista 6 years ago. When we had AC problems we asked our new neighbors who they would recommend. they whole heartedly endorsed Weeks as they had used Weeks for over 20 years. They gave us the option of repair or replace, we chose to replace the system and we have been very happy with their service ever since. Our monthly electric bill is half of what it was before.

Our technician was timely and friendly. We have a very narrow crawl space unit and it took him a lot of effort to complete this repair task. We are thankful for his patience and understanding. Thank you Weeks!

Thank you for placing me on standby and then coming to my rescue on this cold damp Sunday morning. Shoe covers and everything. Thank you for treating me and my home with the same respect and kindness as you would have shown someone of a higher socioeconomic standard. Thank you.

We have been using their AC services for years. They have also provided electric and plumbing services for us. Our old house is up to code and safe thanks to Weeks. We happen to have our favorite technicians, and they are always thorough and professional. One company does it all. I recommend them.

Weeks AC has worked with for years and we are well pleased with them.Recently. They were doing annual inspection on the unit when they suggested, I allow them to call a man named George to talk with me about upgrading our system. I Wasn’t interested, but I did allow them to bring George in. We talked for about 30 minutes and I realized if I would allow them to replace my entire heating air conditioning system, I would have a new system, with a ten year warranty. I agreed. I was not pressured, but convinced this was in my best interest.

I have used Weeks since I purchased my home Iin 2014 at the recommendation of the previous owner, and have have always had a good experience. Recently, my AC had been working intermittently and at points was completely shutting off, which obviously is not fun in 90+ degree heat. I was able to schedule an appointment for diagnostics and repair within a 24 hour period that worked with my schedule, and the operator I spoke with was very friendly. I received a text and email confirming my appointment shortly after scheduling.I was notified by text when my tech was on the way. My tech Travis arrived early in my appointment window and was professional and courteous. He was able to quickly diagnose and remedy the issue (clogged drain pipes), and even provided me with some tips to help prevent the issue from happening again. The cost was significantly lower than I expected and reasonable, and payment was easy.My AC has been running like a champ since then, and I couldn’t be happier. I highly recommend Weeks!

As usual, the technician was punctual, pleasant and polite and provided efficient and effective service. His answers to our questions were clear. We were very pleased with his performance.

The technician that serviced my generator was very professional, efficient, knowledgeable and thorough. He taught me how to operate the unit and left supplies (engine oil) for emergency situations. I have always been impressed with this company’s service.

Always depends on who you get to come out to give you a quote. That and dont depend on anything you say to the guy that quotes you to get to the installer team. I requested a few items that it was said by the guy who quoted me that the install team can do it. When the install team came by to do the install, they didnt know anything about the items I requested. The install team was nice and courteous. However, when I talked to the office ladies that handle scheduling, they stated the installers would cover my furniture and their walkway to the attic entry. They did cover the walkway but not the brand-new couch we just bought. Also, over the course of the install, the debris was getting all over, but they did sweep it up at the end. However, they didnt bring their own cleaning supplies I had to supply a broom which wasnt a big deal but still, how much is a decent broom and shop vac?? Also, due to them removing the ducting from one vent in a bathroom. It spilled insulation all over the bathroom. They swept the floor but didnt bother to clean up the rest of the insulation the spilled out over the rest of the bathroom. Lastly, prior to the ducts all being replaced we actually had more air flow through the vents despite them being damaged. They didnt balance it well, but it was a long day for them in the attic to which I can understand but its still the principle. Ill have to call them to get them back out here to balance it once more. Overall, the experience wasnt entirely bad. I have noted some complaints but that is for accountability for the company and their training and protocols. The price wasnt bad just for ducting replacements of a bout 9. The price was about $7-8,000. What the install team did the lead Doug was an awesome guy. He found there was something quoted that he suggested I didnt need. I told him why and he suggested a different approach that would still allow for us to run more ducts if needed. He helped me talk through a problem of access to get ducts in another part of the house and we found that a mini-spilt system would be ideal in that part of the house. No one ever talks about the problems with mini-splits and bathrooms due to the size of the head unit. With as much air as a mini-split head unit can push you can just let air flow through into the bathroom and that should be fine, however your miles may vary. Id give weeks a 7/10. I would recommend them, but only if youre financially capable of being approved for financing or can pay cash for roughly 10-20k worth of work. The mini-split system is going to cost about 5k which isnt bad including the install.

We had a very bad sewage line that was backed up. My wife posted online trying to find help, at 7:30 am, and got a ton of recommendations. Weeks was the only one to actually reach out to her. So we went with them. They immediately scheduled the technicians to come out and by 9am they were at my house and got me taken care of. I didnt get the technicians names but they were awesome. That is how you do business

Our hot water heater went out during the freeze. Weeks was the first company that answered and would be out and did an amazing job installing a new hot water heater within six hours. Outstanding Work!!! Thanks Weeks

I’ve always been happy with the service at Weeks Air Conditioning. The customer service team is friendly, helpful, and responsive whenever I call. Travis Ewing, our go-to maintenance tech, is outstanding. We specifically request him each time because he’s honest, reliable, and never tries to upsell us on anything we don’t need. I trust his advice completely, which is rare in this industry. Thanks to Travis, I’ll keep coming back to Weeks and recommend them to family and friends.

Mr. Anderson was extremely knowledgeable and helpful in providing us with a range of options for our home generator. We appreciated his expertise and guidance.

Joshua did great. He was extremely thorough inspecting our furnaces after buying our new home. The communication from WEEKS was also great. Texting, calling, confirming. They will be keeping my annual maintenance and service work. Highly recommended.

Im not going to use any photos. Monica did a great job and solved our problems. She was pleasant and professional. As a senior citizen, I feel better when everything works as it should.

I highly recommend Weeks. My heater stopped working during the recent freeze that included major snow. They came to my house within about 2 hours of me calling. They were able to get my heater working within a few hours after. Same day service during a rare freeze! I will be calling them again when needed.

Jonathan was extremely professional with a personable and helpful personality. I think he went above and beyond to do his job. I definitely recommend Jonathan.

My AC technician went beyond his boundaries of duties to truly looking into the root calls of why the system shut down. It turned out to be a very simple solution. And quickly fix the issues and the system is back online. Great job for forward, thinking, and looking out outside of the box.

Donald Anderson did a fantastic job of explaining the ins and outs of getting a home generator installed. Very professional. We have been with Weeks Service company for over 15 years. We have never had a bad experience with this company. We would highly recommend them heating and air conditioning and other electric needs.Debbie Jones

Never in my life have I seen or heard of a female plumber. I commend Weeks for hiring such an exceptional one—Monica. She is customer-friendly, knowledgeable, efficient, and professional. An absolute asset to Weeks! I will definitely request her for any future problems.

Person came by to inspect my plumbing within the allotted time agreed up on. Did a great inspection of all my plumbing fixtures and air conditioning and water heater. Very thorough and informative.

This moring, I contacted Weeks Service Company and requested a technician with an expertise on heating system. They sent Brett over to my residence on the same day. He thoroughly diagnosed my heating system and found the unforeseen issue. Its up and running. Brett was very thorough and has extensive knowledge to troubleshoot the issue. He explained what he did to pinpoint the root cause of not igniting the furnace. I highly recommend Brett if anybody has any issues with HVAC.

Weeks came out Wednesday gave me a quote on a job to have a light pole fixture replaced in my front yard. On Friday morning Ray came out removed the old lamp post and put the new one in. It looks great and he did a great job. Definitely would recommend weeks for your electrical work.

I scheduled a routine maintenance for my furnace. The tech was on time, conducted a thorough evaluation of my heating system, and found that no repairs were necessary. I couldnt ask for more. Ive been using Weeks for about five years and have never been disappointed.

The tech was very nice and courteous. He took pictures of everything and did a great job of communicating with us. I truly appreciated his service.

Anthony was awesome he came in and made my diagnosis with the issue I was having. He was thorough and careful with my electrical problem. I am so thankful that he was able to come out to take care of my problem.

Although the cost is high, the customer service is exceptional. We are particularly grateful to Robert Marquez for his patience, expertise, and kindness, which gave us great confidence. The woman who scheduled my appointment over the phone was extremely pleasant and thorough. They sent reminders via text message and even provided Roberts photo and name before our meeting. I highly recommend this company!

David came today to do scheduled inspection on our heating system. He introduced himself and we discussed his purpose for the visit. He did a thorough inspection, as far as I could tell, and showed me his findings. He was friendly and courteous. I give him five stars!!!⭐️⭐️⭐️⭐️⭐️

My new home is past warranty and had a poorly done electrical job. Today I got home and my fridge breaker has been tripped again this time ruining all the food. I called Weeks and they were at my house quickly, fixed the urgent issue, and looked at the long term issue. I’ve used them years ago for AC and am so glad they do electrical now. Nathan was so kind and helpful. He explained things throughly. The price was fair and the problem with my fridge was fixed quickly!

They only care about making you pay, not the customer.I purchased their service contract, and it has been a complete nightmare. I called for a routine check on my AC units, which were only three years old. The AC was working perfectly with no issues. When the technician arrived, he claimed there was a hole and a leak in the unit, even taking pictures and videos. Suddenly, I could hear dripping sounds that weren’t there before he arrived.After heading to his van, he returned with two quotes: one for a $5,000 repair and another for a $10,000 replacement, claiming my unit was outdated. I asked for the pictures and videos he took, but I never received anything from Hunter L. I refused the outrageous prices, and unsurprisingly, the company ghost me and did not return to fix the new drip issue that started after their visit. We were left without AC for about a week.I finally got in touch with the right person to cancel the service contract. They did cancel it but informed me that they would deduct the 10% discount I’d received on previous services, the discount on freon, and a service fee from previous visits, among other charges. Then they had the audacity to ask if I wanted someone to come out again—I couldn’t help but laugh. No way would I let them near my AC again.I went with another AC company that fixed the issues that Weeks created for $2,500.

They arrived on time and got right down to business. We had two new toilets installed and one plumbing fixtures. All three jobs were done in a professional manner.

We have used Weeks for over 10 years. We are always very satisfied with their service, prices, and technicians. Outstanding company. Our technician Eddie Gill was very nice and knowledgeable.I will request him foe our future maintenance calls.

My experiences with Weeks service company has always been good service, competitive pricing, knowledgeable technicians, and friendly scheduling staff. I had a service on Nov 11th in Hitchcock TX. My technician was Roy Ramano. He gets a 5 star rating from me. He is friendly, knowledgeable, and thorough.

Bryant was our technician. He was on time. Bryant checked our furnace for its winter checkup. He was very knowledgeable about our air purifier. We received a comprehensive report on our furnace and air purifier. We very satisfied with his work. I would recommend Week’s Service.

We are mature (aka senior) and we are ALWAYS treated with such respect and kindness by any technician that comes to our home. This was a regular visit under our service maintenance contract, immediately when I came home my husband said to me, Please request Nate next time we have a visit. Nate was a kind caring young man. Koodos NATE 😁

Jeremie C. from Weeks Service Co. went above and beyond during an electrician call at my home. The fix was simple and obvious, but I had missed it. Jeremie was a true professional and solved the problem with grace and empathy. Great job Jeremie, you represent Weeks very well!

My technician came to Angleton on a Saturday. He immediately went to work figuring out the electrical problem I had and fixed the problem. With the veterans discount it was a very reasonable price.

Eddie Gill is the best! It was such a pleasure as always to have him work on our HVAC system. He really knows his stuff and has a great attitude. Thank you, Eddie and Weeks!

My technician was great. Very informative and no pressure to buy. He answered all my questions, and understood I wanted to look over quote for a few days before making a decision.

My technician was fantastic. He was knowledgeable, kind, and forthright with what was wrong. I’d like to have him every time I have problem. His name was Robert Marquez. Loved my service.

Jonathan did a great job explaining what was wrong with my system, and walking me through my options. He recommended a new system as mine is 22 years old, but was able to get my A/C on for the time being until I can put up the money for a new system. Cant recommend Weeks enough, I feel like I was treated very fairly and it was nice to learn more about the problem and how these systems work.

Good evening Weeks,The technician that came out today 12/16/24@1pm was totally Awesome. Very knowledgeable and patient with me on asking questions.Very Professional and Efficient. I give this Company 5 ⭐⭐ ⭐⭐⭐.

I had 3 estimates done with A/C companies in the area. Weeks was the company I chose because of their professionalism. Eddie(technician) reviewed all the units from outside, to the inside closet where the unit was to the attic. He measured and took pictures to explain what he say. He listen to my questions and what I would like to see done. He gave me options from the normal to the high end unit. As well as an option for each 1 to keep unit in the current closet to moving to the attic. He also gave me ways to save. Richard/ Josh were very efficient, professional and always on time. They kept me informed of what they were doing and how long it would take. They said the job would take 3 days they wrapped up in 2 1/2 days. When done the walked me thru the completion as well has showed me pictures. And they cleaned up. You would have never known they had been there. They said it was their job, but they went above. My A/C is working 150% better than it has in years……! My husband and I are very pleased with Weeks. I would highly recommend them. Thank you Weeks.

We had a technician come out and service our unit for their annual inspection/cleaning who was superior in every regard. His name was James Francis. He was so thorough, took the time to explain the extent of our unit that needs minor adjustments that he took care of immediately, and was so friendly to our 5 year old who was just so excited to have someone over to help take care of our home. He was even so patient to allow her to show him her Cinderella book. James was an amazing technician who we sincerely hope will be assigned to our home in the future for more AC needs. He clearly is superior in the field, detail oriented, great communication skills and friendly. Ensured to keep our home clean in the process. 5 STARS!

Monica was great. Very helpful and informative. Solved my issue and also gave me a ton of first time home owner tips. Great experience, would recommend!

Shelby informed us of a slight delay in her schedule. Once arrived promptly performed maintenance on our Generac standby generator and updated us on its status. Very happy with jet service

Had an issue with an old tankless (Vesta... dont buy one) purchased prior to my introduction to Weeks. I called them to come and take a look. Chase showed and was very professional, as well as being very personable. He and Jared took care of me and got it replaced so we could take showers again. No pressure to replace with a Navian (my 2nd) rather than repair, but I felt it was the correct choice after over a year of dealing with the Vesta lemon. This is the 2nd time I have dealt with Weeks on a large purchase/project. They replaced my (2) A/C units last year. The old ones were over 18 YO. That was an equally pleasant experience. Except for what A/Cs are costing these days; but thats not their fault. The glories of homeownership!!

Don was very informed about his products. Gave a very good talk of the generators points and the companys personal and what they would do in a time frame for installation. Would recommend Don and his company.

Updated post 10-24-24***Travis came today to check out our HVAC system and I cannot communicate how impressed I am with the expertise and care shown. Lots of knowledge and fantastic customer service but even more so respectful of my home as if it was his. Travis takes great pride in his work and rightfully so.Wow, the reviews and online rating are spot on! Weeks Service company is now my go to for help. Travis Ewing was our tech and definitely a pleasure to work on our home. Travis was polite, professional, and very knowledgeable. I will certainly be using Weeks in the future. Thank you!

Rey arrived on time and was very polite. Got to work right away. He took care of my electrical problem and quote a few additional issues I had. He explain everything and offered several suggestions. I accepted the bid and work has been scheduled. Thank you Rey.

After being quoted a $4,000 for several repairs on my a/c unit, I called Weeks for a second opinion. The tech, Jordan, arrived within the time window given and quickly diagnosed our problem! He was very thorough and honest that previous said repairs did not need to be done. My ac is cool again and they didnt break the bank!

Hunter was professional and informative. He fixed the problem and educated me on maintenance of my system going forward. I will definitely call him again!I have now upgraded my system. At this point, I have no complaints.

Gave me options for repairs. Explained everything clearly. Overall good customer service. Really took the time to walk us through everything and give us options. Will definitely use them again and recommend them to family and friends

Chance VanZandt was our tech today. He was knowledgeable and professional. Preformed maintenance on our tankless water heater. I would recommend. I look forward to utilizing Weeks as needed.

Damon McWhoter was awesome! He took the time to explain different options with me for future maintenance and repairs that might arise. He was A#1 Thanks again!

I have been using Weeks for years. Very happy with them for electric and generator work. I ask for Daniel for the generator work as he always has a smile and does great work.

We had our furnace checked and it was such a breeze. Our technician, David Puente, showed up on time, was highly knowledgeable and worked fast. He was then kind enough to explain everything he saw and gave recommendations where needed. Weeks is the only company we will use when we need maintenance or repairs.

Roy arrived on time. Was very knowledgeable and thorough. We really appreciated his assistance and guidance. Overall the visit was awesome.

This company’s prices are ridiculous! $900 for a garbage disposal, $495 for a cartridge for bathroom faucet just the cold side, and $295 for a soicket on outside faucet! They also wanted to check my water heater “to see if up to code” before even looking at what they were there for ! Save yourself a diagnostic fee and go with somebody else!

Manny got here when he said he would and we were able to get a service call the same day. Comms were great and he was thorough offering us several alternatives and further service suggestions. So glad we chose Weeks!

The technician was able to come out right away to assist when our AC unit stopped blowing cold air. He diagnosed the issue quickly and got us up and running. Very professional and knowledgeable. Price was very reasonable. We will have them come out now twice a year to maintain both AC and Furnace. HUGE piece of mind for our family! Highly recommend!

I had to wait 2.5 months to swap out my dead generator but finally the job was done, actually earlier than predicted. Technicians Adrian Johnson and Nathan Prasek did great job. Hope this new generator will work without problems and long power outages will never happen again. Thank you, Weeks!

Our service technicians John and Robert were amazing. Second time we’ve worked with them and they’re always very courteous and professional, doing a great job to clean up after themselves. They take pride in their work and enjoy what they do. It’s refreshing to see! Garrett Herrmann is an absolute asset to the company. We appreciate his professionalism and knowledge.

Shelby was excellent. She explained everything she was doing in layman‘s terms that were easy to follow. I hope she is the same technician you send to us next time.

Lynn was so great to have as a technician. He was so knowledgeable and spent a good amount of time making sure my house was heating and cooling evenly.

Weeks is absolutely the best. They have always taken care of my needs. They are completely honest and don’t try to rip me off. I will not use anyone else.

Weeks Service Company is the only AC company I have used for over 20 years! The best service, the best technicians! I trust them and they have always given me excellent service at a fair price!

I am trying to get my money refunded due to a recent move from Weeks service company and they are telling me it’s past the 90 day. Period and I have never been told there was a 90 day period. My service is for the prepaid service for the winter of 2024 I have left the owner a message, in hopes of getting my money refunded. I’m going to report them to the Better Business Bureau also

We have used Weeks for 10 years or more and have always been pleased. Our last visit was great and our technician was very knowledgeable, friendly, and efficient.

Install was 8/21/24, everything was great. Noticed two rooms were significantly warmer. Had a tech come out on 10/01/24, was told more than likely needed new ducts. Current ducts only 7 years old. Today Jordan Carroll came out went above and beyond. Found out a hole was in furnace box causing uneven heating and allowing heat from attic to come. Fixed everything up and was very knowledgeable and explained the process continuously.

David P. at Weeks A/C services my HVAC system. He was very professional and thorough and kept me informed on everything he was doing. He also kept my house clean while inside. Highly recommend these guys.

Technician was super informative and very respectful; we received a detailed report along with his patient assistance in explaining our best options.

Update 9/19/24 : Aaron, the general manager, reached out to me after seeing my review. He was not aware of my situation but quickly came up with a solution to get my system up again! I give him 5-stars for his exemplary customer service! He is going to use my case as a learning experience for the front office to learn how to escalate issues like mine to the proper individuals to resolve issues quickly so customers are not left without A/C for weeks on end unnecessarily. The front office still gets a 1-star9/14/24: Going on third week now without A/C waiting on replacement condenser coil (under warranty) to come in so they can fix my unit. The office staff wont even call where they ordered it to get an update on what the cause of delay might be. They just keep telling me its en route. They are fast to sell you a new unit but beware if you need repairs done under warranty

Easy appointment setup procedure, clean and well maintained vehicle that showed up, polite and experienced technician. What else to ask for?! Even though it’s on a bit more expensive side, you can see why you pay premium. My definite recommendation!

For years I was a huge fan of Weeks, now things seem to be changing. Weeks was always proactive reaching out to schedule service, now it is hard to get service scheduled in a reasonable time. What happened? This is true with regard to my HVAC system and my generator.i have also noticed that the focus of the technicians has shifted from service to upselling. I will continue to monitor the service quality and hopefully it will soon return to its former excellence.

Super great experience doing business with Weeks. Our generator tech, Shelbie, was punctual, knowledgeable and friendly. Taking time to explain everything throughly. Great company and AWESOME service. I would give 10 stars if I could.

Been using Weeks for several years now and have never been disappointed. Their service is 5 stars. They are very thorough and explain everything in detail, including pictures of your system and everything that was serviced. Highly recommend.

Donald came out to give us a quote for a whole house generator. He answered all the questions we had. We feel we will get the best service with this company based on the answers we received. We will have a new generator soon!

Weeks technician was very courteous and polite. He explained what was going to be done from the beginning to the completion of the work. I was very satisfied. I also received a copy of the inspection report. Thanks for job well done.

Joseph and Nate got here at 830 am and worked all day until the job was complete. I love Weeks Service Company. Im so glad I chose them.

Weeks was on time, professional, and honest. Chase did a great job explaining the issues and providing solutions. This experience helped relieve a stressful situation.

Bryant was professional and thorough. Weeks Service has been doing our hvac for many years and has done a good job consistently.

They came in a timely manner. They were professional. They were $1,500 higher than another bid I got for the same equipment. I will try them again for something else.

Theo and crew did great, went the xtra mile and even took the time to help us with setting up remote access on our older unit. Theo and crew worked hard! Theo and crew exceeded our expectations. B. Sass

Great service and very professional. Techs took care of drain line issue quickly and thoroughly explained cause of problem. I’ve been using Weeks Services for over 10 years. Their team is very knowledgable and easy to work with.

My Tech Chance was very nice, polite, and respectful. I couldnt have asked for a better experience. Thank You Chance!

Our technician did an excellent job! Took his time and checked everything he needed to. We have used Weeks Service Company for 46years! We trust them!

We had Taren come out to our house yesterday to check our HVAC system on our air conditioner/heater and he did a wonderful job, he was friendly and very thorough and we would recommend him highly to anyone in need of the services.

SERVICE NOT COMPLETED YETWILL REEVALUATE WHEN JOB IS DONEAFTER 2 WEEKS TO MAKE SURE ALL IS WELL, YES 5 STARS. GOOD SERVICE THAT RESOLVED THE PROBLEM. ON TIME. VERY QUALIFIED AND NICE TECHNICIAN.

Had an annual AC checkup. My technician Joshua was great - punctual, professional and efficient. I appreciated his attention to detail when he briefed me on the status of our system. Great service!

Lynn was great! He knows his stuff! Knowledgeable, friendly and punctual. Definitely will use again.

Technician was prompt, polite, courteous and professional. This is the 7th technician that has been to my houses for scheduled maintenance in the past 4 years and they have all been the same. Says something about the leadership and/or ownership

Daniel, Weeks’ HVAC technician, performed a thorough, professional, semi-annual service on my Generac back-up generator, which Weeks had installed about a year ago. Daniel explained to me the service beforehand and answered all of my questions patiently and thoroughly. Outstanding job! I highly recommend Daniel! Weeks has installed/serviced my HVAC equipment for about 20 years. Great company!

Follow-up from previous Review.I was never given a job number. Will you please provide the phone number where I can call and talk with a Customer Relations Manager?I dont have a way to reach & talk to you here on Google Reviews.Thank you.Response from the owner 26 minutes ago:We are sorry to hear about your experience and we genuinely want to resolve this matter. Can you please provide the job number for the service performed so we can have a Customer Relations Manager reach out to you?We had a service plan with Weeks for our Generator, and we last had them service our generator in 2021. I had scheduled an appointment with them over a month ago because our generator quit working. They called me THE DAY BEFORE my scheduled appointment to let me know they were canceling it because they could no longer service our generator, and they were only going to service generators from now on that they have installed themselves. They told me they would have cancelled the appointment even if they hadn’t been able to get in touch with me. I questioned if they gave my appointment to another customer and they said yes. I said that more than a day-before notice would have been nice, considering I’ve had this appointment scheduled for a month already, and I could have found someone else to service it by now. All they could say to that was they were ‘working on it’. Terrible customer service!!

Shelby Garrett was the technician that came to our house to install a ground wire and check an error code on our Generac. She was very knowledgeable, professional and just such a personable individual. Looking forward to having her service our home.

Weeks Plumbing fixed the plumbing issues at my house for a stopped up kitchen drain; and also replaced toilets and bathroom fixtures. The team was very professional, honest, and proficient.Thanks Weeks Plumbing for a job well done. I will sign up for the annual maintenance contract. You are my official plumbers.Winona

My technician was very professional. I felt comfortable with his advice. Id call them again for sure.

We called Weeks to come give us quotes for some plumbing repairs that we needed in our new home. Chase D came out quickly and was very nice and professional. We also use Weeks for our AC unit repairs and maintenance. Can’t say enough good things about them! They’re always QUICK, professional and get the job done right for a reasonable price.

He was very professional and polite. He did his job well, answered all my questions, and explained everything to me.

Josh was very polite and efficient. I appreciate the information he shared with me about my system and the dehumidifier! I have been in the HVAC maintenance and will continue my membership. Thanks!

Yes I thought Jordon was very professional and did a great job and was very quick. I would recommend this company to anybody looking for AC and heating work to be done. Thank you so much for your help

The tech was very knowledgeable and helped me understand what was needed for my repair. I will definitely use Weeks and Monica again!!

Travis was on time and very knowledgeable and had it fixed in minutes and took time to tell us what he did and what caused the problem, very good company and I bought a warranty from them

Daniel has serviced our generator before. He always goes above and beyond to explain what is happening and why. Very nice to work with.

We had a great experience with Weeks making a maintenance visit on our generator. Very pleased how Weeks stepped up after hurricane beryl and took care of issues that didnt have anything to do with the hurricane

I had Ishmael give me an estimate on my AC and he was very nice and polite. Chase gave me an estimate on my plumbing and he was nice and polite. Chase came out and did the work and was professional and helpful. I would recommend Weeks to my friends and family. I was very pleased with both gentlemen. Jo Tannehill

Technician, Michael did a great job! I would give him a very high score! A pleasure to have someone who takes his time doing his work and doing it well! J. Vance

Travis was amazing. He was extremely through and very professional. I highly recommend this company. They also honored a Disabled Veteran with a 10% discount.

Excellent Service! Technician showed up during the specified timeframe, work was completed quickly and efficiently, and the technician was very knowledgeable and professional. Would certainly recommend.

Darron Dugar did an excellent job with my annual maintenance for my heating! He made a couple of recommendations that I plan to eventually handle. Thank you!

My technician, Antonio, did a great job repairing my windshield. He also gave me a thorough explanation of the process.

The service crew installed a generator transfer switch with the wrong slide locking plate (3 wks before hurricane Baryl). When the power shut down, we were unable to switch the home supply on after setup because of the improper plate demosions. The service dept. said it would be 2 wks until they could look at it.Install crew also installed a 220v on my porch with the wrong receptacle and told my wife, Oh well its good your husbands handy; he could easily swap that out.Smaller issues indicate the job was rushed and it wasnt easy getting them to come back because scheduled service calls were canceled without notice.$7,000 for the 15K watt Generac setup was acceptable, but I would have paid more to have it done right the 1st time.....especially since the hurricane hit soon after on my wifes birthday. Ill never hear the end of this.Find another instal vender!

Service gentleman was extremely professional. Was extremely thorough in the examination of my central air unit. Identified areas of concern, pointed out any maintenance issues that I could take care of myself. I was very Pleased with the service that was provided.*************Update March 2024**********I have used weeks again to replace AC Coils. Job was completed and AC is working perfectly so far. Workers treated me professionally and cleaned up very good at the end. Parts installed looks to be of good quality. Communication with company before and after was excellent. Workers let me know each step of the process and had answers to my many 1000 questions during installation.*******Next Visit, Winter Maintenance*******Technician worked diligently to inspect my unit for winter usage. Now a days, it is hard to find people that care about the job they are doing. I feel the money I sent for this inspection was money spent well. I will even get pictures of what the Weeks Technician told me he saw, good or bad. This Technician was knowledgeable and did a thorough job.

Heater inspection went great. David puente was respectful of our baby sleeping and got the inspection completed with out any problems. Thanks for the help.

Weeks service company came by today to check out our air conditioning unit which is one of two that was not working correctly, they did an excellent job of pinpointing the problem taking pictures of it and setting up an appointment for us to get a quotation on replacing the unit that is bad five stars for weeks today great job arrived on time very efficient very knowledgeable and made everything very understandable thank you so much we appreciate the great service weve been given by weeks for over 20 years, Mr. H

I Paid 501.00 for ice maker hook up for a new refrigerator, It took them about 1hour to do the work . Afterwards discovered they did not turn valve on to allow ice maker to work . All in all I felt like I had been taken advantage of for a subpar service .

Week’s performs ongoing maintenance on our A/C and Heating (HVAC) systems. They always give courteous and professional service.Last week my family was due to arrive for a holiday family event. When my air conditioner went out 2 days prior to my family gathering, I was under pressure to get the air conditioning repaired as the temperature inside my home increased to 90 degrees Fahrenheit.Weeks’s sent out a technician who determined that the condenser fan motor was bad. Week’s keeps fan motors in stock so this should have been a relatively easy fix.However due to the age of my unit the fan blades had seized-up, and couldn’t be extricated from the motor shaft.Although the 1/4 horsepower motor was in stock, the fan blades were not. The conscientious technician quickly ordered the parts which arrived the next day.Another technician brought out the parts and quickly changed the condenser fan motor, fan blades and the capacitor without a moment to spare.When my family arrived 3 hours later they were cool and comfortable.Thank you Week’s Service for a job well done.Dinah CarpenterLeague City, TX

Tucker was timely, professional, courteous and able to explain hvac status to me as he worked. Weeks Service Co. has provided great service to me for several years now.

The technician was friendly and professional and kept us informed about everything he was doing. Said if we have any more questions or problems please call again and they would come back out.

The technician was professional, extremely honest and very friendly. She resolved our problems quickly and kept us informed. Great job Monica.

Samuel was an amazing technician , was extremely impressed with his work an understanding of his craft. Will definitely be calling on him agian if in need of any plumbing work to my house .

Technician from Weeks was excellent. Very intelligent and explained everything that was wrong with our HVAC. I would highly recommend Weeks Service Company.

By far the worst customer service I’ve experienced in a long time, had to set three appointments to get my filters changed. Two of which I called to confirm and the office had no idea what I was talking about. Even though I was able to provide proof of me setting the appointment. Then to be called the morning of my third appointment to be told they can’t come that day. After three months of trying to stay loyal to a company just to get a simple filter change, I will never use weeks again.

Our technician was very knowledgeable, honest friendly and would like to see perform all my future service. Thanks again.

Damon was professional, knowledgeable, kind and so very helpful. He went out of his way to provide top notch service for our HVAC.

Always a wonderful experience with Weeks. AND, tomorrow a WOMAN will install my new toilet! Yaaay for equal rights!! Plus shes very nice and helpful. Couldnt have completed my loan paperwork without her!!!

Called them out to check the AC and a leak coming from the ceiling. The tech refused to check the outside unit or the attic because he didn’t bring a ladder. He took one look at the leak, and without even checking to see where it was coming from told me that it was a duct problem. He then quoted me $10k to get it fixed, again without even opening the latch to the attic to look inside. Then I was charged $90 for this “service”. Would not recommend.

We had a service plan with Weeks for our Generator, and we last had them service our generator in 2021. I had scheduled an appointment with them over a month ago because our generator quit working. They called me THE DAY BEFORE my scheduled appointment to let me know they were canceling it because they could no longer service our generator, and they were only going to service generators from now on that they have installed themselves. They told me they would have cancelled the appointment even if they hadn’t been able to get in touch with me. I questioned if they gave my appointment to another customer and they said yes. I said that more than a day-before notice would have been nice, considering I’ve had this appointment scheduled for a month already, and I could have found someone else to service it by now. All they could say to that was they were ‘working on it’. Terrible customer service!!

Appointment was easy to make online. Lynn was on time and did an awesome job getting my AC up and running again quickly.

Michael H did a great job, and answered all my questions. On his way out of the door, he stopped because he heard an odd noise and came back in to see what was causing it. Thanks Michael!

They arrived on time and completed the job when they said they would and were true to their price quote. Very happy with their service and will be using them again!

Both techs took time to explain what they found and offered solutions for my consideration. No hard pressure sale- I liked that! Very pleased with the service…B.Woodfill

They came out very quickly after I called with an issue. Chance was able to diagnose the issue and took his time to make sure everything was fixed properly.

I needed service on my garbage disposal and Robert ended up not only fix/replace it but also by giving me more information on what was needed to make sure I stayed on top of things through the house. Very knowledgeable and helpful.

David checked both furnaces upstairs and appeared to be very thorough. He replaced the contactor in the main attic furnace because he said it was making noise when turned on and off…due to the coils about to go out. I did have a little trouble understanding all he was saying due to English not being his first language.

Roy was professional, knowledgeable, and friendly - he explained everything he was doing and made sure we understood. I appreciated his patience and kindness.

Very polite, and professional. They came the same day I called, and got the job done quick and efficiently. Highly recommend!

Technician, Robert, was thorough in inspecting the issue at hand and giving me viable options for repair. I appreciated his patience while explaining the details of the problem and next steps to be taken to resolve the issue.

Update 11/19/2024. Today we had two Weeks technicians doing maintenance on our generator and on our heating system. As always, they exceeded our expectations in professionalism, quality of work and communication about the status of our equipment. We highly recommend this company!Update 3/05/2024. We had 3 Weeks technicians at our house today, and every one went “above and beyond” our expectations. In our experience, this is a great company that provides trustworthy, quality services in a wide variety of areas!We are very pleased with the service we receive from Weeks. Our tech today, David, was very knowledgeable, professional and took time to explain our options. We recommend this company highly.

He was very through and explained everything he did and made some suggestions. Very satisfied with his service. GOOD JOB

The 5 star rating is for my technician Shelby. She did an amazing job and explained in detail what was done to get my generator up and running. She also listened to my concerns about the unit being so close to my house and gave me advice on how to prevent carbon monoxide from entering.However, I was disappointed that Weeks took over a month and cancelled my 3 previous appointments before finally getting someone out to take a look at my dead generator.

Roy was great! He was very knowledgeable and detailed in his report; and he answered all our questions

Excellent service! Grayson was thorough, professional, polite. He explained everything in detail. Very pleased with his customer service!

Weeks technicians are great. They answer any questions i have and they use drop cloths and shoe covers to keep floors clean and leave the house as clean as they found it.

Yes, Eddie was T-Terrific!Very Friendly and Professional as all of your staff always is!!!Weeks is number 1 for all myneeds!!!

Received a quote for a generator over a year ago. The team at Weeks worked with me on minor adjustments. I was very pleased with the final quote and will be purchasing a generator from Weeks!

Ive been using Weeks for years and have always been more than satisfied. They have replaced the two units in my house over the years. Their technicians are always professional and provide good communication with the customer while working. I highly recommend them for any air conditioning work you may need.

I love working with Weeks Service Company. They do a great job and their staff is friendly and professional. They care!

Excellent and fast service as usual. Monica was very knowledgeable and offered great options to several problems I had. Monica was very personable and a pleasure to deal with. Highly recommend! Thanks

The technician was very courteous and took the time to describe in detail everything needed to resolve my issue. He also discussed financing methods available to me.

Damon did an outstanding job during A/C tune up. Took apart and cleaned blower motors, which have never been done before

Ive been using Weeks for over 15 years in two different homes. Weeks handles all of my AC, plumbing and electrical. Their technicians are highly skilled and the company stands behind the products and labor. There are no high pressure sales, just professional recommendations. Schedulers are friendly and work diligently to get technicians out as quickly and conveniently as possible.

Robert, the technician from Weeks Service, arrived promptly. Very polite and knowledgeable. One of two water heaters had water in the pan. Without a doubt, it was the result of the recent hurricane, but we were unable to precisely identify the source of the water. I will monitor the pan over the next few days and hope that the water does not recur I wish we could positively identify where it came fromWeeks is very thorough with their recommendations and estimates for repairs. In my opinion, they are too thorough. The technician went back to his truck and spent approximately 45 minutes preparing the estimates of replacing the water heater or putting in a tankless system. My house is six years old and I don’t think new water heaters are needed.Nevertheless, I do appreciate the organization. I’m sure I will have a link to the report and pictures and estimates all in one place. That is very convenient.I would recommend Weeks.

Absolutely the best technicians ever! Fully trust these guys with my AC & plumbing & would recommend them to anyone.

Our technician , Nino, was great . He thoroughly checked out our system and made sure everything was working properly. Thank you

Our experience with Weeks was excellent. Our technician, Adrian, was prompt, professional, thorough, and did a fantastic job performing some electrical work that needed some attention.

Weeks AC returned my call and scheduled a prompt appointment. The HVAC tech Travis let me know in advance that he was on his way. He was professional and courteous. The problem was a computer board that is from a DIY manufacturer so I would need to follow up with Weeks management to get it installed. I’m hopeful. Overall the service was thorough from the start to finish and lots of important information and details on what to expect. I would certainly recommend Weeks!

Rey Garcia repaired several electrical issues. One of the best electricians Ive used. He went beyond expectations

Jonathan Tiras was extremely helpful with our AC issues. On a Sunday morning he spent the time needed to figure out the problem and fully explain our options.

Used them several times throughout the years with no problem until recently. 4 weeks ago I made an appointment for an estimate. On the day of the estimate, in the last hour of the time window, they called me to let me know they need to reschedule. Instead of later in the day or the next day, or even a couple days later, the only option was to go back to the beginning of the line to wait another whole 1 month!! Thats not how you treat customers or potential customers.Responding to Response from the owner.There is no job number that Im aware of. This was for an estimate.

Technician was on time, courteous, very professional and respectful of our property. He explained what he was going to do prior to doing anything….then took time to show pictures and give descriptions of the condition of our equipment when finished. Weeks is, by far, the best service provider we have encountered in this area.

I recommend Weeks Service Company to everyone I know!! They are great and get to you quickly!! We have been without electricity for a few days and have been staying at different places but, Ms. Mitchell goes above and beyond to get the technicians ready to do their job!! She deserves a plaque for all the work she gets done to get these tech’s going!! From Michael Martinez coming out right away and giving us a quote to Nathan White and his helper doing the work to get us up and running!!! Wow, that’s awesome!! Respectful, polite and professional, what more can you ask for!! A big thanks to Weeks for a job well done!!

Smiley was knowledgeable and informative. He laid out our options well. This is from about 2 months ago. Never pushed send.

Thanks for coming out on shorty notice working us in on a weekend.working day and night to resolve our issues with the original builder poor installation issues.

We had our annual AC check up with Weeks and as always we were completely satisfied. Stephen did a complete and thorough inspection, he was here over an hour and a half. He was very respectful, polite and informative. We have always used Weeks for our AC in the past and will continue in the future.

The technician went by my moms home for the heater air condition inspection for the year. As on the initial inspection earlier 2024, they had discovered some issues due to the year of the system which is 30 years old approximately. The technician also sent me some pictures that I compared to last years and you can see the changes and where he called me to explain in detail and the severity that the system needs to be replaced. We appreciate their honesty and professionalism and theyll send us a quote for a few different options. He also mentioned that the system may not make it through the summer so this is something that we need to replace soon. I have dealt with weeks air conditioning and heating before and I know my relatives have also used them and are always satisfied so we will most likely use them to replace our system and monitor it thank you Jonathan for your assistance on this urgent matter.

The Weeks technician was very accommodating in explaining the problem with my AC unit and he provided me with the best solution to fixing the problem. He did not try any type of upsell of any other potential problems with my unit.

Jordon always does a great job. We give him 5 star rating! Thank you, jordon!

Very friendly and competent service technician; so quiet, hardly knew the tech was here. Performed a very thorough service! I feel good knowing the HVAC is in good condition.

Nathan is amazing!! Very thorough incredibly kind explained everything just took the absolute best care of us and we really appreciate it.

New A/C unit install on 8/1. Repairmen left without telling me there was a part that still needed to be installed. House temperature rose to 85 degrees in our infants nursery. No after hours help. Called another company to come after hours to fix their work. Was told they would reimburse the after hours service call, and also reimburse the warranty cost. After three attempts, gentleman on the phone makes it sounds like hes doing me a favor by reimbursing the service call that they forgot to reimburse. Tried to give them a chance to keep my business. They lost it.

Bryant did an excellent job today. So professional in every way. Estimates for future work needs were covered, and estimates sent to me on email. He was very quick in completing all necessary work, and all work was documented and color coded. Outstanding employee! Thank you!

Darron Dugar was very informative and quick to get our gas leak and heater fixed in a timely manner.

Very professional and personable. I’ve used this company many times over the years and they never disappoint.

Roy discovered an issue late on Friday, and Damon followed up promptly to fix it. And Damon went above and beyond, verifying that both of my AC units were sealed properly. Thanks!

Nathan Prasek was my technician. He went above and beyond with his job. Definitely a five star!